12 Nov 2018
Monday
13 Nov 2018
Tuesday
2 adults, 0 children
1 room
"Nice decent room for the price."
Eu N.
|
April 22, 2018
See map
Excellent
Location
8.6
Removed from saved list
Mitsui Garden Hotel Kyoto Sanjo
- Inside city center
-
What's nearby?
From 1049 reviewsSee what guests said
8.4
/
10
Excellent service
8.8
Recommended by 94% of guests
| Value for money | 8.0 |
| Location rating | 8.6 |
| Nearest airport | Osaka International Airport (ITM) |
| Distance to airport | 37.7 km |
270 meters to public transportation
Located in heart of Kyoto
Free Wi-Fi in all rooms!
Hot tub
Room choices
8.3
Excellent
Room comfort & quality
This property is in high demand!Last booked 5 hours ago | 11 travelers are looking at this property right now
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Family Room Non-Smoking
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- Room size: 34 m²/366 ft²
- Non-smoking
- 3 single beds and 1 sofa be...
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Family Room Smoking
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- Room size: 34 m²/366 ft²
- Smoking allowed
- 3 single beds and 1 sofa be...
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Twin Room Smoking
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- Room size: 19 m²/205 ft²
- Smoking allowed
- 2 single beds
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Twin Room - Non-Smoking
...
- Room size: 19 m²/205 ft²
- Non-smoking
- 2 single beds
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Semi-Double Bed Smoking
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- Room size: 16 m²/172 ft²
- Smoking allowed
- 1 semi double bed
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Double Room - Smoking
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- Room size: 19 m²/205 ft²
- Smoking allowed
- 1 double bed
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Triple Bedded Non-Smoking
...
- Room size: 25 m²/269 ft²
- Non-smoking
- 3 single beds
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Triple Bedded Smoking
...
- Room size: 25 m²/269 ft²
- Smoking allowed
- 3 single beds
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Semi-Double Bed Non-Smoking
...
- Room size: 16 m²/172 ft²
- Non-smoking
- 1 semi double bed
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Double Room - Non-Smoking
...
- Room size: 19 m²/205 ft²
- Non-smoking
- 1 double bed
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Have a question for Mitsui Garden Hotel Kyoto Sanjo?
What people love about the property
"The staff is very attentive"
prapasri
|
February 25, 2018
"Definitely will choose this hotel next time if I come to Kyoto."
injung
|
January 24, 2018
"Very good breakfast and staff is very helpful."
Mevan
|
January 22, 2018
Compare to other recommended properties
 Mitsui Garden Hotel Kyoto Sanjo |  | Best value!  |  | |
| Guest rating | Excellent 1046 reviews 8.4 Location 8.6 | Excellent 2280 reviews 8.5 Location 8.4 | Exceptional 1180 reviews 9.1 Location 9.4 | Exceptional 1636 reviews 9.0 Location 9.5 |
| Neighborhood | Kawaramachi | Kawaramachi | Kyoto | Kawaramachi |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
"The staff were extremely helpful."
YUY F.
|
March 3, 2018
An overview
This economy class hotel, situated in the city center, is located in the Shijo area. Mitsui Garden Hotel Kyoto Sanjo is ideally positioned for exploration of this unique city and the beautiful natural surroundings. Guests will enjoy a location that is near the business, commercial, and shopping districts as well as significant cultural attractions. The hotel offers modern guestrooms decorated with traditional Japanese decorations and a pleasing color scheme that promotes leisure. Additionally, guests can utilize the modern business and conference rooms. Mitsui Garden Hotel Kyoto Sanjo is perfect for business travelers that want economy class guestrooms and a central location.
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Nearest essentials
Airports
Osaka International Airport (ITM)
37.7 km
55 minutes
Kobe Airport (UKB)
63.6 km
1.4 hours
Public transportation
Karasuma Oike Subway Station
270 m
3 minutes
Karasuma Train Station
490 m
Shopping
Daimaru Department Store
520 m
Hospital or clinic
Kyotoshijo Hospital
830 m
14 minutes
Convenience store
Lawson
690 m
Cash withdrawal
ATM
260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby
Japanese cuisine
Zuientei
40 m Japanese
Robatasushihotaru
80 m Japanese, Sushi
A-Goole
100 m Japanese
American cuisine
California no Aoi Sora
340 m American, Bar, Pub
Masusan Coffee Shop
710 m American, Cafe
Very Berry Cafe Gokomachi
710 m American, Cafe
Asian cuisine
Somushi Kochaya
70 m Asian, Korean
Sanjo Owariya
190 m Asian
Korean Kitchen Anpan
230 m Asian, Korean
What they offer
"Staff is very very good."
Eddie
|
March 12, 2018
Languages spoken
- English
- Japanese
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Garden
- Massage
- Tours
- Hot tub
- Spa
Dining, drinking, and snacking
- Coffee shop
- Restaurants
- Vending machine
Services and conveniences
- Concierge
- Laundry service
- Shops
- Daily housekeeping
- Luggage storage
- Smoking area
- Dry cleaning
- Safety deposit boxes
For the kids
- Family room
Access
- Elevator
- Front desk [24-hour]
- Security [24-hour]
- Facilities for disabled guests
- Pets allowed
- Wheelchair accessible
Getting around
- Car park [on-site]
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What's nearby
Most popular landmarks
- Nijo Castle - 1.08 km
- Kyoto Imperial Palace - 1.82 km
- Sanjusangendo Hall - 2.46 km
- Kiyomizu Temple - 2.69 km
- Eikando Zenrinji Temple - 3.4 km
- Ginkaku-ji Temple - 4.14 km
- Ryoanji Temple - 4.67 km
- Fushimi Inari Shrine - 4.82 km
- Arashiyama Mountain - 7.43 km
Closest landmarks
- Sohya Tas - 30 m
- WAnkodo Kyoto - 80 m
- Miyai Furoshiki & Fukusa Gallery - 120 m
- Chohoji Temple - 150 m
- Shin-Puh-Kan Shopping Center - 190 m
- Katayama Bunzaburo Shoten Kyoto Honten - 210 m
- Shinpuhkan - 220 m
- Kyoto Yaoichi Honkan - 220 m
- Kaleidoscope Museum of Kyoto - 320 m
- Miyabi Yuki - 340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Children 0-5 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 6 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 11:00 AM
The property
Non-smoking rooms/floors: Yes
Number of floors: 9
Number of restaurants: 1
Number of rooms : 169
Room voltage: 100
Year property opened: 1989
Most recent renovation: 2016
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Real reviews from real guests
Agoda Reviews (1049)Booking.com Reviews (2338)
8.4
/
10
Excellent
Provided by verified guests of 
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All guests (1049)
All room types
Showing 630 verified guest comments
12345
7.2
Very good
Nancy from United States
Solo traveler
Standard Twin Room for Single Use Non-Smoking
Stayed 4 nights in November 2018
Very good”
a very friendly staff some spoke english which was useful for me!! the bed was good the tv not much english & no sleep timer option!
their bath was very crowded always!
the breakfast buffet had nice choices but they couldn’t keep up with the demands of the guests since there were constantly empty serving dishes waiting to be refilled!! a very convenient location near a subway stop and easy walking to the fish market& many restaurants +shops 👍
Reviewed November 11, 2018
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9.2
Exceptional
Francisco from United Arab Emirates
Family with young children
Triple Bedded Non-Smoking
Stayed 3 nights in October 2018
City Break with small child”
Great location, 2 minutes walk from subway and 10 walk from Nishiki Market. Rooms with reasonable size (compared to others in Japan), has a nice small onsen and excellent customer service.
Reviewed October 28, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to share your valuable feedback. We are glad to hear that you were satisfied with our location and our staff’s service. We are located in middle of Kyoto city and there are some sightseeing spots such as Nijo castle, Kyoto Imperial palace and Rokkakudo temple in walking distance as you mentioned. Our guests are able to go anywhere easily. Moreover, we provide variety of amenity at the room such as complimentary water bottle, hair and tooth brush and night wear something like that. Our garden bath has favorite reputation from many guests and ir gives them comfortable time. Once again, we appreciate for your comment and we hope to have an opportunity to welcome you again in the future. Front Office Manager
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Mitsui Garden Hotel Kyoto Sanjo
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9.6
Exceptional
Paul from Australia
Family with teens
Triple Bedded Non-Smoking
Stayed 4 nights in September 2018
Very good highly recommended at this hotel ”
Very good facility comfortable bed great wifi
Reviewed October 03, 2018
Thank you for staying with us at the Mitsui Garden Hotel and taking time out of your valuable day to write us a review.
We are very happy to hear that you were satisfied with your stay and that we were able to meet your needs. regarding to our facility we attempt to provide a comfortable space filled with hospitality and relaxation. Also for our beds we use top of the art quality beds from Serta so that our customers can calmly sleep from the long day they had. For our wifi, since many of our customers stay with us for vacation from either foreign countries or for business purposes so providing the nmaximum wifi is crucial. We appreciate customer reviews since we are always looking for room to improve.
Thank you for staying with us at the Mitsui Garden Hotel Kyoto Sanjo and we look forward to having you stay with us for your next trip to Kyoto.
Front Office Manager
Mitsui Garden Hotel Kyoto Sanjo
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Mitsui Garden Hotel Kyoto Sanjo
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5.6
bauhsiang from Taiwan
Couple
Twin Room - Non-Smoking
Stayed 3 nights in October 2017
Above average”
The property is lacking a lot of things such as reasonable accomdation such as offering complimentary upgrade due to unusual circumstances. The rooms are extremely small for it charges. The carpet has unpleasant order, the bathroom is so outdated, and the waiting time for checking/out was too long.
Reviewed October 01, 2018
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Sanjyo. We appreciate that you taking the time to write us about your unpleasant experience.
We are really disappointed to read that the cleanliness of the carpet was insufficient and you have felt unpleasant and uncomfortable with the room you were staying despite of up grading.
We are also sorry to have kept you waiting when check-in and check-out. We will be certain that your next trip with us will be more comfortable and relaxing, as it should be.
Thank you very much for your rating to our hotel. We value your assessment which enables us to continuously improve our operation and guest services include refurbishment. Once again, we appreciate your feedback and we are looking forward to welcoming you again in near future.
Front Office Manager
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Mitsui Garden Hotel Kyoto Sanjo
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10.0
Exceptional
Vickie from Australia
Couple
Stayed 2 nights in September 2018
Great choice”
Loved the garden ambience of the hotel and the excellent location - easy transport access, subway connection to Kyoto Station just 3 stops away. Easy walk to the castle, the markets and more. Facilities in the room were just right with a super comfortable bed. Excellent breakfast. Loved the garden view hot bath. Would stay again!
Reviewed September 30, 2018
Thank you for having stayed at Mitsui Garden Hotel Kyoto Sanjo and providing your valuable comment. We are centrally located and the exit no.6 of Karasuma-Oike subway station is within the walking distance, just one minute walk. Our useful location also facilitates you to have easy access to various directions in town. Based on this, it is our great pleasure to welcome you back for a variety of purposes which Kyoto offers in diversity. We are also delighted to hear that you were pleased with our breakfast in the moment of relaxing morning. We value your precious comment which enables us to continuously improve our services. Once again, we look forward to being of service to you on your next visit to Kyoto in the near future. Front Office Manager
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Mitsui Garden Hotel Kyoto Sanjo
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10.0
Exceptional
Tin from Hong Kong
Solo traveler
Twin Room - Non-Smoking
Stayed 3 nights in August 2018
Very good”
A bit far from Kyoto city but it's a nice hotel.
Reviewed September 05, 2018
Thank you very much for staying at Mitsui Garden Hotel Kyoto Sanjyo. From now on, we make lots of efforts to improve our service and aim for being a good hotel, which could be chosen by many guests. We all are waiting for your coming back and hope to see you soon. Thank you very much. Front Office Manager.
Responded September 06, 2018
Mitsui Garden Hotel Kyoto Sanjo
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10.0
Exceptional
Juyoung from South Korea
Couple
Stayed 1 night in August 2017
Enjoyed the stay at this hotel”
Near by the subway station, very close to the local restaurant area. Nice and clean
Reviewed August 13, 2018
Thank you very much for staying at Mitsui Garden Hotel Kyoto Sanjyo. Our hotel is located near the "Karasuma Oike" subway station so that it is easy for any guests who coming for business, traveling and shopping. This point could be one of the advantegases for many guesｔs. It is our great plesure that your stay at our hotel could be a part of your precious memories and unforgettable trip in Kyoto. From now on, we make lots of efforts to improve our sevice and aim for being a good hotel, which could be chosen by many guests. We all are waiting for your coming back and hope to see you soon. Thank you very much. Front Office Manager.
Responded August 13, 2018
Mitsui Garden Hotel Kyoto Sanjo
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8.8
Excellent
Elaine from Singapore
Group
Stayed 3 nights in July 2018
Nice room”
Room was clean and spacious, very comfy beds. My brother took the breakfast and liked it very much. The hot jacuzzi facilities has quality body and face wash. Great location, stone's throw from a Starbucks and Karasuma Oike train station. Within walking distance of Namba Station.
Reviewed July 31, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to share your valuable feedback. We feel grateful to receive your many compliments about our hotel. Our room and bed is our key points and we are relieved that you have stayed comfortably. Regarding with breakfast, we provide both Japanese and Western cuisine of buffet style which many guests like. We also prepare Kyoto cuisine and you might have enjoyed Kyoto taste. Moreover, we are placed in central of Kyoto and there are many stores such as convenience stores, restaurants and cafes nearby as you mentioned. Our nearest station is ‘Karasuma Oike’ station and it is third stop from Kyoto station. In addition, Namba station is in Osaka and not near our hotel, therefore, you seem to misunderstand it. Once again, thank you very much for your comments and we hope to have an opportunity to welcome you again in the near future. Front Office Manager
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Mitsui Garden Hotel Kyoto Sanjo
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8.8
Excellent
James from United States
Family with teens
Double Room (Small Double Bed) - Non-Smoking - Non Refundable
Stayed 3 nights in June 2018
Clean, comfortable, accessible and excellent staff.”
Great location, friendly and helpful staff, convenient to transportation. Would definitely recommend.
Reviewed July 29, 2018
Thank you for your inquiry and staying with us at the Mitsui Garden Hotel Kyoto Sanjo. We are glad that our hotel has met your standards as well as your needs. We would like to mention that we put great focus into the location of our hotel, making it as accessible as possible to transportation, the city as well as sightseeing and more. We appreciate your feedback and hope to have you stay with us again at the Mitsui Garden Hotel Kyoto Sanjo.
Front Office Manager.
Responded July 30, 2018
Mitsui Garden Hotel Kyoto Sanjo
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8.8
Excellent
Danica from Philippines
Group
Triple Bedded Non-Smoking
Stayed 2 nights in March 2018
Super nice hotel ”
The hotel was nice however it was a bit expensive. The room was bigger than the one’s in tokyo 😊 enjoyed my stay here
Reviewed July 29, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time from your busy schedule to provide us with your precious feedback. We are delighted to hear that you enjoyed your stay with us. However, we are sorry to hear that you were not satisfied with the rate. The rate would be changed every day and if the reservation is in the high seasons such as cherry blossoms, Gion festival and so on The rate will be higher than the other seasons. Once again, thank you for your valuable review and we hope to have an opportunity to welcome your here in Kyoto in the near future. Front Office Manager
Responded July 29, 2018
Mitsui Garden Hotel Kyoto Sanjo
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8.4
Excellent
Lorraine from United States
Group
Triple Bedded Non-Smoking
Stayed 4 nights in July 2018
Quiet and convenient location, staff with good English skills ”
+good and helpful staff with good English skills
+convenient location to transportation and convenient stores, museum, book store and Starbucks nearby
+ room adequate
Bathroom okay, may need to update deordorizer setting on the toilet
Reviewed July 18, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and giving us your precious feedback. As you mentioned, our convenient location enables everyone to get easy access to various venues for a multitude of purposes, such as sightseeing, shopping, and business and so on. With regard to the toilet in the guest room, we are so sorry for the inconvenience you have experienced while you were stayng with us. We would attempt to do our best for further improvement on this matter to welcome all our future guests. We look forward to welcoming you in Kyoto in the near future. Front Office Manager
Responded July 19, 2018
Mitsui Garden Hotel Kyoto Sanjo
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9.2
Exceptional
HAN-CHUN from Taiwan
Family with teens
Stayed 2 nights in July 2018
Great to stay”
not far from the subway station, everything in hotel is fine. We can put the luggage there before check in and after check out. It's quit convenient for us.
Reviewed July 16, 2018
Thank you very much for staying at Mitsui Garden Hotel Kyoto Sanjyo. Our hotel is located near the "Karasuma Oike" subway station so that it is easy for any guests who coming for business, traveling and shopping. This point could be one of the advantegases for many guesｔs. It is our great plesure that your stay at our hotel could be a part of your precious memories and unforgettable trip in Kyoto. From now on, we make lots of efforts to improve our sevice and aim for being a good hotel, which could be chosen by many guests. We all are waiting for your coming back and hope to see you soon. Thank you very much. Front Office Manager.
Responded July 16, 2018
Mitsui Garden Hotel Kyoto Sanjo
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7.6
Very good
James from United States
Couple
Stayed 3 nights in July 2018
Quite hotel that caters to business travels.”
Clean and safe. Breakfast buffet was mostly traditional Japanese.
Reviewed July 09, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to share your valuable feedback. We are pleased to hear that you were satisfied with the cleanliness, and breakfast. The breakfast is one of the our appealing points that we have received thousands of positive evaluations in the past. Once again, thank you for your precious review and we look forward to welcoming you here in Kyoto in the near future. Front Office Manager
Responded July 11, 2018
Mitsui Garden Hotel Kyoto Sanjo
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8.4
Excellent
Leigh from Australia
Group
Stayed 1 night in July 2018
Excellent”
Very pleasant hotel, with the nicest and most helpful staff you could hope to find. Facilities are first rate and the 'travel buddy' they provide is a brilliant addition that we didn't get anywhere else. Very small rooms though with a cramped bathroom are the only downfalls of this hotel.
Reviewed July 07, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to provide us with your valuable feedback. We are delighted to hear that we did meet your expectation with the service, facilities, and Handy. We currently provide the Handy which is the smart phone that you can take to the city. It attends you with the map of Kyoto and lots of information of the restaurants which help you exploring Kyoto more smoothly. Furthermore, you are able to make a phone call for free of charge with the Handy. On the other hand, we are sorry to hear that you were not satisfied with the size of the room, and bathroom. We also offer large room, such as deluxe twin (25㎡) and family room (34㎡), recommended to the guests who expect to stay in spacious room. Once again, thank you for your precious evaluation and we look forward to welcoming you here in Kyoto in the near future. Front Office Manager
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Mitsui Garden Hotel Kyoto Sanjo
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8.8
Excellent
David from South Korea
Couple
Double Room - Non-Smoking
Stayed 3 nights in November 2017
Great location, close to subway”
Great location, easy to walk to the Subway! Rooms were small but comfortable, seemed pretty standard. Didn't spend much time in the hotel, went out exploring the city mostly but the hotel was a great jumping off point!
Reviewed July 04, 2018
Thank you for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to give us your valuable comment. We are so pleased to hear that you were very satisfied with our atmosphere, staffs and location. As you mentioned, our hotel is located in the middle of the city and there is a subway station closeby which is a crossing point of two main lines: one is Karasuma-Oike line and the other is Tozai-line so that you could visit most of the places from this station. Furthermore, there are some markets in which you could try some street foods and buy some suveniours in the working distance. Indeed, our location has got a lot of reputations from the guest who visit for either business or traveling so far. Once again, thank you for your recommendation and your precious feedback. We look forward to seeing you again in Kyoto. Front Office Manager.
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Mitsui Garden Hotel Kyoto Sanjo
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10.0
Exceptional
Tom from United States
Couple
Triple Bedded Non-Smoking
Stayed 4 nights in June 2018
Exceptional”
Public bath nice but very crowded
Reviewed June 18, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to share your valuable feedback. We are so pleased to hear that you were satisfied with the public bath. As you mentioned, it is expected some peak times around 9pm-11pm depending on the date. However, the public bath is one of out appealing points and we have received thousands of positive evaluations in the past. Once again, thank you for your precious comment and we look forward to welcoming you here in Kyoto in the near future. Front Office Manager
Responded June 21, 2018
Mitsui Garden Hotel Kyoto Sanjo
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9.2
Exceptional
Eddie from Indonesia
Family with young children
Twin Room - Non-Smoking
Stayed 2 nights in March 2018
Superb staff”
I really recommend this hotel. They have superb staff.
The receptionist really polite and help me during my check in.
They have map, and explain to me how to visit fmaous tourist spot in Kyoto.
Since I was with my 1,5 year son. They gave me special amenities for my son which has kids slipper. My son really love it.
The next day, when I was looking for taxi, it was raining. The staff lent me 2 umbrellas which I never asked from them. .
Location near to starbuck. And walking distance to supermarket.
I never walked to MRT station. Since there were 4 of us, we mostly took taxi. Taxi is easily accessible from our hotel.
Reviewed June 15, 2018
Thank you for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to give us your valuable comment. We are so pleased to hear that you were very satisfied with our atmosphere, staffs and location. As you mentioned, our hotel is located in the middle of the city and there is a subway station closeby which is a crossing point of two main lines: one is Karasuma-Oike line and the other is Tozai-line so that you could visit most of the places from this station. Furthermore, there are some markets in which you could try some street foods and buy some suveniours in the working distance. Once again, thank you for your recommendation and your precious feedback. We look forward to seeing you again in Kyoto. Front Office Manager.
Responded June 17, 2018
Mitsui Garden Hotel Kyoto Sanjo
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9.6
Exceptional
Alison from Australia
Family with young children
Twin Room - Non-Smoking
Stayed 3 nights in May 2018
Exceptional”
We loved the onsen under the hotel. Breakfast was delicious and the location was very handy.
Reviewed June 02, 2018
Thank you for having stayed at our hotel this time and spending your time on giving us a valuable comment. We are pleased to hear that you liked our location and our public bath. Even though there is a private bath in the room, many guests from all over the world like our public bath because it has a beautiful Japanese garden outside. Furthermore, it is our pleasure to have such a wonderful comment that you have tried our breakfast. Our restaurant which is lacated on the first floor, serves you a Jjapanese style which has a variety of options including western style. We are looking forward to seeing you again in the near future. Thank you very much. Front Office Manager.
Responded June 03, 2018
Mitsui Garden Hotel Kyoto Sanjo
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10.0
Exceptional
Lucinda from United States
Family with teens
Family Room Non-Smoking
Stayed 4 nights in May 2018
Lovely hotel,well located”
The hotel room easily accomadated the three twin beds. There was a lovely hot baths on site. Also many nice shops and restaurants nearby. Be sure you tell taxi that it is the Sanjo branch you want.
Reviewed May 28, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to provide us with your valuable feedback. We are so pleased to hear that we could meet your expectation with the room, and location. We are centrally located in the city and have an easy access to various directions with a walking distance. Furthermore, it is around 15 minutes to Nijo castle and also Nishiki Market which are one of the most famous attractions in Kyoto city. Once again, thank you for your precious review and we look forward to welcoming you here in Kyoto in the near future. Front Office Manager
Responded May 29, 2018
Mitsui Garden Hotel Kyoto Sanjo
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10.0
Exceptional
Katherine from United States
Couple
Stayed 2 nights in May 2018
Phenomal Staff”
The staff at Mitsui Garden Hotel Kyoto Sanjo were incredibly helpful and accommodating. I had accidentally booked a room with two single beds they were happy to accommodate us. They gave helpful instructions to interesting places and great restaurant recommendations.Then when leaving the hotel, they helped us send luggage to our next hotel making the simple for us.
I hope to stay with them again in the future.
Reviewed May 24, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to share your valuable feedback. We are delighted to hear that you were impressed with the service. It always be pleasure for us to help making our guests stay comfortably. As you mentioned, we provide the derivery service that you can send your luggage anywhere in Japan. Once again, thank you for such a meaningful comment and we look forward to welcoming you here in Kyoto in the near future. Front Office Manager
Responded May 25, 2018
Mitsui Garden Hotel Kyoto Sanjo
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