Recent customer comments

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Very good

based on 869 reviews
  • Cleanliness 6.9
  • Facilities 6.0
  • Location 8.0
  • Room Comfort/Standard 7.4
  • Service 7.1
  • Value for money 7.1
  • Food/Dining 6.9
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Della from Indonesia
Family with teens
2 Bedroom Apartment
Stayed 2 nights in August 2013
Good Location
Location, large room, fantastic restaurant (Magenta) is walking distance
Overall it was good. 2 minutes walk to a superb restaurant at the old courthouse called Magenta which is great fine dining and next to it is a cafe called Magna Carta with the best coffee in town. The best dining experience in kuching at your doorstep.
Reviewed September 16, 2013

Chan from Malaysia
Deluxe Room
Stayed 1 night in August 2013
Coveniece,comfortable,Victoria arm bar
It's a value hotel stay in the town,easy access to shopping mall,
Reviewed September 16, 2013

Susie from Malaysia
Stayed 2 nights in September 2013
Bad experience.
Friendly, accommodative & helpful receptionist.
Room maintenance was bad. Shower floor flooded. Incomplete towel package. Walls not sound-proof. Constantly hear doors open, close, conversations & water running. 1st room at 2nd floor was bombarded by lounge band untill 10pm.
Reviewed September 14, 2013

HENRY from Singapore
Business traveler
Standard Room
Stayed 1 night in September 2013
Noisy Aircon.
Centrally located, near shopping centre
The aircon was noisy. Difficult to log into the wireless internet until several hours later. The room on the third level is facing the carpark so even it has large windows, you have to keep you curtain closed all the time.
Reviewed September 13, 2013

Md from Brunei Darussalam
Standard Room
Stayed 4 nights in September 2013
V alue for money.
good location, friendly staff and of course food are good and halal
In the promotional paper it is said there is Malay traditional massage service. Couldn't find one on reaching the hotel.
Reviewed September 12, 2013

Wen-Yau from Taiwan
Business traveler
Standard Room
Stayed 2 nights in September 2013
good to have them
1. service, location and nice and comfortable
Reviewed September 09, 2013

Majoy from Malaysia
Family with teens
3 Bedroom Apartment
Stayed 3 nights in August 2013
A pleasant stay...quiet surrounding and green.
At heart of kuching city, friendly staff & affortable
Reviewed September 08, 2013

TAY from Malaysia
Business traveler
Stayed 1 night in September 2013
hotel abit old
hotel abit old , room ok , near by shopping mall
hotel abit old , room abit old , near by got one shopping plaza merdeka , inside got parkson , cotton on esprit
Reviewed September 07, 2013

Richard from New Zealand
Deluxe Room
Stayed 1 night in August 2013
Comfortable stay. Pleasant and helpful staff. Cent
Location. Facilities. Price.
Enjoyable comfortable stay with value for money. Good location with supportive and informative staff.
Reviewed September 02, 2013

Lilian from Malaysia
Business traveler
Deluxe Room
Stayed 2 nights in August 2013
Value for money, comfortable and clean
Excellent stay as they upgraded my rooms to an Apartment Suites! The rooms are clean and the beds are very comfortable. Only 1 thing to complain is the mirror facing the bed which are not likely preferable.
Reviewed September 01, 2013


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