MGM Macau
MGM Macau
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10.0
Exceptional

"The room is clean and spacious and luxurious."

Zhang

|

January 17, 2018

Grand Room MGM Macau
Grand Room
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Lobby MGM Macau
Lobby
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Lobby MGM Macau
Lobby
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Interior view MGM Macau
Interior view
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See map MGM Macau
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Excellent
Location
8.5
See all 6 photos MGM Macau
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What guests are saying:
Front desk staff efficient and friendly.
David from United States
Solo traveler
Very enjoyable stay.
Porferio from Australia
Family with older children
My friends and I have booked a two bedroom suite, the room is surprisingly larger than what we have expected, drinks are complimentary, beds, all amenities and facilities are excellent. The staffs are helpful and nice as well.
Melanie from Canada
Group
MGM offered us a comfortable environment. However, the TV reception wasnt that good. Staff were attentive and friendly. The temperature of the room was nice. The buffet breakfast offered us a great variety of choices and were nice.
Pui from Hong Kong
Family with young children
Everything was nice and comfortable. I especially like their buffet breakfast which offered a large variety of choices. The room was comfortable and the temperature was nice. The pool is an outdoor pool but the water was warm.
Pui from Hong Kong
Family with young children
The stay was excellent. Hotel is well decorated and have a pleasant smell, which attracted me to stay at the lobby for a long period. The down-side of it is the lack of complimentary transport from the airport.
Toh from Singapore
Couple
Great view and spacious, value for money, and with very good facilities. The staff at the reception are very nice, however those at the Conceige and at the parking/transportation could further improve...
Fanny from Hong Kong
Group
Great for MGM, speical arrangement for catering easily the aged and gift to wife
WONG from Hong Kong
Solo traveler

MGM Macau

Excellent location
- Inside city center
- What's nearby?
Excellent
From 978 reviewsSee what guests said
8.6
/
10
Exceptional cleanliness
9.1
Recommended by 91% of guests
Value for money8.0
Distance to city center2.1 Km
Location rating8.5
Nearest airportMacau International Airport (MFM) - Macau
Distance to airport4.2 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

Select your room
8.7
Excellent
Room comfort & quality
2-Bedroom Grand Deluxe Suite
2-Bedroom Grand Deluxe Suite
...
  • Room size: 220 m²/2368 ft²
  • Ocean view
  • 2 double beds & 1 double be...
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1-Bedroom Grand Suite
1-Bedroom Grand Suite
...
  • Room size: 138 m²/1485 ft²
  • City view
  • 1 king bed & 1 sofa bed
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Grand Room
Grand Room
...
  • Room size: 48 m²/517 ft²
  • City view
  • 2 double beds or 1 king bed
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Grand Deluxe Ocean View
Grand Deluxe Ocean View
...
  • Room size: 48 m²/517 ft²
  • Ocean view
  • 2 double beds or 1 king bed
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Grand Studio
Grand Studio
...
  • Room size: 55 m²/592 ft²
  • Ocean view
  • 2 single beds or 1 king bed
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Double Or Twin Grand Deluxe
Double Or Twin Grand Deluxe
...
  • Room size: 55 m²/592 ft²
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Double or Twin DELUXE TWO BEDROOM - ROOM ONLY
Double or Twin DELUXE TWO BEDROOM - ROOM ONLY
...
  • Kitchenette
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Large Studio
Large Studio
...
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    Suite Grand Deluxe
    Suite Grand Deluxe
    ...
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      Quadruple Standard
      Quadruple Standard
      ...
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        Have a question for MGM Macau?

        What people love about the property

        • 8.8
          Excellent

          "Very classy rooms."

          Tee

          |

          December 7, 2017

        • 10.0
          Exceptional

          "Awesome place and the best staff experience i ever had."

          franco

          |

          July 30, 2017

        • 10.0
          Exceptional

          "The service was impeccable."

          Suparerk

          |

          February 10, 2016

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        More about MGM Macau

        More about MGM Macau

        8.8
        Excellent

        "Good Location and Clean Room"

        TSE

        |

        November 2, 2016

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What they offer

        9.2
        Exceptional

        "Good service and nice views!"

        Ellie

        |

        December 30, 2016

        Show less

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (978)Booking.com Reviews (180)
        8.6
        /
        10
        Cleanliness9.1
        Facilities8.5
        Location8.5
        Room comfort and quality8.7
        Service8.8
        Value for money8.0
        Provided by verified guests of Agoda
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        All guests (978)
        All room types

        Show reviews that mention 

        Showing 813 verified guest comments
        12345
        8.0
        Excellent
        Kum from Singapore
        Group
        Grand Room
        Stayed 4 nights in January 2019
        Very good”
        New bedroom slippers too noisy . The old version is better. No many choices for food.
        Reviewed January 13, 2019
        5.6
        Wong from Canada
        Group
        Grand Room
        Stayed 1 night in December 2018
        Run-down 5-stars hotel”
        Location is good but interior of the hotel is bit old fashioned and run-down. Outdoor poor was closed in winter and there’s no indoor pool facilities. Service and breakfast were okay but with this price, I’d prefer staying in other hotels.
        Reviewed December 06, 2018
        Dear Wong, Warm greetings from MGM MACAU! Thank you for choosing us for your recent stay. We genuinely appreciate the constructive feedback you have provided and sorry to learn that the pool was closed. Rest assured that we have taken note of your comments and shared with the management. Thoughtful takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests. We very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
        Responded December 07, 2018
        MGM Macau
        10.0
        Exceptional
        mark from United States
        Solo traveler
        Grand Room
        Stayed 5 nights in November 2018
        My Favourite Hotel in Macau ”
        Excellently appointed, large comfortable room, great restaurants, fantastic pool.
        Reviewed November 10, 2018
        Dear WONG, Warm greetings from MGM MACAU! It is always a pleasure to receive positive feedback from our guests. Thank you for taking the time to share with us. Your experience means a lot to me and to the entire team. Moving forward, we will continue to maintain our high standards of service. We appreciate your kind comments and very much hope to serve you again soon. Best regards, Cyrus Lei Assistant Front Office Manager
        Responded November 28, 2018
        MGM Macau
        8.4
        Excellent
        Ja from South Korea
        Group
        2-Bedroom Grand Deluxe Suite
        Stayed 2 nights in August 2017
        Excellent”
        we stayed at the two bedroom suite, the view was amazing, the room (esp the bathroom) was fantastic, close to michelin restaurants + old city, breakfast satisfacotry and i personally liked it that this hotel was more quiet than the ones in cotai. the only downside was the service/staff- the doormen did not once open or hold the doors (i mean what is up with that? not to mention how heavy the doors were) and even through the vip desk, checkin process took forever (sans any welcome drink or whatsoever) of course most staff were very helpful and nice but its those little things that really make the difference you know? overall, i recommend this hotel but they could work on their service a little
        Reviewed August 15, 2017
        10.0
        Exceptional
        David from United States
        Solo traveler
        Grand Room
        Stayed 1 night in March 2016
        Immaculate”
        MGM is a true 5-Star Property. The room quality is on par with a Ritz. Front desk staff efficient and friendly. Door attendants same. Decent location on Peninsula. Only downside, awkward walk through Casino area with luggage to reach shuttle bus. Must be escorted by Security.
        Reviewed October 18, 2016
        9.2
        Exceptional
        Jessica from Singapore
        Solo traveler
        Grand Deluxe Ocean View
        Stayed 3 nights in May 2016
        Excellent service and clean hotel”
        Staff were very friendly and helpful (especially those at the concierge and reception desk). They were able to communicate in fluent English and the hotel is conveniently located. Would definitely recommend the hotel.
        Reviewed May 25, 2016
        9.2
        Exceptional
        Isabelle from Singapore
        Couple
        Grand Room
        Stayed 1 night in April 2016
        Good hotel and service ”
        Everything was pretty good except that the check in is very slow. Their non smoking rooms are only available at 2pm and even when we waited till then they did not inform us that the room wasn't ready. location wise it is very conveniently located near Senado square and the other big casinos like lisboa etc.
        Reviewed April 08, 2016
        8.4
        Excellent
        florence from Hong Kong
        Couple
        Grand Room
        Stayed 1 night in February 2016
        Good staff, good location, grand in the Lobby ”
        I think the money is a bit high. Rooms are greatly designed however torn out after repeated use by mainlanders ... I found the other 4 star hotel even more clean and new than this one. Rubbish still in my trash bin even when I check in late. It's fully booked the night before yesterday, I'm forced to go for the smoking room. However, the smell is quite intoreable. I suggest your cleaners can fully open the door while tidying up the room and spray some air freshener. However, I'm very impressed by the professional attitude of the staff, bell boy, etc... Just put more effort in cleaning up the room
        Reviewed March 01, 2016
        10.0
        Exceptional
        Suparerk from Thailand
        Family with teens
        Grand Room
        Stayed 3 nights in February 2016
        Luxuriously designed hotel with impeccable service”
        Service, location, design
        I absolutely love the MGM. The service was impeccable. They listened to comments and questions I asked and followed up on it with professionalism and speed. Absolutely luxurious design. Marble of all type used on the floors and walls. Fresh flowers..and wonderful aquarium..!
        Reviewed February 10, 2016
        9.7
        Exceptional
        annie from Australia
        Family with teens
        Grand Deluxe Ocean View
        Stayed 1 night in December 2015
        its good”
        willing to help to fulfill our non smoking floor request.
        the smoking issue is out of control. we already living in a non smoking floor, their were still smoke coming to our room through central air con. we are forced to turn off the air con. its lucky that its winter. its a matter of how to educate their guest. but i know its not easy.
        Reviewed January 01, 2016
        8.7
        Excellent
        TAEHYUNG from South Korea
        Solo traveler
        2-Bedroom Grand Deluxe Suite
        Stayed 1 night in January 2013
        Great Hotel, Rude step.”
        Location, View, Not Crowed
        I stayed at Two bed room Suite. Room was Fablous. View was nice, it makes worth every penny i Spent makes it right. One thing. Staff of hotel are RUDE. they really should change their service mind. And also, i was Dissapointed to hotel About No transport service. That makes me why i didn't choose this one again.
        Reviewed April 28, 2015
        9.0
        Exceptional
        Ming from Hong Kong
        Couple
        Grand Studio
        Stayed 1 night in December 2014
        Improvement make perfect”
        Location , Atmosphere & Restaurant
        MGM is a famous 5-star hotel group and we are willing to stay for a long long time. Foe the trip to Macau this time, we finally have chance to stay in Macau. We made a reservation for the non-smoking room. Check In at 15:00 while staff said still not yet clear up and may be need to wait until 16:00. we go to casino and wait for the time pass and we back to the front office again on 16:00, staff said the room are not yet ready and it may take for another 45mins for the room. We felt disappointed and we need to have dinner around 18:00, therefore we only can take to smoking room for this time which the staff promised will have the air fresh services. We go up to the room and the room are smelly which make up upset. And the staff come to room after 20mins and said need to have the air refresh services. it shown that they do not done what they promise. I think they can improve for the 5 star services.
        Reviewed December 29, 2014
        9.7
        Exceptional
        CHING from Malaysia
        Family with young children
        Grand Room
        Stayed 1 night in August 2013
        excellent hotel”
        hotel is awesome. rooms very luxurious
        the breakfast buffet was amazing! there was maybe more than 30 different kinds of food!the rooms were very spacious and comfortable and very quiet--despite being close to the road.the staff was very friendly too.
        Reviewed August 17, 2013
        10.0
        Exceptional
        Wing from Hong Kong
        Solo traveler
        Grand Deluxe Ocean View
        Stayed 1 night in December 2012
        Very enjoyable stay”
        Veyr clean, luxury service and good shopping
        I really enjoyed my stay in MGM which is my favourite hotel in Macau. Staffs are very attentive and shopping is just AWESOME!! You have all the luxury brands right out of your door steps annd SOOO much cheaper than what's available in Australia. Totally in love with it and i will definately be back again!
        Reviewed May 30, 2013
        8.0
        Excellent
        Alex from Singapore
        Couple
        Grand Room
        Stayed 1 night in December 2012
        Wonderful hotel”
        Excellent amenities
        everything about the hotel is spot on, from check in all the way to checkout. check in was quick, staff were all friendly, amenities were all top notch. the room was very comfortable. there is also shuttle services to major landmarks such as the ferry terminal or the airport.
        Reviewed January 09, 2013
        10.0
        Exceptional
        Wai from Hong Kong
        Business traveler
        Grand Room
        Stayed 1 night in October 2012
        cozy and comfortable”
        good place for gambling
        very good environment and location, good gambling spot easy to win money. nice buffet and fresh, good place for friends and family gathering. will not hesitate to go again. courtesy is their selling point and good service. spa average due to limited staff hence require advance booking, take note.
        Reviewed November 02, 2012
        10.0
        Exceptional
        Wai from Hong Kong
        Family with young children
        2-Bedroom Grand Deluxe Suite
        Stayed 1 night in October 2012
        cozy and good hospitality”
        good place for gambling
        very good environment and location, good gambling spot easy to win money. nice buffet and fresh, good place for friends and family gathering. will not hesitate to go again. courtesy is their selling point and good service. spa average due to limited staff hence require advance booking, take note.
        Reviewed November 02, 2012
        9.7
        Exceptional
        tienchai from Thailand
        Group
        Grand Room
        Stayed 2 nights in October 2012
        perfect place clean room very good taste food”
        close to wynn,grand lisboa and senado sq.
        i prefer mgm to venetian for the reason of check in time used. it is not noisy the food all very good taste the room is as large as 5 star hotel but venetian is better casino room is ok only fresh water given on table no fresh coffee serve like resort world sentosa.
        Reviewed October 28, 2012
        9.7
        Exceptional
        Leong from Malaysia
        Couple
        Grand Room
        Stayed 1 night in October 2012
        Unbelievable Room with the best view.”
        Excellent service and Sunday Buffet Brunch.
        We went to check in early but need to wait until 3pm to check in into the Grand Suite. We went to the buffet which cost 418++ and the food is just excellent. Worth the price as the seafood, Chinese food and the variety spoilt our choices and I filled every bit of space in my stomach. When we went back to the receptionist at 4.30 pm, they made a mistake and told me that our room is not ready. My wife was frustrated but the staff was quick to make amendments and gave us a free 1 room super suite upgrade at level 24. The room is the best we could every imagine and it is too luxurious for only both of us. The amenities inside made us speechless and the view made us awake and would not want to sleep. They provide the corner unit which we had the maximum view. We have complimentary soft drinks in the fridge and we could not ask for more. Lastly, the conceirge staff is the best as she recommended us the right place to visit and help to provide all relevant details to book the turbojet back to HK. Thumbs up !
        Reviewed October 16, 2012
        9.3
        Exceptional
        polsit from Thailand
        Group
        Grand Room
        Stayed 2 nights in September 2012
        view”
        clean n view
        this hotel is the best if u live in suite room view is the best and the room is perfect decorate with so many things that make u happy but for the normal room is ok to live but quite different from the suite room.
        Reviewed October 01, 2012
        12345
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        MGM Macau
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        • Excellent location
        • Macau Museum