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Excellent8.2
Based on 110 reviews
93% would recommend to a friend
Mitsui Garden Hotel Kumamoto
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Lobby
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Lobby
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8.2 Excellent guest rating
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"It is just 5 minutes walk to the city tram station."

WONGHong Kong
Entrance
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8.3 Excellent location
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8.3Location
  • 150 m to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Single Room - Smoking
  • 14 m²
  • Shower and bathtub
  • 1 single bed
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Twin Room - Non-Smoking
  • 21 m²
  • Shower and bathtub
  • 2 single beds
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Semi-Double Smoking
  • City view
  • 14 m²
  • 1 semi double bed
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Economy Double Smoking
  • City view
  • 15 m²
  • 1 double bed
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Twin Non-Smoking
  • City view
  • 21 m²
  • 2 single beds
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Single - Non-Smoking
  • City view
  • 14 m²
  • 1 semi double bed
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Kumamon Theme Twin Room
  • City view
  • 21 m²
  • 1 single bed
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Triple Room - Smoking
  • 22 m²
  • Non-smoking room
  • 2 single beds and 1 sofa be...
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Triple Room - Non-Smoking
  • 22 m²
  • Non-smoking room
  • 2 single beds and 1 sofa be...
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Twin Room - Kuma Room
  • 21 m²
  • Shower and bathtub
  • 2 single beds
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Single Room - Non-Smoking
  • 14 m²
  • Shower and bathtub
  • 1 single bed
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Triple - Non-Smoking
  • City view
  • 22 m²
  • 2 single beds and 1 sofa be...
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Economy Double Non-Smoking
  • City view
  • 15 m²
  • 1 double bed
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Twin Smoking
  • City view
  • 21 m²
  • 2 single beds
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Semi-Double Non-Smoking
  • City view
  • 14 m²
  • 1 semi double bed
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Nearest essentials

Airports
  • 14 km
  • Kumamoto Airport (KMJ)
  • 55 km
  • Saga Airport (HSG)
Public transportation
  • 150 m
  • Karashimacho Tram Station
  • 200 m
  • Keitokukomae Tram Station
Hospital or clinic
  • 100 m
  • Hakuai-kai Hospital
Pharmacy
  • 550 m
  • Sogo Pharmacy
Convenience store
  • 300 m
  • Lawson
Cash withdrawal
  • 200 m
  • ATM

More about Mitsui Garden Hotel Kumamoto

An overview

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What they offer

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Verified traveler reviews

Agoda Reviews (110)
Booking.com Reviews (752)

5.7

Filter by traveler type:
  • Cleanliness 8.7
  • Facilities 7.9
  • Location 8.3
  • Room comfort and quality 7.7
  • Service 8.5
  • Value for money 8.2
Excellent
  • Cleanliness 8.8
  • Facilities 8.0
  • Location 8.8
  • Room comfort and quality 9.3
  • Service 8.8
  • Value for money 7.6
  • Cleanliness 8.3
  • Facilities 7.5
  • Location 8.1
  • Room comfort and quality 7.6
  • Service 8.2
  • Value for money 8.0
  • Cleanliness 9.4
  • Facilities 8.8
  • Location 8.7
  • Room comfort and quality 9.7
  • Service 9.2
  • Value for money 9.3
Very good
  • Cleanliness 8.7
  • Facilities 7.7
  • Location 8.0
  • Room comfort and quality 6.7
  • Service 8.0
  • Value for money 7.6
  • Cleanliness 8.9
  • Facilities 7.4
  • Location 8.1
  • Room comfort and quality 5.0
  • Service 8.5
  • Value for money 7.9
  • Cleanliness 9.2
  • Facilities 8.2
  • Location 8.9
  • Room comfort and quality 6.0
  • Service 8.7
  • Value for money 8.5
Provided by verified guests of Agoda
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  • 繁體中文 (香港)
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Room type
  • Semi-Double Smoking
  • Single - Non-Smoking
  • Twin Smoking
  • Single Room - Non-Smoking
  • Twin Room - Non-Smoking
  • Triple Room - Non-Smoking
  • Twin Room - Kuma Room
  • Twin Non-Smoking
  • Semi-Double Non-Smoking
  • Triple - Non-Smoking
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Showing 86 verified written reviews
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9.6
WONG from Hong Kong
Group
Triple - Non-Smoking
Stayed 1 night in July 2017
Exceptional”
It is just 5 minutes walk to the city tram station.
Reviewed July 13, 2017
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9.2
Wai from Australia
Family with young children
Semi-Double Non-Smoking
Stayed 1 night in June 2017
Carpark limit”
Carpark enter is too low, normal 7 seats car can't get into the carpark as the height setup way too low, should be well provided where to park the car with higher 155cm.
Reviewed June 05, 2017
Dear Sir / Madam We sincerely apologies about parking lot issue relating to our services providing which was not reached your expectation. There are 4 parking lot included contractive parking lot nearby and these are first-come, first-served. Hotel parking lot has vehicle restrictions and cars that can enter are limited. Night time wiil close all of the contractive parking lot after 10~11 p.m. We have been trying all our best to provide excellent service to every customer who visit here in happily with comfortable stay. Your valuable feedback is highly valued by us and is very important for the hotel to keep improving our service quality. Many thanks for your kindly understanding in this case and accept our apologies, hopefully, we could service you again in the next shortly future and you will see how improvement we are. Mitsui Garden Hotel Kumamoto Front Manager
Responded June 11, 2017
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Mitsui Garden Hotel Kumamoto
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9.2
Hsiu from Taiwan
Group
Twin Non-Smoking
Stayed 1 night in January 2017
I'm pleased to recommend this hotel to others”
The room was small but equipped. A little hard to open big luggage. Bathroom was very well and comfortable. A little walk to the main shopping street, but it's quite and save at night. Staffs were very kind. A little pity that there were no Kumamoto in the room as the photo showed.
Reviewed March 14, 2017
Dear Sir / Madam, Hsiu Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us: and appreciate your valuable feedback on our rooms and amenities as well as our services. We have been trying all our best to provide excellent service to every customer who visit here in happily with comfortable stay. Your valuable feedback is highly valued by us and is very important for the hotel to keep improving our service quality. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
Responded May 13, 2017
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Mitsui Garden Hotel Kumamoto
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9.6
Tsoi from Australia
Group
Semi-Double Non-Smoking
Stayed 1 night in March 2017
Exceptional”
The hotel is clean and well located near shopping area and sight seeing. The bed is very comfortable.
Reviewed March 14, 2017
Dear Sir / Madam, Tsoi Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us: and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
Responded May 13, 2017
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Mitsui Garden Hotel Kumamoto
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8.0
SIU from Hong Kong
Solo traveler
Triple - Non-Smoking
Stayed 1 night in February 2017
good good good..............................”
good good good....................................................
Reviewed February 04, 2017
Dear Sir / Madam, Siu Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us: and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
Responded May 13, 2017
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Mitsui Garden Hotel Kumamoto
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6.0
Ka from Hong Kong
Couple
Semi-Double Non-Smoking
Stayed 1 night in January 2017
Good”
Nil
Reviewed January 11, 2017
Dear Sir / Madam, Ka Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us: and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
Responded May 13, 2017
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8.0
David from France
Couple
Semi-Double Non-Smoking
Stayed 1 night in November 2016
Nice place, conveniently located”
Good breakfast
Reviewed November 24, 2016
Dear Sir / Madam, David Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us: and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
Responded May 13, 2017
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7.6
Elvi from Indonesia
Couple
Semi-Double Non-Smoking
Stayed 1 night in November 2016
Good location, very small room”
Stayed here on November when the weather is still transitioning from. Room is very very small and stuffy because we cannot use the cool function on the air conditioner. There were only heater. Bed is a bit hard, kind of small for a couple, pillow is very flat. On the positive side, service is good, location is good, many shops nearby, just 4 min walk from city tram and less than 10 min walk to bus stop to board the airport limo bus.
Reviewed November 10, 2016
Dear Sir / Madam, Elvi Thank you for staying with us and for your kind review and recommendation. We sincerely apologies about some problem issue relating to our services providing which was not reached your expectation. We have been trying all our best to provide excellent service to every customer who visit here in happily with comfortable stay. and appreciate your valuable feedback on our rooms and amenities as well as our services.Your valuable feedback is highly valued by us and is very important for the hotel to keep improving our service quality. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
Responded May 13, 2017
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Mitsui Garden Hotel Kumamoto
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6.8
Monica from Hong Kong
Couple
Semi-Double Smoking
Stayed 1 night in March 2016
Staff is friendly and helpful”
A bit small for the room
Reviewed March 29, 2016
Dear Sir / Madam, Monica Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us: and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
Responded May 13, 2017
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Mitsui Garden Hotel Kumamoto
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8.8
Tsz from Hong Kong
Solo traveler
Single - Non-Smoking
Stayed 1 night in March 2016
very good location”
bigger room than my expectation. near shopping area. kumamon is cute
Reviewed March 17, 2016
Dear Sir / Madam, Tsz Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us: and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
Responded May 13, 2017
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