18 Nov 2018
Sunday
19 Nov 2018
Monday
2 adults, 0 children
1 room
"All in all a good stay"
Man K.
|
November 14, 2017
See map
Excellent
Location
8.1
Removed from saved list
What guests are saying:
A wonderful mix of Japanese traditional and modern style
This hotel is really perfect, clean, well located, not expensive for Japan.
Well, all you need is in this hotel, whatever it is a first trip or not in Kyoto !
Highly recommend this hotel !
I will definitely stay again! Amazing staff! Thank you!
This hotel is really perfect, clean, well located, not expensive for Japan.
Well, all you need is in this hotel, whatever it is a first trip or not in Kyoto !
Highly recommend this hotel !
My 2nd time stayed in this hotel, quite nice!
This hotel is really perfect, clean, well located, not expensive for Japan.
Well, all you need is in this hotel, whatever it is a first trip or not in Kyoto !
Highly recommend this hotel !
Awesome
大好き！
I couldn't be happier with my stay at Mitsui Garden Hotel Kyoto, Shinmachi Bettei. The staff were amazing and extremely friendly, and the facilities were the perfect mix between traditional and modern. The sento (in door public bath) was a one of a kind experience!!
Very modern, stylish, clean and nice hotel. Very good public hot spring bathing facilities. If I knew this chain before, I would book Mitsui Garden hotel for all my stopovers in Japan.
Mitsui Garden Hotel Kyoto Shinmachi Bettei
361 Rokkaku-cho Rokkaku-sagaru Shinmachidori Nakagyo-ku, Kawaramachi, Kyoto, Japan, 604-8212 - View on map
- Inside city center
-
What's nearby?
From 735 reviewsSee what guests said
8.8
/
10
Exceptional cleanliness
9.4
Recommended by 97% of guests
| Value for money | 8.5 |
| Distance to city center | 1 km |
| Location rating | 8.1 |
| Nearest airport | Osaka International Airport (ITM) |
| Distance to airport | 37.5 km |
400 meters to public transportation
Located in heart of Kyoto
Free Wi-Fi in all rooms!
Garden
Room choices
8.9
Excellent
Room comfort & quality
This property is in high demand!Last booked 3 hours ago | 7 travelers are looking at this property right now
See photos and details
Eco-Friendly Superior Triple Room - Non-Smoking
...
- Room size: 29 m²/312 ft²
- Shower and bathtub
- 3 single beds
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Deluxe Twin Room - Non-Smoking - Check In After 1700
...
- Room size: 33 m²/355 ft²
- Shower and bathtub
- 2 single beds
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Superior Triple Room - Non-Smoking - Check In After 1700
...
- Room size: 29 m²/312 ft²
- Shower and bathtub
- 3 single beds
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Superior Twin Room - Non-Smoking - Check In After 1700
...
- Room size: 27 m²/291 ft²
- Shower and bathtub
- 2 single beds
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Standard Twin Room - Non-Smoking - Check In After 1700
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- Room size: 22 m²/237 ft²
- Shower and bathtub
- 2 single beds
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Eco-Friendly Standard Twin Room - Non-Smoking
...
- Room size: 22 m²/237 ft²
- Shower and bathtub
- 2 single beds
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Standard Double Room - Non-Smoking - Check in After 1700
...
- Room size: 19 m²/205 ft²
- Shower and bathtub
- 1 king bed
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Eco-Friendly Standard Double Room - Non-Smoking
...
- Room size: 19 m²/205 ft²
- Shower and bathtub
- 1 king bed
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Superior Twin for Triple use
...
- Room size: 29 m²/312 ft²
- City view
- 1 single bed and 2 semi dou...
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Deluxe Twin - Non-Smoking
...
- Room size: 33 m²/355 ft²
- City view
- 2 semi double beds
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Have a question for Mitsui Garden Hotel Kyoto Shinmachi Bettei?
What people love about the property
"Very modern, stylish, clean and nice hotel."
Yulia
|
July 2, 2017
"The staff is nice and helpful."
Chiu P.
|
June 22, 2017
"I enjoyed my stay and do recommend to friends."
Yin A.
|
May 13, 2017
Compare to other recommended properties
 Mitsui Garden Hotel Kyoto Shinmachi Bettei | Best value!  |  |  | |
| Guest rating | Excellent 735 reviews 8.8 Location 8.1 | Exceptional 425 reviews 9.3 Location 8.9 | Exceptional 1008 reviews 9.2 Location 9.0 | Exceptional 1846 reviews 9.3 Location 9.5 |
| Neighborhood | Kawaramachi | Kawaramachi | Kyoto | Kawaramachi |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
"Highly recommend this hotel !"
CHU
|
July 11, 2017
An overview
Located in the lovely area of Central Kyoto, Mitsui Garden Hotel Kyoto Shinmachi Bettei enjoys a commanding position in the shopping, culture, sightseeing hub of Kyoto. Only 98 km away, this 4-star hotel can be easily accessed from the airport. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Miyai Furoshiki & Fukusa Gallery, Katayama Bunzaburo Shoten Kyoto Honten, Sohya Tas.
Mitsui Garden Hotels is renowned for its quality services and friendly staff, and Mitsui Garden Hotel Kyoto Shinmachi Bettei lives up to expectations. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas can be enjoyed at the hotel.
129 rooms spread over 5 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, air purifier, carpeting, complimentary instant coffee, complimentary tea can be found in selected rooms. The hotel offers wonderful recreational facilities such as spa, garden to make your stay truly unforgettable. Mitsui Garden Hotel Kyoto Shinmachi Bettei is an ideal place of stay for travelers seeking charm, comfort and convenience in Kyoto.
Mitsui Garden Hotels is renowned for its quality services and friendly staff, and Mitsui Garden Hotel Kyoto Shinmachi Bettei lives up to expectations. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas can be enjoyed at the hotel.
129 rooms spread over 5 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, air purifier, carpeting, complimentary instant coffee, complimentary tea can be found in selected rooms. The hotel offers wonderful recreational facilities such as spa, garden to make your stay truly unforgettable. Mitsui Garden Hotel Kyoto Shinmachi Bettei is an ideal place of stay for travelers seeking charm, comfort and convenience in Kyoto.
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Nearest essentials
Airports
Osaka International Airport (ITM)
37.5 km
54 minutes
Kobe Airport (UKB)
63.4 km
1.4 hours
Public transportation
Karasuma Train Station
400 m
Karasuma Oike Subway Station
500 m
Shopping
Daimaru Department Store
570 m
Hospital or clinic
Kyotoshijo Hospital
580 m
Convenience store
Lawson
560 m
Cash withdrawal
ATM
40 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby
Japanese cuisine
Rin
50 m Japanese
Shunsai Imari
100 m Japanese
Japanese Kaiseki cuisine Hyoki
120 m Japanese
American cuisine
California no Aoi Sora
420 m American, Bar, Pub
Masusan Coffee Shop
670 m American, Cafe
Wine Dining Umi Usagi
790 m American, Italian, Japanese
Asian cuisine
Kushikura Honten
120 m Asian, Barbecue, Japanese
Korean Kitchen Anpan
200 m Asian, Korean
Somushi Kochaya
280 m Asian, Korean
What they offer
"The hotel is absolutely beautiful and very clean."
Lenna
|
July 15, 2017
Languages spoken
- English
- Japanese
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Garden
- Massage
- Spa
Dining, drinking, and snacking
- Restaurants
- Vending machine
Services and conveniences
- Daily housekeeping
- Laundry service
- Smoke-free property
- Dry cleaning
- Luggage storage
- Smoking area
- Laundromat
- Safety deposit boxes
Access
- Elevator
- Front desk [24-hour]
- Security [24-hour]
- Facilities for disabled guests
- Pets allowed
- Wheelchair accessible
Getting around
- Car park [on-site]
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What's nearby
Most popular landmarks
- Nijo Castle - 1.05 km
- Kyoto Imperial Palace - 2.03 km
- Sanjusangendo Hall - 2.43 km
- Kiyomizu Temple - 2.78 km
- Eikando Zenrinji Temple - 3.62 km
- Ginkaku-ji Temple - 4.38 km
- Ryoanji Temple - 4.62 km
- Fushimi Inari Shrine - 4.73 km
- Arashiyama Mountain - 7.25 km
Closest landmarks
- Miyai Furoshiki & Fukusa Gallery - 150 m
- Katayama Bunzaburo Shoten Kyoto Honten - 170 m
- Sohya Tas - 270 m
- WAnkodo Kyoto - 310 m
- Miyabi Yuki - 330 m
- Chohoji Temple - 340 m
- Laque, Shijokarasuma - 370 m
- Kyoto Hannariya - 420 m
- Kyoto Yaoichi Honkan - 420 m
- Shin-Puh-Kan Shopping Center - 430 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Children 0-12 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 13 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.
- Children under 13 years old stay for free if using existing bed.
- Children under 6 years old will receive breakfast free of charge.
- Children 6-12 years old will be charged JPY 1296 for breakfast per child when using existing bed.
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 03:00 PM
Check-out until: 12:00 PM
Reception open until: 12:00 AM
Getting around
Distance from city center: 1 km
Travel time to airport (minutes): 85
Extras
Daily Internet/Wi-Fi fee: 0 JPY
The property
Non-smoking rooms/floors: yes
Number of floors: 5
Number of restaurants: 1
Number of rooms : 129
Room voltage: 100
Year property opened: 2014
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Real reviews from real guests
Agoda Reviews (735)Booking.com Reviews (1673)
8.8
/
10
Excellent
Provided by verified guests of 
All languages
All guests (735)
All room types
Showing 431 verified guest comments
12345
9.6
Exceptional
Kris from Thailand
Family with young children
Moderate Twin Non-Smoking
Stayed 2 nights in October 2018
Exceptional”
Ryoukan-type hotel with artificial on-sen. Worth every yen you spent.
Reviewed October 30, 2018
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a wonderful comment.
We are so pleased that you were satisfied with our public bath facility. Our public bath using artificial carbonated spring is highly rated. It would make you feel relaxed and heal your body got tired from walking for sightseeing all around Kyoto city.
Thank you very much again for your time providing us your feedback which is very important to all of us.
We are looking forward to welcoming you again on your future trip to Kyoto.
Front Office Manager
Responded October 31, 2018
Mitsui Garden Hotel Kyoto Shinmachi Bettei
Did you find this review helpful?|
9.6
Exceptional
KIN from Hong Kong
Group
Moderate Twin Non-Smoking
Stayed 5 nights in November 2017
Exceptional”
Staff are helpful and nice. Breakfast is good.
Reviewed October 26, 2018
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking time to provide us with your valuable comment. Also we really appreciate your complements on our staff, we hold several types competition every year for the best Omotenashi (Hospitality) improvement. In generally, Japan is fantastic country for hospitality, we assure you that we will continue to strive to provide better service.
Thank you very much again for your time providing us your feedback which is very important to all of us.
We are looking forward to welcoming you again on your future trip to Kyoto.
Front Office Manager
Responded October 29, 2018
Mitsui Garden Hotel Kyoto Shinmachi Bettei
Did you find this review helpful?|
9.6
Exceptional
Louise from Australia
Business traveler
Superior Room - Non Refundable
Stayed 2 nights in October 2018
Exceptional”
The front office staff are some of the best I have encountered in Japan.
Reviewed October 15, 2018
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a wonderful comment.
Also we really appreciate your complements on our staff, we hold several types competition every year for the best Omotenashi (Hospitality) improvement. In generally, Japan is fantastic country for hospitality, we assure you that we will continue to strive to provide better service.
Thank you very much again for your time providing us your feedback which is very important to all of us.
We are looking forward to welcoming you again on your future trip to Kyoto.
Front Office Manager
Responded October 17, 2018
Mitsui Garden Hotel Kyoto Shinmachi Bettei
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9.6
Exceptional
Nancy from United States
Solo traveler
Superior Room - Non Refundable
Stayed 2 nights in August 2018
LOVELY”
Wonderful! Perfectly appointed, clean, quiet, and brilliantly hospitable front desk staff. Thank you thank for your warmth and kindness! Great location - walk out the door and close to abundant restaurants and shopping. The sento bath is wonderful plus - perfect for the weary traveler at day's end. Was thrilled to make this great discovery!
Reviewed August 22, 2018
Thank you for having stayed with us and taking your time to write great comments on us. We are delighted to hear that our hotel and service have reached your satisfaction.
We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable.
As you mentioned, our hotel is located at the old street which there is still old Japanese atmosphere, but yet, we are still be center of Kyoto city.
We are also pleased that you were satisfied with our public bath facility. Our public bath using artificial carbonated spring is highly rated. It would make you feel relaxed and heal your body got tired from walking for sightseeing all around Kyoto city.
Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon.
Front Office Manager
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Mitsui Garden Hotel Kyoto Shinmachi Bettei
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9.2
Exceptional
Andrew from Japan
Solo traveler
Deluxe Twin - Non-Smoking
Stayed 2 nights in August 2018
Better than my expectation ”
I would say it can be on par with Hotel The Celestine Kyoto Gion, though actually they are both under Mitsui Hotel Group. Only one thing seems weird. I failed to find the place to dispose my used towel in the public bath.
Reviewed August 19, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a valuable comment. We are so pleased to read your comment that you fully enjoyed your stay with us.
Also we are so pleased that you were satisfied with our public bath facility. Our public bath using artificial carbonated spring is highly rated. It would make you feel relaxed and heal your body got tired from walking for sightseeing all around Kyoto city. However, it is regrettable to learn that we do not have the place to dispose used towels in the public bath made you feel uncomfortable. We apologize this inconvenience and our insufficient facility.
We will keep effort to provide more comfortable stay to the guest. We value your detailed review, which will assist us improving the need of our guests. We look forward to welcoming you back in near future.
Front Office Manager
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Mitsui Garden Hotel Kyoto Shinmachi Bettei
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10.0
Exceptional
Evelyn from Singapore
Couple
Twin Room Non Refundable
Stayed 2 nights in July 2018
Exceptional”
Hotel staff is very helpful and friendly. Room size is bigger than a standard Japanese hotel. Bathroom too is not too small. There is a hot bath area that is clean and cozy, good place to have a soak after a long day shopping.
Do note that there is 2 Mitsui Garden Hotel close to each other the Shinmachi Bettei is further in frim the main street. Theres also a number of nice restaurent around the hotel.
Reviewed July 09, 2018
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a wonderful comment.
We really appreciate your complements on our staff, we hold several types competition every year for the best Omotenashi (Hospitality) improvement. In generally, Japan is fantastic country for hospitality, we assure you that we will continue to strive to provide better service.
Also, it brings us great joy to hear that you enjoyed our central yet quiet location. Our hotel is located on a small historical street called Shinmachi, and that makes our guests feel a special atmosphere that you can only feel in certain area in Kyoto. We are sure that our guest enjoy the location with many good resetaurants as well.
Thank you very much again for your time providing us your feedback which is very important to all of us.
We are looking forward to welcoming you again on your future trip to Kyoto.
Front Office Manager
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Mitsui Garden Hotel Kyoto Shinmachi Bettei
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8.8
Excellent
juan from South Korea
Couple
Moderate Double Non-Smoking
Stayed 2 nights in June 2018
Very nice area and hotel ”
Everything was perfect except for the internet connection. Very poor.
Reviewed June 11, 2018
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking the time to share your valuable comment with us.
We are sorry to hear that you are dissatisfied with our wifi condition during your stay. The accessibility sometimes becomes week depends on the location or some external environment around our hotel. Kindly note that we have addressed your comment with the concerned department heads for future improvement. Rest assured that corrective action will be taken accordingly. Again, your comment is highly appreciated, and apology for your inconveniences. We are looking forward to your next visit to Kyoto.
Thank you very much again for your time providing us your feedback which is very important to all of us.
We are looking forward to welcoming you again on your future trip to Kyoto.
Front Office Manager
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Mitsui Garden Hotel Kyoto Shinmachi Bettei
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9.2
Exceptional
Hsien from Taiwan
Solo traveler
Run of House
Stayed 2 nights in March 2018
Exceptional”
The hotel has traditional facade and contemporary japanese interior. I was staying at twin room. I think it'a pretty comfortable for one person, but probably too small for 2 people with 2 luggages. The location is quite convenient to walk to subway station or bus stop on main street.
Reviewed March 15, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a valuable comment. We are so pleased to read your comment that you fully enjoyed our japanese style interior and the location. However, we are sorry to hear that the size of the room you stayed did not meet your expectation. As you may know, Japanese style room is not that big compared to European ones. We highly recommend you to stay larger room Superior Twin or Deluxe Twin for your next stay with us. Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon.
Front Office Manager
Responded April 21, 2018
Mitsui Garden Hotel Kyoto Shinmachi Bettei
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10.0
Exceptional
Greg from United States
Couple
Moderate Twin Non-Smoking
Stayed 3 nights in February 2018
All time favorite hotel”
Wonderful hotel to for an elegantly understated pampering experience. Rooms are comfortable, the hot baths and services precisely as hoped for. Special touches include a free cell phone for use during your stay and coin operated laundry machine. I can't remember when I have more enjoyed a hotel stay.
Reviewed March 02, 2018
この度はご宿泊誠にありがとうございました。
またのご利用をお待ちしております。
三井ガーデンホテル京都新町別邸
宿泊 支配人
Responded April 27, 2018
Mitsui Garden Hotel Kyoto Shinmachi Bettei
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10.0
Exceptional
Michaela from Canada
Solo traveler
Moderate Twin Non-Smoking
Stayed 2 nights in February 2018
Excellent quality at a reasonable price”
This is a comfortable, quiet, clean and elegant hotel, close to the subway line from the railway station and walking distance from both Nijo castle and the Nishiki market. The beds were incredibly comfortable, and the staff helpful and friendly. I would definitely stay here again
Reviewed February 26, 2018
この度はご宿泊誠にありがとうございました。
またのご利用をお待ちしております。
三井ガーデンホテル京都新町別邸
宿泊 支配人
Responded April 27, 2018
Mitsui Garden Hotel Kyoto Shinmachi Bettei
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7.2
Very good
CHEN from Taiwan
Family with young children
Moderate Twin Non-Smoking
Stayed 2 nights in December 2017
Japanese modern hotel”
Impressive Lobby with Japanese ambiance but the room was quite business hotel style. The Japanese breakfast with full range of variety is good for both adult n kids. Bit far from Metro consider traveling with kids or elderly...
Reviewed January 19, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent visit in Kyoto and for your fabulous comment on our hotel.
We offer a new kind of style of hotel with an elegance that evokes the image of a traditional "Machiya" twonhouses surrounding historical houses. The building is pretty new and a mixture of modernity and tradition. We hope you found and enjoyed our courtyard and some wooden art works in our hotel's lobby.
As you mentioned, our hotel is not very close from the nearest station, however, still in the heart of the city and very convenient for sightseeing around Kyoto.
Thank you very much again for your time providing us your feedback which is very important to all of us. We are looking forward to welcoming you again on your future trip to Kyoto.
Front Office Manager
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Mitsui Garden Hotel Kyoto Shinmachi Bettei
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10.0
Exceptional
Karni from United States
Couple
Moderate Twin Non-Smoking
Stayed 3 nights in December 2017
Excellent hotel, superb service”
The hotel is perfectly located to bus, train and local attractions. Literally 7 minutes walk from Nishiki market.
Service is above and beyond. Staff is warm, friendly, welcoming and helpful with directions and recommendations. Our room was spacious, well equipped and the bed was comfortable.
Will definitely stay here again if I travel to Kyoto.
Reviewed December 07, 2017
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and your fabulous comment on our hotel. We are very pleased to hear that you fully enjoyed your stay with us and the room you stayed was comfortable for you. It is delighted to hear that you were satisfied with our staff service. We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable.
Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon.
Front Office Manager
Responded December 27, 2017
Mitsui Garden Hotel Kyoto Shinmachi Bettei
1 traveler found this review helpful. Did you?|
9.6
Exceptional
GuangWei from Singapore
Group
Moderate Twin Non-Smoking
Stayed 1 night in December 2017
Great hotel with great facilities and staff”
The hotel looks very grand and the security is very well. The lobby is hidden from the public guest. There are many levels to Secuirty, example the Main gate will be close at 1am and only guest with card acces can enter to the hotel lobby.
The staffs are friendly and give a very good introduction about things to do and places to visit.
Reviewed December 05, 2017
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking the time to share your valuable comment with us. We are pleased to hear that you were satisfied with our staff service and security. We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable.
Once again, we sincerely appreciate the comment you gave us. We certainly hope to welcome you back again very soon.
Front Office Manager
Responded December 27, 2017
Mitsui Garden Hotel Kyoto Shinmachi Bettei
1 traveler found this review helpful. Did you?|
9.6
Exceptional
JUOK from South Korea
Solo traveler
Moderate Twin Non-Smoking
Stayed 2 nights in October 2017
generally great :)”
(+) nice spa, breakfafst, friendly staff
(-) a little bit small room against cost
Reviewed November 24, 2017
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a wonderful comment. We are really pleased to hear that you were satisfied with our staff service, breakfast and pablic bath facility.
On the other hand, we are sorry to hear that the size of the room you stayed did not meet your expectation. As you may know, Japanese style room is not that big compared to European ones. We highly recommend you to stay larger room Superior Twin or Deluxe Twin for your next stay with us. Once again, we sincerely appreciate the comment you gave us. We certainly hope to welcome you back again very soon.
Front Office Manager
Responded February 15, 2018
Mitsui Garden Hotel Kyoto Shinmachi Bettei
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8.8
Excellent
Man from Australia
Couple
Moderate Twin Non-Smoking
Stayed 2 nights in February 2017
nice hotel”
all in all a good stay
Reviewed November 14, 2017
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a wonderful comment.
We are happy to hear that you could have enjoyed while you were staying in Kyoto and it has become a fantastic memory for you.
Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon.
Front Office Manager
Responded February 15, 2018
Mitsui Garden Hotel Kyoto Shinmachi Bettei
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10.0
Exceptional
valenziano from Italy
Couple
Moderate Twin Non-Smoking
Stayed 1 night in September 2017
amazing stay”
very nice hotel and location, extremely clean and properly designed.
Reviewed November 11, 2017
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent visit in Kyoto and for your fabulous comment on our hotel. We are delighted that you enjoyed staying with us and you were satisfied with the design of our hotel. There are many of traditional houses around our hotel, and they would surely make you feel nostalgic atmosphere in Kyoto. The design of our hotel suits those houses and the town.
Once again, we sincerely appreciate the comment you gave us. We certainly hope to welcome you back again very soon.
Front Office Manager
Responded December 27, 2017
Mitsui Garden Hotel Kyoto Shinmachi Bettei
1 traveler found this review helpful. Did you?|
9.2
Exceptional
Li from Singapore
Family with teens
Stayed 2 nights in October 2017
Exceptional”
Location is not so great but in a nice quiet neighbourhood. Hotel is modern with a touch of tradition and clean. The public bath within the hotel is well maintain.
Reviewed October 25, 2017
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a valuable comment. We are so pleased to read your comment that you fully enjoyed your stay with us. We are delighted that you enjoyed staying with us and you were satisfied with the design of our hotel. There are many traditional houses around our hotel, and they would surely make you feel nostalgic atmosphere in Kyoto.
We hope you had enjoyed your public bath experience. It is true that our public bath is not natural spring, but artificial carbonated water and it surely makes you relaxed.
Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon.
Front Office Manager
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Mitsui Garden Hotel Kyoto Shinmachi Bettei
1 traveler found this review helpful. Did you?|
8.0
Excellent
Stuart from Hong Kong
Couple
Moderate Twin Room without Cleaning Service - Smoking
Stayed 4 nights in October 2017
Minimal design modern hotel well located with good restaurants and shops within walking distance. ”
Pros great location with easy access to everywhere.
Cons room was too small.
Reviewed October 10, 2017
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent visit in Kyoto and for your comment on our hotel.
We are so glad to know that the location was convenient for you. As you mentioned, we are perfectly located on a small historical street called Shinmachi, and we have almost everything you may need; convenience stores, supermarkets, banks, train stations, bus stops, restaurants and cafes. We all are happy to assist our guests with transportation needs and/or our favorite places to visit and eat.
However, we feel sorry to hear that the room you have stayed was not as big as you expected. It might be true that a room in Japan is smaller than the one in Western or Europe countries. And I would like to let you know that we have various types of room from the comparatively small one, Double room for example, to the larger one such as Superior Twin and Deluxe Twin. You may find photos detailing the size and layout of the room on our website.
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Mitsui Garden Hotel Kyoto Shinmachi Bettei
1 traveler found this review helpful. Did you?|
10.0
Exceptional
Preeti from United States
Couple
Stayed 3 nights in September 2017
Hotel is new, rooms were very clean and quite spacious, spa was wonderful, service was professional.”
We were in a smoking room because non-smoking rooms were unavailable. The room still smelled of cigarette smoke.
Reviewed October 06, 2017
Thank you so much for having stayed at our hotel and taking your time to give us valuable comment. We are happy to tell you that all of our guest rooms became to non-smoking room on January in 2018. We hope we can welcome you back to our hotel again, hopefully not distant future. Front Office Manager
Responded February 15, 2018
Mitsui Garden Hotel Kyoto Shinmachi Bettei
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10.0
Exceptional
CHING-FENG from United Kingdom
Group
Moderate Double Non-Smoking
Stayed 3 nights in September 2017
Excellent hotel with most friendly staff”
I was in Kyoto early Sep., '17 with my family and stayed in the hotel for 3 nights. A parcel from my Japanese friends had been sent to me before my arrival. The staff was so helpful by receiving the parcel on my behalf and kept that for me. Ms. Tanaka was a star to offer us the help with friendliness & enthusiasm. All the other of her colleagues were so nice as well. The hotel location is very good. We are planning to visit Kyoto again in the future and will definitely stay in the same hotel. Thanks for your excellent service, Ms. Tanaka and all of your colleagues! The hotel and the staff have made us love Kyoto even more! See you again soon, Kyoto!
Reviewed September 17, 2017
この度はご宿泊誠にありがとうございました。
またのご利用をお待ちしております。
三井ガーデンホテル京都新町別邸
宿泊 支配人
Responded April 27, 2018
Mitsui Garden Hotel Kyoto Shinmachi Bettei
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