This property is in high demand!
25 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- This neighborhood is preferred by frequent travelers. Properties here...
Location wise is good as it is near to Imago mall.
![Front desk [24-hour]](https://pix10.agoda.net/property/76991570/0/dfb0100d408070d24842b57bd8583846.jpeg?ce=2&s=1024x768)
- Airport transfer available at additional charge. To request, check the...
Convenience close to airport
- Many guests have praised the breakfast at this property
Breakfast was good.
- To help our travelers make informed and safe travel decisions, Hygiene...
Free Wi-Fi
Pool with view
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
25 travelers have booked today.
Based on 26,535 verified reviews
8.4
8.3
8.3
8.2
8.2
7.9
Nearest transportation options
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South Bus Terminal is within 0.28 km
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Sembulan Sekretariat Train Station Sembulan Sabah Station is within 1.33 km
Location rating score
There are 52 places in walking distance!
| Value for money | 8.3 |
| Distance to city center | 0.5km |
| Location rating | 8.3 |
| Nearest airport | Kota Kinabalu International Airport (BKI) |
| Distance to airport | 5.7 km |
Based on 25280 reviews from verified travelers
While lounging at Ming Garden Hotel, you can indulge in the swimming pool facility to get your day started the right way with a splash for a stimulating morning or evening.
Ming Garden Hotel has car park onsite free of charge for guest visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
While remaining at Ming Garden Hotel, enjoy your early morning or evening wander at nearby park which include Sembulan River Park, Weston Wetland Park, and Museum Area.
Ming Garden Hotel's policy pertaining to children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.
Ming Garden Hotel can converse in 4 languages and supports popular languages such as English and Mandarin Chinese for travelers going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
62.0% of our verified customer ratings have given a positive appraisal and remarks about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Ming Garden Hotel down in the review section.
Past solo travelers that have stayed at this property have given Ming Garden Hotel an average rating of 8.3. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
Verified couple travelers that have stayed at this property have given Ming Garden Hotel an average rating of 8.5. You can look up on more specific customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.
The nearest train, metro, or bus station is South Bus Terminal, 276.95 m away from Ming Garden Hotel.
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified time frame may be charged an additional fee.
Wake up to an incredible buffet and continental breakfast at Ming Garden Hotel. Customers can enjoy breakfast offered with an additional charge of 24.5 MYR for children and 49 MYR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

Experience Luxury and Comfort at Ming Garden Hotel and Residences
Welcome to Ming Garden Hotel and Residences, a luxurious 4-star hotel nestled in the heart of Kota Kinabalu, Malaysia. With its prime location, this hotel offers a perfect blend of modern comfort and traditional charm, making it an ideal choice for both business and leisure travelers.
As you step into Ming Garden Hotel and Residences, you will be greeted by a warm and inviting ambiance. The hotel boasts a total of 348 well-appointed rooms, each designed with your comfort in mind. Whether you choose a Deluxe Room or a spacious Suite, you can expect modern amenities, elegant decor, and breathtaking views of the city or the lush greenery surrounding the hotel.
Check-in at Ming Garden Hotel and Residences begins at 02:00 PM, allowing you ample time to settle in and make the most of your stay. The friendly and attentive staff will ensure a smooth check-in process, making you feel right at home from the moment you arrive. When it's time to bid farewell, check-out is until 12:00 PM, giving you a leisurely morning to enjoy a delicious breakfast or pack your belongings at your own pace.
Conveniently located just 0.5km from the city center, Ming Garden Hotel and Residences offers easy access to the vibrant attractions and cultural landmarks of Kota Kinabalu. Whether you're interested in exploring the bustling markets, indulging in local cuisine, or immersing yourself in the city's rich history, everything is just a short distance away. Additionally, the hotel is only 15 minutes away from the airport, ensuring a hassle-free journey to and from your destination.
At Ming Garden Hotel and Residences, families are welcome with open arms. The hotel's child policy allows children between the ages of 5 to 17 to stay free of charge, making it an excellent choice for a family getaway. The spacious rooms and dedicated amenities for children ensure a comfortable and enjoyable stay for the whole family.
Whether you're traveling for business or leisure, Ming Garden Hotel and Residences promises a memorable experience filled with luxury, comfort, and warm hospitality. Book your stay today and discover the perfect retreat in the heart of Kota Kinabalu.
Unleash Your Inner Star with Karaoke Entertainment
At Ming Garden Hotel and Residences, guests are invited to indulge in lively and fun-filled karaoke sessions that bring out the star in everyone. Whether you're singing solo or enjoying a group performance, the hotel’s well-equipped karaoke facilities provide a perfect setting for memorable moments and endless entertainment. With a wide selection of songs and state-of-the-art sound systems, guests can immerse themselves in a musical experience that promises to add joy and excitement to their stay.
Unwind and Stay Active at Ming Garden Hotel and Residences' Premier Sports Facilities
Nestled in the heart of Kota Kinabalu, Malaysia, Ming Garden Hotel and Residences offers an array of top-notch sports facilities that are sure to delight fitness enthusiasts and leisure seekers alike. Whether you're looking to maintain your workout routine or simply relax by the pool, this hotel has something for everyone.
Stay in shape during your stay with complimentary access to the hotel's state-of-the-art fitness center. Equipped with modern exercise machines and free weights, this facility is perfect for those who want to break a sweat and stay on track with their fitness goals. With a spacious and well-lit environment, you can enjoy a seamless workout experience while taking in stunning views of the city.
For those who prefer a refreshing dip, Ming Garden Hotel and Residences boasts a sparkling outdoor pool that is perfect for a leisurely swim or a fun-filled water workout. Take a relaxing plunge and soak up the tropical sunshine as you lounge by the poolside. To enhance your relaxation, head over to the poolside bar and indulge in a refreshing cocktail or a light snack while enjoying the tranquil ambiance.
With its exceptional sports facilities, Ming Garden Hotel and Residences is the ideal destination for travelers who seek a balance between relaxation and staying active. Whether you're a fitness enthusiast or simply looking to unwind, this hotel offers everything you need for a rejuvenating stay.
Convenience Facilities at Ming Garden Hotel and Residences
Experience a seamless stay at Ming Garden Hotel and Residences, where convenience is at the forefront. With an array of top-notch facilities and services, your every need is catered to. Enjoy the ease of having a laundry service and dry cleaning available, ensuring that your clothes are fresh and ready for any occasion. Indulge in the comfort of room service, allowing you to dine in the privacy and convenience of your own room.
For added peace of mind, safety deposit boxes are provided, ensuring the security of your valuables throughout your stay. The dedicated concierge team is always at your service, ready to assist with any requests or recommendations you may need. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to effortlessly stay in touch with loved ones or catch up on work.
For those who enjoy a designated smoking area, Ming Garden Hotel and Residences offers a comfortable space to relax and unwind. Upgrade your stay to include executive lounge access, where you can enjoy exclusive privileges and amenities. Luggage storage is available, allowing you to explore the city without the burden of your belongings. With daily housekeeping, you can return to a clean and tidy room after a day of adventure. Book now and experience the utmost convenience at Ming Garden Hotel and Residences.
Convenient Transport Facilities at Ming Garden Hotel and Residences
Ming Garden Hotel and Residences offers a range of convenient transport options to ensure a comfortable stay for all guests. The hotel features an onsite car park with self-parking facilities, allowing guests the ease of coming and going at their own pace. Car park charges may apply, providing a secure and accessible space for those traveling by private vehicle. In addition, the hotel provides a reliable shuttle service, making it simple to explore nearby attractions and the vibrant city of Kota Kinabalu without the hassle of navigating public transportation.
For added convenience, guests can also avail themselves of the hotel’s taxi service, ensuring quick and comfortable transfers to various destinations around the area. Whether arriving by car or seeking local transportation options, Ming Garden Hotel and Residences is well-equipped to meet your needs, making your stay seamless and stress-free from the moment you arrive.
Enjoy a Comfortable Stay with Excellent Room Facilities at Ming Garden Hotel and Residences
At Ming Garden Hotel and Residences, we strive to provide our guests with a comfortable and enjoyable stay. Our rooms are equipped with a range of modern amenities to ensure a pleasant experience.
Step into your room and feel the cool breeze of our efficient air conditioning system. Relax and unwind in our cozy bathrobes, perfect for lounging after a long day of exploring Kota Kinabalu. For your entertainment needs, we offer inhouse movies and a television with satellite/cable TV channels, so you can catch up on your favorite shows or enjoy a movie night in the comfort of your room.
Getting ready for the day is a breeze with the hair dryer provided in each room. Quench your thirst with a refreshing beverage from the mini bar or store your own snacks in the refrigerator. Whether you're traveling for business or pleasure, our room facilities are designed to meet your needs and enhance your stay at Ming Garden Hotel and Residences.
Indulge in a Culinary Delight at Ming Garden Hotel and Residences
At Ming Garden Hotel and Residences, dining is an experience to be savored. With a range of dining facilities to choose from, guests are spoilt for choice. Start your day with a hearty breakfast buffet at the hotel's coffee shop, where a variety of local and international dishes await. The restaurant offers a diverse menu featuring both local and international cuisine, ensuring that there is something to satisfy every palate. For those who prefer to dine in the comfort of their own room, room service is available, allowing guests to enjoy a delicious meal without leaving their accommodation. With daily housekeeping, guests can rest assured that their dining experience will be accompanied by impeccable service. Additionally, for those seeking Halal options, the hotel also boasts a Halal restaurant, serving delectable dishes prepared in accordance with Islamic dietary laws. Whether you're a food enthusiast or simply looking for a convenient dining experience, Ming Garden Hotel and Residences has it all.
Discover Comfort at Ming Garden Hotel and Residences: Room Offerings
At Ming Garden Hotel and Residences in Kota Kinabalu, guests are invited to experience a diverse range of thoughtfully designed room offerings that cater to every traveler's needs. The Superior King room, spanning 26 square meters, provides a cozy retreat with the option of either two single beds or a plush king bed, perfect for solo travelers or couples alike. For those traveling with a companion, the Deluxe Twin Room offers a similar layout, ensuring a comfortable stay in a welcoming environment. If you’re looking for a little more space, the Premier King room features a generous 29 square meters, accommodating both a king bed or a double bed for added comfort.
Families and groups will appreciate the spacious One Bedroom Superior, measuring 44 square meters with options for two single beds or a double bed, making it an ideal choice for a relaxing getaway. The expansive 2 Bedroom Suite, at 74 square meters, offers ample room for larger gatherings, while the Executive Suite, with its sophisticated design and a king bed, provides an upscale experience for discerning guests. Rounding out the offerings, the Deluxe King Room and various residence options, including the Residence Double and Residence Twin, ensure that every guest finds the perfect sanctuary during their stay. By booking through Agoda, travelers can enjoy the best prices available while securing a hassle-free experience, making it easier than ever to plan a memorable stay at Ming Garden Hotel and Residences.
Experience the Vibrant Central Business District of Kota Kinabalu
Nestled in the heart of Kota Kinabalu, Malaysia, Ming Garden Hotel and Residences offers a prime location in the city's bustling Central Business District (CBD). This vibrant area is a hub of commercial activity, making it an ideal choice for business travelers and those seeking a dynamic urban experience.
The CBD is home to a plethora of corporate offices, financial institutions, and government buildings, making it a significant economic center in Sabah. As you step out of the hotel, you'll find yourself surrounded by the energy of the city. Immerse yourself in the fast-paced atmosphere as you explore the nearby shopping malls, trendy restaurants, and chic cafes.
In addition to its commercial significance, the CBD also boasts a rich cultural heritage. Just a short stroll away, you'll discover historical landmarks such as the Atkinson Clock Tower and the Sabah State Mosque. Indulge in the local culture by visiting the bustling Filipino Market, where you can browse through a wide array of handicrafts, fresh produce, and mouthwatering street food.
Whether you're in Kota Kinabalu for business or leisure, the Central Business District offers a dynamic and vibrant experience that will leave you captivated. With its prime location, Ming Garden Hotel and Residences provides the perfect base to explore all that this bustling area has to offer.
Convenient Airport Transfers to Ming Garden Hotel and Residences
Welcome to Ming Garden Hotel and Residences, an exquisite accommodation nestled in the heart of Kota Kinabalu's Central Business District. Getting to this luxurious hotel from the nearest airport is a breeze, ensuring a seamless start to your stay.
If you are arriving at Kota Kinabalu International Airport (BKI), which is located approximately 8 kilometers away from the hotel, you have several transportation options to choose from. The most convenient and hassle-free way is to take a taxi or book a private transfer. Taxis are readily available at the airport, and the journey to Ming Garden Hotel and Residences takes around 15 minutes, depending on traffic conditions.
For a more budget-friendly option, you can also opt for the airport shuttle service. The shuttle buses operate on a fixed schedule and can drop you off directly at the hotel. It's a great choice if you prefer a shared transportation experience and want to save some money.
No matter which mode of transportation you choose, you can expect a smooth and comfortable journey from the airport to Ming Garden Hotel and Residences. Upon arrival, you'll be greeted by the hotel's friendly staff and immersed in the hotel's elegant ambiance, making it the perfect choice for both business and leisure travelers.
Explore the Vibrant Surroundings of Ming Garden Hotel and Residences
Nestled in the heart of Kota Kinabalu, Malaysia, Ming Garden Hotel and Residences offers a convenient base to explore the vibrant surroundings. With a variety of landmarks and attractions nearby, guests can immerse themselves in the rich cultural heritage and natural beauty of the region.
Just a short drive away from the hotel, visitors can indulge in the rejuvenating experience of Poring Hot Springs. Surrounded by lush rainforest, these natural hot springs offer a perfect retreat for relaxation and healing. For those seeking spiritual solace, the magnificent Kota Kinabalu City Mosque is a must-visit landmark. With its stunning architecture and serene ambiance, it stands as a symbol of religious harmony.
Nature enthusiasts will be delighted to discover Mamutik Island, a tropical paradise located just off the coast of Kota Kinabalu. This pristine island boasts crystal-clear waters, vibrant coral reefs, and white sandy beaches, making it an ideal spot for snorkeling, diving, and sunbathing. History buffs can explore the Sabah State Museum, which showcases the rich cultural heritage of Sabah through its extensive collection of artifacts and exhibits.
For panoramic views of the city, a visit to the Signal Hill Observatory Platform is highly recommended. Here, visitors can take in breathtaking vistas of Kota Kinabalu and its surrounding islands. The Filipino Market Kota Kinabalu is another popular attraction, offering a bustling atmosphere filled with local handicrafts, fresh produce, and mouthwatering street food.
Jesselton Point, a waterfront entertainment complex, is the gateway to stunning tropical islands such as Tunku Abdul Rahman Marine Park. Adventure seekers can embark on island-hopping tours or enjoy thrilling water sports activities. History enthusiasts can marvel at the Atkinson Clock Tower, a historic landmark that stands as a testament to Kota Kinabalu's colonial past.
Nature lovers can explore the Kota Kinabalu Wetland Centre, a sanctuary for various bird species and wildlife. Its tranquil boardwalks and observation towers provide an opportunity to observe the abundant flora and fauna. Lastly, don't miss the iconic Marlin Statue, a symbol of Kota Kinabalu's fishing heritage.
With its prime location and proximity to these remarkable landmarks and attractions, Ming Garden Hotel and Residences is the perfect choice for travelers looking to experience the best of Kota Kinabalu.
Convenient Public Transport Access at Ming Garden Hotel and Residences
Located in the heart of Kota Kinabalu, Malaysia, Ming Garden Hotel and Residences offers easy access to several public transport stations, making it a convenient choice for travelers. The hotel is situated near the South Bus Terminal, which serves as a major transportation hub for both locals and tourists. From here, guests can easily catch buses to explore the city's attractions or venture further into the surrounding areas.
Additionally, the North Bus Terminal is also within close proximity to the hotel, providing further convenience for guests. This terminal offers connections to various destinations in Sabah, allowing visitors to easily explore the beautiful landscapes and cultural heritage of the region. Whether you're planning to visit the stunning islands, embark on a wildlife adventure, or immerse yourself in the vibrant local culture, the North Bus Terminal offers a convenient starting point.
With its strategic location near these public transport stations, Ming Garden Hotel and Residences is the ideal base for both business and leisure travelers looking to explore Kota Kinabalu and beyond. The hotel's friendly staff are always ready to assist with any transportation inquiries, ensuring a smooth and hassle-free travel experience.
A Gastronomic Adventure Awaits
Ming Garden Hotel and Residences is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Start your day with a visit to Guan's Kopitiam Gaya Street, where you can indulge in a traditional Malaysian breakfast of kaya toast and aromatic kopi. For a taste of the local laksa, head to Yee Fung Laksa, known for its rich and flavorful broth. If you're in the mood for some hearty Malaysian-Chinese dishes, Kedai Kopi Wan Wan is a must-visit, offering a variety of delicious stir-fries and noodle dishes. Craving some crispy fried chicken? Borenos Fried Chicken in Asia City is the place to go. For a unique culinary experience, try the Hainan Ngiu Chap at Yii Siang, where you can savor tender beef slices in a flavorful broth. Seafood lovers will delight in Krishna Fish Head Curry Restaurant, serving up mouthwatering fish head curries and other seafood specialties. After a satisfying meal, take a leisurely stroll along KK Waterfront, a vibrant area filled with bars and restaurants offering a wide range of cuisines. If you're in the mood for some Korean hotpot, CHUBS is the perfect spot to warm up and enjoy a delicious meal. For a fusion of flavors, head to Seoul Garden HotPot Suria Sabah, where you can indulge in a hotpot feast with a variety of fresh ingredients. Finally, end your day with a visit to Shoney's Dining & Bar, a cozy establishment offering a selection of refreshing drinks and delectable snacks. With such a diverse range of dining options just steps away from the hotel, Ming Garden Hotel and Residences ensures that your gastronomic adventure in Kota Kinabalu will be truly unforgettable.
Shop 'til you drop in the heart of Kota Kinabalu
Ming Garden Hotel and Residences is perfectly situated near a plethora of shopping landmarks, ensuring that guests can indulge in some retail therapy during their stay. Just a stone's throw away, Asia City Complex offers a wide range of shops and boutiques, making it a haven for fashion enthusiasts. For those in search of unique gifts and stationery, Salt x Paper Stationery & Gifts is a must-visit. Bookworms will be delighted to find Iwase Books and Borneo Books II nearby, where they can browse through a vast collection of literature. KK Times Square and KK Plaza are also within walking distance, offering a mix of international brands and local stores. For a taste of local culture, head to the Filipino Market Sabah, where you can find traditional handicrafts and fresh produce. After a long day of shopping, unwind with a soothing shiatsu massage at Japanese Shiatsu & Reflexology or drop off your laundry at Mega Laundry - Kampung Air. With such a diverse range of shopping options right at your doorstep, Ming Garden Hotel and Residences is the perfect choice for shopaholics.
Affordable Luxury at Ming Garden Hotel and Residences
Experience the best of Kota Kinabalu without breaking the bank at Ming Garden Hotel and Residences. With an average room price of just $46, this hotel offers exceptional value for money compared to the city's average price of $54.
At Ming Garden Hotel and Residences, affordability doesn't mean compromising on quality. This 4-star property boasts a range of luxurious amenities and services that will exceed your expectations. From spacious and elegantly designed rooms to a rooftop swimming pool with panoramic views of the city, every aspect of your stay is designed to provide comfort and relaxation.
Whether you're visiting Kota Kinabalu for business or leisure, Ming Garden Hotel and Residences offers a convenient location, just a short drive away from popular attractions such as the Kota Kinabalu Waterfront and the Sabah State Museum. With its affordable rates and top-notch facilities, Ming Garden Hotel and Residences is the perfect choice for budget-conscious travelers seeking a touch of luxury in Kota Kinabalu.
Wonderful Staff and Delicious Breakfast Spread
Ming Garden Hotel and Residences has received rave reviews from its guests, particularly praising the wonderful and friendly staff members. Guests have consistently mentioned the excellent service provided by the staff, who were always helpful and accommodating. From the moment of arrival to departure, the staff made guests feel welcome and ensured their needs were met.
Another highlight of the hotel is the delicious breakfast spread. Guests have been impressed by the variety of food offered, with a wide selection to choose from. Whether you prefer local delicacies or international cuisine, there is something to satisfy every palate. The breakfast experience at Ming Garden Hotel and Residences is not only tasty but also a great way to start the day.
Overall, guests have expressed their happiness and satisfaction with their stay at Ming Garden Hotel and Residences. The clean rooms, good facilities, and friendly staff have contributed to a positive and enjoyable experience for guests. If you are looking for a hotel with excellent service and a delectable breakfast spread, Ming Garden Hotel and Residences is the perfect choice for your stay in Kota Kinabalu, Malaysia.
A Haven of Exceptional Service and Comfort
Ming Garden Hotel and Residences in Kota Kinabalu, Malaysia is a true gem that has garnered high praise from its satisfied guests. With an impressive overall rating of 8.1, this hotel offers an exceptional experience that exceeds expectations in every aspect.
One of the standout features of Ming Garden Hotel and Residences is its incredible value for money. With a remarkable rating of 8.1 for value, guests can enjoy a luxurious stay without breaking the bank. The hotel offers a range of affordable room options that are tastefully designed and equipped with modern amenities, ensuring a comfortable and convenient stay for all guests.
In addition to its excellent value, Ming Garden Hotel and Residences boasts top-notch facilities that have received a rating of 8.0. Whether you're looking to unwind by the pool, work up a sweat at the fitness center, or indulge in a rejuvenating spa treatment, this hotel has it all. The facilities are well-maintained and provide guests with a wide array of options to enhance their stay.
Furthermore, the staff at Ming Garden Hotel and Residences have been praised for their exceptional performance, earning a rating of 8.2. From the moment you step foot into the hotel, you'll be greeted with warm smiles and attentive service. The dedicated team goes above and beyond to ensure that every guest's needs are met, making for a truly memorable and enjoyable stay.
Overall, Ming Garden Hotel and Residences is a haven of exceptional service and comfort. With its outstanding value, extensive facilities, and commendable staff performance, this hotel is the perfect choice for travelers seeking a delightful stay in Kota Kinabalu.
Excellent8.2
Facilities
Excellent8.3
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Guests rave about the excellent and friendly staff, making their stay comfortable and enjoyable. The hotel's prime location in the heart of the city, close to Imago Mall, restaurants, and cafes is a big plus. Rooms are spacious, clean, and offer stunning sea views.
Few guests have mentioned car park charges and limited free parking. Housekeeping has room for improvement, with no shampoo dispenser and fewer fresh towels provided daily. Communal areas require upgrading and deep cleaning.
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I had a free upgrade to a much bigger room. The room was great, shower had pressure, bed was comfortable. The only downside, my room 430, was next to the entertainment area at the pool and on Sunday that area was rented out for a birthday party with karaoke. Let me say, the singers weren't very good but they were very loud while I was trying to do some work. So if you have to do some work during your stay, ask to be away from the entertainment area. The location is not stellar but also not bad enough to complain about. The pool is quite refreshing. I would stay here again
I stayed at Ming Garden Hotel & Residences for 5 nights. Overall, it was a decent experience, though there’s definitely room for improvement—particularly in the bathroom. The location is great, with easy access to nearby malls, and the 24-hour front desk was helpful. The room itself was fairly clean and comfortable, and the view was alright. However, we encountered issues with our room card on two occasions. The first was right after check-in—we couldn’t open the door and had to return to the front desk for help. The second issue happened after our Mount Kinabalu hike, when we were returning from a night away. The card couldn’t access the lift, which was inconvenient. The Wi-Fi was free, but lacked security. There was no login portal to verify if a user was a hotel guest, which raises concerns about network safety—especially for paying guests. The bathroom was disappointing. It wasn’t as clean as expected: the toilet bowl hadn’t been properly cleaned, there was noticeable mould in the shower area, and some empty light fixtures were dusty and exposed. These areas could definitely use more attention. Housekeeping did a good job with basic upkeep like making the bed and replacing towels. The service overall was friendly and responsive. Room service, however, was limited in the evenings. Many menu items were unavailable, so it would be helpful if the hotel could indicate specific serving times for different cuisines to manage guest expectations. All in all, it was an okay stay. Thank you!
The hotel was very comfortable and exceptionally clean. The staff were friendly, helpful, and provided great service throughout my stay.
Overall stay was okay for business; the room and table setting allowed me to work comfortably in my room. things that can be improved, * the lift indicator. - I’ve noticed that even others and myself tend to miss the lift because we can hardly tell which one is open. Most of the time, we end up rushing ourselves to get it opened by the time we realise it is. * The buffet felt a little pricey for what was offered. * The room’s ambiance felt a little dark, probably because of the choices of set-ups.
Dear Guest, Thank you for taking the time to share your feedback with us. We have noted on your concerns and have notified our management team on this matter. Rest assured that we will do necessary adjustments for improvements. We appreciate your feedback and looking forward to welcoming you back to Ming Garden Hotel & Residences soon. Thank you.
250 meters to public transportation
Airport transfer
Located in heart of Kota Kinabalu
Free Wi-Fi in all rooms!
“Good Staff Service but Misleading Spa Information”
The restaurant counter staff were very professional and provided excellent service. Overall, the hotel staff were friendly and helpful. However, I was disappointed because the hotel website stated that there is a spa, which was the main reason I chose to book this hotel. When I arrived and asked about the spa, I was informed that it is no longer available. If the spa is no longer operating, please update the information on the website to avoid misleading guests. As for the room, it was comfortable and clean. However, the television was not functioning properly and is not suitable for a 4 star hotel. The water heater was also dirty .which made it uncomfortable to use. Additionally, a feedback form was provided in the room, but no pen was available. How are guests expected to fill in the form without a pen? I hope these issues will be addressed and improved for the comfort of future guests.