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Moana Surfrider A Westin Resort and Spa Waikiki Beach
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9.5 Exceptional location
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9.5Location

Moana Surfrider A Westin Resort and Spa Waikiki Beach

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Very good
Based on 66 reviewsSee what guests said
7.8
82% would recommend to a friend
  • Private beach

  • Heart of the City

  • Hot tub

  • Sauna

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Room choices
Standard Deluxe Room
...
  • No view
  • 25 m²/269 ft²
  • 1 king bed or 2 double beds
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Tower Ocean Suite DH
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  • No view
  • 25 m²/269 ft²
  • 1 king bed and 1 sofa bed
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Tower Suite
...
  • No view
  • 25 m²/269 ft²
  • 1 king bed and 1 sofa bed
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Penthouse Ocean View
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  • 41 m²/441 ft²
  • Shower and bathtub
  • 1 super king bed or 2 doubl...
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1 Bedroom
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    Banyan Suite
    ...
    • No view
    • 25 m²/269 ft²
    • 1 queen bed or 2 double bed...
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    1 Bedroom
    ...
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      Standard
      ...
      • No view
      • 25 m²/269 ft²
      • 1 king bed
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      1 Bedroom
      ...
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        1 Bedroom
        ...
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          Have a question for Moana Surfrider A Westin Resort and Spa Waikiki Beach?

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          Verified guest reviews

          Agoda Reviews (66)
          Filter by guest type:
          Cleanliness8.0
          Facilities7.3
          Location9.5
          Room comfort and quality7.3
          Service7.3
          Value for money6.9
          Food and dining7.5
          Provided by verified guests of Agoda
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          Showing 58 verified guest comments
          12345
          9.6
          Christina from Australia
          Couple
          Standard Partial Ocean View Room
          Stayed 3 nights in August 2017
          Location, Location, Location
          We had a fabulous stay at the Surfrider, it was so close to everything including various restaurants and the main strip. We were able to get surfing lessons at the back of our beach and the valet was so convenient (worth it to save you the hassle).
          Reviewed October 24, 2017
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          10.0
          Salvacion from United States
          Couple
          Standard City View
          Stayed 1 night in September 2017
          Excellent customer service, front desk staff
          Bed was excellent
          Reviewed October 02, 2017
          Did you find this review helpful?|
          8.4
          Catherine from Australia
          Couple
          Standard City View
          Stayed 7 nights in September 2017
          Excellent location, room spacious, meals on verandah superb
          Had requested two double beds for my friend and I which we were told weren't available when we arrived to book in. After a lengthy discussion the issue was rectified. From then on the entire experience was wonderful.
          Reviewed September 17, 2017
          Did you find this review helpful?|
          7.6
          JOHN from Australia
          Couple
          Standard City View
          Stayed 1 night in March 2017
          Very good
          we were hit with a compulsory surcharge of $30 for extras such as breakfast which we did not want as we had to leave at 6.30am to catch a plane. the bathroom was badly designed - i had to put my shaving gear on the floor while I shaved as there was only a basin and no shelf.
          Reviewed March 21, 2017
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          8.4
          Stephen from Canada
          Couple
          Standard City View
          Stayed 2 nights in December 2016
          Hawaiian traditional gem ...
          Location stands out, the people...staff stand out ... very kind, very helpful ... the building stands out ... beginning to show wear again ... overall enjoyable ... thanks.
          Reviewed December 20, 2016
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          2.4
          Josh from Taiwan
          Couple
          Standard City View
          Stayed 3 nights in November 2016
          Very dissatisfied,very bad
          Elevator very noise, service very bad, front desk people is not friendly air condition function no good
          Reviewed November 19, 2016
          Did you find this review helpful?|
          6.8
          bing from United States
          Solo traveler
          City View
          Stayed 3 nights in September 2016
          Great location with poor service
          Elder lady at the reception desk staff didn't even bother to look at us while we were checking in. Special requests were made in advance yet her response was that it didn't show in the system and handed me the room key and said next.
          Reviewed September 09, 2016
          1 traveler found this review helpful. Did you?|
          9.2
          Shuwan from Hong Kong
          Solo traveler
          Standard City View
          Stayed 2 nights in April 2016
          Fabulous
          Great location and staff!!
          Reviewed April 13, 2016
          Did you find this review helpful?|
          4.4
          Daniel from Australia
          Family with teens
          Standard City View
          Stayed 4 nights in March 2016
          Moana Everything will cost you more
          The rooms are very small, the bathrooms are tiny and if you stay in the original hotel the windows will rattle all night.
          Reviewed April 06, 2016
          Did you find this review helpful?|
          3.3
          Christina from Australia
          Solo traveler
          Standard City View
          Stayed 3 nights in March 2016
          Beauty only skin deep, DISGRACEFUL & $$$$
          Only one is location
          The room was in the Diamond tower. Very tired looking room with paper thin walls therefore could hear the neighbours talking and TV on both sides of the room very clearly when I first arrived and was told my idea of noise was not the same as others.....really??? I thought it would be inherent to expect some level of quiet in the room???? Room had twin beds with a bathroom that was really small about 2.5 square meters therefore no room for toiletries. After much discussion and some time with reception about the noise level, assigned another room in the same tower which had no neighbors only for 1 night. This room was unclean as I found a empty water bottle at the back of the desk when I was trying to locate power plug and insufficient power sockets as they had to use a multiadaptor which did not look very safe. This room had peeling wallpaper and on the final day of my stay there was a foul odour coming from the drain. This was the icing on the cake. Needed bathroom and had to go into the lobby. Spoke again to reception as I was leaving very early next morning for return flight home and needed one good nights sleep. Finally was upgraded to a room in the Tower which was the newer section of the hotel with both sound proofing and larger rooms! I spoke to others staying in the Diamond Tower and they had the same experiences with the noise coming from neighbors because the rooms are not sound proofed! It is a DISGRACE to call the old sections of the hotel '4 star' and charge the rates they do!
          Reviewed March 22, 2016
          1 traveler found this review helpful. Did you?|
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          Moana Surfrider A Westin Resort and Spa Waikiki Beach
          |Very good 7.8
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