2015
Excellent 8.6
Based on 855 reviews

Verified traveler reviews

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Excellent



based on 855 reviews
  • Cleanliness 9.2
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for money 7.8
  • Food/Dining 8.4
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Suzanne from Australia
Solo traveler
Deluxe Room
Stayed 2 nights in July 2016
Atlantis - Spectacular but disappointing
Whilst the venue and view is really quite awe inspiring we found the lack of knowledge from a lot of staff members was really quite frustrating and disappointing - asking several and getting different responses each time on the same question. For the rather high nightly rates charged I also find it disappointing that breakfast was not included and this was over app AU$50pp . Our room also had a rather musty/cigarette type smell .
Reviewed August 03, 2016

yawar from Pakistan
Couple
Palm Beach with Aquaventure & Lost Chambers access
Stayed 1 night in July 2016
Excellent
nice place
Reviewed July 19, 2016

Hashim from Oman
Family with young children
Palm Beach with Aquaventure & Lost Chambers access
Stayed 2 nights in July 2016
Peaceful day away from city crowd
Excellent place for releaving work stress
Reviewed July 15, 2016

PO-YEN from Taiwan
Couple
Ocean Deluxe with Aquaventure & Lost Chambers access
Stayed 1 night in July 2016
Go Burj Al Arab
Spent 60 minutes checking in.
Reviewed July 10, 2016

SULTAN from Oman
Group
Deluxe Room
Stayed 1 night in July 2016
Family Fun
As a frequent visitor to the hotel, I see the change that may require renovation like restrooms and capets.
Reviewed July 10, 2016

Thang from Indonesia
Family with older children
Ocean Deluxe with Aquaventure & Lost Chambers access
Stayed 1 night in July 2016
Very good
Clean & large room with twin queen bed, very good
Reviewed July 03, 2016

Adnan from Pakistan
Family with young children
Deluxe Room
Stayed 1 night in December 2015
Water n water and fun
Good food, lots of activities to do. Nice ambiance. It was great to be here, however its way expensive then what it offers
Reviewed July 02, 2016

Adnan from Pakistan
Family with young children
Deluxe Room
Stayed 1 night in December 2015
2 days well spent
We had a great time, at the hotel, the water park and the lost world of atlantis. It was great fun for the kids. An advice for future goers. Do not book for break fast with the room, get it delivered to your room, 1 break fast suffices for 2. You dont need to rush things, just chill and eat:D.
Reviewed July 02, 2016

ashish from India
Business traveler
Palm Beach with Aquaventure & Lost Chambers access
Stayed 1 night in June 2016
Good experience
Ambience location hotel are great but uncooperative staff
Reviewed June 27, 2016

chiarina from Australia
Solo traveler
Deluxe Room
Stayed 1 night in May 2012
T
G
Reviewed June 19, 2016


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