MO2 Westown Hotel San Juan
MO2 Westown Hotel San Juan
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Deluxe - Guestroom MO2 Westown Hotel San Juan
Deluxe - Guestroom
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Lobby MO2 Westown Hotel San Juan
Lobby
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Interior view MO2 Westown Hotel San Juan
Interior view
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Interior view MO2 Westown Hotel San Juan
Interior view
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Location
Excellent
8.2
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MO2 Westown Hotel San Juan

Excellent location
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Very good
From 192 reviewsSee what guests said
7.4
Recommended by 84% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

Room choices
8.0
Very good
Room comfort & quality
Deluxe
Deluxe
...
  • 30 m²/323 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Premium
Premium
...
  • 30 m²/323 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Standard**
Standard**
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    Standard
    Standard
    ...
    • Shower
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    Basic
    Basic
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      Deluxe Double/Twin
      Deluxe Double/Twin
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        Premium Double/Twin
        Premium Double/Twin
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          Deluxe Single
          Deluxe Single
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            Premium Single
            Premium Single
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              Deluxe Twin Beds
              Deluxe Twin Beds
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                More about MO2 Westown Hotel San Juan

                More about MO2 Westown Hotel San Juan

                An overview

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What they offer

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                Guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (192)Booking.com Reviews (55)
                7.4
                Very good
                Cleanliness7.3
                Facilities6.5
                Location8.2
                Room comfort and quality8.0
                Service7.5
                Value for money7.4
                Provided by verified guests of Agoda
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                Showing 138 verified guest comments
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                7.6
                Very good
                Etienne from Philippines
                Business traveler
                Deluxe
                Stayed 1 night in June 2018
                Great Value and Tasty Food”
                A very affordable hotel and great value. Rooms are quite big, beds are comfortable. Facilities and decor are old and could do with refurbishment. Restaurant food is excellent if you eat the local cuisine. Staff in general are very friendly, but lack professionalism. Hotel in general seems a little dirty.
                Reviewed June 12, 2018
                9.2
                Exceptional
                Randy from Philippines
                Group
                Deluxe
                Stayed 1 night in May 2018
                restful and quiet.. ”
                i had a wonderful stay here.. it's quiet and i had very restful night.. if i'll be in bacolod again, i'll still stay here..
                Reviewed May 23, 2018
                8.0
                Excellent
                Marlin from Philippines
                Couple
                Deluxe
                Stayed 1 night in April 2018
                Very good”
                according to my friend who stayed at your hotel, since I book it for him, he enjoyed your rooftop pool and the bed.
                Reviewed May 12, 2018
                8.8
                Excellent
                Terry from Australia
                Family with teens
                Deluxe
                Stayed 4 nights in April 2018
                Good location”
                Its not your western 5 star but the hotel is fine for a roof on your head especially f
                Reviewed April 22, 2018
                8.0
                Excellent
                Femy from Fiji
                Family with teens
                Deluxe
                Stayed 3 nights in April 2017
                Good Value for Money”
                It is a cheaper option for a hotel that is close to the city center.You can do all your transactions by walking all through down town. If you feel tired just go back to your room and relax for a little while, then you can continue your day with hassle free.
                Reviewed March 30, 2018
                7.2
                Very good
                Jerry from United States
                Business traveler
                Deluxe
                Stayed 3 nights in March 2018
                Good place to stay”
                Good room and lots of pillows Didn't like the service at the restaurant was slow even though few customers were there.
                Reviewed March 18, 2018
                8.8
                Excellent
                Mark from Philippines
                Group
                Deluxe
                Stayed 1 night in March 2018
                Excellent Customer Service”
                Hotel Staff is very friendly and accomodating!
                Reviewed March 09, 2018
                7.2
                Very good
                Adrian from Philippines
                Business traveler
                Deluxe
                Stayed 3 nights in February 2018
                Very good”
                The Room is quite expensive but no free breakfast compared to the nearby hotel which is cheaper but with free breakfast inclusion.
                Reviewed March 04, 2018
                8.4
                Excellent
                Sebastian from Denmark
                Business traveler
                Deluxe
                Stayed 1 night in February 2018
                Good hotel”
                Good hotel, nice staff
                Reviewed February 04, 2018
                10.0
                Exceptional
                irene from United Arab Emirates
                Couple
                Deluxe
                Stayed 2 nights in December 2017
                Recommendable. ”
                Place. Staff. Accommodation. ALL GREAT EXPERIENCE.
                Reviewed January 31, 2018
                5.2
                Lee from Singapore
                Business traveler
                Deluxe
                Stayed 4 nights in December 2017
                Lighting level insufficient. No kettle and hot water flask very slow ing coming ”
                Staff is ok. TV - no guests can operate without help.
                Reviewed December 24, 2017
                9.6
                Exceptional
                David from Australia
                Couple
                Deluxe
                Stayed 6 nights in November 2017
                Exceptional”
                Good location 5min walk to SM Mall. Very loud music from Bar on ground floor. The music can be heard clearly on the 3rd floor. The music stops just after 12am. All in all its a nice place to stay.
                Reviewed December 02, 2017
                8.8
                Excellent
                mary from Philippines
                Family with young children
                Deluxe
                Stayed 1 night in November 2017
                Nice bed, Pool was safe”
                They had a queen bed and a semi double bed, which are both nice. The swimming pool was nice because the dept was good for my kids. The downside is, its noisy since its its in the middle of of the downtown area. Although the noise is only within the pool area, when it comes to our room, it was quiet enough to allow us to sleep soundly. The wifi connection was really good! The hotel has to install a bidet, tissue is not really enough. There was no complimentary water or coffee of tea. Atleast put a kettle in the room. Overall though, I'm happy with our stay.
                Reviewed November 28, 2017
                5.6
                Maria from United States
                Family with teens
                Deluxe
                Stayed 2 nights in September 2017
                Above average”
                Hotel location is close to mall and market. Wifi is terrible.
                Reviewed October 30, 2017
                8.8
                Excellent
                Jose from Philippines
                Family with teens
                Deluxe
                Stayed 2 nights in September 2017
                Excellent”
                My daughter attended the Convention for Psychologist (PAP). Since this is her first time in Bacolod, my wife and I accompanied her so we can visit the family of a friend who died a year ago. I like the size of the room; beds and the toilet are fine. Personnel are warmth and served us well. It is so close to all including a known mall like SM. Jose Victolero (Davao, Philippines)
                Reviewed September 27, 2017
                6.0
                CHARLES from Philippines
                Couple
                Deluxe
                Stayed 1 night in August 2017
                Nice hotel for overnight”
                We were upgraded to a bigger room with two big beds - unfortunately we found cockroach inside the room
                Reviewed August 21, 2017
                8.0
                Excellent
                Christian from Philippines
                Family with teens
                Deluxe
                Stayed 1 night in June 2017
                Nice, clean, and safe”
                I like the place, the staff is friendly, the facilities were clean however NO PARKING area.
                Reviewed June 17, 2017
                Thank you for your positive write up. We are glad that you enjoy your stay, we have a parking area at the back of the hotel but it is limited and first come, first serve basis. But on your next visit feel free to ask our bellman to reserved a space for your car.
                Responded June 17, 2017
                MO2 Westown Hotel San Juan
                6.4
                Good
                PATRICK from United States
                Solo traveler
                Deluxe
                Stayed 4 nights in May 2017
                Ali's not what it appears to.be”
                At least three items advertised as amenities did not function properly; e.g. wifi is available but only sparadically in the room. Hot water is available but barely warm.
                Reviewed June 12, 2017
                2.4
                Jurg from Switzerland
                Solo traveler
                Deluxe
                Stayed 3 nights in June 2017
                Catastrophal management”
                Booked hotel caus of pool, i like that if in town. Pool was under costruction also empty. Kids pool was there to sit, but the water was on 2nd and 3th day green. After 3 times complaining they offered a free bfast. A joke, for half the price you get a nice hotel at same street without pool. Rooms ok but heavy old tv's, hannot display the hd channels, funny. Tables in outside part of the restaurant are black, ashtrays only on request. Remove old dishes and bottles on request. Management was surprised on my hint about telling the staff what they need to do. Staff is very friendly but it looks like they are not trained and supervised by the management.
                Reviewed June 09, 2017
                Thank you for your time writing feed backs on our property. In behalf of the management we do apologize for the inconvenience that causes you. As we improved our hotel, we are doing improvements of some of our facilities. And I believe that during your stay our pool was being renovated to make it more beautiful so you can enjoy it better on your next stay. But currently it is now perfectly functioning and it was maintain properly. As part of our improvement we are progressively changing our old TV to flat screen. We will refresh our staff with our customer service training to improve our service. Your feedback is highly appreciated. We hope you can give us the chance to serve you again in the future.
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                MO2 Westown Hotel San Juan
                6.4
                Good
                Ethel from Philippines
                Group
                Deluxe
                Stayed 3 nights in May 2017
                Old hotel, very convenient”
                Old building, old hotel. The room and the comfort room are spacious but looks old. Dirty and not well-maintained swimming pool. Very convenient since really near the mall and other tourist destinations, like the san sebastan church.
                Reviewed June 08, 2017
                Thank you for your feedback, with this we are able to improve our service. Currently we are renovating some of our facilities to serve you better. I believe that during your stay our pool was being renovated, that is why it was a little bit dirty and dusty. But currently it is now functioning perfectly and most of our guest are enjoying the newly renovated pool. We hope that you will give us a chance to serve u better again in the future.
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                MO2 Westown Hotel San Juan
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