Mitsui Garden Hotel Kumamoto
Free Wi-Fi
2018

Mitsui Garden Hotel Kumamoto

1-20 Konyaima-machi, Chuo-ku, Kumamoto, Kumamoto, Kumamoto, Japan, 860-0012
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Semi-Double Smoking Mitsui Garden Hotel Kumamoto
Semi-Double Smoking
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    Guest reviews

    8.5
    Excellent
    /10
    (2459 reviews)See what guests said
    8.4
    Excellent

    "Good location There is air cleaner in the room, very good."

    Fungyee

    -

    January 11, 2019

    8.7
    Excellent cleanliness
    Recommended by 92% of guests

    Property highlights

    Things you'll love

    • 180 meters to public transportation

    • Located in heart of Kumamoto

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.5
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Higo no Satoyama Gallery70 m
  • Hakuai-kai Hospital110 m
  • Karashima Park180 m
  • Karashimacho Tram Station180 m
  • Keitokukomae Tram Station220 m
  • Shower Dori Street230 m
  • Sunroad Shinshigai290 m
  • Kumamoto Hanshin Department Store300 m
  • Nishikarashimacho Tram Station370 m
  • Kogan-ji Temple390 m
  • This property is in high demand!

    Booked 35 times since yesterday

    Value for money8.4
    Distance to city center2 km
    Location rating8.5
    Nearest airportKumamoto Airport (KMJ)
    Distance to airport14.9 km
    Select your room
    7.7
    Very good
    Room comfort & quality
    Semi-Double Smoking
    Semi-Double Smoking
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 1 semi double bed
    Enter dates to see prices
    Comfort Queen Room - Smoking
    Comfort Queen Room - Smoking
    ...
    • Room size: 15 m²/161 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Single - Non-Smoking
    Single - Non-Smoking
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 1 semi double bed
    Enter dates to see prices
    Single Room without Cleaning Service - Non-Smoking
    Single Room without Cleaning Service - Non-Smoking
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 1 semi double bed
    Enter dates to see prices
    Single Room without Cleaning Service - Smoking
    Single Room without Cleaning Service - Smoking
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 1 semi double bed
    Enter dates to see prices
    Kumamon Theme Twin Room
    Kumamon Theme Twin Room
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Single - Smoking
    Single - Smoking
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 1 single bed
    Enter dates to see prices
    Kumamon Themed Twin Room without Cleaning Service
    Kumamon Themed Twin Room without Cleaning Service
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Semi-Double Non-Smoking
    Semi-Double Non-Smoking
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 1 semi double bed
    Enter dates to see prices
    Semi Double Room without Cleaning Service - Non-Smoking
    Semi Double Room without Cleaning Service - Non-Smoking
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 1 semi double bed
    Enter dates to see prices
    Have a question for Mitsui Garden Hotel Kumamoto?

    What people love about the property

    • 9.6
      Exceptional

      "Mitsui Garden Hotel is a modern stylish hotel and is near Karashimachou Tram stop and the Kumamoto Koutsu bus centre therefore very good transportation links."

      Nielu

      |

      November 24, 2018

    • 9.6
      Exceptional

      "The Hotel is also walking distance to Kumamoto Castle and the shopping arcades."

      Nielu

      |

      November 24, 2018

    • 9.2
      Exceptional

      "The Kumamon in the lobby was an attraction ."

      Ah S.

      |

      December 27, 2018

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    More about Mitsui Garden Hotel Kumamoto

    More about Mitsui Garden Hotel Kumamoto

    9.2
    Exceptional

    "Check in was a bliss and all front desk staff were v helpful..."

    Ah S.

    |

    December 27, 2018

    An overview

    Show less

    What they offer

    6.0
    Review score

    "Good location, can walk to shopping center."

    Manoon

    |

    January 8, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (2463)Booking.com Reviews (1315)
    8.5
    /
    10
    Cleanliness8.7
    Facilities8.0
    Location8.5
    Room comfort and quality7.7
    Service8.7
    Value for money8.4
    Provided by verified guests of Agoda
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    All guests (2463)
    All room types

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    Showing 852 verified guest comments
    12345
    9.2
    Exceptional
    Wai from Malaysia
    Solo traveler
    Twin Non-Smoking
    Stayed 3 nights in April 2019
    Spacious room and good location!”
    Pros: the hotel located near Kumamoto transport hub (bound for Mt Aso, and other places), as well as tram station. The surrounding is quiet, room size is decent. Staff is polite and good buffet breakfast. Cons: the hotel is a bit old but well maintained and there was stained on my quilt upon check-in. The aircon was not working efficiently as we felt very stuffy at nights so we had to open the window for some fresh air.
    Reviewed April 20, 2019
    8.8
    Excellent
    Valerie from Australia
    Group
    Twin Non-Smoking
    Stayed 1 night in April 2019
    Hotel in a very good location with great breakfast”
    The hotel is within walking distance to the main shopping area. Breakfast has lots of local food that are different to the normal buffet so you can try. The only thing is parking underneath the hotel can be improved as you have to drag your luggage up a slope before you can enter the hotel through the main entrance.
    Reviewed April 19, 2019
    8.0
    Excellent
    Khong from Malaysia
    Couple
    Semi-Double Non-Smoking
    Stayed 3 nights in March 2019
    Very good”
    Good location - only 5 minutes walk away from tram station and the main shopping street. Kumamoto castle is just 15 minutes walk away too. Breakfast buffet was good, decent amount of choices and plenty of local cuisine. The only complain was that during our stay here in late March, the centralised air conditioning only allows heating. As the room is small and lack circulation (the window can only be opened slightly), we find it to be a bit too warm to our liking. Fortunately the front desk staff was kind enough to lend us a standing fan. ps: Remember to post the hotel on social media and claim a free Kumamon souvenir from the front desk! (Kumamon merchandises sold in the market are typically overpriced)
    Reviewed April 08, 2019
    9.2
    Exceptional
    Chee from Malaysia
    Couple
    Semi-Double Non-Smoking
    Stayed 2 nights in April 2019
    Good location”
    Near to the shopping arcade area. Hotel considered ok and nice to stay.
    Reviewed April 26, 2019
    Dear Sir/Madam, Thank you for choosing Mitsui Garden Hotel Kumamoto. We are very glad to read that you enjoyed our convenient location and our hotel hospitality. Your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Kumamoto once again. Mitsui Garden Hotel Kumamoto Front Office Manager
    Responded April 27, 2019
    Mitsui Garden Hotel Kumamoto
    10.0
    Exceptional
    Elaine from Hong Kong
    Couple
    Semi-Double Non-Smoking
    Stayed 2 nights in April 2019
    Convenient location, clean bathroom”
    Clean room, close to bus station, easy to travel to other spots
    Reviewed April 24, 2019
    8.0
    Excellent
    Thean from Singapore
    Group
    Comfort Queen Room - Non-Smoking
    Stayed 2 nights in March 2019
    Quite good but could be better.”
    The location of the hotel is alright. It's a relatively short walk to the tram and shops. The staffs were friendly and helpful. Room was clean. What I dont like was that we could not switch off the heater and turn on the aircon. The weather wasn't cold and it was very stuffy and warm in the room as the aircon is switched off. We asked the reception to switch on the aircon but nothing could be done. So we had to open the window to let some air in. As I believed that the hospital is nearby, my sleep was disturbed by the sound of ambulance. The toilet was also quite small. The size of the room is similar to others I stayed in the Japan but feels smaller. You might probably get a room at a similar hotel at a lower price.
    Reviewed March 31, 2019
    10.0
    Exceptional
    yuen from Hong Kong
    Couple
    Semi-Double Non-Smoking
    Stayed 1 night in March 2019
    nice hotel”
    Nice location where it's close to kumamoto castle and shopping street where you can find nice restaurants and shops. Airport bus is about 4 mins walk, so really convenient located. Hotel is very nice with Kumamoto bears around which I am sure will have to take pictures with. Room is clean and nice, hotel staffs were friendly and helpful. They tried to help you and answer your questions to the best they can.
    Reviewed March 29, 2019
    9.2
    Exceptional
    Janice from Malaysia
    Couple
    Semi-Double Smoking
    Stayed 2 nights in March 2019
    Great room design”
    The rooms are fairly new and great layout. Study desk is a plus. Close to shopping street and walking distance to most places. We got a day tram pass but did not fully utilise it as it as you can walk to most attractions. Kumamoto station is 15mins walk away. No konbini beside the hotel though
    Reviewed March 28, 2019
    9.2
    Exceptional
    Bee from Malaysia
    Solo traveler
    Single - Non-Smoking
    Stayed 2 nights in March 2019
    Good location and nice hotel”
    Strategic location, 5-10 walking distance to access the Sunroad Shinshigai street where you can find lots of convenient stores, restaurants, drug stores etc... The room was nice, staffs were friendly, worth for the value.
    Reviewed March 19, 2019
    9.6
    Exceptional
    Margaret from Ireland
    Solo traveler
    Semi-Double Non-Smoking
    Stayed 1 night in February 2019
    Nice hotel but currently being renovated”
    Mitsui Garden is a very comfortable hotel but some floors were being renovated which meant there was no water between 10am and 1pm. If you are out sightseeing like me it won't impact on you. A little bit expensive for what it provides.
    Reviewed March 07, 2019
    Dear Sir/Madam, Thank you for your stay at Mitsui Garden Hotel Kumamoto and taking a time for sharing your comment. We are very glad to read that you enjoyed our convenient location and our hotel hospitality. We are so sorry for your inconvenience about renovation. Renovation is finished. We are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Office Manager
    Responded April 27, 2019
    Mitsui Garden Hotel Kumamoto
    8.0
    Excellent
    SWEE from Malaysia
    Couple
    Twin Bed Room
    Stayed 2 nights in February 2019
    Location”
    Exit from Kumamoto JR station ,took the tram and stop in No 8 ( Karashimacho stop ) .Walk towards your right ,cross the traffic lights and you will see the hotel in front of you.Easy access to famous shopping arcade ,bus terminal to Kumamoto Aso airport & kkday tour meeting point .Friendly front desk staff and good breakfast with 1200 yen per person .
    Reviewed February 25, 2019
    Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us, and appreciate your valuable feedback on our rooms and amenities as well as our services. We have been trying all our best to provide excellent service to every customer who visit here in happily with comfortable stay. Your valuable feedback is highly valued by us and is very important for the hotel to keep improving our service quality. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
    Responded April 08, 2019
    Mitsui Garden Hotel Kumamoto
    10.0
    Exceptional
    Ross from Australia
    Couple
    Comfort Queen Room - Non-Smoking
    Stayed 4 nights in January 2019
    Great Hotel in a good location”
    We spent 4 nights here recently and enjoyed it. Staff were helpful and friendly with reasonable english skills and the room was comfortable and of a good size (for Japan). Breakfast had a good variety of Japanese and Western foods and some local specialties to try too. Only a 200 metres from a Tram stop that takes you to the JR Station and a short walk to the main shopping/dining district too. Definitely will stay here again on our next visit.
    Reviewed February 06, 2019
    Thank you for your stay at Mitsui Garden Hotel Kumamoto for your recent stay in Japan. We have read your comments about the hotel and we greatly appreciate that you took the time to write them. We are very glad to read that you enjoyed our convenient location and our hotel hospitality. The location is also very close to the fantastic area where many Japanese restaurants and shops are there so that you can enjoy eating and shopping. We take a good notice of your feedback regarding our breakfast which is combines a variety of western and healthy Japanese dishes to start lovey day. We hope you will try their wonderful dishes for your next visit. Your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Kumamoto once again. Mitsui Garden Hotel Kumamoto Front Manager
    Show more
    Mitsui Garden Hotel Kumamoto
    7.2
    Very good
    Chung from Hong Kong
    Couple
    Semi-Double Non-Smoking
    Stayed 1 night in April 2019
    Average ”
    Small Room and bottle of water is not supplied Location is ok with 10mins -15mins walk to major tourist scene. Price is very reasonable
    Reviewed April 26, 2019
    Dear Sir/Madam, Thank you for choosing Mitsui Garden Hotel Kumamoto. We are very glad to read that you enjoyed our convenient location and our hotel hospitality. We prepare bottle water only Kumamon Theme Room. Kumamoto's tap water is very clear and drinkable. It is made by pumping out the underflowing water flowing from Mt. Aso. Your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Kumamoto once again. Mitsui Garden Hotel Kumamoto Front Office Manager
    Responded April 27, 2019
    Mitsui Garden Hotel Kumamoto
    6.8
    Good
    Darien from Singapore
    Couple
    Comfort Queen Room - Non-Smoking
    Stayed 2 nights in March 2019
    Good”
    Location is good as you are 1, 2 streets away from the shopping belt and it is near to the tram station. But I really dislike the tiny depressing room (double bed cornered by 3 sides of the wall). Staff is ok, breakfast is okayish but I didn't find anything outstanding about this hotel.
    Reviewed April 05, 2019
    10.0
    Exceptional
    Cheng from Malaysia
    Couple
    Semi-Double Smoking
    Stayed 1 night in April 2019
    GOOD LOCATION”
    GOOD LOCATION
    Reviewed April 20, 2019
    9.6
    Exceptional
    James from Canada
    Family with young children
    Comfort Queen Room - Non-Smoking
    Stayed 1 night in April 2019
    Exceptional”
    Location is great. Although room is not big but has everything we need.
    Reviewed April 17, 2019
    9.2
    Exceptional
    Ah from Singapore
    Group
    Comfort Queen Room - Non-Smoking
    Stayed 1 night in December 2018
    Very friendly and helpful staff”
    Check in was a bliss and all front desk staff were v helpful. Although hotel room is a little small, it was a fantastic stay. The Kumamon in the lobby was an attraction .. should have more of the cute Kumamon around .. 👍🏻 Thank you Mitsui .. will be back.
    Reviewed December 27, 2018
    Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us, and appreciate your valuable feedback on our rooms and amenities as well as our services. We have been trying all our best to provide excellent service to every customer who visit here in happily with comfortable stay. Your valuable feedback is highly valued by us and is very important for the hotel to keep improving our service quality. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
    Responded January 01, 2019
    Mitsui Garden Hotel Kumamoto
    9.2
    Exceptional
    Estelle from Singapore
    Couple
    Comfort Queen Room - Non-Smoking
    Stayed 1 night in December 2018
    Good location ”
    Loved the location: right beside a shopping arcade with plenty of food options, and a 5 min walk from the Kotsu Bus Terminal. JR station is a 20-30min walk away but easily accessble via the city tram. Room is small and basic but clean.
    Reviewed December 18, 2018
    Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us, and appreciate your valuable feedback on our rooms and amenities as well as our services. We have been trying all our best to provide excellent service to every customer who visit here in happily with comfortable stay. Your valuable feedback is highly valued by us and is very important for the hotel to keep improving our service quality. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
    Responded December 22, 2018
    Mitsui Garden Hotel Kumamoto
    8.0
    Excellent
    Shelley from Singapore
    Couple
    Comfort Queen Room - Non-Smoking
    Stayed 2 nights in November 2018
    Great Location”
    Location was in the heart of downtown area, with plenty of food easily available even deep into the night. Great for shopping and sightseeing, the Kumamoto Castle was within walking distance (10-15 mins). We had to get from the JR station via the local tram (alight at “Karashimacho”; ¥170 for each trip), but navigation to hotel was manageable and not difficult. Hotel service staff were excellent and helpful with all our enquiries. Room facilities was comfortable too.
    Reviewed November 23, 2018
    Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us: and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
    Responded November 26, 2018
    Mitsui Garden Hotel Kumamoto
    9.6
    Exceptional
    Nipha from Thailand
    Couple
    Semi-Double Non-Smoking
    Stayed 1 night in November 2018
    Great stay”
    the hotel is clean and well located closed to the Kumamota Castle and JR station. The staff are very helpful and can communicate in English very well. The room is quite small but this is Japan. Breakfast selection are good. I would recommend this hotel to my friends and would love to go back there again.
    Reviewed November 21, 2018
    Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us: and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
    Responded November 26, 2018
    Mitsui Garden Hotel Kumamoto
    12345
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    Mitsui Garden Hotel Kumamoto
    |Excellent 8.5
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    • Excellent location
    • Kato Kiyomasa Statue
    • Karashimacho Tram Station is within 0.18 km