"Nice place overall"
December 28, 2018
Free Wi-Fi in all rooms!
|Value for money||8.1|
|Distance to city center||7. Km|
|Nearest airport||Cam Ranh International Airport (CXR)|
|Distance to airport||18.8 km|
"The rest of the resort is fascinating!"
December 11, 2018
"The facilities were great."
December 30, 2018
"The restaurant staff were wonderful;"
December 30, 2018
"The restaurant is really delicious."
July 21, 2017
This environmentally-friendly resort in Southern Vietnam is situated on Nha Trang Bay, just five kilometers from the beach. With unspoiled nature and breathtaking scenery, MerPerle Hon Tam Resort is surrounded by many tourist attractions, all within a casual stroll. Favorites among travelers are Thap Ba Hot Spring, Nha Phu Lagoon, Sạn Beach, and Alexandre Yersin Museum. The hotel’s tour center is available to arrange many fun activities at sites such as Nha Trang Discovery, Romantic Private Island Picnic, and Mountain Trip Safari. All bungalows with spectacular ocean views are luxuriously appointed and decorated elegantly with dark wood furnishings, stylish fixtures, muted color schemes, and authentic artwork. The hotel’s Spring Spa offers treatments in traditional Vietnamese style. The restaurants and bars, overlooking the beach, include a wide range of traditional and international cuisines. Priding itself as a green hotel, MerPerle Hon Tam Resort mainly relies on the elements to lessen the impact on the environment, wisely utilizing solar and wind powers and collected rainwater to generate electricity and water.
"The Resort has wonderful staff , all are great"
November 27, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
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Really good hotel, staff were friendly and helpful whenever we had questions, there is a private part of the beach only for hotel guests and the views from the rooms were amazing. The quality of your stay will vary greatly depending on the room you get, try to get the bungalows on the top of the hill, these ones have better washrooms, a lot more privacy and a really good view. When we arrived we were given a room at the bottom of the hill, we didn't really like it cause it was next to the beach and people kept walking infront of our windows. We asked the staff to change rooms and they were super friendly, showed us the empty bungalows and moved us the next day. Really appreciated it.
came here for a secluded getaway but the island was full of Chinese tourists during the day. they are very noisy, love to stop and take selfies in the middle of the passageway. lucky they were gone at 4PM and gave us some peace and quietness. the resort management should really consider limiting the number of Chinese day-tour groups as it is seriously affecting the enjoyment of other resort guests. most of the staff we met were nice and helpful, but check-out was a complete disaster. we waited at the reception as they had to check the room and see what we consumed from the minibar. 20 minutes passed and there was no progress, but we had to catch the ferry connecting the mainland so we couldn’t wait any longer. in the end we just told them what we used and they just put it on the bill by hand.
Dear Yik, Thank you for leaving a review on our resort. Your comment will give us a chance to consider what should be done in providing high quality service and in planning what to do to enhance the service to even a better level. We will keep up the good work and look for ways to improve the downsides. We hope to welcome you back one day. Best regards Tino Tuan (Mr.) General Manager.
The facilities were great. The restaurant staff were wonderful; they knew what you needed before you asked them. The buffets, breakfast and dinner, were delicious. The only complaints I have were the internet/phone in the room. And since the phone is voice over IP and if there was no IP, there was no phone. The internet/phone was offline every time we came back to the room and had to call for assistance, using my own cell phone. Even that, I still give it 5 stars for value/service provided.
Dear Matthew, It is rewarding to receive such a nice comment on our resort. We are glad to have been rated positively for the value and service at a high scoring level. We will look into the phone issue and find more ways to improve for the future service provision to our future guests who you may be back one of. Once again thank you for the good rating. Best regards Tino Tuan (Mr.) General Manager.
Everything good but the spa”
The spa is absolutely not recommended for its poor facilities. Wet room, wet spa bed with smelly towels. The staff is not able to communicate English so when you say too strong they have no idea about it. The rest of the resort is fascinating!
Dear Na, Thank you for your review. It is rewarding to have your positive comment on the almost everything. We are sorry to hear about the service downside of the spa. It is one of the must-do items we are focusing on. Please be assured that on-the-job training is conduct daily and we hope on your next visit, if any, things will be different. We do hope to have another chance to welcome you back one day. Best regards Nguyen Tan Phat (Mr.) General Manager.
Quality me time at this island resort”
My time here was a bit odd but overall very good. I went solo which was a weird move. The weirdness ends there. The staff were super helpful, welcoming, accommodating. The breakfast buffet was the tits. The resort is very lovely and luxurious feeling. I was upgraded to a better bungalow than I booked and the room was stunning. I never wanted to leave. The beach was nice, the pool was cool. Yeah for a luxury island resort I have only one complaint and I'm not sure there is much the resort can do about this: there was a good deal of trash and debris floating in the water at the beach. Luckily the pool was nice and I just dipped there instead.
Dear Emma, Thank you for sharing your experience about MerPerle Hon Tam Resort on here. We are glad to have been rated as a lovely and luxurious resort and that the tsaffs were superb helpful and accommodating. For the cleanliness of the beach, it was due to the aftermath of unfavorable weather condition causing flooding….. we will certainly look into the issue and do something about it to prevent it from happening again in the future. If you plan another trip in the coming time to Nha Trang, we will be more than happy to be at your service again. Best regards Nguyen Tan Phat (Mr.) General Manager.
It's a good place for you to relax. It's a beautiful island, the staff is friendly and helpful. The Resort have the free ship from island to city port. However, you have to return before 10pm. The island quite, clean and beautiful. However, after breakfast, they allow for a china tour bring the Chinese tourist come to island. It is really noisy and dirty. They wear shoes into the swimming poor... Moreover, we eat lunch in the restaurant. When I pay for my bill she gives me the bill about ($40). My wife says she think our meal just about $20 something. I ask she give me the receipt. She worries about this and told my $40 include tip. After that, she said she sorry and she have mistake. My bill is just about $26. I don't she is really have mistake or not.
Dear Erik, Thank you for rating our resort as a good place. We are glad with the positive comment and we will also look into the issue to internally investigate what happened and will prevent it from occurring again. If you plan another visit to our resort in the future we will be more than happy to be at your service again. Best regards Nguyen Tan Phat (Mr.) General Manager.
Beach is perfect, Facilities is a little bit old”
Beach is perfect Facilities is a little bit old Their staff just offered the dinner buffet to us , but there wasn't the only choice after we found that
Holiday destination weekend”
Merperle Hon Tam resort has a pristine beach with clear blue sea, an interesting place to think for the weekend. Enjoy the peace and privacy of the sea-view bungalow with many amenities. We are extremely satisfied with the quality of service as well as the friendly help of resort staff. I will come back again if we have time :)
I will come back again.”
It was really peaceful to stay in the property, staff are all very friendly and lots of them speaks English or Chinese, even they don't, they'll always try to help you out. Rates for exchange were really fair. We are four upgraded to a villa with nice ocean view and a private swimming pool due to the roof of the bungalow we have reserved were damaged by the passing typhoon so we could get to live in a villa solo as a group, it was a really good and private memory for all of us. Love this place , definitely will come back again. Loved it. I am really picky as a hotel guest so I found that there were stains on the sofa in the living room, I was a little disappointed and the sound volume of TV there was way too light . Also I don't get comfortable with having breakfast with birds. The Great Nature are wonderful, but I am really scared of birds and they would fly into Sea Breeze Restaurant and have snacks and desserts... if I have to comment something that might can be improved.
Dear Wenyi, It was rewarding you left a positive comment on our hotel and thank you for choosing to stay with us. We are glad our staffs were able to help and that you finally loved the place. We also thank you for the intention to come back and We really look forward to it soon. Best regards. Nguyen Tan Phat (Mr.) General Manager.
Great property, amazing experience ”
On one hand where I feel that this property is overpriced, it still makes up for the experience! Just knowing that you live in the only hotel on an island! Although Nha Trang city is a great city, living on an isolated island is a great feeling! Staff is courteous and polite. They’re always happy to help! What could be improved on is that since the hotel guests pay so much more for an experience like this they should be given priority for the entertainment area which gets taken over by the hordes of Chinese tourists who come for day trips! I know it’s still revenue for the hotel but in every hotel, in-house guests always have priority! For many water sports, in house guests have to pay which should have been free considering that the hotel is very expensive! They should also have a separate area for these day trippers! Because they spread all over the resort and create a big ruckus! The worst part was that we had to witness some of these day tripping adults making their kids excrete!
Dear Arsalan, Thank you for sharing your experience with a good review. We will keep up what was done well and look for room for improvement on what should be done in order to create complete satisfaction. We hope to receive your future support and look forward to having you with us again. Best regards Nguyen Tan Phat (Mr.) General Manager.
The staff request tips frequently and everyday have different problems occurred at the room. TV panel and air conditioner are out of order. Sometime no hot water etc. Besides, I just brought one credit card to Vietnam and never used it. The card never left me, only I placed at room when swimming in hotel. I found my card was used by someone in online shopping. It is so suspicious of staffs.
Dear Koo, Thank you for having stayed with us and for leaving a comment. Please be informed that we have a strict code of conduct and take serious disciplinary actions/measures aginst the faults, but we really regret that you did not provide a clear evidence, especially on the online shopping that should leave some absolute traces on it. We hope to have a future chance to have us with us again. Best regards Nguyen Tan Phat (Mr.) General Manager.
Great location, very peaceful at night ”
We arrived at the port to take a 20 minute boat ride across to the island. On arrival we were greeted and checked in promptly. Guests have a beach section and then there is a lot of day trippers that come over to use the facility as well. So buffet dinner is over priced for the quality however not any options unless you take a ride to main land. Staff a very courteous but limited with English. We enjoyed our time very much however found the European people angry at the standard. I don't understand what that was all about but obviously are expected to be given 5 star treatment. A little kindness and patience is required most of the time in Vietnam. Carry a translator then a lot of issue will be ok.
This is a great resort we stayed in a very nice Bungalow with partial sea views. Very spacious and balcony out the front. The staff were fantastic very helpful and so friendly, always smiling and checking if we needed anything. The very friendly General Manager even introduced himself to us at breakfast to check that we were enjoying our stay and see if we needed anything. Breakfast was huge with such a large variety of different dishes and a big selection of fresh fruits and cakes. The beach was cleaned every day and there are plenty of activities to keep you entertained. We will be back.
Dear Dave B, Thank you for sharing your experience here on Agoda. It is such a wonderful motivation to receive your positive comments on our products, service, and facilities and we are delighted to hear that our staffs and management were able to help with friendliness. We do hope to welcome you back and look much forward to it then we will be more than happy to be at your service again. Best regards Resort Management Team
Great if the weather is good!”
The hotel is on an island off the coast, accessible by boat transport. The rooms are individual huts which are really comfy - beware the "outside" toilet though! The only problem with our stay (no fault of the hotel) was the weather was really, really windy and raining so we couldn't take advantage of the lovely surroundings or beach.
Nice stay at the resort in a beautiful environment”
Nice stay at the resort. Check in and check out is a bit slow. Staff operate generally slow at both reception, room service. Staff are not overly friendly. Beautiful peaceful environment to relax and enjoy.
Pleasant and quiet hotel”
We enjoyed our stay at this hotel, which is split into the hotel area and entertainment zone. The hotel area is quiet and relaxing whilst the entertainment section much more noisy. Would have been good to have a bar open in the hotel area in the evening as the entertainment area closes at 5pm. Very little to do in the evenings....although the food in the restaurant was very good. Beach is great as is the swimming pool.
Really very nice place, private beach”
The resort is very comfortable with very nice seaview, staffs are nice, food in restaurant is okay (and I ordered the Romantic get away dinner on the beach, is so romantic and private time with your lover, really good to try). Some tips for readers: There are two zones (Entertainment area and resort area), both places have their own pool, own restaurant, and even beach, just about 10 mins by walk or you may call to reception and ask for transfer by golf car. If you prefer party feel, you may go to Entertainment zone, more peoples (they accept other visitors out of resort resident by paying Visit Island Fees) and loud disco music... But we like to stay in resort beach, without strong music, much more relax here! Another tips: If you wish to transfer by golf car, either to the pier or entertainment zone, you should call to reception once you get into your room, because normally you have to wait about 10-15 mins even they reply you to pick up you in 2 mins.
The beautiful resort near Nha Trang city”
We booked this resort so far thought Agoda -about 330 days before depart for get early booking discout about 20%. Take a express boat about 15 minutes will go there. It has a private beach, On day a lot of boat shedule round trip depart from island to port and back from 6 a.m. They got all staff's training from Best Western group. Only thing made we disapointed was they checked in so slowly because we arrived at around 8.30 a.m but we can not get a room unstill 2 p.m. On islands has a lot of coconut trees and so beautifull beach. We love their beach very much. We stayed in 2105 room with the best Nha Trang bay view. It located on 2 floor - the bungalow with higher than 1 floor. With a large bathroom outside bungalow which make you feel that take a bath in garden. We love Hon Tam resort so much and will come back again.
Great place for a retreat”
I travelled with a big group of friends and we all enjoy the relaxing atmosphere on the island. We can spend days just sitting by the nice beach and having sunbath. The room is nice with perfect view of sunset. The bathroom is quite special as it's made outdoor! Well, felt a bit unsafe. The only drawback is the electricity on the island which is quite unstable at night when everybody is home.
Excellent holidays time with familly”
We had a perfect time with my familly at Merperle resort. I believe they did a a lot of change in management as I read some bad reviews about that. We were all happy, location is great, staffs were great and the villa was nice. No kitchen in the villa, so you can't cook your own foods.
MerPerle Hon Tam Resort
Cam Hai Dong