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8.8
Excellent
13,387 reviews
13,387 reviews
"Room also clean,white sand beach."
"Clean, clean ,clean ! Staff are friendly, helpful & efficient."
"Clean, amazing views and location is perfect."
"Rooms were huge and just by the beach front."
"Hotel had beautiful landscapes, room is spacious."
9.2
Exceptional
Location rating score
110 m
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10.2 km
11.5 km
11.7 km
14.5 km
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720 m
Pelangi Beach Resort & Spa, Langkawi
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Pantai Cenang, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Underwater World Langkawi as well as Cenang Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Airport transfer
Bicycle rental
Car park
Free Wi-Fi in all rooms!
Fitness center
Beachfront
Front desk [24-hour]
12 travelers have booked today.
Value for money | 8.2 |
Distance to city center | 20 km |
Location rating | 9.2 |
Nearest airport | Langkawi International Airport (LGK) |
Distance to airport | 4.9 km |
What time is check-in and check-out at Pelangi Beach Resort & Spa, Langkawi?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Pelangi Beach Resort & Spa, Langkawi?
Pelangi Beach Resort & Spa, Langkawi is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 170 MYR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Pelangi Beach Resort & Spa, Langkawi has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Langkawi with private transportation, the resort can arrange both taxis or car rental.
Is breakfast offered at Pelangi Beach Resort & Spa, Langkawi?
Wake up to a great buffet breakfast at Pelangi Beach Resort & Spa, Langkawi.
What are my dining options at Pelangi Beach Resort & Spa, Langkawi?
Pelangi Beach Resort & Spa, Langkawi features 2 on-site restaurants for your dining convenience.
Can special events be hosted at Pelangi Beach Resort & Spa, Langkawi?
You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Pelangi Beach Resort & Spa, Langkawi. Small or intimate events like birthday parties and honeymoons can also be accomodated.
Can business events be hosted at Pelangi Beach Resort & Spa, Langkawi?
On-site venues and convenient event services make Pelangi Beach Resort & Spa, Langkawi an ideal choice for hosting events such as corporate events, conferences and meetings.
What restaurants are nearby Pelangi Beach Resort & Spa, Langkawi?
Restaurants including Yellow Beach Cafe, Telaga Seafood Restaurant and Yasmin Restaurant are popular in Pelangi Beach Resort & Spa, Langkawi’s neighborhood which is known as Pantai Cenang.
What popular shopping places are close to Pelangi Beach Resort & Spa, Langkawi?
Shopping options in Pelangi Beach Resort & Spa, Langkawi’s Pantai Cenang neighborhood include Cenang Mall, Langkawi Oriental Village and Your Language Books Corner.
What are popular attractions near Pelangi Beach Resort & Spa, Langkawi?
Pelangi Beach Resort & Spa, Langkawi’s location in the Pantai Cenang neighborhood makes it close to famous attractions including Underwater World Langkawi, Rice Museum and Laman Padi Langkawi.
What popular beaches are close to Pelangi Beach Resort & Spa, Langkawi?
Pelangi Beach Resort & Spa, Langkawi’s Pantai Cenang neighborhood also includes Cenang Beach, Tengah Beach and Pantai Cenang.
10
"Room also clean,white sand beach."
Rose
|
March 10, 2023
9.2
"Clean, clean ,clean ! Staff are friendly, helpful & efficient."
John
|
March 8, 2023
10
"Clean, amazing views and location is perfect."
zeynep
|
February 13, 2023
Pelangi Beach Resort & Spa, Langkawi
Pelangi Beach Resort & Spa, Langkawi is the perfect choice for travelers who want to take in the sights and sounds of Langkawi. Experience an urban escape in Langkawi with a stay at Pelangi Beach Resort & Spa, Langkawi, with its exceptional location right in the city center. Enjoy the ocean, or just watch it with a refreshing drink. Just 440 m from Cenang Beach, you can enjoy some beach time with a stay at Pelangi Beach Resort & Spa, Langkawi.
Pelangi Beach Resort & Spa, Langkawi provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the resort can arrange it before your check-in date. Taxi and car hire services provided by the resort make it easy to plan your day trips, sightseeing, and more around Langkawi.
If you plan to arrive by car, you'll appreciate the resort's free parking, right on-site. The resort provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the resort will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Feel right at home during your stay at Pelangi Beach Resort & Spa, Langkawi. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Pelangi Beach Resort & Spa, Langkawi include special design features like a balcony or terrace. In-room entertainment such as daily newspaper and cable TV is provided for guests in some selected rooms.
The resort also offers bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the resort provides a hair dryer, toiletries and towels in some select rooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Pelangi Beach Resort & Spa, Langkawi. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort. A night in at the resort's bar can be as fun as a night out with your travel companions.
Never let a day go wasted when you're at Pelangi Beach Resort & Spa, Langkawi with all the activities and facilities provided. Don't forget to explore the resort's easily accessible beach. Finish your vacation days right by dropping in at the massage and spa. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the resort's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the resort's fitness facility. Have some easy fun without traveling far, while playing tennis court at Pelangi Beach Resort & Spa, Langkawi. Pick up something memorable for yourself or those waiting for you back at home, at the shops.
Reasons to stay here
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 98% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 95% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 97% of other accommodations in Langkawi.
8.8
Beach
440 mentions
Swimming Pool
314 mentions
Breakfast
229 mentions
Food & Dining
136 mentions
9.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
IMPORTANT NOTICE
Please be assured that our guest’s experience remains our priority. The services and operations remain unaffected and there will be no impact in terms of noise pollution as this is a soft refurbishment enhancing fixtures and fittings.
Renovation Works At Pelangi Beach Resort and Spa (Rooms & Dining Venue)
- The refurbishment of the guest rooms will begin Sept 2022 in phases.
- CBA (dining venue) will be closed from 16 February – 15 May 2023 due to the Renovations of CBA.
Important Information :
Pelangi Beach Resort & Spa, Langkawi is staying vigilant to ensure the wellbeing and health of our guests as our top priority. We are proud to have been awarded with "Clean & Safe Malaysia'' Certification from Bureau Veritas Certification Malaysia which is supported by Ministry of Tourism, Arts & Culture of Malaysia and The Malaysian Association of Hotels.
We are also participating in the MySafe, a campaign which is a new initiative by Langkawi Development Authority.
100% of our staff are fully vaccinated and ready to welcome you.
Refurbishment Information :
Please be informed that the refurbishment of the guest rooms will begin Sept 15th, 2022, in phases. And CBA (dining venue) will be closed for from 16 February – 15 May 2023 due to Renovations of CBA. Alternatively, the guest can dine in at our spice market restaurant. Please be assured that our guest’s experience remains our priority. The services and operations remain unaffected and there will be no impact in terms of noise pollution as the refurbishment area will located away from occupied guest rooms.
ADDITIONAL FEES :
LANGKAWI TOURISM FEE
An additional fee of RM5.00 per room, per night will be collected in accordance to the Local Government Act 1976 on behalf of the Langkawi Municipal Council for all guests.
TOURISM TAX ACT 2017
Effective 01 September 2017, Tourism Tax 2017 is applicable to all guests except Malaysians and Malaysian Permanent Residents (MyKad & MyPR Holders). RM10 per room, per night will be collected in accordance to the Tourism Tax Bill 2017.
Show reviews that mention
Beautiful, Serene and Spectacular ”
I travelled with my family on June 2020 and stayed for 3 days 2 nights. We booked 3 rooms. 2 lake view and 1 garden terrace view. Upon arrival, we were greated by friendly staffs and we were allowed to check in super early. We reached around 1pm to register and drop off baggage but we were able to check in right away which was a much needed perk as we drove from KL to Kuala Perlis hence we are super thankful for being able to check in early, get some rest and move on with the rest of the activities for the day. The registration was fast and they provided us with complimentary drinks. We were also given free upgrade for 2 of our rooms from lake view to pool view which was amazing and great. Thanks Meritus! :) The staffs were very helpful, friendly and polite. The rooms were beautiful! The pool side room had direct access to the pool. I've requested the 2 lake view rooms to be side by side and the staff has provided us with connecting rooms in the upgraded room which was very convenient for my parents and my siblings. The garden terrace room was private and quiet hence it was very suitable for my husband and I. The room was spacious and the toilet was huge. The bed and pillow was comfortable and the view were calming. Our rooms were at the opposite ends with the lobby being in the middle. Internally the hotel is huge and can be explored. They provide buggy services for transportation and commute of guests whose rooms are further in. The hotel located right at the Cenang beach hence we had direct access to the beach. Due to the Covid, the pools were still off limit. The access to beach was amazing with the view and the decorations. There is a restaurant called CBA which plays live bands in the evening. It was very beautiful and we enjoyed our beach time. We are provided with beach towels and there are showers in the pool area for us to wash up after the beach. It was an easy access, very convenient and beautiful scenery. Breakfast was ala carte due to Covid. We
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Dear Ms. Euswary, Thank you for your review. We are glad you enjoyed the resort and its facilities and hope to welcome you back in the near future. Kind regards, Nor Burton
Great place to stay”
We had a wonderful stay and I would certainly want to return to this hotel if we travelled back to Langkawi. The room was sizeable had all the amenities that we would want and as a family of four we were very comfortable. The location was perfect, beach and pools were accessible and in close proximity to restaurants and other local amenities. Having a clinic on site if it was needed was also a bonus. We didn't access all that was on offer like the squash courts or kiddies club but I am sure others did. The Cba restaurant was great, especially its location and the prices were reasonable. Two small points for improvement could be the breakfast (given the challenges of the current health situation I know this was difficult) but the options were limited and the cooked breakfast was not really of a high standard. The second point would be sustainability, the use of single use plastic water bottles could be looked at more creatively as there are other options available and having electric in the room constantly on. Whilst I would turn the AC off, when the room had been cleaned it had been turned back on again. Hotel practices around this should in my opinion be revisited. The staff were very helpful, attentive, friendly but professional. On the whole a great place to stay, thank you.
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Dear Mr. Simon, Thank you for your rating. Your feedback will be shared with our team, and we hope to welcome you back in the near future. Kind regards, Nor Burton
Love the secluded location ”
Check in was smooth and it was handled professionally by the staffs. Our first time to check in while lounging at the sofas! Staffs came and handed over forms to fill up, and explained in detail on the going ons. Upon arriving at our chalet, we decided to switch to upper floor for more privacy, and it was a swift and smooth transition, albeit we were a bit guilty to trouble the staffs. Room was impeccable, it was quite large compared to the usual double room. Our room was facing the pool and kids were ecstatic about that. The pool were clean and beautifully surrounded by bushes of flowers, i felt calm just to sit and relax. The beach was secluded from the loud and happening Cenang beach, we were okay with this. Food wise, there was a promotion at that time, hence food was cheap and tasted good to us. Otherwise, we also took a walk down to the center of Cenang for lunch on one of the days, long walks due to Pelangi is situated at the end of Cenang beach, but it was good as there were lots of shady trees along the way. Once we were tired to walk back to the hotel, we just took a Grab, there were aplenty. Kids repeatedly said they want to come back here again, and we definitely will!
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Dear Ms. Liyana, Thank you for your compliments and rating. We are glad that you had a wonderful stay with us. Your feedback will be shared with our team and we hope to welcome you back in the future. Thank you. Maygie
Simple amazing”
Booked during MCO (Lockdown) deal. Initially booked another renouned place but they informed they will charge RM44 per head per day for breakfast and without veg option. Being vegetarian I was very particular to ask the question. Booked Pelangi based on my friend suggestion and this was best recommended. I booked at very less price.. I heard the price I paid is only around 25% than normal booking price. Booked with breakfast and mentioned for veg option. They promptly responded well ensure. Booked for 3 nights. Checked in on time as my flight was aligned to check in time. Before I went and parked my car, they ensured my mom is made confortable with a welcome drink. Made her sit in a wonderful welcome area.. This showed great hospitality. Was allocate a room that was so big that it was almost like my house living room. Washroom plus change area itself was so huge that it was like a room of a budget hotel. Full of greenary and very spacious had a great sit out area. Sit out was facing swimming pool, couple of chalet and beach was beach was visible. Resort had private entrance to beach with lots of beach bench and relaxing chairs. Breakfast was really good. To our surprise when we checked in, Chef Shan came and spoke to us. Asked our food preference and ensured every breakfast had veg food. He also came every morning and enquired about food and wellbeing. Lockdown SOP are absolutely followed. They have few buggy cars which helps us go around resort and from room to car park and vice versa. It will be less to say worth the money... More than worth. Great property are right place - pantai cenang. Will stay here again if I get opportunity to book at similar price in future All staffs were wonderful. Highly recommended
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Dear Mr. Gokulakrishnan, Thank you for your rating and compliments. Your feedback will be shared with our team and we hope to welcome you back in the future. Best regards, Maygie
A Langkawi must stay! ”
If you are looking for a great value, clean, friendly, beautiful and perfectly located resort, then this is it! I booked our room for the night before knowing we would be arriving early morning the following day so our room would be ready right away. From the moment we arrived, we were greeted by staff as if we were family they had not seen in many years. Check in was smooth, breakfast was amazing with so many options. The beach is stunning with soft white sand and picturesque views out to the other little islands that make up the archipelago of Langkawi. We stayed in a Garden room (Chalet 50) which I highly recommend getting if you can! It's a 50 meter walk from the beach, next to the spa and moments away from the pool. Our room was very big and spacious and you could not hear a peep from the outside world. If I had to critique something, for me, the lighting in the room (especially the bathroom) was a little too dark which is a minor thing. Definitely will stay here again!
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Dear Mr. Tyrone, We can't thank you enough for staying at Pelangi Beach Resort & Spa, Langkawi as well as for your wonderful review. Our team works very hard to make sure every guest has the best time possible, so it's always nice to hear how much our guests enjoy our efforts. On behalf of our entire team, we wish you happy travels ahead and look forward to your next visit. Kind regards, Nor Burton
Great getaway”
Check in process took longer than expected. We reached the hotel at 3.40pm. Check in supposed to be from 3pm. But when we arrived there were more than 3 families ready to check in too. So our check in process only done after 1 hour. They requested IC and mykid for every guest. Which to our surprise. Booked pool view room with add on extra bed, but the manager not happy when see we are family of 6 with kids age 7,5,2 and baby. So she asked us to upgrade to family room and pay extra rm700 per night (2 nights rm1400). We were explained the room is more spacious but same bed as what we booked. We refused to pay more after paid RM1k+ for initial booking and want to proceed with existing booking. Luckily one of the senior receptionist help to process the check in, and we just need to add rm165 per day for extra bed+breakfast. They assigned us room with pool view but the secons pool which more secluded. Quite disappointed at first but happy with this after than since we had more privacy. The room was spacious, staff were super friendly. The pool, beach and environment well maintained and in good condition. Breakfast not self service, you have to que to get the food which serve by the kitchen staff. So dont go at peak hour. Breakfast from 7.30 to 11am. So can plan your time. Unfortunately the animals farm already closed when we visited in March 2022. Only feel a little bit disappointed during check in part and the request we put during booking not fulfill (honeymoon setting and birthday setting). Other than that our family really enjoyed the stay, short vacay but full of good memories and super satisfied.
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Dear Ms. Nur Thank you for your rating. Your feedback will be shared with our team for service improvement and we hope to welcome you back in the near future. Kind regards, Nor Burton
A perfect getaway ”
Nestled on Cenang beach and town. The pool is AMAZING coupled with the breathtaking sunset view. Plenty of sunbeds along the pool and beach. Room and bathtoom is spacious and clean. Umbrellas and mosquitoe coils are provided in room (life saviors!). Gym has quite alot of equipments as well. Easy to find and only 10 mins car ride to airport. Also, we got upgraded to beach view suite and we were well taken care by the hotels staffs and shoutout to Hassil, Burton and Intan with their great hospitality as this is a recovery trip for my friend who’s battling with cancer. Thank you!! We truly enjoyed our stay, good place to unwind and relax. Will definitely come back again! Thanks again!
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Dear Ms. Cindy, Thank you for your rating. Your feedback will be shared with our team and we hope to welcome you back in the near future. Kind regards, Nor Burton
Amazing experience ever! ”
This is my first time here at Pelangi and i totally love it. Just 5-10mins from Cenang Beach. I booked front beach room. Our room not too far from lobby, dining area & pool. The view is magnificent! From check in process - where we were seated and given welcoming drink and Staff were very helpful. Room was spacious and clean. Buffet breakfast with person incharge helping you with what you asked/want. Food was delicious especially their roti jala and curry. 1st day we ate at Spice Market qnd next day at The Club. Beach was clean. We asked for buggy during the check out but was informed that it will take 30min, so we decided to walk because not too far from our room. Overall, my husband and I definately will be coming back here again!
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Dear Madam Nur, We can't thank you enough for staying at Pelangi Beach Resort & Spa, Langkawi as well as for your wonderful review. Our team works very hard to make sure every guest has the best time possible, so it's always nice to hear how much our guests enjoy our efforts. On behalf of our entire team, we wish you happy travels ahead and look forward to your next visit. Kind regards, Nor Burton
5 star accomodation with superb service”
I am glad to choose this resort. They have room with superb view right in front of the Cenang beach. Their properties are complete even they have gym there. Their buggy service also superb, i always call for buggy because my room is far from lobby and restaurant. The food in the restaurant also very good. This place also very clean and the most important, the warm welcome we got once we arrive for check in. Super smooth check in experience, though the luggage also their porter bring along to the room. I am very satisfied. I will stay at this resort again in the future. My heart left there. Thank you Pelangi Beach Resort & Spa
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Dear Mr. Muhammad, We can't thank you enough for staying at Pelangi Beach Resort & Spa, Langkawi as well as for your wonderful review. Our team works very hard to make sure every guest has the best time possible, so it's always nice to hear how much our guests enjoy our efforts. On behalf of our entire team, we wish you happy travels ahead and look forward to your next visit. Kind regards, Nor Burton
Superb”
I was there for 2 nights.. everything was great! The staff were very assisting and helpful and everytime you bump into them they would give you their most perfect smile.. i had dinner at the spice market rest as well and the chef was great too.. he came to our table with jokes and he made the night very special as we were celebrating our friend's birthday.. he came out singing birthday song with a huge gong.. the hotel is so near to cenang beach.. the hotel is located at the cenang beach as well and tge beach is super clean.. i really love the kampung house concept.. really.. i wud highly recommend this to my friends who are plannig for a trip in langkawi..
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Dear Mr Mohd, Thank you for sharing your wonderful review. we are happy to hear that you enjoyed your stay with us. We look forward in welcoming you back to Pelangi. Kind regards Praba
Great Vacation Place - Pelangi Beach & Spa Resort”
I give a rating 4.8/5 to this hotel. The place is well maintained despite being in existence for more than 20 years! The room is very clean, bathroom is in a great condition. Pelangi Beach Resort Staffs are very courteous and helpful - they are friendly and offer good advice on the entertainment and tourist attractions around the island. The beach is clean! White sandy beach with very few people (due to covid pandemic)...great food at cba restaurant by the beach and beautiful landscaped pool. My family and I really enjoyed our vacation there....will definitely return in a few months time!
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Dear Ms. Noor, Thank you for your rating and compliments. Your feedback will be shared with our team and we hope to welcome you back in the future. Kind regards, Hasril.
Location & Service”
I was in Pelangi some 10 years back and now the place looks exactly the same, the flower, the deco. they really upkeep the place. Service have improved so much. staff really went the extra mile to make you smile, comfortable. They really follow the Covid-19 SOP which is great. As I mention in my previous comment, they need to install more lights at the parking area because it was really dark and night. At least install motion lights so whenever we walk there are light. We had to depend on our cell phone lights to walk on the uneven tar road at the parking. Luckily it was not raining. They should install a phone so we can call a buggy to pick us up as the parking area is quite distant from the lobby.
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Dear Mr. Azian, Thank you for your compliments and rating. Your feedback will be shared with our team and we hope to welcome you back in the future. Best regards, Maygie
Giving top notch service”
The hotel is large, spanning over 60 acres. Because of this, you have plenty of places to hangout with no one else in view. The beach is private as well which was why I chose this hotel. Do note, this hotel is best suited for families as it has a lot of facilities for children. The staff made the stay very pleasant and accommodated all our requests - thank you very much to the two older men who managed the front desk for accommodating any concerns we had and taking action immediately. Room was very clean, drinks are affordable and the have a range of food items for different budgets. I would stay here again.
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Dear Mr. Oei, Thank you for your rating and compliments. Your feedback will be shared with our team and we hope to welcome you back in the future. Best regards, Maygie
Beautiful hotel, lovely staff post MCO”
This was our 2nd time staying here. We love the place. So spacious, comfortable rooms & clean bathrooms. We were a bit anxious about coming after almost 5 months of MCO and rooms being almost unoccupied but all our fears were put to rest once we got there. Staff were very helpful and friendly. The huge resort grounds were clean at all times. Our only grouse was the breakfast. No buffet but a set breakfast- limited menu, food unappetising and not tasty for the RM30/pax. The only tasty set was the fried noodles. You are better off looking for your own breakfast nearby (5min walk) at Pantai Cenang.
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Dear Ms Zalina, Thank you for your compliments. It was a pleasure serving you. Your feedback in regards to Breakfast menu will be duly shared to our F&B Manager and Executive chef for improvements. We look forward to welcoming you again in the future. kind regards Praba.
Excellent from beginning till end ”
Prices are excellent, I have stayed with my partner for few days and honestly I am so happy we found this place. All staff were friendly, helpful and professional manager who have great us at the entrance. We felt special from the beginning till the end. Beautiful lobby with traditional concept and welcoming drink prepared - all free for guests- surely can make you feel like home. The room was lovely, super clean with most comfortable bed. The most greatest hotel environment I've ever been 👍👍👍👍👍 Recommended for all.
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Dear Mr Ashh, Thank you for sharing your feedback with us. We are happy to hear that you enjoyed your stay with us. Looking forward in welcoming you back to Pelangi. Kind regards Praba
Relax and comfortable ”
I have make my best choice to stay in Pelangi Resort. The location is great, at the beginning of Cenang Beach. The resort is well maintained, facilities and pool look clean. The room is very spacious and clean. The room amenities are well maintained too. I have been upgraded to pool access room. The resort environment is so nice. Quiet and relax. The CBA seaside bar serve nice food and the view absolutely great. The breakfast will not let you down. There many choices of the food. I will be back again next time
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Dear M/M Chan, Thank you for your rating. Your feedback will be shared with our team and we hope to welcome you back in the near future. Kind regards, Nor Burton
Overall everything are good”
The staffs are friendly, the services by the hotel are excellent. The room and views are great. Suitable for guests that come to relax and enjoy mother nature. Unfortunately, one male maid that came on Wednesday afternoon in room 905 beach front, does not do the cleaning properly. One bin in restroom does not have bag in it. Bed sheets not properly adjusted to its original way. One more thing, cba restaurant not properly treat the hotel guest. I'm waiting there quite some time before they take our order if compare to other guests than come later than us. Besides their staffs are not very friendly.
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Dear Mr. Fairuz, Thank you for taking the time to write this review. Your feedback will be shared with our team to further improve. Our sincere apologies for the inconvenience caused during your stay and we hope to welcome you back to a further improved holiday experience in the near future. Kind regards, Nor Burton
Love this place, keep coming back”
The pristine beach and location of this hotel are just perfect for families with young children. We have been here multiple times, always taking friends over from the UK and everyone loves it. The staff are helpful and the food is good. The pools are clean and there are lots of sun beds. The location is awesome and brilliant for accessing lots of great bars and restaurants. The rooms are comfortable- a little dark though. Not so conducive to staying in for room service but all in all we love it here.
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Excellent stay”
Booked for 4 day and 3 nights from 20 - 23 January 2022. Have not been here for more than 10 years and glad to see everything is still intact just like old times. Stayed near the Cascade pool and it was very nice. Open the balcony and you have direct access to the pool. Room is spacious and very clean. Bed was comfortable. Read reviews on the limited spread offered for breakfast but for me it is sufficient and taste not too bad. Staff from pool guys. Restaurant and buggy driver were helpful. Anyway, love both pools. Next targeted date will be before yeard end
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Dear Mr Alfian, Thank you for sharing your feedback with us. We are happy to hear that you enjoyed your stay with us. Looking forward in welcoming you back to Pelangi. Kind regards Praba
The best hotel in Chenang”
Everything is good plus great hospitality from local staff makes us feel comfort. The resort is clean and excellent. With the kampung environment, kids enjoyed so much cycling around the resort. Spacious pool and suitable from little kids to adult too. We also enjoyed the sunset as the location is perfect for sunset view. Spa was great. Having my me time there and the special about massause, she will ask you which part you might want her to concentrate more. Thanks Farah! We will surely come again.
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Dear Mr Azwani, Thank you for sharing your feedback with us. We are happy to hear that you enjoyed your stay with us. looking forward in welcoming you back to Pelangi. Kind regards Praba