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7.7

Very good
10.2% this month
/10
(7,271 reviews)See what guests said
Highly rated by guests – 80% would recommend
Housekeeping191
Breakfast106
Shops44
See map

7.5

Very good

Location rating score

Very good location - 10 meters from city center
Popular neighborhood
Excellent for walking
Parking
Available
Walkable places
KK Times Square

250 m

Wawasan Plaza

260 m

Sembulan River Park

280 m

Imago Shopping Mall

330 m

Star City Mall

440 m

Popular landmarks
Mamutik Island

730 m

Night Market

1.1 km

Sabah State Museum

1.2 km

Gaya Street Sunday Market

1.6 km

Kota Kinabalu City Mosque

1.8 km

Closest landmarks
Consulate of Indonesia

180 m

Police HQ

280 m

Tourism Malaysia

600 m

Riverson The Walk

620 m

Gleneagles Kota Kinabalu

650 m

Ming Garden Hotel and Residences

"Process check in & out excellent!!"

Ermah - May 12, 2022
Superior Room - Guestroom Ming Garden Hotel and Residences
Lobby Ming Garden Hotel and Residences
Swimming pool [outdoor] Ming Garden Hotel and Residences
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2021

Ming Garden Hotel and Residences

Lorong Ming Garden, Jalan Costal, Central Business District, Kota Kinabalu, Malaysia, 88000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Central Business District part of Kota Kinabalu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sapi Island. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Attention

This property is in high demand!

62 travelers have booked today.

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "Guest must completed 2 dos of vaccine and show their Digital Vaccination Certificate Covid-19 during check in. <br> For couple those completed vaccination allowed to bring their children 17 years old and below according to General Health Protocol. <br> Rt-PCR Test or RTK-Antigen Test with negative (at least 3 days Valid) result is mandatory for each guest. <br> Guest is required to sign a Credit Card Pre-Authorised Form to allow the Hotel to charge him/her a sum of RM500 for Sanitization Fee if he/she was confirmed positive Covid19 during the stay or the next 14 days after check out."
  • 250 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Kota Kinabalu

  • Free Wi-Fi in all rooms!

Value for money7.8
Distance to city center0.5 KM
Location rating7.5
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport5.7 km

Rooms available at Ming Garden Hotel and Residences

Very good
Room comfort & quality

7.9

2 Bedroom Suite
...
  • Room size: 74 m²/797 ft²
  • City view
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Two-Bedroom Suite
...
  • Room size: 74 m²/797 ft²
  • Balcony/terrace
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Double Two Bedrooms
...
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    Superior Room
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    • 2 single beds or 1 king bed
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    Premier
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 1 queen bed or 2 single bed...
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    Deluxe
    ...
    • Room size: 26 m²/280 ft²
    • City view
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    Two Bedroom Residence
    ...
    • Room size: 59 m²/635 ft²
    • Balcony/terrace
    • 1 single bed and 1 queen be...
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    1 Bedroom Deluxe
    ...
    • Room size: 39 m²/420 ft²
    • Shower
    Enter dates to see prices
    Premier Room
    ...
    • Room size: 29 m²/312 ft²
    • Shower
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Deluxe Double or Twin Room
    ...
    • Room size: 26 m²/280 ft²
    • 1 queen bed or 2 single bed...
    Enter dates to see prices

    Frequently asked questions

    How much does it cost to stay at Ming Garden Hotel and Residences?

    Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

    What time is check-in and check-out at Ming Garden Hotel and Residences?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Ming Garden Hotel and Residences?

    A stay at Ming Garden Hotel and Residences also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Ming Garden Hotel and Residences has a car park right on site for maximum convenience. Parking is available for an additional charge. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at Ming Garden Hotel and Residences?

    Wake up to a great buffet breakfast at Ming Garden Hotel and Residences. There's an additional charge of 50 MYR for adults and 24 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Ming Garden Hotel and Residences?

    Ming Garden Hotel and Residences features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

    Can special events be hosted at Ming Garden Hotel and Residences?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Ming Garden Hotel and Residences. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

    Can business events be hosted at Ming Garden Hotel and Residences?

    On-site venues and convenient event services make Ming Garden Hotel and Residences an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate up to 250 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Ming Garden Hotel and Residences?

    Ming Garden Hotel and Residences does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Ming Garden Hotel and Residences?

    The closest train, metro, or bus station is South Bus Terminal, 270 m away from Ming Garden Hotel and Residences.

    What restaurants are nearby Ming Garden Hotel and Residences?

    Ming Garden Hotel and Residences’s neighborhood is Central Business District which includes popular restaurants such as Mia Boat Noodle, Madam Kwan's and Vino Vino Bistro.

    What popular shopping places are close to Ming Garden Hotel and Residences?

    Ming Garden Hotel and Residences is located in Central Business District area which features shopping places such as Gaya Street Sunday Market, Night Market and Suria Sabah Shopping Mall.

    What are popular attractions near Ming Garden Hotel and Residences?

    Ming Garden Hotel and Residences is located in Central Business District area, which is famous for attractions such as Poring Hot Springs, Kota Kinabalu City Mosque and Sabah State Museum.

    What popular natural sightseeing spots are close to Ming Garden Hotel and Residences?

    Ming Garden Hotel and Residences is located within Central Business District, which makes it conveniently close to natural sights including Kota Kinabalu Wetland Centre, Mount Kinabalu Botanical Garden and Kokol Hill.

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    Explore the neighborhood

    What people love about Ming Garden Hotel and Residences

    • 10

      Exceptional

      "Process check in & out excellent!!"

      Ermah

      |

      May 12, 2022

    • 10

      Exceptional
      Location

      "the location was perfect."

      Ermah

      |

      May 12, 2022

    • 10

      Exceptional
      Location

      "Easy to go anywhere."

      Ermah

      |

      May 12, 2022

    Property ranking|Compared to 1,311 Kota Kinabalu properties
    See all rankings
    Room comfort score
    7.9/10
    Cheapest price score
    Room size
    26 sqm.
    Cleanliness score
    7.9/10
    Better than
    96
    %
    of Kota Kinabalu properties
    Better than
    90
    %
    of Kota Kinabalu properties
    Bigger than
    90
    %
    of Kota Kinabalu properties
    Better than
    83
    %
    of Kota Kinabalu properties
    Overall rating:

    7.7

    Very good
    7,271 reviews
    Cleanliness
    7.9
    Facilities
    7.8
    Location
    7.5
    Read all reviews >
    What travelers say they love:
    Room is big enough with kids
    Noorulamir from Malaysia
    Family with young children
    More about Ming Garden Hotel and Residences

    More about Ming Garden Hotel and Residences

    Ming Garden Hotel and Residences

    Make everyday special with all that Kota Kinabalu has to offer with a stay at Ming Garden Hotel and Residences.
    Enjoy all that Ming Garden Hotel and Residences has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Kota Kinabalu is made even more convenient with the taxi and shuttle services available at the hotel. For those driving their own car, parking is available for guests.
    Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Ming Garden Hotel and Residences.
    All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
    All guestrooms at Ming Garden Hotel and Residences provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms.
    Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


    Dining and things to do

    Each morning you can start the day with a delicious in-house breakfast offered at Ming Garden Hotel and Residences. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Ming Garden Hotel and Residences including halal options.
    A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms and bar.
    Fill your days with the array of activities and facilities offered at Ming Garden Hotel and Residences. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool. At Ming Garden Hotel and Residences, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
    Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's yoga room. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


    Reasons to stay here

    Find rooms here that are cheaper than 89% of all other options in the city.
    Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
    According to guests who stayed here, this hotel's room comfort is rated higher than 96% of other accommodations in Kota Kinabalu.

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    Amenities and facilities
    Very good
    Facilities

    7.8

    Most talked about facilities

    Breakfast

    339 mentions

    Housekeeping

    272 mentions

    Swimming Pool

    135 mentions

    Food & Dining

    101 mentions

    Languages spoken

    • English
    • Chinese [Cantonese]
    • Chinese [Mandarin]
    • Malay

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Billiards
    • Fitness center
    • Karaoke
    • Massage
    • Spa
    • Swimming pool [outdoor]
    • Ticket services
    • Tours
    • Yoga room

    Cleanliness and safety

    • Body thermometer
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Happy hour
    • Kitchen
    • Poolside bar
    • Restaurant [halal]
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Concierge
    • Convenience store
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Gift/souvenir shop
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shops
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room
    • Swimming pool [kids]

    Access

    • Fire extinguisher
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Car park [charges apply]
    • Car park [on-site]
    • Shuttle service
    • Taxi service

    Available in all rooms

    • Blackout curtains
    • Clothes rack
    • Complimentary tea
    • Free bottled water
    • Free instant coffee
    • Interconnecting room(s) available
    • Kitchenette
    • Mini bar
    • Mirror
    • Seating area
    • Separate dining area
    • Toiletries
    • TV [flat screen]
    Food and dining
    Breakfast options
    • Continental
    • Halal
    • Buffet
    Location
    Lorong Ming Garden, Jalan Costal, Central Business District, Kota Kinabalu, Malaysia, 88000
    Very good
    Location

    7.5

    Airports

    • Kota Kinabalu International Airport (BKI)
      5.7 km
    • Labuan Airport (LBU)
      117.9 km

    Public transportation

    • South Bus Terminal
      280 m
    • North Borneo Railway
      3.0 km

    Hospital or clinic

    • Gleneagles Kota Kinabalu
      650 m

    Shopping

    • Gaya Street Sunday Market
      1.6 km

    Convenience store

    • On-site

    Cash withdrawal

    • ATM
      190 m
    What's nearby

    Popular landmarks

    • Mamutik Island
      730 m
    • Night Market
      1.1 km
    • Sabah State Museum
      1.2 km
    • Gaya Street Sunday Market
      1.6 km
    • Kota Kinabalu City Mosque
      1.8 km
    • Signal Hill Observatory Platform
      2.0 km
    • Manukan Island
      7.6 km
    • Tunku Abdul Rahman Marine Park
      7.9 km
    • Sapi Island
      7.9 km
    • Poring Hot Springs
      15.3 km

    Nearby landmarks

    • Consulate of Indonesia
      180 m
    • KK Times Square
      250 m
    • Wawasan Plaza
      260 m
    • South Bus Terminal
      280 m
    • Police HQ
      280 m
    • Sembulan River Park
      280 m
    • Imago Shopping Mall
      330 m
    • Star City Mall
      440 m
    • Airworld Travel & Tours
      470 m
    • Daihatsu Api-api Centre
      500 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-4 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 5-17 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 18 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Vending massage chairs are available in the lobby and on Level 2 outside of wedding gallery.
    • Guests will be offered a 10% discount on the laundry service.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee5 MYR
    • Distance from city center0.5 KM
    • Travel time to airport (minutes)15

    Extras

    • Breakfast charge (unless included in room price)50 MYR

    The property

    • Number of bars/lounges2
    • Number of floors11
    • Number of restaurants1
    • Number of rooms 600
    • Year property opened2010
    Property announcements

    The swimming pool and gym will be temporarily closed until further notice.

    Guest must completed 2 dos of vaccine and show their Digital Vaccination Certificate Covid-19 during check in.
    For couple those completed vaccination allowed to bring their children 17 years old and below according to General Health Protocol.
    Rt-PCR Test or RTK-Antigen Test with negative (at least 3 days Valid) result is mandatory for each guest.
    Guest is required to sign a Credit Card Pre-Authorised Form to allow the Hotel to charge him/her a sum of RM500 for Sanitization Fee if he/she was confirmed positive Covid19 during the stay or the next 14 days after check out.

    Reviews of Ming Garden Hotel and Residences from real guests

    Provided by verified guests of Agoda
    7.7
    /
    10
    Cleanliness7.9
    Facilities7.8
    Location7.5
    Room comfort and quality7.9
    Service7.9
    Value for money7.8
    High score for Kota Kinabalu
    Rating
    9+ Exceptional (888)
    8-9 Excellent (714)
    7-8 Very Good (1,422)
    6-7 Good (692)
    <6 Below Expectation (898)
    Time of the year
    Mar - May (1,110)
    Jun - Aug (1,173)
    Sep - Nov (1,111)
    Dec - Feb (1,220)
    All guests (7,092)
    All languages

    Show reviews that mention 

    Showing 4,615 verified guest comments
    12345
    10.0
    Exceptional
    YAP from Malaysia
    Business traveler
    Superior Room
    Stayed 1 night in February 2012

    best business hotel in kk town”

    New hotel with new furnitures and beautiful design of the room

    Ming Garden Hotel & Residences welcomes you with warm Sabahan hospitality. Situated near the junction of several thoroughfares, our strategic location along the Coastal Highway allows fast access to Kota Kinabalu's central business, commercial and places of interest. Located within minutes from the airport, main bus terminal and jetty, this hotel is indeed the ideal choice of accommodation for business and leisure.

    Reviewed February 16, 2012

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    9.0
    Exceptional
    Vicky from United Kingdom
    Couple
    Superior Room
    Stayed 3 nights in February 2012

    Convenient for the airport and excellent staff”

    Friendly staff could not be more welcoming; nothing was too much trouble.

    The staff at Ming Garden really make the hotel and I cannot speak highly enough of them. We felt that we were leaving friends at the end of our stay. We both thoroughly enjoyed the food; the breakfast selection in particular was extensive and very good and, as a vegetarian, I was pleased to find plenty of choices. We also had an evening meal in the restaurant and although we ate a la carte (which was excellent) we were very impressed by the buffet which was also available had we wished. As a very new hotel eveything is generally in good order; however, management will need to stay on top of maintenance and repairs as the finish is not especially good (e.g. very thin leather on some of the furnishings, so I noticed that a chair in the bar already had a small tear in it). Although the hotel cleanliness is superb, the counter top in our room was already marked by hot cups and I feel for the cleaners as there really is nothing that they could do to make it look any better. Over time I think this could contribute to the place looking prematurely shabby and worn. As I said though, currently it is immaculate and as long as care is taken to repair and replace as needed, then it may always look as good as it does at present. The hotel is not in the most scenic location, as the area is being developed at present. We were not affected by any building noise though. The hotel operates a regular shuttle into town, stopping at several of the main shopping malls, which is very helpful; however, a similar service to the airport would be particularly welcome. Especially as it's not far at all. I would also have liked a clock in the room, but this is a very small matter. All in all our stay was extremely pleasant. We would highly recommend Ming Garden and look forward to future visits.

    Reviewed February 09, 2012

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    9.0
    Exceptional
    ERIC from United States
    Couple
    Stayed 2 nights in September 2015

    great hotel for an excellent price”

    location, value, friendly staff

    We stayed at the Ming Garden and the room condition and staff were just as good as the other hotels (both 5-star) we stayed at in Malaysia. The staff was very friendly and helpful, and the service was excellent. In fact, the room alone was better than much higher priced (and smaller) rooms at resorts we stayed at. With resorts, you are paying a large premium for all of the extra facilities. If you are the type who spends most of the time away from the hotel area, then definitely stay at the Ming Garden. Besides the great staff and nice room, the location is also good (right next to Imago, KK's best shopping mall), too. We both felt like the Ming Garden was an excellent value overall.

    Reviewed September 20, 2015

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    9.0
    Exceptional
    Aidan from Australia
    Solo traveler
    Superior Room
    Stayed 6 nights in May 2012

    Very modern and great 5 star level service”

    Beautiful large modern rooms

    my stay at the ming garden hotel was exquisite! i enjoyed every facete of my stay there from the quality, size, and cleanliness of the rooms to the hotel facilities including there amazing pool and gym. room service was 24 hrs and was an excellent mix of western and asian food. the breakfast buffett was high quality and extensive. the only small small issue was that the location is slightly out of walking distance to the city centre being about a five min taxi for about 10 myr which is not much but i do like waking up and walking where i want to go... the ming garden hotel offered excellent service and the staff were very friendly

    Reviewed June 27, 2012

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    10.0
    Exceptional
    YAP from Malaysia
    Business traveler
    Stayed 2 nights in February 2012

    best business hotel in kk town”

    New hotel with new furnitures and beautiful design of the room

    this was my first time trying ming garden in kk. first step into their hotel, the greeting of staff makes you feel a warm welcome. moving up to the room, it was beautiful with all new furnitures and setting of the room. toilet amenities and shower was great after a long day of hard work. located 3 minutes drive away from kk town, ming garden is the place to be for a business traveler with hotel room equipped with high speed internet line for free

    Reviewed February 16, 2012

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    8.7
    Excellent
    Marsilawati from Malaysia
    Family with teens
    Superior Room
    Stayed 1 night in December 2015

    Ok lah..”

    Foods,

    On my trip to kk last school holidays, i stayed at 5 different hotels and i choose Ming Garden Hotel on the 2nd day, after Soluxe Hotel.The rate was quite expensive..but i saw a few of friends and relatives posted pictures and checked in to this hotel on fb.i didn't expect that the hotel was fully booked because i forgot to call and book.so i had to do online booking and didn't get the chance to enjoy my gov servant rate.the room is ok la..for breakfast, variety of foods serves and we had to taste them all because all of them looks nyummy.the only thing that dissappoint me was the swimming pool.i just get to learned how to swim..so i never had a swimming suits.but one of the staff at the pool told me that i can't get into the pool unless i wear the swimming suits.me and my mum went back to our room, packing, and check out early.

    Reviewed January 07, 2016

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    9.3
    Exceptional
    Richard from Canada
    Family with teens
    Stayed 3 nights in December 2011

    Very New Hotel with pleasant staff”

    Everything new, comfortable bed, amazing staff

    we had a very enjoyable stay. comfortable rooms, conveniently located near the airport (less than 10 mins) for early morning flights. best buffet breakfast i've ever had...lots of choices; malay,indian,chinese/japanese and western. you won't want to leave the dining room!! comfortable pool area; covered bar area with super comfortable sofa-like seats;very breezy,nice view of the state mosque and surrounding area from the pool . excellent staff; if you're just thinking about the possibility of wanting something, they can almost sense it, and you'll find them right there waiting to help. there's just nothing negative to say about the ming garden. the hotel is a little away from the core of kk, but walkable. we trekked into town for lunch or dinner whenever we needed to. just 20 mins to the post office. the door men will be willing to hail a taxi for you, if you choose that alternative.

    Reviewed January 10, 2012

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    9.3
    Exceptional
    Iskandar from Singapore
    Family with young children
    Stayed 5 nights in May 2012

    A 4 Star Hotel with A 5 Star Atmosphere!”

    Nice deco, good staffs & clean environment

    We stayed at the hotel for 5 nights & we're happy with our choice to stay there. Throughout the stay, we went shoppings & sightseeings & we were really disappointed with the toilets at the malls (we have to pay) & other hotel toilets at their lobby. Ming Garden had the best & clean toilets & it's free! This is important for us as we have little chlidren. Shuttle bus service is also provided at the hotel to & fro certain shopping malls. The hotel is strategically located & easy for us to move around. Our kids look forward for breakfast meals as the hotel served varieties of food & delicious too. The pool area at the hotel is well maintained & safe for children. They even have playroom & gym around the area. We're happy to see our children happy! Will not hesitate to stay there again & would recommend those with children to stay there!

    Reviewed June 10, 2012

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    9.0
    Exceptional
    Ken from United States
    Couple
    Stayed 1 night in October 2013

    Excellent experience, even though only 1 night”

    Efficiency of accommodating needs of numerous guests; excellence of breakfast; courtesy/efficiency of staff

    We have everything good to say about Ming Garden. Circumstances caused us to make reservations last minute and for only one night, but it was efficiently handled. We experienced considerable difficulty with "directions" to drive to the hotel in our rental car, even though we telephoned the hotel for instructions, which staff politely provided but which we were unable to successfully navigate. If somehow directions could be made more specific, that would be good for one not using taxi or tour bus. Would recommend this excellent hotel and its staff to ANYONE.

    Reviewed October 11, 2013

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    9.7
    Exceptional
    Joanne from Philippines
    Family with teens
    Stayed 4 nights in May 2012

    Nice rooms and good breakfast buffet”

    Nice clean rooms, good breakfast buffet, and friendly staff

    My stay in Ming Garden Hotel was very pleasant. They have very friendly and helpful staff. They had a good variety of food in the breakfast buffet. The hotel looks fairly new so the rooms were very clean. It is near a shopping center where there is a grocery, pharmacy and fastfood eateries. They also offer a free shuttle service to town which is very helpful getting around the town.

    Reviewed June 11, 2012

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    9.3
    Exceptional
    Chung from Malaysia
    Couple
    Stayed 1 night in June 2015

    Value for Money City Stay”

    Cleanliness, Spacious rooms, and Friendliness of staff

    I have booked a room for 2 and somehow we were upgraded to a 2 bedroom suite due to high occupancy. We are very happy for that surprised arrangement. The location of the hotel is very near to the airport, and close to attractions such as Philippino Market and the newly launched mall, Imago. However, we were a little surprised with the hotel main entrance which looks more like a back entrance to me. The morning breakfast is wonderful with great variety with local and fusions. I will return to Ming Garden for my next visit to KK.

    Reviewed June 30, 2015

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    10.0
    Exceptional
    SHIN from Malaysia
    Family with young children
    Superior Room
    Stayed 1 night in May 2019

    Big, Clean, Excellent service”

    This my first time staying in this hotel with my family. The most lucky thing is I actually book a standard room with 1 big bed. But at last, the hotel free upgrade me a big family room with 1 big bed +1 single bed for 3 of us. We are so lucky. Thanks for your kind consideration. The room is huge, with mini kitchen, dining table, also a dining room, two toilets, two bed room! The hotel actually is right opposite Imago shopping mall, but may need car to go, take about 10 minutes arrive. Well, around the hotel, within walking distance, there are no shops around. But grab car is around Kota Kinabalu, so no worries at all. I definitely will stay here again.

    Reviewed June 13, 2019

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    Dear Guest, Greetings from Ming Garden Hotel & Residences! I am happy to hear that you enjoyed your stay. I can only thank you for your feedback, to know that we were able to ensure your moments with us were memorable for all the right reasons is just truly wonderful! We hope to be able to welcome you back to Ming Garden Hotel & Residences in the not too distant future :) Best regards, Shauntay Dawn Communications Manager

    Responded July 22, 2019
    Ming Garden Hotel and Residences
    9.3
    Exceptional
    Christopher from United Kingdom
    Couple
    Stayed 8 nights in February 2013

    Modern, clean, with very good service ”

    Very nice modern rooms

    A very nice hotel. I would give it 3 1/2 stars. The surrounding area has some development going on, which detracts from the areas beauty, but it is a 2 minute (although difficult 2 minute) walk from the main street with restaurants and bars. The rooms are good, the pool is nice, and the facilities at the hotel are not bad at all. They do an excellent morning buffet included in the price, and the service is very very good. The hotel is good for families. Kota Kinabalu is quite small anyway so getting around even by taxi is cheap at about 6USD to anywhere in the city. Though the hotel has a shuttle bus, though we never used it.

    Reviewed February 20, 2013

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    9.7
    Exceptional
    Cheree from United States
    Couple
    Superior Room
    Stayed 1 night in October 2012

    Clean and modern hotel”

    comfortable room and helpful staff

    The Ming Garden Hotel is not too far from the airport and it is clean and modern. The room and bed were very comfortable and the hotel staff was helpful and spoke good English. The staff was very helpful and I would definetly stay at this hotel in the future. There is a very nice pool and the restraurant is also good.

    Reviewed October 08, 2012

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    10.0
    Exceptional
    Shamini from Malaysia
    Family with young children
    Superior Room
    Stayed 1 night in May 2019

    Great stay ”

    A night stay at Ming Gardens was a sudden plan for us with 2 young kids as we were unhappy with the place we booked at kundasang yesterday. Therefore we had to turn back to kk d same day cancelling our stay in kundasang. 1st of all,the staff at d reception was so welcoming and friendly. We checked into the hotel at 10pm on 28th may and the check in procedure was so quick although the hotel had few buses of foreign tourists to check in. Breakfast buffet was fabulous too. Overall our stay was good although it was a short one.

    Reviewed May 31, 2019

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    Dear Guest, Thank you for your review and ratings! We appreciate your feedback on our services and hospitality. We look forward to welcoming you back to Ming Garden Hotel & Residences soon! Thanks, Shauntay Dawn Communications Manager

    Responded July 22, 2019
    Ming Garden Hotel and Residences
    8.0
    Excellent
    SUET from Malaysia
    Couple
    Superior Room
    Stayed 1 night in May 2012

    Best Concierge with a Heart!”

    Concierge services with extra-mile!

    One of the most notable comments for Ming Garden Hotel is the friendliness of the concierge team who provided us with all the info needed to explore Kota Kinabalu. They genuinely care for the travelers and extended the extra-mile to ensure that we are comfortable with our stay. A huge thank you for their warmness and hospitality.

    Reviewed June 04, 2012

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    9.0
    Exceptional
    Helnie from Malaysia
    Couple
    Superior Room
    Stayed 3 nights in October 2014

    Short break ”

    Cozy , quiet and relax

    3 night staying at Ming Garden Hotel is a good experience for me and hubby. A cozy and quiet.ideal vacation for those having a stress daily life. Nice swimming pool and mini gym. The room a bit smelly because of the carpet but overall it's clean.Friendly staff with a nice smile. We planning to come again to this place on the next holiday.

    Reviewed October 23, 2014

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    10.0
    Exceptional
    Michelle from United States
    Solo traveler
    Superior Room
    Stayed 2 nights in July 2017

    Nice value for your money”

    Ming is located a mile or so from the downtown area, which can be very busy. You can easily shuttle, taxi or uber to downtown, harbour front, etc. There are many tour groups here from other Asian countries. They seem to visit in large groups and can be rather loud in common areas such as the hallways and restaurants. The staff at Ming is VERY friendly and helpful! This was my favorite part of staying there. The coffee is also quite tasty, and there's plenty of variety on the breakfast buffet (if you request it, the egg station will make you a nice omelette). Note that Ming is quite close to the airport - convenient but you do hear planes overhead at times. It's also walking distance to a nice mall. Overall, good value for the travelers' money.

    Reviewed July 13, 2017

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    9.2
    Exceptional
    Emma from New Zealand
    Couple
    Stayed 2 nights in July 2016

    Lovely Stay”

    we had an amazing 2 nights at Ming Garden Hotel. The staff went above and beyond at every part of the stay. We were upgraded upon check in, asked about bed preference and nothing was ever too much trouble for the staff. The only aspect which could improve their rating would be more pool loungers. We considered extending our stay after the high level of service.

    Reviewed July 26, 2016

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    7.7
    Very good
    Jon from Philippines
    Family with young children
    Stayed 3 nights in September 2014

    The staff were amazing”

    The staff and the amenities

    The hotel amenities were nice, perfect for relaxation and leisure. The pool was big enough for swimmers to do laps and the gym was never full of guests that you'd have to wait for your turn to use the equipment. The buffet breakfast was also good, although they barely changed anything from the banquet on our 3day stay but still not bad. The best part was the staff. We felt the warm welcome and their eagerness to make our stay very pleasant which it was. They took their time to explain to us the tourist spots and the rates, they always find a taxi that could fit all of us (we're a party of 6) and they extended help in every way they can especially the concierge. Kota kinabalu wasn't the best place I've ever been into but I couldn't say we didn't enjoy because our stay in Ming garden was amazing.

    Reviewed September 09, 2014

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