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7.7

Very good
/10
(846 reviews)See what guests said
Housekeeping15
Breakfast6
Food & Dining1
See map

7.9

Very good

Location rating score

Very good location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Wat Koh

140 m

French Cultural Centre

260 m

Ambre Shop

320 m

PTM Travel & Tours

330 m

Orussey Market

390 m

Popular landmarks
National Museum

1.0 km

Royal Palace

1.3 km

Independence Monument

1.3 km

Sisowath Quay

1.3 km

Silver Pagoda

1.3 km

Closest landmarks
Procare médical center

230 m

Bon Sokkha

240 m

Pachem

270 m

IMI DENTAL CLINIC

290 m

Chinese med

310 m

Mito Hotel

"This is so nice and safe."

Pan - August 4, 2020
Superior Twin - Bed Mito Hotel
Lobby Mito Hotel
Lobby Mito Hotel
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Mito Hotel

#11, St.174, Corner Monivong Blvd ( North Of Wat Koh Pagoda),Sangkat Boeung Rang,Khan, Doun Penh, Phnom Penh, Cambodia, 12211 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Doun Penh, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Tuol Sleng Genocide Museum. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and steamroom on-site.

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Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Swimming pool [outdoor]
  • 320 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Value for money7.8
Location rating7.9
Nearest airportPhnom Penh International Airport (PNH)
Distance to airport8.3 km

Rooms available at Mito Hotel

Superior Twin
...
  • Room size: 28 m²/301 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Superior Double
...
  • Room size: 29 m²/312 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Standard Single without Window
...
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 1 single bed
Enter dates to see prices
Deluxe Double
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Twin
...
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices
Deluxe Twin
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Single
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Superior Single
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 single bed
Enter dates to see prices
VIP Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Double
...
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mito Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mito Hotel?

Mito Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 15 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Mito Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mito Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Phnom Penh with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Mito Hotel?

Wake up to a great buffet breakfast at Mito Hotel. Adults can enjoy breakfast offered with an additional charge of 5 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mito Hotel?

Mito Hotel features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Light meal like coffee or tea is served using only quality ingredients.

Can special events be hosted at Mito Hotel?

End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Mito Hotel?

On-site venues and convenient event services make Mito Hotel an ideal choice for hosting meetings.

What is the smoking policy at Mito Hotel?

Mito Hotel does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Mito Hotel?

The closest train, metro, or bus station to Mito Hotel is Capitol Bus Station, 290 m away.

What restaurants are nearby Mito Hotel?

Restaurants including Aprons Pub, Cabaret Restaurant and Le Café du Centre are popular in Mito Hotel’s neighborhood which is known as Doun Penh.

What popular shopping places are close to Mito Hotel?

Shopping options in Mito Hotel’s Doun Penh neighborhood include Phnom Penh's Night Market, Sorya Center Point and Golden Sorya Mall.

What are popular attractions near Mito Hotel?

Mito Hotel’s location in the Doun Penh neighborhood makes it close to famous attractions including Royal Palace, National Museum and Wat Phnom.

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See map

Explore the neighborhood

What people love about Mito Hotel

  • 10

    Exceptional

    "This is so nice and safe."

    Pan

    |

    August 4, 2020

  • 7.6

    Very good
    Location

    "Great location"

    Nathaporn

    |

    January 15, 2020

  • 9.2

    Exceptional
    Cleanliness

    "Pros: Price is good, hotel is clean!"

    Yap

    |

    December 27, 2019

Overall rating:

7.7

Very good
846 reviews
Cleanliness
7.6
Facilities
7.1
Location
7.9
Read all reviews >
What travelers say they love:
Staff are helpful and room is clean.
Jariya from Thailand
Couple
More about Mito Hotel

More about Mito Hotel

Mito Hotel

You'll love the exceptional convenience during your stay at Mito Hotel, located right in the heart of the city center, with an easy access to everything in Phnom Penh. The true local flavors and culture of Phnom Penh are yours with a stay at Mito Hotel, located just 1.7 km from the famous Tuol Sleng Genocide Museum.
The superior services and facilities offered at Mito Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Phnom Penh can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Mito Hotel.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Mito Hotel. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Mito Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. If you like to eat in the privacy of your room, Mito Hotel can arrange to have groceries delivered to your doorstep.
Never let a day go wasted when you're at Mito Hotel with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, steam room, spa and sauna. The many offerings at Mito Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.


Around the property

Venture outside Mito Hotel and explore Phnom Penh during your stay. You're sure to want to visit Royal Palace located 1.2 km away, among the most sought-after photographs for anyone visiting Phnom Penh. Your journey through Phnom Penh can be completed with a short shopping stop at Central Market located 2.0 km away.

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Amenities and facilities
Very good
Facilities

7.1

Most talked about facilities

Housekeeping

15 mentions

Breakfast

13 mentions

Food & Dining

2 mentions

Swimming Pool

1 mention

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • German
  • Khmer
  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • Hand sanitizer
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoking area

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Additional bathroom
  • Additional toilet
  • Air conditioning
  • Bathtub
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free welcome drink
  • In-room safe box
  • Mirror
  • Non-smoking
  • Refrigerator
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
  • Continental
Location
#11, St.174, Corner Monivong Blvd ( North Of Wat Koh Pagoda),Sangkat Boeung Rang,Khan, Doun Penh, Phnom Penh, Cambodia, 12211
Very good
Location

7.9

Airports

  • Phnom Penh International Airport (PNH)
    8.3 km 51 min drive
  • Sihanouk International Airport (KOS)
    177.4 km 4.3 hour drive

Public transportation

  • Capitol Bus Station
    300 m
  • GST Bus Station
    390 m

Hospital or clinic

  • Procare médical center
    230 m

Shopping

  • Central Market
    2.1 km

Convenience store

  • Smile Mini Marts
    290 m

Cash withdrawal

  • ATM
    70 m
What's nearby

Popular landmarks

  • National Museum
    1.0 km
  • Royal Palace
    1.3 km
  • Independence Monument
    1.3 km
  • Sisowath Quay
    1.3 km
  • Silver Pagoda
    1.3 km
  • Wat Phnom
    1.4 km
  • Tuol Sleng Genocide Museum
    1.7 km
  • Central Market
    2.1 km
  • Russian Market
    2.7 km
  • Choeung Ek Genocidal Center
    9.1 km

Nearby landmarks

  • Wat Koh
    140 m
  • Procare médical center
    230 m
  • Bon Sokkha
    240 m
  • French Cultural Centre
    260 m
  • Pachem
    270 m
  • IMI DENTAL CLINIC
    290 m
  • Capitol Bus Station
    300 m
  • Chinese med
    310 m
  • Ambre Shop
    320 m
  • PTM Travel & Tours
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until12:00

Getting around

  • Airport transfer fee15 USD
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)5 USD

The property

  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants2
  • Number of rooms 79
  • Most recent renovation2015

Reviews of Mito Hotel from real guests

Provided by verified guests of Agoda
7.6
/
10
Cleanliness7.6
Facilities7.1
Location7.9
Room comfort and quality7.0
Service7.7
Value for money7.8
High score for Phnom Penh
Rating
9+ Exceptional (33)
8-9 Excellent (21)
7-8 Very Good (51)
6-7 Good (20)
<6 Below Expectation (39)
Time of the year
Mar - May (38)
Jun - Aug (32)
Sep - Nov (52)
Dec - Feb (42)
All guests (483)
All room types
All languages

Show reviews that mention 

Showing 164 verified guest comments
12345
9.6
Exceptional
Jino from Singapore
Couple
Standard Twin
Stayed 2 nights in August 2016

Highly recommended”

Plus points 1. Staff are very courteous and friendly. 2. They will even give you welcome drinks and bring your luggage to your room. 3. They will keep reminding you everytime before you leave to take care of your belongings as it might get snatched. 4. Room is cozy. 5. Free breakfast is delicious. 6. Inside the hotel, there is a massage parlor (Happy Foot massage) and restaurant (M cafe) 7. Outside there are tuktuks... just negotiate the pricing. 8. They have taxi pick up service.(15 USD) 9. Location is near central market. Room for improvement 1. As a person who's into facilities management, you might want to check the toilet as there is a sewage smell. Exhaust fan cannot suck all the bad smell. It could have been due to the floor drain beside the wc. 2. Have a partition (or zocalo) on the toilet to separate the basin and shower area as water. 3. Staff at M cafe are friendly but I believe they can be more trained in speaking in English. NOTE: I am not sure if Happy Foot Massage and M cafe are owned by Mito Hotel but just want to say the following: 1. Massage - on our first night we had our foot massage for an hour . I just noticed that the 1 hr is not purely foot massage. It involves washing your feet and a bit of back massage although we only want foot massage. On our last day we opted for 90 minute massage but were only given 60 minute massage. And in that 60 minutes, I can say that actual massage is only 40 minutes. They didn't even stopped at the exact timing. And after that you will feel the pressure to give tip. 2. M cafe - on our first night we ordered food and carbonara was one of those. The next day we ordered carbonara again (as they said it is available) but was given a different pasta. When I told them it is not carbonara and even showed my photo last night when I had it, the waitress just said it is not available. Again, as stated on the title, it is HIGHLY RECOMMENDED and I would definitely stay here again.

Reviewed August 22, 2016

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Dear Jino, Thank you for your feedback. We will look into the points highlighted in your feedback. We always strive to improve to ensure our guests will experience a pleasant stay with us during every visit. We hope to have the pleasure of welcoming you back at our hotel sometime soon. Yours sincerely, Samphors Yeun

Responded July 24, 2020
Mito Hotel
8.0
Excellent
Thea from United States
Solo traveler
Standard Single without Window
Stayed 5 nights in October 2018

Concern about room sanitation ”

People and services are great, I have had better stay overall for the same price in other places in Cambodia. Found pillow dried up stain on pillow case, opened condom wrapper on the floor, and open toothpaste bottles/ caps in the bathroom. Their food services are pretty good selections. Again, for the price, I had better elsewhere, but this is Phnom Penh and I can’t say for elsewhere in Phnom Penh. It’s the only place I’ve stayed at so far in this city.

Reviewed October 27, 2018

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Dear Thea, Greeting from MITO Hotel, Phnom Penh! Thank you so much for choosing our hotel to stay, while you was in Phnom Penh and thank you again for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. We will look into the points highlighted in your feedback. We always strive to improve to ensure our guests will experience a pleasant stay with us during every visit. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors,

Responded November 16, 2018
Mito Hotel
9.2
Exceptional
Richard from United States
Solo traveler
Standard Twin
Stayed 1 night in October 2016

One Fine Hotel and Staff!”

The staff here were simply very very special. They were ready and able to assist with my needs without any delay. I hope they all get a big raise! I will stay there again soon as I have more business at the Embassy. The breakfast buffet is EXCELLENT! Wifi is at rocket speed. Rooms are shiny new with bath tubs that are clean. I wish I lived in a place as nice as The Mito Hotel!

Reviewed October 11, 2016

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Dear Richard, Many thanks for taking the time to write a review about the Mito Hotel, your feedback is very much appreciated. We are delighted to hear that you thoroughly enjoyed your stay with us. Wishing you all the very best for your onward travels. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors Yeun

Responded July 24, 2020
Mito Hotel
9.6
Exceptional
Ramonnetto from Philippines
Couple
Standard Double
Stayed 1 night in June 2018

Very clean, affordable, and good breakfast”

For the price we paid, (US$25.00), this hotel exceeded our expectation in terms of cleanliness, comfort, and oh, yes, the breakfast. It is located on a quiet street in PP, so you are assured of a good, uninterrupted sleep. If we will travel again to PP, we will definitely stay again at Mito.

Reviewed June 25, 2018

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Dear Ramonnetto, We thank you so much for the time and effort you've put in giving us this beautiful review, we appreciate it really much and are happy to know that you're satisfied! It was an absolute pleasure to have you here and we'll be more than happy to welcome you again in your next trip back to Phnom Penh. Best Regard Ms Samphors

Responded June 27, 2018
Mito Hotel
7.6
Very good
Oliver from United Kingdom
Couple
Standard Double
Stayed 3 nights in November 2017

Nice hotel”

We had a nice stay at Mito Hotel. The room was clean when we arrived and was made up every day of our stay. The room has dark decor like the rest of the hotel but there is a big window that helps make it lighter. The staff were nice enough but didn’t go out of their way to help us like they have in most of our other hotels of this trip and weren’t as friendly. The hotel is situated on a quiet street that is close to the main road and a 10-20 minute walk to the river and the area with lots of bars and restaurants. There were always tuk tuks outside that offer rides all over the city as well as to the killing fields. We got one to the genocide museum too and walked back. Overall we had no problems at the hotel and would recommend for those who want to stay in a quieter area than that where many other hotels are located.

Reviewed November 07, 2017

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Dear Oliver, Thank you so much for giving us your feedback. Our #1 value is our customer service, so we are happy to hear that you enjoyed your experience with us. Hope to see you again during your next trip to Phnom Penh! Thank with Best Regard Yeun Samphors

Responded November 16, 2017
Mito Hotel
10.0
Exceptional
Ranine from Australia
Couple
Standard Double
Stayed 3 nights in September 2017

2nd visit.”

Like before. Great hotel. Love this place. Will stay here again once in Phnom Penh

Reviewed March 31, 2018

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Dear Ranine, many thanks for taking the time to write a review about the Mito Hotel, your feedback is very much appreciated. We are delighted to hear that you thoroughly enjoyed your stay with us. Wishing you all the very best for your onward travels. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors Yeun

Responded April 02, 2018
Mito Hotel
7.6
Very good
Patricia from Switzerland
Couple
Standard Twin
Stayed 1 night in November 2018

Okay for a stopover. ”

Overall this was great value for money but not the place to stay more than a night as the facilities were fairly basic. The beds were incredibly hard and uncomfortable. There was no safe in the room but when we called reception they brought one to the room. Not the most secure option as it was not fixed to the wall but at least they made the effort. Breakfast was passable. We stayed only one night when passing through Phnom Penh and from that point of view it was fine.

Reviewed November 17, 2018

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Dear Patricia, Thank you for choosing to stay with us and sharing your feedback. . I will follow up your observations with my team and ensure we pay more attention to all the important small details our guest deserve . I promise ! We are looking forward to see you again and we have a opportunity to make your stay meet to all of your expectations. Yours sincerely, Samphors

Responded December 07, 2018
Mito Hotel
7.6
Very good
CK from Malaysia
Business traveler
Standard Single without Window
Stayed 1 night in September 2018

Competition getting stiffer”

As a frequent traveler to Phnom Penh and stayed in this hotel for many times. The cleanliness has degraded, cockroaches and ants can be found in many rooms. The hotel management really need to improve.

Reviewed September 16, 2018

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Dear CK, Thank you very much for your can did review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve and satisfy every guest during their stay and exceed their expectation in the future. i am really apologized for your unhappy experience. And we did brief all review to our staffs and add to our training in taking care of our hotel. Our main priority is to be able to after a very well maintain and confortable atmosphere. I hope that I can convince you to change your mind about another visit to our hotel. Please reach out to our directly at (Email) if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our hotel. Thank with much appreciation. Best Regard Samphors

Responded September 29, 2018
Mito Hotel
7.3
Very good
Scott from United States
Solo traveler
Superior Twin
Stayed 2 nights in July 2015

Decent Affordable Hotel”

Stylish, and Comfortable, but lacking in ammenities, the location isn't great.

The Mito is ok for a few nights, but it is more like a very nice 3 star hotel. It doesn't have a pool or any of the amenities that would make this hotel more than a place to sleep. The breakfast was unimpressive. There were also renovations going on during my stay, so when I went back to my room in the late afternoon to clean up and rest before dinner, it was very noisy. The hotel isn't really that close to the tourist areas so you will have to take a tuk-tuk every time you want to go out.

Reviewed July 23, 2015

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Dear Scott, Thank you for your feedback. We will look into the points highlighted in your feedback. We always strive to improve to ensure our guests will experience a pleasant stay with us during every visit. We hope to have the pleasure of welcoming you back at our hotel sometime soon. Yours sincerely, Samphors Yeun

Responded July 24, 2020
Mito Hotel
9.6
Exceptional
An from Vietnam
Solo traveler
Standard Single without Window
Stayed 3 nights in February 2018

Modern and quiet hotel”

Check in was fast. My room has no window but it is still OK. Including all basic facilities and daily housekeeping, but there are still room for better cleanliness. The minibar was stained with spilled yogurt from previous guests and smelled a bit when opened first time. Small stains on bedsheet but I guess it is like that for all hotels.

Reviewed February 11, 2018

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Dear An, Thank you for choosing mito hotel as the accommodation in Phnom Penh and sharing your feedback. . I will follow up your observations with my team and ensure we pay more attention to all the important small details our guest deserve . We are looking forward to see you again and we have a opportunity to make your stay meet to all of your expectations. Kind Regards, Samphors

Responded March 07, 2018
Mito Hotel
8.4
Excellent
Peter from United Kingdom
Couple
Standard Twin
Stayed 3 nights in December 2019

Good location poor breakfast ”

Nice enough hotel staff very helpful good location But what let it down was the breakfast service it was only a small breakfast room so tables were used more than once but through plates were removed tables were not cleaned had to try to brush food of table ourselves also no one refilled buffet till asked then only with minimal amounts, for example one morning my wife and I arrived and I asked for mor eggs so 8 minutes later they arrived with two eggs I think two eggs per person is ok so had to ask them again but when they arrived room had filled up so thay were gone before able to get. The other thing no trays were covered si had to brush flys off food would have had Asia option but 1.5 hour before serving finished burners turned off so cold. I did say I would recommend which I would but not if you want breakfast.

Reviewed December 10, 2019

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Dear Peter, Thank you very much for your can did review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve and satisfy every guest during their stay and exceed their expectation in the future. i am really apologized for your unhappy experience. And we did brief all review to our staffs and add to our training in taking care of our hotel. Our main priority is to be able to after a very well maintain and confortable atmosphere. I hope that I can convince you to change your mind about another visit to our hotel. Please reach out to our directly at (Email) if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our hotel. Thank with much appreciation. Yours sincerely, Samphors,

Responded January 30, 2020
Mito Hotel
10.0
Exceptional
Jariya from Thailand
Couple
Standard Double
Stayed 1 night in September 2019

This place is worth for my money with agoda. Cheapest price ever !!”

Location is good. There are lots of parking if you bring your own car to PP. Staff are helpful and room is clean. I quite like the room design. Would like to book another night but price gone a bit high during the weekend compare with what I had paid for the first night. Anyway will come back here next time. Thank you

Reviewed September 16, 2019

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Dear Jariya, Greeting from MITO Hotel, Phnom Penh! Thank you so much for choosing our hotel to stay, while you was in Phnom Penh and thank you again for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. We will shared this review with our entire team and they are all simply glowing after reading this review. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors,

Responded October 09, 2019
Mito Hotel
9.2
Exceptional
Yap from Malaysia
Couple
Standard Double
Stayed 2 nights in December 2019

Budget price for close to 5 stars experience”

Pros: Price is good, hotel is clean! Cons: No hair dryer Lack of food/drinks by walking distance, have to take cab to everywhere, but overall is OK

Reviewed December 27, 2019

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Dear Yap, Greeting from Mito Hotel, Phnom Penh! First of all, We would like to say thank you so much for choosing Mito Hotel for your recent stay and also taking time to write a comment review feedback for us. Your feedback is extremely valuable to us. We will shared this review with our entire team. We all hope to see you again and wish you have a nice day :) We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors Yeun

Responded January 30, 2020
Mito Hotel
6.8
Good
John from Australia
Solo traveler
Standard Single without Window
Stayed 5 nights in May 2019

Stay here if you have no where else”

Pro: As advertised on Agoda website (amenities, features), good location for me (20 min. walk riverside), attentive/good staff and housekeeping, did not see ants, cockroach or other pests during stay. Good security for parking vehicle and motor bike. Con: Noise from guests in hallway, small bathroom, room sound proofing (can hear activity from next rooms). Other: This is a big hotel with active restaurant serving well priced food and drink. The hotel appears to attract local and Asian guests (did not see other nationality in 5 day stay). Understand it is a older hotel at the mercy of new hotel developments and offers cheaper rooms and attracts all types of budget minded travelers. Stay here if you have no better option or have a large group in need to stay together. My experience here was acceptable to search for a better option.

Reviewed June 11, 2019

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Dear Mr.John, Greeting from MITO Hotel, Phnom Penh! Thank you so much for choosing our hotel to stay, while you was in Phnom Penh and thank you again for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us.We are delighted to hear that you thoroughly enjoyed your stay with us. We will shared this review with our entire team and they are all simply glowing after reading this review. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Sothea Mong,

Responded June 11, 2019
Mito Hotel
8.0
Excellent
Niraj from United Kingdom
Couple
Standard Twin
Stayed 2 nights in December 2019

Okay”

We were in one of corner rooms of standard twin category. Hotel interior is average. It needs refurbishment as look and feel isn't that of international tourism. Electric sockets are old and raise concern of short circuit or a shock. Room window was facing the wall of adjacent building. Air conditioning and fridge were working so was shower. Location is relatively closer to palace. Breakfast was included and was okay. Hotel is more suitable for guests from Asia than the west.

Reviewed December 25, 2019

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Dear Niraj, Thank you for your feedback. We will look into the points highlighted in your feedback. We always strive to improve to ensure our guests will experience a pleasant stay with us during every visit. We hope to have the pleasure of welcoming you back at our hotel sometime soon. Yours sincerely, Samphors,

Responded January 30, 2020
Mito Hotel
8.0
Excellent
Dominic from United Kingdom
Couple
Standard Twin
Stayed 4 nights in August 2016

Nice hotel made average ”

The hotel itself is lovely! Very well kept, clean, nice rooms although a bit dark. Breakfast was poor, the staff at breakfast even worse! That was the major downside and was a bit disappointing. We got woken up by drums outside at 5am however we were warned upon arrival and it's not all the hotels fault. Staff at reception didn't have much info on what to do so sort of had to sort it yourself but they meant well.

Reviewed August 16, 2016

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Dear Dominic, Thank you for your feedback. We will look into the points highlighted in your feedback. We always strive to improve to ensure our guests will experience a pleasant stay with us during every visit. We hope to have the pleasure of welcoming you back at our hotel sometime soon. Yours sincerely, Samphors Yeun

Responded July 24, 2020
Mito Hotel
8.0
Excellent
Jacylyn from Malaysia
Solo traveler
Superior Double
Stayed 2 nights in September 2017

Very good”

Comfortable and clean. Cafe on the ground floor provided a variety of tasty local and international flavour. Notice was placed around the hotel to inform guests that they may hear prayers from the temple nearby. If you request when you make your booking for a quieter room, you can hardly hear the prayers. Enjoyed my stay and will definitely be back.

Reviewed September 18, 2017

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Dear Jacylyn, Greeting from MITO Hotel, Phnom Penh! Thank you so much for choosing our hotel to stay, while you was in Phnom Penh and thank you again for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. We will shared this review with our entire team and they are all simply glowing after reading this review. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors,

Responded January 30, 2020
Mito Hotel
6.8
Good
Brian from Ireland
Family with young children
Superior Twin
Stayed 1 night in May 2019

Superior twin what a joke”

I booked a superior twin with two single and one double, I got a tiny room with two single beds, in fairness I came after 12 but still the staff didn't have a clue where to find my booking, to top it off after complaining about my booking with no result then I find out the Aircon doesn't work, and I rarely leave reviews but this time I felt compelled

Reviewed May 02, 2019

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Dear Brain, Greeting from MITO Hotel, Phnom Penh! Thank you so much for choosing our hotel to stay, while you was in Phnom Penh and thank you again for your candid review of your recent stay at our hotel. We are apologize for any inconvenience, about Surperior Twin room for our Hotel it just have two single beds and we are sorry for the error description on online we will correct it, further more we also apologize for lated find your booking we will improve with this point, and the problem with Aircon we will fix it and next time if you have the problem please kindly to inform our staff about the problem for make the problem better. Finally we are sorry agian for inconvenience you and we will share this problem to our staff to ensure our guests will experience a pleasant stay with us during every visit. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Sothea Mong,

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Mito Hotel
9.6
Exceptional
Jiselle from Philippines
Family with young children
Standard Twin
Stayed 1 night in June 2016

First time in cambodia”

I love the hotel ambiance. Very clean and staff are very friendly. I hope they will improve more on the buffet breakfast as some of the food doesn't taste good.

Reviewed June 29, 2016

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Dear Jiselle, Thank you for your feedback. We will look into the points highlighted in your feedback. We always strive to improve to ensure our guests will experience a pleasant stay with us during every visit. We hope to have the pleasure of welcoming you back at our hotel sometime soon. Yours sincerely, Samphors Yeun

Responded July 24, 2020
Mito Hotel
10.0
Exceptional
CK from Malaysia
Business traveler
Standard Single without Window
Stayed 1 night in October 2018

Improved a lot recently”

As a frequent traveler, I would say this hotel is bang for the buck. Their cleanliness had improved a lot recently.

Reviewed October 21, 2018

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Dear CK, Greeting from Mito Hotel, Phnom Penh! First of all, We would like to say thank you so much for alway choosing Mito Hotel for your recent stay and also taking time to write a comment review feedback for us. Your feedback is extremely valuable to us. We will shared this review with our entire team. We all hope to see you again and wish you have a nice day :) We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors Yeun

Responded October 22, 2018
Mito Hotel
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