Mitsui Garden Hotel Shiodome Italia-gai

Great rooms but we (and family in other rooms) had an issue with the rooms being very hot and humid due to central heating and no in-room temperature controls or fans are available to stop the heat. We opened the window, but then noise was an issue with trains, the fire station next door and the construction site across the road. I note we've also had this issue in other hotels in Spring, but they had fans for the rooms available on request.

I have always stayed in this hotel countless of times however this time around was in the hotel 1.5 hours before check in and was told that I have pay big additional amount to check in and they need to charge for 2 hours and not 1 hour even though they had plenty of rooms available. Further I had accidentally booked a double instead of a twin, even though it was the same price at time of booking when I was checking in they requested me to pay additional JPY 6000 for a twin when they clearly had plenty of twins available. So keep in mind these issues when booking.

Hotel is good value, with hot bath facility and spacious (jap standard) room. biggest issue is the distance from train station (10 to 15 kin walk). far by jap stardard. plus point is that it is within walking distance from monorail to haneda airport.

Conveniently located for transport, shopping and eating out. Friendly personal. I partucularly value the slightly larger rooms and the possibility to open the windows. I also use the room for working at the desk. Internet could be quicker.

This hotel was bigger than expected, quite spacious for travelers with large luggage. Also the room and toilet was clean and tidy. Beds were comfortable too. The heater/ aircon was also working fine as compared to some other reviews I read. Although it can be quite a bit of a walk but it is still alright. Tip: take the Daimon station as they have escalator and lift access as compared to Hamamatsucho station. There are many F&B outlets within the vicinity which includes cafe, restaurants and convenience stores. The check-in & out process was swift and easy :-) Didnt have time to try out the onsen there but it seemed ok when I was in there to do laundry. Tip for laundry: your clothes would not dry if you have a large load of clothes, so make sure to spread out your washing.

Very quiet place. Need a little walk going to subways but not that really far from the hotel. Overall, we had a good stay here.

After all, the service from the Hotel side is good, but the staffs' attitude from the restaurant was bad, they will show the patientless attitude if you cannot understand their instruction. Besides the wifi connection during the night time, the hotel is great, the room is larger than other Japanese hotels.

After all, the service from the Hotel side is good, but the staffs' attitude from the restaurant was bad, they will show the patientless attitude if you cannot understand their instruction. Besides the wifi connection during the night time, the hotel is great, the room is larger than other Japanese hotels.

We were staying at the hotel for 2 nights in late July 2018. It just about 7 mins walk from the Daimon Train Station. The room is considered big for Japanese sizes and they even provide a small tablet with wifi connection for navigation around. The staff are friendly and able to communicate in simple English too. There were plenty of food outlets nearby the hotel, so no worries about lunch or dinner and the hotel itself do have a restaurant that caters for your stomach too.

Room key lost access to the public bathroom and to my room. I have the key replaced and did not have the problem resolved. I gave up.

Very good hotel!Location is really good, it is convenient to go to Narita airport! However, some buildings around hotel are under construction, and hotel close to the train track..A little bit noisy. Staff are really nice! I’ll live here next time

Requested for 3 beds as I was travelling with 2 other friends. Pretty satisfied with the room, although its just a little smaller than expected. Location is perfect for travelling to various tourist spots, convenience stores just round the corner. Lastly, late checkout is until 2pm that comes with a cost. Overall a good experience, would recommend. Staff is well-mannered and professional.

The reception staffs were not friendly, only speak little English. Aircondition only with hot air during winter which the tempreture outside was only 17c. contacted the staffs and the story he told me was this is Fall- winter period the airconditional is auto adjust to blowing hot air. What a joke. I had to open the window the entire night, its just too hot in thw room. Try avoid this hotel during Sprint or Fall, you will find yourself trapped in the oven....

It was reasonal price in Tokyo, compared with others at that time. The room is NO A/C. So, we had to open the window and it was noisy outside (train, ppl shouting, siren fire truck (it is next to fire station)). Staff are nice and helpful.

location is great, just 5-10mins walk to metro station, nice and quiet area, convenience store just next to hotel. Room is very clean and big, bed and pillow are comfy. Worth to stay and highly recommend Mitsui Garden Hotel.

Pros: -Approx. 5-10 minute walk to Hamamatsuchō Station (local and JR trains) -3 minute walk to the closest 7&iHoldings store -Room was spacious, clean, and comfortable Cons: -Nothing (: What stood out to us: -Hotel lobby looked very up-scale and clean -Staff was very friendly and spoke fair English

Mitsui Garden Shiodome is a horrible hotel to stay as they are not flexible plus their Room is Not sound proof where you can hear train . Also check-out 11.00am and no compromise for an hour even though we checked in 11pm . Guys staff are better & more flexible while the ladies go by the book .

The hotel is a 7 minute walk from a number of subway and JR line stations, in a newly renovated part of central Tokyo called "little Italy", with a lot of European-style architecture in the area. The rooms are larger than at most hotels in this category. There is a great hot spring bath on the top floor with views across the rooftops of Tokyo. There is a reasonable breakfast, lunch and dinner buffet (mixed Western & Japanese food) and convenience stores & coffee shops nearby.

Thoroughly enjoyed staying Mitsui Garden Hotel. The staff are very helpful and friendly. The room I had was a good size, not too small and very comfortable. The breakfast is fantastic, so much choice to start your day. And the location is not bad, a little quiet if that’s what your looking for and about a 20min stroll to the famous fish markets. Definitely recommended.

Hotel was a good price but located in a business district so there are not a lot of restaurants nearby. Quiet area, especially at night. Hotel restaurant offers both western and japanese options for breakfast buffet or dinner buffet. Walking distance to Hamamatsucho station for the Yamanote line (free with JR pass).