8.7
Excellent
/10
(4,143 reviews)See what guests said
See map
9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Gurunavi Information Lounge Ueno 150 m
B-Kick X 150 m
Ueno Train Station 260 m
Eiju General Hospital 260 m
Biseidoh 290 m
The Ueno Royal Museum 310 m
Shitaya Shrine 320 m
UENO3153 320 m
Ueno no Mori Sakura Terrace 320 m
Taiyaki Kanda Daruma Ueno 330 m
Nearby landmarks
Ueno Park 540 m
Asakusa 1.67 km
Sensoji Temple 1.71 km
Tokyo Skytree 2.95 km
Ginza 4.6 km
Tokyo Tower 6.62 km
Shinjuku Gyoen National Garden 6.8 km
Meiji Jingu 8.14 km
Tokyo Metropolitan Government Building observation room 8.18 km
Shibuya Crossing 9.12 km
Mitsui Garden Hotel Ueno

"I used to stay at this chain before and it went well in their standard."

chompoonut - April 26, 2019
Moderate Queen Non-Smoking - Bed Mitsui Garden Hotel Ueno
Lobby Mitsui Garden Hotel Ueno
Buffet Mitsui Garden Hotel Ueno
See all 65 photos
Removed from saved list
Free Wi-Fi
2020

Mitsui Garden Hotel Ueno

3-19-7 Higashi-ueno, Taito-ku, Ueno, Tokyo, Japan, 110-0015 - See map
Property highlights
Front desk [24-hour]
Hassle-free check in
Close to Ueno Park
Within 540 m of property
  • 260 meters to public transportation

  • Located in heart of Tokyo

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Laundry service

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money8.2
Location rating9.3
Nearest airportHaneda Airport (HND)
Distance to airport18.1 km

Rooms available at Mitsui Garden Hotel Ueno

Excellent
Room comfort & quality
8.7
Moderate Queen Non-Smoking
Moderate Queen Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
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Moderate Double Non-Smoking
Moderate Double Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 semi double bed
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Moderate Double Smoking
Moderate Double Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 semi double bed
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Superior Queen Non-Smoking
Superior Queen Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
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Superior Queen Smoking
Superior Queen Smoking
...
  • Room size: 20 m²/215 ft²
  • Smoking allowed
  • 1 double bed
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Moderate Queen Room - Smoking
Moderate Queen Room - Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
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Moderate Skytree View Queen Room - Smoking
Moderate Skytree View Queen Room - Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 semi double bed
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Superior Twin - Non-Smoking
Superior Twin - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Superior Double Non-Smoking
Superior Double Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Superior Double Smoking
Superior Double Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mitsui Garden Hotel Ueno?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Is breakfast offered at Mitsui Garden Hotel Ueno?

Start your mornings right, with the continental and buffet breakfast options offered at Mitsui Garden Hotel Ueno. Adults can enjoy breakfast offered with an additional charge of 1650 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mitsui Garden Hotel Ueno?

Mitsui Garden Hotel Ueno features an on-site restaurant for your dining convenience. Dishes are served in a la carte during opening hours.

What is the smoking policy at Mitsui Garden Hotel Ueno?

Mitsui Garden Hotel Ueno is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Mitsui Garden Hotel Ueno

  • 9.6
    Exceptional
    Location

    "Super close to metro station and to the heart of Ueno"

    RHEENA

    |

    December 14, 2019

  • 8.8
    Excellent
    Spaciousness

    "This hotel room is quite big with big bathroom too."

    chompoonut

    |

    April 26, 2019

  • 9.6
    Exceptional

    "Lots of shopping and food options around the area."

    Daphne

    |

    September 11, 2019

Property ranking|Compared to 7,154 Tokyo properties
See all rankings
Location score
9.3/10
Room comfort score
8.7/10
Cleanliness score
9.0/10
Review score - United States
8.8/10
Better than
98
%
of Tokyo properties
Better than
98
%
of Tokyo properties
Better than
96
%
of Tokyo properties
Better than
96
%
of Tokyo properties
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Overall rating:
8.7
Excellent
4,143 reviews
Cleanliness
9.0
Facilities
8.2
Location
9.3
Read all reviews >
What travelers say they love:
You can find nice restaurants easily including convenience s...
Pongpan from Thailand
Family with older children
More about Mitsui Garden Hotel Ueno

More about Mitsui Garden Hotel Ueno

Nestled in the heart of Ueno, Mitsui Garden Hotel Ueno is an ideal spot from which to discover Tokyo. Only away, this 4-star hotel can be easily accessed from the airport. Also within easy reach are Ameyoko Market, Kiyomizu Kannon-Dō, Shitamachi Museum.

At Mitsui Garden Hotel Ueno, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, family room.

Step into one of 245 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, clothes rack, mirror, slippers, towels which can be found in some rooms. The hotel offers fantastic facilities, including massage, to help you unwind after an action-packed day in the city. Mitsui Garden Hotel Ueno is an ideal place of stay for travelers seeking charm, comfort and convenience in Tokyo.

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Most talked about facilities

Housekeeping
75 mentions
Breakfast
21 mentions
Internet
16 mentions
Food & Dining
10 mentions

What they offer

9.2
Exceptional
Staff 

"The room was sparkling clean and the staff were very helpful..."

JOO

|

March 10, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

ボスコ・イルキャンティ (BOSCO-iL-CHIANTI)
Cuisine:Italian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Mitsui Garden Hotel Ueno from real guests

Provided by verified guests of Agoda
Agoda Reviews (4143)Booking.com Reviews (1108)
8.7
/
10
Cleanliness9.0
Facilities8.2
Location9.3
Room comfort and quality8.7
Service8.9
Value for money8.2
High score for Tokyo
Rating
9+ Exceptional (757)
8-9 Excellent (488)
7-8 Very Good (408)
6-7 Good (91)
<6 Below Expectation (68)
Time of the year
Mar - May (415)
Jun - Aug (371)
Sep - Nov (516)
Dec - Feb (510)
Don't miss out!Properties in Tokyo are being booked every minute!
All guests (4143)
All room types
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Show reviews that mention 

Showing 1812 verified guest comments
12345
9.7
Exceptional
Leah from Australia
Couple
Moderate Double Non-Smoking
Stayed 4 nights in December 2011

Great location, modern and comfortable hotel!”

Location, luxurious rooms

the mitsui garden hotel ueno is extremely close to ueno station which is one of the main stations on the jr lines as well of many other lines! it's only a few quick stops from tokyo station. we were in a double room which was larger than typical japanese rooms and had all the extras. they offer an english channel, anti-fog mirrors, full bath tub, comfy beds, a women's beauty pack (straightner, pjs, etc), full daily housekeeping and modern fit out. the staff were friendly and extremely helpful. best hotel i've experienced in tokyo, highly recommended.

Reviewed January 12, 2012
9.3
Exceptional
Jean from Australia
Couple
Moderate Double Non-Smoking
Stayed 10 nights in January 2012

great location”

excellent service

mitsui garden ueno is very close to ueno train station, and walkable distance from ueno kesei line (direct train to narita airport). the rooms were fairly small but the bathroom was of a decent size and they definitely used the space well, and the size was not very noticeable. the staff at the hotel were fantastic, very courteous and friendly. one downside of the hotel is that there is no wireless internet connection, only lan cable. therefore a laptop is necessary if you wish to have internet connection. we didn't get a chance to eat at the downstairs cafe/restaurant but the hotel itself is right in the middle of ueno and there are many local restaurants to eat at. on the whole, would definitely recommend the hotel to others.

Reviewed January 17, 2012
8.7
Excellent
Warren from Australia
Couple
Moderate Queen Non-Smoking
Stayed 3 nights in November 2011

Convenient and clean hotel”

Close to Metro and JR stations in a neighbourhood that has many places to eat

ueno itself is not typically a place where tourists stay, though it has quite a lot to offer. good restaurants at local prices. the mitsui garden hotel ueno is very new. it opened in 2011. it is across the road from the japan rail (jr) station, and there is an access point for the tokyo metro (ginza and hibaya lines) two doors down. the hotel is also a 10 minute walk to kappabashi street(between ueno and asakusa) which can best be described as 'kitchen town' because of its numerous shops selling kitchen utensils, etc.

Reviewed November 14, 2011
9.3
Exceptional
Tsai from Taiwan
Family with young children
Moderate Queen Non-Smoking
Stayed 3 nights in February 2012

Great location”

reasonable price. most of japan hotel count price with heads, mitsui garden hotel just charge according to how many rooms you book, this really save lot of money for us during this trip. the location was really great, just close to subway, we can go to anyplace with subway easily.(we visit gotanba outlet, yokohama this time). ueno always have restaurant open in the night, no need to worry if you need eat something in the night.there are lots of 24 hrs restaurant around the hotel.

Reviewed March 01, 2012
8.8
Excellent
Man from Hong Kong
Solo traveler
Superior Double Smoking
Stayed 4 nights in March 2017

One of the best hotels in Ueno area”

In Ueno, there aren't many decent star rated hotels, this is one of the rare few. From Keisei skyline station (assuming you arrive at Narita airport), it's only a 10 minute walk, or a very short taxi ride (no more than 600 yen, or less). Hotel has room at decent size (for Japan), very clean, very helpful staffs at check in. Bed is comfortable with great pillow, room temperature can be adjusted by yourself. So it won't be to warm in winter like some other hotels in Japan with central air conditioning. Best thing is the location. Being in Ueno, you are in a very interesting part of Tokyo, with lots of choices for good food and some of the best bargain shopping in Tokyo. The nearby Ueno park is a great destination in itself for a full day of exploring, cheery blossom viewing, zoo with panda, art gallery, opera house, museums, several different temples to to boost. Ueno JR station is a great hub to explore the rest of Tokyo, metro train to nearby Akakusa. JR train to Tokyo for the bullet train etc. Going to and from the airport could not be easier, a straight 38 minute train ride only! Mistui garden is truly an ideal place to stay when in Tokyo for many reasons.

Reviewed March 30, 2017

Thank you very much for staying at Mitsui Garden Hotel Ueno. We truly appreciate that you took time to share your experience with us. Our hotel located 10minutes from Keisei Ueno station, 2~3 minutes from JR Ueno station, 1~2minutes from Metro station. Ueno park is 5 minutes walking distance from the hotel. We are looking forward to welcoming you again on your next opportunity. Sincerely yours, Mitsui Garden Hotel Ueno Manager

Responded August 29, 2017
Mitsui Garden Hotel Ueno
9.0
Exceptional
NALIN from Thailand
Group
Moderate Double Non-Smoking
Stayed 3 nights in October 2011

Great room and location but NO internet access”

very good location, tidy room and nice service

what i really like about my stay at mitsui garden is its location because it is obviously seen from ueno station and very easy to find. the size of the room is a bit larger than other same price hotel; however, it is still considered as small (normal japanese size). the room is very tidy and very well designed. moreover, the hotel is facilitated with nice hair dryer, nano steaming machine, etc. however, the thing that i really disliked is that there is no internet access, both lan and wifi, even in the lobby.

Reviewed October 16, 2011
9.3
Exceptional
TEO from Singapore
Family with young children
Moderate Queen Non-Smoking
Stayed 3 nights in December 2011

Great Location and great service”

Location, beautiful design

mitsui garden is very near jr ueno station and keisei ueno station. a very clean and well design hotel with excellent facilities. although the room is moderately small, but it is neat and tidy. as it is within walking distance to ameyo market, there is plenty of choice in term of food. absoultely value for money when you are in tokyo.

Reviewed December 23, 2011
8.0
Excellent
Yorkie from Australia
Couple
Moderate Double Non-Smoking
Stayed 2 nights in April 2013

A hotel that does the job!”

Clean comfortable efficient

I arrived at the hotel feeling initially a little disappointed - a small room, view of the motorway , but then I realized all hotel rooms in Tokyo are usually small and there was no noise really (double-glazed windows and all) so ended up liking it quite a lot! The best thing about the hotel is the location – right next to the JR line and the Keisei Main line (which leads to the Narita airport) – and you can basically go to the JR without climbing up any stairs (there’s a lift taking you to the overhead bridge which leads to the JR station). Believe me, it’s important when you have a lot of luggage! The hotel bed was also very comfortable and Ueno is just a wonderful area. Apart from visiting the Ueno Park (a must!) you can also do last-minute shopping in the area. I would stay in the Mitsui Garden hotel again!

Reviewed April 12, 2013
9.2
Exceptional
Yanwei from China
Couple
Superior Queen Non-Smoking
Stayed 3 nights in November 2016

1 thumbs up!”

Great Hotel, with reasonable sized rooms (for Japan) at a reasonable price. Staff were very friendly, helpful & spoke/understood reasonable English. If I'm ever back in Japan & need accommodation in the Tokyo region, would definitely use Mitsui Garden Hotel again.

Reviewed November 11, 2016
8.3
Excellent
Truyen from Switzerland
Solo traveler
Moderate Double Non-Smoking
Stayed 1 night in December 2012

great location”

nice, clean, close to subway

reasonable price. most of japan hotel count price with heads, mitsui garden hotel just charge according to how many rooms you book, this really save lot of money for us during this trip. the location was really great, just close to subway, we can go to anyplace with subway easily.(we visit gotanba outlet, yokohama this time). ueno always have restaurant open in the night, no need to worry if you need eat something in the night.there are lots of 24 hrs restaurant around the hotel.

Reviewed December 12, 2012
8.8
Excellent
Chung from Hong Kong
Couple
Superior Double Non-Smoking
Stayed 4 nights in June 2018

My Best Accomodation Experience in Japan”

This is the second time to stay in this hotel. Had been here two years ago & still love the hospitality of Mitsui Garden Hotel Ueno. Staff are helpful & friendly. You truly feel welcome when you get into he hotel. Location is perfect for either taking metro/JR to your destination or enjoy shopping around Ameya Yokocho.

Reviewed June 24, 2018

Thank you very much for staying at Mitsui Garden Hotel Ueno. We truly appreciate that you took time to share your experience with us. We are very pleased to read your warm comments about our facility and service. Our hotel located 10minutes from Keisei Ueno station, 2~3 minutes from JR Ueno station, 1~2minutes from Metro station. Ueno park is 5 minutes walking distance from the hotel. We will make efforts to improve so that you can have more comfort. We are looking forward to welcoming you again on your next opportunity. Best regards, Mitsui Garden Hotel Ueno Manager

Responded June 26, 2018
Mitsui Garden Hotel Ueno
10.0
Exceptional
Christopher from Australia
Couple
Moderate Queen Non-Smoking
Stayed 5 nights in November 2010

Brand new hotel - Clean,Great Location,Overall A+”

Large room (for Japanese Standards), Great location, Clean, Modern, Friendly Staff - Would Stay here again.
No wireless internet in room (fairly common con in Japan though) - There is free LAN available

My girlfriend and I loved our stay at Mitsui Garden Hotel. It is Clean,Spacious,Well located and was brand new. Right across the road from JR Ueno station and there is an entrance to the Metro next door. Overall Great Stay and we will definitely be back to stay here again.

Reviewed December 01, 2010
8.3
Excellent
Douglas from United Kingdom
Couple
Moderate Queen Non-Smoking
Stayed 3 nights in August 2012

Stylish and convenient hotel near Ueno station ”

convenient, smart and with friendly staff.

We stayed at the mitsui garden hotel in Ueno after having flown into Narita airport. The hotel was easy to find from the Ueno station and the staff were very helpful and friendly during our stay. Having been prepared for small rooms, the room we had was fine. Room based Lan and Internet access worked well. The hotel is close to a number of restaurants and there's an overpass to get to the JR Ueno station.

Reviewed September 09, 2012
8.8
Excellent
Ut from Macau
Couple
Moderate Double Non-Smoking
Stayed 3 nights in March 2018

travel in Tokyo”

This hotel is located in excellent location, under hotle is metro station, contain Gizna Line 銀座線, can easy connect to Toei Asakusa Line to visit Asakusa and Tokyo Skytree , another line is Hibiya line , easy to Tsukiji Fish marekt, Hotel room is acceptable, I stayed the economy double room, there is provide a very good service to lady, one is Panasonic NA98 hair dryer, steam face machine, Hotel face to Ueno Station, and close to Ameya Yokocho, another good is also close to Ueno park , under Ueno Park is Skyliner train, only take 41mins from Ueno to Narita station, really suggest to stay

Reviewed March 08, 2018

Thank you very much for staying at Mitsui Garden Hotel Ueno. Thank you for a valuable comment/Thank you for a valuable opinion. We will make greater effort to serve a more comfortable hotel to stay at. We are looking forward to welcoming you again on your next opportunity. Best regards, Mitsui Garden Hotel Ueno Manager

Responded March 18, 2018
Mitsui Garden Hotel Ueno
9.0
Exceptional
Benjamin from Australia
Business traveler
Moderate Double Non-Smoking
Stayed 4 nights in April 2011

A great place to stay”

location, room size, easy

Second stay here. Too easy to reach (skyline train to Ueno, complex underground maze or short above ground walk to front door) check in easy and to the immaculate room. First stay I must have stayed in a lower class room because this stay the room was very large by tokyo standards with a queen ben and a real bathroom. Blackout blinds mean good night sleeps. Ueno is a very convenient location for visiting almost everywhere in Tokyo and this hotel is a great place to see Tokyo.

Reviewed April 08, 2011
8.7
Excellent
Karnjanee from Thailand
Couple
Moderate Double Non-Smoking
Stayed 3 nights in February 2011

Good Hotel, Great Location”

Location, Cleaness

mitsui garden ueno is a good hotel located above ueno station. you can walk only 3 minutes from the ueno subway station. it's clean and modern. service is good and also free internet wifi. that's all we need. in the future, i'll stay here again.

Reviewed March 04, 2011
10.0
Exceptional
THAM from Malaysia
Business traveler
Superior Double Non-Smoking
Stayed 2 nights in February 2020

Excellent Location ... Brand New Hotel”

1. Entrance to access Ueno Train Station is located just beside the hotel. The underground access also leads you with a 10 minutes walk all the way to Kesei Skyliner Station to connect the express train to Narita Airport, no exposure to sun or rain if you walk the open overhead walkways. 2. The room is clean and brand new, good size for a central Tokyo hotel. 3. They even provide a Face Steamer and Air Cleaner + Humidifier in the room. 4. Ameyoko Market with lots of food + shopping is directly opposite the hotel. 5. The 24 hours Family Mart and a Ramen Restaurant is also directly opposite the hotel. 6. Umbrellas are provided at lobby when it rains, you dont need to bring or buy your own umbrellas. 7. There is a nice coffee shop just beside the hotel. Will return again in future.

Reviewed February 21, 2020

Dear Sir/Madam, Thank you for staying with us. We are pleased to receive your lovely review. Our hotel is located both JR and Metro Ueno station so that guests can travel everywhere in Tokyo area. We hope that you had an enjoyabale time here such as Ameyoko Market and so on. Also, we are glad to hear that you were satisfied with the room and amenities. We try to do our best in order to make customer more comfortable. We look forward to seeing you again soon. Thank you very much. Best regards, Mitusi Garden Hotel Ueno General Manager

Responded February 23, 2020
Mitsui Garden Hotel Ueno
10.0
Exceptional
rattanaporn from Thailand
Group
Superior Queen Non-Smoking
Stayed 1 night in January 2017

Good location hotel”

I booked 4 rooms for 3 nights for our group of 9. Location is excellent. It's next door to Ueno’s Tokyo Metro station entrances and JR UENO just across the street. Good for us with lots of luggage, there's elevator from JR ueno . The room was very new , clean and full of necessary amenities. Room space is bigger than I expected. Reception staff were friendly helpful when asked and met all our needs. this hotel will be my top choice for next time travel to Tokyo.

Reviewed January 24, 2017

Thank you very much for staying at Mitsui Garden Hotel Ueno. We truly appreciate that you took time to share your experience with us. We are very pleased to read your warm comments about our facility and service. Our hotel located 10minutes from Keisei Ueno station, 2~3 minutes from JR Ueno station, 1~2minutes from Metro station. Ueno park is 5 minutes walking distance from the hotel. We will make efforts to improve so that you can have more comfort. We are looking forward to welcoming you again on your next opportunity. Best regards, Mitsui Garden Hotel Ueno Manager

Responded February 06, 2018
Mitsui Garden Hotel Ueno
9.2
Exceptional
David from United States
Couple
Moderate Twin Smoking
Stayed 1 night in July 2019

Convenient location and great staff”

This hotel is located very close to the Ueno Station, which is at the end of the Keisei Skyliner express train from Narita. It’s clean. The rooms are decent sized for Tokyo, and the staff are great! My one complaint isn’t I was given a smoking room and the smell was definitely in the room. I was there for one night so decided not to make a big deal out of it, but if you’re sensitive to smoke smells, be sure you don’t get in the wrong room.

Reviewed July 15, 2019

Thank you very much for staying at Mitsui Garden Hotel Ueno. We truly appreciate that you took time to share your experience with us. We are very pleased to read your warm comments about our facility and service. We will make efforts to improve so that you can have more comfort. We are looking forward to welcoming you again on your next opportunity. Best regards, Mitsui Garden Hotel Ueno Manager

Responded July 16, 2019
Mitsui Garden Hotel Ueno
8.7
Excellent
Alan from United Kingdom
Couple
Moderate Queen Non-Smoking
Stayed 4 nights in October 2011

Comfortable and convenient hotel”

Modern,stylish,efficient and well sited for transport links.

The hotel is within walking distance of the Keisei Skyliner station at Ueno(and other metro and train links.) A hint is to look for the lifts to get you to the pedestrian walkways over the highway and down the other side. The hotel has a modern and stylish decor and the rooms are of a good size for Tokyo. The hotel provided slippers,nightgowns and plenty of toiletries which saved a lot of unpacking. The double glazing is efficient and it is quiet,especialy at the back. The staff were very helpful,responding to all our requests and though their English is not fluent,it was very much better than our Japanese. Ueno park is across the road and is full of museums,art galleries and the zoo. All in all a very good place to stay.

Reviewed October 25, 2011
12345
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