Excellent 8.3
Based on 4531 reviews

Recent customer comments

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based on 4531 reviews
  • Cleanliness 8.5
  • Facilities 8.1
  • Location 9.1
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.9
  • Food/Dining 7.9
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Qing from Singapore
Stayed 4 nights in May 2011
Nice and Clean Rooms
Very Clean Rooms
we traveled in group of four stayed at the superior and deluxe room. the rooms are very clean and quite spacious. deluxe room comes with a balcony but other than that the size is about the same as the superior room. the hotel location is very good, very near to the patong beach and a big shopping more as well as some food streets. for party animals, there are plenty night clubs and pubs nearby. staff are quite friendly. generally it was pleasant experience.
Reviewed May 15, 2011

Keti from Australia
Stayed 1 night in April 2011
Beautiful hotel, great pool area and convenient
pool area and the buffet breakfast
This hotel as close to everything but far enough away not to be bothered by the bustling nightlife in Patong. We spent a lot of time in the pool drinking beer and sunbaking. The water was lovely and warm.
Reviewed May 13, 2011

sami from Kuwait
Solo traveler
Grand Deluxe
Stayed 7 nights in May 2011
great location
near for all sevices
there are 2 hotel building , beach side and leak side. the beach side wich is not in the beach it's just a name, leake side also just a name no leak !! the kind of room type you chose will be Decided wich building you will stay . any way this is a good hotel to stay on.
Reviewed May 13, 2011

christopher from United Kingdom
Solo traveler
Stayed 5 nights in April 2011
great hotel and well placed
good sized rooms and a great location adjacent to the jongceylon with its shops and bars and food outlets with a large Carrafore supermarket
The hotel was an excellent standard the only 2 faults I could find were. Apart from that the evening variety buffets that they did were excellent value and all the staff were helpful and attentive.
Reviewed May 11, 2011

shi from Singapore
Stayed 5 nights in April 2011
staff and service is good
have 2 swimming pools and friendly staff
the rooms and toilet is good. The service of the staff is good and friendly.
Reviewed May 11, 2011

Shuk from Hong Kong
Stayed 2 nights in May 2011
good location
super good location which is close to anywhere in patong beach.. but the morning food buffet is not big valerity as a 5 star hotel...also the price is a little high if comparing to others.. Btw,the location is super good!
Reviewed May 11, 2011

Courtney from Australia
Stayed 5 nights in April 2011
Girls holiday
So close to everything you could want but away from the noise of Bangla Road
great hotel in an awesome location. just off bangla road and a 5 minute walk to the beach. great shopping centre below with excellent restuarants. pool area was brilliant and the staff were extremely helpful. a great place to stay.
Reviewed May 10, 2011

Ka from Hong Kong
Stayed 3 nights in May 2011
Great location
the location is really great for shopping, whenever you get tired or you buy too many things you can very easily get back to your room to have a rest or put down the things you've already bought. Though it's a 5-star hotel, but actually it feels like a 4-star one, and it's quite business type, not vacation type We stayed in both beach side and lake side, lake side is a little better, even the breakfast is better than the beach side one If we would go to Phuket again, we would stay there for the last night for shopping
Reviewed May 08, 2011

Paul from United States
Solo traveler
Stayed 2 nights in April 2011
Great hotel and actually was quiet.Perfect locatio
Accomodations, location, food, employees
great gym, perfect location, very good price (thanks to Agoda). Nothing negative at all
Reviewed May 07, 2011

Clinton from South Africa
Solo traveler
Stayed 7 nights in April 2011
Great location value for money
Modern up to date hotel that is very central to everything
Nothing was a problem for my stay, the staff are very helpful and can sort out anything. The pool setup is very classy and they have created an area where you can chill and relax. The resort is part of a new shopping complex which offers everything from curios to food, even a nightclub that is worth a try.
Reviewed May 07, 2011


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