Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
 Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
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7.9
Very good
/10
(112 reviews)See what guests said
See map
9.4
Exceptional
Location rating score
Exceptional location
Parking
Available
  • Waikiki Beach80 m
  • Duke Kahanamoku Statue170 m
  • Rainbow Trolley230 m
  • Lucoral Museum280 m
  • Royal Hawaiian Shopping Center320 m
  • Sand Bar380 m
  • Waikiki Shopping Plaza390 m
  • Zanzabar Nightclub400 m
  • Fusion Waikiki420 m
  • DFS T Galleria480 m
  • Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

    2365 Kalakaua Avenue, Waikiki, Honolulu (HI), United States, 96815 - See map
    "Bed was excellent"
    Salvacion - October 2, 2017
    Excellent cleanliness
    8.0 rating for cleanliness
    Very good facilities on premise
    7.8 facilities on premise
    • Airport transfer

    • Private beach

    • Hot tub

    • Sauna

    • Air conditioning

    Property ranking|Compared to 2,019 Honolulu (HI) properties
    See all rankings
    Location score
    9.4/10
    Cleanliness score
    8.0/10
    Room comfort score
    7.3/10
    Cheapest price score
    Better than
    99
    %
    of Honolulu (HI) properties
    Better than
    98
    %
    of Honolulu (HI) properties
    Better than
    98
    %
    of Honolulu (HI) properties
    Better than
    98
    %
    of Honolulu (HI) properties
    Value for money7.0
    Location rating9.4

    Rooms available at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

    Penthouse Ocean View, Penthouse Guest room, City view
    Penthouse Ocean View, Penthouse Guest room, City view
    ...
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      Tower Premier Ocean Suite, 1 Bedroom Suite, Oceanfront
      Tower Premier Ocean Suite, 1 Bedroom Suite, Oceanfront
      ...
      • 1 king bed and 1 sofa bed
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      Penthouse Ocean, Penthouse Guest room, 1 King or 2 Double
      Penthouse Ocean, Penthouse Guest room, 1 King or 2 Double
      ...
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        Penthouse Ocean Suite, 1 Bedroom Penthouse Suite, King
        Penthouse Ocean Suite, 1 Bedroom Penthouse Suite, King
        ...
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          Tower Ocean Suite, Suite, 1 King, Alternate bed: sofa bed
          Tower Ocean Suite, Suite, 1 King, Alternate bed: sofa bed
          ...
          • 1 king bed and 1 sofa bed
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          1 Bedroom
          1 Bedroom
          ...
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            1 Bedroom
            1 Bedroom
            ...
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              Tower Partial Ocean View, Larger Guest room, 2 Double
              Tower Partial Ocean View, Larger Guest room, 2 Double
              ...
              • 2 double beds
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              Tower Partial Ocean View, Larger Guest room, 1 King
              Tower Partial Ocean View, Larger Guest room, 1 King
              ...
              • 1 king bed
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              1 Bedroom
              1 Bedroom
              ...
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                More about Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

                More about Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

                An overview

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                What they offer

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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Announcements

                Upon early departure, an Early Departure Charge of one night(s) room and tax applies.

                Reviews of Moana Surfrider, A Westin Resort & Spa, Waikiki Beach from real guests

                Provided by verified guests of Agoda
                Agoda Reviews (112)Booking.com Reviews (993)
                7.9
                /
                10
                Cleanliness8.0
                Facilities7.8
                Location9.4
                Room comfort and quality7.3
                Service7.7
                Value for money7.0
                Rating
                9+ Exceptional (15)
                8-9 Excellent (22)
                7-8 Very Good (11)
                6-7 Good (8)
                <6 Below Expectation (16)
                Time of the year
                Mar - May (17)
                Jun - Aug (16)
                Sep - Nov (20)
                Dec - Feb (19)
                All languages
                All guests (112)
                All room types
                Showing 72 verified guest comments
                1234
                10.0
                Exceptional
                Pintas from Thailand
                Group
                Stayed 4 nights in June 2013

                The best hotel in Waikiki”

                Classic decoration, beach-front hotel, impeccable service

                It's the first hotel on Waikiki Beach. Very classic in colonial style comparing to other 4-star hotels. The service was great and they have a very high safety protocols for their guests. The hotel is situated right on Waikiki so you can enjoy the beach whenever you want. From the hotel, you can walk to many surrounding shopping malls and restaurants. Highly recommend for honeymoon.

                Reviewed June 27, 2013
                8.4
                Excellent
                Simran
                Group
                Stayed 3 nights in September 2018

                Great location but surprised by added costs”

                The location of the hotel is awesome, great restaurant and bar, right on the beach. A couple of things though - we arrived and the bathroom was dusty and there was a toe nail clipping on the floor... they cleaned it up but weren’t really apologetic. Another things is the per day costs that were supposed to include things like WiFi and unnecessary things. The beach beds were also not free for guests. They were expensive. So keep in mind that there are added costs. The room rate is the base. It was a nice hotel though. Live the rocking chairs.

                Reviewed September 27, 2018
                9.6
                Exceptional
                Anne
                Family with teens
                Historic Banyan King Room, Guest room, 1 King or 1 Queen
                Stayed 3 nights in April 2019

                Moana surfrider”

                Very beautiful, clean and so convenient to Waikiki. So classic and warm feeling

                Reviewed May 01, 2019
                9.6
                Exceptional
                Christina from Australia
                Couple
                Stayed 3 nights in August 2017

                Location, Location, Location”

                We had a fabulous stay at the Surfrider, it was so close to everything including various restaurants and the main strip. We were able to get surfing lessons at the back of our beach and the valet was so convenient (worth it to save you the hassle).

                Reviewed October 24, 2017
                8.4
                Excellent
                Catherine from Australia
                Couple
                Stayed 7 nights in September 2017

                Excellent location, room spacious, meals on verandah superb”

                Had requested two double beds for my friend and I which we were told weren't available when we arrived to book in. After a lengthy discussion the issue was rectified. From then on the entire experience was wonderful.

                Reviewed September 17, 2017
                6.8
                Good
                bing from United States
                Solo traveler
                Stayed 3 nights in September 2016

                Great location with poor service”

                Elder lady at the reception desk staff didn't even bother to look at us while we were checking in. Special requests were made in advance yet her response was that it didn't show in the system and handed me the room key and said next.

                Reviewed September 09, 2016
                8.3
                Excellent
                K from New Zealand
                Couple
                Stayed 2 nights in June 2014

                Loved our few days here. Could have stayed for a w”

                Location, the beach, the food

                Great but was a bit disappointed in the bathroom with a shower over the bath. We felt this was poor for a hotel of this quality. Also paying $30 a day extra when the only thing we used from the list was the Internet. Expensive wifi!!!surely that could be included!

                Reviewed June 08, 2014
                8.7
                Excellent
                Murray from Australia
                Couple
                Stayed 5 nights in November 2012

                Beautiful hotel in perfect location”

                Right on the beach in th centre of Waikiki

                We really enjoyed our stay at Moana Surfrider A Westin Resort & Spa. The friendly welcome upon arrival, no fuss service by the staff and beautiful decor of the lobby and rooms made for a wonderful stay. We would highly recommend Moana Surfrider to anyone looking for somewhere to stay in Waiki.

                Reviewed November 19, 2012
                10.0
                Exceptional
                Vincent from United States
                Couple
                Stayed 1 night in January 2013

                lovely hotel. nice big room. close to everything”

                friendly staffs. nice room. nice bars. by the ocean. close to everything
                Reviewed May 28, 2013
                10.0
                Exceptional
                Dusadee from Australia
                Couple
                Stayed 5 nights in March 2011

                awesome location and highly convenient”

                view, central location, relaxation

                the hotel was in a perfect location. it is very convenient to the busy strip for all the shops. the hotel is right on the beach and the view is amazing. would always book this hotel in the future.

                Reviewed March 22, 2011
                7.6
                Very good
                JOHN from Australia
                Couple
                Stayed 1 night in March 2017

                Very good”

                we were hit with a compulsory surcharge of $30 for extras such as breakfast which we did not want as we had to leave at 6.30am to catch a plane. the bathroom was badly designed - i had to put my shaving gear on the floor while I shaved as there was only a basin and no shelf.

                Reviewed March 21, 2017
                3.3
                Christina from Australia
                Solo traveler
                Stayed 3 nights in March 2016

                Beauty only skin deep, DISGRACEFUL & $$$$”

                Only one is location

                The room was in the Diamond tower. Very tired looking room with paper thin walls therefore could hear the neighbours talking and TV on both sides of the room very clearly when I first arrived and was told my idea of noise was not the same as others.....really??? I thought it would be inherent to expect some level of quiet in the room???? Room had twin beds with a bathroom that was really small about 2.5 square meters therefore no room for toiletries. After much discussion and some time with reception about the noise level, assigned another room in the same tower which had no neighbors only for 1 night. This room was unclean as I found a empty water bottle at the back of the desk when I was trying to locate power plug and insufficient power sockets as they had to use a multiadaptor which did not look very safe. This room had peeling wallpaper and on the final day of my stay there was a foul odour coming from the drain. This was the icing on the cake. Needed bathroom and had to go into the lobby. Spoke again to reception as I was leaving very early next morning for return flight home and needed one good nights sleep. Finally was upgraded to a room in the Tower which was the newer section of the hotel with both sound proofing and larger rooms! I spoke to others staying in the Diamond Tower and they had the same experiences with the noise coming from neighbors because the rooms are not sound proofed! It is a DISGRACE to call the old sections of the hotel '4 star' and charge the rates they do!

                Reviewed March 22, 2016
                6.7
                Good
                H. from United States
                Couple
                Stayed 1 night in February 2013

                Wonderful stately hotel right on Waikiki Beach”

                The Banyan Tree Courtyard

                The hotel and staff were lovely. Due to SPG Gold status was upgraded from a classic Queen to a double room in the Diamond Wing with a lanai overlooking the beach. The room, especially bathroom, was a bit old, but I was paying for the views with this hotel!

                Reviewed February 13, 2013
                3.7
                Yasuk from United States
                Couple
                Stayed 6 nights in December 2010

                Very nice lobby but service is worth than motel. ”

                Location
                Service super bad.

                No free bottle water provided although it should be provided as packages. Room cleaning is very unprofessional, although it was the high season, over the new year holiday. Concierge and lost and found desk are below acceptable level in terms of accountability.

                Reviewed January 16, 2011
                6.7
                Good
                SHERYL from United States
                Business traveler
                City View
                Stayed 6 nights in February 2009

                Moana”

                location, location, location Love the Heavenly beds.
                They really need a Concierge who knows what they are doing. 2 different trips were very unorganized.

                The hotel's location can't be beat. You have everything you need right at your doorstep. Luckily, we were in the Towers which provides much larger rooms. We were disappointed with the Maid Service as it seemed like the only thing they did was put in new shampoo and make the bed; they did not pick up any trash. The food by the pool is very expensive.

                Reviewed February 24, 2009
                4.4
                Daniel from Australia
                Family with teens
                Stayed 4 nights in March 2016

                Moana Everything will cost you more ”

                The rooms are very small, the bathrooms are tiny and if you stay in the original hotel the windows will rattle all night.

                Reviewed April 06, 2016
                10.0
                Exceptional
                Salvacion from United States
                Couple
                Stayed 1 night in September 2017

                Excellent customer service, front desk staff”

                Bed was excellent

                Reviewed October 02, 2017
                8.4
                Excellent
                Stephen from Canada
                Couple
                Stayed 2 nights in December 2016

                Hawaiian traditional gem ... ”

                Location stands out, the people...staff stand out ... very kind, very helpful ... the building stands out ... beginning to show wear again ... overall enjoyable ... thanks.

                Reviewed December 20, 2016
                9.2
                Exceptional
                Shuwan from Hong Kong
                Solo traveler
                Stayed 2 nights in April 2016

                Fabulous”

                Great location and staff!!

                Reviewed April 13, 2016
                8.3
                Excellent
                yan from China
                Couple
                Stayed 2 nights in September 2015

                Location, history, brand they are value your money”

                Location, history, brand.

                Highly recommended to everyone.

                Reviewed September 17, 2015
                1234
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