This property is in high demand!
12 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
![Front desk [24-hour]](https://pix10.agoda.net/property/30131361/0/0f68a840b800446791ef8d156f547057.jpeg?ce=2&s=1024x768)

- Many guests have praised the breakfast at this property
Great breakfast buffet.

Clean hotel, easy accessible to Ginza, Tokyo, Tsukiji etc.
- To help our travelers make informed and safe travel decisions, Hygiene...
390 meters to public transportation - Yurikamome Shiodome Train Station is within 390 meters
Free Wi-Fi
Front desk [24-hour]
Restaurants
Massage
Luggage storage
Breakfast
Business center
Contactless check-in/out
12 travelers have booked today.
Based on 15,271 verified reviews
8.8
8.7
8.5
8.4
8.3
8.0
Nearest transportation options
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Yurikamome Shiodome Train Station is within 0.4 km
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Shiodome Subway Station is within 0.41 km
Location rating score
There are 167 places in walking distance!
| Value for money | 8.5 |
| Distance to city center | 1 km |
| Location rating | 8.0 |
| Nearest airport | Haneda Airport (HND) |
| Distance to airport | 12.5 km |
Based on 9125 reviews from verified travelers
While staying at Mitsui Garden Hotel Shiodome Italia-gai / Tokyo, enjoy your evening or night out at FRANZ Club, Akitaya, and Ginza Lion Shinbashi Beer hall to get the most out of your nightlife.
While lodging at Mitsui Garden Hotel Shiodome Italia-gai / Tokyo, enjoy your morning or evening stroll at nearby park which include Shiba Park, Sukiyabashi Park, and Hibiya Park.
Mitsui Garden Hotel Shiodome Italia-gai / Tokyo was built in 2007.
Mitsui Garden Hotel Shiodome Italia-gai / Tokyo has a total of 13 floors.
Past families with older children that have stayed at this property have given Mitsui Garden Hotel Shiodome Italia-gai / Tokyo an average rating of 8.3. You can search for more specific customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
Past local visitors that have stayed at this property have given Mitsui Garden Hotel Shiodome Italia-gai / Tokyo an average rating of 8.4. You can look up on more detailed customer evaluations, and remarks for this property down in the review section.
Mitsui Garden Hotel Shiodome Italia-gai / Tokyo’s neighborhood is Shinbashi which consists of popular restaurants such as Caretta Shiodome (Restaurant), Spaghetti no Pancho Shinbashi branch, and Tonkatsu Aoki Ginza.
Mitsui Garden Hotel Shiodome Italia-gai / Tokyo is situated within Shinbashi, which makes it ideally close to natural sights including Odaiba.

Experience Modern Comfort at Mitsui Garden Hotel Shiodome Italia-gai / Tokyo
Welcome to Mitsui Garden Hotel Shiodome Italia-gai / Tokyo, a stylish 4-star hotel located in the heart of Tokyo, Japan. With its convenient location and modern amenities, this hotel is the perfect choice for both business and leisure travelers.
Built in 2007 and renovated in 2019, Mitsui Garden Hotel Shiodome Italia-gai / Tokyo offers contemporary and comfortable accommodations. The hotel features 372 well-appointed rooms, ensuring a relaxing and enjoyable stay for all guests. Each room is tastefully decorated and equipped with modern amenities to provide the utmost comfort and convenience.
Check-in time at Mitsui Garden Hotel Shiodome Italia-gai / Tokyo is from 03:00 PM, allowing you ample time to settle in and make the most of your stay. If you're arriving by air, the hotel is conveniently located just 30 minutes away from the airport, making it easily accessible for travelers. For those looking to explore the city, the hotel is situated only 1 km away from the bustling city center, providing easy access to Tokyo's top attractions and landmarks.
Families traveling with children should take note that this hotel does not allow children to stay free of charge. Additional charges may apply for children. However, with its comfortable rooms and convenient location, Mitsui Garden Hotel Shiodome Italia-gai / Tokyo still offers a great option for families looking for a memorable stay in Tokyo.
Check-out time is until 11:00 AM, giving you ample time to enjoy a leisurely morning before departing. Whether you're visiting Tokyo for business or pleasure, Mitsui Garden Hotel Shiodome Italia-gai / Tokyo is the perfect choice for a comfortable and convenient stay in this vibrant city.
Relax and Unwind with Exceptional Entertainment Facilities
At Mitsui Garden Hotel Shiodome Italia-gai / Tokyo, guests can indulge in a range of entertainment facilities that are designed to enhance their stay and provide a truly memorable experience. After a long day of exploring the vibrant city of Tokyo, guests can unwind and rejuvenate with a soothing massage at the hotel's spa. The skilled therapists will melt away any tension and stress, leaving guests feeling refreshed and revitalized.
For those seeking a more active form of entertainment, the hotel offers a well-equipped fitness center where guests can maintain their workout routine. With state-of-the-art equipment and a spacious layout, guests can enjoy a satisfying workout while overlooking panoramic views of the city. Additionally, the hotel also features a relaxing sauna and hot spring bath, providing the perfect opportunity to relax and unwind after a busy day.
Whether guests are in the mood for relaxation or an invigorating workout, Mitsui Garden Hotel Shiodome Italia-gai / Tokyo's entertainment facilities cater to all needs. From indulgent massages to an energizing fitness center, guests can enjoy a well-rounded experience that will leave them feeling rejuvenated and ready to take on the wonders of Tokyo.
Convenience Facilities at Mitsui Garden Hotel Shiodome Italia-gai / Tokyo
Experience utmost convenience during your stay at Mitsui Garden Hotel Shiodome Italia-gai / Tokyo with a range of exceptional facilities designed to cater to your every need. Stay connected with complimentary Wi-Fi available in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work.
For guests who require laundry services, the hotel offers both dry cleaning and laundry service, ensuring that your clothes are fresh and clean throughout your stay. Additionally, the luggage storage facility allows you to securely store your belongings, giving you the freedom to explore the city without any worries.
Whether you need a quick snack or a refreshing drink, the hotel's vending machine is conveniently located on-site, providing you with a variety of options. Furthermore, the daily housekeeping service ensures that your room is always tidy and comfortable.
Please note that Mitsui Garden Hotel Shiodome Italia-gai / Tokyo has a designated smoking area for guests who smoke. With these exceptional convenience facilities, your stay at Mitsui Garden Hotel Shiodome Italia-gai / Tokyo will be nothing short of exceptional.
Luxurious Room Facilities at Mitsui Garden Hotel Shiodome Italia-gai / Tokyo
Experience ultimate comfort and convenience at Mitsui Garden Hotel Shiodome Italia-gai / Tokyo with its impressive range of room facilities. Each room is equipped with state-of-the-art amenities to ensure a memorable stay.
Stay cool and comfortable with the air conditioning system, allowing you to adjust the temperature to your preference. Unwind after a long day of exploring the city by watching inhouse movies on the television provided in your room. Catch up on your favorite shows with satellite/cable TV channels available for your entertainment.
Get ready for the day ahead with the hair dryer provided in the room. Keep your beverages cool and fresh with the refrigerator, perfect for storing drinks and snacks. With these top-notch room facilities, you can relax and rejuvenate in style at Mitsui Garden Hotel Shiodome Italia-gai / Tokyo.
Indulge in Culinary Delights at Mitsui Garden Hotel Shiodome Italia-gai / Tokyo
At Mitsui Garden Hotel Shiodome Italia-gai / Tokyo, guests can embark on a gastronomic journey like no other. With a range of dining facilities, this hotel promises to satisfy every palate and craving.
Start your day off right with a delectable breakfast buffet at the hotel's restaurant. Offering a wide selection of both local and international dishes, you can indulge in a variety of flavors and textures to fuel your day of exploration in Tokyo. From freshly baked pastries and bread to hearty Japanese staples like miso soup and grilled fish, there's something for everyone to enjoy.
After a day of sightseeing, unwind and treat yourself to a delightful dinner at the hotel's restaurant. With a menu inspired by Italian and Japanese cuisines, you can savor the fusion of flavors and innovative creations. From handmade pasta dishes to succulent grilled meats and seafood, each bite is a culinary delight that will leave you craving for more.
With daily housekeeping services, you can rest assured that your dining experience at Mitsui Garden Hotel Shiodome Italia-gai / Tokyo will be accompanied by impeccable cleanliness and hygiene. So, whether you're starting your day with a hearty breakfast or enjoying a memorable dinner, the hotel's dining facilities are sure to leave a lasting impression on your taste buds.
Elegant Room Options at Mitsui Garden Hotel Shiodome Italia-gai / Tokyo
Discover a variety of thoughtfully designed rooms at Mitsui Garden Hotel Shiodome Italia-gai in Tokyo, perfect for different preferences and group sizes. Choose from the comfortable Standard Double Room with a cozy double bed, or opt for the versatile Standard Twin Room and Superior Twin Room options, both available in non-smoking versions. For larger groups or families, the Superior Twin Rooms with additional beds or even a stunning Tokyo Tower View provide memorable stays. The hotel also offers accessible rooms, including a non-smoking Accessible Twin Room, ensuring comfort for all guests.
Booking your stay through Agoda guarantees you the best prices available, along with a seamless and hassle-free booking experience. Take advantage of exclusive deals and straightforward reservation processes, making your trip to Tokyo both affordable and stress-free. Whether you're seeking a cozy retreat or a spacious suite, Agoda makes it easy to find the perfect room at Mitsui Garden Hotel Shiodome Italia-gai.
Discover the Vibrant Neighborhood of Shinbashi
Nestled in the heart of Tokyo, Shinbashi is a vibrant neighborhood that offers a delightful blend of traditional charm and modern attractions. Known as the gateway to Tokyo, this bustling area is conveniently located near major transportation hubs, making it a perfect base for exploring the city.
One of the highlights of Shinbashi is its rich history. The district was once a bustling entertainment district during the Edo period and still retains its traditional charm with narrow streets and old-fashioned izakayas (Japanese pubs). Take a stroll along the historic Nihonbashi Bridge, which has been an iconic landmark since the 17th century, or explore the nearby Hama-rikyu Gardens, a stunning oasis of greenery in the midst of the urban jungle.
In addition to its historical attractions, Shinbashi is also a popular destination for food lovers. The area is home to numerous restaurants and izakayas that serve a wide range of delicious Japanese cuisine, from fresh sushi and sashimi to savory yakitori skewers. Don't miss the chance to try the local specialty, monjayaki, a savory pancake-like dish that is cooked right at your table.
Whether you're a history enthusiast, a foodie, or simply looking for a convenient base to explore Tokyo, Shinbashi has something for everyone. Immerse yourself in the vibrant atmosphere of this charming neighborhood and discover the best of Tokyo's past and present.
Traveling from the Airport to Mitsui Garden Hotel Shiodome Italia-gai / Tokyo
When arriving in Tokyo, Japan, there are several airports that you can choose to fly into, including Narita International Airport and Haneda Airport. From Narita International Airport, the most convenient way to reach Mitsui Garden Hotel Shiodome Italia-gai / Tokyo in Shinbashi is by taking the Narita Express train to Tokyo Station. From there, you can transfer to the Yamanote Line and get off at Shinbashi Station, which is just a short walk away from the hotel. The journey takes approximately 90 minutes and offers beautiful views of the cityscape along the way.
If you arrive at Haneda Airport, you have a few options to reach the hotel. The fastest and most convenient way is to take the Tokyo Monorail to Hamamatsucho Station, which is located near Shinbashi. From Hamamatsucho Station, it is just a short walk to Mitsui Garden Hotel Shiodome Italia-gai / Tokyo. The monorail journey takes around 20 minutes and provides a scenic view of Tokyo Bay.
No matter which airport you arrive at, transportation options to Mitsui Garden Hotel Shiodome Italia-gai / Tokyo are readily available, ensuring a smooth and hassle-free journey to your accommodation in the heart of Tokyo.
Explore the Vibrant Surroundings of Mitsui Garden Hotel Shiodome Italia-gai / Tokyo
Located in the heart of Tokyo, Mitsui Garden Hotel Shiodome Italia-gai offers a prime location surrounded by a multitude of landmarks and attractions. Just a stone's throw away from the hotel, you'll find Hinode Pier, where you can embark on a scenic cruise along Tokyo Bay. Feel the sea breeze on your face and take in the breathtaking views of the city skyline as you sail through the calm waters.
For those seeking a cultural experience, Shiba Toshogu Shrine is a must-visit. This historic shrine, known for its beautiful architecture and serene atmosphere, offers a glimpse into Japan's rich cultural heritage. Take a stroll through the peaceful grounds and admire the intricate details of the shrine's structures.
If you're in the mood for some entertainment, head over to Shiki Theater - Haru, Aki. This renowned theater showcases a variety of captivating performances, from musicals to plays. Immerse yourself in the world of Japanese theater and be mesmerized by the talented cast and stunning stage productions.
For a unique perspective of Tokyo, hop on the Samurai Cruise Tokyo Bay. This thrilling boat tour takes you on a journey through the city's waterways, offering panoramic views of iconic landmarks such as Tokyo Tower and Rainbow Bridge. Learn about the fascinating history of samurais as you cruise along the bay.
With its convenient location near a plethora of attractions, Mitsui Garden Hotel Shiodome Italia-gai is the perfect choice for travelers looking to explore the vibrant surroundings of Tokyo.
Convenient Public Transport Stations near Mitsui Garden Hotel Shiodome Italia-gai / Tokyo
Located in the heart of Tokyo, Mitsui Garden Hotel Shiodome Italia-gai / Tokyo offers easy access to several public transport stations. Guests staying at the hotel will find themselves conveniently close to Mita Subway Station, Shibakoen Subway Station, Toranomon Subway Station, Hinode, Daimon Subway Station, Tamachi Train Station, Hamamatsucho Train Station, and Onarimon Subway Station.
Mita Subway Station is just a short walk away from the hotel, providing access to the Mita Line and the Asakusa Line. This makes it easy for guests to explore popular attractions such as Tokyo Tower, Ginza, and Asakusa. Shibakoen Subway Station is also within walking distance, offering access to the Toei Mita Line. From here, guests can easily reach Odaiba, a popular waterfront area known for its shopping malls and entertainment venues.
Toranomon Subway Station, located nearby, provides access to the Ginza Line, making it a convenient transportation hub for exploring the city. Hinode and Daimon Subway Stations are also easily accessible, offering connections to various subway lines. Tamachi Train Station and Hamamatsucho Train Station are both within reach, allowing guests to easily travel to other parts of Tokyo and beyond.
For those looking to explore the city on foot, Onarimon Subway Station is a short distance away, providing access to the Toei Mita Line. This allows guests to conveniently visit attractions such as the Zojoji Temple and the Tokyo Tower.
With its strategic location near these public transport stations, Mitsui Garden Hotel Shiodome Italia-gai / Tokyo offers guests the opportunity to easily navigate Tokyo and discover its many attractions.
A Gastronomic Delight in the Vicinity
Mitsui Garden Hotel Shiodome Italia-gai / Tokyo is surrounded by an array of delightful dining options, ensuring that guests can indulge in a gastronomic adventure without venturing far. For a taste of authentic Italian cuisine, Spaghetti no Pancho Shinbashi branch and Knock Cucina Buona Itariana msb Tamachi are highly recommended. If you're in the mood for teppanyaki, Teppanyaki Takumi is a must-visit. For a unique dining experience, head to Tori Ichidai Shimbashi, where you can savor delicious yakitori dishes. Nejibe Daimon and Koun are perfect choices for those looking to enjoy traditional Japanese cuisine. Free-Range Chicken Goku Hana is a hidden gem that specializes in succulent chicken dishes. To unwind and enjoy a drink, K's BAR Kirara is the ideal spot. With such a diverse selection of restaurants in the vicinity, guests of Mitsui Garden Hotel Shiodome Italia-gai / Tokyo are spoilt for choice when it comes to satisfying their culinary cravings.
Shop 'til you drop in the heart of Tokyo
Located in the bustling district of Shiodome, Mitsui Garden Hotel Shiodome Italia-gai / Tokyo is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find THE SUIT COMPANY, a renowned fashion retailer offering a wide range of stylish suits for both men and women. For those in search of the latest reads, Ayumi Books is a must-visit, offering a diverse selection of books and magazines. SAKURA FLORIST is perfect for those looking to add a touch of nature to their shopping experience, with a stunning array of fresh flowers and floral arrangements. If you're in need of some retail therapy, head to COSMOS, a trendy boutique known for its unique fashion pieces. Tokyo Ai land is a shopping complex that houses a variety of stores, including fashion boutiques, beauty salons, and restaurants, ensuring there's something for everyone. For bookworms, Tsutaya in Shinbashi is a haven, boasting an extensive collection of books, CDs, and DVDs. For a taste of luxury, Toranomon Hills Mori Tower is home to high-end boutiques and designer brands. And art enthusiasts will love exploring the Tolman Collection, a gallery that showcases contemporary Japanese prints. With such a diverse range of shopping landmarks at your doorstep, Mitsui Garden Hotel Shiodome Italia-gai / Tokyo is the perfect base for a retail adventure in the heart of Tokyo.
Affordable Luxury: Mitsui Garden Hotel Shiodome Italia-gai / Tokyo
Discover the perfect blend of luxury and affordability at Mitsui Garden Hotel Shiodome Italia-gai / Tokyo. With an average price of $165 per room, this hotel offers exceptional value for money, especially when compared to the average price of a hotel room in Tokyo, which stands at $157.
At Mitsui Garden Hotel Shiodome Italia-gai / Tokyo, you can indulge in a comfortable and stylish stay without breaking the bank. Each room is thoughtfully designed with modern amenities and tasteful decor, ensuring a relaxing and enjoyable experience. From cozy single rooms to spacious suites, there is an option to suit every traveler's needs and preferences.
Not only does this hotel offer great value, but it also boasts a prime location in the heart of Tokyo. Situated in the vibrant Shiodome district, guests can easily explore popular attractions such as the Tokyo Tower and Tsukiji Fish Market, as well as enjoy convenient access to public transportation. Whether you're visiting for business or leisure, Mitsui Garden Hotel Shiodome Italia-gai / Tokyo is the perfect choice for those seeking affordable luxury in the bustling city of Tokyo.
Immaculate Rooms and Friendly Staff for a Pleasant Stay
Mitsui Garden Hotel Shiodome Italia-gai / Tokyo is highly praised by guests for its immaculate rooms and friendly staff. The rooms are described as clean, comfortable, and modern, providing a pleasant and enjoyable stay. The hotel's staff is consistently commended for their exceptional service, with guests mentioning their helpfulness and friendliness. Whether it's providing assistance or offering recommendations, the staff goes above and beyond to ensure a memorable experience for every guest. With its prime location and great value, this hotel offers a perfect combination of convenience and comfort. Guests also appreciate the buffet, hot bath, and other amenities that add value to their stay. If you're looking for a clean and comfortable hotel with exceptional service, Mitsui Garden Hotel Shiodome Italia-gai / Tokyo is the perfect choice.
Exceptional Customer Ratings for Mitsui Garden Hotel Shiodome Italia-gai / Tokyo
Immerse yourself in the exceptional world of Mitsui Garden Hotel Shiodome Italia-gai / Tokyo, where customer reviews consistently highlight its outstanding qualities. With an impressive overall rating of 8.4, this hotel has garnered praise for its exceptional value, top-notch facilities, and impeccable cleanliness.
One of the standout features of this hotel is its exceptional value for money. Guests have consistently praised the reasonable rates offered by Mitsui Garden Hotel Shiodome Italia-gai / Tokyo, making it an attractive choice for budget-conscious travelers. With its affordable prices, guests can enjoy a comfortable stay without compromising on quality or comfort.
In addition to its value, the hotel's facilities have also received high praise from guests. With a rating of 8.4, guests have commended the hotel for its well-maintained amenities and modern conveniences. Whether it's the well-equipped fitness center, relaxing spa, or stylish lobby area, Mitsui Garden Hotel Shiodome Italia-gai / Tokyo ensures that guests have access to everything they need for a comfortable and enjoyable stay.
Moreover, the hotel's commitment to cleanliness has not gone unnoticed by its guests. With an impressive rating of 8.8, Mitsui Garden Hotel Shiodome Italia-gai / Tokyo is known for its spotless rooms and common areas. Guests have appreciated the attention to detail and the high standards of cleanliness maintained throughout the hotel, ensuring a pleasant and hygienic environment for all.
With such exceptional customer ratings, Mitsui Garden Hotel Shiodome Italia-gai / Tokyo stands out as a top choice for travelers seeking excellent value, top-notch facilities, and impeccable cleanliness. Book your stay at this remarkable hotel and experience the outstanding service and comfort that have earned it such high praise.
Excellent8.4
Facilities
Excellent8.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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This hotel has garnered high praise from guests for its excellent location and friendly staff who provide efficient and polite service. The rooms are described as spacious, luxurious, and clean, with comfortable beds. The hotel's public bath on the top floor offers a stunning view and adequate facilities. Guests appreciate the good value for money with reasonable prices.
Some guests noted noise from nearby train tracks. Rooms facing the railway may be affected.
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●Location Located between JR Shimbashi Station and Hamamatsucho, both within a 10-minute walk. It is situated in a stylish neighborhood known as Little Italy, with two convenience stores (Seven-Eleven, Lawson) and one supermarket (Maruetsu) within a 1-minute walk, making it convenient. ●Guest Room Standard Twin for 3 nights The room is approximately 20 square meters and is not very spacious, but it contains everything necessary for a hotel room. There is an electric kettle, free coffee, tea, and Japanese tea, and the refrigerator contains one bottle of free mineral water per person on the check-in date. The closet includes a safety box, and the bathroom has a reasonably spacious and user-friendly bathtub. The issues are primarily that the two single beds are placed next to each other without any gap, which is fine for couples or families, but can be too close for friends. It is possible to move the beds apart, but this eliminates the space in front of the sofa. Furthermore, the mattress around the lower back area is too soft, and the pillows are small and low in height. I requested an additional pillow and used two stacked together. Additionally, the washlet, as explicitly stated in the bathroom, may not operate correctly since "it is a hot water circulation type, so it may have a delay," making it difficult to use. For a hotel of this class and price, I would prefer a more advanced washlet rather than the simplified type found in business hotels. The large public bath, available from 3:00 PM to 9:00 AM the following morning, accommodates 13 people (the number of lockers) and was helpful for soothing my tired body after a day of sightseeing. The front desk staff were mostly foreigners, and there were a few instances where smooth communication was difficult, but their kind responses generally received passing marks.
この度は三井ガーデンホテル汐留イタリア街にご滞在いただきまして誠にありがとうございます。また貴重なお時間を割いてお声を賜りましたこと重ねて御礼申しあげます。 立地や客室の備品につきましてご評価賜りましたこと大変光栄でございます。 客室のベッドにつきましては、フロントスタッフにご要望いただけましたらできる限りお客様のご要望に沿うことも可能かと存じます。 また当館にご来館する機会がございましたら、ぜひこちらも合わせてご検討いただければと存じます。 ウォシュレットにつきましては、お客様より賜りましたご意見を共有させていただきまして、より快適にご使用いただけるよう改善に努めてまいります。 大浴場につきましてもご利用いただきましてありがとうございます。 大浴場で日々の疲れを癒す機会となりましたなら嬉しく存じます。 まだ至らぬ点はあるかと存じますが、今後もお客様にご満足いただけるようスタッフ一同サービスの向上に向けて邁進してまいります。 またの機会にお客様にお会いできる日を心よりお待ち申し上げております。 宿泊支配人
Friendly, helpful staff. The room was spacious, clean, tastefully decorated without any frills. Same goes for bathroom. Breakfast buffet didn't disappoint either! There's a big variety of dishes and drinks. Would definitely stay again.
Thank you for staying at Mitsui Garden Hotel Shiodome Italia-gai. We are very pleased to receive such a high rating for your stay. We are also relieved to hear that the breakfast met your expectations. We are honored that you would like to stay with us again, and we will continue to strive to provide you with a comfortable stay. Thank you for taking the time to share your feedback. We look forward to welcoming you back. Front Office Manager
The room was clean and comfortable, and the space was enough for three people. The front desk clerks were friendly and helpful, but unfortunately, I can’t tell the same for the restaurant staff. This was our first time traveling in Japan and we planned a day trip to see Mt. Fuji. Since we booked the train tickets in the early morning, we had to leave the hotel by 6am. But, the breakfast at the hotel starts at 6:30, so we asked the restaurant staff if we could take some food to go since we already paid for the breakfast. The woman was quite annoyed by our request and responded rudely pointing out to the sign saying the breakfast starts at 6:30 and left. She wasn’t only rude to us, but also to the lady before us, who was taking some food and drink. The staff took the plate from her hand and the drink from the table and asked the lady to leave because the breakfast hadn’t started yet. I believe many travelers want to make the most of their trip in Japan so they book the earliest train tickets available, and, unfortunately, the hotel cannot provide a simple breakfast to go, even though we already paid for it, so at the end, we wasted 3 meals money (we were a group of three). I hope the hotel reviews their breakfast policy, many hotels that I stayed in before provided at least a sandwich and a coffee. Apart from this, I also wanted to point out about the heater. We were aware of the heater being managed throughout the entire building, but the temperature was way too high for early December, and the room was too hot and a bit suffocating so we had to open the window. It would be great if the temperature of each room can be adjusted. Despite these problems, overall it's still a good hotel to stay.
Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai. Although you chose our hotel from among many hotels, we sincerely apologize for any discomfort you may have experienced. Please accept our sincere apologies. We regret that you were offended during breakfast, which is the first meal of the day, and it is something that should not be allowed to happen. We will pass your comments on to the restaurant manager, and we will ensure that he is thoroughly trained to prevent similar comments from being made again in the future. We also switch the air conditioner operation depending on the weather and temperature during the change of seasons, but we are sorry for any inconvenience caused,We apologize for any inconvenience caused. Although we still have many shortcomings, we will continue to strive to create a good hotel that will satisfy our guests, so please accept our sincere apologies for this incident. Front Office Manager
Great stay at Mitsui Garden Hotel Shiodome Italia-gai. The hotel has a beautiful, elegant design and is located in a quiet yet convenient area with easy access to nearby stations. The room was clean, comfortable, and well-kept. Staff were polite and efficient, making check-in and check-out smooth. Overall, excellent value and a very pleasant stay—would definitely stay here again.
Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai. We also appreciate you taking the time to review our hotel. We are very pleased that you were satisfied with our hotel's accessibility and cleanliness. Many guests have praised our hotel for its convenient access to major tourist destinations from the nearest station. We certainly hope that you enjoyed sightseeing in Tokyo during your stay. We are also delighted to hear that you found our staff friendly and helpful. We will consider your positive feedback for our future imrovement, and your feedback means great deal to us and will be shared with the entire team it will surely encourage us to continue providing excellent service. We hope that you will visit us again at the next opportunity and provide your honest feedback . We look forward to welcoming you again. Front Office Manager
390 meters to public transportation
Free Wi-Fi in all rooms!
Currency exchange
Air conditioning
“Love coming back”
The location is top notch, being in a quiet area but so close to attractions and train stations. Always a comfortable stay here with larger rooms, and front desk are more than accommodating. The cleaning staff took a couple of days to clear our trash (even if we posted the sign to clean up the room everyday), and one day were a bit adamant to clean our room sooner when we asked for a couple of hours to rest in the afternoon. This was not typical as we never encountered this experience on our previous stays. Nonetheless, I would still come back every time I come to Tokyo, as this place always makes us feel at home.
Thank you very much for taking the time to share your honest feedback regarding your stay with us at Mitsui Garden Hotel Shiodome Italia-gai. We are very delighted to read that you were satisfied with our hotels' neighborhood, large room and our reception staff. However, please accept our apologies on the lack of attention to detail from our housekeeping department. Rest assured we have addressed those issues with department heads concerned for rectification and further improvement in future. Again, thank you for your honest feedback and we truly hope to have another opportunity of welcoming you, when your travels bring you to Tokyo in future. Front Office Manager