Mito Hotel
You'll love the exceptional convenience during your stay at Mito Hotel, located right in the heart of the city center, with an easy access to everything in Phnom Penh. The true local flavors and culture of Phnom Penh are yours with a stay at Mito Hotel, located just 1.7 km from the famous Tuol Sleng Genocide Museum.
The superior services and facilities offered at Mito Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Phnom Penh can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Mito Hotel.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Mito Hotel. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.
Dining and things to do
Wake up with no worries at Mito Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. If you like to eat in the privacy of your room, Mito Hotel can arrange to have groceries delivered to your doorstep.
Never let a day go wasted when you're at Mito Hotel with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, steam room, spa and sauna. The many offerings at Mito Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
Around the property
Venture outside Mito Hotel and explore Phnom Penh during your stay. You're sure to want to visit Royal Palace located 1.2 km away, among the most sought-after photographs for anyone visiting Phnom Penh. Your journey through Phnom Penh can be completed with a short shopping stop at Central Market located 2.0 km away.
Highly recommended”
Plus points 1. Staff are very courteous and friendly. 2. They will even give you welcome drinks and bring your luggage to your room. 3. They will keep reminding you everytime before you leave to take care of your belongings as it might get snatched. 4. Room is cozy. 5. Free breakfast is delicious. 6. Inside the hotel, there is a massage parlor (Happy Foot massage) and restaurant (M cafe) 7. Outside there are tuktuks... just negotiate the pricing. 8. They have taxi pick up service.(15 USD) 9. Location is near central market. Room for improvement 1. As a person who's into facilities management, you might want to check the toilet as there is a sewage smell. Exhaust fan cannot suck all the bad smell. It could have been due to the floor drain beside the wc. 2. Have a partition (or zocalo) on the toilet to separate the basin and shower area as water. 3. Staff at M cafe are friendly but I believe they can be more trained in speaking in English. NOTE: I am not sure if Happy Foot Massage and M cafe are owned by Mito Hotel but just want to say the following: 1. Massage - on our first night we had our foot massage for an hour . I just noticed that the 1 hr is not purely foot massage. It involves washing your feet and a bit of back massage although we only want foot massage. On our last day we opted for 90 minute massage but were only given 60 minute massage. And in that 60 minutes, I can say that actual massage is only 40 minutes. They didn't even stopped at the exact timing. And after that you will feel the pressure to give tip. 2. M cafe - on our first night we ordered food and carbonara was one of those. The next day we ordered carbonara again (as they said it is available) but was given a different pasta. When I told them it is not carbonara and even showed my photo last night when I had it, the waitress just said it is not available. Again, as stated on the title, it is HIGHLY RECOMMENDED and I would definitely stay here again.
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Dear Jino, Thank you for your feedback. We will look into the points highlighted in your feedback. We always strive to improve to ensure our guests will experience a pleasant stay with us during every visit. We hope to have the pleasure of welcoming you back at our hotel sometime soon. Yours sincerely, Samphors Yeun
Concern about room sanitation ”
People and services are great, I have had better stay overall for the same price in other places in Cambodia. Found pillow dried up stain on pillow case, opened condom wrapper on the floor, and open toothpaste bottles/ caps in the bathroom. Their food services are pretty good selections. Again, for the price, I had better elsewhere, but this is Phnom Penh and I can’t say for elsewhere in Phnom Penh. It’s the only place I’ve stayed at so far in this city.
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Dear Thea, Greeting from MITO Hotel, Phnom Penh! Thank you so much for choosing our hotel to stay, while you was in Phnom Penh and thank you again for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. We will look into the points highlighted in your feedback. We always strive to improve to ensure our guests will experience a pleasant stay with us during every visit. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors,
One Fine Hotel and Staff!”
The staff here were simply very very special. They were ready and able to assist with my needs without any delay. I hope they all get a big raise! I will stay there again soon as I have more business at the Embassy. The breakfast buffet is EXCELLENT! Wifi is at rocket speed. Rooms are shiny new with bath tubs that are clean. I wish I lived in a place as nice as The Mito Hotel!
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Dear Richard, Many thanks for taking the time to write a review about the Mito Hotel, your feedback is very much appreciated. We are delighted to hear that you thoroughly enjoyed your stay with us. Wishing you all the very best for your onward travels. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors Yeun
Very clean, affordable, and good breakfast”
For the price we paid, (US$25.00), this hotel exceeded our expectation in terms of cleanliness, comfort, and oh, yes, the breakfast. It is located on a quiet street in PP, so you are assured of a good, uninterrupted sleep. If we will travel again to PP, we will definitely stay again at Mito.
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Dear Ramonnetto, We thank you so much for the time and effort you've put in giving us this beautiful review, we appreciate it really much and are happy to know that you're satisfied! It was an absolute pleasure to have you here and we'll be more than happy to welcome you again in your next trip back to Phnom Penh. Best Regard Ms Samphors
Nice hotel”
We had a nice stay at Mito Hotel. The room was clean when we arrived and was made up every day of our stay. The room has dark decor like the rest of the hotel but there is a big window that helps make it lighter. The staff were nice enough but didn’t go out of their way to help us like they have in most of our other hotels of this trip and weren’t as friendly. The hotel is situated on a quiet street that is close to the main road and a 10-20 minute walk to the river and the area with lots of bars and restaurants. There were always tuk tuks outside that offer rides all over the city as well as to the killing fields. We got one to the genocide museum too and walked back. Overall we had no problems at the hotel and would recommend for those who want to stay in a quieter area than that where many other hotels are located.
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Dear Oliver, Thank you so much for giving us your feedback. Our #1 value is our customer service, so we are happy to hear that you enjoyed your experience with us. Hope to see you again during your next trip to Phnom Penh! Thank with Best Regard Yeun Samphors
2nd visit.”
Like before. Great hotel. Love this place. Will stay here again once in Phnom Penh
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Dear Ranine, many thanks for taking the time to write a review about the Mito Hotel, your feedback is very much appreciated. We are delighted to hear that you thoroughly enjoyed your stay with us. Wishing you all the very best for your onward travels. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors Yeun
Okay for a stopover. ”
Overall this was great value for money but not the place to stay more than a night as the facilities were fairly basic. The beds were incredibly hard and uncomfortable. There was no safe in the room but when we called reception they brought one to the room. Not the most secure option as it was not fixed to the wall but at least they made the effort. Breakfast was passable. We stayed only one night when passing through Phnom Penh and from that point of view it was fine.
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Dear Patricia, Thank you for choosing to stay with us and sharing your feedback. . I will follow up your observations with my team and ensure we pay more attention to all the important small details our guest deserve . I promise ! We are looking forward to see you again and we have a opportunity to make your stay meet to all of your expectations. Yours sincerely, Samphors
Competition getting stiffer”
As a frequent traveler to Phnom Penh and stayed in this hotel for many times. The cleanliness has degraded, cockroaches and ants can be found in many rooms. The hotel management really need to improve.
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Dear CK, Thank you very much for your can did review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve and satisfy every guest during their stay and exceed their expectation in the future. i am really apologized for your unhappy experience. And we did brief all review to our staffs and add to our training in taking care of our hotel. Our main priority is to be able to after a very well maintain and confortable atmosphere. I hope that I can convince you to change your mind about another visit to our hotel. Please reach out to our directly at (Email) if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our hotel. Thank with much appreciation. Best Regard Samphors
Decent Affordable Hotel”
The Mito is ok for a few nights, but it is more like a very nice 3 star hotel. It doesn't have a pool or any of the amenities that would make this hotel more than a place to sleep. The breakfast was unimpressive. There were also renovations going on during my stay, so when I went back to my room in the late afternoon to clean up and rest before dinner, it was very noisy. The hotel isn't really that close to the tourist areas so you will have to take a tuk-tuk every time you want to go out.
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Dear Scott, Thank you for your feedback. We will look into the points highlighted in your feedback. We always strive to improve to ensure our guests will experience a pleasant stay with us during every visit. We hope to have the pleasure of welcoming you back at our hotel sometime soon. Yours sincerely, Samphors Yeun
Modern and quiet hotel”
Check in was fast. My room has no window but it is still OK. Including all basic facilities and daily housekeeping, but there are still room for better cleanliness. The minibar was stained with spilled yogurt from previous guests and smelled a bit when opened first time. Small stains on bedsheet but I guess it is like that for all hotels.
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Dear An, Thank you for choosing mito hotel as the accommodation in Phnom Penh and sharing your feedback. . I will follow up your observations with my team and ensure we pay more attention to all the important small details our guest deserve . We are looking forward to see you again and we have a opportunity to make your stay meet to all of your expectations. Kind Regards, Samphors
Good location poor breakfast ”
Nice enough hotel staff very helpful good location But what let it down was the breakfast service it was only a small breakfast room so tables were used more than once but through plates were removed tables were not cleaned had to try to brush food of table ourselves also no one refilled buffet till asked then only with minimal amounts, for example one morning my wife and I arrived and I asked for mor eggs so 8 minutes later they arrived with two eggs I think two eggs per person is ok so had to ask them again but when they arrived room had filled up so thay were gone before able to get. The other thing no trays were covered si had to brush flys off food would have had Asia option but 1.5 hour before serving finished burners turned off so cold. I did say I would recommend which I would but not if you want breakfast.
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Dear Peter, Thank you very much for your can did review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve and satisfy every guest during their stay and exceed their expectation in the future. i am really apologized for your unhappy experience. And we did brief all review to our staffs and add to our training in taking care of our hotel. Our main priority is to be able to after a very well maintain and confortable atmosphere. I hope that I can convince you to change your mind about another visit to our hotel. Please reach out to our directly at (Email) if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our hotel. Thank with much appreciation. Yours sincerely, Samphors,
This place is worth for my money with agoda. Cheapest price ever !!”
Location is good. There are lots of parking if you bring your own car to PP. Staff are helpful and room is clean. I quite like the room design. Would like to book another night but price gone a bit high during the weekend compare with what I had paid for the first night. Anyway will come back here next time. Thank you
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Dear Jariya, Greeting from MITO Hotel, Phnom Penh! Thank you so much for choosing our hotel to stay, while you was in Phnom Penh and thank you again for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. We will shared this review with our entire team and they are all simply glowing after reading this review. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors,
Budget price for close to 5 stars experience”
Pros: Price is good, hotel is clean! Cons: No hair dryer Lack of food/drinks by walking distance, have to take cab to everywhere, but overall is OK
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Dear Yap, Greeting from Mito Hotel, Phnom Penh! First of all, We would like to say thank you so much for choosing Mito Hotel for your recent stay and also taking time to write a comment review feedback for us. Your feedback is extremely valuable to us. We will shared this review with our entire team. We all hope to see you again and wish you have a nice day :) We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors Yeun
Stay here if you have no where else”
Pro: As advertised on Agoda website (amenities, features), good location for me (20 min. walk riverside), attentive/good staff and housekeeping, did not see ants, cockroach or other pests during stay. Good security for parking vehicle and motor bike. Con: Noise from guests in hallway, small bathroom, room sound proofing (can hear activity from next rooms). Other: This is a big hotel with active restaurant serving well priced food and drink. The hotel appears to attract local and Asian guests (did not see other nationality in 5 day stay). Understand it is a older hotel at the mercy of new hotel developments and offers cheaper rooms and attracts all types of budget minded travelers. Stay here if you have no better option or have a large group in need to stay together. My experience here was acceptable to search for a better option.
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Dear Mr.John, Greeting from MITO Hotel, Phnom Penh! Thank you so much for choosing our hotel to stay, while you was in Phnom Penh and thank you again for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us.We are delighted to hear that you thoroughly enjoyed your stay with us. We will shared this review with our entire team and they are all simply glowing after reading this review. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Sothea Mong,
Okay”
We were in one of corner rooms of standard twin category. Hotel interior is average. It needs refurbishment as look and feel isn't that of international tourism. Electric sockets are old and raise concern of short circuit or a shock. Room window was facing the wall of adjacent building. Air conditioning and fridge were working so was shower. Location is relatively closer to palace. Breakfast was included and was okay. Hotel is more suitable for guests from Asia than the west.
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Dear Niraj, Thank you for your feedback. We will look into the points highlighted in your feedback. We always strive to improve to ensure our guests will experience a pleasant stay with us during every visit. We hope to have the pleasure of welcoming you back at our hotel sometime soon. Yours sincerely, Samphors,
Nice hotel made average ”
The hotel itself is lovely! Very well kept, clean, nice rooms although a bit dark. Breakfast was poor, the staff at breakfast even worse! That was the major downside and was a bit disappointing. We got woken up by drums outside at 5am however we were warned upon arrival and it's not all the hotels fault. Staff at reception didn't have much info on what to do so sort of had to sort it yourself but they meant well.
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Dear Dominic, Thank you for your feedback. We will look into the points highlighted in your feedback. We always strive to improve to ensure our guests will experience a pleasant stay with us during every visit. We hope to have the pleasure of welcoming you back at our hotel sometime soon. Yours sincerely, Samphors Yeun
Very good”
Comfortable and clean. Cafe on the ground floor provided a variety of tasty local and international flavour. Notice was placed around the hotel to inform guests that they may hear prayers from the temple nearby. If you request when you make your booking for a quieter room, you can hardly hear the prayers. Enjoyed my stay and will definitely be back.
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Dear Jacylyn, Greeting from MITO Hotel, Phnom Penh! Thank you so much for choosing our hotel to stay, while you was in Phnom Penh and thank you again for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. We will shared this review with our entire team and they are all simply glowing after reading this review. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors,
Superior twin what a joke”
I booked a superior twin with two single and one double, I got a tiny room with two single beds, in fairness I came after 12 but still the staff didn't have a clue where to find my booking, to top it off after complaining about my booking with no result then I find out the Aircon doesn't work, and I rarely leave reviews but this time I felt compelled
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Dear Brain, Greeting from MITO Hotel, Phnom Penh! Thank you so much for choosing our hotel to stay, while you was in Phnom Penh and thank you again for your candid review of your recent stay at our hotel. We are apologize for any inconvenience, about Surperior Twin room for our Hotel it just have two single beds and we are sorry for the error description on online we will correct it, further more we also apologize for lated find your booking we will improve with this point, and the problem with Aircon we will fix it and next time if you have the problem please kindly to inform our staff about the problem for make the problem better. Finally we are sorry agian for inconvenience you and we will share this problem to our staff to ensure our guests will experience a pleasant stay with us during every visit. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Sothea Mong,
First time in cambodia”
I love the hotel ambiance. Very clean and staff are very friendly. I hope they will improve more on the buffet breakfast as some of the food doesn't taste good.
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Dear Jiselle, Thank you for your feedback. We will look into the points highlighted in your feedback. We always strive to improve to ensure our guests will experience a pleasant stay with us during every visit. We hope to have the pleasure of welcoming you back at our hotel sometime soon. Yours sincerely, Samphors Yeun
Improved a lot recently”
As a frequent traveler, I would say this hotel is bang for the buck. Their cleanliness had improved a lot recently.
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Dear CK, Greeting from Mito Hotel, Phnom Penh! First of all, We would like to say thank you so much for alway choosing Mito Hotel for your recent stay and also taking time to write a comment review feedback for us. Your feedback is extremely valuable to us. We will shared this review with our entire team. We all hope to see you again and wish you have a nice day :) We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors Yeun