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Metro Hotel
Deluxe  - Guestroom, Metro Hotel in Surabaya
Lobby, Metro Hotel in Surabaya
Interior view, Metro Hotel in Surabaya
Interior view, Metro Hotel in Surabaya
Bathroom, Metro Hotel in Surabaya
Interior view, Metro Hotel in Surabaya

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7.3

Very good

47 reviews

47 reviews

See map
See map

8.0

Excellent

Location rating score

Excellent location - 40 meters from city center
Popular landmarks
Tunjungan Plaza
1.2 km
Monkasel (Submarine Monument)
2.1 km
Tugu Pahlawan
2.3 km
Bungkul Park
3.1 km
Suramadu National Bridge
3.2 km
Closest landmarks
Puskesmas Sawahan
270 m
Pasar Kedung Klinter
440 m
Pasar Krempyeng Ghanonk
510 m
Klinik Hewan K and P Clinic
510 m
Laboratorium Klinik Utama Kedungdoro - Kedungsari
590 m

Metro Hotel

Jl. Kedung Sari No. 109, Surabaya Center, Surabaya, Indonesia, 60263 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. As an added bonus, massage is provided on-site to conveniently serve your needs.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Room service [24-hour]

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Room service [24-hour]

Coffee shop

Laundry service

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money7.5
Location rating8.0
Nearest airportJuanda International Airport (SUB)
Distance to airport14.1 km

Rooms available at Metro Hotel

Suite
...
  • Room size: 42 m²/452 ft²
  • Smoking allowed
  • 2 single beds and 1 king be...
Enter dates to see prices
Superior
...
  • Room size: 20 m²/215 ft²
  • Smoking allowed
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Twin
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Triple
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed and 1 single b...
Enter dates to see prices
Superior Twin
...
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Triple
...
  • Room size: 20 m²/215 ft²
  • Smoking allowed
  • 1 single bed and 1 double b...
Enter dates to see prices
Suite Family Room Only
...
  • Room size: 24 m²/258 ft²
  • 2 single beds and 1 double ...
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Superior Room
...
  • Room size: 20 m²/215 ft²
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior Room
...
  • Room size: 16 m²/172 ft²
Enter dates to see prices

Frequently asked questions

Does Metro Hotel offer laundry services?

Yes! Metro Hotel offers laundry service at your convenience for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

Is car parking available at Metro Hotel?

Metro Hotel provides car park nearby for all visitors traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What interesting attractions are nearby Metro Hotel that are in walking distance?

While residing at Metro Hotel, kick start your trip by checking out the nearest destinations that are within walking distance to the property which include Pasar Kedung Klinter and Pasar Krempyeng Ghanonk.

What bars are nearby Metro Hotel?

While staying at Metro Hotel, enjoy your evening or night out at Top Ten & Coyote Bar or The TV Bar to get the most out of your nightlife.

What public parks are in close proximty of Metro Hotel?

While staying at Metro Hotel, cherish your morning or evening stroll at nearby park which include KidZoona, Taman Gantung, and Taman Prestasi.

What was the average room rate for Metro Hotel been in the past month?

The average room rate for Metro Hotel in the past month is 221658.21 IDR, compared to city's average of 223965.54 IDR.

What is the verified guest review consensus about Metro Hotel's Wi-Fi?

100.0% of our past visitor assessments have given a positive review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Metro Hotel down in the review section.

What is the average rating that verified Business travelers' have given to Metro Hotel?

Verified business travelers that have stayed at this property have given Metro Hotel an average rating of 7.4. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Metro Hotel?

Verified local visitors that have stayed at this property have given Metro Hotel an average rating of 8.9. You can look up on more specific customer evaluations, and remarks for this property down in the review section.

What time is check-in and check-out at Metro Hotel?

Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified periods may be charged an additional fee.

Property ranking|Compared to 1,005 Surabaya properties
See all rankings
Couples review score
9.1/10
Room comfort score
4.7/10
Room size
20 sqm.
Cheapest price score
Better than
94
%
of Surabaya properties
Better than
87
%
of Surabaya properties
Bigger than
86
%
of Surabaya properties
Better than
83
%
of Surabaya properties
Overall rating:

7.3

Very good
47 reviews
Cleanliness
7.5
Facilities
7.1
Location
8.0
Read all reviews >
More about Metro Hotel

More about Metro Hotel

Experience Comfort and Convenience at Metro Hotel in Surabaya

Metro Hotel in Surabaya, Indonesia offers a variety of facilities to ensure a comfortable and convenient stay for its guests. The hotel provides 24-hour room service, a coffee shop, laundry service, and airport transfer for guests' convenience. Valet parking and a concierge service are also available. The air-conditioned rooms are equipped with a mini-bar, satellite/cable TV, and Wi-Fi. Guests can also enjoy a relaxing massage and free Wi-Fi in all rooms. The hotel offers car hire, shuttle service, and has a car park and designated smoking area.

Comfortable and Spacious Rooms at Metro Hotel

Metro Hotel in Surabaya offers a variety of room types to suit the needs of every traveler. Choose from Deluxe rooms with either 2 Single Beds or 1 Double Bed, Deluxe Triple rooms with 1 Single Bed or 1 Double Bed, Deluxe Twin rooms with 2 Single Beds, or Superior Twin rooms with 2 Single Beds. All rooms are designed to provide comfort and space, ensuring a relaxing stay for guests.

Discover Surabaya's Best Attractions from Metro Hotel

Metro Hotel is the perfect base for exploring Surabaya's most exciting landmarks and attractions. History buffs will appreciate the Sampoerna Museum and Tugu Pahlawan, while shoppers can indulge in retail therapy at Tunjungan Plaza and Surabaya Town Square. For a taste of nature, head to Bungkul Park or Surabaya's Zoo. For a unique experience, visit the Monkasel (Submarine Monument) or Ampel Mosque. And don't miss the opportunity to marvel at Suramadu National Bridge, the longest bridge in Indonesia. With so much to see and do, Metro Hotel's location puts you right in the heart of Surabaya's vibrant culture and history.

Discover the Exceptional Value and Location of Metro Hotel in Surabaya

Metro Hotel in Surabaya, Indonesia has been consistently praised by its guests for its exceptional value and prime location. With an overall rating of 7.3, the hotel has received high marks for its cleanliness, staff performance, and value for money, with a rating of 7.4 in each category. Guests have also noted the hotel's convenient location, with an impressive 8.0 rating, making it an ideal choice for both leisure and business travelers. The hotel's facilities have received a rating of 7.1, ensuring that guests have everything they need for a comfortable and enjoyable stay. With its exceptional value and prime location, Metro Hotel in Surabaya is the perfect choice for anyone looking for a memorable stay in Indonesia's second-largest city.

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Amenities and facilities

Very good
Facilities

7.1

Languages spoken
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Dining, drinking, and snacking
  • Coffee shop
  • Room service [24-hour]
Services and conveniences
  • Concierge
  • Elevator
  • Laundry service
  • Smoking area
Access
  • Front desk [24-hour]
  • Pets allowed
Getting around
  • Airport transfer
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Valet parking

Location

Jl. Kedung Sari No. 109, Surabaya Center, Surabaya, Indonesia, 60263
Very good
Location

8

Airports
  • Juanda International Airport (SUB)
    14.1 km
  • Abdul Rachman Saleh Airport (MLG)
    74.7 km
Public transportation
  • Pasar Turi Train Station
    1.8 km
  • Gubeng Train Station
    2.4 km
Hospital or clinic
  • Puskesmas Sawahan
    270 m
Shopping
  • Tunjungan Plaza
    1.2 km
Convenience store
  • Indomaret
    30 m
Cash withdrawal
  • ATM
    50 m

What's nearby

Popular landmarks
  • Tunjungan Plaza
    1.2 km
  • Monkasel (Submarine Monument)
    2.1 km
  • Tugu Pahlawan
    2.3 km
  • Bungkul Park
    3.1 km
  • Suramadu National Bridge
    3.2 km
  • Surabaya Town Square
    3.3 km
  • Surabaya's Zoo
    3.6 km
  • Sampoerna Museum
    3.9 km
  • Pakuwon Food Festival
    8.0 km
  • Masjid Nasional Al Akbar Surabaya
    8.1 km
Nearby landmarks
  • Puskesmas Sawahan
    270 m
  • Pasar Kedung Klinter
    440 m
  • Pasar Krempyeng Ghanonk
    510 m
  • Klinik Hewan K and P Clinic
    510 m
  • Laboratorium Klinik Utama Kedungdoro - Kedungsari
    590 m
  • Gereja Perawan Maria tak Berdosa
    640 m
  • TCM Sari Alam
    670 m
  • Klinik Petemon Husada
    680 m
  • Consulate of Hungary
    750 m
  • RSIA PUSURA
    760 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from12:00
  • Check-out until12:00
The property
  • Number of restaurants1
  • Number of rooms 31
  • Room voltage220

Reviews of Metro Hotel from real guests

Provided by verified guests of Agoda
7.3
Very good
Cleanliness7.5
Facilities7.1
Location8.0
Room comfort and quality4.7
Service7.4
Value for money7.5
High score for Surabaya
Rating
9+ Exceptional (4)
8-9 Excellent (0)
7-8 Very Good (3)
6-7 Good (4)
<6 Below Expectation (9)
Time of the year
Mar - May (4)
Jun - Aug (7)
Sep - Nov (5)
Dec - Feb (4)

Show reviews that mention 

Showing 20 verified guest comments
6.0
Ganib from Indonesia
Solo traveler
Superior
Stayed 1 night in November 2022

Lumayan ”

Check-in pake Agoda super lama

Reviewed November 18, 2022

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6.8
Good
John from Australia
Family with young children
Deluxe Triple
Stayed 1 night in August 2016

Clean, Comfy Room”

Central location, next to a couple of restaurants and marts. Staff were friendly and accommodating. Rooms were clean and comfortable.

Reviewed October 15, 2016

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4.0
Handoko from Indonesia
Family with young children
Suite
Stayed 1 night in July 2018

very worst experience and disappointed stay there. we will never stay there again”

1. when arrived, wifi router has trouble and until we checkout still cannot use the wifi 2. bathroom door broken so hard to close the door 3. no door in the shower box, so the water drops on everywhere outside of the shower box 4. the shower place easly moving when we turn on the water because 1 screw is missing and we have to hold the shower, could not just put in its place 5. no shampoo 6. smoking smeel in the bedroom from the hexos fan bathroom. 7. the mineral water sold (1,5 lt) is not original, but fake product. still full and bottle cap is not opened yet but when checking it actualy has opened and on the bottle cap is broken. there is a small crack and the top of botthle cap could be opened.

Reviewed July 11, 2018

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2.7
Lilik from Indonesia
Solo traveler
Stayed 1 night in September 2015

Dirty”

bad room..bad service

Reviewed September 19, 2015

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5.3
Yong from Malaysia
Solo traveler
Stayed 1 night in February 2014

Good Sightseeing”

Comfort,cleaned and budget
Reviewed April 19, 2014

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6.8
Good
Dwi from Indonesia
Family with young children
Suite
Stayed 1 night in July 2022

Metro Hotel”

Cukup relatif hargnya untuk mnginap bersama keluarga untuk kebersihan krng

Reviewed August 22, 2022

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2.8
Nur from Indonesia
Group
Superior
Stayed 1 night in May 2022

Hotel metro surabaya”

Pelayanan ramah, ruang kamar bersih, ac, kamar mandi bersih,kran mandi air hangat dan air dingin lancar, kasur 2 set empuk serta 4 bantal yg empuk jg, pokoknya tempatnya nyaman harga terjangkau di jamin puas

Reviewed May 21, 2022

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terimakasih atas kunjungan nya

Responded May 25, 2022
Metro Hotel
10.0
Exceptional
Suwito from Indonesia
Couple
Superior
Stayed 1 night in April 2022

Exceptional”

Harga bersahabat mantap

Reviewed April 29, 2022

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Terima kasih 🙏

Responded April 29, 2022
Metro Hotel
9.2
Exceptional
Soeroso from Indonesia
Couple
Superior
Stayed 1 night in November 2021

Semuanya bagus air panasnya gk panas cuma hangat”

Air panas gk panas cuma hangat

Reviewed December 01, 2021

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8.0
Excellent
Hery from Indonesia
Couple
Deluxe
Stayed 1 night in January 2020

Letak sangat strategis, sesuai hrg”

Letak ditengah kota, sayang ga ada lift

Reviewed January 19, 2020

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2.0
rudy from Indonesia
Solo traveler
Superior
Stayed 1 night in December 2021

Tidak perlu”

Saya sudah bayar kamar di agoda untuk pesan kamar pd tgl. 4.12.21 Begitu saya smo hotel katanya kamar kosong, setelah saya tunjukan bukti pembayaran, tetap tidak bisa dan saya disuruh tlp ke agoda, reseption bilang klau mau tetap masuk kamar harus bayar 200 rb Dng alasan agoda belum bayar... Pdhal ada konfirmasi dr agoda dan bukti transfer saya...

Reviewed December 07, 2021

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bapak rudy ada ID pesanan agoda no 615290785 pembayaran Tamu di hotel Metro jadi harus bayar di Hotel Metro . karena kalo bapak tidak bayar di hotel Metro kami akan di kenakan Fee agoda , Mohon pengertian nya . jadi Bapak rudy melakukan pemesanan 2 x di Agoda .

Responded December 07, 2021
Metro Hotel
10.0
Exceptional
Lidia from Indonesia
Solo traveler
Superior
Stayed 1 night in September 2023

Seneng banget disini”

Sering menginap disini ddan puas banget, pelayannya ramah banget

Reviewed September 23, 2023

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7.6
Very good
Fatimah from Indonesia
Couple
Superior
Stayed 1 night in August 2023

Transit ”

Sayang sekali.... Lelah naik lantai 4 tanpa lift.... Ta' ada kopi atau teh.... Mau beli malas turun....

Reviewed August 27, 2023

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9.2
Exceptional
Anis from Indonesia
Group
Deluxe Triple
Stayed 1 night in April 2023

Exceptional”

Minus ga ada lift nya kalau dapat kamar di lantai atas sendiri. Capeeek

Reviewed April 23, 2023

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6.0
Awan from Indonesia
Group
Superior Triple
Stayed 3 nights in August 2016

Ya bolehlah”

OK kok

Reviewed August 23, 2016

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6.8
Good
Marshall from Indonesia
Group
Stayed 2 nights in April 2016

HOtel Lumayan”

Hotel lumayan lah untuk ukuran harga yang murah, tidak terlalu bersih kamar nya, tapi bisa di tidurin. ASap rokok bisa masuk k area kamar, meski kami tidak merokok. Mungkin tidak ada filter untuk asap rokok.

Reviewed April 21, 2016

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6.7
Good
NEWMAN from Indonesia
Business traveler
Stayed 1 night in June 2015

Breakfast sangat minim”

Lokasi di Pusat kota, harga terjangkau, Ukuran kamar sedang
Reviewed June 17, 2015

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4.0
Bambang from Indonesia
Family with young children
Stayed 1 night in December 2014

Berada di tengah kota”

terletak di tengah kota

standart

Reviewed December 19, 2014

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8.0
Excellent
SUDJATI from Indonesia
Business traveler
Stayed 1 night in August 2014

Recommended”

Kamar dan Pelayanan

Harga Kamar yang diberikan tidak terlalu murah namun fasilitas yg di berikan cukup memuaskan mengingat lokasi yg strategis di tengah kota...

Reviewed September 30, 2014

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2.0
Willy from Indonesia
Business traveler
Stayed 1 night in November 2013

Hotel yang tidak nyaman”

Lokasi tengah kota, kamar dengan desain lama dan pelayanan yang buruk
Reviewed November 11, 2013

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