Micky Santoro Hotel and Restaurant
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Deluxe Suite
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Location
Very good
7.5
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Micky Santoro Hotel and Restaurant

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From 54 reviewsSee what guests said
6.9
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Air conditioning

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Room choices
Deluxe Suite
...
  • City view
  • 26 m²/280 ft²
  • 1 queen bed
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Deluxe Suite - Special
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  • City view
  • 26 m²/280 ft²
  • 1 queen bed
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Real reviews from real guests

Agoda Reviews (54)
Filter by guest type:
Cleanliness7.3
Facilities6.6
Location7.5
Room comfort and quality7.2
Service6.5
Value for money6.6
Provided by verified guests of Agoda
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Showing 46 verified guest comments
123
4.4
Florian from Germany
Couple
Deluxe Suite
Stayed 2 nights in March 2018
Staff not hospitale, loud music behind the hotel.”
The hotel is in the middle of Santa Fe which is a good and bad thing at the same time. Good because you are in walking distance to the food court and bad because it's very loud during night time. There is a place behind the hotel which is called Big Jel's. They like to play music/karaoke very loud and then when you think it's finally over they start cleaning the place as loud as possible. However this is not the Hotels fault but something you should consider. Coming to the hotel staff. There is a Filipina which I guess it's the owners/managers wife, she was the only one that was smiling in there and communicated at least a bit with us. However when we asked for a price as walk in customers it was around 2000 php more expensive than the price we got from Agoda INCLUDING all the charges. The rest of the staff never greeted us once, no friendly Good morning or whatever. We didn't felt very welcome at all. The only other time we had an active conversation was when they reminded us to check out at 11:30. There was no one who did help us with our luggage to bring it to the 1st Floor (hotel only has two floors). What is positive about the place is that you don't have to expect noise from their own bar since it was empty every day during our stay. The Wi-Fi was very poor eventhough you had two choices which you could log in to. Only problem is that only one is working in the room and this one is very very poor. The room itself is big eventhough it was a little bit smelly and the pressure of the hot and cold shower was poor. If you want a hotel which is located in the middle of the city and treats you like strangers then this is the place to go. For all others...find a more customer friendly hotel which is worth the price.
Reviewed April 02, 2018
5.6
Katrina from Philippines
Couple
Deluxe Suite
Stayed 2 nights in March 2018
Stay at Micky Santoro”
Overall the place is okay, accessible to the beach area and you will easily find it (tricycle drivers know the place). The owners were also accommodating. However during our first morning in Micky Santoro the staff opened the door while we were still asleep at 10am. It was very unprofessional since we even left the door locked and we felt that our privacy has been invaded.
Reviewed March 31, 2018
8.8
Benny from Sweden
Couple
Deluxe Suite - Special
Stayed 2 nights in March 2018
Nice place”
Very friendly staff. Breakfast was very good. Low water pressure in the shower and just cold water in the wash basin. Excellent location.
Reviewed March 15, 2018
10.0
Faye from Philippines
Couple
Deluxe Suite - Special
Stayed 1 night in March 2018
Its very good in here to stay!!”
The host is very much accomodating and the place is very good because its accessible to all!
Reviewed March 15, 2018
8.8
Scott from United States
Solo traveler
Deluxe Suite
Stayed 2 nights in February 2018
place is spotless ”
In the heart of all night life and minutes to multiple beaches only complaint is that staff not very friendly, i could see this place being the number one hot spot on the island if they would just loosen up maybe smile once in awhile other than that the whole property is immaculate and decor is awesome
Reviewed February 23, 2018
9.2
Lydgardo from United States
Couple
Deluxe Suite
Stayed 2 nights in February 2018
Exceptional”
Nice resort a block away from the beach. Family-owned business from Poland has their own resto-bar within the property. Would definitely return to this hotel/resort in the future.
Reviewed February 22, 2018
9.6
Jeremie from Philippines
Solo traveler
Deluxe Suite
Stayed 1 night in January 2018
Micky Santoro 👍👍👍”
The owner (Michael) is so accommodating and kind. I am a solo traveller. As I was about to go, he made some coffee for me. He also gave me a bottled water for I was travelling back to Cebu City (thru Sta.Fe-Hagnaya port). I would definitely recommend this place.
Reviewed January 15, 2018
10.0
James from Canada
Couple
Deluxe Suite - Special
Stayed 3 nights in August 2017
Exceptional”
I had a great time at this hotel . It's located in the middle of everything . The family who owns the place was amazing . Rooms and air con was great. I highly recommend this hotel to anyone looking for a home away from home
Reviewed September 04, 2017
8.8
Alan from South Korea
Couple
Deluxe Suite
Stayed 2 nights in June 2017
Nice place. ”
It's nice. A bit European looking place. Centrally located. Hot shower. Cold AC. Comfy bed.
Reviewed June 19, 2017
3.2
Carl from Canada
Couple
Deluxe Suite
Stayed 2 nights in May 2017
Not what I was expecting....”
We stayed here for two nights. And I did not enjoy our stay. The room is very dark with a strong smelling odor of humidity. The bathroom was unclean and so was the linen and towels. While going to the bathroom we could count the number of ants passing. The staff did not seem too alert. The bar is their "check in" area/ front desk and their restraint looks like a pornograpphic nightclub. The owner doesn't speak very well nor doesn't understand much of the English we were telling him. The rooms and TV size are very generous. And the hotel was extremely close to the food court and a market.
Reviewed May 23, 2017
2.8
Coleween from Philippines
Solo traveler
Deluxe Suite - Special
Stayed 4 nights in April 2017
Cannot be recommended”
The owner of the place did not treat me well and my visitors.
Reviewed May 06, 2017
4.4
alexander from Philippines
Business traveler
Deluxe Suite
Stayed 2 nights in February 2017
Overpriced and Not accomodating”
I have paid top money for a deluxe suite. Eventually, the bed sheet and towels is not new. One of the towel is still particially wet, left over soap still on shower area. Bed sheet and pillow cover seems not replace for awhile. The pillow is very worn out and i have requested extra pillow or replacement. I was told extra charge. I could put the two pillow together still way no cushion. The following day, my towels was left not replaced, i have to request it and they just grab one hanging outside the door. Owner does not speak english and no customer service at all .I do not recommend the hotel for the price ive paid for. I would rather stay at the other hotel which is lesser money and better service. This hotel is not value at 3 star not even 2 star.
Reviewed February 25, 2017
2.0
Jennifer from Philippines
Group
Deluxe Suite
Stayed 1 night in February 2017
NO CONSIDERATION WITH CUSTOMERS”
I am deeply disappointed with your partner Micky Santoro Hotel and Restaurant. I called them around 5pm last Feb. 13, 2017 to inform them about the cancellation of Ferry trips (4:30PM and 5:30PM) bound to Santa Fe Bantayan due to bad weather condition. After we have settled down waiting on the port I called Agoda to inform the cancellation of our booking also. They did not approved the cancellation of our booking despite that they knew about the cancellation of trips crossing Santa Fe Bantayan which is not under our control. No consideration to the customers.
Reviewed February 16, 2017
3.6
jyrki from Finland
Couple
Deluxe Suite
Stayed 2 nights in February 2017
Never again”
Wifi does not work and very noise, little bit too expensive what wait of pics.
Reviewed February 07, 2017
8.4
Diego from Brazil
Couple
Deluxe Suite
Stayed 2 nights in April 2016
Good”
Everything was good, but it was a little noise because there are loud music in bars around the hotel. Worth the price!
Reviewed May 04, 2016
9.0
Thomas from United States
Family with young children
Deluxe Suite
Stayed 2 nights in February 2016
Mickey Santoro in Febuary 2016”
Room layout, bathroom design, service staff
Pretty good, although they do not really care for younger children (8yrs old and up, but they charge adult rate)
Reviewed February 15, 2016
4.0
michele from United States
Couple
Deluxe Suite - Special
Stayed 2 nights in October 2015
not good”
not plesant
Reviewed October 18, 2015
10.0
Femia from Philippines
Business traveler
Deluxe Suite
Stayed 1 night in August 2015
Cool”
Cool, comfortable and reasonable
Cool, comfortable and reasonable
Reviewed August 23, 2015
2.0
Xen from Philippines
Couple
Deluxe Suite
Stayed 1 night in June 2015
Micky Santoro Hotel and Restaurant”
-
Even before we got into this accommodation I already felt like this was going to be one of a spoiled vacation. After several times of going back to Bantayan Island and staying in "no fuss" accommodations, this is the worst visit ever simply because we came across the most horrible accommodation you can ever have in Bantayan. I have always been a traveler and not a tourist in all of my travels and this so called hotel just ranked 1st in the worst accommodations I have ever been too; worst than Malaysia backpacker hostels. Don't be deceived by the pictures that you see on the internet. The owners are plainly rude and do not know how to communicate effectively with their guests. I bet they are just after the moolah you spent on their hotel. Sleep quality is absolutely poor because of a rowdy and noisy crowd that this hotel accommodates. Just a piece of advice, do not waste your cash in this hotel and rather get a tent or a fan room somewhere else where you can rest soundly and have a peaceful getaway like you have always wanted to and give yourself a worthy remembrance of your Bantayan Island experience. Its perfect location is completely nothing compared to the things this hotel can offer you. Honestly, my reviews never make a fuss neither do I favor but I always give credit to where it is due I suggest this establishment closes down soon as it destroys the image of Bantayan Island, its beauty and its people.
Reviewed June 18, 2015
7.7
vito from Italy
Solo traveler
Deluxe Suite
Stayed 5 nights in April 2015
Nice people”
Cleanliness of the hotel, proximity to the beach, central
The hotel is nice, nice room, good location (even though, being in the center, it's quite noicy), staff was available and nice. Only two observations: in 4 days stay, they never cleaned my room and there is no TV signal: only DVD movies.
Reviewed May 06, 2015
123
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