Mitsui Garden Hotel Ueno / Tokyo

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

3-19-7 Higashi-ueno, Taito-ku, Ueno, Tokyo, Japan, 110-0015

Highlights

Great view

- Views add something extra in some rooms, with mentions of Ueno Station...

Great nearby transport

- Ueno Station connections make getting around easy, with Exit 1 for the...

50' to underground entrance of Hibiya and Ginza metro lines.
Great nearby activities

- Ueno Park, Ueno Zoo, museums, Asakusa, Sensō-ji, Tokyo Skytree, and Sp...

5 min by walk from ueno station, and numerous place to eat.
Professional guest services

- Staff handle tricky requests well, including contacting Agoda about a...

Very friendly staff - let us store our luggage until 6 pm.
Sparkling clean

- Clean rooms stand out in many stays, with repeated mentions of spotles...

The room is tidy and clean

Facilities

Free Wi-Fi

Front desk [24-hour]

Restaurants

Massage

Luggage storage

Breakfast

Paid parking available

Contactless check-in/out

About us

Mitsui Garden Hotel Ueno — recently renovated, stylish stay a short walk from Ueno’s museums, parks and markets. Features a playful panda-themed floor, lobby with local artwork and a rooftop terrace with park views—ideal for freshening up between museum visits. In Ueno, steps from Ueno Park, museums and Ameyoko market, this hotel is ideal for two travelers seeking culture and easy transit. Amenities include full concierge service, secure luggage storage, on-site massages and a refined restaurant. Rooms feature air conditioning, complimentary Wi‑Fi, in-room safes and modern showers with toiletries; select rooms offer city or park views. Nearby sights within walking distance include Ameyoko’s stalls, Kappabashi kitchenware shops and the historic Nakamise approach to Senso‑ji. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 22 times in last 24 hr

  • Staffs can speak very well english and very helpful.
    Thun
    Singapore
  • The hotel room is clean and well maintained.
    Angeline
    United Kingdom
  • From the Skyliner station, there is only 10 mins walk.
    Wai M.
    中國香港
  • The staff was super friendly and assisted with all requests.
    Vakar
    Canada
  • Very good location, was quite basic but good value for money
    ITZHAK
    ישראל
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Nearest transportation options

•

Ueno Subway Station is within 0.26 km

•

Inaricho Subway Station is within 0.42 km

See map

9.3Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 302 places in walking distance!

Walkable places

  • The Ueno Royal Museum
    310 m
  • Shitaya Shrine
    320 m
  • UENO3153
    320 m
  • Ueno no Mori Sakura Terrace
    320 m
  • Taiyaki Kanda Daruma Ueno
    330 m
  • Ueno Park
    540 m
  • Asakusa
    1.7 km
  • Sensoji Temple
    1.7 km
  • Tokyo Skytree
    3.0 km
  • Ginza
    4.6 km

Closest landmarks

  • Gurunavi Information Lounge Ueno
    150 m
  • B-Kick X
    150 m
  • Eiju General Hospital
    260 m
  • Biseidoh
    290 m
  • ㈱MIYOSHI (Ueno)
    370 m

Good to know

Value for money8.4
Location rating9.3
Nearest airportHaneda Airport (HND)
Distance to airport18.1 km

Select your room

Image 1 of 18

Superior - 1 Queen Bed, Panda Room

20 m²/215 ft²
Max 2 adults
1 queen bed

9.6

Exceptional

Room comfort
City view
Image 1 of 18

Standard - 1 Queen Bed

18 m²/194 ft²
Max 2 adults
1 queen bed

9.0

Excellent

Room comfort
City view
Image 1 of 18

Standard , 1 Bed Double

18 m²/194 ft²
Max 3 adults
1 double bed
City view
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Panda Superior Twin (+Sofa Bed) - Non-Smoking

25 m²/269 ft²
Max 2 adults
2 single beds and 1 sofa bed
Image 1 of 18

Superior Queen Panda Room

20 m²/215 ft²
Max 2 adults
1 queen bed
City view
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Standard , 1 Bed Double , Panda Room

18 m²/194 ft²
Max 3 adults
1 double bed
City view
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Separate-Style Standard - 2 Beds

Max 2 adults
2 single beds

8.6

Excellent

Room comfort
City view
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Superior Double Room - Non-Smoking

18 m²/194 ft²
Max 3 adults
1 double bed
City view
Image 1 of 11

Standard - 1 Double Bed

18 m²/194 ft²
Max 2 adults
1 double bed
Preferred by Couples

9.2

Exceptional

Room comfort
City view
Image 1 of 11

Moderate Double Room - Non-Smoking

18 m²/194 ft²
Max 3 adults
1 double bed
City view

Frequently asked questions

Yes! Mitsui Garden Hotel Ueno / Tokyo offers laundry service at your fingertips for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

Yes! Mitsui Garden Hotel Ueno / Tokyo features dry cleaning service that is available all throughout your stay, ensuring that you're always looking confident in your favorite outfit. Please contact the property for more information.

Mitsui Garden Hotel Ueno / Tokyo features car park charges applied for all customers traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While residing at Mitsui Garden Hotel Ueno / Tokyo, kick start your getaway by discovering the closest points of interest that are within close proximity to the property which include The Ueno Royal Museum, Shitaya Shrine, and UENO3153.

While lodging at Mitsui Garden Hotel Ueno / Tokyo, indulge in your evening or night out at BISTRO-YA, Lady's Shot Regina, and Domaine Champ de Haut to get the most out of your nightlife.

While remaining at Mitsui Garden Hotel Ueno / Tokyo, enjoy your early morning or evening walk at nearby park which include Ueno Park, Izumi Park, and Okakura Tenshin Memorial Park.

Mitsui Garden Hotel Ueno / Tokyo's most popular month where verified tourists have stayed the most is in January.

Mitsui Garden Hotel Ueno / Tokyo can communicate in 4 languages and supports widely used languages such as English and Mandarin Chinese for guests traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

Verified couple travelers that have stayed at this property have given Mitsui Garden Hotel Ueno / Tokyo an average rating of 8.7. You can look up on more descriptive customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.

Verified families with older children that have stayed at this property have given Mitsui Garden Hotel Ueno / Tokyo an average rating of 8.8. You can look into more thorough customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Shopping options in Mitsui Garden Hotel Ueno / Tokyo’s Ueno neighborhood include Ameyoko Shopping Street.

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More about Mitsui Garden Hotel Ueno / Tokyo

More about Mitsui Garden Hotel Ueno / Tokyo

Discover Comfort and Convenience at Mitsui Garden Hotel Ueno, Tokyo

Nestled in the vibrant heart of Tokyo, Mitsui Garden Hotel Ueno offers a perfect blend of modern comfort and traditional charm. Built in 2010 and recently renovated in 2023, this stylish hotel features 242 well-appointed rooms designed to provide a restful retreat after exploring the bustling city. Guests can enjoy a seamless check-in experience from 3:00 PM and check out by 11:00 AM, ensuring a flexible stay tailored to your schedule. Ideally situated just 60 minutes from Tokyo's major airports, Mitsui Garden Hotel Ueno makes traveling in and out of the city effortless. Please note that this hotel does not offer complimentary stays for children, and additional charges may apply. Whether you're visiting for business or leisure, this hotel promises a comfortable and convenient base from which to discover Tokyo's vibrant culture, historic sites, and lively neighborhoods.

Relax and Rejuvenate with Our Luxurious Massage Services

At Mitsui Garden Hotel Ueno / Tokyo, guests can indulge in a soothing massage experience designed to relax the mind and body after a day of exploring the vibrant city of Tokyo. Our professional massage services offer a perfect escape from the hustle and bustle, providing a tranquil retreat within the comfort of the hotel. Whether you prefer a gentle, calming massage or a more invigorating treatment, our skilled therapists are dedicated to ensuring your complete relaxation.

Convenience Facilities at Mitsui Garden Hotel Ueno / Tokyo

Mitsui Garden Hotel Ueno / Tokyo offers a range of thoughtful amenities designed to enhance your stay. Guests can enjoy the convenience of free Wi-Fi available in all rooms, ensuring seamless connectivity whether for work or leisure. For added comfort, the hotel provides a comprehensive laundry service, including dry cleaning and a laundromat, making it easy to keep your wardrobe fresh and clean during your trip.

Convenient Transportation Access at Mitsui Garden Hotel Ueno / Tokyo

Mitsui Garden Hotel Ueno / Tokyo offers guests easy access to the vibrant city of Tokyo through its well-connected transportation options. While on-site parking is available, please note that car park charges apply, making it convenient for guests arriving by car to explore the city at their own pace. The hotel’s prime location ensures proximity to major train and subway stations, allowing for seamless travel to Tokyo's iconic attractions, business districts, and entertainment hubs. Whether you're arriving by train or planning day trips around Tokyo, the hotel’s strategic positioning makes it an ideal base for your adventures.

Comfort and Convenience in Every Room at Mitsui Garden Hotel Ueno / Tokyo

Experience a restful stay with well-appointed rooms featuring modern amenities designed for your comfort. Each room is equipped with air conditioning to keep you cool and comfortable, along with blackout curtains that ensure a peaceful night's sleep. For your convenience, there are plush linens and fresh towels provided daily, as well as toiletries to meet your personal care needs. Enjoy the convenience of a refrigerator, coffee/tea maker, and complimentary bottled water, making it easy to refresh and relax at any time. Entertainment and relaxation are seamlessly integrated into your stay with in-house movies available on the television, complemented by satellite/cable TV for a wide selection of channels. A hair dryer is provided for your grooming needs, while bathrobes add a touch of luxury during your downtime. Whether you're unwinding after a busy day exploring Tokyo or preparing for the next, these thoughtful room facilities ensure a comfortable, convenient, and enjoyable experience.

Culinary Comforts at Mitsui Garden Hotel Ueno / Tokyo

Guests at Mitsui Garden Hotel Ueno / Tokyo can start their day with a delightful breakfast buffet, offering a wide array of delicious and freshly prepared dishes. The buffet features a variety of Japanese and Western options, ensuring a satisfying and energizing meal to fuel your adventures in Tokyo. From savory local delicacies to hearty continental favorites, there's something to please every palate. The restaurant's inviting atmosphere provides a perfect setting for a relaxed morning meal, whether you're enjoying a quick breakfast before exploring the city or a leisurely start to your day. With its diverse menu and quality ingredients, the breakfast buffet at Mitsui Garden Hotel Ueno / Tokyo promises a memorable dining experience to complement your stay.

Comfortable and Diverse Room Options at Mitsui Garden Hotel Ueno / Tokyo

Experience a variety of well-appointed rooms at Mitsui Garden Hotel Ueno / Tokyo, designed to cater to different preferences and group sizes. Choose from cozy options like the Non-Smoking Room at 18 square meters, perfect for solo travelers or couples, or opt for spacious arrangements such as the Panda Superior Twin with a sofa bed, offering 25 square meters of comfort. For those traveling with family or friends, the hotel provides multiple twin and double bed configurations, including the Standard, Superior, and Hollywood-Style rooms, all featuring two beds or a combination of a queen or double beds to suit your needs. Booking your stay through Agoda ensures you receive the best prices available, along with a seamless, hassle-free reservation process. Enjoy the convenience of easy booking, secure transactions, and access to exclusive deals, making your trip to Tokyo both affordable and stress-free. Whether you’re seeking a simple, comfortable room or a more spacious suite, Agoda helps you find the perfect accommodation effortlessly.

Discover the Vibrant Heart of Tokyo: Ueno District

Nestled in the bustling city of Tokyo, Ueno is a lively and culturally rich neighborhood that offers a perfect blend of tradition and modernity. Just a short stroll from Mitsui Garden Hotel Ueno, visitors can explore Ueno Park, a sprawling green oasis home to museums, a zoo, and seasonal cherry blossom views that attract locals and tourists alike. The area buzzes with energy, featuring bustling markets, street food stalls, and charming shops that showcase Japan’s vibrant street culture. Ueno is also renowned for its world-class cultural attractions. The Tokyo National Museum, National Museum of Western Art, and Ueno Zoo provide immersive experiences into Japan’s history, art, and wildlife. As the sun sets, the district transforms into a lively hub of entertainment, with cozy cafes, traditional izakayas, and modern shopping streets like Ameya-Yokocho, where you can indulge in local delicacies and unique souvenirs. Whether you're a history enthusiast, a foodie, or a shopper, Ueno offers an authentic and dynamic Tokyo experience just moments from your accommodation.

Convenient Travel from Tokyo Airports to Mitsui Garden Hotel Ueno / Tokyo

Getting to Mitsui Garden Hotel Ueno / Tokyo from Tokyo's major airports is both straightforward and comfortable, making your journey to this charming hotel seamless. From Narita International Airport, the most popular gateway for international travelers, you can take the Narita Express (N'EX) train directly to Ueno Station, which is just a short walk or a quick taxi ride from the hotel. The train ride offers a smooth, scenic journey lasting approximately 60 minutes, with comfortable seating and frequent departures. Alternatively, airport limousine buses run regularly from Narita to Ueno Station, providing a hassle-free option if you have luggage or prefer a more relaxed transfer. For those arriving at Haneda Airport, the Keikyu Line connects directly to the Toei Asakusa Line, which will take you to Ueno Station in about 30 minutes, offering quick and efficient access to the hotel’s neighborhood.

Explore Iconic Landmarks Near Mitsui Garden Hotel Ueno / Tokyo

Nestled in the vibrant Ueno district, Mitsui Garden Hotel Tokyo offers easy access to some of Tokyo's most renowned cultural and natural attractions. Just a short walk away is Ueno Park, a sprawling green oasis perfect for leisurely strolls, picnics, and seasonal cherry blossom viewing. Within the park, visitors can explore the Ueno Zoo, Japan's oldest zoo, home to a diverse array of animals and a favorite family destination. Culture enthusiasts will appreciate the proximity to the Tokyo National Museum and the National Museum of Nature and Science, both located within Ueno Park. These institutions showcase Japan’s rich history, art, and scientific achievements. For those interested in academia and history, Tokyo University is nearby, offering a glimpse into Japan’s prestigious educational tradition. Additionally, the area features charming cultural sites such as the Asakura Chōso Museum, Benten-Dō, Kiyomizu Kannon-Dō, and Rokuryu Kōsen, making Ueno a hub of artistic and historical exploration just steps from your hotel.

Convenient Access to Tokyo’s Public Transport Network

Mitsui Garden Hotel Ueno is perfectly positioned for travelers seeking seamless connectivity across Tokyo. The hotel is just a short walk from Ueno Subway Station and Naka-okachimachi Subway Station, providing quick access to the city’s extensive subway lines. Additionally, nearby Okachimachi Train Station and Nippori Train Station serve as major hubs, offering convenient train services to various destinations, including Narita Airport and beyond. For those exploring the local neighborhoods, Uguisudani Train Station and Iriya Subway Station are easily accessible, making it effortless to discover the vibrant culture and attractions of Ueno and its surroundings. Moreover, the area is well-served by several other stations such as Yushima Subway Station, Nezu Subway Station, and Sendagi Subway Station, each offering convenient routes to different parts of Tokyo. Ueno-hirokoji Subway Station provides additional access for travelers looking to explore the nearby Ueno Park and cultural sites. Whether arriving from the airport or venturing into the city’s bustling districts, guests will find that the surrounding transport options make it simple to navigate Tokyo efficiently and comfortably.

A Culinary Journey Around Mitsui Garden Hotel Ueno / Tokyo

Just steps from Mitsui Garden Hotel Ueno / Tokyo, food lovers will find an array of exceptional dining options that showcase the rich flavors of Japanese cuisine alongside international favorites. Savor the crispy, tender Gyukatsu at Gyukatsu Motomura Ueno or indulge in the savory delights of Tonkatsu Yamabe, both renowned for their expertly prepared breaded beef and pork cutlets. For a taste of traditional Japanese dishes, visit Yamabe Okachimachi or the historic Inshotei, offering authentic and elegant dining experiences. Seafood enthusiasts can enjoy fresh offerings at Izuei Main Branch, while Niku no Oyama provides hearty, flavorful meat dishes. For a casual yet delicious meal, Ueno no Mori Sakura Terrace offers a welcoming atmosphere, and Delhi Ueno serves up flavorful Indian cuisine, adding a global touch to the neighborhood’s culinary scene. Whether you're craving comfort food or exploring new flavors, the vibrant restaurant scene around the hotel promises a memorable gastronomic adventure.

Shopping Landmarks Near Mitsui Garden Hotel Ueno / Tokyo

Guests staying at Mitsui Garden Hotel Ueno are perfectly positioned to explore a vibrant array of shopping destinations. Just a short stroll away, the bustling Ameyoko Market and Ameyoko Arcade offer an authentic Japanese shopping experience, brimming with fresh produce, snacks, and unique souvenirs. For those interested in traditional crafts and specialty treats, Habutae Dango Nippori Ekimae, Candy Craft Yoshiwara Yanaka Shop, and Chojiya provide delightful options. Art and gallery enthusiasts can visit Gallery Hanakagesho and Gallery Kingyo, while traditional craft lovers will appreciate Isetatsu and Koshizuka. Additionally, Liqueurs Nodaya offers a selection of exquisite beverages, making this neighborhood a true paradise for shoppers and explorers alike.

Affordable Elegance: Comparing Mitsui Garden Hotel Ueno to Tokyo's Average Hotel Prices

Nestled in the vibrant heart of Tokyo, Mitsui Garden Hotel Ueno offers a luxurious yet reasonably priced stay, with room rates typically ranging from $251 to $300 per night. This price point positions it slightly above the city’s average hotel room cost, which hovers between $151 and $200. While it may be a bit more expensive than the typical Tokyo accommodation, guests can expect enhanced amenities, modern design, and a prime location close to cultural attractions and transportation hubs. This slight premium reflects the hotel’s commitment to providing a superior experience, blending comfort with convenience. Visitors looking for a more upscale stay without venturing into the ultra-luxury price range will find Mitsui Garden Hotel Ueno to be a perfect choice. Its competitive pricing, combined with its excellent service and strategic location, makes it an attractive option for travelers seeking value and quality in Japan’s bustling capital.

Exceptional Service and Comfortable Stay at Mitsui Garden Hotel Ueno

Guests consistently praise Mitsui Garden Hotel Ueno for its friendly and helpful staff, creating a welcoming and warm atmosphere from the moment of arrival. The hotel’s rooms are described as clean, quiet, and comfortable, offering great value for the price. Visitors appreciate the well-maintained amenities and the overall neatness of the accommodations, making it an ideal choice for both leisure and business travelers. Additionally, the hotel's convenient location adds to its appeal, making it easy for guests to explore Tokyo while enjoying a peaceful retreat.

Exceptional Comfort and Prime Location at Mitsui Garden Hotel Ueno / Tokyo

Mitsui Garden Hotel Ueno / Tokyo stands out for its outstanding overall rating of 8.8, reflecting a consistently high level of guest satisfaction. The hotel excels in providing a clean and comfortable environment, with a remarkable cleanliness score of 9.0 and a comfort rating of 8.7, ensuring guests enjoy a restful and pleasant stay. Its strategic location in Tokyo earns a superb score of 9.3, making it an ideal base for exploring the vibrant city and its attractions. Guests also appreciate the hotel’s excellent facilities and attentive staff, both rated at 8.4 and 9.0 respectively. While the food and dining experience received a slightly lower score of 7.1, the overall experience is enhanced by the attentive service and modern amenities. With a strong emphasis on value and guest satisfaction, Mitsui Garden Hotel Ueno / Tokyo offers an inviting and convenient stay for travelers seeking comfort, cleanliness, and a prime location in the heart of Tokyo.

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Amenities and facilities

Excellent8.4

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Non-smoking
  • TV

Food and dining

Restaurants on site
ボスコ・イルキャンティ (BOSCO-iL-CHIANTI)
  • Cuisine: Italian

Location

3-19-7 Higashi-ueno, Taito-ku, Ueno, Tokyo, Japan, 110-0015

Exceptional9.3

Location

Airports
  • Haneda Airport (HND)
    18.1 km 22 min drive
  • Narita International Airport (NRT)
    55.9 km 56 min drive
Public transportation
  • Ueno Subway Station
    260 m 4 min walk
  • Inaricho Subway Station
    420 m 5 min walk
Hospital or clinic
  • Eiju General Hospital
    260 m
Shopping
  • Ameyoko Shopping Street
    380 m
Convenience store
  • Family Mart
    240 m
Cash withdrawal
  • ATM
    80 m 1 min walk

What's nearby

Popular landmarks
  • Ueno Park
    540 m
  • Asakusa
    1.7 km
  • Sensoji Temple
    1.7 km
  • Tokyo Skytree
    3.0 km
  • Ginza
    4.6 km
  • Tokyo Tower
    6.6 km
  • Shinjuku Gyoen National Garden
    6.8 km
  • Meiji Jingu
    8.1 km
  • Tokyo Metropolitan Government Building observation room
    8.2 km
  • Shibuya Crossing
    9.1 km
Nearby landmarks
  • Gurunavi Information Lounge Ueno
    150 m
  • B-Kick X
    150 m
  • Ueno Subway Station
    260 m
  • Eiju General Hospital
    260 m
  • Biseidoh
    290 m
  • The Ueno Royal Museum
    310 m
  • Shitaya Shrine
    320 m
  • UENO3153
    320 m
  • Ueno no Mori Sakura Terrace
    320 m
  • Taiyaki Kanda Daruma Ueno
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Accompanying children aged below 6 can stay with guests free of charge.
    The number of accompanying children is limited to one child per bed.
    Children aged 6 and over will be charged the same price as an adult and will require one bed.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night) from October 1, 2021:
    Accommodation tax JPY 100 is charged at the property per person per night for room rates for room rate JPY 10,000 and over and less than JPY 15,000.
    Accommodation tax JPY 200 is charged at the property per person per night for room rate of JPY 15,000 and over per night.
  • Adult fare for ages 6 and over (except for preschoolers)
  • Consecutive stay housekeeping policy (Effective April 01, 2026)
    In support of environmental sustainability initiatives, changes will be made to the housekeeping policy for consecutive-night stays effective April 01, 2026.
    For stays of multiple nights:
    ・Bed sheets are changed once every 3 nights. All bed linens will be replaced after 3 nights of use.
    ・Guests who wish to have their bed sheets changed earlier are required to place the “Sheet Change Request Card” on the bed.
    ・Daily housekeeping includes bed making, towel replacement, trash collection, and general room cleaning.
    The property appreciates guests’ cooperation in helping to reduce water and energy consumption.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 15:00
  • Check-out until: 11:00
Getting around
  • Travel time to airport (minutes): 60
Extras
  • Breakfast charge (unless included in room price): 2530 JPY
The property
  • Year property opened: 2010
  • Number of floors: 14
  • Room voltage: 100
  • Number of rooms : 242
  • Most recent renovation: 2023
  • Non-smoking rooms/floors: yes
  • Number of restaurants: 1

Reviews of Mitsui Garden Hotel Ueno / Tokyo from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 7.2
  • 7.6
  • 7.6
  • 7.2
  • 9.6
  • 4.8
  • 6.4
  • 6.0
  • 10

Most recent

From 13,884 reviews

  • Cleanliness score 9 out of 10 and is a high score in Tokyo
  • Facilities score 8.4 out of 10 and is a high score in Tokyo
  • Location score 9.3 out of 10 and is a high score in Tokyo
  • Room comfort and quality score 8.7 out of 10 and is a high score in Tokyo
  • Service score 9 out of 10 and is a high score in Tokyo
  • Value for money score 8.4 out of 10 and is a high score in Tokyo

What guests liked

Summarized by AI

Nearby Transport: Ueno Station connections make getting around easy, with Exit 1 for the Ginza and Hibiya lines beside the hotel and JR and subway links a short walk away. (10 mentions)

Breakfast: Breakfast earns praise in several stays for strong variety, a good buffet, and a better-than-expected start to the day. (10 mentions)

Things to do: Ueno Park, Ueno Zoo, museums, Asakusa, Sensō-ji, Tokyo Skytree, and Space Travellerium are all easy to reach from the hotel. (8 mentions)

Airport Access: Narita access feels easy, with Keisei Ueno Station and the Skyliner within a short walk and useful for late arrivals and early departures. (8 mentions)

General Services: Staff handle tricky requests well, including contacting Agoda about a booking problem, storing luggage, helping with parcels and forgotten items, arranging Yamato luggage transfer, and leaving fresh towels and water during do-not-disturb days. (8 mentions)

Room Cleanliness: Clean rooms stand out in many stays, with repeated mentions of spotless spaces, daily housekeeping, and well-kept rooms. (8 mentions)

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 400 reviews
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98% Positive
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1% Unfavourable

Service

Mentioned in 217 reviews
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Cleanliness

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Room size

Mentioned in 172 reviews
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Airport access

Mentioned in 68 reviews
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Room comfort

Mentioned in 64 reviews
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Breakfast

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Value for money

Mentioned in 54 reviews
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Check in

Mentioned in 49 reviews
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  1. 10.0Exceptional

    thanachai from Thailand
    Couple
    Standard - 1 Double Bed
    Stayed 4 nights in March 2026

    “all good”

    The room is well-located near the subway and close to the market. The air conditioning can be adjusted on its own. The water pressure is strong. The room is quiet and has great sound insulation. The staff is friendly and cleans every day. The room is very clean. Overall, it's worth the money spent. :))))

    Reviewed March 29, 2026
    Auto-translated through generative A.I.

    Thank you very much for using Mitsui Garden Hotel Ueno. We also appreciate you taking the time to write a review. We are deeply honored to receive your kind words of praise in so many aspects. All of our staff will continue to strive to make our hotel a place where our guests are satisfied. We hope you will choose our hotel again if you have the opportunity to visit Japan in the future. We are looking forward to seeing you again. Mitsui Garden Hotel Ueno Front Office Manager

    Responded March 30, 2026
    Mitsui Garden Hotel Ueno / Tokyo
  2. 10.0Exceptional

    Wai from Hong Kong SAR, China
    Couple
    Standard - 1 Double Bed, Panda Room
    Stayed 2 nights in April 2026

    “The location is great and the transportation is convenient.”

    The hotel is located near Ueno Station, making transportation very convenient. There are shopping districts nearby (such as Ameyoko) and restaurants where you can buy cosmetics and snacks, making it easy to take back to the hotel for packing to go home. The facilities in the hotel are clean and comfortable, and the room size is considered moderate, with enough space to move around and place luggage. The staff is friendly, and the overall experience is very good!

    Reviewed April 19, 2026
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    Thank you for staying at Mitsui Garden Hotel Ueno and for taking the time to provide a review of your previous stay. We are deeply touched by your kind words of praise from various perspectives. We are grateful for your encouraging comments. We are especially pleased if you had a comfortable stay at our hotel. As you mentioned, our hotel is conveniently located. We recommend it to anyone looking for a hotel near Ueno Station. We will continue to strive to maintain and improve both our services and environment to ensure a safe and secure stay for our guests. Also, please feel free to contact us if there is anything we can do for you during your stay.We look forward to welcoming you back again. Mitsui Garden Hotel Ueno Front Office Manager

    Responded April 20, 2026
    Mitsui Garden Hotel Ueno / Tokyo
  3. 9.2Exceptional

    KUO-CHENG from Taiwan
    Couple
    Standard - 1 Double Bed, Panda Room
    Stayed 7 nights in March 2026

    “Superior location and clean, comfortable experience”

    The hotel location is very convenient, with transportation easily accessible and the surrounding environment convenient. The room space is moderate and kept clean, Wi-Fi is stable, and the view is also satisfactory. The staff's attitude is friendly, the facilities are complete but there is some room for improvement. Overall, the price-performance ratio is good, making it suitable for travelers seeking comfort and convenience.

    Reviewed March 12, 2026
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    Thank you for staying at Mitsui Garden Hotel Ueno. We also appreciate you taking the time to share your review of your stay. As you said, our hotel is very conveniently located for transportation. It's also close to JR Ueno Station, where you can take the Shinkansen, Keisei Ueno Station, which has direct access to Narita Airport, and the Tokyo Metro, which is essential for sightseeing. We apologize that you were dissatisfied with our staff's response. We take your words seriously and will continue to work hard to improve our service. We look forward to welcoming you back to our hotel again if the opportunity arises. Mitsui Garden Hotel Ueno Front Office Manager

    Responded March 13, 2026
    Mitsui Garden Hotel Ueno / Tokyo
  4. 10.0Exceptional

    DOHUN from South Korea
    Group
    Superior Twin + sofa bed (Non-smoking)
    Stayed 2 nights in August 2026

    “A hotel convenient for traveling to Tokyo, located close to Ueno Station.”

    The location was really good, making it convenient for traveling in Tokyo. It was close to Ueno Station, which made it easy to get around, and there were many restaurants and amenities nearby, making it a satisfying accommodation for a family trip. The room was surprisingly spacious for three people and was clean overall. The staff were friendly, and we had a comfortable stay for two nights. If you value transport convenience and location, this hotel is highly recommended. 🏨 Mitsui Garden Hotel Ueno 🛌 2 nights 📅 2026.08.09 ~ 08.11 👨‍👩‍👦 Family of 3 Room: Superior Twin + Sofa Bed, 25㎡

    Reviewed August 11, 2026
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    Thank you very much for staying at Mitsui Garden Hotel Ueno. We would also like to thank you for taking the time out of your busy schedule to send us your comments. Our hotel is located very close to a station on multiple lines including JR, subway, and Keisei lines, making it an ideal location for sightseeing in the surrounding area. We are very happy to hear about your experience during your stay with us. We are also very happy to receive high praise for the staff's response and the cleanliness of the rooms. We will continue to strive to improve our services so that you can spend your time with us even more comfortably. If you have the opportunity to travel here again, please come and visit Mitsui Garden Hotel Ueno. All of our staff are looking forward to seeing you again. Mitsui Garden Hotel Ueno Front Office Manager

    Responded August 12, 2026
    Mitsui Garden Hotel Ueno / Tokyo
  5. 9.6Exceptional

    yeonhwa from South Korea
    Couple
    Standard - 1 Double Bed
    Stayed 2 nights in June 2026

    “The accommodation was nice and clean.”

    Clean hygiene, facilities that are not particularly lacking. Everything from the lobby to the room is simple and suitable for a business hotel. I had a comfortable stay, and it was great being very close to Ueno Station. The city view from the room, which is not obstructed, was especially nice.

    Reviewed June 03, 2026
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    Thank you very much for staying at Mitsui Garden Hotel Ueno. We are delighted to receive your kind words regarding the cleanliness of your room.Some rooms offer views of the Tokyo Skytree, so please be sure to check if you have the opportunity to stay with us again. As you mentioned, it is one of the hotels near Ueno station, a popular transportation hub. Your warm words are a great encouragement to us. We will continue to strive to improve our services so that our guests can have a comfortable stay. If you have any questions or requests during your stay, please feel free to speak to our staff. We look forward to welcoming you back again. Mitsui Garden Hotel Ueno Front Office Manager

    Responded June 04, 2026
    Mitsui Garden Hotel Ueno / Tokyo
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