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Shared lounge/TV area, Mitsui Garden Hotel Hiroshima in Hiroshima
Standard Room - Smoking - View, Mitsui Garden Hotel Hiroshima in Hiroshima
Lobby, Mitsui Garden Hotel Hiroshima in Hiroshima
Lobby, Mitsui Garden Hotel Hiroshima in Hiroshima
Interior view, Mitsui Garden Hotel Hiroshima in Hiroshima
Interior view, Mitsui Garden Hotel Hiroshima in Hiroshima
Buffet, Mitsui Garden Hotel Hiroshima in Hiroshima

Removed from saved list

8.3

Excellent

4,554 reviews

4,554 reviews

See map
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Atomicdope
160 m
Peace Boulevard
180 m
Koba
190 m
Fukuro-machi Park
200 m
Kyu Kokutaiji Atagoike
240 m
Popular landmarks
Okonomimura
340 m
Atomic Bomb Dome
580 m
Hiroshima Peace Memorial Museum
590 m
Peace Memorial Park - Hiroshima
710 m
The Cenotaph
720 m
Closest landmarks
Former Bank of Japan Hiroshima
300 m
Enryuji Temple
310 m
Okonomimura
340 m
Alice Garden
350 m
Hiroshima Hon Dori Shotengai
370 m

Mitsui Garden Hotel Hiroshima

9-12,Naka-Machi,Naka-Ku, Hiroshima, Hiroshima, Japan, 730-0037 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hiroshima, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Hiroshima Peace Memorial Museum. This 4-star property features massage to make your stay more indulgent and memorable.

Highlights

Located in heart of Hiroshima

Front desk [24-hour]

Excellent breakfast

Excellent view

460 meters to public transportation

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Restaurants

Smoking area

Coffee shop

This property is in high demand!

5 travelers have booked today.

Value for money8.2
Distance to city center0 km
Location rating8.5
Nearest airportIwakuni Kintaikyo Airport (IWK)
Distance to airport32.9 km

Rooms available at Mitsui Garden Hotel Hiroshima

Excellent
Room comfort & quality

8.1

Moderate Twin Room - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Moderate Twin Room - Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Room Nonsmoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Moderate Queen Room for 2 People - Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Moderate Queen Room for 2 People - Smoking
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Run of House Room for 1 Person - Smoking
...
  • Room size: 15 m²/161 ft²
  • Smoking allowed
  • 1 queen bed and 2 single be...
Enter dates to see prices
Run of House Room for 1 Person - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 queen bed and 1 sofa bed ...
Enter dates to see prices
Run of House for 2 People - Smoking
...
  • Room size: 16 m²/172 ft²
  • Smoking allowed
  • 2 single beds & 4 single be...
Enter dates to see prices
Run of House for 2 People - Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 bunk bed and 1 single bed...
Enter dates to see prices
Standard Room - Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
Enter dates to see prices

Frequently asked questions

Does Mitsui Garden Hotel Hiroshima provide laundry services?

Yes! Mitsui Garden Hotel Hiroshima offers laundry service at your disposal for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

Is car parking available at Mitsui Garden Hotel Hiroshima?

Mitsui Garden Hotel Hiroshima features car park onsite with charges applied for customers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Does Mitsui Garden Hotel Hiroshima feature an option for contactless check-in and check-out?

At Mitsui Garden Hotel Hiroshima, guests can take part in contactless check-in and check-out option provided by this property for your comfort and safety.

What bars are in close proximty of Mitsui Garden Hotel Hiroshima?

While staying at Mitsui Garden Hotel Hiroshima, delight in your evening or night out at Bar Alcoholiday to get the most out of your nightlife.

How many rooms does Mitsui Garden Hotel Hiroshima have?

Mitsui Garden Hotel Hiroshima has a total of 281 rooms.

In which languages can Mitsui Garden Hotel Hiroshima's employees communicate?

Mitsui Garden Hotel Hiroshima can communicate up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What do visitors love most about Mitsui Garden Hotel Hiroshima?

Past visitors that stayed at Mitsui Garden Hotel Hiroshima have given this property a rating of 8.712 for its exceptional service as the major highlight for their stay.

What is the verified guest review consensus about Mitsui Garden Hotel Hiroshima's view?

70.0% of our past visitor reviews have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Mitsui Garden Hotel Hiroshima down in the review section.

What is the verified guest review consensus about Mitsui Garden Hotel Hiroshima's food?

65.0% of our verified guest ratings have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Mitsui Garden Hotel Hiroshima down in the review.

What is the typical rating that verified Couples' have given to Mitsui Garden Hotel Hiroshima?

Verified couple travelers that have stayed at this property have given Mitsui Garden Hotel Hiroshima an average rating of 8.5. You can look up on more specific customer critiques, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Group travelers have given to Mitsui Garden Hotel Hiroshima?

Verified group travelers that have stayed at this property have given Mitsui Garden Hotel Hiroshima an average rating of 8.6. You can check out more detailed customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

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Explore the neighborhood

What people love about Mitsui Garden Hotel Hiroshima

  • 7.6

    Very good
    Cleanliness

    "Everything was clean and comfortable."

    Dan

    |

    May 16, 2023

  • 8.8

    Excellent
    Cleanliness

    "The rooms were clean and the view from my room was great."

    Yusuke

    |

    March 20, 2021

  • 10

    Exceptional
    Location

    "Location is very convenient to go around."

    Siti

    |

    July 7, 2023

Property ranking|Compared to 569 Hiroshima properties
See all rankings
Cheapest price score
Room comfort score
8.1/10
Cleanliness score
8.7/10
Service score
8.7/10
Better than
95
%
of Hiroshima properties
Better than
89
%
of Hiroshima properties
Better than
88
%
of Hiroshima properties
Better than
87
%
of Hiroshima properties
Overall rating:

8.3

Excellent
4,554 reviews
Cleanliness
8.7
Facilities
8.1
Location
8.5
Read all reviews >
What travelers say they love:
The buffet breakfast is one of the best I’ve ever had!
Anelise from Brazil
Couple
More about Mitsui Garden Hotel Hiroshima

More about Mitsui Garden Hotel Hiroshima

Mitsui Garden Hotel Hiroshima

Get the most from an urban escape in Hiroshima when you book a room at Mitsui Garden Hotel Hiroshima. Located right in the city center, Mitsui Garden Hotel Hiroshima saves you time and travel by letting you wake up right in the heart of the best neighborhood. Explore the genuine Hiroshima that most travelers never see, with a stay at Mitsui Garden Hotel Hiroshima -- located only 590 m from Hiroshima Peace Memorial Museum.
Have a hassle-free trip while enjoying the services and amenities offered by Mitsui Garden Hotel Hiroshima. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Mitsui Garden Hotel Hiroshima makes it easy to plan your day trips, sightseeing, and more around Hiroshima. Guests can enjoy convenient available parking right at the hotel.
Front desk service is provided at the hotel including luggage storage. Packing light is possible at Mitsui Garden Hotel Hiroshima thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Mitsui Garden Hotel Hiroshima from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator at your disposal.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Mitsui Garden Hotel Hiroshima begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. Light snacking is available day or night with the hotel's vending machines.
Mitsui Garden Hotel Hiroshima offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage and salon.


Around the property

Don't miss out on all that Hiroshima has to offer during your stay at Mitsui Garden Hotel Hiroshima. Don't forget to stop by Hiroshima Peace Memorial Park located 710 m away, where everyone who visits Hiroshima wants to have their photo taken.


Reasons to stay here

Find some of the city's best deals here with rooms 96% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 89% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 88% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

22 mentions

Breakfast

20 mentions

Food & Dining

4 mentions

Taxi

3 mentions

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Salon
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Refrigerator
  • Towels

Food and dining

Restaurants on site
日本料理 八雲
  • Cuisine: Japanese
Sky Restaurant CONFRERE
  • Cuisine: European

Location

9-12,Naka-Machi,Naka-Ku, Hiroshima, Hiroshima, Japan, 730-0037
Excellent
Location

8.5

Airports
  • Iwakuni Kintaikyo Airport (IWK)
    32.9 km
  • Hiroshima Airport (HIJ)
    42.7 km 50 min drive
Public transportation
  • Hondōri
    460 m
  • Hondori Station (Astram Line)
    480 m
Hospital or clinic
  • Shima Naika Hospital
    720 m
Shopping
  • Asse
    1.7 km
Convenience store
  • 7 Eleven
    100 m
Cash withdrawal
  • ATM
    190 m

What's nearby

Popular landmarks
  • Okonomimura
    340 m
  • Atomic Bomb Dome
    580 m
  • Hiroshima Peace Memorial Museum
    590 m
  • Peace Memorial Park - Hiroshima
    710 m
  • The Cenotaph
    720 m
  • Hiroshima Peace Memorial Park
    720 m
  • Peace Bell
    720 m
  • Children's Peace Monument
    770 m
  • Shukkei-en Garden
    1.4 km
  • Hiroshima Castle
    1.4 km
Nearby landmarks
  • Atomicdope
    160 m
  • Peace Boulevard
    180 m
  • Koba
    190 m
  • Fukuro-machi Park
    200 m
  • Kyu Kokutaiji Atagoike
    240 m
  • Fukuromachi Elementary School Peace Museum
    250 m
  • Opium
    250 m
  • Lotus
    270 m
  • Shirakami-sha Shrine
    280 m
  • Rai Sanyo Shiseki Museum
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until23:59
  • Check-out until11:00
Getting around
  • Distance from city center0 km
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)1870 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of floors25
  • Number of restaurants1
  • Number of rooms 281
  • Room voltage100
  • Year property opened1989
  • Most recent renovation2016

Reviews of Mitsui Garden Hotel Hiroshima from real guests

Provided by verified guests of Agoda
8.3
Cleanliness8.7
Facilities8.1
Location8.5
Room comfort and quality8.1
Service8.7
Value for money8.2
High score for Hiroshima
Rating
9+ Exceptional (288)
8-9 Excellent (109)
7-8 Very Good (149)
6-7 Good (49)
<6 Below Expectation (60)
Time of the year
Mar - May (200)
Jun - Aug (134)
Sep - Nov (177)
Dec - Feb (144)

Show reviews that mention 

Showing 656 verified guest comments
12345
10.0
Exceptional
Melody from United States
Solo traveler
Standard Room - Smoking
Stayed 6 nights in December 2022

home away from home”

i booked here for 6 days. very near Chuden-mae station, Peace Memorial park, Genbaku dome, and shopping arcades. The staff is very accommodating. They even lend me a stand fan because i find the room very warm and the AC is not allowed during Winter season. Overall, i had a nice and comfy stay in this hotel. If you need to work like me, they also have LAN cable, various USB cables and even plug adapter.

Reviewed January 04, 2023

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Thank you for staying at our hotel and post a review. We are glad to hear that you had a comfy stay. We will continue our effort to provide the best service to have an exceptional experience in Hiroshima. Once again, thank you for your great feedback. We are looking forward to welcoming you back again in the future. Sincerely Yours, Mitsui Garden Hotel Hiroshima, Front Office Manager

Responded January 12, 2023
Mitsui Garden Hotel Hiroshima
10.0
Exceptional
Louise from New Zealand
Solo traveler
Standard Room Nonsmoking
Stayed 1 night in November 2022

Great location”

A short walk to the Peace park. Hotel is situated in a beautiful tree lined street with lots of interesting things to see. Bus to and from the station is easy

Reviewed December 26, 2022

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Thank you very much for taking the time to leave us lovely feedback following from your stay at Mitsui Garden Hotel Hiroshima. We hope we can welcome you back in the near future. Best regards from the Mitsui Garden Hotel Hiroshima

Responded January 01, 2023
Mitsui Garden Hotel Hiroshima
10.0
Exceptional
William from United States
Couple
Standard Double Room for 2 People - Smoking
Stayed 1 night in December 2021

Pleasantly surprised”

We didn't have expectations going for a stay at the hotel we chose it for the location and cost. Turned out to be really nice and relaxing we found it perfectly positioned in our case to be able to walk to row attractions and main hiroshima train station. We also walked along the river and had some food at some cool little restaurants overlooking there river.

Reviewed August 02, 2022

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Thank you very much for taking the time to leave us lovely feedback following from your stay at Mitsui Garden Hotel Hiroshima. I was very delighted to learn that our team members made you feel comfortable throughout your stay. It is always gratifying to receive such positive feedback. Again, thank you for taking the time to share your comments, it is truly appreciated and I will be sure it is shared. We hope we can welcome you back in the near future. Best regards from the Mitsui Garden Hotel Hiroshima

Responded September 11, 2022
Mitsui Garden Hotel Hiroshima
9.6
Exceptional
Shyneth from Japan
Couple
Standard Double Room for 2 People - Non-Smoking
Stayed 2 nights in January 2022

Perfect place to stay”

We enjoyed our travel in hiroshima a lot because of our hotel, best scenery within our room. When we arrived at 5pm in our room we were welcomed with a beautiful sunset, we loved the night city view within our window and in the morning we enjoyed the panoramic view plus the beautiful sunrise while having our breakfast. Also, tourist attractions and restaurants are within walking distance. We will definitely stay here again when visiting hiroshima.

Reviewed January 04, 2022

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Thank you for the your amazing review! We are delighted to hear that you enjoyed your stay with us. We look forward to hosting you again soon for another fantastic experience! Thanks again for the love! Mitsui Garden Hotel Hiroshima

Responded January 06, 2022
Mitsui Garden Hotel Hiroshima
9.2
Exceptional
Dessa from Philippines
Couple
Moderate Twin Room - Non-Smoking
Stayed 2 nights in October 2022

Superb location”

Pros: -great location, walkable to the tourist spots and near the local shopping/food area as well -different variety of food for breakfast -great view during breakfast Cons: -aircon not working, the room was humid

Reviewed December 24, 2022

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Thank you very much for writing a review on your stay in Mitsui Garden Hotel Hiroshima. We may continue to deliver exceptional service in the future. Hopefully we will be able to welcome you back to us. Best regards from the team at Mitsui Garden Hotel Hiroshima

Responded January 01, 2023
Mitsui Garden Hotel Hiroshima
10.0
Exceptional
Michael from Japan
Couple
Standard Double Room for 2 People - Non-Smoking
Stayed 1 night in October 2020

Always Great!!”

Another great stay! Super location for what we do. Breakfast is really good!

Reviewed October 06, 2020

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この度は、三井ガーデンホテル広島をご利用頂き、誠にありがとうございます。 ご滞在中は快適にお過ごし頂けたとのお声を頂戴し、光栄でざいます。 これからも「お客様の記憶に残るホテル」となれますようにスタッフ一同精進して参ります。また広島にお越しの際に機会がございましたら、私共のホテルをご利用頂けると幸いでございます。 三井ガーデンホテル広島

Responded October 08, 2020
Mitsui Garden Hotel Hiroshima
10.0
Exceptional
Joel from Japan
Couple
Moderate Twin Room - Non-Smoking
Stayed 1 night in February 2022

Exceptional”

Best value for your money and great view at 20th floor.

Reviewed February 13, 2022

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Thank you very much for taking the time to leave us lovely feedback following from your stay at Mitsui Garden Hotel Hiroshima. Customer care is amongst our highest priorities and it is always gratifying to receive such positive feedback. Again, thank you for taking the time to share your comments, it is truly appreciated and I will be sure it is shared. We hope we can welcome you back in the near future. Best regards from the Mitsui Garden Hotel Hiroshima

Responded February 19, 2022
Mitsui Garden Hotel Hiroshima
9.6
Exceptional
Sonia from Japan
Family with teens
Moderate Twin Room - Non-Smoking
Stayed 3 nights in May 2021

Great Value!!”

The room/bathroom is not very large compared to Western Standard, but for the price it is more than enough. If you can manage the size expectation, it is a good hotel

Reviewed August 05, 2021

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Thank you very much for having stayed at Mitsu Garden Hotel Hiroshima ,and taking time to share your valuable comment about your stay. Thank you for taking the time to post your feedback.We will continue our effort to provide the best service to have an exceptional experience in Hiroshima.Once again, thank you for your great feedback. We are looking forward to welcoming you back again in the future. Sincerely Yours, Mitsui Garden Hotel Hiroshima, Front Office Manager

Responded August 11, 2021
Mitsui Garden Hotel Hiroshima
9.6
Exceptional
Lingling from Singapore
Couple
Standard Double Room for 2 People - Non-Smoking
Stayed 2 nights in August 2020

awesome breakfast view!”

breakfast is at 25th floor and we really loved it! room is quite spacious. oh the shampoo and conditioner can be improved, made our hair terrible.

Reviewed August 16, 2020

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この度は、三井ガーデンホテル広島をご利用頂き、誠にありがとうございます。 朝食会場25階のレストラン【コフレール】に、嬉しいお言葉をいただきまして誠にありがとうございます。 またアメニティにご意見頂戴いただきありがとうございます。全グループホテル統一使用の為、すぐの改善は難しいですが次回入替の際の参考にさせていただきます。

Responded August 18, 2020
Mitsui Garden Hotel Hiroshima
10.0
Exceptional
Eric from Canada
Solo traveler
Moderate Twin Room - Non-Smoking
Stayed 1 night in November 2019

Exceptional”

Excellent location

Reviewed November 04, 2022

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9.2
Exceptional
Muthugala from Singapore
Couple
Moderate Queen Room for 2 People - Non-Smoking
Stayed 2 nights in November 2022

Exceptional”

Close to attractions, Spacious, good amenities. Cleaning needs bit improvements.

Reviewed November 06, 2022

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9.6
Exceptional
Anthony from Australia
Family with teens
Moderate Twin Room - Non-Smoking
Stayed 2 nights in January 2020

Exceptional”

location is a prime, staff are very helpful , room are nice and bright .Would recommend to others

Reviewed January 23, 2020

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Thank you for using Mitsui Garden Hotel Hiroshima. We will continue to work hard so that we can become "a hotel that will be remembered by our customers". Also, if you have the opportunity to come to Hiroshima, we hope you can use our hotel. Mitsui Garden Hotel Hiroshima

Responded January 25, 2020
Mitsui Garden Hotel Hiroshima
8.4
Excellent
Stephen from Australia
Couple
Standard Double Room for 2 People - Smoking
Stayed 3 nights in February 2020

Good quality hotel walking distance to the main reasons for being here”

The Hotel is quite far from the Train Station so either use a taxi (about 2200 Yen) or the Meipuru-pu bus Service. From the Train Station at the North Exit, if you have a JR Pass you can freely use the Hiroshima Meipuru-pu hop-on hop-off Bus Service that will stop at the Namiki-dori Stop which is just outside the Mitsui Garden Hotel Hiroshima. Take either the Blue, Lemon or Green lines (do not take the Orange). It is free if you have the JR Pass. The Hotel in general is quite new and clean and appears modern. The rooms are small and clean which is the norm in Japan. It has a very deep bath tub. The Air Conditioning lowest setting is very hot (says 20 degrees). We turned off the A/C but it was still extremely hot in the room. The shower height is not adjustable (temperature and pressure are). In the room they provide multi media recharging adapters which is always helpful. The Hotel is in walking distance from the A Dome, Peace Park and Museum. The restaurant diagonally at the back

Reviewed February 21, 2020

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Thank you for using Mitsui Garden Hotel Hiroshima. I am honored to have been comfortable during your stay. However, the air-conditioning and ventilation of this building, which you pointed out, is not convenient for each room because of the centralized air-conditioning of the whole building, which causes inconvenience to everyone. At the turn of the season, cooling, ventilation and heating are switched depending on the time of day in consideration of the outside temperature. Due to the problems of the facilities, it is difficult to improve immediately, so we would appreciate your understanding. We take the feedback from our customers seriously and we will do our utmost to meet the customer's expectations. Also, if you have the opportunity to come to Hiroshima, we hope you can use our hotel. Mitsui Garden Hotel Hiroshima

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Mitsui Garden Hotel Hiroshima
8.8
Excellent
Yusuke from Japan
Business traveler
Standard Room
Stayed 3 nights in March 2021

Great price for quality”

The hotel is a little outdated but other than that was a great stay. The rooms were clean and the view from my room was great. The WiFi can do a little improvement

Reviewed March 20, 2021

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We appreciate for having stayed at Mitsui Garden Hotel Hiroshima, and thank you for taking the time to post your feedback. We are very glad to know that you were satisfied with our facility, cleanliness and view. However, we apologize for any inconvenience caused in the internet environment. We will try to improve it in the future. We will continue our effort to provide the best service to have an exceptional experience in Hiroshima.Once again, thank you for your great feedback. We are looking forward to welcoming you back again in the future. Sincerely Yours, Mitsui Garden Hotel Hiroshima, Front Office Manager

Responded March 22, 2021
Mitsui Garden Hotel Hiroshima
9.2
Exceptional
Krishna from Japan
Family with young children
Moderate Twin Room with 2 Single Beds and 1 Extra Bed - Non-Smoking
Stayed 1 night in August 2020

Good hotel with spacious rooms”

We liked the hotel, rooms are big, at a convenient location. Highly recommended.

Reviewed September 19, 2020

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この度は三井ガーデンホテル広島にご宿泊頂き誠にありがとうございます。 また、貴重なお時間をいただきご感想をお寄せ下さいましたこと重ねて御礼申し上げます。 これからもお客様おひとりおひとりとの御縁を大切に、感謝の気持ちを忘れず、精一杯のおもてなしで皆様をお迎えして参りますので、どうか末永く当館をご利用くださいますよう、よろしくお願いいたします。 次回のお越しを従業員一同、心よりお待ちしております。 三井ガーデンホテル広島 宿泊支配人

Responded September 23, 2020
Mitsui Garden Hotel Hiroshima
8.4
Excellent
Rachel from United States
Couple
Standard Double Room for 2 People - Non-Smoking
Stayed 2 nights in November 2022

Dorm room ”

I was very surprised to find that my hotel room looked exactly like a dorm room upon entrance, considering how modern and chic the hotel looked inside. There were scuffs all over the walls and the bathroom was old.

Reviewed November 16, 2022

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Thank you for your review following your stay with us. We have noted your comments regarding your recent experience and we truly hope that you will accept our apologies for not reaching your expectations. Please be assured, the issues raised will be addressed and appropriate action will be taken to prevent any guests being similarly inconvenienced in the future. Nonetheless, we hope that you will choose to return to our hotel in the future so that we can make your next stay with us a brilliant one. Best regards from the team at the Mitsui Garden Hotel Hiroshima

Responded January 01, 2023
Mitsui Garden Hotel Hiroshima
8.8
Excellent
Dariusz from Japan
Couple
Moderate Queen Room - Late Check-In 18:00 & Early Check-out 09:00 - Non-Smoking
Stayed 1 night in August 2021

clean and convenient”

Great place for easy, stress-free accommodation in Hiroshima, close to the Atomic Bomb Dome

Reviewed August 17, 2021

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Thank you for your great feedback. We are looking forward to seeing you. MitsuiGardenHotelsHiroshima

Responded October 26, 2021
Mitsui Garden Hotel Hiroshima
8.0
Excellent
Bren from Philippines
Solo traveler
Standard Room Nonsmoking
Stayed 5 nights in January 2022

Great view, good location and excellent breakfast”

The hotel was very accommodating, i requested for extra pillows and to be in a higher floor and both were provided. Room is the usual size. The breakfast however is superb! Would really recommend getting the bfast option whenever possible.

Reviewed January 02, 2022

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Thank you so much for your excellent review! We are thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon. Thanks again for the love! Manager

Responded January 03, 2022
Mitsui Garden Hotel Hiroshima
8.4
Excellent
Lawrence from Australia
Family with teens
Moderate Twin Room with 2 Single Beds and 1 Extra Bed - Non-Smoking
Stayed 2 nights in January 2020

Dated hotel but clean”

Pros:Clean, friendly staff , hotel very close to peace Memorial Park. Cons:Room is dated

Reviewed January 18, 2020

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Thank you for using Mitsui Garden Hotel Hiroshima. We will continue to work hard so that we can become "a hotel that will be remembered by our customers". Also, if you have the opportunity to come to Hiroshima, we hope you can use our hotel. Mitsui Garden Hotel Hiroshima

Responded January 20, 2020
Mitsui Garden Hotel Hiroshima
7.6
Very good
Marian from Hong Kong SAR, China
Family with teens
Run of House
Stayed 1 night in December 2022

Room small ”

Room was basic and quite small. It’s a few bus stops from Hiroshima main station. Not far from the main shopping streets.

Reviewed December 20, 2022

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Thank you very much for writing a review on your stay in Mitsui Garden Hotel Hiroshima. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Hopefully we will be able to welcome you back to us. Best regards from the team at .Mitsui Garden Hotel Hiroshima

Responded December 24, 2022
Mitsui Garden Hotel Hiroshima
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