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5 Apr 2023
Wednesday
5 Apr 2023
Wednesday
Bed, OYO 91963 Series Style Hotel in Surabaya
OYO 91963 Series Style Hotel
a hotel room with a bed and a lamp, OYO 91963 Series Style Hotel in Surabaya
Lobby, OYO 91963 Series Style Hotel in Surabaya
Lobby, OYO 91963 Series Style Hotel in Surabaya
a white toilet sitting next to a bath tub, OYO 91963 Series Style Hotel in Surabaya
a bathroom with a toilet, sink and bathtub, OYO 91963 Series Style Hotel in Surabaya

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7.3

Very good

176 reviews

176 reviews

See map
See map

7.8

Very good

Location rating score

Very good location - 1.97 kilometers from city center
Parking
Available
Popular landmarks
Surabaya Town Square 3.0 km
Bungkul Park 3.7 km
Tunjungan Plaza 3.8 km
Surabaya's Zoo 3.8 km
Monkasel (Submarine Monument) 4.3 km
Tugu Pahlawan 4.7 km
Sampoerna Museum 5.8 km
Suramadu National Bridge 5.9 km
Masjid Nasional Al Akbar Surabaya 6.7 km
Pakuwon Food Festival 10.2 km
Nearby landmarks
Consulate of Belgium 460 m
Puskesmas Pembantu Simohilir 520 m
Poliklinik UWK 670 m
Puskesmas Dukuh Kupang 760 m
Puskesmas Pembantu Sono Kwijenan 940 m
Puskesmas Pembantu Simo Katrungan 1.0 km
Family Dental Care 1.0 km
Pasar Simo Gunung 1.1 km
Posyandu Cempaka II 1.1 km
Pasar Simo 1.2 km
See nearby places

OYO 91963 Series Style Hotel

Jl. Raya Dukuh Kupang Barat, Dukuh Kupang, Dukuh Pakis, Surabaya Center, Surabaya, Indonesia, 60225 - See map

Make your best journey to Surabaya with the promised standard of Sanitised Stays, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Daily housekeeping

Room service [24-hour]

Smoking area

Sanitised Stays

Introducing the OYO Minimal Touch Stay Experience

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Room service [24-hour]

Room service

Wi-Fi in public areas

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money7.0
Location rating7.8
Nearest airportJuanda International Airport (SUB)
Distance to airport14.2 km

Rooms available at OYO 91963 Series Style Hotel

Room photos and details
Standard Double Room
...
  • Room size: 12 m²/129 ft²
  • Shower
  • 1 queen bed
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Room photos and details
Deluxe Double Room
...
  • Room size: 12 m²/129 ft²
  • Shower
  • 1 queen bed
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Room photos and details
Double Double Standard
...
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    Room photos and details
    Double Double Deluxe
    ...
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      Room photos and details
      Standard Double Room(1 Double Bed)
      ...
      • Room size: 12 m²/129 ft²
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      Room photos and details
      Indonesia Deluxe Double
      ...
      • Room size: 15 m²/161 ft²
      Enter dates to see prices
      Room photos and details
      Indonesia Standard Double
      ...
      • Room size: 15 m²/161 ft²
      Enter dates to see prices
      Room photos and details
      Deluxe Double Room(1 double bed)
      ...
      • Room size: 18 m²/194 ft²
      Enter dates to see prices
      Room photos and details
      Room Assigned on Arrival
      ...
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        Room photos and details
        Standart
        ...
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          Frequently asked questions

          What time is check-in and check-out at OYO 91963 Series Style Hotel?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

          How do I get to OYO 91963 Series Style Hotel?

          For those who wish to drive their own cars, OYO 91963 Series Style Hotel has a car park available for guests.

          What is the smoking policy at OYO 91963 Series Style Hotel?

          OYO 91963 Series Style Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

          What restaurants are nearby OYO 91963 Series Style Hotel?

          Restaurants including Bu Rudy Dharmahusada, Sate Kelopo Ondomohen Bu Asih and Cocari are popular in OYO 91963 Series Style Hotel’s neighborhood which is known as Surabaya Center.

          What popular shopping places are close to OYO 91963 Series Style Hotel?

          Shopping options in OYO 91963 Series Style Hotel’s Surabaya Center neighborhood include Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

          What are popular attractions near OYO 91963 Series Style Hotel?

          OYO 91963 Series Style Hotel’s location in the Surabaya Center neighborhood makes it close to famous attractions including Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

          See map

          Explore the neighborhood

          Overall rating:

          7.3

          Very good
          176 reviews
          Cleanliness
          6.3
          Facilities
          6.3
          Location
          7.8
          Read all reviews >
          More about OYO 91963 Series Style Hotel

          More about OYO 91963 Series Style Hotel

          OYO 91963 Series Style Hotel

          Make everyday special with all that Surabaya has to offer with a stay at OYO 91963 Series Style Hotel.
          All offerings provided by OYO 91963 Series Style Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the OYO 91963 Series Style Hotel.
          For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.


          Around the property

          Don't spend all your time inside while in Surabaya! Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 3.7 km away.


          Reasons to stay here

          Compared to the city's accommodation options, this hotel scored higher than 87% of them for food and dining.
          According to guests who stayed here, this hotel's room comfort is rated higher than 86% of other accommodations in Surabaya.

          Show less

          Amenities and facilities

          Good
          Facilities

          6.3

          Languages spoken
          • English
          • Indonesian
          Internet access
          • Free Wi-Fi in all rooms!
          • Internet
          • Wi-Fi in public areas
          Dining, drinking, and snacking
          • Kitchen
          • Room service [24-hour]
          Cleanliness and safety
          • Anti-viral cleaning products
          • Body thermometer
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Doctor/nurse on call
          • First aid kit
          • Guest rooms seal after sanitization
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Physical distancing of at least 1 meter
          • Professional-grade sanitizing services
          • Room sanitization opt-out available
          • Rooms sanitized between stays
          • Safe dining setup
          • Sanitized kitchen and tableware items
          • Shared stationery removed
          • Staff trained in safety protocol
          • Temperature check for guests and staff
          Services and conveniences
          • Air conditioning in public area
          • Contactless check-in/out
          • Daily housekeeping
          • Elevator
          • Food delivery
          • Luggage storage
          • Smoke-free property
          • Smoking area
          Access
          • CCTV in common areas
          • CCTV outside property
          • Check-in/out [express]
          • Check-in [24-hour]
          • Fire extinguisher
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pet-friendly [charges apply]
          • Pets allowed
          • Smoke alarms
          Getting around
          • Car park [on-site]

          Food and dining

          Restaurants on site
          Restaurant
          • Cuisine: Asian
          • Menu: Buffet, A-la-carte

          Location

          Jl. Raya Dukuh Kupang Barat, Dukuh Kupang, Dukuh Pakis, Surabaya Center, Surabaya, Indonesia, 60225
          Very good
          Location

          7.8

          Airports
          • Juanda International Airport (SUB)
            14.2 km
          • Abdul Rachman Saleh Airport (MLG)
            73.4 km
          Public transportation
          • Tandes
            3.2 km
          • Pasar Turi Train Station
            4.0 km
          Hospital or clinic
          • Puskesmas Pembantu Simohilir
            520 m
          Shopping
          • Tunjungan Plaza
            3.8 km
          Convenience store
          • Indomaret
            1.8 km
          Cash withdrawal
          • ATM
            120 m

          What's nearby

          Popular landmarks
          • Surabaya Town Square
            3.0 km
          • Bungkul Park
            3.7 km
          • Tunjungan Plaza
            3.8 km
          • Surabaya's Zoo
            3.8 km
          • Monkasel (Submarine Monument)
            4.3 km
          • Tugu Pahlawan
            4.7 km
          • Sampoerna Museum
            5.8 km
          • Suramadu National Bridge
            5.9 km
          • Masjid Nasional Al Akbar Surabaya
            6.7 km
          • Pakuwon Food Festival
            10.2 km
          Nearby landmarks
          • Consulate of Belgium
            460 m
          • Puskesmas Pembantu Simohilir
            520 m
          • Poliklinik UWK
            670 m
          • Puskesmas Dukuh Kupang
            760 m
          • Puskesmas Pembantu Sono Kwijenan
            940 m
          • Puskesmas Pembantu Simo Katrungan
            1.0 km
          • Family Dental Care
            1.0 km
          • Pasar Simo Gunung
            1.1 km
          • Posyandu Cempaka II
            1.1 km
          • Pasar Simo
            1.2 km
          Distances shown are straight-line distances on the map. Actual travel distances may vary.

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          Minimum age of guests is: 18 year(s).

          Others
          • This is an adults-only property
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from: 14:00
          • Check-out until: 12:00

          Reviews of OYO 91963 Series Style Hotel from real guests

          Provided by verified guests of Agoda
          6.9
          /
          10
          Good
          From 110 reviews
          Cleanliness6.3
          Facilities6.3
          Location7.8
          Service7.0
          Value for money7.0
          High score for Surabaya
          Rating
          9+ Exceptional (6)
          8-9 Excellent (0)
          7-8 Very Good (6)
          6-7 Good (1)
          <6 Below Expectation (18)
          Time of the year
          Mar - May (5)
          Jun - Aug (7)
          Sep - Nov (8)
          Dec - Feb (11)
          Showing 31 verified guest comments
          12
          7.2
          Very good
          Nuril from Indonesia
          Solo traveler
          Standard Double Room
          Stayed 1 night in April 2021

          Very good”

          Service Hotelier👍 Make sure lagi kebersihan kamar Staff Fo Friendly.😃

          Reviewed April 21, 2021

          See room deals

          Hai, Nuril! Terima kasih telah meluangkan waktu Anda yang berharga untuk menilai kami. Sesuai umpan balik, kami dapat melihat bahwa Anda tidak sepenuhnya puas dengan layanan kami dan kami pasti akan terus berupaya untuk meningkatkan layanan kami. Salam, Joey

          Responded April 22, 2021
          OYO 91963 Series Style Hotel
          5.6
          Nanang from Indonesia
          Couple
          Standard Double Room
          Stayed 1 night in January 2022

          Aduuhh”

          Jangan dehh

          Reviewed January 10, 2022

          See room deals

          2.8
          Alicia from Indonesia
          Business traveler
          Standard Double Room
          Stayed 1 night in June 2022

          Acceptable”

          Dirty place, damp walls. Uncomfortable But, cheap price

          Reviewed August 04, 2022

          See room deals

          Hi, Alicia ! We are terribly sorry for the unpleasant experience you had with us. Thanks for notifying this issue and be assured we will be taking this up and rectify it at the earliest. Do reach out to us for any further queries. Have a nice day ahead! Regards, Julia

          Responded September 15, 2022
          OYO 91963 Series Style Hotel
          2.0
          Wishnu from Indonesia
          Couple
          Stayed 1 night in July 2022

          Dirty”

          Hotel was very dirty, sorry to say bed sheet found $p3@& mark

          Reviewed August 02, 2022

          See room deals

          Hi, Wishnu! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

          Responded September 12, 2022
          OYO 91963 Series Style Hotel
          2.8
          Tony from Indonesia
          Solo traveler
          Stayed 1 night in July 2022

          Oyo flagship 3868 metro house not recomended”

          Fasilitas TDK bagus👎

          Reviewed July 21, 2022

          See room deals

          Hai, Tony! Kami menyesal mengetahui bahwa pengalaman Anda bersama kami tidak menyenangkan. Kami pasti akan mengerjakan umpan balik Anda untuk memberi Anda pengalaman terbaik di lain waktu. Salam, Amelia.

          Responded September 06, 2022
          OYO 91963 Series Style Hotel
          10.0
          Exceptional
          eko from Indonesia
          Couple
          Standard Double Room
          Stayed 3 nights in January 2022

          Murah”

          Harga terjangkau, suasana tenang sekali

          Reviewed June 20, 2022

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          Terima kasih atas penilaian positifnya! Berharap untuk menyambut Anda lagi segera. Salam, Simon

          Responded July 14, 2022
          OYO 91963 Series Style Hotel
          10.0
          Exceptional
          eko from Indonesia
          Couple
          Standard Double Room
          Stayed 1 night in June 2022

          Murah”

          Harga terjangkau, lumayan lah buat istrahat krn tempatnya tenang

          Reviewed June 20, 2022

          See room deals

          Kami menghargai penilaian positif Anda! Kami bangga untuk melayani tamu kami dengan pengalaman yang luar biasa. Salam, Simon

          Responded July 30, 2022
          OYO 91963 Series Style Hotel
          5.2
          Almas from Indonesia
          Couple
          Standard Double Room
          Stayed 1 night in January 2022

          Kumuh”

          Pertama kali mendapat kesan yg buruk.

          Reviewed January 27, 2022

          See room deals

          3.2
          Cintya from Indonesia
          Couple
          Stayed 2 nights in October 2021

          Kamar mandi kotor dan masih ada tissue bekas yang tercecer di lantai.”

          Ada bercak2 darah di area bed cover , tembok nya juga banyak bercak2 lembab dan yang lebih parahnya lagi tiba2 ada staff yang buka kamar kami dengan master key nya , mungkin tidak sengaja tapi menurut saya itu sangat ceroboh dan tidak teliti .

          Reviewed October 13, 2021

          See room deals

          Hai, Cintya! Kami menyesal mengetahui bahwa pengalaman Anda bersama kami tidak menyenangkan. Kami pasti akan mengerjakan umpan balik Anda untuk memberi Anda pengalaman terbaik di lain waktu Salam, Amelia

          Responded October 15, 2021
          OYO 91963 Series Style Hotel
          10.0
          Exceptional
          mohali
          Couple
          Indonesia Standard Double
          Stayed 1 night in February 2021

          Exceptional”

          Sangat baguss kamar bersih, staff ramah. Cuma minusnya lift tidak berfungsi jd harus pakai tangga ya sesuai dengan harganya selebihnya bagus Recomend beuttt 👍👍👍👍👍

          Reviewed February 27, 2021

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          Hai, Mohali! Terima kasih telah memberikan tanggapan Anda. Kami telah mengirimkan hal yang sama ke tim kami yang peduli untuk memenuhi harapan Anda. Semoga hari mu menyenangkan! Salam, Alex

          Responded March 07, 2021
          OYO 91963 Series Style Hotel
          8.0
          Excellent
          Ilham from Indonesia
          Couple
          Standard Double Room
          Stayed 1 night in November 2021

          Pelayanan”

          Pelayanan dari resepsionis sudah baik, namun pelayanan dari satpam yang kurang baik dan cuek

          Reviewed November 26, 2021

          See room deals

          Hai, Lham! Terima kasih karena telah bersama kami. Menantikan cinta dan dukungan Anda yang berkelanjutan. Salam, Amelia.

          Responded November 29, 2021
          OYO 91963 Series Style Hotel
          7.6
          Very good
          Ayu from Indonesia
          Couple
          Standard Double Room
          Stayed 1 night in June 2022

          Penginapan”

          Harga bersahabat Harus kuat naik tangga Sedikit berisik tetangga yg nginap Tlp paralel g berfungsi

          Reviewed June 20, 2022

          See room deals

          7.6
          Very good
          Syaiful from Indonesia
          Couple
          Stayed 1 night in November 2021

          Very good”

          Sayang nya tidak ada air panasnd

          Reviewed November 19, 2021

          See room deals

          Hai, Syaiful! Terima kasih telah menilai kami secara positif dan kami mohon maaf atas masalah yang dihadapi. Kami pasti akan mengerjakan umpan balik Anda dan berjanji untuk memberikan pengalaman yang luar biasa pada kunjungan Anda berikutnya. Salam, Ivy

          Responded November 21, 2021
          OYO 91963 Series Style Hotel
          7.2
          Very good
          Nur from Indonesia
          Couple
          Standard Double Room
          Stayed 1 night in January 2022

          Sesuai dg harganya”

          Sebenarnya tdkhrs hrg murah lainnya jg jelek

          Reviewed January 04, 2022

          See room deals

          Hai, Terima kasih telah bersama kami. Menantikan cinta dan dukungan Anda yang berkelanjutan. Salam, Amelia.

          Responded January 07, 2022
          OYO 91963 Series Style Hotel
          5.6
          Ivan from Indonesia
          Couple
          Standard Double Room
          Stayed 1 night in September 2021

          Above average”

          Mungkin tempat perlu sering di cek seperti interior lalu udara kamarnya Biar ga terasa pengap. Juga fasilitas kamar mandi pas kesana kamar mandi gabisa digunakan

          Reviewed August 23, 2022

          See room deals

          Hai, Iwan! Kami mohon maaf atas ketidaknyamanan yang Anda alami. Sebagai pengunjung, kami menyadari bagaimana rasanya dalam keadaan seperti itu, namun, kami telah segera membagikan umpan balik kepada tim terkait agar ini dapat diselesaikan secepatnya. Kami menjamin Anda bahwa kunjungan Anda berikutnya akan menjadi pengalaman yang luar biasa. Salam, Joey

          Responded September 15, 2022
          OYO 91963 Series Style Hotel
          5.6
          M from Indonesia
          Solo traveler
          Stayed 2 nights in March 2022

          Above average”

          Enggak ada kulkas kecilnya pahal gambarnya ada,kebersihannya juga kurang.

          Reviewed March 13, 2022

          See room deals

          Hai, kami mohon maaf karena mengetahui bahwa pengalaman Anda bersama kami tidak menyenangkan. Kami pasti akan mengerjakan umpan balik Anda untuk memberi Anda pengalaman terbaik di lain waktu Salam, Amelia

          Responded March 13, 2022
          OYO 91963 Series Style Hotel
          5.2
          Muhammad from Indonesia
          Family with teens
          Stayed 1 night in May 2022

          Tempat tidak sesuai dengan gambar”

          Kamar suasana suram.. ac panas ..tempat kotor..

          Reviewed May 25, 2022

          See room deals

          Mohon maaf atas masalah yang Anda hadapi, Muhammad! Kami telah mencatat pengalaman Anda kali ini. Yakinlah, kami akan berusaha di masa depan untuk memastikan masa menginap yang menyenangkan bersama kami. Salam, Amelia.

          Responded May 27, 2022
          OYO 91963 Series Style Hotel
          5.2
          BUSTANUL from Indonesia
          Solo traveler
          Standard Double Room
          Stayed 1 night in February 2022

          Above average”

          Keadaan kamar nya tidak sesuai dengan yg di foto

          Reviewed March 01, 2022

          See room deals

          Hai, kami mohon maaf karena mengetahui bahwa pengalaman Anda bersama kami tidak menyenangkan. Kami pasti akan mengerjakan umpan balik Anda untuk memberi Anda pengalaman terbaik di lain waktu Salam, Amelia

          Responded March 02, 2022
          OYO 91963 Series Style Hotel
          3.2
          Ratih from Indonesia
          Couple
          Standard Double Room
          Stayed 1 night in October 2021

          Acceptable”

          Kamar kurang terawat. Sdh 2 x handuk tidak pernah tersedia

          Reviewed January 25, 2022

          See room deals

          Hai, Ratih! Kami menyesal mengetahui bahwa pengalaman Anda bersama kami tidak menyenangkan. Kami pasti akan mengerjakan umpan balik Anda untuk memberi Anda pengalaman terbaik di lain waktu Salam, Amelia

          Responded January 26, 2022
          OYO 91963 Series Style Hotel
          2.0
          Higlight from Indonesia
          Solo traveler
          Stayed 2 nights in December 2021

          Acceptable”

          Hati² Memilih Oyo di Metro House Hub. Krna Sangat Mngecewakan. Baik dr Fasilitas Dg Tv Yg Rusak. Maupun dr Sarung Bantal dan Kasur Yg Sngat Kotor. Bnyak Debunya. Mohon Hati². Saya Sudah Kapok. Heheh. Mending Ninggal Uang Dripda Nginep di penginapan yg sngat tdk menjamin.

          Reviewed January 03, 2022

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          Hai, Higlight! Kami menyesal bahwa masa inap tidak menjadi pengalaman yang luar biasa. Berharap untuk memiliki kesempatan lain segera sehingga kami dapat menebusnya untuk Anda dengan masa menginap yang luar biasa di depan. Salam, Jane!

          Responded January 04, 2022
          OYO 91963 Series Style Hotel
          12
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