This property is in high demand!
7 travelers have booked today.
European Hotel in Perth City Centre offers Swedish charm, elegant wood and brass decor, a rooftop terrace with panoramic views, and a buffet breakfast featuring Scandinavian delicacies. Perfect for exploring attractions, shopping, and dining nearby. Located in Perth City Centre, European Hotel is ideal for two travelers, offering air-conditioned rooms with free WiFi and private balconies. Nearby attractions include Hay Street Mall and the State War Memorial. Guests can enjoy the on-site coffee shop, fitness center, and curated local tours. With 24-hour room service and easy access to Swan River, it ensures comfort and convenience. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Located in heart of Perth
Check-in [24-hour]
Great Breakfast
270 meters to public transportation
Free Wi-Fi
Front desk [24-hour]
Family room
Luggage storage
Balcony/Terrace
Garden
Business center
Tours
7 travelers have booked today.
Based on 3,311 verified reviews
9.2
8.9
8.7
8.3
8.1
7.8
Location rating score
Value for money | 8.3 |
Location rating | 9.2 |
Nearest airport | Perth Airport (PER) |
Distance to airport | 10.1 km |
Does European Hotel provide laundry services?
Yes! European Hotel offers laundry service at your grasp for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.
What points of interest are close by European Hotel that are in walking range?
While residing at European Hotel, start off your vacation by visiting the nearest attractions that are within close proximity to the property which include Malek Top Mart, Yirra Yaakin Noongar Theatre, and City of Perth Library.
What public parks are within range of European Hotel?
While remaining at European Hotel, cherish your early morning or evening walk at nearby park which include Stirling Gardens, Urban Orchard, and Weld Square.
How long do travelers usually stay at European Hotel?
Verified past guests that have stayed at European Hotel had an average nightly stay of 2 nights at this property.
In which languages can European Hotel's employees communicate?
European Hotel can speak in 2 languages and supports well-known languages such as English and Mandarin Chinese for guests going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What is the typical rating that past Families with young children have given to European Hotel?
Past families with young children that have stayed at this property have given European Hotel an average rating of 8.1. You can look up more complete customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.
What is the nearest train, metro, or bus station to European Hotel?
The nearest train, metro, or bus station is Transperth, 294.17 m away from European Hotel.
What dining places are nearby European Hotel?
European Hotel’s neighborhood is Perth City Centre which includes popular restaurants such as Hifumiya Udon Noodle House, NAO Japanese Ramen, and Le Vietnam.
What well-known shopping destinations are close by European Hotel?
Shopping options in European Hotel’s Perth City Centre neighborhood include Watertown Brand Outlet Centre.
What time is check-in and check-out at European Hotel?
Check-in is from 02:00 PM, and check-out is until 10:30 AM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified time frame may be charged an additional fee.
What is the closest airport to European Hotel?
The closest airport to European Hotel is Perth Airport, 10.0 km away.
Experience European Elegance at European Hotel in Perth
Welcome to European Hotel, a luxurious 4-star hotel located in the heart of Perth, Australia. With its elegant design, impeccable service, and convenient location, European Hotel offers a truly unforgettable stay for both business and leisure travelers.
Step into the European Hotel and be transported to a world of sophistication and charm. With 52 beautifully appointed rooms, each exuding European flair and style, you'll feel like you've stepped into a grand European mansion. Whether you're staying in one of our spacious deluxe rooms or indulging in the opulence of our suites, you'll find comfort and luxury at every turn.
Check-in at European Hotel is a breeze, with our friendly and professional staff ready to assist you from 2:00 PM onwards. After a long day of travel or exploration, relax in the comfort of your room or take advantage of our hotel's facilities, including a fitness center and a rooftop pool with breathtaking views of the city.
Unwind and Indulge in European Hotel's Exceptional Entertainment Facilities
Situated amidst the serene surroundings of a beautiful garden, European Hotel in Perth, Australia, offers an array of entertainment facilities that are sure to keep guests entertained and relaxed throughout their stay. Whether you're looking to unwind after a long day of exploring the city or simply want to indulge in some leisurely activities, the hotel has something for everyone.
Step into the hotel's well-equipped fitness center and keep up with your fitness routine while enjoying panoramic views of the lush garden. The state-of-the-art gym is equipped with modern exercise equipment, allowing guests to engage in a variety of workouts. For those seeking a more rejuvenating experience, the hotel's spa and wellness center offers a range of treatments and therapies to help you relax and rejuvenate your mind, body, and soul.
In addition to the fitness center and spa, European Hotel also boasts a sparkling outdoor swimming pool, perfect for a refreshing dip on a warm day. Lounge by the poolside and soak up the sun while sipping on a refreshing cocktail from the poolside bar. The hotel also features a game room, complete with billiards and table tennis, providing hours of entertainment for guests of all ages.
With its exceptional entertainment facilities, European Hotel ensures that guests have a truly memorable and enjoyable stay. Whether you're seeking relaxation, fitness, or fun, this hotel has it all.
Convenience at its Finest: European Hotel's Impressive Facilities
European Hotel in Perth, Australia, offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With a laundry service available on-site, travelers can easily keep their clothes fresh and clean throughout their trip. Additionally, the hotel provides safety deposit boxes, allowing guests to securely store their valuables and enjoy peace of mind during their stay.
For those in need of staying connected, European Hotel offers Wi-Fi in public areas as well as free Wi-Fi in all rooms, ensuring that guests can easily access the internet and stay connected with their loved ones or catch up on work. The hotel also provides luggage storage, allowing guests to conveniently store their belongings before check-in or after check-out.
To further enhance the comfort of their guests, European Hotel offers daily housekeeping services, ensuring that rooms are always clean and tidy. For guests who prefer to take care of their laundry themselves, the hotel even has a laundromat available on-site. With these impressive convenience facilities, European Hotel truly goes above and beyond to provide a seamless and enjoyable experience for every guest.
Convenient Transport Facilities at European Hotel
European Hotel in Perth, Australia offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. Whether you're looking to explore the city or need a reliable mode of transportation, European Hotel has got you covered.
To help you make the most of your visit, the hotel provides tours and ticket services, allowing you to easily book and arrange your sightseeing adventures. Whether you want to explore the stunning beaches of Perth or immerse yourself in the vibrant city culture, the hotel's knowledgeable staff can assist you in planning your itinerary and securing tickets to popular attractions.
For those who prefer private transportation, European Hotel offers a reliable taxi service. Whether you need a ride to the airport or want to explore the city at your own pace, the hotel's dedicated taxi service ensures a comfortable and convenient journey.
Additionally, European Hotel provides a car park for guests who prefer to drive. Please note that car park charges apply. With this facility, guests can enjoy the freedom of having their own vehicle and easily explore the surrounding areas at their leisure.
With its range of transport facilities, European Hotel ensures that guests have easy access to transportation options, making it a perfect choice for both leisure and business travelers.
Comfort and Convenience at European Hotel
European Hotel in Perth, Australia offers a range of top-notch room facilities to ensure a comfortable and convenient stay for its guests. Each room is equipped with air conditioning, allowing you to adjust the temperature to your liking and escape the Australian heat. Whether you're visiting for business or leisure, you'll appreciate the hair dryer provided in every room, saving you the hassle of packing one.
For entertainment, each room is equipped with a television, so you can unwind and catch up on your favorite shows after a long day of exploring the city. The mini bar offers a selection of refreshing beverages and snacks, allowing you to indulge in a quick treat without leaving the comfort of your room. Additionally, the satellite/cable TV ensures that you have access to a wide range of channels and programs, keeping you entertained throughout your stay. European Hotel goes above and beyond to provide guests with the utmost comfort and convenience, ensuring a memorable experience in Perth.
Indulge in Culinary Delights at European Hotel's Dining Facilities
At European Hotel, we understand that dining is an essential part of your travel experience. That's why we offer a range of exceptional dining facilities to cater to your every culinary desire. Start your day off right at our cozy coffee shop, where you can savor a freshly brewed cup of coffee while enjoying a delicious pastry. The aroma of freshly ground beans fills the air as you take in the warm and inviting ambiance. Our friendly baristas are dedicated to crafting the perfect cup of coffee, ensuring each sip is a delightful experience.
After a day of exploring the vibrant city of Perth, return to European Hotel and let us take care of you. Our dedicated staff provides daily housekeeping, ensuring that your room is always clean and comfortable. With our dining facilities, you don't even have to leave the hotel to satisfy your cravings. Indulge in a delectable meal at our on-site restaurant, where our talented chefs whip up a variety of mouthwatering dishes. From local delicacies to international favorites, our menu offers something for everyone. Immerse yourself in the elegant ambiance as you savor each bite, accompanied by a selection of fine wines and spirits from our extensive bar.
Experience Comfort and Variety at European Hotel in Perth
European Hotel in Perth offers a wide range of room types to suit every traveler's needs. From the cozy Budget Single Room to the spacious Superior Triple Room, there is something for everyone at this charming hotel. Whether you are traveling alone or with a group, European Hotel has the perfect room for you.
Booking your stay at European Hotel through Agoda not only guarantees you the best prices, but also ensures a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the available room types, compare prices, and make your reservation in just a few clicks. Say goodbye to the stress of searching for the best deals and let Agoda take care of it for you. So why wait? Book your stay at European Hotel through Agoda and enjoy a comfortable and convenient stay at the best prices available.
Discover the Vibrant Perth City Centre
Nestled in the heart of Perth, Australia, the European Hotel offers an ideal base for exploring the vibrant Perth City Centre. Known for its cosmopolitan atmosphere and rich cultural heritage, this bustling district is a must-visit for travelers seeking an authentic Australian experience.
Immerse yourself in the city's history by taking a stroll through the historic streets lined with beautifully preserved Victorian-era buildings. Marvel at the architectural wonders like the Perth Town Hall and the stunning St. Mary's Cathedral. Explore the cultural precinct of Northbridge, home to an array of art galleries, museums, and theaters, where you can indulge in the local arts scene.
Perth City Centre is also a shopaholic's paradise, with a plethora of boutique stores, high-end fashion outlets, and bustling markets. Discover unique treasures at the historic London Court or browse through the trendy boutiques on King Street. After a day of shopping, unwind at one of the many charming cafes or restaurants, offering a diverse range of cuisines to satisfy every palate.
With its central location, the European Hotel provides easy access to the city's major attractions. Take a leisurely stroll to the picturesque Swan River and enjoy a scenic river cruise or picnic by the water. For nature enthusiasts, Kings Park and Botanic Garden offer stunning views of the city skyline and an opportunity to explore the native flora and fauna.
Whether you're seeking cultural experiences, shopping adventures, or simply want to soak up the vibrant atmosphere, the Perth City Centre has it all. Stay at the European Hotel and immerse yourself in the heart of this dynamic district, where history, culture, and modernity seamlessly blend together.
Convenient Transportation Options from Perth Airport to European Hotel
Located in the heart of Perth City Centre, European Hotel offers a convenient and comfortable stay for travelers visiting Perth, Australia. When it comes to reaching the hotel from the airport, there are several transportation options available to ensure a smooth journey.
Perth Airport, the main international and domestic airport serving the city, is located approximately 11 kilometers from European Hotel. One of the most convenient ways to reach the hotel is by taking a taxi or rideshare service from the airport. The journey usually takes around 20 minutes, depending on the traffic, and offers a hassle-free experience, especially for those with heavy luggage.
Another popular option is to use the public transportation system. The airport is well-connected to the city center by bus. The Transperth bus service operates several routes that pass through the airport, providing a cost-effective and efficient way to reach European Hotel. The journey takes around 30-40 minutes, depending on the traffic and the specific bus route taken. Travelers can check the Transperth website for detailed bus schedules and routes.
For those who prefer a more personalized and comfortable experience, hiring a private airport transfer service is an excellent choice. Many companies offer pre-booked airport transfers, providing a dedicated driver who will meet you at the airport and take you directly to European Hotel in a comfortable vehicle. This option ensures a stress-free journey, especially for first-time visitors to Perth.
No matter which transportation option you choose, reaching European Hotel from Perth Airport is a breeze. With its central location in Perth City Centre, the hotel offers easy access to popular attractions, shopping areas, and dining options, making it an ideal choice for both leisure and business travelers.
Discover the Best of Perth at European Hotel's Doorstep
European Hotel is ideally located in the heart of Perth, surrounded by a plethora of iconic landmarks and attractions that will make your stay truly memorable. Just a short stroll away, you will find The Perth Mint, a historic institution that showcases the city's rich gold mining heritage. Explore the fascinating exhibits and witness the art of gold pouring, a truly mesmerizing experience.
For a taste of modern Perth, head to Elizabeth Quay, a vibrant waterfront precinct that offers a range of dining, shopping, and entertainment options. Take a leisurely walk along the promenade, enjoy stunning views of the Swan River, and admire the contemporary architecture that dots the area. Don't miss the opportunity to visit The Bell Tower, an iconic landmark that houses the historic bells of St. Martin-in-the-Fields. Climb to the top for panoramic views of the city and learn about the fascinating history of this unique structure.
Sports enthusiasts will be delighted to know that RAC Arena is just a stone's throw away from the hotel. Catch an exhilarating basketball or netball game, or enjoy a live concert by world-renowned artists. For a moment of tranquility, visit the serene St. Mary's Cathedral, a stunning Gothic-style church that is a testament to Perth's architectural beauty. Take a peaceful stroll through the Supreme Court Gardens, a lush oasis in the heart of the city, or marvel at the grandeur of St. George's Cathedral, a magnificent Anglican church that dates back to the 19th century.
Culture lovers will appreciate the proximity of Perth Convention Exhibition Centre, where a variety of events, exhibitions, and conferences take place throughout the year. History buffs can explore the Perth Town Hall, a heritage-listed building that showcases the city's rich past. And if you're looking for a unique experience, don't miss the Water Labyrinth, an interactive art installation where you can cool off and have fun on a hot day.
With its prime location and proximity to these incredible landmarks and attractions, European Hotel is the perfect base for exploring the best of Perth. Immerse yourself in the city's history, culture, and natural beauty, and create unforgettable memories during your stay.
Convenient Public Transport Stations Near European Hotel in Perth
European Hotel in Perth offers a prime location with easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city. Situated just a short walk away from Transperth, Perth Underground, Claisebrook, Elizabeth Quay Railway Station, McIver, and Perth Railway Station, guests can effortlessly navigate their way around Perth and its surrounding areas.
Transperth is a major public transport provider in Perth, offering a comprehensive network of buses, trains, and ferries. With a Transperth station located near European Hotel, guests can easily hop on a bus or train and explore popular attractions such as Kings Park, Fremantle, or the stunning beaches along the coastline.
Perth Underground is another nearby public transport station that provides convenient access to the city's central business district. From here, guests can catch a train to various destinations, including the vibrant shopping precinct of Hay Street Mall, the cultural hub of Northbridge, or the picturesque Swan River.
Claisebrook and Elizabeth Quay Railway Stations are also within walking distance from European Hotel, providing additional options for guests to explore Perth and its surroundings. Whether it's visiting the iconic Swan Bell Tower at Elizabeth Quay or discovering the charming cafes and boutiques in Claisebrook, these stations offer easy transportation connections.
McIver and Perth Railway Stations are both conveniently located near European Hotel, offering direct access to other parts of Perth and beyond. From McIver, guests can take a train to the popular tourist destination of Cottesloe Beach, known for its white sandy shores and crystal clear waters. Perth Railway Station, on the other hand, serves as a major transportation hub, connecting travelers to regional and interstate destinations.
With such a wide range of public transport options available near European Hotel, guests can explore Perth and its surrounding areas with ease and convenience. Whether it's for business or leisure, this hotel's strategic location ensures that guests can make the most of their time in this vibrant city.
A Culinary Adventure Awaits
European Hotel is surrounded by a diverse selection of restaurants that will take your taste buds on a delightful journey. If you're looking for a dining experience with a view, C Restaurant in the Sky offers panoramic vistas of Perth while serving up exquisite cuisine. For those seeking a taste of local flavors, Petition is a must-visit, offering a range of dishes made with locally sourced ingredients. Craving authentic Japanese cuisine? Hifumiya Udon Noodle House and Taka are both highly recommended for their mouthwatering udon noodles and sushi creations. Beer enthusiasts will love the craft brews at Bright Tank Brewing Co, while fans of barbecue can indulge in smoky delights at Old Faithful - Bar & BBQ. If you're in the mood for Vietnamese cuisine, Le Vietnam is known for its flavorful pho and banh mi. NAO Japanese Ramen is another popular spot for its rich and comforting ramen bowls. For seafood lovers, Grand Lane Fish House is a must-try, serving up fresh and delectable seafood dishes. And if you're craving a taste of Italy, SIMPLE Italian Cucina Pizzeria Perth City offers authentic wood-fired pizzas and classic Italian fare. With such a wide array of dining options just steps away from European Hotel, you'll never run out of culinary adventures to embark on during your stay.
Shop 'til you drop at European Hotel's surrounding shopping landmarks!
Located in the heart of Perth, European Hotel is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a short stroll away, you'll find Trinity Arcade, a charming shopping precinct filled with boutique stores and specialty shops. If you're in the mood for some high-street shopping, Forrest Chase is the place to be, offering a wide range of local and international brands. Indulge your sweet tooth at the Margaret River Chocolate Factory, where you can sample and purchase an array of delectable chocolates. For unique and locally-made products, head to the Perth City Concept Store, where you'll find a curated collection of fashion, homeware, and accessories. And if you happen to be in town on a Friday night, don't miss the Twilight Hawkers Market, a vibrant open-air market where you can browse through stalls selling everything from handmade crafts to delicious street food. With so many shopping options right at your doorstep, European Hotel is the perfect base for a retail therapy getaway!
Affordable Luxury at European Hotel in Perth
Experience the perfect blend of comfort, style, and affordability at European Hotel in Perth, Australia. With an average room price of just $124, European Hotel offers exceptional value for money, making it the ideal choice for budget-conscious travelers seeking a memorable stay in the heart of the city.
Compared to the average price of a hotel room in Perth, which stands at $152, European Hotel stands out as a fantastic option for those looking to save without compromising on quality. Despite its affordable rates, this charming hotel doesn't skimp on luxury. From elegantly furnished rooms to top-notch amenities, European Hotel ensures that every guest enjoys a truly indulgent experience without breaking the bank.
Whether you're visiting Perth for business or leisure, European Hotel provides a comfortable haven where you can unwind after a day of exploring the city's vibrant attractions. Don't miss out on the opportunity to stay at this hidden gem and enjoy the best of Perth at an unbeatable price.
Friendly Staff, Delicious Breakfast, and Great Service
European Hotel in Perth, Australia has received rave reviews from its satisfied guests. The hotel's staff is highly praised for their friendliness and accommodating nature, ensuring that guests feel welcome throughout their stay. The complimentary breakfast provided at the hotel is described as a lovely addition, with guests enjoying the delicious spread and appreciating the variety of options available. The hotel's restaurant is also highly regarded, with guests describing it as fabulous. Moreover, the rooms at European Hotel are spacious and comfortable, with guests mentioning the nice size and comfortable beds. The central location of the hotel is also appreciated, allowing guests to easily explore the city. The service provided by the staff is consistently praised, with guests highlighting the polite and friendly nature of the staff members. Overall, European Hotel offers a great stay with its friendly staff, delicious breakfast, and excellent service.
European Hotel: A Haven of Exceptional Customer Ratings
European Hotel in Perth, Australia has garnered exceptional customer ratings across various aspects of its offerings. With an impressive overall rating of 8.6, this hotel has consistently exceeded guests' expectations, making it a top choice for travelers seeking a memorable stay.
One standout aspect of European Hotel is its exceptional value for money, with a remarkable rating of 8.4. Guests have praised the hotel for providing excellent amenities and services at a reasonable price, ensuring that every penny is well-spent. From the moment guests step foot into the hotel, they are greeted with warm hospitality and an ambiance that exudes comfort and luxury.
Another highlight of European Hotel is its delectable food and dining options, earning a remarkable rating of 8.8. Guests have raved about the culinary delights served at the hotel's on-site restaurant, where they can indulge in a variety of delectable dishes prepared by skilled chefs. Whether it's a hearty breakfast to start the day or a sumptuous dinner to end it, the hotel's dining experience is sure to leave a lasting impression on every guest.
Very good7.8
Facilities
Exceptional9.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
A security deposit of AUD 200 is required upon check-in. This will be collected by credit card, which should be reimbursed in full within 14 days of check-out, subject to an inspection of the property.
Restaurant is only available from 05:00 pmM to 10:00 PM.
Provided by verified guests of
Excellent
Review summary
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This hotel has an excellent CBD location near shopping malls, restaurants, bars, Northbridge, train station, bus terminal, and Elizabeth Quay. The staff are friendly and welcoming, providing excellent service. The rooms are clean, cozy, and well-equipped with ample toiletries, coffee/tea/milk. The building has been tastefully refurbished with stylish amenities, and features a unique rooftop garden. The breakfast offers delicious and varied hot food at the pastry cafe.
Guests have mentioned noise from the nightclub opposite the hotel on Saturday nights.
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I recently had an excellent stay at the European Hotel. The location was perfect, allowing for easy access to transportation and making it highly walkable to nearby attractions. The staff were friendly and accomodating, ensuring a pleasant experience throughout my stay. The facilities were top-notch, offering everything I needed for comfortable stay. The cleanliness of the hotel was impeccable, and the hot water in the bathroom was always available. Overall, the European Hotel provided great value for money, and I would highly recommend it to anyone looking for a fantastic place to stay.
Toilet is especially clean. Room is also very clean although is old hotel. Bed is comfortable as thick matteress. Blanket is thick enough. Room is big and spacious. Walking distance to both woolsworth supermarkets and eateries. Just beside chemist pharmacy. Uses key and not card for room. Aircon also can acts as heater. However, some rooms are accessible by few steps to room after you exit the lift. Only 2 floors. If elderly in wheelchair , infant with stroller or heavy luggage might be an issue. Do check with staff for steps free room. No room slipper or water bottle provided. There is no people at counter after late night and you need contact via call. The lady manager is not the best advisor to recommend for places to sightsee in perth. Hope she can be more friendly & helpful as her body language shows she is quite resistance in helping.
Stayed for two nights, arrived late and the night porter came to check us in at 11.30. This was lovely, however we realised when we wanted to shower after travelling that there were no towels. Called the nightporter and again he came within five minutes with towels, sorry about that Ricardo. Room was very clean, minimal street noise, comfortable bed and basic tea and coffee facilities. This hotel has a charm in its slightly kitschy older furnishings, and the staff are pleasant. Location is excellent.
We originally had booked the cheapest room they had. We arrived in the evening/night and found that the aircon wasn't working properly. We called up reception and the gentleman came and had a look at the a/c. After calling up and letting the receptionist know the a/c stopped working, the staff found another room available and we were able to switch to an upgrade with a working a/c. I would also like to mention that the cleaning staff was very lovely, and called up our room once the dryer was available so that I could put my laundry in. We had a lovely chat before the lady went to working. Overall, the staff and facilities at European Hotel was 10/10 and very accommodating to us. 🤍
270 meters to public transportation
Located in heart of Perth
Free Wi-Fi in all rooms!
Air conditioning
“Location and staff service are excellent, but the room facilities need to be fixed first”
On the first night after checking in, I heard a noisy sound as soon as I entered the room. I immediately spoke to the front desk staff and requested a room change. However, since the hotel was fully booked that night, the staff accompanied me to identify the noise source and see if they could help resolve it. Upon entering the room, we discovered the issue was with the air conditioner; it was silent only when turned off. Since there were no available rooms to switch to, I decided to try to sleep for the night and decide later. Unfortunately, I couldn't sleep, so the next day, I went back to the front desk to request a room change. They quickly provided me with another room, which was generally fine, but the cold water faucet in the bathroom kept dripping. I had to turn it as hard as possible to stop the dripping. I guess it’s due to the water pressure issue??!! When using cold water, initially there’s very little water coming out, and it takes about 7 or 8 seconds before it usually flows. Additionally, I noticed a strange smell every time I entered the room, but I could not identify where it was coming from. Despite this, I found the hotel's location and the staff's service excellent and very comfortable.
Dear WAI, Thank you for taking the time to share your experience. We're truly sorry to hear about the disturbance caused by the air conditioner on your first night. We understand how important a good night's sleep is, and we sincerely apologise for the inconvenience. We're glad, however, that our front desk team was responsive and did their best to assist you despite the hotel being fully booked at the time. It's great to hear that they were able to provide you with a new room the next day and that you appreciated their service. We value your feedback regarding room facilities and will have our maintenance team thoroughly inspect the air conditioning to prevent similar issues in the future. Thank you again for your understanding and kind words about our staff — we hope to welcome you back under better circumstances next time. Warm regards, European Hotel