Exceptional 9.1
Based on 375 reviews

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Exceptional



based on 375 reviews
  • Cleanliness 9.3
  • Facilities 8.8
  • Location 9.1
  • Room comfort and quality 9.3
  • Service 9.3
  • Value for money 8.5
  • Food and dining 9.1
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Andrea from Italy
Couples
Beach Wing Suite
Stayed 4 nights in April 2015
Old, old but old
garden, service, food
Reviewed April 08, 2015
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Matthew from United States
Families with young children
Royale Wing Suite
Stayed 6 nights in March 2015
Secluded
Friendly staff, close proximity to beach while somewhat off the beaten path. Food was excellent.
Reviewed March 24, 2015
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TSZ from Hong Kong
Couples
Beach Wing Suite
Stayed 2 nights in March 2015
A place for relax
Nice view, very quiet and good restaurant
Reviewed March 09, 2015
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PAN from China
Families with older children
Royale Wing Suite
Stayed 8 nights in February 2015
Good food, good view, but not a 5-star one
Food, View, Cleanliness
We stayed like 10 days here. The food there is really good, that's a 5-star! Room is clean, and they have no mosquitoes . Really good view. However, there are several shortcomings that make this hotel so not a 5-star one and not worth that amount of money. 1. The hotel is near the beach, but in front of the hotel is only rocks part of the sea, so you have to walk. 2.The hotel's location could not be worse as every time you want to take a taxi or go to somewhere else to find a restaurant, you have to walk quite a long time on the dangerous car road with the very hot sunshine. 3. The swimming pool is quite small and almost not cleaned at all. I mean you feel disgusting when swimming there seeing a lot of leaves and human skin crumbs. Water tastes like pee. 4. House keeping sometimes forget to give the full set of equipment in a room. And you have to make calls again and again to remind them. 5. We have to say some staffs there are not very nice when speaking to you like other staffs you normally see in a 5-star hotel or other high-quality hotels you've been at Phuket. All in all, this place is good and view is really nice. But location is really not convenient and believe me it's definitely not a 5-star standard.
Reviewed February 23, 2015
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Jon from United Kingdom
Couples
Beach Wing Suite
Stayed 10 nights in February 2015
A happy oasis
Friendly staff, the excellent restaurant and the quiet beach.
A very good time
Reviewed February 21, 2015
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Richard from United Kingdom
Couples
Beach Wing Suite
Stayed 8 nights in February 2015
Excellent Location
Location, privacy,
Very good. Hotel staff excellent. Good location and Kata Noi has not been trashed yet. Hotel a bit on the expensive side but you only live once.
Reviewed February 13, 2015
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Alan from United States
Couples
Beach Wing Suite
Stayed 3 nights in January 2015
Phuket Paradise
1. Location, location location. Splendid vistas from room and other facilities. Secluded. 2. Cuisine. Dinner was so good we never went elsewhere. 3. Facilities. Nice layout.
Our three day stay was designed to give us a chance to rest, relax and rejuvenate after two and a half weeks of active travel in SE Asia. Our high expectations were more than satisfied.
Reviewed January 23, 2015
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Mark from Belgium
Couples
Penthouse Suite
Stayed 7 nights in November 2014
Excellent holiday at very relaxed hotel
Staff very friedly
Reviewed December 19, 2014
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Victoria from Israel
Families with young children
Royale Wing Suite
Stayed 3 nights in September 2014
Good hotel, but hard to manage with small baby.
Great atmosphere, good food, big room
Reviewed September 28, 2014
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Han from China
Couples
Beach Wing Suite
Stayed 3 nights in January 2014
Great view and food
View, room space, food
Reviewed September 21, 2014
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