Metro City Hotel
Metro City Hotel
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8.4
Excellent

"The room was clean and spacious."

Mohamed

|

March 24, 2018

Deluxe Double - Guestroom Metro City Hotel
Deluxe Double - Guestroom
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Lobby Metro City Hotel
Lobby
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Lobby Metro City Hotel
Lobby
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Interior view Metro City Hotel
Interior view
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Very good
Location
7.2
See all 6 photos Metro City Hotel
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Metro City Hotel

Very good location
- Inside city center
- What's nearby?
Good
From 92 reviewsSee what guests said
6.2
/
10
Value for money6.1
Distance to city center1 km
Location rating7.2
Nearest airportRatmalana Airport (RML)
Distance to airport11.8 km
  • 290 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
Superior Deluxe Double
Superior Deluxe Double
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
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Deluxe Double
Deluxe Double
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 double bed
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Triple Room Sea
Triple Room Sea
...
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    Triple Room Panoramic
    Triple Room Panoramic
    ...
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      Deluxe Triple Room
      Deluxe Triple Room
      ...
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        Single
        Single
        ...
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          Superior Room
          Superior Room
          ...
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            Double Single Use
            Double Single Use
            ...
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              Tripple Room Pool
              Tripple Room Pool
              ...
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                Double Executive
                Double Executive
                ...
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                  More about Metro City Hotel

                  More about Metro City Hotel

                  An overview

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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  What they offer

                  8.8
                  Excellent

                  "Room was a good size with comfortable bed and nice hot showe..."

                  Ken

                  |

                  December 9, 2016

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                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Property's guest policies

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                  Some helpful facts

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                  Real reviews from real guests

                  Agoda Reviews (92)Booking.com Reviews (404)
                  6.2
                  /
                  10
                  Cleanliness5.8
                  Facilities5.1
                  Location7.2
                  Room comfort and quality6.3
                  Service7.0
                  Value for money6.1
                  Provided by verified guests of Agoda
                  All languages
                  All guests (92)
                  All room types
                  Showing 68 verified guest comments
                  1234
                  2.0
                  Kanishka from Sri Lanka
                  Business traveler
                  Deluxe Double
                  Stayed 1 night in November 2018
                  Unclean rooms and facilities ”
                  It’s worthless and never going there
                  Reviewed November 11, 2018
                  2.0
                  Jeewan
                  Couple
                  Deluxe Double
                  Stayed 1 night in November 2018
                  Too smallest bath room and also clean less... smallest room, brackfast not a meal it is joke.... ”
                  Please remove like that hotel in your web site
                  Reviewed November 06, 2018
                  2.0
                  RAMESH from India
                  Business traveler
                  Deluxe Double
                  Stayed 3 nights in August 2018
                  Acceptable”
                  Hotel not clean, Breakfast not standared, Overall not good Hotel
                  Reviewed August 16, 2018
                  2.0
                  John
                  Group
                  Deluxe Double
                  Stayed 1 night in August 2018
                  THE WORST HOTEL I'VE EVER STAYED AT, TO DATE.”
                  I've thrown better furniture on the tip. The room stinks of tobbaco and other undesireables. No remote for AC. Staffs were rude. Got no breakfast. Bed sheets were yellowed. Towels were old and damp. The bed twanged and creaked with worn out springs and loose wooden slats. Hard and worn out matress. No shower curtain. Internet was useless, slow and cuts out. Chair was ripped with padding popping out. Avoid, unless desperate. Really desperate. Last hotel on earth desperate.
                  Reviewed August 09, 2018
                  Dear Mr John, We are dismayed to hear about your experience. This is definitely not the kind of service we expect to provide our guests. We will immediately look into replacing the linens, and towels with new ones. Breakfast is provided everyday on the 5th floor. We wish you had contacted the Manager number provided on the notice board for any escalation. We would have arranged a different room for you. Thanks for bringing this to our attention. We shall rectify these items immediately. Sincerely, Metro Team Manager
                  Responded August 15, 2018
                  Metro City Hotel
                  8.0
                  Excellent
                  Monsoor from Bangladesh
                  Group
                  Deluxe Double
                  Stayed 4 nights in July 2018
                  Value for money.”
                  The hotel situated in the heart of Colombo. Value for money.....Sri lankan staff PRASANNA is awesome and great. He helped us a lot about any issues.
                  Reviewed July 23, 2018
                  Dear Monsoor, Thank you for the feedback! We too think Prasanna is awesome :) Metro Team Manager
                  Responded August 15, 2018
                  Metro City Hotel
                  6.8
                  Good
                  KRISTINE from United Arab Emirates
                  Business traveler
                  Deluxe Double
                  Stayed 3 nights in June 2018
                  Good”
                  They should have also menu for lunch and dinner
                  Reviewed July 03, 2018
                  Dear KRISTINE, Thank you for the feedback! We would like to focus all our attention on providing guests with quality accommodation. So, we do not plan on adding lunch or dinner to our menu. However, there are many restaurants nearby that provide free food delivery to our hotel for both lunch and dinner. We hope that would cater to your dining needs. Sincerely, Metro Team Manager
                  Responded August 15, 2018
                  Metro City Hotel
                  10.0
                  Exceptional
                  Christophe from Belgium
                  Group
                  Deluxe Double
                  Stayed 1 night in June 2018
                  Exceptional”
                  Nice hotel and amazing staf
                  Reviewed June 25, 2018
                  3.6
                  Natalie from Brunei Darussalam
                  Couple
                  Deluxe Double
                  Stayed 2 nights in March 2018
                  Acceptable”
                  Mosquitoes in the room, extremely loud air conditioner, cold water, air conditioner leaked into all my clothes, dirty sheets, no blanket.
                  Reviewed March 25, 2018
                  Dear Natalie, Thank you for bringing this to our attention. We apologise for your bad experience during your stay with us. That is not the kind of service we strive to provide. We have serviced the air conditioner, and rectified a problem with the water heater affecting the room you stayed in. Also, the sheets will be replaced within a short time. Sincerely, Metro Team Manager
                  Responded August 15, 2018
                  Metro City Hotel
                  8.4
                  Excellent
                  Mohamed from Maldives
                  Business traveler
                  Deluxe Double
                  Stayed 4 nights in March 2018
                  The staff here really Made our stay memorable ”
                  We were here 4 nights on a short business trip. The room was clean and spacious. The breakfast was minimal but given the price per night we were happy with it. The staff here are the absolute super stars. They really exceeded our expectations. All our requests were arranged swiftly .Nishan,Sharon,Prashana really went beyond to make sure everything was taken care. We honestly think the staff here were the best we came across in Sri Lanka.
                  Reviewed March 24, 2018
                  8.8
                  Excellent
                  Voradeth from France
                  Couple
                  Deluxe Double
                  Stayed 1 night in January 2018
                  Very good value for the price”
                  Near the city center, very good location, room clean and quiet confortable . Staff very nice and friendly. Average breakfast, not amazing and not bad . A bit noisy if you have a room directly on the street ... ! But very good value for the price
                  Reviewed January 31, 2018
                  6.4
                  Good
                  Shashikant from India
                  Business traveler
                  Deluxe Double
                  Stayed 1 night in January 2018
                  Good”
                  Horrible breakfast run by unskilled people. No ketchup and choice of main dish. Dry and flat taste omelette is served. Water container is not filled regularly.The coffee shop is located on the terrace without lift.
                  Reviewed January 29, 2018
                  8.8
                  Excellent
                  Bak from Singapore
                  Group
                  Deluxe Double
                  Stayed 1 night in December 2017
                  Highly recommended to stay in this central district.”
                  Pros: very central and value for money. Cons: nothing
                  Reviewed January 01, 2018
                  8.4
                  Excellent
                  ACHMAD from Indonesia
                  Business traveler
                  Deluxe Double
                  Stayed 4 nights in November 2017
                  Good location, worth for money”
                  Good location, easy to get public transport especially tuk-tuk/bajaj, friendly staff.
                  Reviewed December 29, 2017
                  8.4
                  Excellent
                  adrian from United Kingdom
                  Solo traveler
                  Deluxe Double
                  Stayed 2 nights in November 2017
                  Excellent”
                  Location in middle of Colombo with main train/bus stations only 15min walk away. Friendly staff, clean room and a simple breakfast served,toast,eggs fruit, tea and coffee. Great cafe/takeaway just 50yards away on corner of street which opens at 5pm. Will be staying again when i return for flight. Excellent choice if in Town for a couple of days
                  Reviewed November 28, 2017
                  2.4
                  MALAY from India
                  Family with teens
                  Deluxe Double
                  Stayed 1 night in November 2017
                  Acceptable”
                  We had booked in this hotel .when we reached the hotel we were told AC is not working and were told to move to another Hotel belonging to their group. We had to move on our own no transport assistance given . The hotel location was bad Breakfast was included . The Juice was stored in a plastic Bucket (Dirty) in the Freezer compartment of a refrigerator. The Hotel employee dipped the jug into the Bucket to fill the juice No Ventilation .Only one Stand Fan in the Dining area Avoid this hotel
                  Reviewed November 18, 2017
                  4.4
                  Muhammad from Pakistan
                  Business traveler
                  Deluxe Double
                  Stayed 1 night in November 2017
                  Acceptable”
                  Location is not good
                  Reviewed November 07, 2017
                  4.4
                  Safwan from Sri Lanka
                  Couple
                  Deluxe Double
                  Stayed 1 night in September 2017
                  Worst Rooms ”
                  Not worth for money. Better to find any other hotels.
                  Reviewed September 26, 2017
                  6.4
                  Good
                  Duminda from Sri Lanka
                  Business traveler
                  Superior Deluxe Double
                  Stayed 1 night in July 2017
                  One night stay ”
                  Breakfast was horrible. Room was small. In the listing it says 150 USD room now going at a very low rate. But i got this room for round 33 USD. This the normal rate for this kind of room in colombo. They said breakfast if free (Included) But this breakfast is not even 1 USD worth.
                  Reviewed August 02, 2017
                  10.0
                  Exceptional
                  Tithira from Sri Lanka
                  Couple
                  Deluxe Double
                  Stayed 1 night in July 2017
                  Great Service”
                  Friendly staff and recommending for other guests as well.
                  Reviewed July 31, 2017
                  9.2
                  Exceptional
                  Marko from Serbia
                  Couple
                  Deluxe Double
                  Stayed 1 night in February 2017
                  Good location, helpful stuff”
                  Good place if you need to catch some rest. Rooms are clean with comfortable bed and you have a breakfast on the last floor with a nice view of the neighborhood. Stuff was really polite, after checkout we left our backpacks and they allowed us to take a shower when we came back at night to pick them up. Only thing that I didn't like was the window in our room, because it faces inside part of the building so the smell wasn't very nice when we entered our room.
                  Reviewed February 04, 2017
                  1234
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                  Metro City Hotel
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                  Experiences on Agoda. Because your room is just the beginning.

                  • Very good location
                  • Gangaramaya (Vihara) Buddhist Temple
                  • Slave Island Railway Station is within 0.29 km