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Discover the vibrant heart of Hanoi at Meritel Hanoi. Located in Hoan Kiem District, this hotel is perfect for two travelers seeking an immersive cultural experience. Explore the nearby attractions like Hoan Kiem Lake and the Old Quarter, and soak in the energy of the bustling streets. Indulge in luxury with air-conditioned rooms featuring stunning city views, private balconies/terraces, and complimentary Wi-Fi. Take a dip in the refreshing rooftop pool, unwind in the steam room, and sip on expertly crafted cocktails at the stylish bar. With its convenient location near Night Market, Ly Thai To Park and Hanoi Opera House, Meritel Hanoi is the ideal choice for a memorable stay in Hanoi. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Sparkling clean
690 meters to public transportation
Top Value
Check-in [24-hour]
Free Wi-Fi
Pool with view
Spa
Front desk [24-hour]
Fitness center
Restaurant
Bar
Golf course
5 travelers have booked today.
Location rating score
Value for money | 9.3 |
Distance to city center | 0.5 km |
Location rating | 9.5 |
Nearest airport | Noi Bai International Airport (HAN) |
Distance to airport | 21.5 km |
What kind of non-water sports and outdoor activities are available at Meritel Hanoi?
Meritel Hanoi features non-water sport and outdoor activities such as bicycle rental for you to take advantage of.
What kinds of facilities are available for children at Meritel Hanoi?
While on holiday with your loved ones, your kids can also discover the fun in sports and recreation facilities offered at Meritel Hanoi such as kids pool.
Does Meritel Hanoi offer an option for contactless check-in and check-out?
At Meritel Hanoi, customers can take part in contactless check-in and check-out option offered by this property for your convenience and safety.
In which languages can Meritel Hanoi's personnel communicate?
Meritel Hanoi can speak up to 2 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.
What is the verified guest review consensus about Meritel Hanoi's swimming pool?
64.0% of our past customer assessments have given an optimistic review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Meritel Hanoi down in the review section.
What is the verified guest review consensus about Meritel Hanoi's food?
69.0% of our verified visitor reviews have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Meritel Hanoi down in the review.
What is the typical rating that past Solo travelers' have given to Meritel Hanoi?
Verified solo travelers that have stayed at this property have given Meritel Hanoi an average rating of 9.3. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Group travelers have given to Meritel Hanoi?
Past group travelers that have stayed at this property have given Meritel Hanoi an average rating of 9.4. You can find more in depth customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.
What is the closest train, metro, or bus station to Meritel Hanoi?
The closest train, metro, or bus station is Hanoi Railway Station, 711.27 m away from Meritel Hanoi.
What is the closest airport to Meritel Hanoi?
The closest airport to Meritel Hanoi is Noi Bai International Airport, 22.0 km away.
Experience Luxury and Convenience at Meritel Hanoi
Welcome to Meritel Hanoi, a luxurious 4-star hotel located in the heart of Hanoi, Vietnam. With its prime location just 45 minutes away from the airport, this hotel offers both convenience and elegance for your stay in the city.
Step into the modern and stylish lobby of Meritel Hanoi and be greeted by a warm and friendly staff. The hotel boasts a contemporary design and state-of-the-art facilities, providing a comfortable and memorable experience for all guests.
Check-in time at Meritel Hanoi begins at 2:00 PM, allowing you to settle in and start exploring the city at your own pace. The check-out time is until 12:00 PM, giving you ample time to enjoy a leisurely morning before bidding farewell to this exceptional hotel.
Built in 2022, Meritel Hanoi is a relatively new addition to the city's hospitality scene. Its modern architecture and well-appointed rooms create a welcoming ambiance for both business and leisure travelers. With its proximity to the city center, which is just 0.5 km away, you'll have easy access to Hanoi's vibrant attractions and cultural landmarks.
This hotel features 64 tastefully decorated rooms, each designed to provide comfort and relaxation. Whether you're traveling alone, with a partner, or as a family, Meritel Hanoi offers a range of room types to suit your needs. From cozy and intimate spaces to spacious and luxurious suites, you'll find the perfect accommodation to make your stay truly memorable.
Families with children will appreciate Meritel Hanoi's child policy. Children between the ages of 6 to 11 can stay free of charge, ensuring a hassle-free and enjoyable stay for the whole family. Experience the warmth of Vietnamese hospitality combined with modern amenities at Meritel Hanoi, your home away from home in Hanoi.
Relax and Unwind at Meritel Hanoi's Impressive Entertainment Facilities
At Meritel Hanoi, we understand the importance of providing our guests with top-notch entertainment facilities to enhance their stay. Whether you're looking to unwind after a long day of exploring the vibrant city of Hanoi or simply seeking relaxation, our hotel offers an array of options to cater to your needs.
Step into our stylish bar, where you can sip on expertly crafted cocktails while enjoying the soothing ambiance. It's the perfect spot to socialize with fellow travelers or simply sit back and unwind. If you're in need of some pampering, our spa is the ultimate haven of tranquility. Indulge in a rejuvenating massage or immerse yourself in the hot tub for a truly blissful experience.
For those seeking a deeper level of relaxation, our sauna and steam room provide the perfect escape. Let the heat envelop your body as you detoxify and rejuvenate your senses. Whether you're looking to invigorate your mind or soothe your muscles, our entertainment facilities at Meritel Hanoi are designed to provide you with an unforgettable experience.
Stay Active at Meritel Hanoi's Impressive Sports Facilities
Meritel Hanoi is the perfect destination for fitness enthusiasts and those looking to stay active during their stay in Hanoi, Vietnam. With a range of top-notch sports facilities, guests can enjoy a truly invigorating experience.
The hotel boasts a state-of-the-art fitness center that is open 24 hours a day, allowing guests to work out at their convenience. Equipped with modern exercise machines and weights, this free fitness center offers a variety of options to suit every fitness level. Whether you prefer cardio workouts or strength training, you'll find everything you need to maintain your fitness routine.
For those who prefer to exercise outdoors, Meritel Hanoi features a refreshing outdoor pool. Take a dip in the crystal-clear waters and feel the stress melt away as you swim laps or simply relax poolside. The poolside bar is also available, offering a selection of refreshing beverages to keep you hydrated while you enjoy the sunshine.
Whether you're a fitness enthusiast or simply looking to stay active during your vacation, Meritel Hanoi's sports facilities are sure to impress. With a 24-hour fitness center and a beautiful outdoor pool, you'll have everything you need to maintain your fitness routine and enjoy a rejuvenating stay in Hanoi.
Convenience Facilities at Meritel Hanoi
At Meritel Hanoi, guests can enjoy a range of convenience facilities that cater to their every need. The hotel offers a laundry service, ensuring that guests can have their clothes cleaned and pressed without any hassle. Additionally, the room service at Meritel Hanoi allows guests to indulge in delicious meals and snacks from the comfort of their own rooms.
For added security, the hotel provides safety deposit boxes where guests can store their valuable belongings. The friendly and knowledgeable concierge staff is also available to assist guests with any inquiries or requests they may have. Whether it's recommendations for local attractions or arranging transportation, the concierge is ready to help.
Stay connected with the complimentary Wi-Fi available in all rooms and public areas of the hotel. This allows guests to easily stay in touch with friends and family or catch up on work while on the go. For those who require professional cleaning services, the hotel offers dry cleaning options. The express check-in/check-out service ensures a seamless and efficient experience for guests.
Traveling with luggage? No problem. Meritel Hanoi provides luggage storage facilities, allowing guests to explore the city without the burden of carrying their bags. To ensure a clean and comfortable stay, the hotel offers daily housekeeping services.
With its wide range of convenience facilities, Meritel Hanoi aims to provide guests with a hassle-free and enjoyable stay in Hanoi, Vietnam.
Convenient Transport Facilities at Meritel Hanoi
At Meritel Hanoi, we understand the importance of convenient transport options for our guests. Whether you are arriving at Hanoi's Noi Bai International Airport or planning to explore the city's vibrant attractions, we have got you covered. Our airport transfer service ensures a hassle-free journey from the airport to our hotel, allowing you to start your trip on a comfortable note.
For those looking to explore the wonders of Hanoi, our tour desk is at your service. Our knowledgeable staff can assist you in planning and booking exciting tours to popular landmarks, cultural sites, and hidden gems around the city. Whether you are interested in a historical tour, a street food adventure, or a visit to the famous Hoan Kiem Lake, we can help you create unforgettable memories.
To make your travel within the city even more convenient, we offer a shuttle service that takes you to major shopping areas, restaurants, and entertainment venues. Our reliable and comfortable shuttle service ensures that you can easily access the best that Hanoi has to offer. Additionally, if you prefer to explore the city at your own pace, our taxi service is available for your convenience.
At Meritel Hanoi, we understand that securing tickets for attractions and events can be a hassle. That's why we offer a ticket service to help you easily book tickets for popular shows, exhibitions, and cultural events in Hanoi. Whether you want to catch a traditional water puppet performance or attend a live music concert, our ticket service will ensure that you have access to the best entertainment options in the city.
With our comprehensive range of transport facilities, Meritel Hanoi aims to provide a seamless and enjoyable experience for our guests. Whether you are arriving, exploring, or simply getting around, we have the services you need to make your stay in Hanoi unforgettable.
Indulge in a Culinary Delight at Meritel Hanoi's Dining Facilities
At Meritel Hanoi, guests can experience a true culinary delight with a range of dining facilities to suit every palate. Start your day off right with a delicious breakfast buffet, where you can indulge in a wide variety of options to satisfy your morning cravings. From freshly baked pastries to a selection of local and international dishes, there's something for everyone to enjoy.
For those who prefer a more relaxed dining experience, the hotel's coffee shop provides a cozy ambiance where you can unwind and savor a freshly brewed cup of coffee or tea. Whether you're catching up with friends or simply enjoying some alone time, the coffee shop offers a tranquil setting to enjoy a light snack or a refreshing beverage.
If you prefer to dine in the comfort of your own room, Meritel Hanoi also offers room service, ensuring that you can enjoy a delicious meal without having to leave the comfort of your accommodation. From local specialties to international favorites, the extensive room service menu caters to all tastes and cravings.
With daily housekeeping services, you can rest assured that your dining experience at Meritel Hanoi will be a seamless one. The attentive staff ensures that your dining areas are kept clean and tidy, allowing you to fully enjoy your meals without any worries.
Indulge in a culinary adventure at Meritel Hanoi's dining facilities and experience the perfect blend of flavors and ambiance.
Luxurious and Spacious Rooms at Meritel Hanoi
Experience comfort and elegance at Meritel Hanoi with their wide range of room offerings. From the Deluxe Double Room - No View to the spacious Family Connecting Suites, there is a perfect accommodation option for every traveler.
The Deluxe Double Room - No View offers a cozy retreat with its 26 square meters of space and a comfortable King Bed. For those seeking a more executive experience, the Executive Rooms provide the same size and bed type, ensuring a restful stay. Families will appreciate the ample space and flexibility of the Family Connecting Suites, which feature 50 square meters of space and the option of 2 Single Beds or 1 King Bed or 2 King Beds.
By booking these exceptional rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates for Meritel Hanoi, ensuring that you get the best value for your money. With Agoda's user-friendly platform, you can easily browse through the room options, compare prices, and make a reservation in just a few clicks. Book your stay at Meritel Hanoi now on Agoda and experience a truly memorable and convenient stay in Hanoi, Vietnam.
Exploring the Vibrant Hoan Kiem District in Hanoi
Welcome to the bustling heart of Hanoi, where tradition meets modernity in the vibrant Hoan Kiem District. This historic district is located in the city center and is home to some of Hanoi's most iconic landmarks, making it the perfect base for exploring the city.
Immerse yourself in the rich history and culture of Vietnam as you wander through the narrow streets of the Old Quarter. Here, you'll find an array of traditional shops, street vendors, and charming cafes. Don't miss the chance to sample the local delicacies, such as pho and banh mi, as you soak in the lively atmosphere of this bustling neighborhood.
Hoan Kiem Lake, the jewel of the district, is a must-visit attraction. Take a leisurely stroll around the lake and admire the stunning Turtle Tower, a symbol of Hanoi. If you're feeling adventurous, cross the iconic red bridge to reach Ngoc Son Temple, a tranquil oasis nestled on an island in the lake. From here, you can enjoy panoramic views of the city skyline and the bustling streets below.
Whether you're a history enthusiast, a food lover, or simply looking to soak in the vibrant atmosphere, Hoan Kiem District has something for everyone. With its central location and diverse offerings, it's no wonder this district is a favorite among travelers visiting Hanoi.
Convenient Transportation from Hanoi Airports to Meritel Hanoi
Meritel Hanoi, located in the vibrant Hoan Kiem District of Hanoi, Vietnam, offers a comfortable and convenient stay for travelers visiting the city. When it comes to reaching the hotel from the nearby airports, there are a few options available.
The closest airport to Meritel Hanoi is Noi Bai International Airport, located approximately 25 kilometers away. To get to the hotel from the airport, travelers can opt for a taxi or a private car. Taxis are readily available outside the airport terminal and offer a hassle-free journey to the hotel. Alternatively, travelers can also book a private car in advance for a more personalized and comfortable experience.
Another option is to take the public bus from the airport to the city center, and then transfer to a bus or taxi to reach Meritel Hanoi. The bus journey takes around 45 minutes to an hour, depending on the traffic, and offers an affordable transportation option for budget-conscious travelers.
Overall, whether you choose a taxi, private car, or public bus, getting from the airports near Hanoi to Meritel Hanoi is a straightforward and convenient process. The hotel's prime location in the heart of Hoan Kiem District ensures easy access to popular attractions, shopping areas, and dining options, making it an ideal choice for both leisure and business travelers.
Explore the Rich History and Culture near Meritel Hanoi
Meritel Hanoi is perfectly situated in the heart of Hanoi, surrounded by a plethora of fascinating landmarks and attractions. History enthusiasts can delve into the captivating past of Vietnam by visiting the nearby Hoa Lo Prison, which once held political prisoners during the French colonial period. Another must-visit is the Vietnamese Women's Museum, where you can gain insight into the important role of women in Vietnam's history and culture.
For those seeking a spiritual experience, St. Joseph's Cathedral is just a short distance away. This stunning Gothic-style church is a significant landmark in Hanoi and offers a peaceful atmosphere for reflection. Art lovers will be delighted by the Hanoi Opera House, a magnificent building that hosts various cultural performances, including ballet, opera, and Vietnamese traditional music.
Nature enthusiasts can take a leisurely stroll to Ngoc Son Temple, located on a picturesque island in the middle of Hoan Kiem Lake. This temple is a symbol of Hanoi and offers breathtaking views of the lake and its surroundings. Additionally, the Hanoi Ceramic Mosaic Mural, a unique and vibrant art installation, showcases the rich artistic heritage of Vietnam.
For a taste of Hanoi's ancient architecture, a visit to Thap Rua Tower is a must. This iconic tower stands tall in the middle of Hoan Kiem Lake and is a popular spot for locals and tourists alike. Shopaholics will be thrilled to explore Hang Gai Street, also known as the Street of Hemp, where you can find a wide range of silk products, souvenirs, and traditional Vietnamese crafts.
History buffs can further delve into Vietnam's past by visiting the Vietnam National Museum of History, which houses an extensive collection of artifacts and exhibits spanning thousands of years. To complete your cultural experience, don't miss the Lotus Water Puppet Theater, where you can witness the traditional art form of water puppetry, a unique and enchanting performance.
With its prime location near these captivating landmarks and attractions, Meritel Hanoi offers the perfect base for exploring the rich history and culture of Hanoi, Vietnam.
Indulge in a Gastronomic Adventure
Meritel Hanoi is surrounded by a plethora of dining options that will take your taste buds on a gastronomic adventure. Start your day with a visit to Maison Sen Buffet, where you can indulge in a delicious buffet breakfast featuring a wide array of local and international dishes. For a cozy and relaxing atmosphere, head to Hang Qua (HQ Bistro - Food & Coffee), where you can savor a cup of freshly brewed coffee while enjoying a delectable meal. If you're in the mood for some authentic Vietnamese cuisine, make sure to try the famous Pho 10 Ly Quoc Su, known for its flavorful and aromatic pho noodles. For a unique dining experience, visit The Hanoi Social Club, a trendy spot that offers a fusion of Vietnamese and international dishes, along with live music performances. Beer enthusiasts will love Pasteur Street Craft Beer - Hoan Kiem Taproom & Restaurant, where they can sample a wide selection of craft beers brewed on-site. And for a taste of local street food, make sure to visit Banh My Mama, known for its mouthwatering banh mi sandwiches. With Noodle & Roll and L'essence De Cuisine also nearby, you'll never run out of dining options during your stay at Meritel Hanoi.
Shop 'til you drop in the heart of Hanoi
Meritel Hanoi is located in the bustling heart of Hanoi, surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Mai's Cafe, a charming spot where you can relax and enjoy a cup of coffee while browsing through a selection of unique handicrafts and souvenirs. For those interested in traditional Vietnamese arts and crafts, Hai Van Printing and Embroidery Shop is a must-visit, offering a wide range of beautifully handcrafted textiles and prints. If you're in search of stylish fashion and accessories, Mosaique and L'Epicerie du Metropole are both nearby, offering a curated collection of designer clothing, jewelry, and gourmet treats. For book lovers, Infostones Bookshop is just a short walk away, boasting an extensive collection of both international and local literature. Whether you're looking for a cultural experience or simply want to indulge in some retail therapy, the surrounding shopping landmarks near Meritel Hanoi have something for everyone.
Affordable Luxury at Meritel Hanoi
Indulge in a luxurious stay at Meritel Hanoi without breaking the bank! With an average price of $109 per room, this hotel offers exceptional value for money compared to the average price of a hotel room in Hanoi, which is $67. Experience the perfect blend of comfort, style, and affordability at Meritel Hanoi.
As you step into this elegant hotel, you'll be greeted by a warm and inviting ambiance. The well-appointed rooms are tastefully decorated with modern furnishings, ensuring a tranquil retreat after a day of exploring the vibrant city. From plush bedding to state-of-the-art amenities, every detail has been carefully designed to provide you with a comfortable and memorable stay.
Not only does Meritel Hanoi offer great value, but it also boasts a range of exceptional facilities. Take a refreshing dip in the sparkling swimming pool, unwind at the spa, or savor delectable culinary delights at the hotel's restaurant. With its prime location in Hanoi, you'll have easy access to popular attractions, shopping districts, and vibrant nightlife. Discover the charm of Hanoi without compromising on comfort or your budget at Meritel Hanoi.
Exceptional Ratings and Outstanding Service at Meritel Hanoi
Discover the epitome of hospitality at Meritel Hanoi, a hotel that consistently receives exceptional ratings from its satisfied guests. With an impressive overall rating of 9.4, it is evident that this hotel goes above and beyond to provide an unforgettable experience for its visitors.
One of the standout features of Meritel Hanoi is its incredible value for money, as reflected in its impressive rating of 9.3. Guests are delighted by the affordable rates and the exceptional quality of service they receive during their stay. From the moment you step into the hotel, you will be greeted by a warm and friendly staff that is dedicated to ensuring your comfort and satisfaction.
The facilities at Meritel Hanoi are equally impressive, earning a rating of 9.1. Whether you are looking to relax by the pool, work out in the fitness center, or indulge in a rejuvenating spa treatment, this hotel has it all. The well-maintained facilities provide a luxurious and comfortable environment for guests to unwind and enjoy their stay.
Cleanliness is of utmost importance at Meritel Hanoi, and this is evident in its outstanding rating of 9.5. Guests consistently praise the hotel for its immaculate rooms and public areas, ensuring a pleasant and hygienic stay. Additionally, the hotel's prime location, with a rating of 9.5, offers convenient access to popular attractions, shopping areas, and dining options, making it an ideal choice for both business and leisure travelers.
However, it is the exceptional staff performance that truly sets Meritel Hanoi apart. With a remarkable rating of 9.6, the hotel's staff goes above and beyond to cater to the needs of their guests. From the front desk to the housekeeping team, every member of the staff is dedicated to providing personalized service and ensuring a memorable stay.
At Meritel Hanoi, you can expect exceptional ratings, outstanding service, and an unforgettable experience. Book your stay today and discover why this hotel is a favorite among travelers visiting Hanoi, Vietnam.
Exceptional9.2
Facilities
Exceptional9.5
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Exceptional
Show reviews that mention
It was a very pleasant hotel with a great atmosphere. I think I will stay here every time I visit Hanoi. First of all, there are rooms without windows, so be careful if you don't like that. Personally, I don't mind because I spend most of my time outside during the day and I like to sleep in peace and quiet. The room amenities are also well-stocked. Everything, including razors, is in individual boxes, but some of them were empty, so they may not have been checked. The shampoo and conditioner are the type that are replenished, but they have been replenishing them for years, so when I tried to use them, some foreign objects came out. The pump is made of metal, so it may be deteriorating. The breakfast was very delicious. When you are seated, they ask you what you would like to drink, and the food is also very tasty. They even make instant pho for you. I caught a taxi with GRAB and when it stopped on the opposite side, I tried to cross the street, but the hotel staff said "follow me" and I followed him, but I ended up getting hit by a two-person motorcycle because I went in front of him. The perpetrator stopped for a moment but then ran away. It was not the hotel's fault. Several hotel staff came out and were very concerned. I felt very sorry. I only suffered minor injuries. Later, while exploring the area, I stopped by the hotel to use the restroom. They remembered me and even gave me water. I would like to stay here again. Type of trip: Business Room: 5 Service: 5 Location: 5 Room: The rooms are spacious compared to Japanese business hotels. It's also suitable for couples. Nearby activities: There is everything nearby. There is even a pool on the hotel rooftop. Safety: I myself was in a traffic accident. Be careful when crossing the road. Ease of walking: The hotel is safe, but there are motorcycles parked on the sidewalks around the hotel, making it difficult to walk. Food and drink: The breakfast is very delicious with a wide variety of options. The bread is also delicious.
It’s not everyday we would call a hotel exceptional, but from our recent experience here at the end of April, we will the Meritel! From stepping out of the car (transfer) to stepping back into the car on check-out, the team here at the Meritel were superb. Professional, caring and friendly. We were greeted by Daisy and Hanh. Hanh very kindly took our bags to our room, and showed us all the basic bits and bobs, like how to use the safe etc, preempting, any questions we may have. Daisy checked us in. Daisy, the Guest Relations Supervisor, is perhaps the most professional, dedicated, well-spoken and genuinely empathetic person in hospitality we have met in Vietnam, the Meritel was our ninth hotel. Daisy went out of her way to ensure we were happy and comfortable. She speaks excellent English, as well as other languages, she is extremely well-mannered, and versed in etiquette, and she is an expert of Hanoi which was very useful indeed. There are some hotels in Vietnam that could really take a page out of Daisy’s book. She is not only an asset to the Meritel, but we believe an asset to Vietnamese hospitality and tourism in general. We have been in the hospitality industry in Australasia in previous years, and we do not think we have ever met anyone so dedicated. Thank you Daisy, you truly are exceptional and we hope you are commended accordingly. The breakfast was very yummy, with a great selection, and different options each day. The team here and in the restaurant were great, special thanks to Hannie, Vivian, Anh, Emma and Van. We also had dinner here on our last night, which was very nice. We spent quite a bit of time in the beautiful Spa, which was sensational, and very well appointed. Nga and her team do a lovely job, and Tuyet is a miracle worker. The bar area is very classy and relaxing, very fitting with the hotel, Ryan makes a great cocktail. And the pool/gym area are perfect, and really well maintained by the lovely older gentlemen who make sure you have everything you need, towels, water etc, etc. We cannot rate the Meritel highly enough. We really can’t. Best hotel we stayed in Vietnam. Partly because of the superb customer service from Daisy and the team, but also due to the excellent facilities of the hotel. We will 100% be back, and cannot wait. Jord & Tom
Loved staying at the Meritel. The location is perfect, the room was clean and lovely and the staff went above and beyond. We went away for 2 nights to Halong Bay and left our luggage at the hotel as we returned there for one more night. The staff went out of their way to welcome us back and even left a lovely welcome home message on the bed with a thoughtful note and chocolates. It was such a beautiful and personal touch. The only downside was the construction going on next to our room from the hotels neighbours but this was no fault of the hotel at all and completely out of their control. Would definitely return to the Meritel.
I recently stayed at the Meritel Hanoi Hotel, and it exceeded all my expectations. From the moment I arrived, Phuong Anh Hoang was warm and welcoming, making check-in a breeze. She went above and beyond, providing personalized recommendations for local attractions and dining options. My room was impeccably clean and beautifully appointed. The attention to detail was impressive. The on-site restaurant offered a delightful dining experience that showcased fresh, local ingredients. The service was attentive without being intrusive, making every meal a pleasure. What truly stood out was Anh genuine care for guests. She remembered my name and preferences, which added a personal touch to my stay. Overall, my experience at the Meritel Hanoi was exceptional. I highly recommend it for anyone looking for comfort, luxury, and outstanding service. I can't wait to return!
690 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
The employees are really kind.”
You were so kind that it was touching. When I arrived early, you welcomed me with a cold towel and a welcome drink, creating a very welcoming atmosphere. You even helped me check in a little earlier than the scheduled time after I left my luggage and had lunch. The person who opened the door and the staff all greeted me with a smile, saying "welcome back" and "welcome home," which made me feel great even when I hurriedly came in from the rain. The staff always greeted me with a smile and even when I passed by several times, they always remembered me. That's why I extended my stay and stayed in the same room until the end. Some people said that the room was a bit dark, but personally, it was a big advantage. The blackout curtains were excellent, so I could sleep well even when the sun was up. On the last day, I took a nap because of my night flight, and I slept well with the curtains closed during the day. I was worried when I was assigned a room on the second floor because the hotel was near the road, but I didn't hear much noise from outside, which was good. At night, the room I was assigned was quiet enough that I could barely hear the sound of the door closing in the next room through the hallway. Breakfast was served until 10 am, which was relaxing and good. Although the hall was not very spacious, it was just the right size, and there were many staff members who managed the food well, cleared the dishes right away, and kept refilling the food, which was great. The fruit was fresh, and there were several types, which was good. There are many tourist attractions, restaurants, and cafes near the hotel, so there are plenty of places to have breakfast if you don't have a tour planned in the morning. It's also recommended to have breakfast at the hotel. If you have a schedule to rest or take a break when it's raining or too hot, it's recommended to come to the hotel because there are many Michelin-starred restaurants and cafes nearby, and most tourist attractions are also nearby. Even if you come without a plan, the staff will give you detailed guidance on what's nearby and recommend places to go, so it's a great place to relax and have fun, and I want to come back with my parents because you were so kind.