2015
Excellent 8.3
Based on 4526 reviews

Recent customer comments

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Excellent



based on 4526 reviews
  • Cleanliness 8.5
  • Facilities 8.1
  • Location 9.1
  • Room comfort and quality 8.4
  • Service 8.3
  • Value for money 7.9
  • Food and dining 7.9
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TSE from Hong Kong
Couple
Superior
Stayed 2 nights in July 2015
Convenient location and good services
Convenient location, good services and excellent breakfast!
Convenient location on, good services and excellent breakfast!
Reviewed August 04, 2015

Jun from South Korea
Couple
Superior
Stayed one night in July 2015
Overrated
location, friendly staffs, good promotional rate
Definitely not a 5-star hotel. More like 3-star. They really need to do something about the lobby. Very outdated and unorganized.
Reviewed August 04, 2015

WOON from Hong Kong
Family with older children
Superior
Stayed 2 nights in July 2015
Good location but bad reception staff
Food, location and good swimming pool
So far OK, but front line staff in reception are very impolite and poor service. Hotel room clean up very slow, even we go out early then return in the later afternoon, hotel still not yet clean up.
Reviewed August 03, 2015

Per from Norway
Couple
Superior
Stayed one night in August 2015
Nice hotel with nice staff.
Location. Staff. Pool.
Nice stay.
Reviewed August 03, 2015

Skip from United States
Couple
Deluxe
Stayed one night in July 2015
Really a great stay ...
Staff, our room, dining
Great hotel, I will definitely stay there again. The staff was great on every level, and very attentive, polite and thoughtful. Food was great, the rack of lamb was the best I've had. We were upgraded to a room with a private pool entrance. Very nice.
Reviewed August 03, 2015

Mrstapha from Australia
Group
Deluxe
Stayed 7 nights in July 2015
4
Close to shops clean. Secure
Seafood not up to stAndard dring food too expencive some very polite Some not
Reviewed July 31, 2015

Li from Singapore
Group
Superior
Stayed 3 nights in July 2015
BED BUG
cosy, spacious and clean
except for the bed bug, everything is fine
Reviewed July 29, 2015

Michael from Switzerland
Group
Cabana Pool Access
Stayed 4 nights in July 2015
Wonderful hotel, perfect located
A pool access room is highly recommended. Rooms are very clean and nice. The location next to the shopping mall and near to Bangla road was just perfect.
This Hotel was just perfect!
Reviewed July 28, 2015

Alelee from Singapore
Couple
Superior
Stayed one night in July 2015
Alelee
It's at the heart of Patong Resort. Clean environment and friendly staff.
It was absolutely amazing!
Reviewed July 28, 2015

Yanning from Singapore
Couple
Deluxe
Stayed one night in April 2015
conveniently located
location, nightlife, convenient
It's easily located since it's beside jungceylon mall, so it's convenient to purchase drinks and chips. however, the food around the area is expensive and doesn't taste as good. located just opposite from where the nightlife happenings are, tourists often fall into the ping pong show trap. it is advised to not stay out till too late.
Reviewed July 26, 2015


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