Metta Residence & Spa
Metta Residence & Spa
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9.6
Exceptional

"Big nice room, great facilities, great service"

Hoi

|

May 11, 2018

Premier Deluxe Pool View - Bed Metta Residence & Spa
Premier Deluxe Pool View - Bed
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Lobby Metta Residence & Spa
Lobby
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Lobby Metta Residence & Spa
Lobby
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Interior view Metta Residence & Spa
Interior view
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Excellent
Location
8.3
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What guests are saying:
Great value hotel, actually great hotel period.
Tyler from China
Couple
We had an amazing stay at Metta. The staff were kind and attentive. The pool was great. Breakfast buffet was lovely. Great stay all around.
Abigail from China
Couple
superb service and staff. will definitely stay here again.
Anna from Philippines
Group
Staff is really nice and wonderful service. Food is really delicious. We had a great time at this hotel.
Kwang
Couple
Best service!
JIA from Malaysia
Couple
My family alread had pleasure time in this resort. I am highly recommend this resort. Thank you for your arrangement.
anh from Vietnam
Family with young children
Very nice and friendly staff, close to Pub Street
Thomas from United States
Couple
We enjoy free airport pick up and send off provided from hotel. Love the happy hour free drinks by the pool side. Except the location is a bit far from the center (5-10pm they provide free tuk tuk to center), both my family and I enjoy staying with metta very much.
YAN from Malaysia
Group
Staff and cleanliness. Maybe a gym?!
Christopher from Australia
Couple

Metta Residence & Spa

Excellent location
- 980 meters from city center
- What's nearby?
Exceptional
From 651 reviewsSee what guests said
9.3
/
10
Exceptional service
9.7
Recommended by 98% of guests
Value for money9.6
Distance to city center2km
Location rating8.3
Nearest airportSiem Reap International Airport (REP)
Distance to airport9.7 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Select your room
6 travelers are looking at this property right nowBook now before it's too late!
Family Pool Villa Suite
Family Pool Villa Suite
...
  • Room size: 230 m²/2476 ft²
  • Garden view
  • 1 king bed & 1 king bed & 1...
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Residence Suite
Residence Suite
...
  • Room size: 70 m²/753 ft²
  • Pool view
  • 1 king bed and 1 sofa bed
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Junior Suite Double
Junior Suite Double
...
  • Room size: 63 m²/678 ft²
  • Pool view
  • 1 king bed and 1 sofa bed
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Private Pool Villa-Garden View
Private Pool Villa-Garden View
...
  • Room size: 110 m²/1184 ft²
  • Pool view
  • 1 king bed & 1 sofa bed
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Premier Deluxe Pool View
Premier Deluxe Pool View
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 king bed and 1 sofa bed
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Junior Suite Twin
Junior Suite Twin
...
  • Room size: 63 m²/678 ft²
  • Pool view
  • 2 single beds and 1 sofa be...
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Suite Villa
Suite Villa
...
  • Room size: 85 m²/915 ft²
  • Pool view
  • 1 king bed and 1 sofa bed
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Premier Deluxe Family
Premier Deluxe Family
...
  • Room size: 63 m²/678 ft²
  • Pool view
  • 1 king bed or 1 sofa bed an...
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Metta Private Pool Villa
Metta Private Pool Villa
...
  • Room size: 230 m²/2476 ft²
  • Balcony/terrace
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permier deluxe double with breakfast-prepay
permier deluxe double with breakfast-prepay
...
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    Have a question for Metta Residence & Spa?

    What people love about the property

    • 8.8
      Excellent

      "They are friendly, passionate and grateful."

      Tsz H.

      |

      December 7, 2017

    • 9.6
      Exceptional

      "The service was excellent with staff constantly assisting you."

      Michelle

      |

      August 14, 2017

    • 9.6
      Exceptional

      "Staff are very helpful and friendly."

      Li

      |

      June 30, 2017

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    More about Metta Residence & Spa

    More about Metta Residence & Spa

    9.6
    Exceptional

    "Staff wonderful, huge rooms and beautiful grounds."

    Tracy

    |

    October 2, 2017

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    10.0
    Exceptional

    "Very lovely experience."

    Isabel

    |

    March 25, 2018

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (651)Booking.com Reviews (43)
    9.3
    /
    10
    Exceptional
    Cleanliness9.6
    Facilities9.3
    Location8.3
    Service9.7
    Value for money9.6
    Provided by verified guests of Agoda
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    All guests (651)
    All room types

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    Showing 405 verified guest comments
    12345
    8.8
    Excellent
    Chin from Malaysia
    Group
    Premier Deluxe Pool View
    Stayed 3 nights in January 2019
    Customer Service and good maintenance ”
    Hotel staffs are all friendly and always ready to assist customers for all queries I.e. tour arrangement, tuk tuk services, coffee refill during breakfast...etc. They are very attentive to customers’ feedback. We (6 pax) enjoyed our stay in the hotel very much and we like the location albeit it is about 10mins distance by tuk tuk to town. It’s actaully very good for us that the hotel is located at a peaceful area instead of busy /noisy street. We spent very good time at the pool during evening with free cocktails and beers between 6pm to 7pm. I will stay in this hotel again If visiting Siem Reap again.
    Reviewed January 15, 2019
    thank you so much for your value feedback!
    Responded January 15, 2019
    Metta Residence & Spa
    10.0
    Exceptional
    Achara from Canada
    Family with young children
    Premier Deluxe Pool View
    Stayed 2 nights in January 2019
    Amazing staff and facilities”
    My family and I had a wonderful stay at Metta. The room, spa, breakfast and restaurant selections were very good. The staff topped it all with there friendliness, and attention to the guests. Highly recommend!
    Reviewed January 14, 2019
    Thank you so much for your valued feedback!
    Responded January 14, 2019
    Metta Residence & Spa
    8.4
    Excellent
    Lachlan from Malaysia
    Family with young children
    Suite Villa
    Stayed 5 nights in December 2018
    A relaxing break away”
    We enjoyed our stay at Metta Residence. From the first meeting of the staff at the airport, they were ever so friendly and helpful. The complimentary cocktails/mocktails and beer with bar snacks each night were lovely. There is also complimentary tuk tuks into town at night (5pm-10pm), which is ever so convenient. Also, there are plenty of tuk tuks drivers waiting out the front of the hotel to take you around the sites, at anytime of the day. The room sizes are perfect for a family of 2a, 2c - we had a suite. Breakfast has a bit of everything to suit all tastes; Western, Asian, fruits, pastries, eggs, pancakes/waffles. Couldn't fault them and felt very relaxed from our stay here whilst in Siem Reap.
    Reviewed January 08, 2019
    Thank you so much for your value feedback!
    Responded January 10, 2019
    Metta Residence & Spa
    9.6
    Exceptional
    Karen from Thailand
    Couple
    Junior Suite Double
    Stayed 5 nights in December 2018
    Fantastic stay!!!”
    What a wonderful hotel.....we had a double junior suite which was perfect .....easy access to Pub Street by hotel Tuk Tuk......hotel concierge organised our sunrise visit to Angkor Wat.......restaurant food was quality and very well presented.....all the staff were well trained and spoke English..... Would totally recommend and will definitely return!!!!!
    Reviewed December 31, 2018
    Thank you so much for your value feedback!
    Responded January 01, 2019
    Metta Residence & Spa
    10.0
    Exceptional
    Joanne from United States
    Family with teens
    Premier Deluxe Pool View
    Stayed 3 nights in December 2018
    Exceptional”
    This boutique hotel was such a gem! Very attractive, peaceful surroundings and our rooms were spacious and we loved the decor. The staff were very friendly and helpful - service was excellent. We enjoyed a couple of massages at their spa, which was a lovely experience. The breakfast was excellent and we appreciated the cocktail hour (including the kids, who discovered "mocktails"!).
    Reviewed January 06, 2019
    Thank you so much for your valued feedback!
    Responded January 07, 2019
    Metta Residence & Spa
    9.6
    Exceptional
    Curtis from Canada
    Couple
    Premier Deluxe Pool View
    Stayed 3 nights in November 2018
    Wonderful Spa Center with Friendly Staff”
    Really nice hotel with a great and helpful staff. Easy to set up tours and trips and a nice little spa. Only downsides - spa can get busy, and we had some key card problems but staff tried their best to fix it.
    Reviewed January 05, 2019
    Thank you so much for your valued feedback!
    Responded January 07, 2019
    Metta Residence & Spa
    9.6
    Exceptional
    WARDAH from Malaysia
    Couple
    Premier Deluxe Pool View
    Stayed 2 nights in October 2018
    Exceptional”
    we had a wonderful time in this hotel..in terms of location it was not really far from town..can reach town about 5-8 minutes. i've book for premier deluxe but the hotel management was so kind to give us a residence suite after...the room was spacious & the hotel area was amazing..i really loved this hotel..highly recommended especially to honeymooners...
    Reviewed December 09, 2018
    Thank you so much for your most valued feedback!
    Responded December 11, 2018
    Metta Residence & Spa
    10.0
    Exceptional
    Yingzi from China
    Couple
    Premier Deluxe Pool View
    Stayed 1 night in November 2018
    Great experience during this stay ”
    This was our second time in this hotel after we came back from Sihanoukville. Everything was arranged perfectly. Free airport waiting for us, check in was easy and swift and most importantly we got a free upgrade which ended our holiday on a positive note. The upgraded room was great, a nice view from the room and spacious rooms. Staff were all helpful and friendly. This stay was perfect. The same as last time, best value for money and would recommend it to our friends.
    Reviewed November 26, 2018
    Thank you so much for your valued feedback!
    Responded November 28, 2018
    Metta Residence & Spa
    10.0
    Exceptional
    MAN from Hong Kong
    Couple
    Premier Deluxe Pool View
    Stayed 2 nights in November 2018
    Wonderful resort”
    Amazing new hotel with fully new facilities. Swimming pool is lovely. Staff is well responsible and provide excellent service free tuk tuk services from hotel to old market from 5pm to 10pm everyday. It takes 5 mins to town Free pick up services from airport to hotel (both ways) Spa and massage is fantantic, we tried twice for our two nights stay. Highly recommended for this hotel when you come to Siem Reap
    Reviewed November 24, 2018
    Thank you so much for your valued feedback!
    Responded November 28, 2018
    Metta Residence & Spa
    9.2
    Exceptional
    Yingzi from China
    Couple
    Premier Deluxe Pool View
    Stayed 4 nights in November 2018
    Overall very good value for money ”
    Very friendly staff and most of them speak good English. The bartender was humourous and kind. The highlight was 1 hour of free cocktails and snacks everyday. The swimming pool was nice too. We had 2 dinners at the hotel. The set menus (25$ pax including 1 bottle of free wine) were good value for money too and they were tasty. The location was slight far from the old town and pub street but the hotel provides free tuktuk between 5pm-10pm which was pretty good. What I didn’t like was the power. It was cut off for a few seconds quite a few times during our stay and the WiFi was not stable all the time. However, overall, we enjoyed our stay and definitely think it was good value for money and would recommend to our friends.
    Reviewed November 23, 2018
    Thank you so much for your valued feedback!
    Responded November 28, 2018
    Metta Residence & Spa
    10.0
    Exceptional
    Regan from Philippines
    Couple
    Premier Deluxe Pool View
    Stayed 3 nights in October 2018
    10 star”
    If there’s a 10 star option i’ll give it a 10! This hotel made our stay better in Siem Reap. Yes we enjoyed the tours in temples and the food and night market in Pub street, but this hotel was exceptional! All the staff were very warm and hospitable, the room was perfectly comfortable. We love the big bath tub! The pool and cabanas were also superb! Highly recommendable!
    Reviewed November 01, 2018
    Thank you so much for your valued feedback!
    Responded November 03, 2018
    Metta Residence & Spa
    10.0
    Exceptional
    Ahmad from Malaysia
    Family with young children
    Premier Deluxe Pool View
    Stayed 3 nights in September 2018
    Super Awesome Stay!”
    the hotel was great! staff, location, everything! eventhough about 5mins tuk2 drive to town, it is a very nice and quiet hotel. definitely will stay there again! they provide free tuk2 from 5-10pm daily! airport transfer also free if u arrange early and in your package. breakfast was awesome too! thank u metta!
    Reviewed September 27, 2018
    Thank you so much for your feedback!
    Responded September 27, 2018
    Metta Residence & Spa
    10.0
    Exceptional
    Yee from Malaysia
    Group
    Premier Deluxe Pool View
    Stayed 2 nights in August 2018
    superb service and nice environment ”
    thanks metta giving us wonderful memory during our 2 night stay. staff are lovely and helpful . location is ok , only 5-10 mins from pubstreet they provide free tuktuk during 5-10pm other than this time u only need to pay 2dollar hotel will arrange tuk tuk to pick u to city . food & breakfast is good and free flow alcohol during 6-7pm is fantastic ! message and spa service very comfortable but advise to book early , due to limited spa room . the room is great come with 6 pillow for ur preference . everything is perfect , value for the money . definitely come back next time , thanks metta .
    Reviewed September 06, 2018
    Thank you so much for your feedback!
    Responded September 14, 2018
    Metta Residence & Spa
    10.0
    Exceptional
    Nithin from United Kingdom
    Couple
    Premier Deluxe Pool View
    Stayed 2 nights in August 2018
    Amazing Hotel And Stay”
    We had the most amazing stay with the hotel. The ammenties were amazing, the food was great, very clean. We even had a free room upgrade. The tour they organised was amazing with a packed meal and the spa was quality, we even had a free massage one day. Special thank you to Mr. Lee who made it that extra bit special.
    Reviewed August 31, 2018
    Thank you so much for your value feedback!
    Responded September 01, 2018
    Metta Residence & Spa
    9.6
    Exceptional
    YAN from Malaysia
    Group
    Premier Deluxe Pool View
    Stayed 3 nights in August 2018
    Good customer service ”
    We enjoy free airport pick up and send off provided from hotel. Love the happy hour free drinks by the pool side. Except the location is a bit far from the center (5-10pm they provide free tuk tuk to center), both my family and I enjoy staying with metta very much.
    Reviewed August 29, 2018
    thank you so much for your feedback!
    Responded August 30, 2018
    Metta Residence & Spa
    10.0
    Exceptional
    Nikita from Thailand
    Solo traveler
    Premier Deluxe Pool View
    Stayed 2 nights in August 2018
    Awesome!”
    This hotel amazed me! It was such a pleasure to spent my Siem Reap time there. Staff was super nice, friendly and helpful. Like they know you, your tour schedule, departure time etc even if you haven't talked to them in person. Always come ask you how is everything and if any assistance needed. Room was so big with huge bathtub. My room was on the 1st floor so I would say I had direct access to cabana and pool. During whole stay they made me feel like I am a king. Thank you all for making my vacations so wonderful. If I ever come back to Siem Reap I would definitely stay at this hotel again.
    Reviewed August 22, 2018
    9.2
    Exceptional
    Melissa from Qatar
    Family with young children
    Premier Deluxe Pool View
    Stayed 3 nights in August 2018
    Exceptional service ”
    We travelled with our toddler and the staff could not be more accommodating. They upgraded our room, supplied a cot and were wonderful with us all. Rooms were modern and clean, no request was too difficult and the pool was absolutely amazing. The only slight negative is the location, but the free shuttle service at evening alleviates this issue. Would definitely stay here again.
    Reviewed August 17, 2018
    thank you so much for your feedback!
    Responded August 18, 2018
    Metta Residence & Spa
    9.2
    Exceptional
    Yih from Malaysia
    Solo traveler
    Premier Deluxe Pool View
    Stayed 3 nights in July 2018
    Shan from Malaysia”
    Staffs are helpful and friendly, even though the premise is abit far from the old market, but the hotel provides tuk tuk service and the service is free from 5pm-10pm. Room was modern, spacious, nice, comfortable and clean.
    Reviewed August 01, 2018
    Thank you so much for your feedback!
    Responded August 01, 2018
    Metta Residence & Spa
    10.0
    Exceptional
    Hui from China
    Couple
    Premier Deluxe Pool View
    Stayed 3 nights in December 2018
    This hotel was wonderful. But Agoda APP was sucks!”
    Agoda APP wasnt not helpful at all. But this hotel existed on this platform with Metta staff was super nice!
    Reviewed December 28, 2018
    Thank you so much for your value feedback!
    Responded January 01, 2019
    Metta Residence & Spa
    9.2
    Exceptional
    Samuel from Hong Kong
    Group
    Premier Deluxe Pool View
    Stayed 4 nights in November 2018
    Excellent hotel”
    Metta Residence & Spa is an excellent hotel. It's located in the countryside but not too far away from the town. They provided free airport shuttle service and free tuk tuk service (5pm to 10pm) between hotel and the city town. We didn't need to worry about the transportation. If you don't want to plan for your tour, the hotel can also arrange a car or tuk tuk for you. The staff were all very nice and helpful. Rooms were very clean and big. There was small and very good restaurant in the hotel. All dishes we ordered are very good. Khmer style foods are similar to Thai style. Although it's a bit expensive but we enjoyed having dinner there. The breakfast was also good especially various kind of breads were excellent. There is aslo a small swimming pool. I could see that most guests enjoyed to have relax time at the pool. There was pool side happy hour everyday at 6pm to 7pm. All guest could enjoy free cocktail in one hour. I highly recommend this hotel to anyone visiting Siem Reap.
    Reviewed November 24, 2018
    Thank you so much for your valued feedback!
    Responded November 28, 2018
    Metta Residence & Spa
    12345
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    Metta Residence & Spa
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    • Excellent location
    • Pub Street