Mitsui Garden Hotel Sapporo
Mitsui Garden Hotel Sapporo
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8.0
Very good

"Good hotel in an accessible location."

Raymond

|

May 3, 2018

Small Double Non-Smoking - Bed Mitsui Garden Hotel Sapporo
Small Double Non-Smoking - Bed
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Lobby Mitsui Garden Hotel Sapporo
Lobby
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Lobby Mitsui Garden Hotel Sapporo
Lobby
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Entrance Mitsui Garden Hotel Sapporo
Entrance
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See map Mitsui Garden Hotel Sapporo
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Exceptional
Location
9.0
See all 6 photos Mitsui Garden Hotel Sapporo
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What guests are saying:
Hotel located next to shopping mall and JR
phanthitra from Thailand
Family with young children
After earthquake occurred, this hotel provided free food and free night’s stay, we are appreciate for their kindness.
Tzuhuan from Taiwan
Couple
Good service
LAU from Hong Kong
Couple
The hotel is very conveniently located near JR Sapporo Station. The room was very clean and comfortable. I enjoyed the 1F lounge with free coffee/tea but it only opens at 3pm.
Betty from Philippines
Couple
8-10 min walk to JR & subway. Decent size room. Good value.
Peng from Malaysia
Couple
walkin distance to Sapporo station, good varieties of breakfast, fast check in/out with little English communication, good beds dan room amenities, handy free mobile phone to navigate around city, decent size room and public bath on second floor.
susanti from Indonesia
Family with teens
Near JR Sapporo Station. Good location. Staff friendly and helpful.
Yuk from Hong Kong
Solo traveler
位置好,出行方便
Lin from China
Solo traveler

Mitsui Garden Hotel Sapporo

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 2824 reviewsSee what guests said
8.6
/
10
Excellent cleanliness
8.8
Recommended by 93% of guests
Value for money8.4
Distance to city center1 km
Location rating9.0
Nearest airportSapporo Okadama Airport (OKD)
Distance to airport6.3 km
  • 380 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Air conditioning

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Booked 32 times since yesterday | 23 travelers are looking at this property right now
Superior Double - Non-Smoking
Superior Double - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
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Studio Twin Room
Studio Twin Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
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Standard Twin Non-Smoking
Standard Twin Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Studio Twin Smoking
Studio Twin Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Small Double Room
Small Double Room
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Standard Twin - Smoking
Standard Twin - Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Small Double - Smoking
Small Double - Smoking
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Superior Double - Smoking
Superior Double - Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Small Double Non-Smoking
Small Double Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Studio Twin Non-Smoking
Studio Twin Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices

What people love about the property

  • 9.2
    Exceptional

    "Staffs were polite and smiley."

    Heuer

    |

    April 7, 2018

  • 7.2
    Very good

    "Staff are helpful and i love the location of the hotel."

    darika

    |

    March 13, 2018

  • 6.4
    Good

    "Nice place, nice location, comfort."

    phua

    |

    March 10, 2018

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More about Mitsui Garden Hotel Sapporo

More about Mitsui Garden Hotel Sapporo

9.6
Exceptional

"Free Handy phone is very convenient for traveler!"

JIAN-CHENG

|

April 8, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Japanese cuisine
Japanese cuisine
Kaimori
40 m Japanese, Sushi
Kushiya
70 m Japanese
Sushiden, JR 55 Sapporo
70 m Japanese, Sushi
American cuisine
American cuisine
Buddy Buddy
800 m American
Organic vegetables to Dousan Shokuzai restaurant Panache
1.1 km American, Italian
Dining Tsukiusagi
1.2 km American
Asian cuisine
Asian cuisine
Ramen Gantetsu Sapporo-eki Nishiguchi
180 m Asian, Japanese
Hakata Ramen Barikinya Sapporo Station
220 m Asian, Japanese
Tsukimiken Sapporo North Entrance
220 m Asian, Japanese

What they offer

10.0
Exceptional

"Awesome location, clean and good"

Kit L.

|

April 10, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

There is construction underway near the property from September 5, 2017 to December 31, 2018. There will be some areas affected by noise during day time from Monday to Saturday, excluding public holiday.

Real reviews from real guests

Agoda Reviews (2824)Booking.com Reviews (1718)
8.6
/
10
Cleanliness8.8
Facilities8.2
Location9.0
Room comfort and quality8.6
Service8.6
Value for money8.4
Provided by verified guests of Agoda
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All room types
Showing 1320 verified guest comments
12345
9.6
Exceptional
Hung from Singapore
Family with young children
Moderate Twin Room
Stayed 5 nights in December 2018
Great value for money”
The hotel is at a great location and is value for money. The room may be a wee bit smaller than others but the beds are bigger.(Super single bed). Staff is great. Very polite and helpful. I enjoyed my stay here and recommend it to everyone.
Reviewed December 07, 2018
Thank you for your stay at Mitsui Garden Hotel Sapporo. And we appreciate your precious comment. We hope you had enjoyed trip in Japan. We have got a variety size of rooms from 18㎡to 42㎡. It would be great if you could take a larger space room into your consideration in your next visit for your luxury and superior stay. Our staffs listen carefully to all comments and feedback from our guests to make sure that we can improve our services for the better everyday. As we sincerely hope that you will continue to stay with us in the future.  Front Office Manager
Responded December 07, 2018
Mitsui Garden Hotel Sapporo
9.2
Exceptional
May from Malaysia
Family with teens
Moderate Twin Room
Stayed 1 night in November 2018
Central location within metres from Sapporo JR station. ”
The bedroom is small but clean. We are satisfied with location, very close to Sapporo JR train station where all the food and shops are all metres away. Also very close to Hokkaido Governor’s House and Botanical Gardens
Reviewed November 24, 2018
We are glad to hear that you were satisfied with our service, and looking forward to welcoming you back again in near future.   Front Office Manager
Responded November 24, 2018
Mitsui Garden Hotel Sapporo
8.0
Excellent
ER from Malaysia
Family with young children
Studio Twin Non-Smoking
Stayed 1 night in November 2018
big size bed (twin room) , good location”
twin room with 2 big size bed, but not enough space for open 2 big pieces of luggage. Beside hotel got a lawson quite convenience. Have provided coffee, tea, and water at pantry 24 hours. Have provided public bath, but quite a normal public bath, no have special curative effect onsen.
Reviewed November 22, 2018
Thank you for your stay at Mitsui Garden Hotel Sapporo and taking a time for sharing your comment. We are disappointed to learn that our hotel did not live up to your expectations. We are also regret to learn 【the size of room】 failed to your expectation at this time. Our public bath is not natural hot spring, but it is spacious enough for several people. There are even 7 individual washing booth. You can experience very relaxing time that you can't experience when you only use unit bath especially after a long sightseeing walk. We know it's not very big bathtub but it is cozy and well equiped. As well as,We have got a variety size of rooms from 18㎡to 42㎡. It would be great if you could take a larger space room into your consideration in your next visit for your luxury and superior stay. On the other hand, We are glad to hear our location is good for somr trans portation and convinience store is besides our hotel. Your feedback is highly appreciated and we look forward to welcomi
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Mitsui Garden Hotel Sapporo
7.6
Very good
MUI from Hong Kong
Couple
Standard Twin Non-Smoking
Stayed 2 nights in November 2018
Budget hotel. 5 mins walk to Sapporo Station. ”
Good location. Family Mart downstairs. Friendly staff. Speak a little bit English. One night that we stayed at the hotel. There was a power failure for few minutes and an alarm. A Japanese announcement was made and English version followed. But we really didnt understand what the staff was saying.
Reviewed November 29, 2018
Thank you for your stay at Mitsui Garden Hotel Sapporo and taking the time to provide the review for your recent stay.We apologize for any inconvenience about power failure.We have taken up and shared your feedback to relevant departments for improvements. We are appreciate for sharing. Front Office Manager
Responded November 29, 2018
Mitsui Garden Hotel Sapporo
8.0
Excellent
Catharine from Indonesia
Group
Small Double Non-Smoking
Stayed 2 nights in April 2018
Very good”
Price wise is acceptable. The hotel staff can give us list of local restaurants nearby, for us to try. Definitely worth to try those restaurants; I tried some and all are delicious. The hotel also offers free coffee/tea during supper time,
Reviewed November 27, 2018
Thank you for your stay at Mitsui Garden Hotel Sapporo and taking the time to provide the review for your recent stay.We are very glad to read that you enjoyed restaurants we introduced and launge in our hotelWe are glad to hear that you were satisfied with our service, and looking forward to welcoming you back again in near future.   Front Office Manager.
Responded November 28, 2018
Mitsui Garden Hotel Sapporo
10.0
Exceptional
KAWAI from Hong Kong
Solo traveler
Standard Twin Non-Smoking
Stayed 5 nights in November 2018
Best Location and Perfect Room. ”
Hotel located nearby Sapporo Stn and many stores and restaurants nearby. Room is clean and larger than normal hotels in Japan. Staffs are polite and helpful. I definately would recommend this hotel to everyone who visit Sapporo.
Reviewed November 07, 2018
Thank you for your stay at Mitsui Garden Hotel Sapporo and taking a time for sharing your comment. The words of compliments from you like this are our encouragement more than anything else. We are looking forward to seeing you again in Hokkaido.  Front Office Manager
Responded November 07, 2018
Mitsui Garden Hotel Sapporo
10.0
Exceptional
Biwan from United Kingdom
Family with teens
Small Double Non-Smoking
Stayed 2 nights in January 2018
Exceptional”
very helpful staffs, great location and hot spring, wonderful stay
Reviewed December 02, 2018
Thank you for your stay at Mitsui Garden Hotel Sapporo for your recent stay in Japan. We have read your comments about the hotel and we greatly appreciate that you took the time to write them. We are very glad to read that you enjoyed our convenient location and our hotel hospitality. As you informed, We hope you were able to enjoy the convenient location and the great food as Sapporo, which is quite convenient to go to main sightseeing spots by train and bus. Moreover, we are happy to hear that you were satisfied with our public bath which is one of the selling points that our public bath is not natural hot spring, but it is spacious enough for several people. Your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Sapporo once again.  Front Office Manager
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Mitsui Garden Hotel Sapporo
8.8
Excellent
Ning from Malaysia
Family with teens
Moderate Twin Room
Stayed 4 nights in November 2018
Excellent Location”
Excellent location, surrounded by shopping malls, convenience store and restaurant. Sapporo station is just 5 mins walk from the hotel. But, there is a charge for car parking, JPY 1,500 per day
Reviewed November 30, 2018
Firstly we would like to express our gratitude for the feedback for your recent stay at Mitsui Garden Hotel Sapporo. We are truly delighted that you were satisfied with our location which is very convenient from JR station (5 minutes' walk!). Your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Sapporo once again.   Front Office Manager
Responded November 30, 2018
Mitsui Garden Hotel Sapporo
9.2
Exceptional
KA from Hong Kong
Family with teens
Studio Twin Non-Smoking
Stayed 2 nights in August 2018
Excellent hotel with good hospitality ”
This is an excellent hotel. It is near Sapporo JR station. There are convenient stores right round the corner. The room is clean and there is a public bathroom for hot bath too. Even though the size of the twin room is not too big, they put two large twin beds in it so that we have a good sleep and a most comfortable stay. The staff is helpful and friendly. We did not understand the Japanese on the vending machine and wrongly bought a ticket for movie instead of exchanging coins for notes. The staff helped us rectify the mistake without having us to pay for the movie. They are kind and make our stay a happy one.
Reviewed August 27, 2018
Thank you for your stay at Mitsui Garden Hotel Sapporo and sharing your evaluation.We are very glad to read that you enjoyed our convenient location and our hotel hospitality.Our staffs listen carefully to all comments and feedback from our guests to make sure that we can improve our services for the better everyday. As we sincerely hope that you will continue to stay with us in the future. Front Office Manager
Responded August 27, 2018
Mitsui Garden Hotel Sapporo
9.6
Exceptional
Vera from Russia
Solo traveler
Standard Twin - Smoking
Stayed 2 nights in May 2018
Fantastic location, nice clean room with all facilities”
You can not think about better location that Mitsui Garden Hotel Sapporo, Bic Camera, supermarkets, shopping malls and the station is just 4 min walk. My room was spacious and nice. I would definitely stay there again. I have not had breakfast there, so can't really advise on it.
Reviewed July 24, 2018
Thank you for having chosen at Mitsui Garden Hotel Sapporo from among a number of hotels and taking time to review of the hotel. We hope that you enjoyed the convenient location and the great food as Hokkaido. We are truly delighted that you were satisfied with our location which is very convenient from JR station (5 minutes' walk!). We are glad to hear that you were satisfied with our service, and looking forward to welcoming you back again in near future.   Front Office Manager
Responded July 24, 2018
Mitsui Garden Hotel Sapporo
8.4
Excellent
Antonius from Canada
Group
Standard Twin Non-Smoking
Stayed 1 night in June 2018
Satisfactory”
A couple blocks from Sapporo JR station, which is the more quiet side (west). Rooms are decent size comparing to the Tokyo or Osaka hotels. The hotel bath facility is on the second floor, so lacks any outdoor elements, so the ambience is just so so. I tried it once and didn’t go back again. Just a reminder, there’s a charge of $1200 yen a night for parking the car there. And the check out time is 11am. It’s based on the check-in check-out time of the hotel room. Not based a 24-hour period.
Reviewed July 09, 2018
Thank you for your stay at Mitsui Garden Hotel Sapporo. And we appreciate your precious comment. We hope you had enjoyed trip in Japan. Front Office Manager
Responded October 19, 2018
Mitsui Garden Hotel Sapporo
10.0
Exceptional
Jonathan from Indonesia
Family with teens
Studio Twin Non-Smoking
Stayed 3 nights in June 2018
Best hotel nearby Sapporo Station”
The best hotel We had ever stayed at Sapporo. The Location was just 10 minutes walk from Sapporo station. The Room was clean, tidy eventough a bit small but It was enough for 2 people to stay in. Public bath was perfect as a facility at this hotel and of course, this hotel wasn't pricey compare to the other hotel nearby and the facilities you could have.
Reviewed June 28, 2018
Thank you for your stay at Mitsui Garden Hotel Sapporo for your recent stay in Japan. We have read your comments about the hotel and we greatly appreciate that you took the time to write them. We are pleased to notice that we have a large public bath at the hotel so that guest of all ages can relax and refresh comfortably. Thank you for your wonderful feedback this time, and all the hotel staff are very happy. Front office manager
Responded June 28, 2018
Mitsui Garden Hotel Sapporo
8.8
Excellent
susanti from Indonesia
Family with teens
Superior Double - Non-Smoking
Stayed 2 nights in June 2018
Value for money”
walkin distance to Sapporo station, good varieties of breakfast, fast check in/out with little English communication, good beds dan room amenities, handy free mobile phone to navigate around city, decent size room and public bath on second floor.
Reviewed June 28, 2018
Thank you for your stay at Mitsui Garden Hotel Sapporo and taking the time to provide the review for your recent stay. We will continue to serve everyone for their " memorable hotel" We are waiting for your next use. Thank you for your post. Front Office Manager
Responded June 28, 2018
Mitsui Garden Hotel Sapporo
10.0
Exceptional
Eugene from Singapore
Couple
Small Double Non-Smoking
Stayed 1 night in June 2018
Exceptional”
Room is a bit small. Location was 5 mins from the JR station. A file with local food recommended by staff and other information was provided. Staff service was very good and took the initiative to bring the luggage to the room after early check in.
Reviewed June 15, 2018
Thank you for your stay at Mitsui Garden Hotel Sapporo and sharing your evaluation. We are pleased to hear that you were satisfied our service. We are proud to get a good score from you. Your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Sapporo once again.  Front Office Manager
Responded June 16, 2018
Mitsui Garden Hotel Sapporo
10.0
Exceptional
David from Singapore
Couple
Studio Twin Non-Smoking
Stayed 3 nights in October 2018
Very close proximity to Sapporo station”
Location, comfort, clean room, and friendly staff.
Reviewed November 19, 2018
Thank you for your stay at Mitsui Garden Hotel Sapporo and taking a time for sharing your evaluation. We listen carefully to all comments and feedback from our guests to make sure that we can improve our services for the better everyday. As we sincerely hope that you will continue to stay with us in the future.   Front Office Manager
Responded November 19, 2018
Mitsui Garden Hotel Sapporo
9.6
Exceptional
YAN from Hong Kong
Couple
Studio Twin Non-Smoking
Stayed 1 night in November 2018
Exceptional”
Cheap and near to station , very nice
Reviewed November 15, 2018
Thank you for your stay at Mitsui Garden Hotel Sapporo for your recent stay in Japan. We have read your comments about the hotel and we greatly appreciate that you took the time to write them. We share your comments among all staff and work hard to train our teams to ensure the highest levels of communication and service quality to have overseas customers stay comfortably. We are glad to hear that you were satisfied with our convenient location which is one of the selling points. As you informed, the location is also very close to the fantastic area where convenience store, many Japanese restaurants and shops are there so that you can enjoy eating and shopping. Once again, we appreciate for the comment you gave us and are very much looking forward to welcoming you again soon. Front office Manager
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Mitsui Garden Hotel Sapporo
6.8
Good
Tan from Singapore
Couple
Small Double - Smoking
Stayed 2 nights in November 2018
Convenient location, nice and decent room but hotel staffs need to improve their service. ”
Overall location and room no complaint just 5 mins walk from hotel to Sapporo Station. 2nd nights I was a bit unpleasant because the staff thought we are not hotel guest and follow behind us to our floor (what she needs to do is courtesy asking us whether we are staying here instead of follow behind us from lift to our floor). Until we reached our room door she is pretending to check another room (so fake!) My husband and me really feel uncomfortable with her action.
Reviewed November 08, 2018
Thank you for your stay at Mitsui Garden Hotel Sapporo and taking a time for sharing your comment. We are really sorry about that incidence which our staff cause misundestanding impretion to you. Her action seems like pritending to knock another room when you got to your room. She was called the guast who stay in same floor with you,she realized that need to re-comfirm the room number and to contact to the front desk at the elevator hall before knocking. We apologize what you pointed to us. We have taken up and shared your feedback to relevant departments for improvements. Front office Manager
Responded November 09, 2018
Mitsui Garden Hotel Sapporo
8.4
Excellent
Irene from Australia
Couple
Superior Double - Smoking
Stayed 5 nights in May 2018
Excellent location”
Location was superb as was super close to the big shopping malls (i.e. Daimaru, Stellar Place) and within walking distance to many eateries. The only downside to our stay was that our toilet had this constant smell that was a bit stinky. May have something to do with the toilet pipes.......
Reviewed June 05, 2018
Thank you for your stay at Mitsui Garden Hotel Sapporo and taking a time for sharing your evaluation. We listen carefully to all comments and feedback from our guests to make sure that we can improve our services for the better everyday. As we sincerely hope that you will continue to stay with us in the future.  Front Office Manager
Responded June 05, 2018
Mitsui Garden Hotel Sapporo
8.8
Excellent
Cuong from Australia
Couple
Studio Twin Smoking
Stayed 4 nights in May 2018
Clean, decent size room that closed to station, governor house and friendly staff”
Stay 4 nights in May and the room temperature was automatically adjusted as weather fluctuate. The communal bath was clean and the open hours was great. Staff are friendly and helpful. Recommended for travellers who want no fuss, 3.5 - 4 star hotel.
Reviewed May 16, 2018
Firstly we would like to express our gratitude for the feedback for your recent stay at Mitsui Garden Hotel Sapporo. We share your comments among all staff and work hard to train our teams to ensure the highest levels of communication and service quality to have overseas customers stay comfortably. Your feedback is highly appreciated and we look forward to welcoming you to the Mitsui Garden Hotel Sapporo.  Front office Manager
Responded May 16, 2018
Mitsui Garden Hotel Sapporo
9.6
Exceptional
Devy from Indonesia
Couple
Small Double Non-Smoking
Stayed 2 nights in April 2018
Exceptional”
Just 5-10 mins walk from Sapporo JR Station. The staffs are friendly. The facility is good, they even provide a free smartphone to be used during our stay, which is helpful if you don’t have any wifi or Japan sim card. No complaints, but I think a free drinking water dispenser will be so much helpful.
Reviewed April 25, 2018
Thank you for your stay at Mitsui Garden Hotel Sapporo for your recent stay in Japan. We have read your comments about the hotel and we greatly appreciate that you took the time to write them. We are glad to hear that you were satisfied with our convenient location which is one of the selling points,and our location is very convenient from JR station (5 minutes' walk),and shopping mall. So,it's expand your choice to go other cities near Sapporo. As we introduce free mobile phone to support your comfortable stay. You can use unlimited local and international call (China, Taiwan, Hong Kong, South Korea, United of States, and Australia), and use free internet access. Also, you can take it outside during your stay. We hope it will be helpful it. We hope you enjoy it. We are glad to hear that you were satisfied with our service, and looking forward to welcoming you back again in near future.   Front Office Manager
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Mitsui Garden Hotel Sapporo
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  • Exceptional location
  • Former Hokkaido Government Office Building
  • Sapporo Train Station is within 0.38 km