Metro Hotel Bukit Bintang
Metro Hotel Bukit Bintang
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9.6
Exceptional

"The hotel is also clean, and comfortable."

Ajeng

|

May 2, 2018

 Metro Hotel Bukit Bintang

  • Room size: 20 m²/215 ft²
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Lobby Metro Hotel Bukit Bintang
Lobby
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Bathroom Metro Hotel Bukit Bintang
Bathroom
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Bathroom Metro Hotel Bukit Bintang
Bathroom
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See map Metro Hotel Bukit Bintang
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Excellent
Location
8.6
See all 6 photos Metro Hotel Bukit Bintang
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What guests are saying:
Good, wil come again
LEE from Malaysia
Group
All are good about this hotel. Big room, comfort bed and near to the mall and LRT station.
Mazlina from Malaysia
Family with teens
Good location,friendly staff, next to lrt and mall
Mun from Singapore
Couple
Very good lcation. Close to entertainment area, food, bars and drink. Esp easy to access to public transportation.
Mao from Cambodia
Solo traveler
great stay nice location good money
SAKINAH from Singapore
Group
staff are friendly and will attend to you as soon as possible...thank you for your service!
SAKINAH from Singapore
Group
Letaknya strategis...Enak..Nyaman
Melisa from Indonesia
Family with teens
metro hotel has been 1 of my fav hotel to stay..the cleaniness... the location are soo good to go anywheree..
SAKINAH from Singapore
Group
several time stayed in this hotel
THANH from Vietnam
Business traveler
The room is spacious and very clean,and it is near many shopping centres and eateries which is very convenient.
Dave from Singapore
Solo traveler

Metro Hotel Bukit Bintang

Excellent location
- Inside city center
- What's nearby?
Very good
From 3577 reviewsSee what guests said
7.7
/
10
Excellent room comfort and quality
8.0
Recommended by 85% of guests
Value for money7.9
Distance to city center1 km
Location rating8.6
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.9 km
  • 150 meters to public transportation

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.0
Very good
Room comfort & quality
This property is in high demand!Booked 66 times this week | 8 travelers are looking at this property right now
Deluxe
Deluxe
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds or 1 double b...
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Family Room
Family Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 king beds
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Family Triple
Family Triple
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 single bed and 1 king bed
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Executive Deluxe
Executive Deluxe
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Superior Twin No Window
Superior Twin No Window
...
  • Room size: 22 m²/237 ft²
  • No Windows view
  • 2 single beds
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Superior Queen
Superior Queen
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
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Triple Room
Triple Room
...
  • Room size: 30 m²/323 ft²
  • 1 single bed and 1 double b...
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Double Superior
Double Superior
...
  • Room size: 20 m²/215 ft²
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Superior With Breakfast
Superior With Breakfast
...
  • Shower
  • Shared bathroom
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Family Quad with Breakfast
Family Quad with Breakfast
...
  • Shower
  • Shared bathroom
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Have a question for Metro Hotel Bukit Bintang?

What people love about the property

  • 10.0
    Exceptional

    "The room was spacious and clean."

    Fatin

    |

    November 6, 2017

  • 9.2
    Exceptional

    "Great location"

    YEE S.

    |

    January 31, 2018

  • 10.0
    Exceptional

    "Comfortable and good location"

    Sianty

    |

    July 11, 2017

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More about Metro Hotel Bukit Bintang

More about Metro Hotel Bukit Bintang

9.2
Exceptional

"Very good location Good view very close Imbi station 3 min w..."

Arunothai

|

January 22, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Krispy Kreme Doughnuts
60 m American, Cafe
Johnny Rockets Malaysia
150 m American, Diner, Fast food
Pigs & Wolf
160 m American, Asian
Asian cuisine
Asian cuisine
Mawar Merah Seafood and Steamboat
40 m Asian, Malaysian
Ah Koong Restaurant
120 m Asian, Chinese, Malaysian
Restaurant Arrasiq.
140 m Asian, Malaysian
Chinese cuisine
Chinese cuisine
Dynasty Dragon Seafood Restaurant
160 m Chinese, Seafood
Mandarin Palace
230 m Chinese
Restoran Venny
270 m Chinese

What they offer

10.0
Exceptional

"Decent price and nice breakfast."

Siti B.

|

April 29, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (3577)Booking.com Reviews (1127)
7.7
/
10
Cleanliness7.7
Facilities6.9
Location8.6
Room comfort and quality8.0
Service7.4
Value for money7.9
Provided by verified guests of Agoda
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All guests (3577)
All room types
Showing 2774 verified guest comments
12345
8.0
Excellent
szehuey from Malaysia
Group
Deluxe
Stayed 2 nights in May 2018
convenient, easy to take public transport ”
near to monorail station is convenient
Reviewed December 12, 2018
10.0
Exceptional
Tan from Singapore
Business traveler
Superior Room
Stayed 1 night in November 2018
Clean Room, Transport Convenience, Big Shopping Mall surrounding”
Clean room, LRT just next to the hotel, friendly staffs, eatery nearby.
Reviewed December 11, 2018
5.6
szehuey from Malaysia
Solo traveler
Superior Twin No Window
Stayed 1 night in June 2018
convenient”
near to monorail, convenient
Reviewed December 12, 2018
6.0
JACKIE from Philippines
Couple
Superior Queen
Stayed 1 night in December 2018
Front desk clerk very unaccomodating”
We tried to talk to lady front desk w/long wavy hair about putting us lower floor.but thats the only available room is 11th floor,and the room she gave us was dirty w/dust on tables and shelf. Hair strands on carpet and bathroom.and the AC is not working, i called front desk. They say wait for 15minutes but still no AC. They tranfer us to another room the utility guy told us to go down so we change to another room on lower floor but they gave us 11th floor room again. They should not have let us go down to ground floor just to come back again to 11th floor just to give us the keys. Someone could have come, it was such a big hassle on our part bringing all our belongings. That woman has such a bad attitude. And my husbands phone cannot connect to their wifi it was so bad.
Reviewed December 06, 2018
7.6
Very good
Jamila from South Africa
Couple
Deluxe
Stayed 4 nights in December 2018
Great location”
This hotel has a superb location. The hotel is situated a few minutes walk from the Imbi train station and right opposite the Yatlow Plaza and Berjaya Time Square. The hotel room carpets need a deep clean and the corners in the bathroom are stained... but other than that, the bed sheets are clean, windows are clean and service is good. I suggest living in the deluxxe rooms for a more spacious room. A room with a good view is room 807 or 806.
Reviewed December 11, 2018
7.6
Very good
Chon from Malaysia
Family with teens
Family Room
Stayed 4 nights in December 2018
Very good”
Pros - Near monorail and shopping center. Cons - The carpet was stained and looks dirty
Reviewed December 11, 2018
7.6
Very good
Chon from Malaysia
Family with teens
Deluxe
Stayed 4 nights in December 2018
Very good”
This was my second time staying here due to convenient, near to monorail and shopping center. Breakfast was OK however only Cons was the carpet stained and rubbish under the bed.
Reviewed December 11, 2018
8.0
Excellent
cherry from Philippines
Couple
Superior Room
Stayed 2 nights in November 2018
convenient and near train station”
conveniently located near berjaya times square which is one of the drop off point for buses from singapore v.v. we arrived midnight and checked in worry free. staffs are nice and helpful. we checked in less than 5mins. breakfast is included in our booking which is nice enough to get you going for the day. near train station which links to big shopping malls and torist spots. room are big and comfortable.
Reviewed November 11, 2018
8.0
Excellent
Leo from Indonesia
Group
Superior Room
Stayed 3 nights in November 2018
Pros and cons”
Pros: located near monorail, there is fatima (north indian restaurant 24/7), starbucks, and minimart nearby, hot water, toilet bidet, strong water pressure, tea/coffee maker,aircon is cold Cons: breakfast is boring and so so, wifi is on and off, receptionist/check in staffs not friendly (seriously they need to smile more), bed is seriously short 😂 i am 170cm and my feet already reach the end of the bed so sometimes my foot hanging outside the bed during sleep, i specifically ask the 2 rooms i booked to be on the same floor... it didn’t happen, the 1 room i booked should be triple room instead the hotel gave me double bed with extra bed laying on the floor (matrass only)... not nice.
Reviewed November 08, 2018
8.8
Excellent
Yusop from Singapore
Solo traveler
Deluxe
Stayed 3 nights in September 2018
Great location + value for money”
Located directly opposite Berjaya Times Square and Imbi LRT station. Easy access to food and drinks nearby, shopping, night life. About 10-15 mins walk to Pavilion shopping. Room is a decent size and well kept. Friendly and helpful staff. Breakfast can be improved. Overall...a great place to stay.
Reviewed September 17, 2018
Dear Sir/Madam, Greetings from Metro Hotel Bukit Bintang!! Thank you for your kind review. I appreciate your feedback about our hotel and am delighted to read that you enjoyed your stay at Metro Hotel Bukit Bintang. I have taken note of your comments and I am pleased to inform you that we will be embarking on improving the service standard, facilities and refurbishing the hotel to provide the best experience to all our guests. We sincerely appreciate your kind review and look forward to welcoming you back to Metro Hotel Bukit Bintang in the near future. Yours Sincerely, N Surendran Hotel Manager
Responded October 31, 2018
Metro Hotel Bukit Bintang
6.0
Abu
Couple
Executive Deluxe
Stayed 3 nights in December 2018
Best Location Hotel at Bukit Bintang”
The Hotel is just located at the side of Imbi mono rail station & very close to the most reknowned shopping destination of KL like Pavilion, Time Square, Electronic Market Low yat Plaza & Sungeiwang. So communication is very easy from here and safe hotel. it is just in main road. Afffordable rent with good break fast. Room is specious enough to stay comforteble. Wash room is also very standard. During my 3 night stay I did not get wifi connection of continious 2 days as it is very much required for foreign guests even found no courage to make it functional. No room making or cleaning service after 6:00pm. I have stayed on room no 1001, The length of the bed was 5.5ft max where me 5ft.10inch & my wife is 5ft.6inch. It was most disappointing. No tooth paste or briush available in bath room.
Reviewed December 08, 2018
7.6
Very good
Chon from Malaysia
Family with teens
Deluxe
Stayed 3 nights in June 2018
Very good”
Good location, walking distance from Monorail station and near to Jalan Alor whereby a lot of restaurants that serving local foods. Room was clean but carpet stained. We booked 3 rooms but only 1 room the air con was Okay and 2 rooms were not working properly.
Reviewed November 25, 2018
7.6
Very good
Suhailah from Singapore
Family with young children
Family Triple
Stayed 2 nights in November 2018
Great location ”
The location is great for those travellers who are travelling alone or with your peers and not driving. As i was there with my young children and we were driving, it was a bit difficult for us. The carpark is at the available space at the entrance but the good thing is that it is complimentary. And the room was huge we love the layout of the room but the toilet flooring was super slippery and when you have young kids you always need to be on alert when they are showering. However, the place is great near to the heart of Bukit Bintang. But if u r driving, the area always jam. Overall, I do like staying here in the hotel due to the size of the room.
Reviewed November 15, 2018
8.0
Excellent
Liew from Malaysia
Solo traveler
Superior Queen
Stayed 1 night in November 2018
Location”
Good Location
Reviewed December 06, 2018
10.0
Exceptional
Noor from Malaysia
Couple
Deluxe
Stayed 4 nights in November 2018
best hotel in kl”
We're repeat guests
Reviewed December 03, 2018
5.6
Rohn
Family with young children
Family Triple
Stayed 2 nights in December 2018
Overall ok”
Hotel location was excellent. Centre of the city. Opposite Times Square, walking distance to Bukit Bintang,Jln Alor.But the wi fi sucks during my stay for 2 nights. Complaint to front office but the receptionist told me wi fi down for some time.Breakfast was below average. Should improve the spread.Housekeeping service was slow .The maid came to clean my room at 5.45pm due to full house & shortage of staff.
Reviewed December 03, 2018
9.6
Exceptional
FARIDAH from Malaysia
Family with teens
Family Triple
Stayed 1 night in November 2018
EXCELLENT”
EXCELLENT
Reviewed November 29, 2018
7.2
Very good
Muhd from Brunei Darussalam
Family with young children
Family Room
Stayed 2 nights in December 2018
Very good”
Unfortunate for us coz we were given room which has electrical problem (several times 'black out')
Reviewed December 11, 2018
6.4
Good
Ngaw from Malaysia
Business traveler
Superior Twin No Window
Stayed 3 nights in November 2018
Overall satisfy ”
Nothing to say on pro. Con is house keeping. Hotel management should alert their house keeping department which room was not properly clean during the last night. Asking for face towel and been told that face towel not enough.
Reviewed November 10, 2018
7.6
Very good
Tony from Malaysia
Business traveler
Superior Queen
Stayed 1 night in October 2018
Location and comfort room”
Located nearby Imbi Monorail Station, walking distance to all shopping mall at Bukit Bintang, to Pavilliong is about 15 to 20 minutes walking. Comfort and big room, simple breakfast, WiFi not really strong.
Reviewed October 30, 2018
Dear Sir/Madam, Greetings from Metro Hotel Bukit Bintang!! Thank you for your kind review. I appreciate your feedback about our hotel and am delighted to read that you enjoyed your stay at Metro Hotel Bukit Bintang. I have taken note of your comments and I am pleased to inform you that we will be embarking on improving the service standard, facilities and refurbishing the hotel to provide the best experience to all our guests. We sincerely appreciate your kind review and look forward to welcoming you back to Metro Hotel Bukit Bintang in the near future. Yours Sincerely, N Surendran Hotel Manager
Responded October 31, 2018
Metro Hotel Bukit Bintang
12345
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  • Excellent location
  • Pavilion Kuala Lumpur
  • Imbi Monorail Station is within 0.15 km