Good service and friendly staff”

The room is clean and all the staff are very nice and helpful. I checked into a room which the window is broken and I can't close it. The staff come to fix it immediately. But, still can hear some wind sound as it is a high floor room and the window still can't close properly. Also, I can't find a parking when I arrive the hotel.

Hot room”

we reached there about 1pm and leave my luggage there then came back about 4.30pm for check in, we had given the request for room facing east but still there placed us at the room facing west, the air-conditioning system took up 1 hour to cool down the room.

A good hotel. ”

Location is near the waterfront with a few decent Chinese style cafés at the same row of The room was clean, service was good, and the staff were friendly. The lemon scent at the lobby was too strong for my liking.

Location is superb, walking distance to many famous eateries.”

Location is superb, walking distance to many famous eateries. Staff are friendly and helpful, we truly enjoyed our stay here.

Great hotel in downtown location with amazing staff”

Recently stayed here for about two weeks to work on a manuscript. The room (707) was excellent, with a comfortable bed, a working table with adjustable office chair, which easily allowed me to work full days without distraction. The breakfast is somewhat limited in terms of choices, as is lunch. However there are many restaurant options at close walking distance, including Chinese (the place is located in Chinatown after all), Malay, Middle Eastern and Western. There's even a McDonalds about two blocks away. Nearby bars include Borneo Rednecks, which has live music. There's a supermarket/department store right across the road, and several convenience stores within one to two minutes walk. The waterfront is walking distance (10 minutes). Staff are lovely, they appear to enjoy their work and several of them greeted me by name every day. Once I heard some staff members singing together while working in a back room, which illustrated their happiness at work to me. Recommended!

Great hospitality, value for money and a comfy bed!”

Me and my husband were there for my husband's business talk. We stayed there for 3 nights and it was excellent! The staffs were all very nice and they all provided very quick service. The wifi was incredibly fast and the bed was just nice! Although you need to walk a bit far to the riverside but it didn't bother us as we had the chance to explore more around the area. An add on information if you love ice cream, then do head over to the DP Gula Apong Ice Cream, located near the hotel.

the best hotel in Kuching,Sarawak.”

all staff fom reception (morning to night shiff),housekeeping staff,security and restaurant staff...are very friendly and helpfully.1st step in,they was smile and greet me.i hope next time i stay again in Meritin.

Excellent Location”

We were given room away from the front so was quiet. Love the location, right in the centre of the city, walking distance to the happenings. We rented a car so was not so convenient in term of parking as no parking provided by hotel. But then we still have no problem finding parking spaces probably because it was a public holiday and a Saturday so was a little quiet. Staffs are very friendly and approachable, lots of smile and greetings. Room is small but clean and just perfect for a short stay, Eateries all over the areas even late or early in the day. Will definitely come again when back to Kuching. Keep up the great work everyone!

Best hotel ever!”

Room are clean, comfortable, staff very friendly and polite..recommended to stay here and i will definitely come again and stay here

Best place to stay in Kuching”

I travel to Kuching one or twice a month, and have stayed over at several hotels, but when I discovered Meritin, I stopped looking elsewhere. I always take the Executive Suite, and the room is spacious and exudes such a relaxing atmosphere. And the food... wow... if you love steak or salmon like me, you MUST try their salmon... it's the best I've ever tasted, and I've travelled to Europe and eaten the best salmon there and in the best steak houses in KL even, but this one here at The Merchant @ The Meritin was a class above... don't take my word for it... You've gotta sink your teeth into their thick juicy salmon to find out...

nice hotel”

this was my second time stay, rooms was very clean and comfortable, nice location! Good service and friendly staff. the hotel was supportive when i request a special decoration for my partner very recommended!

Modern Hotel, Good Value”

This a new hotel, nice property, but not a lot of character. The restaurant is very good with Western and Asian offerings. The staff is very helpful. It's located in the edge of Chinatown, easy walking distance to the beautiful river front walk. The walls are a bit thin - you do hear others in rooms nearby. Probably not the best choice for honeymooners.

Wonderful! Already missing the short stay.”

The hotel was really comfortable to stay in. Ac was working fine, hot water rainwater shower, pleasent staffs, allowed us to keep our freshwater prawns in their fridge..very accommodating. Enjoyed the bed a lot, they have really good pillows, room might be small for 4 people but it was really comfy. Hotel looks new, everything is well maintained. Would definitely stay here again if I'm back in Kuching.

Great small boutique hotel ”

This is a new boutique hotel and located in the heart of kuching. It is walking distance to the famous seafood restaurant Topspot. Room was very clean, modern deco and comfortable. Breakfast was delicious with local Sarawak menu. Only setback is that they don’t provide designated parking spaces. You have to look for parking along the road.

GOT TWO CONNECTING ROOM INSTEAD OF PREMIER FAMILY ROOM ”

WE RESERVED PREMIER FAMILY ROOM IN EARLY APRIL HOWEVER WERE GIVEN TWO CONNECTING ROOM INSTEAD ON MID OF DEC 18. NOT SURE WHETHER IT IS WORTH OR NOT, BUT WE FELT COMFORTABLE AS 4 PERSON STAYING IN 2 ROOMS INSTEAD OF ONE ORIGINALLY COZ NO LONGER SHARING ONE BATH ROOM AND FACING SPACE CONSTRAINT. NOT MUCH CHOICES FOR BREAKFAST, HOWEVER THE HOTEL IS SURROUNDED OF FOODS! YOU MAY CHOOSE TO EAT KOLO MEE IN MORNING. THANKS MERITIN FOR THE GREAT EXPERIENCE.

Great Location and clean”

Location is great and close to many shops, convenient stores and food outlets. Room is clean and provides all basic amenities. Parking is a problem though as they don't have guest parking. You need to find a parking space along the road.

Clean, Affordable and Great Location”

It is definitely a place that i will come back again. The room is spacious and clean, nice bed, nice shower room. I did not expect to be that good. The location is absolutely great, 7eleven is just few walking distance to reach out, and it is near to the Kuching Waterfront.

Near city centre but not walking distance”

1. we arrived by morning flight. called in to request for early check in but was informed by a male staff that the hotel rooms were fully booked and could not accomodate our request and was told to check in at 2pm. so we hang around at a mall but when we went to the hotel at 4pm to check in, the room was not ready yet and was told to wait for 30 minutes. we were very tired and got upset. however, a female receptionist was kind enough to change us to another room which was ready after 5 minutes. 2. no light at the dressing table for make up. the pillows are too soft. however, the bed is comfortable. 3. near city but not walking distance to the waterfront and mall but easily get Grabcar. 4. the room.is clean and comfortable but lack of towel rack in the bathroom to hang the towels. BUT OVERALL WE HAD A GOOD STAY.

Simply marvelous.”

So this is a rather late review albeit a very lengthy one (to compensate for my procrastination). Value for money? Yes, as it was relatively cheaper compared to other hotels, and it was relatively newer as well (less than 5 years old if I'm not mistaken) so you can expect that the walls and paint are all still clean with zero to minimal chips and scrapes. It's located around central town so you're spoiled for choice for food. Also, if you walk down the street (same direction as traffic), you'll see a small Chinese shop that sells a lot of snacks such as bee pang, kueh ning gao (some flat moon-shaped bread with fillings inside) amidst a plethora of other foods. Cleanliness was second to none. Towels (3 each) and pillows smelled fresh. Shirlyn and Mr. Roger deserve recognition here. Facilities were impeccable. Toilet was large enough and shampoo/soaps were plentiful. Would write more but there's a limit.

Good”

Comfortable and easy to find