Very good 8.0
Based on 312 reviews
Very good 7.9
Based on 200 reviews

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Very good



based on 312 reviews
  • Cleanliness 8.6
  • Facilities 8.5
  • Location 7.5
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for money 7.8
  • Food/Dining 7.6
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gan from Malaysia
Families with young children
Deluxe Double
Stayed 5 nights in August 2013
satisfied and good.
Pool,Food and Comfort.
Was almost perfect except the kids pool at one morning was filled with dead mosquitoes and the pool attendant did not clean it.
Reviewed September 11, 2013

Anonymous from Australia
Families with older children
Very good
Service
Internet connection was so bad that we are unlikely to stay again. I had online business work to do after kids went to sleep and I was unable to do it.
Reviewed January 17, 2016

Basel from Bahrain
Families with young children
Fabulous
Check in was outstanding very nice cooperative staff .Nice relaxing hotel
Reviewed January 06, 2016

Scott from United Kingdom
Couples
Deluxe Double
Stayed 3 nights in August 2013
Great, as usual
Location, pools, relaxation
This was the 2nd time we stayed here and we received discount cards and were made to feel really welcome. I've already written a full review on this hotel and I can't praise it any more than I already have but I would just reinforce the fact that I love staying at this hotel, it is right up there with my favourites and I've stayed at some amazing places, including the worlds only 7 star hotel; the Burj Aal Arab
Reviewed August 30, 2013

Scott from United Kingdom
Couples
Deluxe Twin
Stayed 2 nights in August 2013
So relaxing yet close to nightlife
Pool, Spa and independant restaurant overlooking the bay
The Merlin was in the running for our wedding venue and we stayed there for 3 days as part of a tour of the hotels we were considering. The hotel was full but the size of the pools kept the resort so peaceful. We really felt at home and this is right up there with some of my favorite hotels that we've stayed in and living in Dubai, we have stayed in some fantastic places, including the Burj Al Arab. The hotel missed out on being our wedding venue as we chose to do this in a villa on an island but we did return to the hotel for another 2 nights at the end of our holiday and we were treated like long lost friends and given discount cards for the restaurants and spa. I'm sure it isn't the last time we will stay at this resort.
Reviewed August 30, 2013

Omer_likes_travelling from Saudi Arabia
Families with young children
One of the best resorts...
The resort is really amazing so many things to do inside three huge pools with 3-4 jacuzzi. Kids play area and pool. Beach is quite and private. Lobby is huge with nice music playing in the night. ...
Didn't find anything to dislike. There other hotel near Bangla street is also good you can try that too if you need to stay near night life.
Reviewed December 24, 2015

Terence from Australia
Couples
Great wedding venue
Went for family wedding, which was amazing. Petchari the wedding planner was brilliant, the service overlooking the beach and the dinner and celebration after it were both perfect. Unfortunately some...
Reviewed December 24, 2015

Bruce from Australia
Couples
Superior
Stayed 7 nights in August 2013
An over the mountain gem
the accommodation, friendly attentive staff and the quiet peaceful location close to Patong
We had heard about this resort being good and it lived up to that expectation. Great rooms all with views and a comfortable bed. The variety of restaurants in the Hotel is good. This is a great family resort which still has areas in which you can relax and enjoy the peace and quiet. Will stay again
Reviewed August 27, 2013

Rhythm from United Kingdom
Groups
Deluxe Beach Front
Stayed 3 nights in February 2013
Poorly Managed
Poor Management
We were three families, meeting after years. Inspite of booking months before the arrival date the rooms were given to us in different wings and also not the rooms that we had booked, ie twin room instead we were given double room. The staff was very impolite, poor managed and disorganised We were to be refunded for 2 days extra bed, we never received the refund in-spite of multiple follow-ups via emails. On a holiday one does not want to spend 2-3 hours of their time going through their bookings for the rooms and not getting what one had booked. It was a very disappointing experience.
Reviewed August 18, 2013

Jong from South Korea
Solo travelers
Pleasant
one of best swimming pool. best for family, who does not want to enjoy Patong's night life.
too far from Patong city. minimum offer of shuttle bus. unfriendly shuttle drivers.
Reviewed December 23, 2015

Morgan from Australia
Groups
Fabulous
The fact that the hotel was beachfront
The location was a little away from the action.
Reviewed December 23, 2015

Rhythm from United Kingdom
Groups
Deluxe Beach Front
Stayed 3 nights in February 2013
Dis-Organised
Poor Management
We were three families. Inspite of booking months before the arrival date the rooms were given to us in different wings and also not the rooms that we had booked, ie twin room instead we were given double room. The receptionist was very impolite. We were to be refunded for 2 days extra bed, we never received the refund in-spite of multiple follow-ups via emails. On a holiday one does not want to spend 2-3 hours of their time going through their bookings for the rooms and not getting what one had booked. It was a very disappointing experience.
Reviewed August 18, 2013

Joanne from Australia
Couples
Superior
Stayed 3 nights in August 2013
Great Hotel, spacious rooms
Breakfast, Swimming Pools & Spacious Rooms
Excellent time at this Resort will definitely be going back. Swimming Pools were very large and interesting.
Reviewed August 18, 2013

Nickyd1001 from Australia
Families with older children
Beautiful relaxing resort
Beautiful resort with many pools to choose from. One pool was very quiet and relaxing, one pool was a little busier with a view of the beach and a swim up bar and the last pool had lots of activities...
Shuttle bus timetable should be updated and pick up point in Patong better explained
Reviewed December 16, 2015

Franco from Italy
Solo travelers
I doubt to be back...
The location. Nothing else.
The location should be a paradise, BUT: if you are looking for some relax and tranquility you can forget! In the morning around 6 am the breakfast restaurant starts to move plates and forks and other ...
Reviewed December 16, 2015

Joanne from Australia
Couples
Superior
Stayed 4 nights in August 2013
Comfortable & quiet
location, pools, food
We really enjoyed our stay at Merlin Beach. It had everything we needed to make our holiday a relaxed "real" holiday. Good value for money. Next time I'd get a room with the swim up patio. I was jealous of those folks.
Reviewed August 16, 2013

Wee from Malaysia
Couples
Deluxe Double
Stayed 3 nights in August 2013
Pleasant and relaxing with beautifully pools
Large room, beautiful swimming pools and relaxing lobby and overall surrounding.
Good and relaxing holidays. Will like to go back for another visit.
Reviewed August 15, 2013

Andrew from Australia
Groups
Sensational experience faultless
Food a very high standard , staff were so friendly and helpful , pools fantastic was truely a fantastic experience would highly recommend this resort.
Having to come home!
Reviewed November 17, 2015

Amber from Australia
Families with older children
Great swimming pool. Very good...
Great swimming pool for the family. It really makes the resort.
The cafe opens late 11am. Service is very slow at the cafe. Took up to 25 minutes for an espresso. Staff could be more hospitable. They don't seem very happy to be at work. Double check your bill ...
Reviewed November 07, 2015

David from Australia
Groups
Superior
Stayed 4 nights in July 2013
Beautiful resort, very quiet
Great pools, nice rooms, private beach
Beautiful resort and very quiet. Perfect for those who don't want to be near all the hustle and bustle of patong. Downside is that you will need a cab in order to get anywhere.
Reviewed August 07, 2013


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