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The swimming pool for the kids was very dirty, you can see small particles everywhere. The room itself was clean with comfortable pillows and bed. Toilet was very clean too. The pathway towards the rooms can get very eerie and scary during night time.
Best resort in town”
Swimming pool is big, clear and clean. There’s a bar pool, infant pool, toddler pool with slide and a bigger pool area. Management put up an air-pumped huge slide at a scheduled time so there’s an additional area for older kids to play. Breakfast has a few varieties ranging from American breakfast, dim sum, salads to local porridge and laksa. The best is that they have freshly brewed coffee machines. However, the choice of food could be improved slightly as we stayed for a few days and also a few times. So we have become quite bored of the same options for breakfast. Overall we had a pleasant and comfortable stay and will definitely come back again.
GOOD RESORT TO HAVE PARTIES AND HANG OUT WITH FAMILY
Pros : Feeling great atmosphere & surrounding. Big pool in town. Things need to be improved : Rug needed in the room ( we stay in Hibiscus block ) since people went back from the pool & make the floor wet, dirty & slippery. Overall we have a very pleasant stay. Definitely will come back again.
Overall is great”
Everything is great only for the bathroom light is connect to the main switch in the room.. and really annoying when at night once the light in the bathroom open the rest of the light open also.and its disturbing while they r sleeping
Our room allocation was wonderful! it was on ground floor and only few steps to the pools as I requested. We’ve had in-room breakfast and the food was alright. Could have been better with the price set to each meals. The pools are the highlights to this hotel! I was able to watch my daughter from our room balcony while she swims the whole morning and she even made new friends. Also, the room that we’ve got features modern furnitures & gadgets which my daughter enjoy but the bathtub she loves the most! Thumbs up Marriott!
Disappointed for 5 stars hotel”
The room i stayed was at main building. Underneat the bed was so dirty. Bath Towel has stains. Asked to replace. Also the same. Aircond is not cooling. By paying Rm400+ per night and we have to sweat in the night and couldnt sleep. Complaint to them. After technician came to service. There is not much different. Still we sweat. The disappointment is beside saying sorry. They didnt change the room for me. And I believe on Sunday rooms are still available. For the pass 15 years. Everytime we went to Miri. I never stayed in other hotel except Marriot. This time we really disappointed.
Price was not suitable for the stayed”
The pictures was great, then I booked Deluxe Ocean Room with Ocean view with balcony. I was aspects that it’s gonna be a great room with the price RM500++.. well we don’t mind about the price as long as the stay is great and the room is clean just like what we want according to the price given. However, it’s really extremely disappointing!! The bed looks creepy, balcony was dirty, not to mention the curtains I guess been the a decade?! Come on it’s a 5 ⭐️ hotel and spa..and now is what years.. make a changes man. I still don’t mention the staffs was unfriendly well we understood you might be tired working for only 8 hours but could you please dont looks like one in front of guests? I stayed several hotel either 5 or 4 or any recommended by my friends, rooms was paid and never asking about deposit (some place they gave a soft explanation but will not take any deposit). Unlike the frontline stuff Ms. Catherine rudely told us to give deposit for the next stay!. No for next time!!
Room not ready, staffs were rudd”
The room was not ready when we entered. Called the housekeeping n thought they will clean it. Back from the pool only to see the toilet still unclean. Then the cleaner was quite rude and I think she purposely mopped the floor so wet that it became really slippery, until the morning!! Bad experience!!
During our time there we went for the dinner buffet - seeing that the place was PACKED it was refreshing to see the Restaurant Manager going around to make sure customers were happy and taken care of! Great leadership and example! Apart from that the Seafood was really good and value for money. Maybe the music and performance could be less loud, it was difficult to conversate sometimes. Other than that - great visit!
Probably the best resort hotel in Miri”
Stayed here a few times. Would recommend to family with kids. Hotel has big pool sectioned into pool for kids, adults and bar pool. Breakfast is good with the usual choice of western and local. Con would be the floor upon entering the room outside the toilet in the rooms off the main building where one has to be very careful especially when wet. Extra caution for the elderly and kids.
Nice Resort hotel for families”
Close to tanjung lobang beach for nice sunset scenery + pizza hut, kfc, sushi, convenience store etc. Big resort but has that old feeling to it. Rooms were absolutely clean and looks up to date and modern. Very comfy bed and room.
Everything was great for us. Although the check in was slow we were given complimentary check out (Yay!!) Staffs are super helpful, courteous and accomodating. Wifi is super fast. Our kids had a great time and will insyaAllah come and stay here again.
Hotel is excellent though room rate is a bit pricey for local guest like me”
Ala carte dinner served especially the western food was below our expectation (taste & quality is no longer there as compared to few years ago). Was it due to kitchen was manning by helpers (not the real chef) on that night? Fortunately, breakfast quality is still intact & excellent to compensate the poor quality dinner.
Room is nice, staffs are friendly. But the check in time is inconvenience compare with other hotels in Miri. Swimming pool is not clean & maintain well. Found some micro fibre while swimming. Overall it's a good place to relax there.
Very nice pool”
Very nice pool, and friendly staff, Abraham gave us many tips on what to do in Miri! It was an enjoyable stay, breakfast was superb too! Just opp Tanjong Lobang seafood restaurant which serves good and cheap seafood. A short walk to the supermarket, and short ride away to town, there's also free shuttle to town daily. Highly recommended! Will definitely stay again if I visit Miri next time.
Room is OK but restaurant needs improvement ”
Room is acceptable, except for the bathroom with difficult bathtub. As for the restaurant, it needs to be better managed, it is under staff, food is not fresh enough, especially seafood, and the air conditioning is not functioning. In general, this is a good resort, but the restaurant standard needs to be improved.
Great for a weekend resort break”
Pros: 1) Chalet rooms have been renovated so the room felt comfortably fresh and clean. 2) There are different sections in the pool area so even during the peak season when we visited, the pool didn’t feel crowded or cramped. There are sections for older kids with a pool slide, a shaded sections for infants & toddlers, a bar section for the adults and an open pool for those who prefer longer distance swims. 3) Good variety of food for the buffet breakfast and they serve freshly brewed coffee from machines instead of heated pots. Cons: 1) The newly renovated chalet room floors were very slippery when wet, especially the bath & corridor so it might not be suitable for the elderly. 2) Although it is understandable that it was a peak season, the hotel might need to improve in terms of increasing bath towels at the poolside. Staff had to clean the towels due to the high demand so a wait if at least 30 mins for the towel was required.
Have to wait for the room to be cleaned during check in. However, the staff offered an additional 2hours late check out the next day, which was great as the children still enjoying themselves at the pool. Nice ambience to stay.
Dissappointed marriot’s customer”
This is my first time staying for more than a night. The room cleaning staffs did not refill many things for our second day staying such as drinking water, face towel, bath robe and lotion. We have to call and request. And for the breakfast, it was a dissappointment. During my previous stays, there were various fruits and nice food but not much this time. The food quality still need an improvement. And on our last day stay, we experienced an electric trip and we have to pack in dark. Also, It is a resort that is not preggy and seniors friendly as rooms may locate far away from major facilities and no buggy is provided. It should be a joyful holiday for my parent first stay in marriot but not all went well. Hope there is a speedy improvement especially for a 5 stars resort. Dissappointed marriot’s customer
I just dont understand why the toilet blind control from outside people. Not suitable for family sith small children, they open from outside and watch people do inside.
I check in after 3 pm , room still not yet done , cleaners till clean the room and I’m waited outside the room. Bad experience
Breakfast was great Fast check in and out Have parking space Swimming pool was excellent Staffs was polite The room was clean n tidy Will recommend to others Definitely will stay again
Just so far to go at room.
Great getaway place. Nice location and great service. Highly recommended. Surely stay at the hotel again.
It is recommended for family with young children. Breakfast is nice and the rooms are big with twin queen-size beds
love the facilities”
would love to stay here again
Comfortable room, friendly staff, clean, great breakfast, the pool is amazing but the water is nt clean.. but overall we really had a pleasant and comfortable stay and will definitely come again
Best resort in Miri ”
We have been staying in few hotels in Miri and finally we found hidden gem in Marriot Miri. It's the best resort in Miri. We enjoyed our holication. Love the ginormous swimming pool and the view of South China Sea at sunset
Fantastic hotel with a beautiful environment ”
The staff especially Mr Roy Abraham , the front office manager is an exceptionally good guy who organised everything for my family to make our stay an enjoyable one and took care of our family needs as well organised the wedding program perfectly.....
Helpful and friendly staff, Breakfast was nice. Spacious Room(Premier Pool Access Room) and refurbished. Big swimming pool, everything just perfect for me and my family. Definitely would stay here again next time!
Pool area is great”
Kids had a great time. The chalet area where we stayed is very dark at night, they should consider replacing the bulb. Breakfast buffet selection is good. Staff is friendly, check-in process is a bit slow but they are helpful.
Serving the extra miles”
Our last stay was 3 years ago. Many years before we have stayed there during company programs or just simple family weekend get away. I always love the exceptional services provided by their staffs. Only during this trip I was puzzled with front office staffs that lack of eye contact and smiles. Obvious double standard was observed, smile and cheering to the 'orang putih' but just a straight face to us the locals. However, good point was that she attended my request to change the room floor without hesitation. Zest staffs are very courteous and greet us even we're not in the restaurants. Pool staff going the extra miles offering to inflate my kids' float vest. Pool side bar staff was seen walking in the rain serving his customers while keeping the drinks wrapped with smiles! When facilities are complete and in superb condition, I can't help to assess the customer service. I believe I deserve all the friendliness despite that I'm not a foreigner :)
Luxurious and beautiful place”
Last time we stayed only for one night to look and experienced the place. Quite fascinating with beautiful view also large swimming pool behind the building. Walking distance to my room last time was a bit annoying because i have to walk through a corridor, down to ground floor then walk about 5-6mins to reach my room
I really enjoyed my recent stay at the Miri Marriott Resort & Spa. The staff was super friendly and efficient, the refurbished room was really comfortable and the pool was great for a quiet swim in the evening and early in the morning. I sampled both the dinner and breakfast buffets, which were both great and offered something for everyone. -- I already look forward to my next stay at the Miri Marriott!
Marriot Miri is the best hotel in Miri. Nice location and everything there was just fascinating. From the rooms to the food. Highly recommended to people who wants to relax by the sea and leave the city for good. One point to upgrade is the toilet paper. The toilet paper is too lousy for such standard hotel.
our stay was good, the staff was good . My only small complain that the Airconditioner wasn;t cold in my room in the middle of the night. we didnt reliase until the kids complain to us early in the morning.
NICE SWIMMING POOL & GARDEN VIEW”
It was my 1st experienced staying at this luxurious hotel in conjunction with my 40th birthday... I liked the swimming pool and garden view. The staffs also friendly. Only it was far away from shopping center and check-in time started after 4pm (so far mostly the hotel i stayed before, the check in time usually 2pm and rarely 3pm) but check-out before 12 noon.
value for money”
satisfactory hotel for our 2 nights stay away from home. No hassle during chekin and chekout. only when you dive deep in the pool, you'll notice lots of algae. so its not a good idea to swim deep in their pool.
Family hotel ”
Ambiance of the hotel was great, internet connection was fast. The only thing was our room was 2 blocks away and with young children, I find it a bit inconvenient for us to walk so far and my room was in the 1st floor. Should have requested for the ground floor level on my next trip there. Overall we had a terrific stay and will be back for more 😄
Good place for a short family vacation”
Pro : Good location. Late nite eatery can be found just 5 mins away from the hotel. The room was very nice & modern. Quiet spacious. Really like that it was located near the pool area so kids can easily go swimming Cons : Room need better cleaning. Found hairs in the bathroom & room floor when we arrive inside the room. Even dead bugs at the sliding door area inside the room.
Marriott Hotel Standard ”
Newly renovated room, big space, and clean. However, no lift access to pool access premium room floor...Also, there are some imperfection of room toilet renovation work like the door orientation just obstructed your closing, the toilet curtain shield wrongly installed and is very hard for adjustment. Ready for very high level of sleeping mattress and may be not use to somebody... The rest all fine and worth to stay!!
Excellent service by the reception team. Good pool side. Only upset is that hotel room surrounding are noisy at night because of many insects calling especially crickets. Room need upgrading also as furnishings is old in the ocean facing deluxe room.
Worth every penny spent”
I was here to attend a wedding reception. The hotel gave the host a special discounted rate, but I found out that Agoda was offering even cheaper price. The venue is apt for wedding reception. Nice deco, huge ballroom, good food. The waiters and waitresses even performed a gig when serving the first dish. I find it amusing. The hotel was furnished with large room, with patio and comfy bed.
The Marriott in Miri is a lovely hotel with all the facilities one would wish for. The rooms are spacious and well equipped, the beds are ever so comfortable. The large pool is always clean and the breakfast offers enough variety to satisfy everyone. I will definitely be back.
Some luxury in Miri”
This is the most luxurious hotel in Miri and it is very nice, especially the pool area. The breakfast is definitely 5-star but the rest of the resort could probably be classified as 4-star. The place is pretty pricey and we had to spend more money for the breakfast for the kids as the room only included 2 breakfasts. We needed to try it once but I don't think we'd go back unless we got a big discount next time.
In need of renovation”
Very soon, Mariott will be getting competition by the new hotel opening up in Miri. I will expect they will need to renovate and upgrade the rooms in order to stay in the competition. For time being, it remains the place to stay in town.
Comfortable and plush”
Very nice hotel. Rooms a bit dated but will undergo renovation soon. Beds are comfortable and they could do better in the bathroom department. Services are good and facilities are what we would expect of a 5 star hotel.
resort type of hotel”
This is a typical resort type of hotel, located near the beach, I had a swimming pool/sea view room, so from room balcony I can see the huge swimming pool and further down is the seaside. Room size is good, clean, staff performance is ok, breakfast has a lot of choices, I like the fresh squeeze juices with different options everyday. Generally I like this hotel, good for a short relax vacation.
Amazed how friendly and attentive the staff are. They are committed and know what they are doing - from front staff to pool staff. I can't agree more on food, it is awesome. Kids are happy with big smile during our stay. Future visit to Miri, I'll choose this hotel.
It was a relaxing stay at Marriott resort as the facilities were all in the hotel, and there is no need to venture out of the hotel for food, sea view or spa. Highly recommended for travels who prefer a relaxing holiday.
Nicest Hotel in Miri”
This was my first time at Miri Marriott and I will certainly be returning. Although it is more expensive than other hotels in the area it is very comfortable and a much nicer environment that the others I have experiences. The facilities are great and modern. The hotel itself is not the most modern but is very clean and the surroundings are great. Breakfast was excellent with a great choice.
I would like to mention Mr Roy from Front Desk for his honesty. Thank you for saving my ipad and kept it when I accidentally left it at the lobby chairs before I went off for dinner that night. My ipad was safely returned to me after I lodged a report for it to be missing. I applaud for your honesty and I feel safe and secured to check in again at this premise. Please give him an award. Thank you.
I love marriott! ”
i only concern with some of the bell boys.. when i came, they just look at me with all the bags i brought me, they should ask for an assistance.. so i just brought my bags to the counter and requested for a bell boy, they should do the action at the first time I step on the Marriott entrance.. just that..
Clean, convenient and spacious room ”
I really enjoy staying here. The only things that I think can improve is there's no elevator when we on the way to hotel room coz we have to carry the heavy baby stroller up the stairscase and also the room floor is very cold and dusty, perhaps could put carpet
Nice hotel with friendly staff”
I enjoyed my stay, however, it is not easy finding food at the outlets outside of normal dining hours, I tried ordering fish and chips at the poolside cafe/bar/restaurant at around 5:00pm, only to be advised it wasn't available unit after 6:30pm - only in Malaysia!
The Miri Marriott is a great hotel. Though a bit out of town the location with the pool in front of the beach is beautiful. The pool is great, as is the gym. Breakfast is excellent and staff very friendly
It was everything I expected as I have stayed there before and I will do again. It is worth noting that the Marriott hotel web site offered the same rates as Agoda for the room only and that Agoda did not offer a rate inclusive with breakfast which was available on the hotel site with a discount for prepaying. Lesson is you may save money going directly to the hotel website, worth checking.
Great, relax and enjoyable.. ”
It was fun, relax and enjoyable.. I really enjoyed my staying. This is place where you shud go if u need to relax from hard work, busiest crowd and away from people.. The word resort speak by itself.. :))
a resort with no beach at all”
the staff was very helpful especially in helping me locate my valuable. although was a bit disappointed when I ask for a late check out ( till 1230), still i am satisfied with how they helped me. will reco to my friends
As usual, location and beach”
Good as usual. Its the only mid luxury hotel in Miri. Next to beach , great swimming pools and is close enough to city center (10 mins drive). Only complain would be that its always crowded so could do with more staff at the reception to speed up the checking in and out. Delciious breakfast buffet and room service is not bad.
An oasis in a busy town”
From the check in to my reluctant departure, the staff were just so very good. The food and beverage outlets, well the cake stall in the reception area was just too tempting. Room staff were very good and helpful. The staff were, without exception, brilliant. Making the guest feel comfortable and with ready conversation a relaxing atmosphere.
The place like no others”
Great stay and a good place for relax. I recommended those who busy working whole days to have a rest in Miri Marriott Resort & Spa. Don't forget to bring your swimming suites and beach glasses. Peace!
Large and comfy room..”
During our stays..My two sons really enjoyed playing and swimming at the pools..the place is awesome..even it's far from shopping complexes but the place is secured n safe..will stay at this hotel again if we wish to stay at miri..just to admire the view and as long as my kids happy..
lovely hotel and service with a smile”
as marriott international has grown to be a leading lodging company with more than 3,700 properties in 74 countries and territories worldwide, we remain grounded in a set of core values: put people first, pursue excellence, embrace change, act with integrity and serve our world. our relentless focus on innovation and action fuel the way we do business. with the most powerful brand portfolio in the world, we set the bar for the hospitality industry. yet our strength lies in more than just a business model. it's our unique and storied heritage--a way of doing business--that enriches relationships and instills a passion for who we are. together, we are opening doors of opportunity...for our guests, owners and franchisees, and associates.
Lovely hotel and service with a great smile ”
As Marriott International has grown to be a leading lodging company with more than 3,700 properties in 74 countries and territories worldwide, we remain grounded in a set of core values: put people first, pursue excellence, embrace change, act with integrity and serve our world. Our relentless focus on innovation and action fuel the way we do business. With the most powerful brand portfolio in the world, we set the bar for the hospitality industry. Yet our strength lies in more than just a business model. It's our unique and storied heritage--a way of doing business--that enriches relationships and instills a passion for who we are. Together, we are opening doors of opportunity...for our guests, owners and franchisees, and associates.
lovely hotel and service with smile”
We were very satisfied during our stay,my children were very happy using the facilities that had been offered like swimming pool and gymnasium . Breakfast buffet were great,delicious and variety of food . Everything's is fabulous ..WOW ,We definitely like to stay there again.
Big rooms and good location”
Marriot hotel is 5 min drive from airport , very good location . The rooms are big and spacious. They also have a big swimming pool. Their breakfast spread has wide variety including fresh squeezed fruits juices . We enjoyed our stay in marriots and definitely come back again.
Lovely big swimming pool”
Marriots hotel is about 5 min drive from the airport , the rooms are big , we stayed in rooms facing the swimming pool , so is very convenience for us to go for a swim . We also like the breakfast serve there , they have wide selection and fresh juices were served . We will definitely come back again
Wonderful stay as always”
stayed at the miri marriott again but just overnight this time and it was as good as my previous visits. the room had everything needed, and the bed is probably one of the most comfortable i have slept in. the evening meal was excellent with amazing service and the breakfast brilliant, with an amazing choice. the pool area and facilities are also pretty much perfect. a lovely and peaceful end to what was a lovely holiday. i will only use this hotel when needing to stay in miri.