Highly recommended”

Plus points 1. Staff are very courteous and friendly. 2. They will even give you welcome drinks and bring your luggage to your room. 3. They will keep reminding you everytime before you leave to take care of your belongings as it might get snatched. 4. Room is cozy. 5. Free breakfast is delicious. 6. Inside the hotel, there is a massage parlor (Happy Foot massage) and restaurant (M cafe) 7. Outside there are tuktuks... just negotiate the pricing. 8. They have taxi pick up service.(15 USD) 9. Location is near central market. Room for improvement 1. As a person who's into facilities management, you might want to check the toilet as there is a sewage smell. Exhaust fan cannot suck all the bad smell. It could have been due to the floor drain beside the wc. 2. Have a partition (or zocalo) on the toilet to separate the basin and shower area as water. 3. Staff at M cafe are friendly but I believe they can be more trained in speaking in English. NOTE: I am not sure if Happy Foot Massage and M cafe are owned by Mito Hotel but just want to say the following: 1. Massage - on our first night we had our foot massage for an hour . I just noticed that the 1 hr is not purely foot massage. It involves washing your feet and a bit of back massage although we only want foot massage. On our last day we opted for 90 minute massage but were only given 60 minute massage. And in that 60 minutes, I can say that actual massage is only 40 minutes. They didn't even stopped at the exact timing. And after that you will feel the pressure to give tip. 2. M cafe - on our first night we ordered food and carbonara was one of those. The next day we ordered carbonara again (as they said it is available) but was given a different pasta. When I told them it is not carbonara and even showed my photo last night when I had it, the waitress just said it is not available. Again, as stated on the title, it is HIGHLY RECOMMENDED and I would definitely stay here again.

Concern about room sanitation ”

People and services are great, I have had better stay overall for the same price in other places in Cambodia. Found pillow dried up stain on pillow case, opened condom wrapper on the floor, and open toothpaste bottles/ caps in the bathroom. Their food services are pretty good selections. Again, for the price, I had better elsewhere, but this is Phnom Penh and I can’t say for elsewhere in Phnom Penh. It’s the only place I’ve stayed at so far in this city.

One Fine Hotel and Staff!”

The staff here were simply very very special. They were ready and able to assist with my needs without any delay. I hope they all get a big raise! I will stay there again soon as I have more business at the Embassy. The breakfast buffet is EXCELLENT! Wifi is at rocket speed. Rooms are shiny new with bath tubs that are clean. I wish I lived in a place as nice as The Mito Hotel!

Very clean, affordable, and good breakfast”

For the price we paid, (US$25.00), this hotel exceeded our expectation in terms of cleanliness, comfort, and oh, yes, the breakfast. It is located on a quiet street in PP, so you are assured of a good, uninterrupted sleep. If we will travel again to PP, we will definitely stay again at Mito.

Nice hotel”

We had a nice stay at Mito Hotel. The room was clean when we arrived and was made up every day of our stay. The room has dark decor like the rest of the hotel but there is a big window that helps make it lighter. The staff were nice enough but didn’t go out of their way to help us like they have in most of our other hotels of this trip and weren’t as friendly. The hotel is situated on a quiet street that is close to the main road and a 10-20 minute walk to the river and the area with lots of bars and restaurants. There were always tuk tuks outside that offer rides all over the city as well as to the killing fields. We got one to the genocide museum too and walked back. Overall we had no problems at the hotel and would recommend for those who want to stay in a quieter area than that where many other hotels are located.

2nd visit.”

Like before. Great hotel. Love this place. Will stay here again once in Phnom Penh

Okay for a stopover. ”

Overall this was great value for money but not the place to stay more than a night as the facilities were fairly basic. The beds were incredibly hard and uncomfortable. There was no safe in the room but when we called reception they brought one to the room. Not the most secure option as it was not fixed to the wall but at least they made the effort. Breakfast was passable. We stayed only one night when passing through Phnom Penh and from that point of view it was fine.

Competition getting stiffer”

As a frequent traveler to Phnom Penh and stayed in this hotel for many times. The cleanliness has degraded, cockroaches and ants can be found in many rooms. The hotel management really need to improve.

Decent Affordable Hotel”

The Mito is ok for a few nights, but it is more like a very nice 3 star hotel. It doesn't have a pool or any of the amenities that would make this hotel more than a place to sleep. The breakfast was unimpressive. There were also renovations going on during my stay, so when I went back to my room in the late afternoon to clean up and rest before dinner, it was very noisy. The hotel isn't really that close to the tourist areas so you will have to take a tuk-tuk every time you want to go out.

This place is worth for my money with agoda. Cheapest price ever !!”

Location is good. There are lots of parking if you bring your own car to PP. Staff are helpful and room is clean. I quite like the room design. Would like to book another night but price gone a bit high during the weekend compare with what I had paid for the first night. Anyway will come back here next time. Thank you

Modern and quiet hotel”

Check in was fast. My room has no window but it is still OK. Including all basic facilities and daily housekeeping, but there are still room for better cleanliness. The minibar was stained with spilled yogurt from previous guests and smelled a bit when opened first time. Small stains on bedsheet but I guess it is like that for all hotels.

Stay here if you have no where else”

Pro: As advertised on Agoda website (amenities, features), good location for me (20 min. walk riverside), attentive/good staff and housekeeping, did not see ants, cockroach or other pests during stay. Good security for parking vehicle and motor bike. Con: Noise from guests in hallway, small bathroom, room sound proofing (can hear activity from next rooms). Other: This is a big hotel with active restaurant serving well priced food and drink. The hotel appears to attract local and Asian guests (did not see other nationality in 5 day stay). Understand it is a older hotel at the mercy of new hotel developments and offers cheaper rooms and attracts all types of budget minded travelers. Stay here if you have no better option or have a large group in need to stay together. My experience here was acceptable to search for a better option.

Nice hotel made average ”

The hotel itself is lovely! Very well kept, clean, nice rooms although a bit dark. Breakfast was poor, the staff at breakfast even worse! That was the major downside and was a bit disappointing. We got woken up by drums outside at 5am however we were warned upon arrival and it's not all the hotels fault. Staff at reception didn't have much info on what to do so sort of had to sort it yourself but they meant well.

Very good”

Comfortable and clean. Cafe on the ground floor provided a variety of tasty local and international flavour. Notice was placed around the hotel to inform guests that they may hear prayers from the temple nearby. If you request when you make your booking for a quieter room, you can hardly hear the prayers. Enjoyed my stay and will definitely be back.

First time in cambodia”

I love the hotel ambiance. Very clean and staff are very friendly. I hope they will improve more on the buffet breakfast as some of the food doesn't taste good.

Improved a lot recently”

As a frequent traveler, I would say this hotel is bang for the buck. Their cleanliness had improved a lot recently.

Unpleasant experience due to mix up of room type”

We booked a VIP room with agoda but were given the standard room when we are there. We were very unhappy about it as the standard twin room had an unpleasant smell and the room was old and dirty. Furthermore , we were not able to contact agoda and the hotel staff said they were not able to do anything about it. The whole incident took the whole afternoon to settle and in the end the hotel staff gave us a deluxe room as we were only staying for one night. The deluxe room was so much better. It was clean and nice.

Superior twin what a joke”

I booked a superior twin with two single and one double, I got a tiny room with two single beds, in fairness I came after 12 but still the staff didn't have a clue where to find my booking, to top it off after complaining about my booking with no result then I find out the Aircon doesn't work, and I rarely leave reviews but this time I felt compelled

Great place”

Chann veasna what a great guest service team member, he really stood out. Breakfast ok not great, nice hotel

Value for money.”

Pros: newly renovated, near Central Market, polite staffs, clean modern rooms, helpful manager who can speak Cantonese, Mandarin, Vietnamese, Chaozhou. Cons: very limited breakfast selection, can be noisy from the temple nearby early in the morning.