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Stay at the inviting MITC Hotel with an outdoor pool, terrace, and free WiFi. Enjoy international cuisine at Bemban restaurant. Have fun at the playground and arcade/games room. Conveniently explore nearby attractions for a comfortable stay. Discover the charm of Ayer Keroh, Malacca's serene suburb. Explore historical sites, including the Melaka Sultanate Palace and Ayer Keroh Recreational Forest. Enjoy a continental breakfast, pool, bar, and relaxing massage at this exclusive property. Air-conditioned rooms with complimentary WiFi, refrigerator, and stunning views. Nearby Melaka Wonderland Theme Park & Resort offers amusement rides and water slides. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Check-in [24-hour]
Great Breakfast
Great View
Great food & dining
Free Wi-Fi
Pool with view
Free parking
Front desk [24-hour]
Fitness center
Restaurant
Bar
Golf course
15 travelers have booked today.
Based on 11,553 verified reviews
8.7
8.5
8.2
8.2
8.0
Location rating score
Value for money | 8.2 |
Location rating | 8.7 |
Nearest airport | Malacca International Airport (MKZ) |
Distance to airport | 3.5 km |
Does MITC Hotel offer laundry services?
Yes! MITC Hotel features laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.
Does MITC Hotel offer dry cleaning services?
Yes! MITC Hotel provides dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.
What kinds of facilities are available for children at MITC Hotel?
While on holiday break with your loved ones, your kids can also enjoy the fun in sports and recreation facilities available at MITC Hotel which include kids pool and children's playground.
How many floors does MITC Hotel have?
MITC Hotel has a total of 7 floors.
What is the average rating that past Business travelers' have given to MITC Hotel?
Past business travelers that have stayed at this property have given MITC Hotel an average rating of 7.8. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Families with young children have given to MITC Hotel?
Verified families with young children that have stayed at this property have given MITC Hotel an average rating of 8.1. You can look up more descriptive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
What do local visitors think about MITC Hotel?
Past local visitors that have stayed at this property have given MITC Hotel an average rating of 8.7. You can look up on more specific customer testimonials, and feedback for this property down in the review section.
What is the closest airport to MITC Hotel?
The nearest airport to MITC Hotel is Malacca International Airport, 4.0 km away.
Experience Luxury and Comfort at MITC Hotel in Malacca
Welcome to MITC Hotel, a luxurious 4-star hotel located in the vibrant city of Malacca, Malaysia. With its prime location, modern amenities, and impeccable service, MITC Hotel offers a perfect blend of comfort and convenience for both business and leisure travelers.
As you step into the hotel, you will be greeted by a contemporary and stylish lobby, setting the tone for your stay. The hotel features a total of 189 well-appointed rooms, ensuring a comfortable and relaxing experience for every guest. Each room is tastefully decorated with modern furnishings and equipped with all the necessary amenities to make your stay truly enjoyable.
Check-in begins at 03:00 PM, allowing you ample time to settle in and unwind after a long journey. The hotel's check-out time is until 12:30 PM, giving you the flexibility to enjoy a leisurely morning before bidding farewell to this exceptional hotel.
MITC Hotel underwent a renovation in 2017, ensuring that all the facilities and rooms are up to date and designed to meet the highest standards of comfort and elegance. Whether you are traveling for business or pleasure, you can expect a seamless experience at MITC Hotel, where every detail has been carefully considered to cater to your needs.
Please note that MITC Hotel has a child policy in place. While children are welcome to stay at the hotel, there may be extra charges involved. The hotel's friendly and attentive staff will be more than happy to provide you with all the necessary information regarding the child policy and any additional charges that may apply.
Indulge in luxury, experience exceptional service, and explore the wonders of Malacca from the comfort of MITC Hotel. Book your stay today and create unforgettable memories in this enchanting city.
Unwind and Have Fun at MITC Hotel's Entertainment Facilities
At MITC Hotel, we understand the importance of relaxation and entertainment during your stay. That's why we offer a range of fantastic entertainment facilities to ensure you have a memorable and enjoyable experience.
Start your evening by visiting our stylish bar, where you can sip on a refreshing cocktail or indulge in a glass of fine wine. The bar offers a cozy and inviting atmosphere, perfect for unwinding after a long day of exploring the vibrant city of Malacca.
If you prefer to spend time outdoors, our hotel boasts a beautiful garden where you can take a leisurely stroll or simply sit back and soak up the tranquil surroundings. The lush greenery and colorful flowers create a serene ambiance, providing a peaceful escape from the bustling city.
For those who love a bit of friendly competition, our games room is the ideal place to challenge your friends or family to a game of billiards or darts. The games room is equipped with various entertainment options to keep you entertained for hours.
Lastly, our shared lounge/TV area is the perfect spot to relax and catch up on your favorite shows or movies. Sink into one of the comfortable sofas and enjoy a movie night with your loved ones, or simply mingle with other guests and share travel stories.
At MITC Hotel, we strive to provide a well-rounded experience for our guests, and our entertainment facilities are designed with your enjoyment and relaxation in mind. Whether you're seeking a lively night out or a quiet evening in, our hotel has something to cater to every preference.
Unwind and Stay Active at MITC Hotel's Premier Sports Facilities
At MITC Hotel in Malacca, Malaysia, guests can indulge in a wide range of exciting sports facilities that are designed to provide a memorable and active stay. Whether you are a golf enthusiast or simply want to relax by the pool, MITC Hotel has something for everyone.
For golf lovers, the hotel boasts a magnificent golf course right on its premises. With lush green fairways and stunning views, this course offers a challenging yet enjoyable experience for players of all skill levels. Spend a leisurely afternoon perfecting your swing or organize a friendly tournament with your travel companions.
If you prefer water-based activities, MITC Hotel has you covered with its outdoor pool and water park. Take a refreshing dip in the pool or soak up the sun on the poolside loungers while sipping on a refreshing cocktail from the poolside bar. For a thrilling adventure, head to the water park where you can enjoy exhilarating water slides and splash around in the wave pool.
No matter your preference, MITC Hotel's sports facilities are sure to keep you entertained and active throughout your stay. Whether you are looking for a relaxing round of golf or a fun-filled day at the water park, this hotel provides the perfect setting for a memorable and enjoyable vacation.
Convenience at its Finest: Enjoy a Range of Facilities at MITC Hotel
At MITC Hotel, we understand the importance of convenience during your stay. That's why we offer a wide range of facilities to ensure a comfortable and hassle-free experience.
For those who prefer to dine in the comfort of their own room, our 24-hour room service is at your disposal. Whether it's a late-night craving or an early morning breakfast, our dedicated staff will deliver delicious meals right to your doorstep.
We also provide laundry service, so you can pack light and have your clothes fresh and clean throughout your stay. Our professional staff will take care of all your laundry needs, allowing you to focus on enjoying your time in Malacca.
Additionally, our safety deposit boxes provide a secure place to store your valuables, giving you peace of mind during your stay. Our concierge is always available to assist you with any queries or requests you may have, ensuring that your every need is met.
Stay connected with our complimentary Wi-Fi in public areas and in all rooms. Whether you need to catch up on work or simply browse the internet, you can stay connected throughout the hotel.
For our guests who smoke, we have a designated smoking area where you can enjoy your cigarette without inconveniencing others.
Convenience is further enhanced with our express check-in/check-out service, allowing you to save time and start enjoying your stay right away. Our luggage storage facility is also available for those who want to explore the city without the burden of carrying their bags.
If you need any last-minute essentials or snacks, our convenience store is stocked with a variety of items to cater to your needs.
Lastly, our dedicated housekeeping team ensures that your room is kept clean and tidy every day, so you can relax and unwind in a comfortable environment.
At MITC Hotel, your convenience is our priority. We strive to provide you with the best facilities and services to make your stay in Malacca a memorable one.
Convenient Transport Facilities at MITC Hotel
At MITC Hotel, we understand the importance of convenience and accessibility when it comes to transportation. That's why we offer a range of transport facilities to make your stay as hassle-free as possible. Whether you're exploring the city on your own or joining one of our guided tours, we've got you covered. Our onsite car park provides ample space for guests who prefer to drive, and the best part is, it's free of charge! Additionally, our shuttle service ensures that you can easily reach popular attractions and shopping destinations in Malacca. If you need assistance with tickets or transportation arrangements, our friendly staff at the ticket service desk will be more than happy to help you. With our comprehensive transport facilities, you can focus on enjoying your stay and exploring all that Malacca has to offer.
Indulge in a Gastronomic Experience at MITC Hotel's Dining Facilities
At MITC Hotel, guests can embark on a culinary journey with an array of dining options available throughout the day. Start your day with a delightful breakfast buffet at the hotel's restaurant, where you can savor a variety of local and international dishes. The restaurant also offers a continental breakfast for those who prefer a lighter meal in the morning.
For a quick pick-me-up or a casual meeting, head to the coffee shop, where you can enjoy a freshly brewed cup of coffee or tea accompanied by a selection of pastries and snacks. If you prefer to dine in the comfort of your room, take advantage of the 24-hour room service, which offers a diverse menu of delectable dishes delivered right to your doorstep.
For those who enjoy outdoor grilling, the hotel provides BBQ facilities where you can gather with friends or family and indulge in a barbecue feast. The hotel also takes pride in its halal restaurant, ensuring that guests with dietary restrictions can enjoy a wide range of flavorful and authentic halal dishes.
With daily housekeeping, you can rest assured that your dining experience at MITC Hotel will always be accompanied by a clean and welcoming environment. Whether you are seeking a hearty breakfast, a cozy coffee break, a convenient in-room dining experience, or a memorable barbecue gathering, MITC Hotel's dining facilities are sure to satisfy your cravings and elevate your stay in Malacca.
Comfort and Convenience at MITC Hotel
Experience a comfortable stay at MITC Hotel with a range of well-appointed rooms to suit your needs. Choose from our Deluxe Room, featuring 17 square meters of space and the option of 1 Single Bed or 1 Double Bed, perfect for solo travelers or couples seeking a cozy retreat. For those looking for a spacious room with a Double Bed, our Superior Double offers 16 square meters of comfort and convenience. Alternatively, our Superior Twin room provides 16 square meters of space with 2 Single Beds, ideal for friends or colleagues traveling together.
When you book your stay at MITC Hotel through Agoda, you can enjoy the best prices available. Agoda offers competitive rates and exclusive deals, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse through room options, compare prices, and make hassle-free bookings in just a few clicks. Experience a seamless booking process and enjoy the convenience of securing your stay at MITC Hotel with Agoda.
Discover the Tranquil Charm of Ayer Keroh in Malacca, Malaysia
Nestled in the heart of Malaysia, Ayer Keroh offers a serene escape from the bustling city life. This charming town is located in the historical city of Malacca, known for its rich cultural heritage and vibrant atmosphere. Ayer Keroh is a popular destination for tourists seeking a peaceful retreat amidst lush greenery and tranquil surroundings.
One of the main attractions in Ayer Keroh is the Malacca Crocodile Farm, a must-visit for nature enthusiasts. Here, visitors can get up close and personal with various species of crocodiles and even witness thrilling crocodile feeding sessions. For those seeking more adventure, the Ayer Keroh Recreational Forest is the perfect spot for hiking and exploring the local flora and fauna.
In addition to its natural beauty, Ayer Keroh is also home to several renowned cultural and historical sites. The Melaka Wonderland Theme Park offers a fun-filled day for the whole family with its exciting water slides and thrilling rides. For history buffs, the Melaka International Trade Centre (MITC) is a must-visit, showcasing the rich history and heritage of Malacca through its exhibitions and events. With its tranquil charm and abundance of attractions, Ayer Keroh is a destination that promises an unforgettable experience for all who visit.
Convenient Transportation from Nearby Airports to MITC Hotel
Located in Ayer Keroh, Malacca, Malaysia, MITC Hotel offers a convenient and comfortable stay for travelers visiting this vibrant city. When it comes to reaching the hotel from the nearby airports, there are a few options available.
The nearest airport to MITC Hotel is Malacca International Airport, which is approximately a 20-minute drive away. Upon arrival, visitors can easily hire a taxi or book a ride-hailing service to reach the hotel. The journey is straightforward, taking you through scenic landscapes and allowing you to catch glimpses of the city's charm.
Alternatively, if you are arriving at Kuala Lumpur International Airport (KLIA), which is approximately 1.5 hours away from MITC Hotel, you have several transportation options. The most convenient and hassle-free option is to hire a private airport transfer service, which can be pre-booked to ensure a smooth and comfortable journey. Another option is to take a direct bus from KLIA to Malacca Sentral, the main bus terminal in Malacca, and then take a short taxi ride to MITC Hotel.
No matter which airport you arrive at, reaching MITC Hotel is a breeze. With various transportation options available, you can easily start your memorable stay in Malacca as soon as you land.
Discover the Excitement of MITC Hotel's Surrounding Landmarks and Attractions
Nestled in the heart of Melaka, MITC Hotel offers easy access to a myriad of exciting landmarks and attractions. Nature enthusiasts will be delighted to find themselves in close proximity to the Melaka Zoo, a haven for animal lovers. Explore the zoo's diverse collection of wildlife and get up close and personal with fascinating creatures from around the world.
For those seeking a cultural experience, the Mini Malaysia & ASEAN Cultural Park Melaka is a must-visit. Immerse yourself in the rich heritage of Malaysia and the ASEAN region as you explore traditional houses, sample local delicacies, and witness captivating cultural performances.
Thrill-seekers will be in for a treat at the nearby Melaka Wonderland Theme Park & Resort. With a wide range of exhilarating water slides, wave pools, and lazy rivers, this water park promises endless fun for the whole family.
Nature lovers can also enjoy a leisurely stroll at the Taman Saujana Indah Recreational Ground or Taman Botanikal Melaka, where lush greenery and serene landscapes await. These tranquil parks provide the perfect escape from the bustling city, allowing visitors to reconnect with nature.
History buffs and art enthusiasts will be captivated by the Magic Art 3D Museum and its awe-inspiring interactive exhibits. Step into a world of optical illusions and be amazed by the mind-bending artworks that come to life.
With its convenient location near the Malacca International Trade Centre and Multimedia University, MITC Hotel is an ideal choice for business travelers and students attending events or conferences.
No matter your interests, MITC Hotel's surrounding landmarks and attractions offer something for everyone, ensuring an unforgettable stay in Melaka.
A Culinary Adventure Awaits
When it comes to dining options near MITC Hotel, guests are spoiled for choice. From local delicacies to international cuisine, there is something to satisfy every palate. Asam Pedas Pak Man is a must-visit for those craving authentic Malaysian flavors. Indulge in their signature spicy and tangy fish dish that will leave you wanting more. For a taste of Chinese cuisine, Mohd Chan by the Garden offers a wide range of delectable dishes, including their famous roasted duck. Lucky Palace Restaurant is perfect for those looking for a fine dining experience, serving up exquisite Cantonese dishes in an elegant setting. MAIgrill and Steamboat by Maicare Spa&Cafe is a unique fusion restaurant that combines a spa and cafe experience with a mouthwatering grill and steamboat menu. For those who want to try traditional Indonesian cuisine, Rumah Makan Cibiuk Ayer Keroh is a great choice, offering flavorful dishes such as their famous Nasi Goreng and Soto Ayam. Restoran Zahrin Asam Pedas is another local favorite, known for their flavorful and spicy Asam Pedas dishes. CHAMEK KOPITIAM is the place to go for a taste of authentic Malaysian breakfast, with their delicious kaya toast and aromatic coffee. If you're in the mood for some shopping, KOTA FESYEN is a trendy cafe and boutique where you can enjoy a meal while browsing through the latest fashion trends. Restoran Ikan Bakar Malim is a seafood lover's paradise, serving up fresh and grilled seafood dishes with a beautiful view of the river. For a unique dining experience, Restoran Klasik Terapung (Tomyam Klasik) Garden Restaurant Melaka offers floating dining huts where you can enjoy their famous tomyam dishes while surrounded by nature. And if you're craving Japanese cuisine, Nippon Sushi Melaka is the place to be, with their wide selection of sushi and sashimi. With such a diverse range of restaurants to choose from, guests at MITC Hotel will truly be spoilt for choice.
Affordable Luxury at MITC Hotel
When it comes to finding the perfect accommodation in Malacca, look no further than MITC Hotel. Offering a delightful blend of comfort, convenience, and affordability, this hotel stands out from the crowd. With an average price of $61 per room, MITC Hotel provides exceptional value for money, especially when compared to the average price of a hotel room in Malacca, which is also $61.
What sets MITC Hotel apart is its commitment to providing top-notch facilities and services without breaking the bank. From the moment you step into the elegantly designed lobby, you'll be greeted with a warm and welcoming atmosphere. The spacious and well-appointed rooms are tastefully decorated, offering a cozy retreat after a day of exploring the city. With amenities such as plush bedding, modern en-suite bathrooms, and complimentary Wi-Fi, every aspect of your stay is carefully thought out to ensure your utmost comfort.
Whether you're a budget-conscious traveler or simply seeking great value for money, MITC Hotel is the perfect choice. With its competitive pricing and exceptional offerings, this hotel provides an affordable luxury experience that will exceed your expectations.
Friendly Staff, Clean Rooms, and Great Facilities
Guests have consistently praised MITC Hotel for its friendly and helpful staff. From check-in to check-out, the staff goes above and beyond to ensure a comfortable and enjoyable stay. The hotel's clean rooms and pleasant environment are also highly regarded by guests. Families especially appreciate the clean and well-maintained swimming pool, which is perfect for young children. The facilities at MITC Hotel are top-notch, with everything from the swimming pool to the breakfast foods receiving positive reviews. Overall, guests find MITC Hotel to be great value for money and express their intention to return for future stays.
Exceptional Customer Ratings for MITC Hotel in Malacca, Malaysia
Discover a hotel that consistently exceeds expectations with its outstanding customer ratings. MITC Hotel in Malacca, Malaysia has earned an impressive overall rating of 8.1, showcasing its commitment to providing an exceptional guest experience. With high scores across various categories, this hotel is a top choice for travelers seeking quality and value.
One of the standout features of MITC Hotel is its excellent value for money. With a rating of 8.0 in this category, guests can enjoy a comfortable stay without breaking the bank. The hotel offers competitive rates without compromising on quality, ensuring that every guest gets the most out of their stay. Whether you're traveling for business or leisure, MITC Hotel provides unbeatable value that will leave you satisfied.
Another aspect that sets MITC Hotel apart is its convenient location, earning a rating of 8.5. Situated in the heart of Malacca, this hotel offers easy access to popular attractions, shopping centers, and dining options. Whether you're exploring the historical sites of the city or indulging in retail therapy, you'll find everything within reach. The strategic location of MITC Hotel allows guests to make the most of their time in Malacca, ensuring a memorable and enjoyable stay.
Very good8.0
Facilities
Excellent8.7
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
Show reviews that mention
I'd like to extend my heartfelt congratulations to MITC for the remarkable improvements you've made, particularly in customer service. The reception team, led by Fatin, welcomed us with both warmth and professionalism. Her friendly and efficient approach made a significant positive impact on our experience. We were also impressed with the prompt and effective response when we faced an issue with the TV. Your staff addressed and resolved the problem with commendable speed, demonstrating a high level of competence and dedication. However, I would like to draw attention to an area that needs further enhancement. The cleanliness standards at the cafe located on the M floor require attention. Maintaining a spotless and inviting dining area is crucial for guest satisfaction. Additionally, I have a suggestion regarding the breakfast options. Since last year, I have been inquiring about the possibility of having sunny-side-up eggs, but unfortunately, during my most recent visit, I found that the kitchen staff was still limited to preparing only omelets. Expanding the range of egg dishes to include sunny-side-up eggs would be a delightful addition to your breakfast menu. I eagerly anticipate my next visit, hopeful to witness continued improvements and perhaps enjoy a wider variety of breakfast choices. Keep up the excellent work!
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!
STAYED 1 NIGHT WITH 3KIDS AND 1SENIOR (MOM), THE STAFF SUPER FRIENDLY EVEN RIGHTFULLY HAVE TO PAY DEPOSIT WITH CASH, TAPI I DO NOT CARRY ENOUGH CASH SO THEY JUST PROCEED WITH MY BOOKING. LOCATION SUPERB- LOTS OF RESTAURANT NEARBY, CONVENIENCE STORE LIKE 99SPEEDMART,KKMART, MCM2 ADA. PARKING JUST SURROUNDING THE BUILDING, XDE BASEMENT OR UPPER FLOOR. POOL ARE HEAVEN FOR MY KIDS, SIAP ADA SNACKS FOR PARENTS MONITORING THE KIDS PLAYING THERE, WITH RELEVANT PRICES. IN TERMS OF ROOMS, BOOKED THE FAMILY ONE NOT SO SPACIOUS I WOULD SAY BUT ITS COZY ENOUGH WITH AMBIENT LIGHTS, TV ADE CHANNEL, ROOM SERVICE/CALL TO RECEPTION ARE ATTENDED. IRON BOARD N IRON PLACED OUTSIDE. ADA LAUNDRY PLASTIC. AND WE RECEIVED COMPLIMENTARY INSTANT NOODLES, COFFEE N TEA. (SEDAP WEH MAKAN PANAS2 DI KALA CUACA SEJUK OR AFTER MANDI POOL) VERY SATISFIED WITH OUR STAY. DEFINITELY WILL COME BACK HERE WHEN WE ARE IN MELAKA! NAK PERGI TAMAN BUAYA N ZOO TP ITS RAINY DAY
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!
The staff was friendly, the room was clean, the location was perfect, close to major attractions and easily accessible. The breakfast had a great variety of fresh options. Will definitely return!
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!
The hotel showed some signs of ageing, especially in bathroom tiles and wallpaper. Cleanliness was decent but it could be better. However, I must applaud the staff. They are extremely friendly and helpful and this certainly makes our stay pleasant. Kudos to the team who works there. Location wise, it's next to McDonald's and there are some restaurants nearby. Quite near to the Butterfly and Reptile Farm. Overall a good stay.
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Daily housekeeping
Very good”
I recently stayed at this hotel and had a generally positive experience. The staff was incredibly polite, always smiling, and efficient, ensuring a smooth check-in process without any delays. The room was spotless and well-maintained, with plenty of mirrors, which I appreciated. At night, the hotel area was very quiet, allowing for a restful and peaceful sleep. However, there were a few drawbacks that could be improved. The bed was a bit too soft in the middle, possibly due to age, which made it less comfortable than expected. There was no fridge in the room, which made it difficult to store any snacks or drinks. Additionally, the water pressure was extremely low, and unfortunately, there was no hot water during my stay. This was quite inconvenient, especially when trying to take a shower. Another small issue was the lack of an ironing board in the room, which would have been helpful. I also had trouble with the TV. The channels were not clear, and I suspect the speaker was broken, as the sound quality was poor. Lastly, the parking situation was a nightmare. It was very challenging to find a spot, adding unnecessary stress to an otherwise pleasant stay. Overall, while the hotel had some nice features, the lack of basic amenities, TV issues, bed comfort, and parking troubles were disappointing.
Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and we assure you that we will be looking into each point that you have made and to improve our property and service for you and our other guests. Thank you for staying with us.