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Book Mitsui Garden Hotel Kumamoto
Stay at Mitsui Garden Hotel Kumamoto. Enjoy cozy rooms adorned with teddy bear themes. Relax with a massage and free internet. Conveniently located near public transportation, shopping centers, and Kumamoto Station. Located in Kumamoto, Kumamoto, this property offers a vibrant neighborhood with historical sights, cultural attractions, and natural landscapes. Features include a 24-hour front desk, daily housekeeping, air conditioning, in-room safe, complimentary Wi-Fi, refreshing shower, and luxurious toiletries. Proximity to Shimotori Shotengai shopping area. Perfect retreat for two travelers seeking comfort and convenience in the heart of Kumamoto. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Located in heart of Kumamoto
Front desk [24-hour]
Great Breakfast
190 meters to public transportation
Front desk [24-hour]
Car park
Free Wi-Fi in all rooms!
Luggage storage
Contactless check-in/out
Restaurants
Smoking area
Laundry service
43 travelers have booked today.
Location rating score
Value for money | 8.4 |
Distance to city center | 2 km |
Location rating | 8.5 |
Nearest airport | Kumamoto Airport (KMJ) |
Distance to airport | 15.4 km |
Is car parking available at Mitsui Garden Hotel Kumamoto?
Mitsui Garden Hotel Kumamoto features car park onsite with charges applied for visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What actions does Mitsui Garden Hotel Kumamoto take in terms of hygiene, safety, and cleanliness?
Mitsui Garden Hotel Kumamoto satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with staff trained in safety protocol, sterilizing equipment, free face masks, body thermometer, temperature check for guests and staff, and first aid kit for more rounded safety precautions and hygiene protocols.
What attractions are nearby Mitsui Garden Hotel Kumamoto that are in walking range?
While remaining at Mitsui Garden Hotel Kumamoto, start off your vacation by checking out the nearest destinations that are within walking distance to the property which include Higo no Satoyama Gallery, Karashima Park, and Shinshigai Shotengai.
How many floors does Mitsui Garden Hotel Kumamoto have?
Mitsui Garden Hotel Kumamoto has a total of 11 floors.
How many rooms does Mitsui Garden Hotel Kumamoto have?
Mitsui Garden Hotel Kumamoto has a total of 226 rooms.
At what time of the year is Mitsui Garden Hotel Kumamoto most popular?
Mitsui Garden Hotel Kumamoto's most popular month where verified visitors have stayed the most is in March.
What was the average room rate for Mitsui Garden Hotel Kumamoto been in the past month?
The average room rate for Mitsui Garden Hotel Kumamoto in the past month is 12302.21 JPY, compared to city's average of 14636.94 JPY.
What do guests love most about Mitsui Garden Hotel Kumamoto?
Past visitors that stayed at Mitsui Garden Hotel Kumamoto have given this property a rating of 8.767 for its exceptional service as the primary highlight for their stay.
What is the verified guest review consensus about Mitsui Garden Hotel Kumamoto's food?
88.0% of our verified visitor ratings have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Mitsui Garden Hotel Kumamoto down in the review.
What is the average rating that past Business travelers' have given to Mitsui Garden Hotel Kumamoto?
Verified business travelers that have stayed at this property have given Mitsui Garden Hotel Kumamoto an average rating of 7.9. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
Experience Comfort and Convenience at Mitsui Garden Hotel Kumamoto
Located in the heart of Kumamoto, Japan, Mitsui Garden Hotel Kumamoto offers a delightful blend of comfort, convenience, and modern amenities. With its 3.5-star rating, this hotel provides a perfect base for both business and leisure travelers. Boasting 226 well-appointed rooms, Mitsui Garden Hotel Kumamoto ensures a relaxing stay for its guests.
Upon arrival, guests will be greeted by a warm and friendly staff, ready to assist with any queries or requests. The check-in process begins from 03:00 PM, allowing ample time for travelers to settle in and unwind after a long journey. The hotel's convenient location makes it easily accessible, with a 50-minute drive from the airport. Whether you're traveling for business or pleasure, Mitsui Garden Hotel Kumamoto offers a peaceful retreat away from the hustle and bustle of the city.
Built in 1991 and last renovated in 2017, Mitsui Garden Hotel Kumamoto combines contemporary design with traditional Japanese elements. The hotel's modern facilities and stylish decor create a welcoming ambiance for guests. Each of the 226 rooms is thoughtfully designed to provide comfort and convenience. From cozy single rooms to spacious suites, there is a perfect accommodation option to suit every traveler's needs.
Families traveling with children will find that Mitsui Garden Hotel Kumamoto accommodates their needs. While the hotel does not allow children to stay free of charge, there may be extra charges. This policy ensures a peaceful and quiet environment for all guests. With its prime location just 2 kilometers from the city center, this hotel offers easy access to Kumamoto's popular attractions, shopping districts, and dining options. Whether you're exploring the historic Kumamoto Castle or indulging in local cuisine, Mitsui Garden Hotel Kumamoto provides a convenient base for your adventures. So, book your stay today and experience the comfort and convenience that Mitsui Garden Hotel Kumamoto has to offer.
Convenient Facilities at Mitsui Garden Hotel Kumamoto
Mitsui Garden Hotel Kumamoto offers a range of convenient facilities to ensure a comfortable stay for guests. With services like laundry service, dry cleaning, and a laundromat, guests can easily take care of their laundry needs without any hassle. The hotel also provides luggage storage, allowing guests to securely store their belongings and explore the city without any worries.
For added convenience, Mitsui Garden Hotel Kumamoto offers safety deposit boxes, ensuring that guests can keep their valuables safe and secure. The hotel also provides free Wi-Fi in all rooms and public areas, allowing guests to stay connected throughout their stay.
Additionally, the hotel features a designated smoking area for guests who smoke, ensuring a comfortable environment for all guests. For those in need of refreshments, there is a vending machine available on-site. With daily housekeeping services, guests can enjoy a clean and tidy room throughout their stay.
Overall, Mitsui Garden Hotel Kumamoto's convenience facilities are designed to provide guests with a hassle-free and comfortable stay, making it an ideal choice for both business and leisure travelers.
Convenient Transport Facilities at Mitsui Garden Hotel Kumamoto
At Mitsui Garden Hotel Kumamoto, we understand the importance of convenient and hassle-free transportation for our guests. That's why we offer a range of transport facilities to ensure you have a seamless and enjoyable stay in Kumamoto, Japan.
For those arriving at the hotel by taxi, our dedicated taxi service is available to provide a smooth and comfortable journey from the moment you step out of the airport or train station. Our friendly and professional drivers will ensure you reach your destination safely and efficiently.
If you prefer to drive yourself, we also have an onsite car park available for your convenience. Please note that car park charges do apply, but rest assured that your vehicle will be securely parked throughout your stay.
Whether you choose to explore the city by taxi or bring your own vehicle, Mitsui Garden Hotel Kumamoto has you covered with our reliable and convenient transport facilities. Book your stay with us today and enjoy a stress-free travel experience in Kumamoto.
Comfortable and Convenient Room Facilities at Mitsui Garden Hotel Kumamoto
At Mitsui Garden Hotel Kumamoto, guests can expect a comfortable and convenient stay with a range of top-notch room facilities. Each room is equipped with air conditioning, ensuring a pleasant temperature throughout your stay. Whether you are visiting Kumamoto for business or leisure, you can relax and unwind in the cozy bathrobes provided in each room.
To help you look your best, a hair dryer is available in every room, allowing you to style your hair effortlessly before heading out. For entertainment, a television is provided, offering a variety of channels to choose from. Additionally, a refrigerator is available, perfect for storing your favorite snacks and beverages.
With these fantastic room facilities, Mitsui Garden Hotel Kumamoto ensures that guests have everything they need for a comfortable and enjoyable stay. Whether you are traveling for work or leisure, you can rest assured that your needs will be met at this exceptional hotel.
Indulge in Culinary Delights at Mitsui Garden Hotel Kumamoto
At Mitsui Garden Hotel Kumamoto, guests can indulge in a delightful culinary experience at the hotel's onsite restaurant. With a cozy and inviting ambiance, the restaurant offers a wide range of delectable dishes that cater to various tastes and preferences. Whether you're craving traditional Japanese cuisine or international flavors, the restaurant's diverse menu is sure to satisfy your cravings.
Start your day off right with a scrumptious breakfast buffet, featuring a selection of both Western and Japanese dishes. From freshly baked pastries and bread to steaming bowls of miso soup and rice, there's something for everyone to enjoy. The buffet offers a variety of options to ensure that guests can fuel up for a day of exploration and adventure in Kumamoto.
After a day of sightseeing, return to the hotel and unwind with a delicious dinner at the restaurant. Indulge in a mouthwatering array of dishes, from sushi and sashimi to grilled meats and seafood. The skilled chefs at the restaurant use only the freshest ingredients to create flavorful and beautifully presented meals. With attentive service and a relaxing atmosphere, dining at Mitsui Garden Hotel Kumamoto is a truly memorable experience.
Comfort and Variety: Mitsui Garden Hotel Kumamoto's Room Offerings
At Mitsui Garden Hotel Kumamoto, guests can choose from a wide selection of thoughtfully designed rooms to suit their preferences and needs. The Kumamon Theme Twin Room offers a spacious 21 square meters of space, furnished with 2 comfortable single beds. For those traveling in groups, the Kumamon Themed Triple Room provides 22 square meters of space, equipped with either 2 semi double-beds or 1 sofa bed.
Booking your stay at Mitsui Garden Hotel Kumamoto through Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's easy-to-use platform, you can easily compare room types and prices, making it convenient to find the perfect accommodation that fits your budget. Plus, Agoda's secure booking process guarantees a seamless transaction, giving you peace of mind throughout your reservation process. Discover the comfort and convenience of Mitsui Garden Hotel Kumamoto by booking your stay on Agoda today!
Explore the Vibrant City of Kumamoto
Welcome to Kumamoto, a vibrant city located in the Kumamoto Prefecture of Japan. Known for its rich history, stunning landscapes, and warm hospitality, Kumamoto offers a unique and unforgettable experience for travelers. And at the heart of this captivating city lies Mitsui Garden Hotel Kumamoto, the perfect base for your adventures.
Immerse yourself in the local culture by visiting the iconic Kumamoto Castle, one of Japan's most impressive historic landmarks. Marvel at its grandeur and explore the surrounding gardens, which showcase the beauty of traditional Japanese landscaping. For nature enthusiasts, a visit to Suizenji Jojuen Garden is a must. This picturesque garden features a central pond, meticulously trimmed trees, and a miniature Mount Fuji, providing a serene escape from the bustling city.
Kumamoto is also home to a thriving food scene, offering a wide array of delicious local delicacies. Don't miss the opportunity to try Kumamoto's famous basashi, thinly sliced horse meat served raw or as sashimi. For a taste of the region's seafood, head to Kumamoto's fish market and indulge in the freshest catches of the day. After a day of exploration, unwind in the hotel's comfortable rooms, featuring modern amenities and a tranquil atmosphere. With its convenient location and warm hospitality, Mitsui Garden Hotel Kumamoto is the perfect choice for your stay in this enchanting city.
Convenient Transportation from Kumamoto Airport to Mitsui Garden Hotel Kumamoto
Located in the heart of Kumamoto, Mitsui Garden Hotel Kumamoto offers a convenient base for travelers visiting this vibrant city. For those arriving by air, Kumamoto Airport is the nearest airport to the hotel, situated approximately 18 kilometers away. There are several transportation options available to reach Mitsui Garden Hotel Kumamoto from the airport.
One of the most convenient ways to travel from Kumamoto Airport to the hotel is by taxi. Taxis are readily available outside the airport terminal, and the journey takes around 30 minutes, depending on traffic conditions. The hotel's address, provided in Japanese, can be shown to the taxi driver for easy communication.
Alternatively, for budget-conscious travelers, a more affordable option is to take a bus from Kumamoto Airport to Kumamoto Station, which is located just a short distance from Mitsui Garden Hotel Kumamoto. The bus journey takes approximately 50 minutes, and tickets can be purchased at the airport. From Kumamoto Station, it is a convenient 10-minute walk to the hotel, allowing guests to explore the city's attractions along the way.
Discover the Rich History and Natural Beauty Near Mitsui Garden Hotel Kumamoto
Nestled in the heart of Kumamoto, Mitsui Garden Hotel Kumamoto offers a prime location for exploring the city's most iconic landmarks and attractions. Just a short distance away, you'll find the magnificent Kumamoto Castle, a true masterpiece of Japanese architecture. Take a leisurely stroll through its sprawling grounds and immerse yourself in the rich history and culture of the region.
For those seeking tranquility and natural beauty, Suizenji Jojuen Garden is a must-visit destination. This traditional Japanese garden is renowned for its meticulously manicured landscapes, serene ponds, and picturesque tea houses. Take a peaceful walk along the winding paths, breathe in the fragrant flowers, and feel the stress melt away.
If you're interested in experiencing the local culture, head to Sakuranobaba Johsaien, a vibrant shopping street located near the castle. Here, you can browse through a variety of traditional shops, sample local delicacies, and even witness live performances of traditional Japanese arts.
Other notable attractions near the hotel include Kato Shrine, a sacred site with a tranquil atmosphere, and Kumamon Square, where you can meet the famous Kumamon mascot. JR Kumamoto Station is also within easy reach, making it convenient for guests to explore the wider Kumamoto area.
For art enthusiasts, the Contemporary Art Museum Kumamoto is a must-visit. Discover a diverse collection of contemporary artwork and immerse yourself in the vibrant art scene of Kumamoto.
With its prime location surrounded by historical landmarks and natural beauty, Mitsui Garden Hotel Kumamoto offers the perfect base for exploring all that Kumamoto has to offer.
Convenient Public Transport Stations Near Mitsui Garden Hotel Kumamoto
Located in Kumamoto, Japan, Mitsui Garden Hotel Kumamoto enjoys a prime location with several public transport stations in its vicinity. Guests can easily explore the city and its attractions using the nearby Shogyokokomae Tram Station, Urusanmachi Tram Station, Kumamoto Toshi Bus, Kumamotojo Shiyakushomae Tram Station, Sugidomo Tram Station, Gofukumachi Tram Station, Gionbashi Tram Station, Daniyamamachi Tram Station, Torichosuji Tram Station, and Kurokamimachi Tram Station.
The Shogyokokomae Tram Station is just a short walk away from the hotel, providing convenient access to various parts of Kumamoto. Urusanmachi Tram Station is also nearby, offering easy connections to popular destinations. Additionally, guests can take advantage of the Kumamoto Toshi Bus service, which allows them to explore the city at their own pace. Whether guests are visiting Kumamoto Castle, shopping at Gofukumachi Shopping Street, or exploring the local cuisine, these public transport options make it effortless to get around the city and experience all that Kumamoto has to offer.
A Culinary Delight in Kumamoto
Mitsui Garden Hotel Kumamoto is surrounded by a plethora of delightful dining options that will satisfy even the most discerning palates. Step outside the hotel and find yourself immersed in the vibrant culinary scene of Kumamoto. Indulge in the mouthwatering katsu dishes at Katsuretsu Tei Shinshigai and Katsuretsutei Minamikumamoto, where the crispy breaded cutlets are served with a rich and flavorful sauce. For ramen lovers, Keika Ramen, Ramen Akagumi, and Ramen Hinata are must-visit establishments, offering a variety of broths and toppings that will warm your soul. If you're in the mood for some traditional Japanese cuisine, head to Japanese restaurant AOYAGI, where you can savor authentic dishes made with the freshest ingredients. For those craving a taste of Kumamoto's famous ramen, Kokutei Kumamoto Ramen Shimotori is the place to go. And if you're looking to unwind with a refreshing drink, Beer Restaurant Oden offers a wide selection of craft beers and tasty bar snacks. End your culinary journey at Umazakura Ginzadori, a charming restaurant that specializes in grilled dishes showcasing the flavors of Kumamoto. With such a diverse range of dining options just steps away from the hotel, Mitsui Garden Hotel Kumamoto is the perfect base for food enthusiasts looking to explore the vibrant food scene of Kumamoto.
Vibrant Shopping Experience
Located in the heart of Kumamoto, Mitsui Garden Hotel Kumamoto offers easy access to a variety of shopping landmarks. Just a short stroll away, you'll find Kamitori Street, a bustling shopping district known for its trendy boutiques, charming cafes, and local specialty stores. For a taste of local culture, head to The Sakuranokoji Shopping Arcade, where you can browse through an array of shops selling traditional crafts, souvenirs, and local delicacies. If you're in the mood for some upscale shopping, Kumamoto Hanshin Department Store is just a stone's throw away, offering a wide range of designer brands and luxury goods. Food enthusiasts will also delight in exploring Foodpal Kumamoto, a gourmet food market that showcases the best of Kumamoto's culinary delights. Whether you're looking for unique souvenirs, fashion-forward finds, or delicious treats, Mitsui Garden Hotel Kumamoto's surrounding shopping landmarks have something for everyone.
Affordable Luxury at Mitsui Garden Hotel Kumamoto
Looking for a luxurious stay in Kumamoto without breaking the bank? Look no further than Mitsui Garden Hotel Kumamoto. With an average room price of just $80, this hotel offers exceptional value for money compared to the city's average price of $105 per night.
At Mitsui Garden Hotel Kumamoto, you can experience the perfect blend of comfort, style, and affordability. Each room is thoughtfully designed with modern amenities and elegant decor, ensuring a relaxing stay for every guest. Whether you're traveling for business or leisure, you'll find everything you need at this conveniently located hotel.
Why spend more when you can enjoy the same level of comfort and quality for less? Book your stay at Mitsui Garden Hotel Kumamoto today and make the most of your trip to Kumamoto without compromising on luxury or your budget.
Excellent Service and Clean Rooms
Mitsui Garden Hotel Kumamoto has received rave reviews from its guests for its excellent service and clean rooms. The hotel staff is known for being incredibly friendly and helpful, making guests feel welcomed and well taken care of. The rooms are described as clean and comfortable, providing a cozy and relaxing atmosphere. Guests have also praised the hotel's great location, which is convenient for exploring Kumamoto. Overall, Mitsui Garden Hotel Kumamoto offers a fantastic experience with its top-notch service and comfortable accommodations.
Exceptional Customer Ratings at Mitsui Garden Hotel Kumamoto
Mitsui Garden Hotel Kumamoto in Kumamoto, Japan, has garnered exceptional customer ratings, making it a top choice for travelers seeking a comfortable and convenient stay. With an impressive overall rating of 8.4, this hotel has consistently exceeded guests' expectations, ensuring a memorable experience.
One of the standout features of Mitsui Garden Hotel Kumamoto is its excellent value for money, with a rating of 8.3. Guests appreciate the affordable rates without compromising on quality or service. Whether you're traveling on a budget or looking for a great deal, this hotel offers exceptional value, ensuring you get the most out of your stay.
The hotel's facilities also received a commendable rating of 8.0. From the moment you step into the stylish and modern lobby, you'll be impressed by the attention to detail and the range of amenities available. Whether you're looking to relax in the soothing hot spring bath, enjoy a workout in the well-equipped fitness center, or catch up on work in the business center, Mitsui Garden Hotel Kumamoto has you covered.
Excellent8.1
Facilities
Excellent8.5
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to the soaring prices of ingredients and miscellaneous expenses, we have decided to change our breakfast prices starting April 1, 2024 (Monday).
From Monday, April 1, 2024
Before revision 1,500 yen excluding tax, 1,650 yen including tax
After revision: 1,800 yen excluding tax, 1,980 yen including tax
【Information on parking lot】
We are pleased to inform you that we have revised the preferential rates for guests of our affiliated parking lots as follows
Date and Time: Monday, July 1, 2024 -
[Before revision] 14:00 - 11:00 the following day
1,100 yen (tax included)
[After the revision] 14:00 - 12:00 the following day
1,200 yen (tax included)
As per 30 mins/ first-come, first-served basis (reservations not accepted)
Vehicle restrictions Vehicle height: 1,550 mm or less
Overall length: 5,050 mm or less
Overall width: 1,790 mm or less
Weight: 1,600 kg or less
Tire width: 1,760 mm or less
Minimum ground clearance: 110 mm or more
If the parking lot staff determines that your car will be scratched or the pallet will be damaged, we will direct you to an affiliated parking lot, even if your car model is within the limit.
We apologize for any inconvenience caused and appreciate your understanding and cooperation.
Provided by verified guests of
Excellent
Show reviews that mention
190 meters to public transportation
Located in heart of Kumamoto
Currency exchange
Free Wi-Fi in all rooms!
"The baby crib is great and the breakfast is abundant."”
It is considered a business hotel, but they can provide a free baby cot (depending on room availability). The baby cot is larger compared to other hotels, and the bathroom is also spacious. The hotel staff are very friendly and they provide amenities and small gifts for children. The lobby has a large Kumamon bear plush toy that children love and greet when entering and leaving the hotel. The breakfast area has Kumamon bear children's chairs and a wide variety of food options. Although it is a business hotel, it is very family-friendly and a good choice for families with limited budget.
Thank you very much for taking your time to share your feedback for your recent stay at Mitsui Garden Kumamoto. We are very glad to read that you enjoyed our convenient location and our hotel hospitality. At the same time we are so delighted to receive your compliments about hospitality of our staff. Our efforts will continue to go into providing our guests with the warmest care as they enjoy their time in our hotel. We are looking forward to you visiting us again. Mitsui Garden Hotel Kumamoto Front Manager
"Spacious room, comfortable bed, close to shopping areas."”
The new hotel is good, the staff speaks English well, the rooms are spacious with comfortable beds and clean. The hotel parking is limited, but there is a paid parking lot across the street that is not too expensive. It is easy to walk to shops and restaurants nearby. Checking in through the kiosk is convenient. If there is a chance to come back to the city, I would stay here again.
Thank you very much for staying at Mitsui Garden Hotel Kumamoto. We would also like to thank you for taking your valuable time to post. We are very glad to read that you enjoyed our convenient location and our hotel hospitality. If you come to Kumamoto again, please use our hotel. All of our staff members look forward to your next visit. Mitsui Garden Hotel Kumamoto Front Office Manager
It is a hotel that is close to the shopping district.”
This hotel's breakfast is considered very good. They offer local dishes such as horse meat, cod fish eggs, and a variety of desserts to choose from. Although it is a bit far from the castle, the location is still considered good as it is close to shopping areas.
Thank you very much for staying at Mitsui Garden Hotel Kumamoto. We would also like to thank you for your feedback after your stay. We are very happy to hear that you were satisfied with the breakfast. The Japanese and Western buffet style breakfast is very popular with everyone from local dishes from Kumamoto and nearby prefectures. Our hotel is conveniently located within walking distance of the downtown area, Kumamoto Castle, and the main bus terminal. If you come to Kumamoto again, please use our hotel. All of our staff members look forward to your next visit. Mitsui Garden Hotel Kumamoto Front Office Manager
Great Hotel for our budget”
We had 2 nights with smoking rooms, but happy to find out that we can only smell the cigarette smoke in the corridor, not inside the rooms. We were also able to park inside the hotel basement for 1100yen per night. Please note that they do have a 1.55m height limit for cars because they used the cage stacking for parking system. There are many Parking lots nearby should your cars unable to park with them. Breakfast was decent with many choices for 1998yen/pp. There are many eateries nearby if you walk to the shopping street.
Thank you very much for staying at Mitsui Garden Hotel Kumamoto. We are very glad to read that you enjoyed our convenient location and our hotel hospitality. We are sorry that we could not offer you a non-smoking room, although we would have done so if there had been any vacancies. We are very happy to hear that you had a pleasant stay without the smell of cigarettes in your room. We are very happy to hear that you were satisfied with the breakfast. The Japanese and Western buffet style breakfast is very popular with everyone from local dishes from Kumamoto and nearby prefectures. If you come to Kumamoto again, please use our hotel. All of our staff members look forward to your next visit. Mitsui Garden Hotel Kumamoto Front Office Manager
Nice hotel”
We stayed in one of the hotel's Kumamon-themed rooms, which delighted my partner. Staff were generally friendly, the room was clean and spacious by Japanese hotel standards, and breakfast was good and reasonably-priced. The hotel is a short walk from the Sakuramachi stopping mall and about ten minutes away from Kumamoto Castle on foot. The only complaint I have is that the hotel uses an automated checkin station that was a pain to work with. Full names have to be entered exactly as they were at the time of booking, otherwise the system does not recognise the booking. The full address and other information also has to be entered using a laborious touch-screen typing system. Traditional checkin using a piece of paper at the front desk takes a fraction of the time and much cheaper hotels than this have much more efficient self-checkin systems.
Thank you very much for staying at Mitsui Garden Hotel Kumamoto. We would also like to thank you for taking your valuable time to post. We try to keep the hotel room clean and glad to hear you are satisfied that. We sincerely apologize for the inconvenience caused during check-in. All of our staff will continue to work hard to become a hotel that our customers choose. As we sincerely hope that you will continue to stay with us in the future. Mitsui Garden Hotel Kumamoto Front Manager