Meritz Hotel

Meritz Hotel

Bintang Megamall, Jalan Miri-Pujut, Commercial Center, Miri, Malaysia, 98000
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Superior Meritz Hotel
Superior
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    Lobby Meritz Hotel
    Interior view Meritz Hotel
    Interior view Meritz Hotel
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     Meritz Hotel

    Guest reviews

    7.8
    Very good
    /10
    (3837 reviews)See what guests said
    8.0
    Very good

    "Is suitable for business trip as the room really comfort"

    Liew

    -

    October 9, 2018

    7.9
    Very good room comfort and quality
    Recommended by 83% of guests

    Property highlights

    • Airport transfer

    • Located in heart of Miri

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!Booked 16 times since yesterday
    Excellent
    Location
    8.8
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Bintang Megamall Shopping Complex80 m
  • Miri Handicraft Centre320 m
  • The Imperial Mall490 m
  • Miri City Fan Recreation Park610 m
  • Miri City Fan670 m
  • Jalan Murai Street730 m
  • Canada Hill880 m
  • Wisma Pelita Tunku1 km
  • Tua Pek Kong Temple1.12 km
  • National Parks & Wildlife Office1.16 km
  • Value for money7.7
    Location rating8.8
    Nearest airportMiri Airport (MYY)
    Distance to airport8.1 km
    Select your room
    7.9
    Very good
    Room comfort & quality
    Grand Deluxe
    Grand Deluxe
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 2 single beds
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    Superior
    Superior
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
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    Family 2-Bedroom Suite
    Family 2-Bedroom Suite
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed & 1 king bed
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    Deluxe
    Deluxe
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Room Only
    Superior Room Only
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds or 1 queen be...
    Enter dates to see prices
    Twin/Double room - De Luxe
    Twin/Double room - De Luxe
    ...
    • Shower
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    Deluxe Single
    Deluxe Single
    ...
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      Grand Deluxe Room, 1 King Bed
      Grand Deluxe Room, 1 King Bed
      ...
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        Basic Double/Twin
        Basic Double/Twin
        ...
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          Family Suite - 2 bedrooms
          Family Suite - 2 bedrooms
          ...
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            Have a question for Meritz Hotel?

            What people love about the property

            • 6.8
              Good

              "Nice city view from swimming pool on rooftop."

              Nessa

              |

              September 5, 2018

            • 7.6
              Very good

              "On the whole, it was a good stay for us."

              Beatrice

              |

              December 26, 2018

            • 6.8
              Good

              "Location is one of the best ."

              Lia

              |

              January 6, 2019

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            More about Meritz Hotel

            More about Meritz Hotel

            7.2
            Very good

            "We had enjoyed our night stay!"

            Dk N.

            |

            December 27, 2018

            An overview

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            What they offer

            6.4
            Good

            "The hotel is a good place to stay in terms of room space and..."

            Pengiran A.

            |

            January 6, 2019

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

            From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

            Real reviews from real guests

            Agoda Reviews (3837)Booking.com Reviews (1263)
            7.8
            /
            10
            Cleanliness7.6
            Facilities7.2
            Location8.8
            Room comfort and quality7.9
            Service7.6
            Value for money7.7
            Provided by verified guests of Agoda
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            All guests (3837)
            All room types

            Show reviews that mention 

            Showing 2519 verified guest comments
            12345
            8.0
            Excellent
            Yusarini from Brunei Darussalam
            Family with young children
            Superior Room Only
            Stayed 2 nights in December 2018
            Pleasant stay and good location”
            More car park for the hotel guess, more variety on the breakfast menu or the menu change daily so that the guess can try different food if they stay more that a day. Don't mind paying for additional guess since its cheap as well.
            Reviewed January 26, 2019
            7.6
            Very good
            Mohammad from Brunei Darussalam
            Family with young children
            Family 2-Bedroom Suite
            Stayed 1 night in February 2019
            Fair price, good environment and location”
            Definitely going to stay here again. Located same building with the bintang mall. who doesnt like that. hehe but have to wait a long time for its lift service during peak hrs. other than that, room and facilities are well maintained and clean. even better if they can extend the facilities opening time such as gym and swimming pool. that would be great!
            Reviewed February 09, 2019
            5.6
            Martin from Malaysia
            Business traveler
            Superior
            Stayed 1 night in February 2019
            Not worth the price paid”
            Mattress was sunken on one side. Backache when i woke up in the morning. The sink in the bathroom was dirty with lots and lots of black stain around the rim. No ironing facility in the room. This was room 1002. Choice of food for breakfast was disappointing.
            Reviewed February 08, 2019
            9.2
            Exceptional
            Nisa from Brunei Darussalam
            Family with young children
            Superior
            Stayed 2 nights in December 2018
            Nice and cool”
            I love the swimming pool and the room are very clean. But we have bad experience during check-ins because the room was ready only by 5pm. But the most amazing moment was when my mom lost her phone in the lobby area and one of the staff (John the supervisor) found and keep it safely. Good job and we'll done Meritz!
            Reviewed January 04, 2019
            10.0
            Exceptional
            Abdul from Brunei Darussalam
            Family with young children
            Superior Room Only
            Stayed 2 nights in December 2018
            Fantastic new year eve”
            Free upgrade from standard room to deluxe room with city & sea view due to fully occupy standard room. Meritz is always my top choice of hotel when I’m with the wife & kids. Easy access to bintang plaza mall.
            Reviewed January 02, 2019
            8.0
            Excellent
            Haji from Brunei Darussalam
            Family with young children
            Superior Room Only
            Stayed 1 night in December 2018
            Nice BUT not the BEST”
            We do like alot with this hotel,BUT certain things NEED to be IMPROVISED A.S.A.P such as: * Aircondition NOT cold enough,which cause my kids having a reckless night n worse nightmare ever..the aircond seems not well maintain. * Toiletries not fully equipped(NO disposable shaver,cotton buds provided) *The internet connection(wifi),VERY2 poor..ESPECIALLY at the lower level room floor(8th &9th floor)they said due to FULL HOUSE guests..thus,the connections r heavily traffic. "Unacceptable reason to be accepted" The rest of the things r NICE.
            Reviewed December 22, 2018
            8.4
            Excellent
            Shahrul from Brunei Darussalam
            Family with teens
            Superior Room Only
            Stayed 1 night in November 2018
            It was ok.”
            the breakfast was hmmm.. not good actually. Taking too long to refill the foods and there were not many choices. the orange juice smells bad already. but overall it was fine. the room was excellent as usual.
            Reviewed December 01, 2018
            8.0
            Excellent
            Haji from Brunei Darussalam
            Couple
            Superior
            Stayed 1 night in November 2018
            Nice location”
            Have stayed at the hotel a few times and has always been a nice experience, however, during our recent stay, the WiFi did not work in our room and the lights kept flickering on and off and produced a burnt smell when switched on.
            Reviewed November 21, 2018
            7.2
            Very good
            LIYANA from Brunei Darussalam
            Family with young children
            Superior Room Only
            Stayed 1 night in January 2019
            Adequate”
            A good choice with a great location. Parking is a bit of a hassle (if you opt for basement), esp during peak hrs. Decided to request the premium parking (right infront of lobby) RM80 per night after rounds trying to get a car park in basement. You can opt for parking areas at level 5 and above though. We got a superior room with only shower (no bath tub). Previously we booked the same type of room but was given bath tub. So we called for room change and thankfully our request was granted. So if bath tub is required, better to mention it in advance. Water heater takes ages to work. I had to run the water for quite sometime. Cleanliness is a so-so. Appreciate if you can improve that. Room service menu is limited but okay. Mushroom soup tasted like from can but cost me RM23. Not recommended. Bed comfortable. All staffs are great. Keep up the good work and improve to be better.
            Reviewed February 01, 2019
            5.2
            Jaya from Singapore
            Couple
            Superior
            Stayed 1 night in January 2019
            Not worth the money”
            Lighting in the room was dim. Air con was warm. Bed was small and a bit hard. Only thing good about it is that is is linked to the mall. Breakfast wasn't that great. Wondering how they got a 4 star rating.
            Reviewed January 22, 2019
            9.2
            Exceptional
            Norlina from Brunei Darussalam
            Family with young children
            Superior Room Only
            Stayed 1 night in February 2019
            Awesome ”
            All what you need is in the hotel shopping swimming spa etc. just great
            Reviewed February 07, 2019
            10.0
            Exceptional
            sarinah from Brunei Darussalam
            Couple
            Superior Room Only
            Stayed 1 night in November 2018
            Excellent”
            Love this place.. easily park the car, downstair is shopping mall..(h&m, miniso, uniqlo, levis, daiso, toyrus, popular, n etc..). can watch cinema also..dont worry fast food is everywhere... Our room hotel is superb.. our big window can see the heavy traffic jam infront of main building.
            Reviewed November 19, 2018
            8.8
            Excellent
            ANDREW from Malaysia
            Business traveler
            Deluxe
            Stayed 1 night in November 2018
            Good Location, Great Room But Poor Parking & Breakfast”
            Only good thing for me is the location just next to Bintang Shopping Mall. To get the parking is terrible for me. Also, very inconvenience for hotel guest as need get the ticket stamp at lobby every time you like to exist from car park! The breakfast served also poor quality and i just walk away after 2 minutes there, should improved. Found swimming pool water also terribly dirty and should keep maintain better. Thanks.
            Reviewed November 14, 2018
            3.6
            Ramon
            Couple
            Superior Room Only
            Stayed 1 night in February 2019
            Acceptable”
            Meritz has been degraded nowadays, I hve been there 5 years ago but today, it becoame worst. ou have to wait for 2 to 3 hours to get your room, my still not properly clewaned, AC is not in fgood condition, Tv is with faulty remote control, Wifi seems to be the worst. Agoda, please note this as you are very keen on advertising this and that. Pleae ensure, customer gets what we paid for in your site.
            Reviewed February 03, 2019
            6.8
            Good
            Lia from Brunei Darussalam
            Family with young children
            Superior Room Only
            Stayed 1 night in February 2019
            Need to upgrade the cleanliness of the room”
            The room is spacious however we notice that the toilet bowl was not properly clean. We have to clean the toilet bowl ourselves.
            Reviewed February 08, 2019
            8.4
            Excellent
            AHMAD from Malaysia
            Business traveler
            Superior Room Only
            Stayed 2 nights in January 2019
            Clean and good location”
            Room is spacious and clean. Wifi however, was very slow and unstable. Limit my work capabilities. Be mindful that on weekend, traffic is very bad outside.
            Reviewed January 28, 2019
            10.0
            Exceptional
            julian from Malaysia
            Solo traveler
            Superior Room Only
            Stayed 1 night in January 2019
            Exceptional”
            I didn't stay. Wrong date book
            Reviewed January 26, 2019
            10.0
            Exceptional
            Hj from Brunei Darussalam
            Couple
            Superior Room Only
            Stayed 1 night in December 2018
            Very comfortable”
            Very comfortable and good services given, very near to shopping complex.
            Reviewed January 25, 2019
            6.8
            Good
            Marfida from Brunei Darussalam
            Family with young children
            Grand Deluxe
            Stayed 1 night in January 2019
            Dissapointed only able to rest around 2am in the morning upon check in around 8:30pm”
            The airconditioners were warm that we had to hop from room 1027 then move to room 1327 and the airconds were also warm then we were given complimentary family room (1319) but frustratingly the room was also warm... Worst the wifi so poor that we couldn’t access... We paid for around RM500....it was a nightmare as we travel with 4 children...please upgrade your maintenance as meritz was our favorite hotel previously....
            Reviewed January 13, 2019
            6.4
            Good
            Siti from Brunei Darussalam
            Couple
            Superior
            Stayed 1 night in January 2019
            Good”
            The hotel is definitely showing its age with molds here and there. The wood panels were visibly damaged and it's definitely time for refurbishment. The staff were not so friendly and needed proper training. However, the location is excellent for shopping and the room was generally clean with comfortable bed.
            Reviewed January 11, 2019
            12345
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            Meritz Hotel
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            • Excellent location
            • Miri Handicraft Centre
            • City Bus Terminal is within 1.07 km