Mitre House Hotel

178-186 Sussex Gardens, Hyde Park, London, United Kingdom, W2 1TU
Mitre House Hotel
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Single - Room Mitre House Hotel
Interior view Mitre House Hotel
Interior view Mitre House Hotel
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7.5
Very good
32.0% this month
/10
(1303 reviews)See what guests said
See map
8.8
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Buckingham Palace2.7 km
  • St. James's Park3.06 km
  • British Museum3.36 km
  • Camden Market3.62 km
  • Westminster Abbey3.63 km
  • Houses of Parliament3.75 km
  • Big Ben3.78 km
  • London Eye3.98 km
  • Tower of London6.84 km
  • Tower Bridge6.93 km
  • Highlights and ratings

    3-star Hotel
    Free Wi-Fi

    This property is in high demand!

    Last booked 4 hours ago

    "I would highly recommend Mitre house hotel as it was my second time visiting and I was very satisfied with the service.the staff are very nice and hel..."
    Michelina - December 8, 2018
    Exceptional reputation
    Recommended by 89% of guests
    Very good cleanliness
    7.4 rating for cleanliness
    Very good service
    7.4 rating for service
    Very good comfort
    7.1 room quality and comfort
    • 300 meters to public transportation

    • Located in heart of London

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Daily housekeeping

    Property ranking|Compared to 29,283 London properties
    See all rankings
    Location score
    8.8/10
    Room comfort score
    7.1/10
    Value for money score
    7.4/10
    Service score
    7.4/10
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Better than
    98
    %
    of London properties
    Better than
    98
    %
    of London properties
    Value for money7.4
    Location rating8.8
    Nearest airportLondon City Airport (LCY)
    Distance to airport15.5 km

    Rooms available at Mitre House Hotel

    Twin
    Twin
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 2 single beds
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    Single - Room
    Single - Room
    ...
    • Room size: 10 m²/108 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Superior Double
    Superior Double
    ...
    • Room size: 13 m²/140 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Quad
    Quad
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Double
    Double
    ...
    • Room size: 13 m²/140 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Family Suite for 5 people
    Family Suite for 5 people
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 3 single beds and 1 double ...
    Enter dates to see prices
    Family Suite for 4 People
    Family Suite for 4 People
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Double for single occupancy
    Double for single occupancy
    ...
    • Room size: 11 m²/118 ft²
    • Non-smoking
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 13 m²/140 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices

    What people love about Mitre House Hotel

    • 8.0
      Very good
      Staff 

      "Very friendly and helpful staff, good location."

      Joseph

      |

      December 28, 2018

    • 10.0
      Exceptional
      Location

      "Great location, friendly staff, nice breakfast"

      NUR A.

      |

      August 13, 2016

    • 8.8
      Excellent
      Location

      "Good location and value for money."

      Conway

      |

      October 12, 2016

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    More about Mitre House Hotel

    More about Mitre House Hotel

    8.0
    Very good

    "The location is great, walking distance from Paddington Stat..."

    chee L.

    |

    October 8, 2017

    An overview

    Show less

    Most talked about facilities

    Breakfast
    198 mentions
    Housekeeping
    63 mentions
    Internet
    29 mentions
    Food & Dining
    10 mentions

    What they offer

    7.6
    Very good
    Staff 

    "The staff is friendly and helpful;"

    Heide

    |

    December 10, 2017

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Nearby restaurants

    British cuisine
    British cuisine
    Mimos Cafe Bar
    80 m British, Cafe, European
    Sussex Fish Bar
    90 m British, Fast food, Seafood
    London Street Brasserie - Paddington
    90 m British, European, International
    American cuisine
    American cuisine
    Oliver's
    160 m American, British, Steakhouse
    The Lockhart London
    910 m American
    ArtCafe
    930 m American, Cafe
    European cuisine
    European cuisine
    Angelus
    180 m European, French
    Ef's
    250 m European
    Stuzzico
    560 m European, Italian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    What guests think of this property

    Provided by verified guests of
    Agoda Reviews (1303)
    Rating via Agoda7.5
    /
    10
    Cleanliness7.4
    Facilities6.8
    Location8.8
    Room comfort and quality7.1
    Service7.4
    Value for money7.4
    High score for London

    Most helpful reviews for Mitre House Hotel

    Family with young children
    Stayed 7 nights in June 2019
    Quad
    Exceptional10.0
    ExceptionalStaff are nice and friendly. Great location, lots of amenities nearby. They also provide free WiFi and very nice, free daily breakfast. The staff was helpful to let us checked in earlier before the check-in time. Free luggage storage which really make everything a lot easier for us and a weight off our shoulder. Thanks. We have enjoyed our stay there. Will definitely stay in this hotel again if we visit London in future. 👍
    Huifrom SingaporeReviewed June 25, 2019
    Couple
    Stayed 3 nights in May 2019
    Double
    Excellent8.0
    Hotel with high CPIGood location : near to London underground. Surrounded with lots of shops such as restaurants, convenient store, souvenir shops and currency exchange. English breakfast provided by the hotel, warm and satisfying. 1st day arrived at the hotel was served nicely by the reception and was allowed to be checked in early (based on availability). Room space is decent (depend on how many things you bring in).
    Yongfrom MalaysiaReviewed June 10, 2019
    Couple
    Stayed 2 nights in July 2019
    Double
    Exceptional10.0
    Hyde Park VisitorThe Mitre House Hotel was ideal for our 2 night stay. Kate at the reception was very helpful and pleasant. The room was a little small but a lot of higher standard hotels are too so no complaints. The breakfast and service was great. Cheham (not sure of spelling) was very very pleasant and attentive, always smilling and came across as enjoying her job. Perfect breakfast to start the day and no extra charge. We would stay here again but I would book a front facing room next time, Thank you Kate and the team
    Thelmafrom United KingdomReviewed July 09, 2019
    Couple
    Stayed 2 nights in July 2019
    Twin
    Good6.0
    Above averageDespite making a request for a standard room with 2 single beds on a high floor last year, we were given a basement room that was stuffy on our return stay and looks out to a wall and a heap of building rubbish. Our request for change was acceded the next day but the view was no better and the shower flow was very weak. However, The female staff are very nice and helpful. The hotel’s location at Sussex Gardens is lovely- leafy avenue and a residential air .
    Jackiefrom SingaporeReviewed July 08, 2019
    Family with young children
    Stayed 2 nights in July 2019
    Family Suite for 5 people
    Excellent8.0
    Very good3 day break with 3 children. Great friendly hotel, in a good location for site seeing.
    Markfrom United KingdomReviewed July 22, 2019

    Reviews of Mitre House Hotel from real guests

    Provided by verified guests of Agoda
    7.5
    /
    10
    Very good
    32.0% this month
    Cleanliness7.4
    Facilities6.8
    Location8.8
    Room comfort and quality7.1
    Service7.4
    Value for money7.4
    High score for London
    Rating
    9+ Exceptional (138)
    8-9 Excellent (226)
    7-8 Very Good (339)
    6-7 Good (214)
    <6 Below Expectation (194)
    Time of the year
    Mar - May (298)
    Jun - Aug (340)
    Sep - Nov (325)
    Dec - Feb (148)
    All guests (1303)
    All room types
    All languages

    Show reviews that mention 

    Showing 1111 verified guest comments
    12345
    10.0
    Exceptional
    Hui from Singapore
    Family with young children
    Quad
    Stayed 7 nights in June 2019

    Exceptional”

    Staff are nice and friendly. Great location, lots of amenities nearby. They also provide free WiFi and very nice, free daily breakfast. The staff was helpful to let us checked in earlier before the check-in time. Free luggage storage which really make everything a lot easier for us and a weight off our shoulder. Thanks. We have enjoyed our stay there. Will definitely stay in this hotel again if we visit London in future. 👍

    Reviewed June 25, 2019
    8.0
    Excellent
    Yong from Malaysia
    Couple
    Double
    Stayed 3 nights in May 2019

    Hotel with high CPI”

    Good location : near to London underground. Surrounded with lots of shops such as restaurants, convenient store, souvenir shops and currency exchange. English breakfast provided by the hotel, warm and satisfying. 1st day arrived at the hotel was served nicely by the reception and was allowed to be checked in early (based on availability). Room space is decent (depend on how many things you bring in).

    Reviewed June 10, 2019
    10.0
    Exceptional
    Thelma from United Kingdom
    Couple
    Double
    Stayed 2 nights in July 2019

    Hyde Park Visitor”

    The Mitre House Hotel was ideal for our 2 night stay. Kate at the reception was very helpful and pleasant. The room was a little small but a lot of higher standard hotels are too so no complaints. The breakfast and service was great. Cheham (not sure of spelling) was very very pleasant and attentive, always smilling and came across as enjoying her job. Perfect breakfast to start the day and no extra charge. We would stay here again but I would book a front facing room next time, Thank you Kate and the team

    Reviewed July 09, 2019
    6.0
    Jackie from Singapore
    Couple
    Twin
    Stayed 2 nights in July 2019

    Above average”

    Despite making a request for a standard room with 2 single beds on a high floor last year, we were given a basement room that was stuffy on our return stay and looks out to a wall and a heap of building rubbish. Our request for change was acceded the next day but the view was no better and the shower flow was very weak. However, The female staff are very nice and helpful. The hotel’s location at Sussex Gardens is lovely- leafy avenue and a residential air .

    Reviewed July 08, 2019
    8.0
    Excellent
    Mark from United Kingdom
    Family with young children
    Family Suite for 5 people
    Stayed 2 nights in July 2019

    Very good”

    3 day break with 3 children. Great friendly hotel, in a good location for site seeing.

    Reviewed July 22, 2019
    9.2
    Exceptional
    Allison from Australia
    Family with teens
    Quad
    Stayed 3 nights in July 2019

    Fantastic location ”

    Clean, quiet, so very close to everything. Only priblem was the room was very hot and stuffy during warm weather. An option of a small fan to help cool down would have been very helpful .

    Reviewed July 22, 2019
    6.8
    Good
    Adrian from United Kingdom
    Family with teens
    Quad
    Stayed 1 night in July 2019

    Good”

    Great location. Rooms very small and desperately in need of renovation. Breakfast ok, but not proper full English . Most staff very polite but one member on reception rude and abrupt. A complaint was raised. Overall not a bad experience but bearing in mind it's location it could easily be turned into an excellent hotel. A big thank you to Santo on reception . An asset to the hotel.

    Reviewed July 14, 2019
    5.6
    Julie from United Kingdom
    Couple
    Twin
    Stayed 2 nights in July 2019

    Above average”

    The room was very small, no room for our small suitcases. The decor and bathroom was very dated and the bedcovers were frayed. The staff on the front desk were nice but the breakfast staff were terrible. Nobody understood my order for breakfast and the wrong thing came, no herbal tea, everywhere has them these days, no beans, I was still eating my cereal and the waitress came with a plate of breakfast and pushed my bowl away with the plate. Tinned mushrooms and tinned tomato not nice. Unpleasant breakfast staff. Also from our room could here lots of shouting and noise from the other windows late at night. Nice location

    Reviewed July 12, 2019
    8.4
    Excellent
    Steven
    Family with teens
    Quad
    Stayed 1 night in May 2019

    It's a bed for the night, that's all!”

    The hotel is perfectly situated on the edge of Hyde park with good access to the tube and Paddington station. Outside of the congestion charge too, parking is restricted to first come first served which is a risk. The room was clean with a cramped, dated bathroom that needs ripping out it's been repaired that many times. Outside was noisy all night with coming and going as it's right next to uni accommodation, The staff had a good understanding of English and the breakfast was "efficiently run" in what I can only describe as blunt, maybe the staff were straight to the point instead of rude? The crockery was fresh out of the 80's and the breakfast menu restricted. One thing to note is that you have to leave both the hotel key and your car key at reception. If you want longer parking there is parking available via apps on the same street. It reminded me of staying at a guest house in Blackpool in the 1980's.

    Reviewed May 23, 2019
    9.6
    Exceptional
    Victoria from Switzerland
    Solo traveler
    Twin
    Stayed 2 nights in February 2019

    As always a pleasure to stay here”

    This has to have been my 5th time I‘ve stayed at this hotel. Can‘t beat the location and their breakfast offer is great. The only thing negative are the room sizes, which are quite small. I will stay here again!

    Reviewed February 10, 2019
    9.2
    Exceptional
    Victoria from Switzerland
    Group
    Twin
    Stayed 2 nights in February 2018

    Keep coming back”

    My mom and I stay here every time we come to London. The staff is friendly, the breakfast is superb and it’s right by Paddington Station, so great for airport transport, underground and bus connections. The rooms are fairly small but fir our short stays mor than plenty.

    Reviewed November 10, 2018
    9.6
    Exceptional
    Sandra from Canada
    Group
    Quad
    Stayed 2 nights in July 2019

    Second time staying at Mitre House.”

    Rooms are smaller but clean. Hotel is well maintained. Staff are friendly and helpful. Great central location, 5 min walk from Paddington station. Would stay again.

    Reviewed July 19, 2019
    10.0
    Exceptional
    Kevin from United Kingdom
    Couple
    Junior Suite
    Stayed 1 night in July 2019

    Great hotel”

    We stayed here with our freinds for the evening following a day at the BST festivals. Fantastic location, really helpful staff and would thoroughly recommend.

    Reviewed July 14, 2019
    9.2
    Exceptional
    Scott from United States
    Family with teens
    Quad
    Stayed 3 nights in April 2019

    Easter holiday trip”

    Even though the temps where higher than expected the staff went out of their way to make us comfortable by providing fans. Also breakfast was outstanding. Around this hotel are a variety of restaurants and it’s closeness to Paddington made traveling London very easy. Made our quick trip memorable and we thank them.

    Reviewed April 27, 2019
    9.2
    Exceptional
    Veronique
    Family with teens
    Twin
    Stayed 6 nights in April 2019

    Great spot”

    Excellent spot, very near (5 mn walk) from Hyde park and Paddington underground's station. Charm a little outdated of the rooms (you should think updating the decor) that are a little small. But the rest is top: all the staff adorable and very helpful, building beautiful, room scrupulously clean, breakfast copious. A family-run hotel perfectly located at a fair price for London and the neighborhood. And there is a piano wich delighted my son :-) We'll be happy to stay again at the Mitre House Hotel if we return to London. Thank you so much for making this stay so enjoyable !

    Reviewed April 16, 2019
    10.0
    Exceptional
    Chris from Canada
    Couple
    Junior Suite
    Stayed 2 nights in July 2018

    Amazing People”

    The staff here are top notch and very personable. Our room was fantastical. The bar in the basement was a great place to meet the staff and other guests. We didn't wake up in time for the breakfast.

    Reviewed August 04, 2018

    Amazing Guest, Chris from Canada knows how to spread joy.

    Responded August 29, 2018
    Mitre House Hotel
    8.4
    Excellent
    Nor from Malaysia
    Couple
    Double
    Stayed 5 nights in February 2018

    Excellent”

    Room a bit small, but glad they had an escalator and location near Paddington Station and awesome Halal Restaurant (Ya Hala) / Chicken Cottage (Malaysia owned). Bus stop also infront of the station. Breakfast is same everyday, maybe can have add on fresh fruits :)

    Reviewed March 21, 2018
    8.4
    Excellent
    Phillip from United Kingdom
    Solo traveler
    Double
    Stayed 1 night in July 2016

    Location and staff. ”

    I have stayed at this hotel a few times and my comments are excently the same. That is thus hotel is in a very good location and very reasonably priced. The downside is the size of the room but for a couple of days it is completely acceptable. The biggest bonus are the staff who are always friendly and helpful.

    Reviewed July 09, 2016
    8.0
    Excellent
    Phillip from United Kingdom
    Solo traveler
    Double
    Stayed 2 nights in July 2016

    Excellent staff”

    This hotel is in a perfect place for people coming into Heathrow as it is only 5 minutes from Paddington (Heathrow Express). The rooms are very small and probably somewhere for a romantic night away. However, the price and the location outweighs this for most people. I would say that the staff is the best thing about the hotel as they are so helpful, kind and polite and offer a fantastic level service that puts to shame larger and more expensive hotels. There could be some trouble with people who find climbing difficult as the stairs are narrow and the lift is very slow but this aside I would recommend this hotel.

    Reviewed July 07, 2016
    8.7
    Excellent
    Sri from Australia
    Couple
    Twin
    Stayed 6 nights in September 2015

    It is a gem in Paddington district”

    the location is perfect, it is walking distance to Paddington station, bus stops, restaurants, cafes, shops, supermarkets etc. The hotel serves nice aunthentic english breakfast every morning.

    Our stay was great, we enjoyed the friendliness of the staff at the reception as well as the staff at breakfast. The girls who served breakfast were so efficient, friendly and fast, they really did a great job. It is absolutely value for money to stay at Mitre House. The hotel location is superb, it is so convenient to go anywhere in London. We walked to the Hyde park, Harrods, Marble Arch, etc I just wished the hotel has got a fridge inside the room to put some drinks.

    Reviewed October 12, 2015
    12345
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    • Excellent location
    • Buckingham Palace
    • Lancaster Gate Tube Station is within 0.3 km