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Mitsui Garden Hotel Kyoto Shinmachi Bettei
Mitsui Garden Hotel Kyoto Shinmachi Bettei
Mitsui Garden Hotel Kyoto Shinmachi Bettei
Mitsui Garden Hotel Kyoto Shinmachi Bettei
Mitsui Garden Hotel Kyoto Shinmachi Bettei
Mitsui Garden Hotel Kyoto Shinmachi Bettei
Mitsui Garden Hotel Kyoto Shinmachi Bettei

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8.9

Excellent

2,325 reviews

2,325 reviews

Housekeeping30
Breakfast9
View3

The staff was exemplary for their service and attention to us.

Jonathan
- Mar 27, 2022
See map

8.2

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Miyai Furoshiki & Fukusa Gallery

150 m

Katayama Bunzaburo Shoten Kyoto Honten

170 m

Sohya Tas

270 m

WAnkodo Kyoto

310 m

Miyabi Yuki

330 m

Popular landmarks
Nishiki Market Shopping District

570 m

Nijō Castle

950 m

Gion

1.9 km

Kyoto Station Building

2.3 km

Sanjusangendo Temple

2.5 km

Closest landmarks
Terasu Yoga Studio

310 m

UFJ Bank

400 m

Kyoto Yaoichi Honkan

430 m

Cocolo

430 m

Shin-Puh-Kan Shopping Center

450 m

Mitsui Garden Hotel Kyoto Shinmachi Bettei

361 Rokkaku-cho Rokkaku-sagaru Shinmachidori Nakagyo-ku, Kawaramachi, Kyoto, Japan, 604-8212 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Kawaramachi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Fushimi Inari-taisha Shrine. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

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Highlights

Sparkling clean

Located in heart of Kyoto

Front desk [24-hour]

440 meters to public transportation

Inside city center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information."

Facilities

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Luggage storage

Hot tub

Sauna

Contactless check-in/out

Spa

This property is in high demand!

6 travelers have booked today.

Value for money8.5
Distance to city center1 km
Location rating8.2
Nearest airportOsaka International Airport (ITM)
Distance to airport38.0 km

Rooms available at Mitsui Garden Hotel Kyoto Shinmachi Bettei

Excellent
Room comfort & quality

8.9

Deluxe Twin - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Superior Twin - Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Moderate Queen
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Comfort Queen
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Superior Twin for Triple use
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 1 single bed and 2 semi dou...
Enter dates to see prices
Moderate Twin Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Room - Non Refundable
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices
Twin Room Non Refundable
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Triple Room - Non-Smoking
...
  • Room size: 29 m²/312 ft²
  • Shower and bathtub
  • 3 single beds
Enter dates to see prices
Run of House
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
Enter dates to see prices

Frequently asked questions

Does Mitsui Garden Hotel Kyoto Shinmachi Bettei have a hot tub?

Mitsui Garden Hotel Kyoto Shinmachi Bettei does not have a hot tub.

What time is check-in and check-out at Mitsui Garden Hotel Kyoto Shinmachi Bettei?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mitsui Garden Hotel Kyoto Shinmachi Bettei?

For those who wish to drive their own cars, Mitsui Garden Hotel Kyoto Shinmachi Bettei has a car park that's close to the hotel.

Is breakfast offered at Mitsui Garden Hotel Kyoto Shinmachi Bettei?

Wake up to a great buffet breakfast at Mitsui Garden Hotel Kyoto Shinmachi Bettei. Adults can enjoy breakfast offered with an additional charge of 2500 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mitsui Garden Hotel Kyoto Shinmachi Bettei?

Mitsui Garden Hotel Kyoto Shinmachi Bettei features an on-site restaurant for your dining convenience.

What is the smoking policy at Mitsui Garden Hotel Kyoto Shinmachi Bettei?

Mitsui Garden Hotel Kyoto Shinmachi Bettei does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Mitsui Garden Hotel Kyoto Shinmachi Bettei?

The closest train, metro, or bus station to Mitsui Garden Hotel Kyoto Shinmachi Bettei is Karasuma Oike Station, 440 m away.

What restaurants are nearby Mitsui Garden Hotel Kyoto Shinmachi Bettei?

Restaurants including Izama, Deux Cochons and Rin are popular in Mitsui Garden Hotel Kyoto Shinmachi Bettei’s neighborhood which is known as Kawaramachi.

What popular shopping places are close to Mitsui Garden Hotel Kyoto Shinmachi Bettei?

Shopping options in Mitsui Garden Hotel Kyoto Shinmachi Bettei’s Kawaramachi neighborhood include Katayama Bunzaburo Shoten Kyoto Honten, Sohya Tas and WAnkodo Kyoto.

What are popular attractions near Mitsui Garden Hotel Kyoto Shinmachi Bettei?

Mitsui Garden Hotel Kyoto Shinmachi Bettei’s location in the Kawaramachi neighborhood makes it close to famous attractions including Nishiki Market Shopping District, Yasaka Shrine and Pontocho.

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Explore the neighborhood

What people love about Mitsui Garden Hotel Kyoto Shinmachi Bettei

  • 10

    Exceptional
    Staff 

    "The staff was exemplary for their service and attention to us."

    Jonathan

    |

    March 27, 2022

  • 10

    Exceptional

    "The hotel is great for westerners (the best we’ve stayed in)."

    Jonathan

    |

    March 27, 2022

  • 10

    Exceptional
    Staff 

    "The staff was the highlight of the stay for us."

    Jonathan

    |

    March 27, 2022

Property ranking|Compared to 2,340 Kyoto properties
See all rankings
Room comfort score
8.9/10
Cleanliness score
9.3/10
Service score
9.2/10
Value for money score
8.5/10
Better than
96
%
of Kyoto properties
Better than
93
%
of Kyoto properties
Better than
91
%
of Kyoto properties
Better than
86
%
of Kyoto properties
Overall rating:

8.9

Excellent
2,325 reviews
Cleanliness
9.3
Facilities
8.8
Location
8.2
Read all reviews >
What travelers say they love:
The hotel its self had a great design.
Charles from Japan
Couple
More about Mitsui Garden Hotel Kyoto Shinmachi Bettei

More about Mitsui Garden Hotel Kyoto Shinmachi Bettei

Mitsui Garden Hotel Kyoto Shinmachi Bettei

For travelers who want to take in the sights and sounds of Kyoto, Mitsui Garden Hotel Kyoto Shinmachi Bettei is the perfect choice. Its convenient location right in the city center allows you more time to see all that Kyoto has to offer.
All offerings provided by Mitsui Garden Hotel Kyoto Shinmachi Bettei help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Always get the assistance you need with front desk services including luggage storage. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Mitsui Garden Hotel Kyoto Shinmachi Bettei. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Mitsui Garden Hotel Kyoto Shinmachi Bettei. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Mitsui Garden Hotel Kyoto Shinmachi Bettei. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
A day in will be as fun as a day out with ranges of recreational activities offered at Mitsui Garden Hotel Kyoto Shinmachi Bettei. A relaxing end to every day is possible with a visit to the massage, spa and sauna.


Around the property

Don't spend all your time inside while in Kyoto! Be sure to visit Gion located 1.9 km away, an item on every checklist of those who travel to Kyoto.


Reasons to stay here

Find rooms here that are cheaper than 95% of all other options in the city.
Compared to other accommodations in Kyoto, facilities here are rated higher than 92% of them.
According to guests who stayed here, this hotel's room comfort is rated higher than 96% of other accommodations in Kyoto.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

20 mentions

Breakfast

11 mentions

Internet

5 mentions

Taxi

4 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Kitchen
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]

Available in all rooms

  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Towels
Food and dining
Restaurants on site

IZAMA

  • Cuisine: Japanese
  • Menu: Buffet
Location
361 Rokkaku-cho Rokkaku-sagaru Shinmachidori Nakagyo-ku, Kawaramachi, Kyoto, Japan, 604-8212
Excellent
Location

8.2

Airports

  • Osaka International Airport (ITM)
    38.0 km 54 min drive
  • Kobe Airport (UKB)
    63.4 km 1.4 hour drive

Public transportation

  • Karasuma Oike Station
    450 m
  • Karasuma Oike Subway Station
    500 m

Hospital or clinic

  • Kyotoshijo Hospital
    580 m

Shopping

  • Kyoto Station Building
    2.3 km

Convenience store

  • 7 Eleven
    250 m

Cash withdrawal

  • ATM
    40 m
What's nearby

Popular landmarks

  • Nishiki Market Shopping District
    570 m
  • Nijō Castle
    950 m
  • Gion
    1.9 km
  • Kyoto Station Building
    2.3 km
  • Sanjusangendo Temple
    2.5 km
  • Kiyomizu-dera Temple
    2.9 km
  • Ginkakuji Temple
    4.4 km
  • Kinkakuji Temple
    4.4 km
  • Fushimi Inari-taisha Shrine
    4.6 km
  • Arashiyama Monkey Park
    7.6 km

Nearby landmarks

  • Miyai Furoshiki & Fukusa Gallery
    150 m
  • Katayama Bunzaburo Shoten Kyoto Honten
    170 m
  • Sohya Tas
    270 m
  • Terasu Yoga Studio
    310 m
  • WAnkodo Kyoto
    310 m
  • Miyabi Yuki
    330 m
  • Rokkakudo
    340 m
  • Chohoji Temple
    340 m
  • Laque, Shijokarasuma
    370 m
  • Shikunshi Shop
    380 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.
  • Children under 13 years old stay for free if using existing bed.
  • Children under 6 years old will receive breakfast free of charge.
  • From April 1, 2020 onward, breakfast charge will be JPY 2,500 excluding tax. per person.
  • Children 6-12 years old will be charged JPY 1375 (Tax included) for breakfast per child when using existing bed.
  • Some rooms do not have a view (frosted glass, windows cannot be opened)
    Requests for views are not accepted at the time of booking.
  • Based on the local tax law, the following accommodation tax (taxed per person per night) will be charged separately at the local facility at check-in or check-out.
    If the room rate is less than JPY 20,000 per person per night: JPY 200 per person per night
    If the room rate is JPY 20,000 or more and less than JPY 50,000 person per night]: JPY 500 per person per night
    If the room rate is JPY 50,000 or more per person per night]: JPY 1,000 per person per night
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Distance from city center1 km
  • Travel time to airport (minutes)85

Extras

  • Breakfast charge (unless included in room price)2500 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsyes
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 129
  • Room voltage100
  • Year property opened2014
Property announcements

Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Reviews of Mitsui Garden Hotel Kyoto Shinmachi Bettei from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.3
Facilities8.8
Location8.2
Room comfort and quality8.9
Service9.2
Value for money8.5
High score for Kyoto
Rating
9+ Exceptional (349)
8-9 Excellent (134)
7-8 Very Good (103)
6-7 Good (18)
<6 Below Expectation (39)
Time of the year
Mar - May (194)
Jun - Aug (123)
Sep - Nov (158)
Dec - Feb (168)
All guests (1,291)
All room types
All languages

Show reviews that mention 

Showing 643 verified guest comments
12345
10.0
Exceptional
MongHsuan from Taiwan
Solo traveler
Moderate Twin Non-Smoking
Stayed 1 night in June 2016

Make the journey nearly perfect!”

Although I have only stayed for 1 night, but Mitsui Garden Hotel Kyoto Shinmachi Bettei did really impress me by its friendly staff, the facilities at room and the beautiful Kyoto-style design. I arrived at hotel in the early morning, as soon as the staff at front door saw me carrying my luggage, she immediately helped me with my heavy luggage and escorted me to lobby. After leaving my luggage to them (standard check-in 15:00), I asked few questions like transportation to Fushimi-Inari Taisha, the front office agent was very patient and nice while answering my questions (communicating with English was fine here). And the front office staff were having their smiles all the time. And the facilities at room were really sweet, for example, they even provided oily-remover for guests who wore make-up! and the bath-robe was also a very thoughtful idea since they did have a public large bath for guests in house (and it is free!) there were also complimentary two green tea bags and coffee bags for guests. And the bed was too comfortable that you might want to cancel all the trip schedule in order to lie on the bed. And the unique and special design of the hotel was fascinating as well, you could feel the strong sense of "Kyoto". I would definitely come back to this perfect place next time when visiting Kyoto! Thank you for making my stay a really great memory! (And I would like to try their breakfast next time which was strongly recommended by one of their staff)!

Reviewed June 05, 2016

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10.0
Exceptional
Christine from United States
Couple
Twin Room Non Refundable
Stayed 2 nights in June 2017

Great hotel + decor right off the main street”

I couldn't be happier with my stay at Mitsui Garden Hotel Kyoto, Shinmachi Bettei. The staff were amazing and extremely friendly, and the facilities were the perfect mix between traditional and modern. The sento (in door public bath) was a one of a kind experience!!

Reviewed July 05, 2017

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この度はご宿泊誠にありがとうございました。 またのご利用をお待ちしております。 三井ガーデンホテル京都新町別邸 宿泊 支配人

Responded April 27, 2018
Mitsui Garden Hotel Kyoto Shinmachi Bettei
10.0
Exceptional
Evelyn from Singapore
Couple
Twin Room Non Refundable
Stayed 2 nights in July 2018

Exceptional”

Hotel staff is very helpful and friendly. Room size is bigger than a standard Japanese hotel. Bathroom too is not too small. There is a hot bath area that is clean and cozy, good place to have a soak after a long day shopping. Do note that there is 2 Mitsui Garden Hotel close to each other the Shinmachi Bettei is further in frim the main street. Theres also a number of nice restaurent around the hotel.

Reviewed July 09, 2018

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Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a wonderful comment. We really appreciate your complements on our staff, we hold several types competition every year for the best Omotenashi (Hospitality) improvement. In generally, Japan is fantastic country for hospitality, we assure you that we will continue to strive to provide better service. Also, it brings us great joy to hear that you enjoyed our central yet quiet location. Our hotel is located on a small historical street called Shinmachi, and that makes our guests feel a special atmosphere that you can only feel in certain area in Kyoto. We are sure that our guest enjoy the location with many good resetaurants as well. Thank you very much again for your time providing us your feedback which is very important to all of us. We are looking forward to welcoming you again on your future trip to Kyoto. Front Office Manager

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Mitsui Garden Hotel Kyoto Shinmachi Bettei
8.3
Excellent
OCHURA from China
Group
Comfort Queen
Stayed 1 night in May 2014

Brand New Hotel with a Kyoto Feel”

Nice Design, 8-min walk to Subway, Near Bus Stop for Easy Access to Scenic Spots

I reached the hotel to find out that they cancelled my booking on the first night although until now, I am not sure whether it was Agoda's fault or the hotel's fault. The staff was kind enough to put me to another hotel under the same chain but it was so much older than Shinmachi Bettei. The staff offered free breakfast as compensation for what had happened when I moved back to this hotel on the 2nd night. The hotel itself is very nice. Totally new as it just opened in March 2014 and the external design is uniquely primitive Kyoto style. The rooms are clean and orderly. There is a hot spring inside the hotel as well. Location of hotel is about 8 to 10 mins to the nearest subway by foot. There are also nearby bus stations for easy access to the temples where you can do temple hopping for one day using the one-day free bus pass.

Reviewed May 13, 2014

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9.6
Exceptional
Diana from Indonesia
Couple
Moderate Queen
Stayed 1 night in January 2017

great hotel ”

we stayed for 1 night in mitsui garden hotel shinmachi. when we arrived it was late and difficult to find nearby restaurant. The hotel itself was great, decent, comfortable and clean. But not so close to the subway/station. The hotel staff was so helpful and friendly. Thank you

Reviewed January 24, 2017

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8.4
Excellent
Twain from Singapore
Couple
Stayed 2 nights in October 2016

A Hidden Gem”

Mitsui Garden has a nondescript facade that is hidden amongst the charming streets of Kyoto. The hotel decor and layout embodies the Japanese minimalistic style and feels very welcoming. Staff were extremely friendly and helpful in assisting us with restaurant recommendations and bookings as well. Rooms were very well kept, modern and fairly spacious by Japanese standards. Accessibility to coin operated laundry machines were a big plus. Hotel location is not as convenient as it is approximately 10-15 minutes from the nearest station but an enjoyable walk through small lantern lit alleyways. Hotel guests were also able to access the public baths with carbonated water - great experience, clean with plenty of amenities. Would definitely revisit.

Reviewed October 31, 2016

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8.8
Excellent
Qingqing from China
Solo traveler
Run of House
Stayed 3 nights in September 2019

A pleasant stay in Mitsui Garden Kyoto”

I booked with Mitsui Garden at the last minute before my flight, and I’m glad I made the right choice. The hotel lobby is so beautiful with all the little sophisticated details that if you pay attention to it, you would be surprised. The room is also super tidy and clean, and the staff is extremely helpful and friendly. I would definitely recommend this hotel to my friends!

Reviewed September 12, 2019

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Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a valuable comment. We are so pleased to read your review that you fully enjoyed your stay with us.We offer a new kind of style of hotel with an elegance that evokes the image of a traditional "Machiya" twonhouses surrounding historical houses. The building is pretty new and a mixture of modernity and tradition. We hope you found and enjoyed our courtyard and some wooden art works in our hotel. We also would like to thank you for your laudatory comment on our staffs. We will definitely continue our efforts to provide the best service for our guests putting ourselves into the guest's shoes. Thank you again for sharing your pleasing feedback with us.We are looking forward to welcoming you back again on your future trip to Kyoto.Front Office Manager

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Mitsui Garden Hotel Kyoto Shinmachi Bettei
10.0
Exceptional
CHING-FENG from United Kingdom
Group
Comfort Queen
Stayed 3 nights in September 2017

Excellent hotel with most friendly staff”

I was in Kyoto early Sep., '17 with my family and stayed in the hotel for 3 nights. A parcel from my Japanese friends had been sent to me before my arrival. The staff was so helpful by receiving the parcel on my behalf and kept that for me. Ms. Tanaka was a star to offer us the help with friendliness & enthusiasm. All the other of her colleagues were so nice as well. The hotel location is very good. We are planning to visit Kyoto again in the future and will definitely stay in the same hotel. Thanks for your excellent service, Ms. Tanaka and all of your colleagues! The hotel and the staff have made us love Kyoto even more! See you again soon, Kyoto!

Reviewed September 17, 2017

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この度はご宿泊誠にありがとうございました。 またのご利用をお待ちしております。 三井ガーデンホテル京都新町別邸 宿泊 支配人

Responded April 27, 2018
Mitsui Garden Hotel Kyoto Shinmachi Bettei
10.0
Exceptional
Yulia from Russia
Family with young children
Comfort Queen
Stayed 2 nights in June 2017

Super hotel”

Very modern, stylish, clean and nice hotel. Very good public hot spring bathing facilities. If I knew this chain before, I would book Mitsui Garden hotel for all my stopovers in Japan.

Reviewed July 02, 2017

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Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a wonderful comment. We offer a new kind of style of hotel with an elegance that evokes the image of a traditional "Machiya" twonhouses surrounding historical houses. The building is pretty new and a mixture of modernity and tradition. We hope you found and enjoyed our courtyard and some wooden art works in our hotel. There is the site of the hotel in the atmospheric valuable places facing the Shinmachi street going around by the "Gion festival" which is a traditional famous summer festival in Kyoto. We are so pleased that you were satisfied with our public bath facility. Once again, we sincerely appreciate the comment you gave us. We certainly hope to welcome you back again very soon. Front Office Manager

Responded December 27, 2017
Mitsui Garden Hotel Kyoto Shinmachi Bettei
9.0
Exceptional
Chun from Hong Kong SAR, China
Couple
Moderate Twin Non-Smoking
Stayed 2 nights in December 2015

Kyoto Omotenashi”

Design, service and staff

Attentive staff quickly helped me through check in and I was informed that I booked a rather tiny room without private bathroom. At a small amount I was able to upgrade my room with larger living area and my private bathroom. Finally I find my room very well equipped and comfy. I really enjoy my street view to the machiya style of Kyoto. And I really like decor in the lobby. The Autumn leaves in the middle garden made me feel I'm living in a Kyoto townhouse. But the most impressing is the omotenashi, a Japanese word that describe heartfelt warm welcome and smooth service.

Reviewed December 14, 2015

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9.2
Exceptional
Andrew from Japan
Solo traveler
Deluxe Twin - Non-Smoking
Stayed 2 nights in August 2018

Better than my expectation ”

I would say it can be on par with Hotel The Celestine Kyoto Gion, though actually they are both under Mitsui Hotel Group. Only one thing seems weird. I failed to find the place to dispose my used towel in the public bath.

Reviewed August 19, 2018

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Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a valuable comment. We are so pleased to read your comment that you fully enjoyed your stay with us. Also we are so pleased that you were satisfied with our public bath facility. Our public bath using artificial carbonated spring is highly rated. It would make you feel relaxed and heal your body got tired from walking for sightseeing all around Kyoto city. However, it is regrettable to learn that we do not have the place to dispose used towels in the public bath made you feel uncomfortable. We apologize this inconvenience and our insufficient facility. We will keep effort to provide more comfortable stay to the guest. We value your detailed review, which will assist us improving the need of our guests. We look forward to welcoming you back in near future. Front Office Manager

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Mitsui Garden Hotel Kyoto Shinmachi Bettei
9.2
Exceptional
kit from Hong Kong SAR, China
Solo traveler
Moderate Twin Non-Smoking
Stayed 1 night in February 2017

Very good experience”

Will definitely come back to stay next time becoz the breakfast buffet with plenty varieties. Staff are very nice n polite to greet. Room is ready for you with warm air after u arrive a bit late of a day. Luggages are also prepared for you in the room as well while others hotel just ask you to push your luggages back to the room yourselves. Privacy is very good here as you have to tap your room card eveb before you go for elevator. Would be more appreciated if the public bath n onsen area could be more spacious. Hotel location is good which is relatively quieter those on thr main street near Shijo Karasuma! Street nearby hotel is picturesque that the small and wooden houses fills up your eyes with the unique Kyoto-style!

Reviewed February 19, 2017

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9.0
Exceptional
OCHURA from China
Solo traveler
Moderate Twin Non-Smoking
Stayed 1 night in May 2014

Hotel with an old Kyoto design”

Nice Design, Clean Rooms, Has quite a few local restaurants at walking distance from the hotel

Hotel is very new just opened in March 2014. Outer design is very old Kyoto style but the internal renovation is quite new and modern. There is also a hot spring inside the hotel. Location is about 8 min walk to the nearest subway station and about 5 min walk to the nearest bus station where one can go for a one-day temple hopping in Kyoto using the one-day bus pass. Rooms are very clean complete with the toilet amenities.

Reviewed May 30, 2014

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この度は三井ガーデンホテル京都新町別邸にご宿泊いただきまして、誠にありがとうございます。 またのお越しを心よりお待ちしております。 三井ガーデンホテル京都新町別邸 宿泊支配人

Responded April 30, 2018
Mitsui Garden Hotel Kyoto Shinmachi Bettei
9.3
Exceptional
Nantawan from Thailand
Couple
Moderate Twin Non-Smoking
Stayed 2 nights in April 2015

Nice design, clean and comfortable for new ages ”

Nice design: the design of hotel lobby, entrance, cafe are interesting and fill with charming modern Japanese atmosphere. All areas are clean and peaceful. Hotel staff are helpful and polite.

We're impressed with the hotel design and cleanness. The hotel is in the middle of Kyoto. If you are a young couples or travel with friends , it's not much far from subway station. But if you travel with elder parents or baby, it may be a bit far from main public transportation. The room is nice comfort and clean although the window cannot be opened or looked through see the outside and room is compact in size. I definitely recommend this hotel for travelers who want to get modern Japanese atmosphere and walking distance is not a problem.

Reviewed April 20, 2015

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10.0
Exceptional
Mark from Australia
Family with young children
Superior Twin - Non-Smoking
Stayed 2 nights in August 2016

Fantastic little hotel.”

This hotel is quiet, and very welcoming. Staff were extremely friendly, and made the effort to make our stay very enjoyable. One of the women even chased us down to tell us that she would be on days off, would miss our departure and wished us the best. The breakfast buffet is excellent catering to both Japanese and Western tastes, and a special mention must go to the hotel onsen which is perfect at the end of a day spent walking. The icing on the cake for service was us realising the day after check out that our 4yr old daughter had left her beloved toy rabbit behind; she was in tears and yet a quick call to the hotel had them find it and offer to post it to our hotel in Tokyo. We are indebted and she is very thankful! Thanks for the stay, we'd love to come back, and will if we are in Kyoto.

Reviewed August 09, 2016

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10.0
Exceptional
huan from China
Couple
Stayed 2 nights in January 2017

It was a great stay!”

This was my second time to stay at Mitsui Garden hotel and it was as pleasant as always!

Reviewed February 03, 2017

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10.0
Exceptional
Karni from United States
Couple
Moderate Twin Non-Smoking
Stayed 3 nights in December 2017

Excellent hotel, superb service”

The hotel is perfectly located to bus, train and local attractions. Literally 7 minutes walk from Nishiki market. Service is above and beyond. Staff is warm, friendly, welcoming and helpful with directions and recommendations. Our room was spacious, well equipped and the bed was comfortable. Will definitely stay here again if I travel to Kyoto.

Reviewed December 07, 2017

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Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and your fabulous comment on our hotel. We are very pleased to hear that you fully enjoyed your stay with us and the room you stayed was comfortable for you. It is delighted to hear that you were satisfied with our staff service. We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable. Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon. Front Office Manager

Responded December 27, 2017
Mitsui Garden Hotel Kyoto Shinmachi Bettei
8.8
Excellent
cynthia from Hong Kong SAR, China
Couple
Run of House
Stayed 3 nights in October 2016

A nice little hotel with onsen in a lovely area of central Kyoto”

A nice little hotel with onsen in a lovely area of central Kyoto. There is a Japanese restaurant at the hotel G/F serving quality food and a few local restaurants around the neighborhood, all within walking distance. The area has a lot of old architecture, old building, old streets, which we really like. Parking is just opposite the hotel. The staff are very helpful as well. The location is convenient with easy access to the popular shopping areas and dining places.

Reviewed April 11, 2017

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Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a valuable comment. We are so glad to hear that you have had enjoyable time while you were staying in Kyoto. Our hotel is situated on the old street and surrounded by many old buildings, so that there is a Japanese traditional atmosphere. Then, even though there is Japanese old style around our hotel, it is still close to downtown area and public transport connection. And also, we are happy to hear that you liked the breakfast and the public large bath at out hotel. We are serving various kinds of Kyoto traditional dishes with plenty of fresh vegetables and ingredients from local farm in Kyoto. Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon. Front Office Manager

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Mitsui Garden Hotel Kyoto Shinmachi Bettei
9.0
Exceptional
Taak from Thailand
Group
Moderate Twin Non-Smoking
Stayed 3 nights in February 2015

Beutiful Japanese Modern Design Hotel”

Stylish Japanese Modern design, Room comfort and Good location

It was our 2 nd time stay, so no need to describe how impress we have at this hotel. With its stylish minimalist Japanese modern design, its good location not far from Shijo dori and Sanjo dori where full of interesting little shops and its comfort ultra clean room. It definitely will be one of our choice to stay again next time we plan to come to Kyoto.

Reviewed February 08, 2015

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8.7
Excellent
Yin from China
Group
Moderate Twin Non-Smoking
Stayed 2 nights in May 2014

new, nice room, easy to get public transportation”

free internet, close to public transportation, new

I stayed this hotel for 2 nights, and I like it very much. The hotel is new, so furniture and things in room are nice and clear. Staffs are very helpful and nice, and hotel provides their map to all attractions in Kyoto. There is a public bath room for guests in this hotel, and their internet is pretty fast. It's a very nice 4 star hotel.

Reviewed May 17, 2014

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