"Location is also good, very close to Karasuma station and walkable from the shopping district / Nishiki market area."
Quentin - June 6, 2019
Location rating score
Very clean, lovely decor, relatively quiet location not too far from the Nishiki Market area.
Andrea | July 2, 2019
Their bed and linen was amazing!!
Rika | August 3, 2019
470 meters to public transportation
Located in heart of Kyoto
Free Wi-Fi in all rooms!
|Value for money||8.5|
|Distance to city center||1 km|
|Nearest airport||Osaka International Airport (ITM)|
|Distance to airport||38.0 km|
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Mitsui Garden Hotel Kyoto Shinmachi Bettei does not permit smoking in any of its rooms, but allows smoking in designated areas.
"The staff was so helpful by receiving the parcel on my behalf and kept that for me."
September 17, 2017
"The front office staff are some of the best I have encountered in Japan."
October 15, 2018
"There are good facilities such as hot spring, ice-cream vending machine."
October 12, 2019
Located in the lovely area of Central Kyoto, Mitsui Garden Hotel Kyoto Shinmachi Bettei enjoys a commanding position in the shopping, culture, sightseeing hub of Kyoto. Only 98 km away, this 4-star hotel can be easily accessed from the airport. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Miyai Furoshiki & Fukusa Gallery, Katayama Bunzaburo Shoten Kyoto Honten, Sohya Tas.
Mitsui Garden Hotels is renowned for its quality services and friendly staff, and Mitsui Garden Hotel Kyoto Shinmachi Bettei lives up to expectations. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas can be enjoyed at the hotel.
129 rooms spread over 5 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, air purifier, carpeting, complimentary instant coffee, complimentary tea can be found in selected rooms. The hotel offers wonderful recreational facilities such as spa, garden to make your stay truly unforgettable. Mitsui Garden Hotel Kyoto Shinmachi Bettei is an ideal place of stay for travelers seeking charm, comfort and convenience in Kyoto.
"The room is also super tidy and clean, and the staff is extr..."
September 12, 2019
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-12 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 13 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Mitsui Garden Hotel Kyoto Shinmachi Bettei
Show reviews that mention
Make the journey nearly perfect!”
Although I have only stayed for 1 night, but Mitsui Garden Hotel Kyoto Shinmachi Bettei did really impress me by its friendly staff, the facilities at room and the beautiful Kyoto-style design. I arrived at hotel in the early morning, as soon as the staff at front door saw me carrying my luggage, she immediately helped me with my heavy luggage and escorted me to lobby. After leaving my luggage to them (standard check-in 15:00), I asked few questions like transportation to Fushimi-Inari Taisha, the front office agent was very patient and nice while answering my questions (communicating with English was fine here). And the front office staff were having their smiles all the time. And the facilities at room were really sweet, for example, they even provided oily-remover for guests who wore make-up! and the bath-robe was also a very thoughtful idea since they did have a public large bath for guests in house (and it is free!) there were also complimentary two green tea bags and coffee bags for guests. And the bed was too comfortable that you might want to cancel all the trip schedule in order to lie on the bed. And the unique and special design of the hotel was fascinating as well, you could feel the strong sense of "Kyoto". I would definitely come back to this perfect place next time when visiting Kyoto! Thank you for making my stay a really great memory! (And I would like to try their breakfast next time which was strongly recommended by one of their staff)!
Great hotel + decor right off the main street”
I couldn't be happier with my stay at Mitsui Garden Hotel Kyoto, Shinmachi Bettei. The staff were amazing and extremely friendly, and the facilities were the perfect mix between traditional and modern. The sento (in door public bath) was a one of a kind experience!!
この度はご宿泊誠にありがとうございました。 またのご利用をお待ちしております。 三井ガーデンホテル京都新町別邸 宿泊 支配人
Hotel staff is very helpful and friendly. Room size is bigger than a standard Japanese hotel. Bathroom too is not too small. There is a hot bath area that is clean and cozy, good place to have a soak after a long day shopping. Do note that there is 2 Mitsui Garden Hotel close to each other the Shinmachi Bettei is further in frim the main street. Theres also a number of nice restaurent around the hotel.
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a wonderful comment. We really appreciate your complements on our staff, we hold several types competition every year for the best Omotenashi (Hospitality) improvement. In generally, Japan is fantastic country for hospitality, we assure you that we will continue to strive to provide better service. Also, it brings us great joy to hear that you enjoyed our central yet quiet location. Our hotel is located on a small historical street called Shinmachi, and that makes our guests feel a special atmosphere that you can only feel in certain area in Kyoto. We are sure that our guest enjoy the location with many good resetaurants as well. Thank you very much again for your time providing us your feedback which is very important to all of us. We are looking forward to welcoming you again on your future trip to Kyoto. Front Office Manager
Brand New Hotel with a Kyoto Feel”
I reached the hotel to find out that they cancelled my booking on the first night although until now, I am not sure whether it was Agoda's fault or the hotel's fault. The staff was kind enough to put me to another hotel under the same chain but it was so much older than Shinmachi Bettei. The staff offered free breakfast as compensation for what had happened when I moved back to this hotel on the 2nd night. The hotel itself is very nice. Totally new as it just opened in March 2014 and the external design is uniquely primitive Kyoto style. The rooms are clean and orderly. There is a hot spring inside the hotel as well. Location of hotel is about 8 to 10 mins to the nearest subway by foot. There are also nearby bus stations for easy access to the temples where you can do temple hopping for one day using the one-day free bus pass.
great hotel ”
we stayed for 1 night in mitsui garden hotel shinmachi. when we arrived it was late and difficult to find nearby restaurant. The hotel itself was great, decent, comfortable and clean. But not so close to the subway/station. The hotel staff was so helpful and friendly. Thank you
A Hidden Gem”
Mitsui Garden has a nondescript facade that is hidden amongst the charming streets of Kyoto. The hotel decor and layout embodies the Japanese minimalistic style and feels very welcoming. Staff were extremely friendly and helpful in assisting us with restaurant recommendations and bookings as well. Rooms were very well kept, modern and fairly spacious by Japanese standards. Accessibility to coin operated laundry machines were a big plus. Hotel location is not as convenient as it is approximately 10-15 minutes from the nearest station but an enjoyable walk through small lantern lit alleyways. Hotel guests were also able to access the public baths with carbonated water - great experience, clean with plenty of amenities. Would definitely revisit.
A pleasant stay in Mitsui Garden Kyoto”
I booked with Mitsui Garden at the last minute before my flight, and I’m glad I made the right choice. The hotel lobby is so beautiful with all the little sophisticated details that if you pay attention to it, you would be surprised. The room is also super tidy and clean, and the staff is extremely helpful and friendly. I would definitely recommend this hotel to my friends!
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a valuable comment. We are so pleased to read your review that you fully enjoyed your stay with us.We offer a new kind of style of hotel with an elegance that evokes the image of a traditional "Machiya" twonhouses surrounding historical houses. The building is pretty new and a mixture of modernity and tradition. We hope you found and enjoyed our courtyard and some wooden art works in our hotel. We also would like to thank you for your laudatory comment on our staffs. We will definitely continue our efforts to provide the best service for our guests putting ourselves into the guest's shoes. Thank you again for sharing your pleasing feedback with us.We are looking forward to welcoming you back again on your future trip to Kyoto.Front Office Manager
Very modern, stylish, clean and nice hotel. Very good public hot spring bathing facilities. If I knew this chain before, I would book Mitsui Garden hotel for all my stopovers in Japan.
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a wonderful comment. We offer a new kind of style of hotel with an elegance that evokes the image of a traditional "Machiya" twonhouses surrounding historical houses. The building is pretty new and a mixture of modernity and tradition. We hope you found and enjoyed our courtyard and some wooden art works in our hotel. There is the site of the hotel in the atmospheric valuable places facing the Shinmachi street going around by the "Gion festival" which is a traditional famous summer festival in Kyoto. We are so pleased that you were satisfied with our public bath facility. Once again, we sincerely appreciate the comment you gave us. We certainly hope to welcome you back again very soon. Front Office Manager
Excellent hotel with most friendly staff”
I was in Kyoto early Sep., '17 with my family and stayed in the hotel for 3 nights. A parcel from my Japanese friends had been sent to me before my arrival. The staff was so helpful by receiving the parcel on my behalf and kept that for me. Ms. Tanaka was a star to offer us the help with friendliness & enthusiasm. All the other of her colleagues were so nice as well. The hotel location is very good. We are planning to visit Kyoto again in the future and will definitely stay in the same hotel. Thanks for your excellent service, Ms. Tanaka and all of your colleagues! The hotel and the staff have made us love Kyoto even more! See you again soon, Kyoto!
この度はご宿泊誠にありがとうございました。 またのご利用をお待ちしております。 三井ガーデンホテル京都新町別邸 宿泊 支配人
Attentive staff quickly helped me through check in and I was informed that I booked a rather tiny room without private bathroom. At a small amount I was able to upgrade my room with larger living area and my private bathroom. Finally I find my room very well equipped and comfy. I really enjoy my street view to the machiya style of Kyoto. And I really like decor in the lobby. The Autumn leaves in the middle garden made me feel I'm living in a Kyoto townhouse. But the most impressing is the omotenashi, a Japanese word that describe heartfelt warm welcome and smooth service.
Better than my expectation ”
I would say it can be on par with Hotel The Celestine Kyoto Gion, though actually they are both under Mitsui Hotel Group. Only one thing seems weird. I failed to find the place to dispose my used towel in the public bath.
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a valuable comment. We are so pleased to read your comment that you fully enjoyed your stay with us. Also we are so pleased that you were satisfied with our public bath facility. Our public bath using artificial carbonated spring is highly rated. It would make you feel relaxed and heal your body got tired from walking for sightseeing all around Kyoto city. However, it is regrettable to learn that we do not have the place to dispose used towels in the public bath made you feel uncomfortable. We apologize this inconvenience and our insufficient facility. We will keep effort to provide more comfortable stay to the guest. We value your detailed review, which will assist us improving the need of our guests. We look forward to welcoming you back in near future. Front Office Manager
Very good experience”
Will definitely come back to stay next time becoz the breakfast buffet with plenty varieties. Staff are very nice n polite to greet. Room is ready for you with warm air after u arrive a bit late of a day. Luggages are also prepared for you in the room as well while others hotel just ask you to push your luggages back to the room yourselves. Privacy is very good here as you have to tap your room card eveb before you go for elevator. Would be more appreciated if the public bath n onsen area could be more spacious. Hotel location is good which is relatively quieter those on thr main street near Shijo Karasuma! Street nearby hotel is picturesque that the small and wooden houses fills up your eyes with the unique Kyoto-style!
Hotel with an old Kyoto design”
Hotel is very new just opened in March 2014. Outer design is very old Kyoto style but the internal renovation is quite new and modern. There is also a hot spring inside the hotel. Location is about 8 min walk to the nearest subway station and about 5 min walk to the nearest bus station where one can go for a one-day temple hopping in Kyoto using the one-day bus pass. Rooms are very clean complete with the toilet amenities.
この度は三井ガーデンホテル京都新町別邸にご宿泊いただきまして、誠にありがとうございます。 またのお越しを心よりお待ちしております。 三井ガーデンホテル京都新町別邸 宿泊支配人
Fantastic little hotel.”
This hotel is quiet, and very welcoming. Staff were extremely friendly, and made the effort to make our stay very enjoyable. One of the women even chased us down to tell us that she would be on days off, would miss our departure and wished us the best. The breakfast buffet is excellent catering to both Japanese and Western tastes, and a special mention must go to the hotel onsen which is perfect at the end of a day spent walking. The icing on the cake for service was us realising the day after check out that our 4yr old daughter had left her beloved toy rabbit behind; she was in tears and yet a quick call to the hotel had them find it and offer to post it to our hotel in Tokyo. We are indebted and she is very thankful! Thanks for the stay, we'd love to come back, and will if we are in Kyoto.
Nice design, clean and comfortable for new ages ”
We're impressed with the hotel design and cleanness. The hotel is in the middle of Kyoto. If you are a young couples or travel with friends , it's not much far from subway station. But if you travel with elder parents or baby, it may be a bit far from main public transportation. The room is nice comfort and clean although the window cannot be opened or looked through see the outside and room is compact in size. I definitely recommend this hotel for travelers who want to get modern Japanese atmosphere and walking distance is not a problem.
It was a great stay!”
This was my second time to stay at Mitsui Garden hotel and it was as pleasant as always!
Excellent hotel, superb service”
The hotel is perfectly located to bus, train and local attractions. Literally 7 minutes walk from Nishiki market. Service is above and beyond. Staff is warm, friendly, welcoming and helpful with directions and recommendations. Our room was spacious, well equipped and the bed was comfortable. Will definitely stay here again if I travel to Kyoto.
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and your fabulous comment on our hotel. We are very pleased to hear that you fully enjoyed your stay with us and the room you stayed was comfortable for you. It is delighted to hear that you were satisfied with our staff service. We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable. Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon. Front Office Manager
A nice little hotel with onsen in a lovely area of central Kyoto”
A nice little hotel with onsen in a lovely area of central Kyoto. There is a Japanese restaurant at the hotel G/F serving quality food and a few local restaurants around the neighborhood, all within walking distance. The area has a lot of old architecture, old building, old streets, which we really like. Parking is just opposite the hotel. The staff are very helpful as well. The location is convenient with easy access to the popular shopping areas and dining places.
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a valuable comment. We are so glad to hear that you have had enjoyable time while you were staying in Kyoto. Our hotel is situated on the old street and surrounded by many old buildings, so that there is a Japanese traditional atmosphere. Then, even though there is Japanese old style around our hotel, it is still close to downtown area and public transport connection. And also, we are happy to hear that you liked the breakfast and the public large bath at out hotel. We are serving various kinds of Kyoto traditional dishes with plenty of fresh vegetables and ingredients from local farm in Kyoto. Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon. Front Office Manager
Beutiful Japanese Modern Design Hotel”
It was our 2 nd time stay, so no need to describe how impress we have at this hotel. With its stylish minimalist Japanese modern design, its good location not far from Shijo dori and Sanjo dori where full of interesting little shops and its comfort ultra clean room. It definitely will be one of our choice to stay again next time we plan to come to Kyoto.
new, nice room, easy to get public transportation”
I stayed this hotel for 2 nights, and I like it very much. The hotel is new, so furniture and things in room are nice and clear. Staffs are very helpful and nice, and hotel provides their map to all attractions in Kyoto. There is a public bath room for guests in this hotel, and their internet is pretty fast. It's a very nice 4 star hotel.