Metro Hotel @ KL Sentral
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7.7
Very good
0.2% this month
/10
(4863 reviews)See what guests said
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8.6
Excellent
Location rating score
Excellent location - 1.05 kilometers from city center
Popular neighborhood
  • Thean Hou Temple1.26 km
  • Sri Maha Mariamman Temple1.41 km
  • Petaling Street1.62 km
  • Mid Valley Mega Mall2.07 km
  • Pavilion Kuala Lumpur3.22 km
  • Aquaria KLCC3.5 km
  • Kuala Lumpur City Centre (KLCC)3.67 km
  • Suria KLCC3.73 km
  • Petronas Twin Towers3.76 km
  • Batu Caves12.16 km
  • 2-star Hotel
    Free Wi-Fi

    Metro Hotel @ KL Sentral

    No. 3, Jalan Thambypillai, Brickfields, KL Sentral, Kuala Lumpur, Malaysia, 50470 - See map

    Don't miss out!

    10 travelers have booked today.

    "I booked for a family room and what I got was a spacious clean room with dining table, 2 doors refrigerator, a microwave, cutlery, sofa, 1 king size b..."
    Jenni - January 3, 2019
    Exceptional reputation
    Recommended by 84% of guests
    Very good cleanliness
    7.7 rating for cleanliness
    Very good comfort
    7.7 room quality and comfort
    Very good service
    7.6 rating for service
    • 140 meters to public transportation

    • Located in heart of Kuala Lumpur

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Cheaper than 98% of all properties in Kuala Lumpur in the last 24 hoursCompared to 16,835 Kuala Lumpur properties at Agoda for various dates
    Value for money8.0
    Distance to city center5.4 km
    Location rating8.6
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport15.0 km

    Rooms available at Metro Hotel @ KL Sentral

    7.7
    Very good
    Room comfort & quality
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 10 m²/108 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Family Triple
    Family Triple
    ...
    • Room size: 13 m²/140 ft²
    • City view
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Family Quad
    Family Quad
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 king beds
    Enter dates to see prices
    Standard Queen Without Window
    Standard Queen Without Window
    ...
    • Room size: 10 m²/108 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Superior Queen
    Superior Queen
    ...
    • Room size: 10 m²/108 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Studio Standard
    Studio Standard
    ...
    • Room size: 10 m²/108 ft²
    Enter dates to see prices
    Standard Twin without Window
    Standard Twin without Window
    ...
    • No Windows view
    • Shower
    • 2 single beds
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Non-smoking
    • Shower
    • 2 single beds
    Enter dates to see prices
    TRIPLE STANDARD - ROOM ONLY
    TRIPLE STANDARD - ROOM ONLY
    ...
    • Shower
    Enter dates to see prices
    QUADRUPLE STANDARD - ROOM ONLY
    QUADRUPLE STANDARD - ROOM ONLY
    ...
    • Shower
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Metro Hotel @ KL Sentral?

    Check-in at Metro Hotel @ KL Sentral starts from 02:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Metro Hotel @ KL Sentral to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

    How do I get to Metro Hotel @ KL Sentral?

    If you would like to drive to Metro Hotel @ KL Sentral, a car park is available nearby. You can travel around in Kuala Lumpur easily with taxi service provided by the property. If you prefer to drive, car hire is also available through the property; please inquire during check-in.

    Is breakfast offered at Metro Hotel @ KL Sentral?

    Breakfast is offered at Metro Hotel @ KL Sentral. Metro Hotel @ KL Sentral serves continental breakfast. There is an additional charge of 18 MYR for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

    What is the smoking policy at Metro Hotel @ KL Sentral?

    Designated smoking areas are provided at Metro Hotel @ KL Sentral for guests who smoke. There are both smoking and non-smoking floors available at Metro Hotel @ KL Sentral. Simply indicate your preference when booking on Agoda, and Metro Hotel @ KL Sentral will place you on the requested floor type.

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    What people love about Metro Hotel @ KL Sentral

    • 9.6
      Exceptional
      Location

      "Location ok, hotel service ok, cleanness ok."

      Rudy

      |

      January 14, 2019

    • 9.6
      Exceptional
      Staff 

      "Staffs are very nice and the room is clean!"

      Ngô

      |

      January 5, 2019

    • 8.0
      Very good
      Staff 

      "Nice hotel, nice service from hotel staff"

      Dewi

      |

      December 25, 2018

    Property ranking|Compared to 16,835 Kuala Lumpur properties
    See all rankings
    Room comfort score
    7.7/10
    Review score - United States
    8.0/10
    Location score
    8.6/10
    Cheapest price score
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

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    More about Metro Hotel @ KL Sentral

    More about Metro Hotel @ KL Sentral

    10.0
    Exceptional

    "Nice stay very near from every thing food transportation."

    haytham

    |

    December 24, 2018

    Description

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    Most talked about facilities

    Housekeeping
    297 mentions
    Internet
    83 mentions
    Breakfast
    82 mentions
    Food & Dining
    44 mentions

    What they offer

    8.0
    Very good
    Staff 

    "The staffs are very nice & friendly and room is clean."

    Jo

    |

    October 29, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Asian
    Halal

    Nearby restaurants

    American cuisine
    American cuisine
    Kenny Rogers
    300 m American, Barbecue
    Prime Steak Restaurant
    430 m American, Contemporary, European
    Nutmeg
    1.0 km American, Cafe, Halal
    Asian cuisine
    Asian cuisine
    D'tau Heritage Food Village
    90 m Asian, Chinese, Malaysian
    Jassal Tandoori restaurant
    90 m Asian, Halal, Indian
    Hussain Cafe & Restaurant
    120 m Asian, Halal, Indian
    Chinese cuisine
    Chinese cuisine
    Loke Fatt Restaurant
    30 m Chinese
    OldTown White Cofee
    60 m Chinese
    Purple Cane Restaurant, Kuala Lumpur
    1.3 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Show less

    Reviews of Metro Hotel @ KL Sentral from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (4863)Booking.com Reviews (794)
    7.7
    /
    10
    Very good
    0.2% this month
    Cleanliness7.7
    Facilities6.9
    Location8.6
    Room comfort and quality7.7
    Service7.6
    Value for money8.0
    High score for Kuala Lumpur
    Rating
    9+ Exceptional (575)
    8-9 Excellent (643)
    7-8 Very Good (961)
    6-7 Good (422)
    <6 Below Expectation (540)
    Time of the year
    Mar - May (720)
    Jun - Aug (746)
    Sep - Nov (806)
    Dec - Feb (869)
    All guests (4863)
    All room types
    All languages

    Show reviews that mention 

    Showing 3141 verified guest comments
    12345
    8.8
    Excellent
    Qazi from Pakistan
    Solo traveler
    Superior Queen
    Stayed 3 nights in June 2019

    Excellent”

    Very good location and very near to NU Mall. The location is surrounded by many restaurants of various choices. One of the mart near by hotel is Speed 99 which offers very cheap prices for different groceries and etc.

    Reviewed July 04, 2019

    Dear Qazi, Greetings from Metro Hotel KL Sentral! Thank you for generous feedback with us about your stay. We are delighted to read that you had a great experience with us and we would be more than happy to extend the same quality service to you at any given opportunity. We truly appreciate your support . Regards, The Management

    Responded February 09, 2020
    Metro Hotel @ KL Sentral
    9.6
    Exceptional
    Mayourie from Indonesia
    Family with young children
    Family Triple
    Stayed 2 nights in June 2019

    Good Location”

    This is my second time stay here. previously I stay at Family Room . This time I got Standard Room without window . The room is spacious and have all the facility needed (Dryer, Hot Water, Kettle, fridge ). And I got good deal from Agoda. Unfortunately the lift is under maintenance and there was pregnant woman and elderly in my group so it's less convenient to use stair since they gave us 4th floor room. But the staffs are nice arranging room on the second floor so it's more approachable by stairs . After all we really enjoy our stay ...there are many various food stall near hotel and convenient store around. I will definetely stay at this hotel again.

    Reviewed July 01, 2019
    8.0
    Excellent
    Sui from Malaysia
    Solo traveler
    Standard Queen Without Window
    Stayed 1 night in June 2019

    Cheap and strategic ”

    During my visit , lift is upgrading so I need to climb 6 floor by foot. But the hotel provide portal to carry my luggage. Try request lower ground during this upgrading period or else you need climb 6 floor

    Reviewed June 27, 2019
    10.0
    Exceptional
    Kelvin from Malaysia
    Business traveler
    Standard Queen Without Window
    Stayed 3 nights in July 2019

    Basic Hotel Near Public transport”

    The location of this hotel is superb and close to local train station. Makes for easy traveling to and from airport and anywhere else with a train station

    Reviewed July 22, 2019
    8.8
    Excellent
    azmi from Malaysia
    Family with young children
    Family Quad
    Stayed 4 nights in March 2019

    Excellent”

    a very convenience and nice location...

    Reviewed July 22, 2019
    6.4
    Good
    Annah from Indonesia
    Family with young children
    Family Quad
    Stayed 3 nights in June 2019

    Good”

    For now Metro hotel is not a good hotel anymore. metro hotel have to fix the facilities in guests room.

    Reviewed July 24, 2019

    Dear Annah, Greetings from Metro Hotel KL Sentral! Thank you for taking the time to share your feedback with us. Your valuable comments will certainly help us improve. We sincerely apologies for the unsatisfactory experience in some during you stay and rest assured we will work on improvements for a better guest experience in future. We hope you will give us a chance to welcome you again. Regards, The Management

    Responded February 10, 2020
    Metro Hotel @ KL Sentral
    8.0
    Excellent
    Yang from Malaysia
    Family with teens
    Family Quad
    Stayed 3 nights in June 2019

    Clean and great location. But lift not working, what a shame! ”

    I love the family room. Everything was good except for unworking lift! We have to climb to six floor everything. What a shame! Since it is a scheduled plan to change the lift, the information should have let known by customers.

    Reviewed June 20, 2019
    8.0
    Excellent
    Jerome from France
    Solo traveler
    Standard Queen Without Window
    Stayed 1 night in August 2018

    Conveniently located and cheap”

    One of my top no-frills choices when I need to stay in the KL Sentral area. The rooms are usually spotlessly clean, the staff very efficient and the area is packed with cheap restaurants and convenience stores. And the Skytrain and the Airport Express trains are just three minutes away.

    Reviewed May 19, 2019

    Dear Sir/Madam, Thank you for your review and for choosing Metro Hotel KL Sentral. We very much appreciate your positive review following your stay with us. It is always a pleasure to receive good comments from our guests. We will definitely share your compliments with the team here for which we are sure they will appreciate very much. Thank you again for sharing your experience and we are always pleased to be your second home when you are in the area. Thank you, Yours Sincerely, Norhazlin Zaharuddin Reservation Officer

    Responded May 20, 2019
    Metro Hotel @ KL Sentral
    9.2
    Exceptional
    Jacqueline from Philippines
    Family with teens
    Standard Queen Without Window
    Stayed 3 nights in September 2018

    Value for Money, Great Location.”

    We stayed here twice (2017 and 2018). The staff are nice, and very helpful. Location is really great. You won't miss it. However, on both stay, we experienced issues like aircon not working. They were able to fix it though, so we don't mind. Also, rooms are clean.

    Reviewed May 07, 2019

    Dear Sir/Madam, Thank you for your review and for choosing Metro Hotel KL Sentral. We very much appreciate your positive review following your stay with us. It is always a pleasure to receive good comments from our guests. We will definitely share your compliments with the team here for which we are sure they will appreciate very much. Thank you again for sharing your experience and we are always pleased to be your second home when you are in the area. Thank you, Yours Sincerely, Norhazlin Zaharuddin

    Responded May 08, 2019
    Metro Hotel @ KL Sentral
    8.8
    Excellent
    Alvin from Malaysia
    Solo traveler
    Superior Queen
    Stayed 1 night in April 2019

    Pros and cons ”

    Pros: Good for value and location. Able to reach KL sentral, 5 minutes walk. Tons of restaurants below the hotel. Cons: Too noisy. As the restaurant below operate 24 hours, the volume of the tv was so loud that I am like watching it too! Can hear people shouting for orders too. Worst part was there were few individuals shouting and fighting. Can't sleep well thanks to them. The door knob for the toilet is spoiled too.

    Reviewed May 02, 2019

    Dear Sir/Madam, Thank you for your review and for choosing Metro Hotel KL Sentral. I have taken note of your comments and I am pleased to inform you that we will be embarking on improving the service standard, facilities and refurbishing the hotel to provide the best experience to all our guests. We sincerely appreciate your kind review and look forward to welcoming you back at Metro Hotel KL Sentral. Thank you, Yours Sincerely, Norhazlin Zaharuddin

    Responded May 08, 2019
    Metro Hotel @ KL Sentral
    10.0
    Exceptional
    dini
    Group
    Superior Queen
    Stayed 2 nights in July 2019

    Recommended”

    The hotel is very near to KL Sentral or Mall Nu Sentral (walking distance). Since the hotel is near to the mall, my friends and I could watch midnight movie safely. And since the hotel is very near to kl sentral, I didnt need to worry how to take bus to klia2 n also i have much time to strolling around before my flight.

    Reviewed July 08, 2019
    9.2
    Exceptional
    Menor from Malaysia
    Couple
    Standard Queen Without Window
    Stayed 1 night in July 2019

    Nice and worth the money”

    Such a strategic place where it was surrounded by few convenient stores. It is also very close to Kl Sentral which is suitable for travelers or people who are planning to take transportations because KL Sentral is the centre for people to take transport such as LRT, MRT, ETS, KTM, Bus and etc. They also have a friendly and helpful staff. Me and my wife lived there for only one night and nothing much happened. The only problem that we had encounter during the stay was the lif. Luckily we only got the 2nd floor. Overall me and my wife were satisfied with the stay. Probably going to stay there again.

    Reviewed July 07, 2019
    8.4
    Excellent
    NG from Malaysia
    Couple
    Standard Queen Without Window
    Stayed 2 nights in March 2019

    Good but small room”

    i was going with my friends and they booked the same type of room as me, however, i was getting a small room while my friend was getting a big room , i think there was a mistake. But was quite happy to stay there, the bed is so comfortable and i sleep very well

    Reviewed April 17, 2019

    Dear Sir/Madam, Thank you for your review and for choosing Metro Hotel KL Sentral. I have taken note of your comments and I am pleased to inform you that we will be embarking on improving the service standard, facilities and refurbishing the hotel to provide the best experience to all our guests. We sincerely appreciate your kind review and look forward to welcoming you back at Metro Hotel KL Sentral. Thank you, Yours Sincerely, Norhazlin Zaharuddin

    Responded April 29, 2019
    Metro Hotel @ KL Sentral
    9.2
    Exceptional
    Devi from Indonesia
    Group
    Standard Queen Without Window
    Stayed 1 night in April 2019

    STAFF are EXCEPTIONAL!!!”

    Affordable price, good location (only 10 mins walk to KL Sentral), downtown area, but room just so so.. My friend left his credit card inside the room when check out and we already in the airport. Luckily staff hotel is honest enough and call me as I am the group leader to tell about this, and they were so helpful and quick response..

    Reviewed April 08, 2019

    Dear Sir/Madam, Thank you for your review and for choosing Metro Hotel KL Sentral. We very much appreciate your positive review following your stay with us. It is always a pleasure to receive good comments from our guests. We will definitely share your compliments with the team here for which we are sure they will appreciate very much. Thank you again for sharing your experience and we are always pleased to be your second home when you are in the area. Thank you, Yours Sincerely, Asst. Hotel Manager

    Responded April 10, 2019
    Metro Hotel @ KL Sentral
    8.8
    Excellent
    Ho from Malaysia
    Group
    Superior Queen
    Stayed 2 nights in March 2019

    Excellent”

    Had a bad experience during this trip Was assigned to a room which the window was facing towards the corridor, and it was super noisy when group of people walked by The air con was not functioning well, it will switch off by itself after few hours. =(

    Reviewed April 02, 2019

    Dear Sir/Madam, Thank you for your review and for choosing Metro Hotel KL Sentral. I have taken note of your comments and I am pleased to inform you that we will be embarking on improving the service standard, facilities and refurbishing the hotel to provide the best experience to all our guests.We sincerely appreciate your kind review and look forward to welcoming you back at Metro Hotel KL Sentral. Thank you, Yours Sincerely, Assistant Hotel Manager

    Responded April 10, 2019
    Metro Hotel @ KL Sentral
    7.2
    Very good
    Khor from Malaysia
    Couple
    Standard Queen Without Window
    Stayed 3 nights in July 2019

    Staffs are cooperative!”

    I booked the hotel for my boyfriend's birthday celebration. Since I wanted to surprise him so I had to book one day earlier to decorate the room and the next day he should not know that I have already checked in. The receptionist is really perfect in acting together with me which made my surprise a successful one as she acted like I really just checked in! Good Job!

    Reviewed July 17, 2019
    9.6
    Exceptional
    Wong from Malaysia
    Couple
    Deluxe Room
    Stayed 1 night in July 2019

    Good location ”

    Feel comfortable with this hotel. Love it. Will stay again.

    Reviewed July 20, 2019
    5.2
    Cyntia from Indonesia
    Family with teens
    Family Triple
    Stayed 1 night in July 2019

    TOO BAD. They gave us the small room (for 3 person), no refrigerator, bad wifi”

    Many times I got the big room for 3 person, BUT NOT THIS TIME, They gave us the small room (for 3 person), no refrigerator, bad wifi

    Reviewed July 17, 2019
    6.4
    Good
    MARCEL from Malaysia
    Solo traveler
    Standard Queen Without Window
    Stayed 1 night in November 2018

    Good”

    Nothing much to say, location is great . walking distance to shopping mall and many eating places nearby. grab is easy to get and waiting area is easy and safe .

    Reviewed July 12, 2019
    9.2
    Exceptional
    Jacqueline from Philippines
    Group
    Family Triple
    Stayed 2 nights in September 2018

    Value for Money”

    This is our go-to hotel whenever we visit KL. Near KL Sentral. Nice place to stay but don't expect too much. Staffs are nice and friendly.

    Reviewed July 09, 2019

    Dear Jacquline, Greetings from Metro Hotel KL Sentral! Thank you for generous feedback with us about your stay. We are delighted to read that you had a great experience with us and we would be more than happy to extend the same quality service to you at any given opportunity. We truly appreciate your support . Regards, The Management

    Responded February 09, 2020
    Metro Hotel @ KL Sentral
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    Metro Hotel @ KL Sentral
    |Very good 7.7
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    • Excellent location
    • Thean Hou Temple
    • KL Sentral Monorail Station is within 0.13 km