Lovely hotel ”

i would recommend ming garden to everyone, the staff are helpful and friendly, the rooms are clean and comfortable, the meals are lovely and the shuttle bus into the city is a great service too. the hotel is very quiet and it is so easy to get transport if you need it. ming garden was so good, we stayed twice in a week, once on our return from a wildlife tour. go on, spoil yourself.

Nice hotel but some problems”

We enjoyed our stay at Ming Garden but, looking at the map, it looks like it's just out of town but when you try to walk there, you need to cross many very busy roads and it was easier to catch a cab most of the time beacuse of this. Cost was 12 myr. The room was nice but we had an executive Suite but I'm not sure how this was any different from just a standard room. It did have a big fridge but it was not what I would class as a suite and definately not worth paying the extra money for. The shower was very big but the bathroom itself was so tiny you could barely turn around in it. You had to enter the bathroom and close the door to make any room. The staff were very nice especially one of the Concierge boys Hamizan who helped us extensivly with inforamtion and maps. The breakfast was excellent with many changes to the buffet each day so it never got boring even though we were there for 6 days.The pool was very nice too but unfortunately some parents are unable to control their children and a couple of times we had to leave the pool area because of screaming unruly children that the parents did nothing to stop. (Not the hotel's fault)

Comfortable and friendly Hotel”

I have experienced the hotel twice now and the staff were able to recognise me on my second stay. Check in and check out was efficient and in Kota Kinabalu this hotel has internet connection which is reliable. Telephone operators are friendly and reliable. Room service was reasonably priced and served efficently.

Pleasant New Year Break”

A 15 minute walk from central KK, the Ming Garden Residence is a reasonably comfortable and well appointed hotel. The rate was slightly cheaper than that of the central hotels. Whilst we were there the hotel was nearly filled to capacity; as such (and I suppose understandably) we experienced long waits and a lack of selection at breakfast. The queue for coffee everyday was worst; this could be avoided by getting rid of the fancy coffee machine that grinds the coffee beans, prepares your drink in front of your eyes then slowly pours it, all taking about 90 seconds, and simply having the waiters/waitresses put pots of coffee on the table as guests are seated (like the majority of hotels do). We booked a room with a king size bed and an extra bed for our daughter but when we arrived there were none of this room type available, so we were offered a twin room with an extra bed. By virtue of there already being 2 beds in the room we now didn't need, nor indeed did we have the extra bed. Despite asking if I could be refunded for the extra bed that we didn't have the Duty Manager said that he could not refund me. On a final note, though Housekeeping visited our room daily, the carpet was not vacuum cleaned throughout the 4 nights/5 days we were there (this was evident from the sand that my daughters shoes had left all over the place on our first day still being all over the place on our last day! All in all a satisfactory stay but the hotel could do so much better.

Wonderful”

The design of the room is perfect for business trip. I can have a short meeting at the living room in my room at noon and do some paper work in a very peaceful condition at night. Thank you for giving me a good stay at Kota Kinabalu.

Best service given from Ming Garden Hotel!”

I'm very satisfied with my stay at Ming Garden Residence. Friendly staffs!

good and relaxing”

good and very relaxing.They served with a very varienty brrakfast with choices of salad bread pastry etc.but it will be better if they can add on ala carte menu on breakfast choices. Maybe some french toast or omellete will be much better. Anyway it is still a plesent stay I had at Ming Garden Hotel. Thank you so much for the lovely stay.

My third stay in the hotel”

this is the third time i stayed in ming garden. i like this hotel as the accommodation is quite good. their buffet breakfast is also quite good as there are a lot of options. the staff is quite nice and friendly.

Wonderful place to stay”

even though it is not directly in the heart of kk our stay at mings was fantastic. great breafast with many options available. the pool was lovely and great gym. rebecca at reception made our stay wonderful

resonable price”

If you hire a car. Ming garden is strongly recommend. You can go anywhere within 5-15 min. Staying in waterfront area is too noisy.

Great stay at Ming! ”

I had a great experience at Ming. I booked there from the 21st of Feb till the 25th of the same month this year. The hotel offered tours, which made it easier for us instead of looking for a tour guide outside. All the tour guides were friendly and accommodating and the prices were affordable, so we booked all our tours through the hotel. It was also my first time to try river rafting and the tour guide helped us feel safe by giving us some tips and guiding all throughout the ride.

Kota Kinabalu is a very small city nothing much ”

Kota Kinabalu is a very small city nothing much , however if you like nature or island trips or mountains is a city of those who seek it

Never Judge a Hotel by its Exterior! ”

Swift service, staff are of course friendly and the hotel itself is classy (although new and of course there are minor defects here and there) but overall, our stay was all "no complaints". Only 20 minutes (depending on traffic) to the airport and without traffic, it takes only 5 minutes to get to the airport. Located not too far from the waterfront where all the night spots, markets and most attractions are. Other than that, besides the service and location, room is clean, and one thing that we were impressed, in the middle of the day, housekeeping will do their rounds again to clean bathroom again after room has been made. Food is good too, try their Hearty Burger.

Great location, good service and affordable”

the hotel is quite new so the rooms are clean. for the price, one bedroom is quite spacious. if they have bathtub then it will be a perfect. nevertheless, i will highly recommend this hotel.

Exceptional Service”

Booked the normal room with 1 Double Bed, no Breakfast option (can't remember the room type though) but unfortunately when we arrived in the evening, only the rooms with 2 single bed option were available. Reception staff immediately gave us a complimentary upgrade to Junior Suite (still no Breakfast option but we never wanted that anyway) on the spot. This hotel has always been a favourite and this exceptional service just adds to the reason of why we love staying here.

Love the hotel,the room is super nice and clean”

The best hotel i ever stayed in kota kinabalu so far

It was better than what we expected.”

Overall, our stay was very pleasant. We got a pretty good deal from Agoda. We're a group of 5 with one 4 yr old kid. We stayed in their 2 bedroom residence. We got ourselves an extra bed to fit in 5 of us cuz the bed in the common room was rather small and could only sleep one person whereas the master bedroom's bed could sleep 3. There were two bathroom, one at the living room and the other inside the master bedroom. We had free breakfast every morning and the food is good, highly recommended! Be sure to try out their spa and massage, superb!

perfect hotel, perfect service”

It is only 20 minutes walking to the centre. It is our second time in Sabah; we love it. This hotel is perfect for a good price; buffet breakfast and dinner handy and good. One evening a la carte and that was amazing!!!

Overall excellent with minor (not so much of an) issues”

Its a proper hotel that's for sure. 1. Value for money, yes, no doubt about this. 2. Location is great, that is if you have your own transport. Its just opposite the new KK Times Square mall BUT you can't really get there on foot as the nearest crossing is some distance away. You can always catch a cab which is an abundant of them waiting at the front entrance all day long. Its near the airport, the beach and its only 5-10 mins drive to the town centre. 3. Cleanliness is good too. 4. Its a bit noisy when there are other guests at the corridor chatting away how their day went. 5. Breakfast is great too. Its really really complete with tonnes of choices. Its probably due to because the hotel has a high occupancy rate.

Affordable and comfortable”

Room is clean, new comfy design and big TV. It is centrally located and nearby airport, 10mins away. Overall, it's value for money and good service. Hotel is with all amenities and staff performance above average. Even MAS staff are staying here, its a great quality assurance check as the airlines wont appoint below average hotel for its staff. Definately will stay again.