Metro Hotel Bukit Bintang

All along I used to book Metro Hotel when i travel to KL. And most of time was very satisfied. However, this time I was extremely disappointed. When I checked in the first day, I already saw a stain on my bedsheet before i go to bed at night. After I came back the next day, before I go to bed i flip over the comforter and I saw the same stain same spot on my bedsheet. So this is to proof that they never change the bedsheet at all. They just pull the bedsheet properly and cover back with the comforter. This is horrible right? The morning breakfast was horrible. Almost 90% are non-chinese guests and no food was left. No staff bother to refill the food. No cups & spoons for coffee. Look into more manpower please. The WIFI was sucks. I only can access to it one the first day. Second and third day, the WIFI was down completely. End up I have to use my own mobile data to access to internet. What a disappointed trip this round. I may have to reconsider on the hotel on my next trip to KL.

conveniently located near berjaya times square which is one of the drop off point for buses from singapore v.v. we arrived midnight and checked in worry free. staffs are nice and helpful. we checked in less than 5mins. breakfast is included in our booking which is nice enough to get you going for the day. near train station which links to big shopping malls and torist spots. room are big and comfortable.

Nothing to say on pro. Con is house keeping. Hotel management should alert their house keeping department which room was not properly clean during the last night. Asking for face towel and been told that face towel not enough.

Pros: located near monorail, there is fatima (north indian restaurant 24/7), starbucks, and minimart nearby, hot water, toilet bidet, strong water pressure, tea/coffee maker,aircon is cold Cons: breakfast is boring and so so, wifi is on and off, receptionist/check in staffs not friendly (seriously they need to smile more), bed is seriously short 😂 i am 170cm and my feet already reach the end of the bed so sometimes my foot hanging outside the bed during sleep, i specifically ask the 2 rooms i booked to be on the same floor... it didn’t happen, the 1 room i booked should be triple room instead the hotel gave me double bed with extra bed laying on the floor (matrass only)... not nice.

clean, affordable, great location, friendly receptionist

Very good

No

Value for money and clean

Location and clean

Good and centralize

The location is opposite Berjaya Times Square and near Bukit Bintang. Staffs are friendly, but the facility is limited, just enough for bed and breakfast. Bring your own amenities.

Good location and reasonable price, near to Monorail Station, walking distance to shopping mall at Bukit Bintang. Comfort room, however no swimming pool, is cinsider good with the price offer.

Big and comfort room, located near to Berjaya Times Square and Monorail Station.

Located nearby Imbi Monorail Station, walking distance to all shopping mall at Bukit Bintang, to Pavilliong is about 15 to 20 minutes walking. Comfort and big room, simple breakfast, WiFi not really strong.

Located downtown, near to times square and Imbi Monorail Station, walking distance to Jln Alor with famous local food and other shopping mall, just a bit far from Pavillion Mall, about 15 minutes walking. Comfort and clean room, just the WiFi not really strong.

I was disappointed of my this trip stayed in the family room. The whole of the bed was unchanged , can found hair all over the bedsheet. I have made a report and I just hope it won't be happened in future.

very convenience for shopping, no other activity beside shopping. the breakfast is really disappointing. we stay in non smoking floor but too bad, the staff performing the cleaning is smoking.

Nice hotel, clean and with necessary amenities. Location is good as Berjaya Times Square is nearby for shopping, entertainment and food.

overall a good stay.

The staff is very friendly and helpful. A good hotel to stay