Exceptional”

Our stay at Modena by Fraser, Putuo Shanghai was great. One of the front office staff named Laura Xiao was extremely helpful when my friends and I approached her for directions to a few tourist attractions we wanted to visit. Before we checked out, she remembered us and casually asked if we managed to visit the places eventually :) The housekeeping staff (did not manage to get her name) was also friendly and helpful. My friends and I were about to leave our rooms and start our day and we bumped into her. I requested for an additional bottle of shampoo and she replied "Sure! If you need anything, please feel free to let me know!" The nearest metro station is just one stop or a few stops away from several interchange metro stations which make the location of the hotel very accessible and convenient. Excellent stay, highly recommended!

Modena (Putuo) has 200% Best Management Guest Services ”

First time stay in Putuo District in Shanghai and I decided to book a service apartment convenient for a family of 3 (parents & toddler). Experience: * 07/14 (Saturday) morning arrival: - Mgmt provided the first available cleaned & ready room (master bedroom w/ bathroom inside 2FL). - Informed that there was 2 different room configurations (1 is master bedroom,; 1 is bathroom on 1FL). - I telephoned the front desk to request for the other room configuration when available after daily guest checkout. The front desk agreed and advised my family to rest up inside the current room. - Late afternoon: Management called and informed that the new room was avail & will send a bell-hop to help move our luggage into the new room. - After indicating a concern with a bell-hop pressuring us for a tip, mgmt met with us to apologize and indicated this was not a company protocol. Tip was returned and provided a meal vouchers. * I decided to book 2 more evenings here. * TRUST - Modena (LINDA)

Perfect inside”

I don't know much about the area (Putuo)where the hotel Modena is located but I don't have any complaints about the location since all I did was check in, sleep, check out. Next time I am in Shanghai, I will definitely stay in this hotel for a longer period. I wish that I had stayed more than one night. I was surprised upon getting out of the taxi - the hotel looks sleek, modern, new and cosmopolitan. When I opened the door to my room, I was delighted by the studio and the "loft"-feel. I liked going up the stairs to the recreation area (Sofa and Flat Screen TV), I liked even more the set up of the bed and bathroom. Loved it, loved it, loved it, in six words. Particularly the kitchenette (not that I got to use it...but next time...). Open the door to the balcony and get some fresh air - if I had to live in Shanghai, I will definitely want to stay in this hotel long term.

Excellent , good value and comfortable hotel to stay at”

With its reasonable price, spacious & clean room, Modena was the perfect stay for us. It’s in a great location that was not too far from the city centre, and easy & convenient to catch either the metro or taxi. Staff at Modena were all incredibly friendly & polite. Especially Laura Xiao, who was very approachable, helpful, responsible & caring. Having travelled quite a lot in the past, we’ve never met such a delightful young lady who has made such a great impression. During our stay, we’d encountered a situation after a day out. After exploring Xitang, we had missed all means of public transportation back to Shanghai. However, with the help of another staff, William, who was very helpful, patient, comforting & informative, we’re able to get back to the hotel safely. As we got back, Laura was already waiting outside the hotel for us. When she saw us, she was so relieved & said, “it is great to have you back safely”. Thanks to Laura for your hospitality & assistance you provided us.

Second home”

I love Shanghai and visit quite often. By chance, I found this hotel on Agoda. Best choice ever made. Friendly service, clean service apartment complete with a kitchen,, even has a self service laundromat with a dryer. Located within mins of a metro station. Best kept secret in Putuo district!

Excellent”

I have stayed at Modena Putuo several times now,love the location and the hotel surroundings .Unfortunatly this time our room was lacking the standard of previous times .clearly water from the bathroom has leaked overtime and the floating floor was rotting so a strong mould damp smell was evident.

Nice & afforable price, good option for tourist”

The hotel room was surprised me when we stepped in. It has 3 floors in the room: 1st floor is kitchen with basin, microwave, basic kitchen utilities; 2nd floor is living room with balcony; 3rd floor is bedroom + shower room. Not convenient if travel with parents due to staircase up and down inside the room. The hotel is located at Putuo area which very quiet at day and night. There is Starbuck Cafe next to hotel lobby, 2 convenient shops which ~1mins and ~4mins walk respectively, next to a shopping mall (a very less ppl mall, so it won't create much noise to u), basement mall "MET" has food court, the nearest metro station is just 5mins walk (exit 5). The hotel is slightly away from main city such as LuJiaZhui/NanJing East Road/The Bund, it required ~ 40-50 mins to reach.

Excellent experience staying at Modena by Fraser Putuo”

Pleased with the design of the 'duplex' t with excellent use of space available. Good customer service - willing to change to high floor unit upon request with the same layout. An overall pleasant experience and will consider staying at Modena by Fraser group of hotels again!

Will come back again if going to Shanghai”

Love this Hotel because near to metro (line 7). During my trip i order the Loft Room, the room very clean, no problem with the wifi connection. The check in staff is very kind especially the girl with the name Laura. Will recommend this Hotel to a friends. Really enjoy my stay at Modena Shanghai. Thank you to all Modena Staff.

Satisfy with this nice hotel”

We were staying in Modena for 1 night only. Even though it was only one night, we had a good experience with it. This hotel is recommended by a friend who has family staying at this hotel not long ago. It is very impressive when we arrived. The hotel is located near subway and in a pretty secured neighborhood. There are securities at almost every corner of the blocks. Staffs are friendly and fast when we checked in. Our room is a Loft Studio Executive. It is big enough for 2 people with a bar table, stove, and all necessary utensils. We will try to cook there if we were staying for couple more days. The bathroom is in a reasonable size with glass walls. It is good for a couple but not so appropriate if only sharing with friends. The bedroom area upstairs can see through the bathroom downstairs. There is WiFi in every single room. Overall, we are happy to stay here and might come back if travel to Shanghai again.

New Hotel with nicely furnished rooms”

the studio loft design is very clever, able to use the height of the hotel to give more space for travellers rather than the land area. rooms were new and clean and the bed was comfortable with clean sheets. overall a very good hotel or service apartment. breakfast was adequate and the starbucks downstairs is a plus if you want something different. downside of this hotel is the location is not easy to find. being new many taxi drivers do not know how to find this hotel and you are better off telling them about the renaissance hotel opposite the road. putuo is a bit far from huahai road so not really a good location for those looking to shop in shanghai. the lift system is also a bit complicated and there was a struggle to get the lift to stop on the breakfast cafe floor. overall, a good hotel and i would return again. this is a place if are looking for something other than your average hotel

great Hotel”

This is my 2 nd stay at the Modena Putuo , I love the style of the hotel and the immediate surroundings.It is close to the metro which makes it easy to get around.there is a Starbucks next door several eateries and a supermarket within a 5 min walk.Always a good sleep had here.!

Beautiful clean loft appartment”

The Modena is somewhat outside of Shanghai center, but the metrostation is right around the corner. Great building, clean. We had a loft appartment on the 17th floor. Everything is there (2 double beds, kitchen with microwave, shower and toilet, free wifi, slippers, shampoo, bodywash, etc.) The breakfast was extensive. Free access to computers at the reception. Inhouse laundry(have to buy a washcoin) with free use of detergent. Clean , nice beds, fresh towels. Defenitely stay there. Because you are a bit outside central Shanghai, the people speak little English and almost everything is in Chinese ( signs, menu's etc.) But the people are more friendly en helpful. Great place.

Nice place but not what I expected”

I booked this hotel based off of the reviews about the great location and star rating. When I arrived though, I found that while the location was convenient, and perhaps ideal for the Putuo neighborhood, it was a little more removed from town downtown than I imagined it would be. There is a great deal of construction going on in the surrounding area is not much of mention to see within walking distance, other than the Jade Buddha Temple. The hotel is located across the street from a metro stop that goes directly into town though and this was the redeeming factor for us, as far as location. The room was clean though not as well kept as I would have expected. There were scuffs on walls and baseboards and mold in the shower. I found the bathroom a bit odd with the fogged glass walls and key-hole door handle. It didn't really give you much privacy and we ended up putting a sock in the keyhole. The breakfast selection nice though understaffed and crowded.

Lovely modern hotel in design style”

Had a very good stay in the Modena hotel. Stayed there in July 2012 and it was than a brand new hotel in modern design style. Room is in loft style, with little kitchen and with microwave on first level. Than a nice couch with television on the second level and a bedroom and a bathroom on the third level. And interesting was the balcony. The internet facilities were very good. Wireless worked perfect. Location is nice just outside the city center and almost on top of the metrostation of langao road line 3. Only four stops from Jing An Temple. There is a restaurant in the hotel, but for breakfast I prefered to go to next doors Starbucks

Business traveler that used to live in Shanghai”

Used to live in shanghai and visit shanghai once a month now. My first experience staying at frasers and I was happy with the complimentary upgraded room after the first book room smelt a bit like cigarette smell. But was super comfy. Breakfast was avergae however. Overall a clean and pleasant stay. Would stay again. Convenient to get a didi and also

Great Accomodation”

Modena is situated near the train station with nearby mall and grocery. The room we got was loft type: its spacious, cozy and clean. Given the promotional discount, price was really affordable. I would definitely stay in Modena again!

Nice hotel and conveniently located near metro”

The hotel has a very nice concept, the way the rooms are set up in a mezzanine level, so you would have either bed/living room on the first floor and main bed room on the 2nd floor. It made it feel very homely, more like an upscale apartment rather than a hotel room which is a good thing. The location is quite strategic with the hotel close by the Metro and shopping malls. Takes about 30-40 minutes to East Nanjing Station by Met which is normal sort of time to travel anywhere in Shanghai. A lot of delicious Chinese restaurants within the local complex and there's a Subway franchise in the Metro station if you really need to find something familiar.

Great stay !”

Stayed at the Modena on a holiday in Shanghai. The rooms are based on a loft concept which was very comfortable for 2. I love that they have a kitchen available for days when we felt like cooking and also a microwave for heating up food. The place is also in a good neighborhood with condos nearby and a shopping centre next to it. Staff were also helpful and understood english perfectly.

High end area service suite hotel”

We stayed for 7 nights and the hotel room settings was really nice. However,the location was far from landmark and have to take a few lines subway to reach which will took about at least an hour. Front office was professional and polite. But, housekeeping wasn’t clean as the floor have dust. One of the biggest problem is that shower area has water ponding issue. It requires some time to clear the water. Overall, im happy with the hotel environment and feel safe to stay here with modena.