2015
Very good 8.0
Based on 1067 reviews

Recent customer comments

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Very good



based on 1067 reviews
  • Cleanliness 8.4
  • Facilities 8.4
  • Location 7.9
  • Room comfort and quality 8.3
  • Service 8.3
  • Value for money 7.4
  • Food and dining 7.4
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Fe from Philippines
Solo travelers
Stayed 2 nights in October 2014
Movenpick Mactan is always a treat to stay in
The food, the beach and the pool
Reviewed March 11, 2015

Qunying from China
Business travelers
Stayed 1 night in September 2014
The room is too small
It is clean.thesenery is beautiful
so so
Reviewed March 05, 2015

Senem from Turkey
Couples
Stayed 5 nights in February 2015
Not a 5 star hotel experience at all!!!
The staff is amazing and the quality of the food is not so bad
This is a party hotel, do not expect tranquility The reception area has white paint patches on the walls to cover the cracks. The front desk has only three people. The interior design is not flexible. Only three working spaces designed. So when a tour bus arrived it is like hell. Rooms are outdated and not even properly aired. Damped and humid. Don't let the photos fool you. The beach is very small, no scenery. So many outsiders on the beach they open it to public. You can pay but daily passes. But it is not a comfortable environment for the hotel guests. Hotel tours are not organized, their boats are in horrible condition and the prices are more expensive then the locals which stand side by side at the harbor. We had one sunset cruise, terrible experience. And we cancelled all the rest after that. Spa lounge has an office lobby feeling with its leather black couches. Their back of house and service areas are exposed. Definitely not a 5 star experience. After 6/7 PM there is so much noise from the beach club a peaceful time is impossible at the spa. They paid our money back. No vegan and very very limited vegetarian options At the beach club they don't even martini glasses. Staff is amazing they are trying to help and always smiling. But the upper management is a joke. Assistant manager was helpful.
Reviewed March 04, 2015

leung from Hong Kong
Families with young children
Stayed 2 nights in February 2015
Moevenpick Hotel Mactan Island Cebu
good food good view good place
good food good view good place
Reviewed March 02, 2015

Barbara from Philippines
Solo travelers
Stayed 1 night in November 2014
amazing view
resort, food can be better, crew is nice
Reviewed March 01, 2015

Wai from Hong Kong
Families with young children
Stayed 2 nights in February 2015
4-star Hotel with Nice Staff
Nice staff & a very cool Bar
Nice and smart staff during check in, thanks to Camille of the room assignment. Going with kids of 4 & 6 yrs old, Kids zone or water playground not available. Kids felt bored of 6 nights there , lucky to have X box there (can play 30minutes free of charge per room per day). Shower water not stable, sometimes cold and sometimes hot. booked a suite with living room, sofa is quite old and dirty. Wifi is horrible as need to go to the 'I agree' page every 10 minutes, unless u pay for the premium wifi everyday. Need to improve the shower amenities too, not good quality. Not a big hotel, don't expect 5-star, only 2 main f&b outlets. Great staff there with a cool bar , nothing else.
Reviewed February 25, 2015

Mitchie from Philippines
Groups
Stayed 1 night in October 2013
5 star hotel, indeed
Location, Amenities, Top-notch Service
Excellent service, as expected, since it is a 5-star hotel. Welcome drinks were given to us. Checking in was hassle-free. Although I was disappointed with the size of the bed(single) as I entered the room, it was comfortable enough to sleep in. I love the ambiance of the hotel lobby. It was like I am somewhere in Greece or Bahamas. Natural light reflects through the beautiful interiors. You'll never be bored during your stay. Hotel amenities and outdoor activities will keep you busy. Beach front view is amazing! Outdoor furnitures for beach bumming are very comfortable. If you're looking for a hotel to stay in Mactan, make sure to choose this hotel. You'll never regret it.
Reviewed February 24, 2015

Ilya from Russia
Couples
Stayed 5 nights in February 2015
The hotel is good, but there are thingi
Staff, location, room with a view
Reviewed February 23, 2015

Vincent from Philippines
Couples
Stayed 2 nights in February 2015
movenpick cebu stay
food ambiance pool
Stay meet expectations. Food is superb. Rooms a bit old so expect something not working as it should like aircon drainage. Relaxing here is good with great service and hospitability.
Reviewed February 22, 2015

Maria from Philippines
Couples
Stayed 1 night in December 2014
Great stay
Modern, cleanliness and staff performance
Nice resort! Accommodating staff!
Reviewed February 22, 2015


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