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7.8
Very good
7,256 reviews
7,256 reviews
"Hotel location is very convenient since its located right in the heart of KL Sentral, staff is very friendly and helpful, room is clean and tidy."
"The stay was quite comfortable with large spacious clean rooms."
"Lovely hotel and everything just nearby the hotel such as surau Brickfield and Mamak restaurant."
"Room are big for 2 kingbeds room."
"Room is spacious and clean."
8.7
Excellent
Location rating score
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Metro Hotel @ KL Sentral
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Kuala Lumpur Sentral part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. This 3-star property features restaurant to make your stay more indulgent and memorable.
At least 89% of on-site staff have received all necessary vaccination shots for COVID-19.
Airport transfer
Free Wi-Fi in all rooms!
Luggage storage
Cash withdrawal
Car park [on-site]
Coffee shop
Bar
13 travelers have booked today.
Value for money | 8.1 |
Distance to city center | 5.4 km |
Location rating | 8.7 |
Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
Distance to airport | 15.1 km |
What time is check-in and check-out at Metro Hotel @ KL Sentral?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Metro Hotel @ KL Sentral?
Metro Hotel @ KL Sentral is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Metro Hotel @ KL Sentral has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge.
Is breakfast offered at Metro Hotel @ KL Sentral?
Wake up to a great continental breakfast at Metro Hotel @ KL Sentral. Adults can enjoy breakfast offered with an additional charge of 18 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Metro Hotel @ KL Sentral?
To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.
What is the smoking policy at Metro Hotel @ KL Sentral?
Metro Hotel @ KL Sentral does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest train, metro, or bus station to Metro Hotel @ KL Sentral?
KL Sentral Monorail Station is the closest train, metro, or bus station, about 110 m away from Metro Hotel @ KL Sentral.
What restaurants are nearby Metro Hotel @ KL Sentral?
Metro Hotel @ KL Sentral is located in Kuala Lumpur Sentral, famous for good restaurants such as Chat Masala, Contango and ABC Bistro Cafe.
What popular shopping places are close to Metro Hotel @ KL Sentral?
Located in the Kuala Lumpur Sentral area, Metro Hotel @ KL Sentral is close to great shopping choices like Nu Sentral Mall, Wei-Ling Gallery and Pelita Hati Gallery of Art.
What are popular attractions near Metro Hotel @ KL Sentral?
Guests at Metro Hotel @ KL Sentral can easily visit KL Bird Park, Islamic Arts Museum Malaysia and National Mosque (Masjid Negara) located in the Kuala Lumpur Sentral area.
9.2
"Hotel location is very convenient since its located right in the heart of KL Sentral, staff is very friendly and helpful, room is clean and tidy."
CYNTHIA
|
March 25, 2023
7.6
"The stay was quite comfortable with large spacious clean rooms."
Rushdi
|
March 22, 2023
8
"Lovely hotel and everything just nearby the hotel such as surau Brickfield and Mamak restaurant."
Muhamad
|
March 30, 2023
Metro Hotel @ KL Sentral
Metro Hotel @ KL Sentral is a distinct addition to Kuala Lumpur and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Access is everything, and you'll get the most of while staying only 6.5 km from Terminal Bersepadu Selatan and its easy transportation options.
At Metro Hotel @ KL Sentral, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Metro Hotel @ KL Sentral.
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Metro Hotel @ KL Sentral are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Metro Hotel @ KL Sentral. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Metro Hotel @ KL Sentral including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Around the property
Be sure to visit some of the city's popular sights during your stay in Kuala Lumpur. Be sure to visit Menara Kuala Lumpur located 2.7 km away, an item on every checklist of those who travel to Kuala Lumpur.
Reasons to stay here
Find rooms here that are cheaper than 96% of all other options in the city.
Compared to the city's accommodation options, this hotel scored higher than 97% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 98% of other accommodations in Kuala Lumpur.
7.1
Housekeeping
294 mentions
Internet
83 mentions
Breakfast
82 mentions
Food & Dining
44 mentions
8.7
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
3rd time staying here is still the best hotel.”
Had to book a twin bed room because it was the only room available with a spacious room to perform prayer. Don't pick a standard room because it has a small space then you end up praying on the bed. Sadly there is no fridge there. I got a fridge in a twin room for my 1st time staying here but not this time so it broke my heart. Anyway my stay here this time is very comfortable except for the noisy sound of someone with his stupid bike. Hope it blew up someday. At 3 in the morning, this person is a moron with no common sense repaired his bike or something idk. Ruin my sleep. The hotel is very strategic with mamak beside it. But the mamak is expensive and the food not worth it. There is far behind the hotel a 24hrs mamak. I tried its maggie goreng & fresh orange. Totally superb and the service robot is cool too. Recommended this hotel and that mamak too!
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Very good service. Staff is very friendly and location is very strategic. ”
The hotel service is very good. I ask for iron and on the spot their staff send it to my room. Very recommended to others who want to use public transport because it is near to popular place in KL. Besides, there is 24 hours mamak restaurant near hotel so that easier to eat at anytime. Furthermore, the room service is very good, they keep the room clean and clear while I am going out with my family.
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Dear Sir/Madam, Thank you for your review and for choosing Metro Hotel KL Sentral. We very much appreciate your positive review following your stay with us. It is always a pleasure to receive good comments from our guests. We will definitely share your compliments with the team here for which we are sure they will appreciate very much. Thank you again for sharing your experience and we are always pleased to be your second home when you are in the area. Thank you, Yours Sincerely, Asst. Hotel Manager
Best hotel in town !”
This hotel should be 4 star hotel! All is good and toilet is clean and new. Quality mattress Is great...they R also provide breakfast. I will recommend this hotel for Great 2 king size bed and large room Even they have refrigerator ,hair dryer In the room toilets is clean nice and modern.they have Tv flat screen with great movie that i don’t feel I’m in 3 star hotel😉
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The Cheapest with The Best Everything ”
I love to stay at this hotel. Almost every month im staying here. Very good price, comfortable bed. Can request clean your room every day but i usually asked them 2 days once.. Friendly staff and very easy check in check out. If your room is ready, you can early check in. Usually this happens when not in peak season and weekdays.
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Best budget hotel ever that I stay in KL Sentral ”
The staff is very excellent manner and friendly service. Room is clean and I’m satisfied that they have safebox for me to put my mac that I newly bought as most of the budget hotel does not have this at all. Just you might need to be patience with the noise from corridor. overall is good:)
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Dear Sir/Madam, Thank you for your review and for choosing Metro Hotel KL Sentral. We very much appreciate your positive review following your stay with us. It is always a pleasure to receive good comments from our guests. We will definitely share your compliments with the team here for which we are sure they will appreciate very much. Thank you again for sharing your experience and we are always pleased to be your second home when you are in the area. Thank you, Yours Sincerely, Asst. Hotel Manager
Great Hotel”
Pros: Good location near to public transport, restaurants and nu sentral mall; spacious and clean toilets and room. Staff very helpful. My room AC was not working. They fixed it soon. Elevator facilities and polite housekeeping staff. Con: nothing as such. They don't provide coffee in the room. Though this was not an issue for me. This is just for the information of the travelers.
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Exceptional”
There was some confusion with my check in time even though I called to confirm beforehand, and I end up having to pay more than expected which was disappointing, however the young male staff in working in the early morning was very friendly and helpful. Hotel is a short walking distance to public transport and mall, however due to the lockdown many stores were not open so food choices were limited. Room size is just nice for one and the cleanliness is perfect.
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Exceptional”
I booked for a family room and what I got was a spacious clean room with dining table, 2 doors refrigerator, a microwave, cutlery, sofa, 1 king size bed and 1 queen size bed. What else do I expect? Location is good, near KL Sentral, surrounding by restaurants, mini market and Laundry Hub. Very recommended.
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Dear Sir/Madam, Thank you for your review and for choosing Metro Hotel KL Sentral. We very much appreciate your positive review following your stay with us. It is always a pleasure to receive good comments from our guests. We will definitely share your compliments with the team here for which we are sure they will appreciate very much. Thank you again for sharing your experience and we are always pleased to be your second home when you are in the area. Thank you, Yours Sincerely, Asst. Hotel Manager
The best hotel along jln thambipillay”
i stay alot hotel along this road, n no doubt metro hotel is the best regarding the price, room n location. staff are very helpful n room is very cleannnnn....
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This is the best!”
This hotel is Amazing..the room is spacious the toilet is clean and new,staff well trained and helpful. Mattress slumberland are good . Aircond cool and fresh.
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Great location!”
Walking distance to KL Sentral, CIMB Bank, petrol station and many eateries nearby. The price is cheap for the room provided. It is clean, comfy, friendly services.
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Dear Sir/Madam, Thank you for your review and for choosing Metro Hotel KL Sentral. We are disappointed to hear of the unpleasant experience you encountered on your recent stay. While the hotel enjoys an excellent reputation for its services, we regret to note that your recent stay experience was not up to the expectation. The unpleasant experience you encountered recently is certainly not acceptable. Please be assured that the hotel is constantly working on maintaining and improving the quality of our service and standards through valuable comments from guests like your good self. Please be assured that we will address the service issues and ensure that our staffs are trained consistently to ensure a similar occurrence does not happen again. We do hope that this incident will not deter you from visiting us again. We thank you for your feedback and hope to be of service to you again. Thank you, Yours Sincerely, Norhazlin Zaharuddin Reservation Officer
really recomended”
we stayed there for a few days with our children...the hotel lacotion is very strategic as it is near to kl sentral and NU Sentral Mall, just a few minutes walking...very near to the hotel also have good restaurant...the room was clean...toilet also clean...got mini fridge also...the reception staff also very nice and welcome us well...we also want to thank one of their staff...not sure what is his potition...he wear green colour uniform...he willing to help us to carry our luggage to the hotel counter from the outside...that day was rainy day...
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Dear Sir/Madam, Thank you for your review and for choosing Metro Hotel KL Sentral. We very much appreciate your positive review following your stay with us. It is always a pleasure to receive good comments from our guests. We will definitely share your compliments with the team here for which we are sure they will appreciate very much. Thank you again for sharing your experience and we are always pleased to be your second home when you are in the area. Thank you, Yours Sincerely, Asst. Hotel Manager
Recommended”
The hotel is very near to KL Sentral or Mall Nu Sentral (walking distance). Since the hotel is near to the mall, my friends and I could watch midnight movie safely. And since the hotel is very near to kl sentral, I didnt need to worry how to take bus to klia2 n also i have much time to strolling around before my flight.
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Superb Value !!”
Perfect location , food, transportation hub at your doorstep. Room was really clean, at least Cinemax on the telly. Staff was very efficient and helpful.
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its good hotel”
cheap, clean, strategic location and i love it so much.. i used to check in to budget hotel alote and this is among my fav now..
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Very goodddd”
OMG I got such a reasonable price with all the good location, walking distance to NU Sentral shopping mall and KL Sentral, which we can take MRT to go KLCC, China Town, Bukit Bintang... Staffs are very nice and the room is clean! But the thing is I booked a twin room with window but unfortunately, it doesn't have a refrigerator, which was the reason why I choose this hotel. Hopefully they will have refrigerator in all room
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Dear Sir/Madam, Thank you for your review and for choosing Metro Hotel KL Sentral. We very much appreciate your positive review following your stay with us. It is always a pleasure to receive good comments from our guests. We will definitely share your compliments with the team here for which we are sure they will appreciate very much. Thank you again for sharing your experience and we are always pleased to be your second home when you are in the area. Thank you, Yours Sincerely, Asst. Hotel Manager
Exceptional”
Good value for money.. nice place.. very clean and housekeeping peoples are so kind.. happy to stay there..
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Good Location”
This is my second time stay here. previously I stay at Family Room . This time I got Standard Room without window . The room is spacious and have all the facility needed (Dryer, Hot Water, Kettle, fridge ). And I got good deal from Agoda. Unfortunately the lift is under maintenance and there was pregnant woman and elderly in my group so it's less convenient to use stair since they gave us 4th floor room. But the staffs are nice arranging room on the second floor so it's more approachable by stairs . After all we really enjoy our stay ...there are many various food stall near hotel and convenient store around. I will definetely stay at this hotel again.
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Good location”
just perfect, comfort and clean, The staff very friendly. Sure will stay this hotel for my next trip.
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Good Hotel”
Friendly Staff & daily House Keeping. One point to included. Hotel does not have any Map of the surrounding with the distance from the Hotel to Attractive places. At least City Map of KL Sentral should be there.
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Dear Sir/Madam, Thank you for your review and for choosing Metro Hotel KL Sentral. I have taken note of your comments and I am pleased to inform you that we will be embarking on improving the service standard, facilities and refurbishing the hotel to provide the best experience to all our guests.We sincerely appreciate your kind review and look forward to welcoming you back at Metro Hotel KL Sentral. Thank you, Yours Sincerely, Assistant Hotel Manager