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"This is the massive entertainment property with great hospitality."
MGM Cotai
Excellent
Location rating score
180 meters to public transportation
Free airport transfer
Currency exchange
Free Wi-Fi in all rooms!
Hot tub
| Value for money | 8.4 |
| Location rating | 8.5 |
| Nearest airport | Macau International Airport (MFM) - Macau |
| Distance to airport | 1.5 km |
Rooms available at MGM Cotai
- Room size: 128 m²/1378 ft²
- City view
- 1 king bed
- Room size: 128 m²/1378 ft²
- Shower and bathtub
- 1 king bed
- Room size: 43 m²/463 ft²
- Shower and bathtub
- 2 double beds
- Room size: 43 m²/463 ft²
- City view
- 1 king bed
- Room size: 43 m²/463 ft²
- City view
- 1 king bed
- Room size: 51 m²/549 ft²
- Shower and bathtub
- 2 double beds
- Room size: 43 m²/463 ft²
- City view
- 2 double beds
- Room size: 90 m²/969 ft²
- Shower and bathtub
- 1 king bed
- Room size: 43 m²/463 ft²
- Shower and bathtub
- 2 double beds
- Room size: 43 m²/463 ft²
- City view
- 1 king bed
Frequently asked questions
What time is check-in and check-out at MGM Cotai?
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to MGM Cotai?
MGM Cotai is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at MGM Cotai also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, MGM Cotai has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange taxi service.
What is the smoking policy at MGM Cotai?
MGM Cotai does not permit smoking in any of its rooms, but allows smoking in designated areas.
What people love about MGM Cotai
- 10.0Exceptional
"Thanks for the sweet arrangement for my birthday stay."
Pui
|
December 10, 2019
- 10.0Exceptional
"I would recommend the art tour organized by the hotel."
Pui
|
December 10, 2019
- 9.6Exceptional
"Overall very satisfied with my stay at MGM Cotai."
Carol
|
August 16, 2018
682 reviews
What travelers say they love:
Family with older children
If what you're looking for is a conveniently located property in Macau, look no further than MGM Cotai. The property is just away from the city center, and it normally takes about 10 minutes to reach the airport. With its convenient location, the property offers easy access to the city's must-see destinations.
MGM Cotai offers impeccable service and all the essential amenities to invigorate the weary traveler. The property offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour room service, 24-hour security, convenience store, daily housekeeping.
The ambiance of MGM Cotai is reflected in every guestroom. bathroom phone, carpeting, complimentary instant coffee, complimentary tea, in-room tablet are just some of the facilities that can be found throughout the property. The property offers many unique recreational opportunities such as fitness center, sauna, spa, massage. MGM Cotai is your one-stop destination for quality accommodation in Macau.
Most talked about facilities
What they offer
"First of all the reception staff is very polite with helpul."
Keiichiro
|
May 6, 2019
Popular facilities
Languages spoken
- English
- Chinese [Mandarin]
- Chinese [Cantonese]
- Korean
Accessibility
- Elevator
- Facilities for disabled guests
- Wheelchair accessible
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Casino
- Massage
- Steamroom
- Fitness center
- Sauna
- Swimming pool [outdoor]
- Hot tub
- Spa
Dining, drinking, and snacking
- Bar
- Restaurants
- Coffee shop
- Room service [24-hour]
Services and conveniences
- Cash withdrawal
- Daily housekeeping
- Postal service
- Check-in/out [express]
- Dry cleaning
- Safety deposit boxes
- Check-in/out [private]
- Front desk [24-hour]
- Salon
- Check-in [24-hour]
- Gift/souvenir shop
- Security [24-hour]
- Concierge
- Laundry service
- Shops
- Convenience store
- Luggage storage
- Smoke-free property
- Currency exchange
- Pets allowed
- Smoking area
For the kids
- Family room
Getting around
- Airport transfer
- Car park [on-site]
- Valet parking
- Car park [charges apply]
- Shuttle service
- Car park [free of charge]
- Taxi service
Nearest essentials
Airports
Public transportation
Hospital or clinic
Convenience store
Cash withdrawal
Food and dining
Breakfast options
Restaurants on site
What's nearby
- Casino at Venetian Macao - 840 m
- Macau Tower Convention & Entertainment Centre - 4.88 km
- Macao Museum - 4.88 km
- Grand Lisboa Casino - 5.44 km
- St. Dominic's Church - 5.44 km
- A-Ma Temple - 5.78 km
- Senado Square - 5.95 km
- Historic Centre of Macau - 5.97 km
- Monte Forte (Fortaleza do Monte) - 6.14 km
- Ruins of St. Paul's - 6.3 km
- The Spectacle (MGM Cotai) - 70 m
- Skycab Cable Car (Wynn Palace) - 180 m
- Cotai Strip Resorts - 210 m
- Cubic Club - 290 m
- Hard Rock Hotel - 290 m
- Taboo Show - 290 m
- City of Dreams Casino - 300 m
- The House of Dancing Water - 310 m
- Kids Cavern (Cotai Sands Central) - 310 m
- Sands Cotai Central Casino - 310 m
Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
| Guest's age | Extra bed |
|---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 3-12 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 13 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts
Check-in/Check-out
Getting around
Extras
The property
Property announcements
 MGM Cotai |  |  | Best value!  | |
| Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Excellent 682 reviews 8.6 Location 8.5 | Excellent 3392 reviews 8.8 Location 8.8 | Excellent 23846 reviews 8.6 Location 8.7 | Excellent 8705 reviews 8.7 Location 8.5 |
| Neighborhood | Cotai | Cotai | Cotai | Cotai |
Reviews of MGM Cotai from real guests
Show reviews that mention
Great Birthday Surprise!!”
Booked MGM Cotai for my boyfriend's birthday last week, and have let the hotel know that we would like some arrangements for that. It was definitely the best birthday arrangement have experienced from a hotel. We entered the room with Happy Birthday balloons on the bed, a lego-made photo frame gift with our life photos inside (the hotel has asked me for photos in advance). And they also greeted us with a mini chocolate cake(yum!), a birthday card and fruits when we return from dinner. Hotel room itself is comfortable and spacious, breakfast buffet is awesome. The only problem is that the receptionist mentioned about the birthday surprise during check-in (out of our surprises), so ask your friend to stay away during check-in. Would definitely recommend whoever would like to celebrate birthday in Macau to stay with MGM Cotai!
Dear Ching, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Front Office
Fantastic Stay !”
Fantastic Stay! Unforgettable Experience! kudos to Jessica Cai who is front dest duty manager,she is friendly and helpful. As I was celebrating my Husband birthday with my family at MGM Cotai, We were offered a free upgrade to a resort suite and the room was spacious. Everything matches up with a five-star hotel expectation. They gave me a very lovely birthday cake and lovely cholocate.The resort room is very big ,the bathroom is great,and the resort great location connecting to the shopping mall and restaurant ! So very convenient,Thank you all for your kindness. I will be definitelly back to your hotel. Finally,There is a staff member at the Tria spa who is impolite and hopes that the hotel will improve next time!
Dear Yeung, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Front Office
Good Stay”
Overall very satisfied with my stay at MGM Cotai. The hotel room is clean and nice, will stay again in the future if got chance.
Dear Carol, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Front Office
Great staff Great service”
This is the massive entertainment property with great hospitality. First of all the reception staff is very polite with helpul. That is your wonderful hotel experience starts. The hotel room is nice and clean so it will guarantee your comfortable private time. Unlike Las Vegas MGM, the drinks including some beers in the refrigerator are all free. The restaurants in the hotel provides very friendly and professional service. They explained some unfamiliar chinese foods to me. I made my trip with limited budget, but I still enjoyed my stay a lot and every staff members in this hotel treated me like a guest.
Dear Keiichiro, Warm greetings from MGM! Thank you for choosing us for your recent stay. We genuinely appreciate the constructive feedback you’ve provided. Thoughtful takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Front Office
Exceptional”
its good to me, if i go to macau, i go to mgm hoel cotai again~~^^
Dear Hyuk, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Front Office
Nice Hotel”
We would like to thank you for an amazing stay. The hotel staff was professional and eager to see our needs. They went as far as to extend our check out until 14:00. From the door man to front desk we were immediately cared for. The room was spacious and elegant. No expense was spared. The room opened up to a beautiful skyline view of the Macau Tower. We also appreciate the large TV's and timely deliver from the staff on all of our in house orders. With wide open swimming and spa area the emenities were very relaxing. I personally loved the stainless chair in the spa area. The view while swimming and relaxing was breathtakingly beautiful. I will recommend your hotel and look forward to my next visit. Thank you for catering to our needs and treating us so well
Dear ROBERTO, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Front Office
Beautiful new hotel”
The rooms, hotel, decoration, restaurants are all very nice. Not too crowded as compared to the hotels next door (Sands Cotai). However, the soft skills of the staff needs to be upgraded. Short story: I booked 2 rooms under my name (because I settled using my credit card) and asked the hotel if I could add my father's name to my room (double beds) because he will be checking in first. Hotel's reply was absolutely no because it was early bird so I cannot make any amendments. So same goes for the other room which was supposed to be for a family friend and her husband. One staff even replied something along the lines of paying extra I think. I wasn't exactly changing the dates, I would still arrive later that night, but I just wanted to make sure they are settled first. After many emails, they replied and said OK. So if you are booking multiple rooms, I would suggest you have all the names sorted waaaaayyyy in advance to avoid chaos.
Dear Katherine, Warm greetings from MGM! First of all, I would like to sincerely apologize for the unpleasant experience you encountered during your recent stay with us. I am grateful that the captioned matter was quickly brought to my attention, giving us the opportunity to resolve it promptly. It is always our highest priority to provide an exceptional experience for our guests and in this instance we deeply regret not being able to achieve that for you. What you encountered is absolutely unacceptable and we have already taken steps to prevent any similar occurrences in the future. We look forward to welcoming you back and thank you very much indeed for your kind understanding. Best regards Front Office Attendant Rooms – Front Office Guest Experience
Brand New Chain Hotel, but not professional staffs”
Regular Service is ok, but they can't solve any problems as they could do. Customer had to wait and keep checking the Status. For my case, i got wrong information from AGODA about my room type, MGM Staffs can't help anything better. Even, my friend forgot her stuffs after she checked out, i have all documents to get those stuffs back for my friend, MGM Staff gave me a wrong email, can you imagine that? What's happen here for service?
Dear Mr. Piraphong, Thank you for staying with us during your recent visit to Macau. With regard to the service inaccuracy provided, please allow me to apologize on behalf of our team on the inconveniences you have experience during your recent stay. Your valuable comments would not go unnoticed as I have shared with relevant management team for further review and improvement. I wish the service issue you encountered will not dent your confidence of our hotel. We can reassure you that what happened does not represent the service standards we consistently strive to uphold in this hotel at all times. We do hope that we will have the opportunity to serve you again at some stage and look forward to welcoming you in the near future. Should there be anything else I may assist you with, please do not hesitate to contact myself directly. Warm Regards, Front Office
Amazing stay”
MGM Hotels chain is one of our favourite. Best service and attantion to all details, kindness and professionalism of Hotel staff has no limits. Always doing their best to make our stay during special occasions unforgettable. Definitely will come back again.
Dear Anna, Warm greetings from MGM! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your thoughts, and I look forward to passing along your compliments to our team members. Your experience means a lot to me and to the entire team. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards, Front Office
Quality room but bad experience ”
When we are taking a rest in the room, and their cleaning service staff knock the door few times, then they open our door without our permission. This is a very scary for me and my girlfriend. So, I would not suggest any people choose MGM Cotai for any Macau Trip
Dear Mr. Hoi, Warm greetings from MGM! Thank you for choosing us for your recent stay and for bringing the issue to our attention. We regret to hear that our service did not meet your expectations and live up to our own high standards. We would greatly appreciate the opportunity to further clarify a few details of your experience. As such, please feel free to contact us directly at cotaifoge@mgm.mo We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will give us another opportunity to serve you. We are driven by the aim to Make Great Moments for each of our valuable guests. Best regards Front Office
Need more developments”
We booked a month ahead of our stay, but it was almost canceled in the last minute due to the delay of MGM opening. It was really headache to find another hotel, especially the big holiday season. Finally we got the room, but I had been extremely stressed, but there was no compensation to this. We arrived in the hotel around 3pm, but our room was not even ready, so we wasted another hour. Again, no compensation. The room was nice and clean in general. Housekeeping was good, staffs were nice. However, the hotel needs more entertainments especially comparing with its neighbors. Casino was fine, but not very well organized, for example, we had to wait for hours to get a table in the noodle place in the casino even though we could see hundreds of empty tables. Except those few inconveniences, the hotel was quite good in general.
Dear Sungeun, Warm greetings from MGM and thanks for your support in our newly opened hotel! Thank you for choosing us for your recent stay and for bringing up some of issues you experienced to our attention. We regret to hear that our service did not meet your expectations and live up to our own high standards. At the same time, we are glad that you enjoying the room and your kind words complementing our Housekeeping. Please rest assured that the highlighted issue was immediately addressed by the management and specialist team of our hotel. We are determined to take any steps necessary to ensure that similar incidents do not happen again in the future. Thanks again for your comment and patronage. We very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Team
It was the best and most fabulous hotel I have been so far. The staff were all amazing. ”
MGM has everything. The staff were very knowledgeable and extremely helpful. The facilities are just amazing.
Dear Francis, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Front Office
Very nice and beaufity Hotel”
Very nice hotel, room have a lot of space with nice view. The color and decoration in room was beautify, I feel relax on it. In room, they provided a lot of soft drink and beer in free. Lovely
Dear LEE, Warm greetings from MGM Cotai and thank you for your support in our newly opened hotel! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your thoughts, and I look forward to passing along your compliments to our team members. Your experience means a lot to me and to the entire team. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Team
first timer ”
we arrived at 3:30 pm and there was a long queue checking in. 1) why aren't more staff deployed for checking in or hotel management should improve the checkin process 2) the room was still not available. this was not acceptable. we came back at 10 p.m.. we were upgraded to suite, that's good. but I wonder if that's a compensation for the bad checkin experience or just because the hotel was full. swimming pool was out of service but we were not informed when we made the booking.
Dear Hay, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards, Front Office
High quality hotel”
Very grand and clean hotel, staff are nice. But the price is very expensive too.
Dear Guest / Guest name, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Front Office
There was a little hold up during checkin, but the staff were very professional. ”
very nice, arty hotel. A little problem at check in, but resolved well and a surprise gift from staff was a nice and welcoming.
Dear Sir/Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Front Office
Excellent”
This is the best hotel in Macau
Dear Guest, Warm greetings from MGM! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your thoughts, and I look forward to passing along your compliments to our team members. Your experience means a lot to me and to the entire team. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Front Office
Exceptional”
Hotel is good. But Janice wong has terrible service, do body take care of you when you seated...hair salon is very good
Dear jie, Greetings from MGM! Thank you for your support our newly open hotel! Thank you for choosing us for your recent dining experience; we regret to hear that you were not impressed with your time at Janice Wong. Please know that we greatly appreciate your valuable feedback concerning the service attentiveness as they continue to keep us motivated to improve and aim to Make Great Moments for each of you. As such, rest assured that we have taken note of your comments and shared with the concerned team. Thank you again for taking the time to share your feedback. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will provide us another opportunity to serve you. We looking forward to welcoming you back. Thank you. Casey Cheah Guest Experience Team
Quiet , good service, clean and comfortable”
Would help the customer to book the restaurant outside the hotel. The explanation of the CS for food delivery and the spa services. Can upgrade to twin bed room without extra money. Can enjoy the spa facilities even though the services enjoyed for each person is less than the minimum requirements.
Dea rLIM , Warm greetings from MGM! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your thoughts, and I look forward to passing along your compliments to our team members. Your experience means a lot to me and to the entire team. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Front Office
Excellent stay”
Thanks for the sweet arrangement for my birthday stay. I have booked for the show in City of Dreams which is just opposite of the hotel. it is very convenient. I would recommend the art tour organized by the hotel. There are a lot of art pieces there.
Dear Pul, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Front Office