Mitsui Garden Hotel Osaka Premier
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Comfort Double Mitsui Garden Hotel Osaka Premier
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8.6
Excellent
/10
(1017 reviews)See what guests said
See map
7.7
Very good
Location rating score
Very good location - 970 meters from city center
Parking
Available
  • Umeda Sky Building800 m
  • Shinsaibashi-suji Shopping Street2.38 km
  • Dotonbori2.72 km
  • Osaka Castle3.03 km
  • Namba3.37 km
  • Tsutenkaku Tower4.58 km
  • Shitennoji Temple4.65 km
  • Universal Studios Japan6.34 km
  • Tempozan Ferris Wheel6.95 km
  • Osaka Aquarium Kaiyukan7.24 km
  • Free Wi-Fi

    Mitsui Garden Hotel Osaka Premier

    3-4-15 Nakanoshima, Kita-ku, Umeda, Osaka, Japan, 530-0005 - See map

    This property is in high demand!

    Booked 60 times

    "Great facilities, the hot bath on the roof is fantastic."
    david - July 11, 2017
    Exceptional cleanliness
    9.3 rating for cleanliness
    Exceptional reputation
    Recommended by 93% of guests
    Exceptional comfort
    9.0 room quality and comfort
    Excellent service
    8.9 rating for service
    • 330 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Air conditioning

    Property ranking|Compared to 15,236 Osaka properties
    See all rankings
    Cleanliness score
    9.3/10
    Room comfort score
    9.0/10
    Review score - United States
    9.0/10
    Value for money score
    8.5/10
    Better than
    99
    %
    of Osaka properties
    Better than
    99
    %
    of Osaka properties
    Better than
    99
    %
    of Osaka properties
    Better than
    98
    %
    of Osaka properties
    Value for money8.5
    Distance to city center6.8 km
    Location rating7.7
    Nearest airportOsaka International Airport (ITM)
    Distance to airport11.9 km

    Rooms available at Mitsui Garden Hotel Osaka Premier

    9.0
    Excellent
    Room comfort & quality
    Superior Twin
    Superior Twin
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Queen Non-Smoking
    Standard Queen Non-Smoking
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Superior Double
    Superior Double
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Comfort Double
    Comfort Double
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Moderate Twin
    Moderate Twin
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Queen Smoking
    Standard Queen Smoking
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Run of House Room
    Run of House Room
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Queen Room - Smoking
    Queen Room - Smoking
    ...
    • Room size: 22 m²/237 ft²
    • Smoking allowed
    • 1 queen bed
    Enter dates to see prices
    Standard Queen Room Non-Smoking
    Standard Queen Room Non-Smoking
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Double Room
    Double Room
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    Enter dates to see prices

    What people love about Mitsui Garden Hotel Osaka Premier

    • 9.2
      Exceptional
      Cleanliness

      "Room is very clean and neat, have hot spa open to all the hotel guests."

      Liang

      |

      February 19, 2018

    • 10.0
      Exceptional
      Staff 

      "The best thing is the staff, who were all lovely and extremely helpful."

      Simon

      |

      January 11, 2019

    • 8.4
      Excellent
      Staff 

      ":) Staff are very friendly and helpful and the rooms are good size."

      Dawn

      |

      November 23, 2017

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    More about Mitsui Garden Hotel Osaka Premier

    More about Mitsui Garden Hotel Osaka Premier

    9.6
    Exceptional

    "Excellent place to relax after a long day work esoecially th..."

    SIEW L.

    |

    March 20, 2017

    An overview

    Show less

    Most talked about facilities

    Housekeeping
    32 mentions
    Breakfast
    6 mentions
    Food & Dining
    4 mentions
    View
    4 mentions

    What they offer

    10.0
    Exceptional

    "We loved the lounge and huge onsen on the top floors with vi..."

    Simon

    |

    January 11, 2019

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    Hakatarou
    Cuisine:European, Japanese

    Nearby restaurants

    Japanese cuisine
    Japanese cuisine
    Nejibana
    50 m Japanese
    Hanadaikon
    180 m Japanese
    Tokichi
    220 m Japanese
    American cuisine
    American cuisine
    Furusato
    1.2 km American, Seafood
    Asakusa kitchen Omiya Grand Front Osaka
    1.6 km American, International
    Critters Burger
    2.1 km American
    Cafe
    Cafe
    Seattle's Best Coffee APA Osaka Higobashi Station
    190 m Cafe
    Ark Cafe Dining
    250 m Cafe, Italian
    Caffe Solare, Osaka Dojima
    370 m Cafe

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

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    Some helpful facts

    Show less

    What guests think of this property

    Overall rating
    8.7
    Excellent
    From 3967 reviews
    Provided by verified guests of
    Agoda Reviews (1017)Booking.com Reviews (2943)
    Rating via Agoda8.6
    /
    10
    Cleanliness9.3
    Facilities8.7
    Location7.7
    Room comfort and quality9.0
    Service8.9
    Value for money8.5
    High score for Osaka

    Most helpful reviews for Mitsui Garden Hotel Osaka Premier

    Couple
    Stayed 3 nights in July 2019
    Comfort Double
    Exceptional9.2
    Great Hotel !Located not far from osaka station. Free shuttle van provided to & from the station. Friendly and helpful staff. Hotel look very luxurious and exclusive. However, the room is too small compared to other Asia countries with the same rate. So please travel light if you going to stay here.
    AZLEENfrom MalaysiaReviewed July 13, 2019
    Couple
    Stayed 3 nights in July 2019
    Superior Double
    Review score3.6
    Terrible service and hospitality Walking in to the room was very disappointing, it felt small, used & old. Put it aside, go in only to find, there's dust everywhere, on the stand under the TV, on the TV, the floor under the chair there were small balls of it, on the bathroom top small makeup bin, you could swipe your finger your finger would leave a clean trail with dust on your finger, unless the curtains were grey, they looked like they had not been washed in years, they were grey not white. We ignored it and killed some time by going up to the 16th floor lounge which we had access to, nice concept but coming into this room you could now see this hotel was dated, the couch was stained, under it was ripped, nice room to relax in but it felt dirty to sit on the lounge chairs, they looked dated and dirty. Asked reception to clean our room while we went out for dinner, got back, only parts had been cleaned, but over the next two days the same dust balls stayed. Will NEVER stay here again, WORST part of my trip.
    Kameelfrom SingaporeReviewed July 17, 2019
    Couple
    Stayed 1 night in October 2018
    Superior Twin
    Exceptional10.0
    International-standard hotelThis hotel is stylish, well run and has excellent facilities. The rooms aren't particularly large, but they are well designed and the fittings are excellent. We loved the lounge and huge onsen on the top floors with views over Osaka. The best thing is the staff, who were all lovely and extremely helpful.
    Simonfrom United KingdomReviewed January 11, 2019
    Couple
    Stayed 4 nights in December 2018
    Excellent8.8
    Clean and comfortable. Friendly and efficient staff. Love the buffet breakfast in the hotel. Good location - near Osaka station but quiet and away from the crowd. 15 min to Osaka station by walking, 5 min Shuttle bus to Osaka station. 5 min walk to subway. Near lots of food places(need to walk out). Room is not too big (bigger than many Japanese hotels) but has everything you need.
    KWANfrom SingaporeReviewed December 24, 2018
    Family with young children
    Stayed 4 nights in June 2019
    Double Room
    Exceptional9.2
    Exceptionalhelpful and friendly staff
    andresfrom IndonesiaReviewed June 11, 2019

    Reviews of Mitsui Garden Hotel Osaka Premier from real guests

    Overall rating
    8.7
    Excellent
    From 3967 reviews
    Provided by verified guests of
    Agoda Reviews (1017)Booking.com Reviews (2943)
    Rating via Agoda8.6
    /
    10
    Cleanliness9.3
    Facilities8.7
    Location7.7
    Room comfort and quality9.0
    Service8.9
    Value for money8.5
    High score for Osaka
    Rating
    9+ Exceptional (256)
    8-9 Excellent (199)
    7-8 Very Good (149)
    6-7 Good (41)
    <6 Below Expectation (41)
    Time of the year
    Mar - May (156)
    Jun - Aug (125)
    Sep - Nov (183)
    Dec - Feb (222)
    All guests (1017)
    All room types
    All languages

    Show reviews that mention 

    Showing 686 verified guest comments
    12345
    9.2
    Exceptional
    AZLEEN from Malaysia
    Couple
    Comfort Double
    Stayed 3 nights in July 2019

    Great Hotel !”

    Located not far from osaka station. Free shuttle van provided to & from the station. Friendly and helpful staff. Hotel look very luxurious and exclusive. However, the room is too small compared to other Asia countries with the same rate. So please travel light if you going to stay here.

    Reviewed July 13, 2019
    3.6
    Kameel from Singapore
    Couple
    Superior Double
    Stayed 3 nights in July 2019

    Terrible service and hospitality ”

    Walking in to the room was very disappointing, it felt small, used & old. Put it aside, go in only to find, there's dust everywhere, on the stand under the TV, on the TV, the floor under the chair there were small balls of it, on the bathroom top small makeup bin, you could swipe your finger your finger would leave a clean trail with dust on your finger, unless the curtains were grey, they looked like they had not been washed in years, they were grey not white. We ignored it and killed some time by going up to the 16th floor lounge which we had access to, nice concept but coming into this room you could now see this hotel was dated, the couch was stained, under it was ripped, nice room to relax in but it felt dirty to sit on the lounge chairs, they looked dated and dirty. Asked reception to clean our room while we went out for dinner, got back, only parts had been cleaned, but over the next two days the same dust balls stayed. Will NEVER stay here again, WORST part of my trip.

    Reviewed July 17, 2019
    10.0
    Exceptional
    Simon from United Kingdom
    Couple
    Superior Twin
    Stayed 1 night in October 2018

    International-standard hotel”

    This hotel is stylish, well run and has excellent facilities. The rooms aren't particularly large, but they are well designed and the fittings are excellent. We loved the lounge and huge onsen on the top floors with views over Osaka. The best thing is the staff, who were all lovely and extremely helpful.

    Reviewed January 11, 2019
    8.8
    Excellent
    KWAN from Singapore
    Couple
    Stayed 4 nights in December 2018

    Clean and comfortable. ”

    Friendly and efficient staff. Love the buffet breakfast in the hotel. Good location - near Osaka station but quiet and away from the crowd. 15 min to Osaka station by walking, 5 min Shuttle bus to Osaka station. 5 min walk to subway. Near lots of food places(need to walk out). Room is not too big (bigger than many Japanese hotels) but has everything you need.

    Reviewed December 24, 2018
    9.2
    Exceptional
    andres from Indonesia
    Family with young children
    Double Room
    Stayed 4 nights in June 2019

    Exceptional”

    helpful and friendly staff

    Reviewed June 11, 2019
    8.8
    Excellent
    Karl from Philippines
    Family with young children
    Moderate Twin
    Stayed 7 nights in March 2018

    Modern hotel in a quiet area”

    Pros: -New, clean, modern hotel situated in a not so busy area -Reponsive staff -Supplies are replenished daily -Nearby convenience store (family mart) -room comes with a free smart phone with internet access for the duration of the stay - Nearest train station Higobashi (Yotsubashi Line) which you can take going to Namba - Dotonbori area Con: - No malls in the immediate area but the free shuttle to Osaka station from 7am till 9am is a welcome treat

    Reviewed April 03, 2018
    9.2
    Exceptional
    Christabel from Australia
    Couple
    Stayed 5 nights in February 2018

    Clean, quality, convenient location ”

    This is a business hotel with a relatively spacious room in Japanese standards. Room was clean and neat. Bed was very VERY comfortable. Pillows were reasonably comfortable in comparison to your usual hotel pillows. It is located within walking distance of a few train lines (some as close as 5 minutes walk). They also have regular free shuttle buses to and from Osaka station, which is linked to a few other Umeda stations. The shuttle bus stops at the Sakurabashi entrance (on the Albi departmental side). If you have luggages, you can take the central exit and make your way to Sakurabashi exit using the available ramps. Taking the Sakurabashi exit directly would mean that you would have to carry your luggage down the stairs. There is a Familymart within one of the multistorey building opposite the hotel (towards the right hand side).

    Reviewed February 26, 2018
    8.0
    Excellent
    CHUNG from Hong Kong
    Couple
    Double Room
    Stayed 3 nights in January 2018

    Good surrounding areas and convenient”

    Located in commercial areas, less crowded than shopping district. Transportation is good with adjacent subway to go to Namba and even Kyoto. Provide shuttle bus to Osaka station where limousine to Kansai airport.

    Reviewed January 14, 2018
    8.0
    Excellent
    Anthony from Hong Kong
    Group
    Moderate Twin
    Stayed 2 nights in June 2017

    Relaxing after a hectic day roaming around Osaka”

    The hotel is located amongst commercial buildings, so it is not as convenient as others, but it does have a shuttle service to Osaka train station. The rooms are not big, but are well layout. The keycard is important as you will need it to operate the lift and enter the top floor public bath. The restaurant on the 2nd floor is the hidden gem, great food and great value, even for dinner.

    Reviewed July 05, 2017
    9.2
    Exceptional
    Maria from Macau
    Family with teens
    Comfort Double
    Stayed 8 nights in December 2016

    Value for money”

    Even my room at the moment of booking says that is with view to the city, my room has no view. The room is quite small but is very quite and clean. All the staff was very attentive and polite. I'll be back for sure!!!

    Reviewed December 25, 2016
    8.8
    Excellent
    Leandro from Philippines
    Couple
    Comfort Double
    Stayed 3 nights in November 2016

    Good hotel at a convenient location”

    The shuttle service offered by the hotel to Osaka station is convenient. Also, the hotel is only a 10 minute walk from the nearest subway station. The hotel staff was friendly, helpful, and can speak good english.

    Reviewed December 06, 2016
    9.6
    Exceptional
    chengkan from China
    Solo traveler
    Moderate Twin
    Stayed 1 night in November 2016

    Very brand new hotel”

    The recipitionsts are good at English, very easy to communicate with them. Fast checkin n checkout, they have shuttle bus to Umeda. Will choose to stay at this hotel again in near future if visit Osaka.

    Reviewed November 05, 2016
    8.8
    Excellent
    tiong from Malaysia
    Family with teens
    Stayed 3 nights in June 2016

    excellent ! ”

    Excellent . ..far better than our expectations. We made the right choice n are looking forward to other destinations with mitsui chin hotel in mind. Great location . .great hotel..clean n comfortable. Quiet n calm. Staffs are helpful. Thank you

    Reviewed June 08, 2016
    10.0
    Exceptional
    koji from Canada
    Couple
    Moderate Twin
    Stayed 1 night in March 2016

    Nice and clean hotel to stay.”

    We never stayed this chain hotel but the hotel was so clean and good location except we took taxi from Shin Osaka station was a little bit far and expensive The room was little bit small but very well designed and every thing we need was there. Highly recommended .The Ofuro on top floor was very good too.

    Reviewed March 30, 2016
    8.3
    Excellent
    YongSuk from South Korea
    Solo traveler
    Moderate Twin
    Stayed 2 nights in September 2015

    Value hoyel in great location ”

    Great location, modern/clean facilities and value

    Great hotel as expected from the chain. Clean and modern room, although small. Their public bath is great. Food is very decent and is located very close to the train station. But the staff could be more friendly/helpful

    Reviewed January 15, 2016
    9.0
    Exceptional
    Lindsay from United Kingdom
    Couple
    Comfort Double
    Stayed 4 nights in August 2015

    Nice place to stay in Osaka”

    Very clean, very pleasant and helpful Staff, excellent Japanese food in the restaurant.

    Pleasant stay at this hotel, I would stay again, the location is good with easy access to three different subway stations, walking distance to the Umeda shopping area and Osaka JR train station(the hotel also provides a twice an hour free shuttle bus to/from the station) the restaurant is very good with great staff although they have a very limited level of spoken English they really make you welcome and provide great service backed up by delicious food.

    Reviewed August 18, 2015
    9.0
    Exceptional
    Vivi from Indonesia
    Family with teens
    Comfort Double
    Stayed 2 nights in April 2015

    Nice and comfortable”

    Good room size , clean and nice design

    It was a pleasure to stay at The Mitsui Garden Osaka Premier, good location , only a short walk to station. Room size is good and I had a nice river view from my room. Room size is big enough and the design is excellent, with basin separate from the bath room. Toilet also has its own door. One can take shower while the other can use the toilet. I will definitely come back to this hotel for my next visit.

    Reviewed April 13, 2015
    8.7
    Excellent
    Yanhua from Australia
    Solo traveler
    Moderate Twin
    Stayed 2 nights in March 2015

    Nice hotel - excellent locations and service”

    comfortable room, location and service

    My stay at the hotel is very satisfactory. The room is comfortable, and the locations and service are excellent. In particular, I left a bag in my room after checked out and only realized this after I am already in airport and ready for departure. I contacted the hotel, and hotel staff are very helpful. Now arrangement has been made for the bag to be sent to me in Australia. I really appreciated these hotel staff for their help.

    Reviewed March 20, 2015
    9.3
    Exceptional
    Chua from Singapore
    Solo traveler
    Superior Double
    Stayed 5 nights in December 2014

    Modern and Comfortable”

    Modern Room, Service, Free Shuttle Bus

    The room is very modern, new and comfortable! There is a convenience store, restaurants nearby and is very near to Watanabebashi Station. Free shuttle service to Osaka station is definitely a plus point! Will return again!

    Reviewed January 14, 2015
    9.7
    Exceptional
    Sabrina from Malaysia
    Family with teens
    Comfort Double
    Stayed 1 night in December 2014

    Quiet location with free shuttle to Osaka station”

    Free shuttle bus, spacious & clean room

    Fabulous. Highly recommended to travelers with high requirements like me. Walkable distance from train stations. Convenience stores, restaurants and cafes were just 2 streets away. Great location indeed!

    Reviewed January 06, 2015
    12345
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    Mitsui Garden Hotel Osaka Premier
    |Excellent 8.6
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    • Very good location
    • Umeda Sky Building
    • Higobashi Subway Station is within 0.3 km