Love every bits of hotel!!”

Have my bachelorette party here and I have a great great great experience at this hotel. I would like to say thanks to Mr.Puthik Sov, for being so attentive when arranging the shuttle and also the surprise for my last single night, love it so much. I was greet by a very kind girl(i forgot her name) when check in the hotel, she was very polite and enthusiasm when explaining the information of our booking and also intro us some dinner package that they have. And special thanks to Mr.Lee, who helped us to book our dinner and massage, thank you for showing us around and being so nice throughout our stay. From the moment i step into their lobby, i fall in love with all their landscape, architecture, design and especially their pool area😍😍😍. I’m happy that I booked their family villa with private pool, the pool is amazing!! It may look small from the photo but turns out it is quite big. They even provide a very good quality speaker in our room. They have a very valuable dinner set that comes with performance together where you can enjoy the course meal while watching siem reap culture dance performances. It is definitely a highlight for our trip as we don’t go to any cultural show during the trip. Their massage service is a MUST, the price is reasonable. I felt so so relax and comfortable after the massage. Every services, kind gestures, and even some simple details make me feel their sincerity and their heart to maintain the hotel and making the guest happy. Thanks for making my siem reap trip amazing Metta Residence & Spa, and the surprise you prepared. I will definitely come back again.

Perfect Hotel ~ Highly Recommended!!!”

It is really a wonderful hotel which rendered good service upon our arrival until the day of departure. The lobby design luxury, rooms are cozy, spacious with huge bathrooms and good garden landscape of the hotel. Though is a new hotel but the staff all are well-trained, polite, caring, attentive, intimate & efficient upon your every single request. The location is out of town so you can enjoy the tranquil and you don't worry about the transport as they do have a complementary tuk tuk shuttle to town. On top of that, they also offer free body massage, free superb dinner, and wonderful complimentary cocktail & appetizer each evening beside the pool. The hotel is really perfect as in there have minimum amount of room so we can avoid the crowd. I like Metta Residence very much & how I wish I can spend longer time here. Metta Residence & Spa is your best choice in Siem Reap. Highly Recommended!!!

Outstanding”

Spent a week at the Metta. Each day we enjoyed excellent service, matched with beautiful design and decor, delicious meals, and a room that opened out to a gazebo and the pool, no less - as The Metta was a boutique hotel, it really felt almost like our personal and private pool right at our doorstep! Love the nightly complimentary cocktails by the pool that gave guests and staff an opportunity to get to know each other while enjoying the sunset. If you are looking for affordable luxury in Siem Reap, this boutique hotel IS IT. The inclusive dinner package that came with the accommodation was amazing. So was the spa. The location is a little off the beaten track (hence the 4 stars), but there's the complimentary and friendly tuk tuk service to town that more than makes up for it (assuming you want to leave the comfort of the Metta, that is!). I was careless and suffered a sprain ankle during my stay, and the hotel staff went all out to assist me beyond the call of duty, making our stay at the Metta extra special and memorable. Thank you, The Metta, for making our stay in Siem Reap so special. You truly are the embodiment of how excellent service makes a holiday exceptional.

Excellent hotel”

Metta Residence & Spa is an excellent hotel. It's located in the countryside but not too far away from the town. They provided free airport shuttle service and free tuk tuk service (5pm to 10pm) between hotel and the city town. We didn't need to worry about the transportation. If you don't want to plan for your tour, the hotel can also arrange a car or tuk tuk for you. The staff were all very nice and helpful. Rooms were very clean and big. There was small and very good restaurant in the hotel. All dishes we ordered are very good. Khmer style foods are similar to Thai style. Although it's a bit expensive but we enjoyed having dinner there. The breakfast was also good especially various kind of breads were excellent. There is aslo a small swimming pool. I could see that most guests enjoyed to have relax time at the pool. There was pool side happy hour everyday at 6pm to 7pm. All guest could enjoy free cocktail in one hour. I highly recommend this hotel to anyone visiting Siem Reap.

Excellent Boutique Hotel (but 2 bedroom residence description not accurate)”

We stayed for 2 nites and originally thought we had booked a 2 bedroom residence based on Agoda's website description (we understood to mean 2 rooms in one apartment). In reality, Metta has no such room layouts neither does it have interconnecting/adjoining rooms. What we got were 2 separate rooms next to another. As explained by them, their rational for description of "2 bedroom residence" is so that it is a bundled price and cheaper than 2 separate rooms pricing. That said, our overall experience at Metta was excellent. Facilities were good, staff were superbly friendly and attentive and ambience reflected its boutique accommodation claim. An unusual design feature of the rooms are doorless shower and toilet - perfectly fine for our family unit but I imagine it could prove a bit awkward for some occupants. We would return to Metta on our next Siem Reap visit based on our stay experience. Front desk manager, Mr Kim was an attentive host.

The best hotel ”

I stayed in this hotel for 2 days and was 100% satisfied. 1) Clean room and facilities equipped with all I needed - Room was super clean and comfortable - Anti-mosquito 2) Impressive swimming pool - Very clean and water - Water was quite special(Thermal?), so that I was even able to open my eyes without problem in the swimming pool 2) Dining show - The hotel provides a dining show every sunday - USD 25 which is very reasonable price for a course dinner and very nice show 3) Free cocktail time - The hotel provides free cocktail and some fruit chips from 18:00~19:00 - Number of glasses are not limited, so it is possible to drink 3 or even more cocktails without payment! 4) Nice staffs - Not just commercial, but real kind staffs who are willing to help you always If I come back to Siem Reap later, I will absolutely chose this hotel again without doubt. Once again, thanks to all staffs of Metta Residence and Spa.

One of the reasons why I will definitely come back to Siem Reap”

One of the reasons why I will definitely come back to Siem Reap is Metta Residences & Spa. Everything about their service is EXCELLENT. 1. Answers online queries fast - 2. Airport pick-up was a breeze. 3. The Hotel was beautiful, truly lived out to being an oasis. It’s an Instagram / selfie haven - 4. Location - 10-mins tuktuk ride to the centre if you want to go to the night market or do pubbing; very peaceful in the evening. From the airport, it’s about 20-mins at 40kph. 5. The room is love - very spacious and relaxing. 6. WIFI - really strong all throughout the hotel. 7. Food - breakfast buffet selection is adequate with the right balance of continental and Khmer dishes which I like 8. Staff - they are the kindest and most accommodating. They genuinely care to help and assist. I appreciate that they always take the extra mile - you need not ask, as they readily provide.

5 Stars Service, we had an amazing time in Siem Reap thanks to Metta ^^”

All the staff in the hotel remember our name. The food is excellent! Especially the dinner. We ate at many different restaurant in Siem Reap, some are very expensive but non of those can compare to the food quality of Metta.The room is great, it is comfortable, nice and clean. The massage is wonderful. I should've booked a 7 days stay instead of 3 days, 3 nights at Metta is not enough. Thank you all for your wonderful service, Mala, Lihoung, Sopheak, Saona, Chea, Kim, Tom. I specifically try to remember all your name cause you guys are so helpful and friendly. U have an excellent team Manager William. Me and my fiance will definitely coming back to Metta Residence & Spa again next year!

Fantastic Stay”

Dear General Manager of Metta Residence, I am writing to you about the excellent service I have received during my stay in Siem Reap at ur resort. I have to be honest that we are sceptical about the very little review you have got as you are a new resort. We decided to take the risk and go for it. It was the best choice ever! We were picked up promptly at the airport by your friendly driver. A very warm welcome upon arrival with our welcome drinks. Our booking were for 2 nights before flying to Sihanoukville. It was pouring with rain and we were always sheltered with umbrellas in and out of the hotel. The tuk tuk is always ready for us. Even when we needed to be pick up from the old market, whatever request we made was never rejected but always handled with professionism. Always attentive and polite. I understand there could be language barrier for some but the staffs are always ready to serve and help. Our first night we had a shower malfunction, technician were sent very quickly to help resolved it. No hassle. Brilliant. Unfortunately I had a car accident which I was sent to the International hospital for emergency treatment. We called up the hotel and request for a pick up from the hospital. Shortly a SUV arrived and upon arrival at the hotel. Concerned staffs were ready to welcome us me back. They immediately usher me with gentle care back to my room. Everyone were concerned and care for my condition. Such genuine care and concern I was deeply touched. I feel so warm and consoled despite my condition of which has totally ruined our holiday I have fruits sent to our room for me. Cold ice sent when needed. As we cannot travel out anymore, we requested for an extension for me to rest, it was handled swiftly with little to no disruption. Room service was superb. I was unable to walk much and therefore we had dinner in the hotel. Presentation was great. Next evening, as I limped downstairs, immediately the staffs came to me to escorted me to the restaurant.

Amazing new hotel”

The quality of the staff and service of this hotel is exceptional. The hotel is clean, new and elegant. Our suite was amazing, with its own pool. The bathroom floor did get a little slippery, but nothing a towel didn't quickly fix. The breakfast is cooked individually and was great quality. The hotel is located a little out of the centre of Siem Reap, however they provided transfers that were quick and pick ups that were always on time. The spa services were relaxing, professional and top quality. If you are going to Siem Reap, stay at the Metta Residence and Spa!

A beautiful resort!”

Metta Residence is a little gem in Siem Reap. Had a great 3 night stay. The staff were all extremely service oriented and attentive. Airport transfers to and from the resort were punctual, breakfast was decent, spa was amazing and the Vaspara dinner and show was a splendid way to spend a Sunday night. Mr Kim, Vuthy, Nith, Eric, Angel, Sreamay from spa and all the F&B staff at the Vasapara show were amazing! Sorry if I missed some names. Mr Kim from the front desk went above and beyond to help when I had a slight medical issue. They were truly helpful in my time of need. Service was top notch!! I am so grateful to all who made my first trip to Siem Reap the most enjoyable one. I will definitely be back!

EXCELLENT SERVICE”

I love everything about Metta! We've been greeted nicely by pretty girl named 'Lihoung' and her supervisor 'Kim'. We love both of them! They tried their very best to cater our request and gave us splendid service! The room itself is beautiful, warm and nice. Love the smell of the room! They upgraded our room to junior suite and put extra effort to give us the best experience ever! They even threw a little surprise for a 'just gt married' couple like us. They decorate our room nicely with roses and a nice looking slice of cake. In term of the food, I love the croissant! The breakfast is nice enough and for a young traveler like us. We seriously cant think of one bad thing about Metta, we love the pool, we love the staff, we love our room, we love the service, we love the food, we love everything! In fact we are planning to come again next year and stay at the same room :) If there's one main reason why we love Cambodia so much, that will be because of the lovely experience that we got from this hotel :)) Will definitely suggest this hotel to everyone especially young couple, family and solo traveler that expect a nice cozy and chill ambiance in Siem Reap. Congrats Metta!

A pleasant stay in Siem Reap”

The staff in Metta Residence & Spa are very nice and polite. Each staff gives me a warm smile whenever I walk by or ask him a question. And they can speak good English. The location is about 5-8 mins distance from city area (by Tuk Tuk), and they do provide free Tuk Tuk from 5-10pm. It's not a problem if you wanna hang out at night. One thing is the staff responses very fast when we were lost. Very appreciated. I would recommend Metta to anyone who would like to visit Siem Reap. They are friendly, passionate and grateful.

Great moments!”

We enjoyed a great experience at Siem Reap at Metta Residence and Spa. The staff was always helpful, very responsive in any case. They organized the visit at Angkor Vat for us with a driver, and a French speaking guide in order that our kids could benefit from the history of the site. Furthermore, everything was done during our stay to make us feel at home, and we really appreciated all the attentions we received from part of the staff.

Exemplary Service and very friendly and helpful staff”

Stayed for four nights in the end of June 2018, whilst visiting Siem Reap with my sister. Booked Metta based on the star ratings, facilities available and the photographs of the rooms provided on the hotel booking sites. This boutique hotel with 34 rooms, a pool, spa, and restaurant is one of the best ones I have stayed in, in a long time. The staff us very helpful and courteous, which makes your stay in this popular tourist destination, that much more enjoyable. My thanks to Kim, Diamond, Ka, Lipton and (I am not able to capture the names of all of the staff here) alĺ the other wonderful staff working here. They offered free pick-up and drop at the airport. You can also ask for transportation arrangements for the sightseeing trips to the tourist attractions, with or without the services of a paid tourist guide, from the lobby. The location is a bit away from the center of the city, but the hotel provides free 'tuk-tuk' drop and pick-up between 5pm and 10pm everyday. You can also hir

Lovely Stay”

My husband and I had a wonderful stay in this quaint hotel. The staff were all so accommodating and very helpful. Upon check in, they upgraded us to a Junior suite. That was really nice of them. :) Ten we also booked for a massage.. for two days. Unfortunately, they mistakenly booked our first massage for 1 hour only instead of 2 hours. To compensate that mistake, they gave us the next massage for free! Wow! that was another freebie! They also have "Free Cocktails" at the pool side from 6-7PM. Drink all you can!! Then on the 3rd day- they surprised my husband with a birthday cake! It was a pleasant surprise. And lastly, since our flight was leaving late at night, I asked if I can extend and how much the cost will be! Viola!!! Since the room is free..they extended it FOC!!! What a vacay we had!! Thank you Metta Residence Spa for a wonderful vacation!!

Most relaxing hotels I have stayed in ”

An incredible 3 nights at the Metta Residence. It only has 35 rooms, so the level of service and attention they give each guest is amazing. The staff at the reception are so kind and helpful. The cocktails were well priced and so was the spa. They pick you up and drop you off at the airport and are very prompt. If you are going to Angkor Wat the hotel will happily help you organise that trip and it’s extremely well priced booking a tour guide and tuk tuk through them. They also give you happy hour (free cocktails 6-7pm). All in all the most relaxing hotel I have stayed in. The only downside was we booked only 3 nights and we would have loved a week, but unfortunately moved onto our next part of our vacation too early. Whoever books this hotel is in for a treat 😃

My new favourite hotel in Siem Reap”

We were a couple that stayed at the Metta for 3 nights and we absolutely loved it. This was my 4th time to Siem Reap and I have stayed in many hotels in Siem Reap and this is my new favourite hotel. On this trip we travelled around Cambodia staying in all different hotels and this was the best.The service was amazing. We stayed in a poolside room which we found to be very spacious and beautiful with a balcony that looks straight out to the pool and a nearby private cabana. Air con was great as we found it wasnt so great in other hotels. Food was also great and exceptional bar service by the pool. The free took took rides to the old market and free cocktails for 1hr at night by the pool bar made this hotel even better. Will definitely stay again on my next trip over there ☺️

Great boutique hotel off the beaten path!”

I had an amazing stay at Metta Residence & Spa. The staff were very courteous and attentive. Room was nice, food and amenities were great as well. My tuk tuk driver who brought me to Angkor Wat two days in a row was great as well and I especially loved the boxed breakfast they packed for me when I left at 5am to see the sunrise. My only critiques are that there was no WiFi in my room or throughout the hotel on the first night (possibly due to the rain). Second night it wasn't very fast (100kbps) but was at least connecting. My free 60 min massage ended up being only about 45 min long but was a good massage quality wise. Bring strong mosquito repellant if you are prone to bites as I used the organic one provided by the hotel but still managed to get bit 5-6 times!

Best customer service ”

Easily one of the best hotels I’ve ever stayed, excellent experience starts from the beginning when they pick you up from the airport all the way to the best hotel room set up. Every staff members are friendly and attentive, always greet you with a smile whenever and wherever in the hotel. Breakfast is amazing and staff is so attentive that makes you feel like a royalty, always greet us with our names and the chef at the breakfast even remembers my preferences just after one day. Especial thanks to Veasna, she makes us feel at home and she is a very attentive host, organized our trips and activities, always happy to see us and asked us about our days, she is a super star. Metta Residence and Spa is easily a well deserved five star hotel and all the staff members also makes it feel like a very luxury home away from home.