MGM Macau
MGM Macau
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Grand Room MGM Macau
Grand Room
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Lobby MGM Macau
Lobby
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Lobby MGM Macau
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Interior view MGM Macau
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Location
Excellent
8.5
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MGM Macau

Excellent location
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Excellent
From 918 reviewsSee what guests said
8.6
Recommended by 88% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Sauna

Room choices
8.7
Excellent
Room comfort & quality
7 travelers are looking at this property right nowBook now before it's too late!
2-Bedroom Grand Deluxe Suite
2-Bedroom Grand Deluxe Suite
...
  • Ocean view
  • 220 m²/2368 ft²
  • 2 double beds
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1-Bedroom Grand Suite
1-Bedroom Grand Suite
...
  • City view
  • 138 m²/1485 ft²
  • 1 king bed
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Grand Room
Grand Room
...
  • City view
  • 48 m²/517 ft²
  • 2 double beds or 1 king bed
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Grand Deluxe Ocean View
Grand Deluxe Ocean View
...
  • Ocean view
  • 48 m²/517 ft²
  • 2 double beds or 1 king bed
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Grand Studio
Grand Studio
...
  • Ocean view
  • 54 m²/581 ft²
  • 2 double beds or 1 king bed
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Double Or Twin Deluxe Two Bedroom
Double Or Twin Deluxe Two Bedroom
...
  • 190 m²/2045 ft²
  • Kitchenette
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Double Or Twin Grand
Double Or Twin Grand
...
  • 48 m²/517 ft²
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Double Grand
Double Grand
...
  • 138 m²/1485 ft²
  • Kitchenette
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Double Or Twin Grand Deluxe
Double Or Twin Grand Deluxe
...
  • 55 m²/592 ft²
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More about MGM Macau

More about MGM Macau

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (918)Booking.com Reviews (218)
8.6
Excellent
Cleanliness9.1
Facilities8.5
Location8.5
Room comfort and quality8.7
Service8.8
Value for money8.0
Provided by verified guests of Agoda
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Showing 798 verified guest comments
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8.4
Jon from Singapore
Couple
Grand Deluxe Ocean View
Stayed 1 night in April 2018
Great experience”
We were upgraded from Grand deluxe Ocean view to a stunning Suite room which is very clean and well kept. Was puzzled the service staff did not open the heavy doors for you at the VIP lobby. Special commendation to Manager Mr Cyrus Lei for his excellent service. Good restaurants and beautiful deco. Though disappointed with Rossio as the special arrangements did not happen for our silver wedding anniversary celebration dinner, the overall experience was good. Would stay here again.
Reviewed April 17, 2018
Dear Jon, Warm greetings from MGM MACAU! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your great impressions following your recent celebratory stay with us. I will definitely pass along your compliments to Cyrus Lei our Hotel Duty Manager. Thank you for bringing your highlighted issues to our attention and rest assured that it was immediately addressed by the management and specialist team of our hotel. Appropriate measures will be taken based on your evaluation. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
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MGM Macau
4.0
Chatchai from Thailand
Business traveler
Deluxe Room
Stayed 1 night in March 2018
Not a typical 5 stars hotel”
The only one thing this hotel have the best is location.
Reviewed March 16, 2018
Dear Chatchai, Warm greetings from MGM MACAU! Thank you for taking the time to share your feedback. While we wish you had a better experience, so we very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
Responded March 19, 2018
MGM Macau
8.4
Sung from South Korea
Couple
Grand Deluxe Ocean View
Stayed 1 night in February 2018
Do not get the ocean side view”
Everything was really nice but the ocean side view is terrible. You'll see a junkyard filled with buses and the view is terrible.
Reviewed February 12, 2018
Dear Sung, Warm greetings from MGM MACAU! Thank you for taking the time to share your feedback. While I wish you had a better experience, thus we hope to welcome you back to our hotel very soon! Best regards Casey Cheah Guest Experience Manager
Responded February 13, 2018
MGM Macau
8.4
Czieat from Malaysia
Family with teens
Grand Room
Stayed 1 night in January 2018
Hotel is nice ”
Hotel is nice Hotel staff service moderate good Casino staff here is poor ;( if compare to Malaysia Genting
Reviewed January 23, 2018
Dear Czieat, Warm greetings from MGM MACAU! Thank you for choosing us for your recent visit and we regret to hear that our service did not meet your expectations and live up to our own high standards. Please know that we greatly appreciate your valuable feedback concerning the service attentiveness as they continue to keep us motivated to improve and aim to Make Great Moments for each of you. As such, rest assured that we have taken note of your comments and shared with the concerned team. Thank you again for taking the time to share your feedback. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will provide us another opportunity to serve you. We looking forward to welcoming you back. Thank you. Casey Cheah Guest Experience Manager
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MGM Macau
10.0
Zhang from China
Couple
Grand Deluxe Ocean View
Stayed 1 night in January 2018
Excellent experience”
It was my first time staying at MGM. Everything is excellent. Our room is upgraded from Grand Deluxe to Deluxe suite for free. The room is clean and spacious and luxurious.
Reviewed January 17, 2018
Dear Zhang, Warm greetings from MGM! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your thoughts and your experience means a lot to me and to the entire team. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
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MGM Macau
10.0
Yong from Singapore
Couple
Deluxe Room
Stayed 2 nights in January 2018
Great”
Great place but need to improve on the food as although freshness is there but the taste is abit out after trying a few dishes especially Asian Foods in the menu
Reviewed January 14, 2018
Dear Yong, Warm greetings from MGM MACAU! Thank you for choosing us for your recent dining experience. We very much delighted for your kind words in regards to our restaurant. We genuinely appreciate the constructive feedback you’ve provided about the food. Thoughtful takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
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MGM Macau
5.6
Lay from Singapore
Couple
Grand Room
Stayed 1 night in December 2017
Normal hotel not worth the price”
service not good, wifi still need log in personal phone. limited shutter bus.
Reviewed December 23, 2017
Dear Lay, Warm greetings from MGM MACAU! Thank you very much for your recent stay with us. We regret to hear that our service did not meet your expectations and live up to our own high standards. We appreciate you taking the time to share your feedback. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will provide us another opportunity to serve you. We looking forward to welcoming you back. Best regards Casey Cheah Guest Experience Manager
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MGM Macau
5.6
Jephonie from Philippines
Couple
Grand Deluxe Ocean View
Stayed 1 night in December 2017
Incompetent Staff”
The room was beautiful. We stayed at an Ocean View corner room and it was breathtaking. Here are my gripes about this hotel - I asked for band-aids from the front desk. The staff on-duty could barely speak English, needless to say, it never arrived. However, this was the deal-breaker for me. During check-out, I asked the receptionist whether he could tell the driver of the free shuttle bus to drop us off the Macau Tower. We had lunch reservations there and the hotel shuttle buses to Cotai pass there all the time. He did not make any effort and just told me that they have no terminals in Macau Tower. This 5-star hotel has the worst customer service I've ever experienced. I will not come back here again.
Reviewed December 23, 2017
Warm greetings from MGM MACAU! Thank you for taking the time to share your valuable feedback with us. We are delighted that we were able to impress you with our hotel room design as well as the great view. However, we regretted to hear that our service did not meet your expectations and live up to our own high standards. Please know that we greatly appreciate your valuable feedback as they continue to keep us motivated to improve and aim to Make Great Moments for each of you. As such, rest assured that we have taken note of your comments and shared with the concerned team. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will provide us another opportunity to serve you. We looking forward to welcoming you back. Best regards Casey Cheah Guest Experience Manager
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MGM Macau
8.8
Tee from Malaysia
Couple
Grand Room
Stayed 1 night in December 2016
Excellent”
Hands down one of the most beautiful places my husband and I have stayed at. Very classy rooms.
Reviewed December 07, 2017
Dear Tee, Warm greetings from MGM MACAU! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to me and to the entire team. We appreciate your kind comments and very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
Show more
MGM Macau
8.8
Shi from Singapore
Solo traveler
Grand Room
Stayed 1 night in August 2017
Excellent service ”
Attentive friendly and helpful staff
Reviewed August 27, 2017
8.4
Ja from South Korea
Group
2-Bedroom Grand Deluxe Suite
Stayed 2 nights in August 2017
Excellent”
we stayed at the two bedroom suite, the view was amazing, the room (esp the bathroom) was fantastic, close to michelin restaurants + old city, breakfast satisfacotry and i personally liked it that this hotel was more quiet than the ones in cotai. the only downside was the service/staff- the doormen did not once open or hold the doors (i mean what is up with that? not to mention how heavy the doors were) and even through the vip desk, checkin process took forever (sans any welcome drink or whatsoever) of course most staff were very helpful and nice but its those little things that really make the difference you know? overall, i recommend this hotel but they could work on their service a little
Reviewed August 15, 2017
8.8
Wookyu from South Korea
Family with teens
2-Bedroom Grand Deluxe Suite
Stayed 1 night in July 2017
Excellent”
Everything is perfect. But shuttle service position is a little bit inconveniece. And when I go out to smoke outside with my personal slippers, vip hotel gate person look at me very weird. Without that, everything is perfect. If I go to Macau again, I will go there.
Reviewed August 07, 2017
8.0
Solip from South Korea
Couple
Grand Room
Stayed 1 night in July 2017
My diposit is not canceled now”
The special gift is icecream coupon And free spa is enterance the swimpool Bad explain
Reviewed July 31, 2017
10.0
franco from Brazil
Couple
Grand Room
Stayed 3 nights in July 2017
great experience”
awesome place and the best staff experience i ever had. Highly recommended
Reviewed July 30, 2017
6.0
Martin from Philippines
Family with teens
Grand Deluxe Ocean View
Stayed 1 night in July 2017
Not what I expected”
The staff can be more helpful
Reviewed July 26, 2017
8.4
Martono from Indonesia
Couple
Grand Deluxe Ocean View
Stayed 1 night in March 2017
5 star hotel”
Very luxurious hotel
Reviewed June 20, 2017
3.6
Ngai from China
Couple
Grand Deluxe Ocean View
Stayed 1 night in April 2017
Acceptable”
The room is available after 4:00pm. It is ridiculous.
Reviewed April 22, 2017
9.6
Lai from Malaysia
Family with young children
Grand Studio
Stayed 2 nights in December 2016
Great hotel in Macau”
A great hotel for holiday in Macau.
Reviewed April 15, 2017
10.0
Ka from China
Family with young children
Grand Studio
Stayed 2 nights in October 2016
Good!”
nil
Reviewed January 20, 2017
10.0
MK from Hong Kong
Group
Grand Room
Stayed 1 night in August 2016
customer service is great, room is spacious”
customer service is great, room is spacious
Reviewed January 09, 2017
12345
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