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Midtown Hotel
Midtown Hotel
Midtown Hotel
Midtown Hotel
Midtown Hotel
Midtown Hotel
Midtown Hotel

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7.9

Very good

2,702 reviews

2,702 reviews

Housekeeping81
Breakfast30
Shops14
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Basuki Rahmat Street

120 m

Taman Kombes Pol M Durayat

290 m

Sharp Bamboo Monument

310 m

Joko Dolog Statue

330 m

Taman AIS Nasution

340 m

Popular landmarks
Tunjungan Plaza

470 m

Monkasel (Submarine Monument)

930 m

Tugu Pahlawan

2.4 km

Suramadu National Bridge

2.6 km

Bungkul Park

2.6 km

Closest landmarks
Citibank

50 m

The TV Bar

50 m

Malaysia Air

50 m

Singapore Air

140 m

Panti Asuhan Matahari Terbit

220 m

Midtown Hotel

Basuki Rahmat Street number 76, Surabaya Center, Surabaya, Indonesia, 60262 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

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Highlights

Located in heart of Surabaya

Front desk [24-hour]

Airport transport

Excellent breakfast

Inside city center

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Complimentary WIFi in all rooms

Sauna

Spa

Check-in/out [express]

BBQ facilities

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money7.9
Distance to city center0.5 Km
Location rating8.6
Nearest airportJuanda International Airport (SUB)
Distance to airport13.3 km

Rooms available at Midtown Hotel

Very good
Room comfort & quality

7.7

Fabulous
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds or 1 double b...
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Marvelous Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed
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Superior Twin
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 single beds
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Standard Room
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 single bed
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Splendid
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 king bed
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Superior Double
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
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Single Room
...
  • Room size: 11 m²/118 ft²
  • Outdoor view
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Deluxe Fabulous Room
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 1 queen bed or 2 single bed...
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Marvelous Junior Suite
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 queen bed
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Deluxe Double Room
...
  • Room size: 21 m²/226 ft²
  • Outdoor view
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Frequently asked questions

What time is check-in and check-out at Midtown Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Midtown Hotel?

Midtown Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 280000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Midtown Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease.

Is breakfast offered at Midtown Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Midtown Hotel. Adults can enjoy breakfast offered with an additional charge of 108000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Midtown Hotel?

Midtown Hotel features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Midtown Hotel?

Midtown Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Midtown Hotel?

The closest train, metro, or bus station is Gubeng Train Station, 1.2 km away from Midtown Hotel.

What restaurants are nearby Midtown Hotel?

Midtown Hotel’s neighborhood is Surabaya Center which includes popular restaurants such as Restoran Tangerine, Chubo Chubo Tunjungan Plaza and Katsuya Restaurant.

What popular shopping places are close to Midtown Hotel?

Midtown Hotel is located in Surabaya Center area which features shopping places such as Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

What are popular attractions near Midtown Hotel?

Midtown Hotel is located in Surabaya Center area, which is famous for attractions such as Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

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See map

Explore the neighborhood

What people love about Midtown Hotel

  • 9.6

    Exceptional
    Staff 

    "Friendly and helpful staffs."

    Hendra

    |

    July 12, 2022

  • 7.2

    Very good
    Cleanliness

    "the room is quite clean."

    Khaterin

    |

    May 5, 2022

  • 10

    Exceptional

    "Pelayanan sangat baik"

    Donny

    |

    January 20, 2022

Property ranking|Compared to 823 Surabaya properties
See all rankings
Room comfort score
7.7/10
Location score
8.6/10
Room size
21 sqm.
Cleanliness score
8/10
Better than
96
%
of Surabaya properties
Better than
86
%
of Surabaya properties
Bigger than
84
%
of Surabaya properties
Better than
78
%
of Surabaya properties
Overall rating:

7.9

Very good
2,702 reviews
Cleanliness
8.0
Facilities
7.5
Location
8.6
Read all reviews >
What travelers say they love:
All staff kind, clean room, tasty food
SILVIA from Indonesia
Family with young children
More about Midtown Hotel

More about Midtown Hotel

Midtown Hotel

See the best of Surabaya with a stay at Midtown Hotel, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The facilities and services provided by Midtown Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Midtown Hotel. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker and bottled water in some rooms.
Midtown Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Midtown Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
To fill your days, be sure to check out the fantastic facilities offered at Midtown Hotel. Pamper and indulge yourself with a visit to the massage, spa and sauna. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

There are many attractions to discover within close proximity to Midtown Hotel. Whatever you may be looking to buy on your trip to Surabaya, chances are you'll find it at Tunjungan Plaza located 460 m away.


Reasons to stay here

This hotel's food and dining score higher than 96% of accommodations in the city.
This hotel scores higher than 86% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 95% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.5

Most talked about facilities

Housekeeping

179 mentions

Breakfast

165 mentions

Food & Dining

42 mentions

Internet

42 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage
  • Sauna
  • Spa

Cleanliness and safety

  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • BBQ facilities
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Daily cleaning
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Complimentary drinking water
  • Desk
  • Non-smoking
  • Shower
  • TV
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Location
Basuki Rahmat Street number 76, Surabaya Center, Surabaya, Indonesia, 60262
Excellent
Location

8.6

Airports

  • Juanda International Airport (SUB)
    13.3 km
  • Abdul Rachman Saleh Airport (MLG)
    74.5 km

Public transportation

  • Gubeng Train Station
    1.2 km
  • Pasar Turi Train Station
    2.4 km

Hospital or clinic

  • Panti Asuhan Matahari Terbit
    220 m

Shopping

  • Tunjungan Plaza
    470 m

Convenience store

  • Indomaret
    960 m

Cash withdrawal

  • ATM
    40 m
What's nearby

Popular landmarks

  • Tunjungan Plaza
    470 m
  • Monkasel (Submarine Monument)
    930 m
  • Tugu Pahlawan
    2.4 km
  • Suramadu National Bridge
    2.6 km
  • Bungkul Park
    2.6 km
  • Surabaya Town Square
    3.2 km
  • Surabaya's Zoo
    3.3 km
  • Sampoerna Museum
    4.2 km
  • Pakuwon Food Festival
    6.8 km
  • Masjid Nasional Al Akbar Surabaya
    8.2 km

Nearby landmarks

  • Citibank
    50 m
  • The TV Bar
    50 m
  • Malaysia Air
    50 m
  • Basuki Rahmat Street
    120 m
  • Singapore Air
    140 m
  • Panti Asuhan Matahari Terbit
    220 m
  • Taman Kombes Pol M Durayat
    290 m
  • Sharp Bamboo Monument
    310 m
  • Parking Park
    310 m
  • Erha
    320 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-8 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 9 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee280000 IDR
  • Distance from city center0.5 Km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)108000 IDR

The property

  • Non-smoking rooms/floorsYes
  • Number of floors18
  • Number of restaurants1
  • Number of rooms 200
  • Room voltage220
  • Year property opened2011

Reviews of Midtown Hotel from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.0
Facilities7.5
Location8.6
Room comfort and quality7.7
Service7.8
Value for money7.9
High score for Surabaya
Rating
9+ Exceptional (369)
8-9 Excellent (441)
7-8 Very Good (875)
6-7 Good (347)
<6 Below Expectation (240)
Time of the year
Mar - May (682)
Jun - Aug (582)
Sep - Nov (541)
Dec - Feb (467)
All guests (2,688)
All room types
All languages

Show reviews that mention 

Showing 2,272 verified guest comments
12345
9.7
Exceptional
Soto from Spain
Couple
Superior Double
Stayed 3 nights in June 2013

Midtown Hotel: Worth for your money”

Good and clean room, friendly and attentive staff, and Great Buffet Breakfast

We spent three nights at Midtown Hotel. When we arrive from the airport we did the check in very quickly, no more than ten minuits. The hotel is a modern 20 storey building with ample rooms. The desk staff are young and lovely girls and boys with high english level, very efficient and attentive. The buffet breakfast was full and varied, the restaurant has a very good level with reasonable prices . . . and performances at dinner!!, the laundry is excellent. When we leave to Yogyakarta we did the check out very quickly again and they keep our luggage until time to depart to airport. Definetly worth for your money, if we visit again Surabaya for sure we'll come back to Midtown Hotel.

Reviewed July 02, 2013

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9.7
Exceptional
Wai from Canada
Solo traveler
Superior Double
Stayed 2 nights in June 2012

Almost Perfect Stay”

Excellent service, good command of English.

when in a new city, let alone a foreign country it's always good to have a place that you could come back to for assistance if need be and a bit of a respite. midtown was great. staff was very friendly and tri at the front desk helped save my trip. i wanted to travel from surabaya to jakarta by train and when i mentioned that to her on checking in she said that the trains were all booked up because it was a holiday week. uh oh. but, she called up a local travel agent and got me an air ticket to jkt instead. whew! i had originally though of just showing up at the train station on the morning of and getting a ticket. the room itself was in excellent condition, everything in place and it all worked. nothing weird like my jakarta hotel which turned out to have only one plug. it was missing a clothesline but that was missing from my hotel in jakarta too. breakfast was good with a small selection that still managed to hit all the expected points such as cereal, noodles, rice, meat and veggies. do not bother with the a la carte option. the coffee was excellent although i had to go like a beggar with my cup in hand for my first cup. that was probably the lowest point of my stay other than the fact that the front desk was always a zoo. turns out that my stay coincided with some sort of holiday week. location was excellent, as others have pointed out, the biggest mall in surabaya is less than a ten minute walk away and i could see it from my room. wi-fi connectivity was quite good but their network will knock you off if you go inactive. not much else to say other than that i would definitely stay here again. it'll be my choice if and when i try for the bromo area.

Reviewed July 06, 2012

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8.3
Excellent
PEI from Malaysia
Family with teens
Superior Double
Stayed 1 night in March 2013

new hotel with prime location”

free wifi, prime location near Tunjungan Plaza, attentive staff

1. A new hotel with prime location, located in the central of Surabaya. within 10min walk to the famous Tunjungan Plaza - for shopping, eating etc. there is a McCafe opposite of Tunjungan Plaza. 2. The beds and pillows are very comfortable and smells nice!! 3. Bluebird taxi is always just right infront of the hotel, there is no problem about getting a taxi to Tunjungan plaza (around Rp5000) or Gubeng Train Station (less than rp25,000) around 20minutes. Cost of the taxi back from Tunjungan Plaza will be "triple" of Rp5000 as it is a one-way road back to midtown hotel. 4. Efficient service from the staff! we stayed 2 different days here. the first night was by walk-in, although the hotel was already full occupied, but the staff were nice enough to try and get us 2 rooms. within half ah hour, we were given 2 rooms(side-by-side), and with special price! 5. Room card are required to access the lift. good and secure. Room are consider quite spacious. 6. Free breakfast comes with the room, but i found that the additional person cost for the breakfast is a little bit costly (Rp97,500). breakfast is consider tasteful, lots of variety to choose from (Western + Asian food available). 7. There is a 10 minutes free massage if you booked an hour massage service. 8. Free wifi available on each room, excellent coverage! 9. Cons: one toiletries kit was given although it is a double room. Last, will definitely stay here agian if i visit Surabaya agian!

Reviewed April 11, 2013

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8.8
Excellent
Chitra from Singapore
Family with young children
Marvelous Room
Stayed 3 nights in October 2017

Marvelous Room”

Stayed with my hubby and little one at the marvelous room for 3nights. Very affordable price for the biggest room in their hotel. Aircon wasn't strong on day of check in and upon informing them about this, they immdtly send in their maintenance team to look into it and rectified it. It was freezing for the rest of my trip. Good job guys! Good breakfast and daily complimentary snacks for our room. Only thing is no mini fridge in room. And i feel that the towel wasn't changed during the room cleaning. It smelled. Other than that all was very good. Friendly respectful staff. About 5mins walking distance to tunjungan plaza. About 5mins taxi ride to the maritime museum and plaza surabaya. However airport and their theme park was a far taxi ride esp when its peak period. Taxis are available all the time, the reception can get you one whenever you need it. Overall thumbs up Midtown! Only downside is the curtains in the room were very dusty & needs cleaning and washing! And no swimming pool.

Reviewed October 10, 2017

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8.4
Excellent
Anton from Indonesia
Couple
Splendid
Stayed 2 nights in November 2016

Value for Money”

I recommend Midtown Hotel Surabaya if you are looking for a value-for-money stay in Surabaya. It's quite central to everything. I take Uber and it costs me $1 to go to Tunjungan Plaza (the city's biggest mall). The hotel has decent amenities. Pillow is King Koil's, nice and firm (I know this is subjective). For the kind of price you pay, I am not expecting extra mile service but they did pretty well. My wife asked for hair-dryer but the guest service said it is on loan basis and it was currently used by others (my first time experiencing hotel having guests queuing up for hair-dryer). Wall is pretty thin as we can hear vividly the sound of other guests running around, talking along the corridor. Overall a pretty satisfying stay.

Reviewed November 30, 2016

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8.7
Excellent
JOHAN from Indonesia
Solo traveler
Superior Double
Stayed 1 night in October 2012

New Hotel with Great location.”

Great Location with new interior

I see the advertisement on Airport, and I think this hotel is new, then I try it. I know the street where hotel located is main street of Surabaya. When my client office driver drop me to this hotel, quite surprise for me, since the entrance of the building is quite small, for the driver you must be careful when bring your car to lobby or from parking area to lobby, there is no space for more than 2 cars to stay at front lobby. The receptionist is very kind, bellboy are helpful and skilled, immediately try to taking care all of my bag. I allow him for my luggage. Corridor is quite narrow, only enough space for 2 people, not comfort for more. I found a lady has been hurt by bellboy who bring a luggage wheelbarrow. Room is big enough and clean, WiFi is slow. Breakfast is good enough. The location of hotel is benefit, it is exactly on the center of Surabaya, easy to go anyplace in Surabaya.

Reviewed October 23, 2012

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9.7
Exceptional
Angeline from Malaysia
Group
Superior Double
Stayed 1 night in October 2014

excellent.”

nice hotel, the room very clen and good location, excellent service and friendly staffs.

I have an one night stay at this hotel with friends. Hotel located at the central which can reach the shooping mall within a walking distance. It is very convenient. Nice and clean hotel room with a good service and friendly staff.have an pleasure stay there. Midtown hotel is highly recommended to those who travel to Surabaya. Will stay here again for my second visit.

Reviewed November 02, 2014

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9.3
Exceptional
sudjatmiko from Indonesia
Family with young children
Superior Double
Stayed 2 nights in February 2013

great location very small room”

this hotel has a superb location, clsoe to everywhere

Midtown is a new hotel in surabaya. the location is great especially if you dont have a car to drive around. for those with a car, they have valet service that do not demand any tips, so it is also very nice. the only problem i have is with the room. i use the groovy unit, which turned out to be the smallest. we met the beds immediately after opening the door. even the table for writing is very limited. The bathroom, fortunately, is not that small but no shampoo, comb, soap like othe rhotels with the same class. The room is clean, the tv is good, the channels are nice and close to everywhere such as bookstore, restaurant.

Reviewed February 14, 2013

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9.0
Exceptional
Kenneth from United States
Business traveler
Superior Double
Stayed 4 nights in February 2015

Really Good Hotel ”

Good Location, Reliable WIfi, Nice Breakfast

I always try to book Midtown Hotel when I visit Surabaya - it is a pleasant hotel and the rooms are a nice size and I really enjoy the breakfast because the Dining Room is so pleasant. I would recommend this hotel to anyone who stays in Surabaya.

Reviewed March 21, 2015

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9.7
Exceptional
Maureen from Indonesia
Couple
Superior Double
Stayed 1 night in October 2012

Nice and friendly hotel”

Good location

I reserved 4 rooms for myself and friends at the Midtown Hotel and paid thru internet. When we arrived at the hotel all my friends thanked me for choosing a nice and good hotel,the room was clean and comfortable. We had a good breakfast with a variety of food and fruits. Our trip to Surabaya was a success.

Reviewed October 16, 2012

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8.0
Excellent
Tai from Hong Kong SAR, China
Business traveler
Superior Double
Stayed 3 nights in September 2013

Acceptable Business Hotel”

The feel of a new building

You can tell that Midtown is a new hotel by the look of lobby and rooms. Everything is in good condition and hopefully will remain so with good up-keeping. The hotel provides all the basic amenities required for the business or leisure traveller. The size of room and bathroom was just right, not too small to feel budget. Quality of bed linen and towels just pass and you can't complain for the price paid. There are surprisingly numerous TV channels so you won't get bored in the room. Wifi internet is also readily available but don't expect the fastest speeds. The breakfast was alright, although the place was very full and I had to share a table. The problem is the staff just let me in without bringing me to a table, so I had to ask to share. There is a major shopping mall just 10mins walk away from the hotel. Convenient to relax and for some food. All in all, keeping in mind the budget price, Midtown Hotel is a worthwhile option for visitors to Surabaya.

Reviewed October 06, 2013

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8.3
Excellent
Andre from Indonesia
Family with young children
Fabulous
Stayed 1 night in December 2014

Value for money, good location”

location, value, city sights

We spent New Year's Eve at Hotel Midtown, Marvelous / Fabulous room. Several things we like: - Marvelous Room / Fabulous has two wide window side, so that we have two alternative for city sights eeing. - Fast checkin - Value for money - Strategic location. Right next to the hotel there is a "Dapur Desa" restaurant serving Indonesian culinary. Just +/- 5 minute walk we will see Tunjungan Plaza one of the largest mall in Surabaya. Midtown hotel is located in a wide crowded city main road so easy to find a taxi Some things we did not like: - Cramped parking. Parking area is small. - Valley parking wait too long - There are no facilities for families (pool, recreation room), because the hotel is intended for businesses

Reviewed January 03, 2015

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7.7
Very good
SANDO from Latvia
Couple
Superior Double
Stayed 2 nights in February 2014

Comfortable and centrally located hotel”

The location, good value, close to a large shopping mall

My wife and I had a very pleasant stay at the Midtown Hotel in Surabaya. The staff were very welcoming. We arrived quite late at night and the hotel had run out of non smoking rooms, even though I had requested a non smoking room. The staff apologized and promised to change the room in the morning. The smell of cigarette smoke was quite strong, but we had no other option than to put up with it for a night. The receptionist, as promised, called us in the morning and offered a non smoking room. The breakfast was good, we particularly enjoyed omelets. The hotel is located near the Surabaya zoo, it was great to see Komodo dragons. Also, it's close to a large shopping mall and restaurants. Overall, we're pleased with our stay and will certainly consider staying at the Midtown Hotel if we ever visit Surabaya again.

Reviewed March 30, 2014

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9.3
Exceptional
Steve from Indonesia
Business traveler
Superior Twin
Stayed 4 nights in September 2015

Nice Hotel in Tunjungan Area”

Location, Cleanliness, Staff Performance

Overall very satisfied with this hotel. Hotel located in Tunjungan area in Surabaya City Centre, near from Tunjungan Plaza just 5 minutes walk. Also very near to Embong Belimbing road which there are lots of stall selling fried rice, fried noodle, noodle soup and soto ayam. Both the bedroom and the bathroom were spacious and very clean,also both room lightning really satisfying. We get twin room in 15th floor, the window was quite big and we get beautiful city view of Surabaya during day and night. The staff performance also really excellent, they always serve us very well.

Reviewed September 29, 2015

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10.0
Exceptional
margaret from United States
Couple
Superior Double
Stayed 1 night in February 2013

great value, location and new furnishings”

staff very attentive and helpful

We used Surabaya has an entry point for visits to Yogyakarta and Mt Bromo. Would highly recommend Midtown as a base in Surabaya for these side trips. Clean and comfortable and the staff works hard to assure a nice stay. Taxis are at the door. Big mall just a walk down the road. Lots of budget friendly promotions offered.

Reviewed February 20, 2013

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9.3
Exceptional
vicky from Indonesia
Solo traveler
Superior Twin
Stayed 1 night in December 2015

Best location hotel”

location , cleanliness , location

midtown hotel has very best location, it is at the downtown surabaya. There is supermarket nearby and tunjungan plaza is very near , around 5 minutes walking. Staffs are friendly and helpfull i am super satisfy stay in this hotel

Reviewed December 15, 2015

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8.0
Excellent
DEDI from Indonesia
Solo traveler
Splendid
Stayed 2 nights in May 2012

New Hotel on The Block”

“Everything Is Good

Located near Tunjungan Plaza, this hotel literally lives up to its name - Midtown. At first I was quite stunned with their room rate, which is cheaper during weekend, because it's very affordable for that level of quality. This hotel is relatively new, but can keep up with the competition due to its low price, strategic location, and great service. The lobby was super small, but nicely decorated, and so was the room. Check-in was fast and the staffs were really helpful. The breakfast was also nice, although the food selections were limited. Oh, and the dining area was pleasant. Overall, this is a perfect hotel for business trip in Surabaya, but don't expect anything other than that (swimming pool, spa, etc.)

Reviewed February 15, 2013

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10.0
Exceptional
LIU from China
Business traveler
Superior Twin
Stayed 1 night in December 2018

Better Location, Good Price and Nice Staff”

The location is my favorite, very close to Tunjungan Plaza. And the room is clean, staff is nice. I always live in Midtown hotel when I visit Surabaya. Recommendation.

Reviewed December 20, 2018

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9.0
Exceptional
Sai from Malaysia
Business traveler
Superior Double
Stayed 2 nights in November 2015

Comfortable business hotel”

Comfortable and big room, good customer service, strategic location

The Groovy room equipped with a king sized bed is cozy with the view of the bustling streets of basuki rahmat, and the hotel itself is within 10 mins walk to Tunjungan plaza, big shopping mall that caters for every needs. McD and KFS are only opposite the Tunjungan mall. Taxi are available all the time in front of the hotel, just tell the hotel staff and they will flag down one for you. Customer service is great, and they provide welcome drinks to all guests. They even lend us a hairdryer, some power adapters when requested. TV provided in the room can access many international channels, so you won't get bored! It was a very pleasant stay at Midtown hotel.

Reviewed November 05, 2015

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8.0
Excellent
noki from Indonesia
Couple
Superior Double
Stayed 1 night in February 2013

hotel with nice design”

clean room, nice design, and city view

Nestled in the heart of Surabaya, Midtown surabaya hotel is a great place to conduct business, catch up with friends and family, or just relax. Next to the city’s most famous shopping center, Tunjungan Plaza, our hotel offers a comfortable retreat and an unforgettable experience. Warm, friendly service awaits you from the moment you step through the front door until the last goodbye

Reviewed April 18, 2013

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