MIL THE BOUTIQUE RESIDENCE
MIL THE BOUTIQUE RESIDENCE
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9.2
Exceptional

"Comfy stay with excellent location."

justin

|

May 3, 2018

Deluxe Premier - Guestroom MIL THE BOUTIQUE RESIDENCE
Deluxe Premier - Guestroom
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Guestroom MIL THE BOUTIQUE RESIDENCE
Guestroom
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Hotel building MIL THE BOUTIQUE RESIDENCE
Hotel building
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Deluxe Premier - Guestroom MIL THE BOUTIQUE RESIDENCE
Deluxe Premier - Guestroom
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See map MIL THE BOUTIQUE RESIDENCE
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Exceptional
Location
9.2
See all 6 photos MIL THE BOUTIQUE RESIDENCE
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What guests are saying:
Felt like at home
Ratan from India
Group
Definitely worth to stay in the town area. Big room with nice design. Recommended to stay. 😊
Wynn from Malaysia
Family with teens
I will repeat my stay at MIL Hotel.. got very nice MAMU there...
Ahmad from Malaysia
Family with young children
I am a normal guy that very love travel around. The price of this hotel is very cheap, but very comfortable!!! If I stay penang again, I confirm will choose this hotel again !!! Thanks, Mil hotel💕
Lim from Malaysia
Solo traveler
Gd hotel for stay in penang, safe and easy for visiting Geargetown
Florence from Singapore
Solo traveler

MIL THE BOUTIQUE RESIDENCE

Exceptional location
- Inside city center
- What's nearby?
Very good
From 160 reviewsSee what guests said
7.9
/
10
Excellent value for money
8.2
Recommended by 86% of guests
Value for money8.2
Location rating9.2
Nearest airportPenang International Airport (PEN)
Distance to airport14.8 km
  • 570 meters to public transportation

  • Airport transfer

  • Located in heart of Penang

  • Free Wi-Fi in all rooms!

Room choices
This property is in high demand!Last booked 10 hours ago
Family Duplex - Max. 4 persons
Family Duplex - Max. 4 persons
...
  • Room size: 60 m²/646 ft²
  • Street view
  • 1 single bed and 1 double b...
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Deluxe Premier
Deluxe Premier
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 double bed
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Deluxe Family (3 persons)
Deluxe Family (3 persons)
...
  • Room size: 60 m²/646 ft²
  • Street view
  • 1 queen bed or 1 sofa bed
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Luxury Premium Room
Luxury Premium Room
...
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    Have a question for MIL THE BOUTIQUE RESIDENCE?

    What people love about the property

    • 7.2
      Very good

      "Location in the centre of Georgetown is very good."

      Joseph

      |

      November 23, 2017

    • 7.2
      Very good

      "Room was nice and clean."

      Hanna

      |

      October 15, 2017

    • 8.8
      Excellent

      "The room is clean and beds are comfortable."

      Mazlina

      |

      July 18, 2017

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    More about MIL THE BOUTIQUE RESIDENCE

    More about MIL THE BOUTIQUE RESIDENCE

    8.0
    Very good

    "Very good location, nearby to all the tourist spot."

    Hui J.

    |

    December 11, 2017

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What they offer

    9.2
    Exceptional

    "Big room with nice design."

    Wynn

    |

    January 23, 2018

    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (160)
    7.9
    /
    10
    Cleanliness7.3
    Facilities7.1
    Location9.2
    Service7.6
    Value for money8.2
    Provided by verified guests of Agoda
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    All guests (160)
    All room types
    Showing 72 verified guest comments
    1234
    8.8
    Excellent
    Timothy from Malaysia
    Business traveler
    Deluxe Premier
    Stayed 2 nights in July 2018
    An unassuming hotel but very decent...”
    located so close to hotspots for tourist (downtown Georgetown jetty area). Location as just fantastic! The room is pleasantly decored with "Ikea" type furnishing. Breakfast is with an eatery next door but since this is Penang, we opted for outside breakfast! Unable to comment on hotel's breakfast offering. One suggestion - and to most hotels, including the boutique ones that more than often pay little attention to, periodic cleaning of air conditioning units will always help. Helps prevent "stale" air when in use by hotel guest, and helps improve cooling efficiency..making a guest stay pleasant (on hot days) and savings on power consumption. All said, we would return to this hotel, in our next visit to Penang!!!
    Reviewed October 11, 2018
    8.0
    Excellent
    Jia from Malaysia
    Couple
    Deluxe Premier
    Stayed 2 nights in September 2018
    Good value of money, Convenient”
    I'll give 10/10 for the room, but for bathroom cleanliness I'll give less than 6. I am not comfortable seeing the stain and the bathroom is dark (only has 1 light in it). The location of the hotel is very convenient, most of the attractions are walkable - within few minutes.
    Reviewed September 11, 2018
    9.6
    Exceptional
    Mazuan from Malaysia
    Family with young children
    Family Duplex - Max. 4 persons
    Stayed 1 night in November 2018
    My favourite Hotel in Penang”
    The hotel is only a walking distance from artstreet, nasi kandar beratur, masjid kapitan. It is also easy to go to line clear, chowrasta and the famous penang chendol from there. The hotel is very clean and i love the design especially the swimming pool. The staff are also very friendly.
    Reviewed November 06, 2018
    4.4
    Ronnakorn from Thailand
    Group
    Family Duplex - Max. 4 persons
    Stayed 2 nights in September 2018
    The location is good, beyond that all is bad. Room is dirty, staff never on for services or help.”
    The hotel staff or manager never on his desk for service. The breakfast is very unusual time and was claimed by the staff no provided on Monday. He gave money back instead after we tried to call him when we can't find the breakfast room and ask us to find somewhere else to eat. The next day we hadn't have breakfast as they opened so late and we were rush to airport. The room we stayed never cleaned up by maid day by day. The shower and bathroom is super dirty. Some equipment was not working.
    Reviewed October 25, 2018
    6.8
    Good
    Alison from United Kingdom
    Solo traveler
    Deluxe Premier
    Stayed 4 nights in October 2018
    Asia trip”
    The location is very good for the centre of George Town. I has some issues with the cleanliness and the safe. First room the bedding had some marks on it and the safe could not be used as a previous guest had taken the key. The bathroom had lots of splash marks on the glass and tiles. The staff did not hesitate to move me. The bathroom in the 2n room was similar and was not cleaned until I asked. Apparently I should have handed the key in to get the room cleaned and even when I did the bathroom appears untouched apart from emptying the bin and did not replace the toilet roll without asking. The main room was big and the cleanliness of that was good. I was a solo traveller and the night reception offers me a free massage. Alison when I moved rooms the first night having unpacked already I found I had left a plastic food contained in the fridge which they promised to return. I did not get I back until I was checking out after 4 nights stay which became apparent when I opened the container a couple of days later and my biscuits had been nibbled and my personal cutlery stolen. What a cheek!!!
    Reviewed October 08, 2018
    8.4
    Excellent
    Melisa from Indonesia
    Family with teens
    Family Duplex - Max. 4 persons
    Stayed 2 nights in September 2018
    Excellent”
    it is located in the strategic area, the room is clean and spacious and pretty. it already equipped with the universal socket. the staffs were also helpful. BUT the shower was either hot or cold, can't be adjusted to warm. the cleanliness in the bathroom & toilet can be improved. and the wifi is not working. the jet pump in the toilet was not working. but overall it is still a pleasant place to stay.
    Reviewed September 21, 2018
    8.8
    Excellent
    Sukarada from Thailand
    Group
    Deluxe Family (3 persons)
    Stayed 1 night in September 2018
    Very Good location and cute room”
    Location is good, near street art, easy to find food and shopping area. Room have second flr, Nice and good decoration. Bed and pillows are comfortable. Clean and price is reasonable. Will surely stay here again if come to Penang
    Reviewed September 18, 2018
    4.0
    soh from Malaysia
    Family with teens
    Family Duplex - Max. 4 persons
    Stayed 3 nights in September 2018
    Stay but don't include breakfast ”
    - Breakfast only 4 choice, we have 4 person, everyday breakfast was same, the breakfast is really not worth it!!!!!!!!!!!!!! - We stayed for 3 days, and the bathroom and room was never cleaned. -really inconvenient because only 1 key for 1 room (we book for deluxe room with 4 person) -the swimming pool is really smelly (full with the smell of bleach) Overall, if u want to stay in good hotels, don't choose this hotel. If u want somewhere to sleep in a great area, this is place to be.
    Reviewed September 18, 2018
    8.4
    Excellent
    Wan from Singapore
    Family with teens
    Family Duplex - Max. 4 persons
    Stayed 3 nights in May 2018
    Mixed reviews”
    + closed proximity to the attractions in Georgetown + nice interior design, 2 floors (which means my parents can get their own privacy while still being in the same room) + indoor swimming pool + clean bed!! + friendly owner - no lift in the hotel (not suitable for elderly) - shower is on the second floor (not suitable for elderly) - water sometimes get cut off due to weak water pressure - don’t expect daily room cleaning during your stay but I think you can request for it - went during Ramadan period so the praying was quite loud at around 5am and 9pm
    Reviewed June 06, 2018
    hi, we would like to apologies about the above issue. please note that we are taking this seriously to ensure that this will not happen again in the future.
    Responded June 11, 2018
    MIL THE BOUTIQUE RESIDENCE
    8.0
    Excellent
    TEH from Malaysia
    Group
    Family Duplex - Max. 4 persons
    Stayed 1 night in April 2018
    Everything is GOOD but PARKING”
    Everything is good but parking not provider. Traveler need to find own parking and buy parking coupon at the opposite shop. Opposite is mosque, so you might heard "singing" sometimes. Walking distance to : Chulia Street - 5min Penang Road - 10min Yap Temple - 1min Khoo Temple - 1min Overall, the room is clean and everything is good. Just 2 things need to improve 1. Toilet windows which link to room cant close well. 2. Parking as mention
    Reviewed April 09, 2018
    hi, thank you for sharing this with us we would like to apologies about the above issue. please not that we are taking this seriously to unsure that this will not happen again in the future.
    Responded June 11, 2018
    MIL THE BOUTIQUE RESIDENCE
    8.4
    Excellent
    Nor from Malaysia
    Family with teens
    Family Duplex - Max. 4 persons
    Stayed 1 night in February 2018
    great location”
    We took the family room which had 2 queen beds and the room had 2 bathrooms! Everything was great except for the Indian girl receptionist who was a bit rude and not helpful when i complained about the noise from the bar next door the night before. At least she should respect the hotel guests whether we are local guests or foreigners.
    Reviewed February 07, 2018
    hi, thank you for sharing this with us we would like to apologies about the above issue. please not that we are taking this seriously to unsure that this will not happen again in the future.
    Responded June 12, 2018
    MIL THE BOUTIQUE RESIDENCE
    4.0
    seo from Malaysia
    Couple
    Deluxe Premier
    Stayed 2 nights in November 2018
    Location is good. After that that , overall is too bad ”
    The corridor and toilet is too smelly. Toilet was smelly after we flashed and cleaned ourselves. Besides, the light inside the toilet is too dark and the shower already spoilt.The room's floor a bit dirty. Service also quite bad.
    Reviewed November 24, 2018
    6.4
    Good
    Amy from Australia
    Family with young children
    Deluxe Family (3 persons)
    Stayed 2 nights in July 2018
    Staff, location and size of accomodation fantastic, but bathrooms shocking”
    Amazing location Staff very friendly and helpful Rooms great for families as they are large and have multiple spaces Bathrooms were filthy. Impossible to be properly cleaned because of type of tiles. But also water surrounding toilet that wouldn’t disappear and general level of cleaning very low. We requested the room be recleaned when we arrived and there was no improvement in cleanliness of bathroom. Bathrooms need to be redone as they let down quality of the accomodation. Shower hard to adjust with no directions on how to use (multiple heads and can’t tell which one is for temp).
    Reviewed July 24, 2018
    8.0
    Excellent
    ZHIDE from Singapore
    Group
    Deluxe Family (3 persons)
    Stayed 3 nights in June 2018
    Good and Bad”
    Pros -Good location, near a lot of good attractions -Renovated with Nice interior design -Generally Clean -With indoor swimming pool -Friendly owner and staff, the uncle was really friendly Cons -Water pressure is a nightmare (till a point you cant take a shower normally or will need to spend hours) - No daily room cleaning but it can be requested. - No staff manning reception after certain hours. -Pool is shallow but sufficient for a dip.
    Reviewed July 03, 2018
    6.8
    Good
    EMI from Indonesia
    Family with teens
    Family Duplex - Max. 4 persons
    Stayed 4 nights in June 2018
    superb location n value for money”
    - location in the unesco heritage, most of the heritage sites are in walking distance. penang hoho shelter in 300m. resto n cafe are in walking distance. - arrived at +-19:30 could not enter the premise since the door was close and must wait 10minutes for reception staff - service below hotel standar - stay for 4 days, no room cleaning (cleaning staff was not entering into the room). guest had to bring the trash bin to outside room to be emptied. - its also happening to towels changing. - room is newly renovated, and space is quite reasonable. but the 2 beds and each bed for 2person is a little bit small (160cm size). we were using family room for 4 person.
    Reviewed June 29, 2018
    7.2
    Very good
    Yew from Malaysia
    Family with teens
    Family Duplex - Max. 4 persons
    Stayed 3 nights in May 2018
    Perfect location”
    if you seek for a good location hotel, yes! Mil closed to many attraction places and restaurant... perhaps everything in the room are fine, except for the bathroom... hope hotel can be reacted on this!!
    Reviewed June 27, 2018
    8.8
    Excellent
    Mazlina from Malaysia
    Family with teens
    Family Duplex - Max. 4 persons
    Stayed 1 night in July 2017
    Very convenient location in town”
    I stayed in the family duplex. The room is clean and beds are comfortable. It has 2 bathrooms but only the bathroom on the upper level has a shower. The room has a kettle and bottled water but no coffee or tea sachets, but you can buy them at the convenience store nearby.
    Reviewed July 18, 2017
    hi, thank you for sharing this with us we would like to apologies about the above issue. please not that we are taking this seriously to unsure that this will not happen again in the future.
    Responded June 12, 2018
    MIL THE BOUTIQUE RESIDENCE
    10.0
    Exceptional
    VIVIAN from Malaysia
    Family with young children
    Family Duplex - Max. 4 persons
    Stayed 1 night in July 2017
    Best stay for family or location wise”
    The duplex room is really very suitable for our family as the room has also upstairs and two bathrooms and two queen beds , we were having free breakfast in the morning and while the kids were having fun in the swimming pool ..by walking distance we can get all the local food around the corner , trishaws and coconut stall just right in front the hotel with 10 steps away we can get to armenian street for all the street arts, kuanyin and yap temples and etc.. we can even rent bicycle to visit nearby places.Its really convenience place to stay. I would really recommend to tourists or family for travelling.
    Reviewed July 04, 2017
    thanks for staying with us
    Responded June 12, 2018
    MIL THE BOUTIQUE RESIDENCE
    4.4
    Janastha from Thailand
    Couple
    Deluxe Premier
    Stayed 2 nights in October 2018
    MIL THE BOUTIQUE RESIDENCE”
    MIL THE BOUTIQUE RESIDENCE is excellent location but the shower room-toilet room is very dirty like never clean up, Air conditioners broken that make we changed room 3 times in 2 nights, it annoyed me a lot.
    Reviewed October 24, 2018
    6.4
    Good
    Theingi from Myanmar
    Couple
    Deluxe Premier
    Stayed 3 nights in October 2018
    Excellent Location, Nice Room, Terrible Staff”
    We arrived 3 hours earlier to leave our bags there and out for lunch. The staff lady ( Indian-look) looked at our booking and replied that check-in time is 2 pm then back her laptop . When we told our intention, she pointed the room behind and said "leave there", and back to screen. When we go out, we don't know how to open the door. She shouted us to press the button by the door. The room itself is clean, big and lovely. Bed is so comfortable. In bathroom, mold are found but ok. Hot water is working. Provided bath towel, electric kettle , 2 cups, toothbrush & toothpaste , soap, shampoo, shower gel, dryer. Aircon is noisy. Didn't provide face towel, coffee. No daily housekeeping. We had to give our keys to do housekeeping. No one at reception till 9 am. When we check out, the lady was conversation with someone on phone.We waited for 15 mins, an old woman came out and asked if we check-out and kept the keys from us. Even then, the lady has not done yet. Terrible Customer Service.
    Reviewed October 10, 2018
    1234
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    MIL THE BOUTIQUE RESIDENCE
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    • Exceptional location
    • Khoo Kongsi
    • Pengkalan Raja Tun Uda Bus Terminal is within 0.57 km