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Milano Grand New Rest House

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Very good7.3
Based on 19 reviews
Milano Grand New Rest House
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8.8 Excellent location
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8.8Location
  • 60 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Deluxe
...
  • Garden view
  • 21 m²
  • 2 single beds and 1 double ...
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Triple Room with Balcony
...
  • 3 single beds
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Single Room with Balcony
...
  • 8 m²
  • 1 single bed
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Triple Room with Balcony
...
  • 80 m²
  • 2 single beds
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Double Room with Balcony
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  • 8 m²
  • 1 single bed
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Budget Double Room
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  • 1 single bed
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Have a question for Milano Grand New Rest House (Milano Grand House)?

Nearest essentials

Airports
  • 54 kilometers to
  • Anuradhapura Airport (ACJ)
  • 114 kilometers to
  • Bandaranaike International Airport (CMB)
Public transportation
  • 60 meters to
  • Dambulla Main Bus Station
Hospital or clinic
  • 250 meters to
  • Dambulla Base Hospital
Pharmacy
  • 350 meters to
  • Darshana Pharmacy
Convenience store
  • 6 kilometers to
  • Thamara Stores
Cash withdrawal
  • 1.1 kilometers to
  • ATM

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Verified guest reviews

Agoda Reviews (19)
Booking.com Reviews (14)

4.9

Filter by guest type:
Very good
  • Cleanliness 6.9
  • Facilities 6.6
  • Location 8.8
  • Room comfort and quality 6.2
  • Service 7.6
  • Value for money 6.7
Very good
  • Cleanliness 6.4
  • Facilities 8.0
  • Location 9.2
  • Room comfort and quality 6.0
  • Service 8.0
  • Value for money 6.4
  • Cleanliness 6.6
  • Facilities 6.0
  • Location 8.9
  • Room comfort and quality 5.5
  • Service 6.9
  • Value for money 6.0
  • Cleanliness 6.0
  • Facilities 4.0
  • Location 10.0
  • Service 10.0
  • Value for money 4.0
Excellent
  • Cleanliness 9.0
  • Facilities 9.0
  • Location 9.5
  • Room comfort and quality 8.0
  • Service 9.0
  • Value for money 9.5
Review score
  • Cleanliness 6.0
  • Facilities 5.0
  • Location 6.0
  • Service 5.0
  • Value for money 6.0
Provided by verified guests of Agoda
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Room type
  • Deluxe
  • Triple Room with Balcony

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Showing 19 verified guest comments
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2.0
Ferdolin from Malaysia
Group
Deluxe
Stayed 2 nights in April 2017
Beyond Expectation (in a bad way!)”
While purchasing the room via Agoda, we put an additional request that we would be arriving late after 1am for check-in. This was due to us taking bus from Colombo to Dhambulla at 9pm. The bus journey itself took almost 5 hours. When we reached, the hotel gate was closed, and we kept on knocking. At the same time, we also called the hotel number stated in Agoda voucher, but no one picked up the call. After about 20 minutes knocking the gate, someone finally opened the gate and let us in. It was already around 2am. The hotel owner told us that there was a problem and the room we booked was not available despite we have already booked and paid for it in Agoda. He then offered us rooms in another hotel, namely Queens Inn, 1 kilometre away, which he claimed also belonged to him. He then drove us there. By the time we reached the other hotel, it was already 3am, and we were extremely exhausted. We would totally never expected to be transferred to another hotel without informing us in advance through emails or called. This made us feel that the hotel management was truly unethical.
Reviewed April 22, 2017
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9.2
Ahmed from United States
Group
Deluxe
Stayed 2 nights in March 2017
Good hotel”
This hotel is not big hotel but hotel Owner n staff manner r too good....
Reviewed March 28, 2017
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7.6
Beau from New Zealand
Couple
Stayed 1 night in March 2017
Clean room, weak wifi, lots of mosquitos and no net”
The staff were friendly and helpful. The hotel was clean and quiet and in a great location near the bus station. As our room was located next to a field there were lots of mosquitos about and no net over the bed. We were bitten several times within the first few minutes and after informing staff they came and sprayed the corners of the room with a minimal amount of insect spray, which seemed to do very little. In the end we bought out own spay and doused the room before we went out for dinner. Other than the mosquitos and nearly non existent wifi this is a cheap clean place to stay.
Reviewed March 13, 2017
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8.8
MICHAL from Poland
Solo traveler
Deluxe
Stayed 1 night in January 2017
Great attitude staff”
Very good location (backside of the bus station - just cross the street). Helpful staff always ready to answer my questions, walked me to show the right bus. Room quite average, spacious and clean. The in-room TV plug was not compliant with the electricity socket.
Reviewed February 02, 2017
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9.6
Cheng from Singapore
Solo traveler
Deluxe
Stayed 1 night in August 2016
Spacious and friendly owner”
The room was adequate with bright bathroom. The eating/resting area was spacious and airy. The owner was friendly and passionate about his business (building more rooms). Breakfast was pretty and delicious. Location is superb to me as its next to the bus station convenient to take bus to Sigiriya lion rock or other cities. Thanks for the hospitality.
Reviewed September 25, 2016
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6.8
Greg from United States
Family with young children
Deluxe
Stayed 1 night in April 2016
Okay for location”
My family stayed one night at this hotel. Overall we were satisfied with our stay. The staff was very helpful and friendly. The location was right beside the bus station and was a cheap tuk tuk ride or short walk to some good dining options. The breakfast in the morning was good and appreciated (although I would suggest to add eggs to the breakfast). The room felt clean although it seemed that some details were missed (like cobwebs, etc). The room had wi-fi access for about 1-2 hrs of our stay. The a/c was weak but adequate. The worst complaint about the room is mosquito's. I woke up at 3am with many bites and killed over a dozen mosquito's in the room. Also, as a note, the hotel is still under construction, but it seems that it has potential. I hope the new owners can work on some of the rough edges and turn this into a top notch place to stay.
Reviewed April 24, 2016
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7.3
Abdul from Malaysia
Family with teens
Deluxe
Stayed 1 night in December 2015
value for money”
location
Reviewed January 01, 2016
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5.0
Amy from Australia
Couple
Deluxe
Stayed 2 nights in December 2014
Great location, not much else to offer”
location
I booked a room for myself and husband. Mistakently I only booked the room for one person. Upon checking out, we were advised that the rate would actually be approx since we had two people instead of one. I wouldn't have minded paying a bit more, but double? All they did was give us an extra towel, and the room and hotel were definitely not of a standard to justify such a high price. There was no top bed sheet, only a scratchy wool blanket to sleep under. The wifi didn't work. There was no hot water in the shower. It had been raining a lot and a bit of water had leaked into the room around the outside wall, making the floor wet and the room very damp. We were greeted by a friendly member of staff upon our arrival at 10pm and given fresh juice which was nice, and the location of the hotel (right next to the bus stand and a very short walk to the main street) was fantastic. The room and bathroom were also relatively clean (clean to a standard I would be happy with if paying but not clean enough to justify charging). The other hotels we paid that much for were really fantastic! Breakfast and dinner were average.
Reviewed January 11, 2015
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6.3
COLIN from United Kingdom
Couple
Deluxe
Stayed 4 nights in December 2014
Warm welcome”
Staff helpfulness Good English Quiet and restful
Handy and quiet. Staff friendly. Basic quality.
Reviewed December 19, 2014
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5.0
hong from South Korea
Solo traveler
Deluxe
Stayed 1 night in December 2014
sre”
1. no hot water for shower. 2. no wifi in the room. 3. very weak wifi in the lobby.
Reviewed December 19, 2014
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Milano Grand New Rest House
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