Moment Hotel
 Moment Hotel
Lobby Moment Hotel
Lobby Moment Hotel
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6.9
Good
/10
(296 reviews)See what guests said
See map
7.6
Very good
Location rating score
Very good location
  • Minut Init Art Social190 m
  • Damansara Specialist Hospital610 m
  • Taman Tun Market870 m
  • Tropicana City Mall940 m
  • TTDI Train Station950 m
  • KDU College1.14 km
  • Atria Shopping Gallery1.34 km
  • 1 Utama Shopping Centre1.6 km
  • Bukit Kiara Equestrian1.97 km
  • Kuala Lumpur Golf & Country Club2.09 km
  • Free Wi-Fi

    Moment Hotel

    No. 29, Jalan SS21/56B, Damansara Utama (uptown) Petaling Jaya, One Utama, Kuala Lumpur, Malaysia, 47400 - See map
    "Next to a great 24hr Kopitiam for tea Tarik, and famous Village Park restore for world famous Nasi Lemak"
    David - December 28, 2018
    Very good comfort
    7.0 room quality and comfort
    Good service
    6.9 rating for service
    • 960 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Coffee shop

    This property is in high demand!

    Booked 51 times

    Property ranking|Compared to 13,223 Kuala Lumpur properties
    See all rankings
    Cheapest price score
    Review score - United States
    7.6/10
    Room comfort score
    7.0/10
    Value for money score
    7.3/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    94
    %
    of Kuala Lumpur properties
    Value for money7.3
    Distance to city center13.2 km
    Location rating7.6
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport7.6 km

    Rooms available at Moment Hotel

    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 13 m²/140 ft²
    • Country/region view
    • 1 king bed
    Enter dates to see prices
    Deluxe Queen Room
    Deluxe Queen Room
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Non-smoking
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Deluxe Triple Room
    Deluxe Triple Room
    ...
    • Street view
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Superior Twin bed
    Superior Twin bed
    ...
    • Street view
    • Shower
    • 2 single beds
    Enter dates to see prices
    Queen Room
    Queen Room
    ...
    • Room size: 11 m²/118 ft²
    • 1 queen bed
    Enter dates to see prices
    Superior Single Room - Non-Smoking
    Superior Single Room - Non-Smoking
    ...
    • Street view
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • 1 single bed
    Enter dates to see prices
    Standard Room Without Window
    Standard Room Without Window
    ...
    • No Windows view
    • 1 queen bed
    Enter dates to see prices
    Economy Double Room
    Economy Double Room
    ...
    • 1 queen bed
    Enter dates to see prices

    What people love about Moment Hotel

    • 8.8
      Excellent
      Location

      "Facility overall is good, near shoplots, happening area, food, shopping mall, etc."

      Wee S.

      |

      October 1, 2018

    • 8.4
      Excellent
      Staff 

      "Staff provide good services"

      TEOH

      |

      May 31, 2016

    • 8.0
      Very good
      Location

      "A lot of nice food and a few banks nearby."

      Ah K.

      |

      October 4, 2016

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    More about Moment Hotel

    More about Moment Hotel

    6.4
    Good

    "Overall is good."

    Soo Y.

    |

    August 28, 2018

    An overview

    Show less

    What they offer

    7.6
    Very good
    Staff 

    "Nice staff."

    David

    |

    December 28, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Dukes and Duchess
    2.0 km American, Asian, Bar
    Bricks & Barrels Hartamas
    4.3 km American, Bar, Pub
    The Forum
    4.3 km American, Australian, European
    Asian cuisine
    Asian cuisine
    Du Viet Vietnamese Restaurant, Kuala Lumpur
    320 m Asian, Vietnamese
    Surisit The Thai Kopitiam
    1.9 km Asian, Thai
    Rasta TTDI
    2.3 km Asian
    Chinese cuisine
    Chinese cuisine
    House Of Tang
    4.7 km Chinese
    Sri Hartamas Hong Kong Kim Gary Restaurant
    4.7 km Chinese
    Restoran Berjaya
    5.4 km Chinese, Indonesian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Moment Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (296)Booking.com Reviews (153)
    Cleanliness6.6
    Facilities5.9
    Location7.6
    Room comfort and quality7.0
    Service6.9
    Value for money7.3
    Rating
    9+ Exceptional (14)
    8-9 Excellent (28)
    7-8 Very Good (34)
    6-7 Good (21)
    <6 Below Expectation (38)
    Time of the year
    Mar - May (40)
    Jun - Aug (42)
    Sep - Nov (29)
    Dec - Feb (24)
    All guests (296)
    All room types
    All languages

    Show reviews that mention 

    Showing 135 verified guest comments
    12345
    8.4
    Excellent
    Pei from Malaysia
    Solo traveler
    Superior Room
    Stayed 7 nights in July 2019

    Strategic location for Uptown Damansara”

    Pro: 1. Reasonable price when you book during promotion time 2. Easy to get food and very close to Starling Mall 3. Breakfast provided, but I haven’t try. 4. Comfortable bed. 5. Wifi provided and speed was satisfied. Cons: 1. No lift and you have to climb up stair to your room. Please don’t bring big and heavy luggage. 2. Small room and hard to move around.

    Reviewed July 22, 2019
    8.4
    Excellent
    pridhivraj from Malaysia
    Group
    Standard Room Without Window
    Stayed 1 night in June 2019

    no lift, clumsy”

    i booked 2 rooms. they reserved 1. requested to be next to each other, room was on level 3 and 4 (without lift) after a tired trip we had to put up with this. Plus, not enough aircond remote, receptionist ask us to share. room is small and cozy. but i would look for other hotels next time. TQ moments

    Reviewed June 28, 2019
    10.0
    Exceptional
    MANEERAT from Malaysia
    Couple
    Standard Room Without Window
    Stayed 1 night in June 2019

    The staff was so friendly when talking to us, They also prepare the room as requested. ”

    The facilities is in a good condition. The price was totally value for such a good location and accommodation. Just a few steps to reach nearby shops ,and i can have my supper there. Overall , i love it, it is an excellent geographical location and convenient transportation!

    Reviewed June 03, 2019

    THANK YOU FOR UR COMMENT , PLEASE COME AGAIN

    Responded June 06, 2019
    Moment Hotel
    6.0
    Jasmin from Malaysia
    Couple
    Standard Room Without Window
    Stayed 1 night in June 2019

    Above average”

    The service not very good because there is no one in the counter. I gotta wait for him/her to come down from nowhere and serve me. The room was a bit small and the bedsheet and mattress got a bit dirty. It is because the hotel price quite cheap, that's why many people love to party so noisy during night time until morning time. If stay for 2 days 1 night would be okay but if stay 3 days 2 nights, I don't think it is good hotel unless you're okay not to sleep.

    Reviewed June 30, 2019
    8.0
    Excellent
    Nur from Malaysia
    Group
    Superior Room
    Stayed 2 nights in February 2019

    Hotel was ok. ”

    Everything about this hotel was satisfactory. Except for the fact that the room was so much smaller than what was shown in the photos and room description. For a muslim, there was almost no space to perform prayer.

    Reviewed February 21, 2019
    5.2
    Angela from Malaysia
    Couple
    Economy Double Room
    Stayed 1 night in September 2018

    Turn Down”

    That was last year, we arrived at the hotel and the receptionist inform us that they need to cancel the booking due to air con failure for the whole building. I dont know how to rate to agoda and the message keep pop up to rate.

    Reviewed July 14, 2019
    2.4
    Edwin from Malaysia
    Business traveler
    Queen Room
    Stayed 4 nights in June 2019

    Worst Hotel Ever!!! No housekeeping, dirty, worst breakfast ”

    Reach around 5pm, room was not prepared!!! Lousy breakfast by serving only nasi lemak and bread for everyday. No housekeeping and changing of tower. Whole hotel only have one hair dryer. Wifi were bad and always disconnected.

    Reviewed June 25, 2019
    6.8
    Good
    Shila from Malaysia
    Business traveler
    Deluxe Queen Room
    Stayed 3 nights in June 2019

    Nice affordable room but service need to improve ”

    Hotel has 4 levels including ground but without elevator, only staircase. Guess needed to notify and pass room key card to front desk when housekeeping was needed even though a hang card that said "Please clean my room" was placed at the door. When I returned to my room after end of the day and noticed it wasn't cleaned and replaced with new towels and new bottled water, I called front desk but was asked to go down to collect on my own as she was alone and was handling walk-in guest. When asked why my room (3rd floor, highest) wasn't being cleaned, I was given a reply " 3rd floor is too far, we don't go up. You should asked to move to lower floor".

    Reviewed June 17, 2019
    5.6
    Mohd from Malaysia
    Solo traveler
    Superior Room
    Stayed 1 night in May 2019

    Worth of Money”

    Here are my comments for future travelers:- - the place can be reached by grab/cab/bus. Yes there is a bus stop in front of the hotel - check in process was quite smooth - check out process was a bit hectic. There was no one at the counter. Had to wait for almost 30 mins before someone came out and proceeded with it - room was ok. Just that the air conditioning wasn’t really cold. There were 2 mineral waters too. Tv had few channels only That’s all i guess. My views might be differ with your actual experience so enjoy!

    Reviewed June 09, 2019
    2.4
    Eng from Malaysia
    Solo traveler
    Superior Room
    Stayed 1 night in May 2019

    Inattentive and rude behavious”

    Having reserve parking and putting a cone outside the entrance, but when customer drive in and give signal, they just stand and ignore instead of help up taking the con away. Firstly they claim they do not own the reserve parking, later they claim the reserve parking already assign to the customer, very unprofessional. The indian guy attitute is rude and raise the voice like gangster too. Hotel room tv facilities only less than 3 channels are function properly, towel is dirty and not hygene. Definately a nightmare stay in this hotel.

    Reviewed May 15, 2019
    6.4
    Good
    eddy from Singapore
    Business traveler
    Standard Room Without Window
    Stayed 1 night in May 2019

    Irritating Sound”

    Location: acceptable Staff: Satisfactory Clealiness: Acceptable You have to insert a key card to activate the electrical appliances. That u is when the problem starts, the sound is so irritating. So if you take the key card from the activation point, the sound goes away. Then no power, room gets stuffy. In the key card to cool the room. Out the key card to get that irritating sound away. Room 205 is on the second floor, no lift. luggage - tough. You carry up yourself.

    Reviewed May 10, 2019
    6.8
    Good
    Sarah from Malaysia
    Couple
    Superior Room
    Stayed 2 nights in April 2019

    Get a receipt for your deposit”

    Not a bad stay. Only the room we got, the window cannot be lock and its located on the first floor, so anybody can climb into the room. Got a call saying I didn’t pay deposit during check in which I did but it was all settled then, so please remember to get a receipt for deposit payment during check in. Over not too bad a stay for a budget hotel. Comes with free breakfast which was a plus point and strong internet connection.

    Reviewed April 28, 2019
    9.2
    Exceptional
    ELYANNA from Malaysia
    Couple
    Deluxe Queen Room
    Stayed 1 night in October 2018

    Worth the money!”

    Wifi speed very fast for a budget hotel! Watching netflix without lagging!! Then only downside, tv reception is bad and lack channel. A part from that, its all good, worth the money. Very friendly staff too!

    Reviewed October 19, 2018
    2.0
    Edwin from Malaysia
    Group
    Superior Twin bed
    Stayed 4 nights in June 2019

    No housekeeping, Simple breakfast, Air-con was leaking water”

    Simple breakfast by just providing nasi lemak and bread~ No housekeeping and change of towel.

    Reviewed July 08, 2019
    6.8
    Good
    Subramanian from Malaysia
    Business traveler
    Deluxe Triple Room
    Stayed 2 nights in July 2019

    Ok”

    Ok

    Reviewed July 07, 2019
    6.8
    Good
    Alice from Malaysia
    Solo traveler
    Superior Room
    Stayed 1 night in March 2019

    Ok for a night”

    It was ok for a night. I was bitten by bed bugs. Hopefully bed-sheets cleanliness can be improve. Breakfast was good as they provide nasi lemak, bread and cereal. Basic toiletries for shampoo and body bath provided.

    Reviewed March 22, 2019
    8.8
    Excellent
    Abid from Vietnam
    Family with young children
    Deluxe Triple Room
    Stayed 5 nights in June 2019

    Conveniently located. ”

    There are a lot of halal and non-restaurants and convenience stores around the hotel, a bus stop just across the road, which links to the TTDI MRT Station nearby.

    Reviewed June 23, 2019
    10.0
    Exceptional
    lalaa from Malaysia
    Business traveler
    Standard Room Without Window
    Stayed 1 night in June 2019

    Good for overnight stay”

    Strategic location, easy to park (after 6pm), clean room. Quick info, It doesn’t have a lift (be prepared to climb up to 3rd floor).

    Reviewed June 21, 2019
    9.6
    Exceptional
    Wong from Malaysia
    Solo traveler
    Standard Room Without Window
    Stayed 1 night in May 2019

    Exceptional”

    Good location, near to Starling Mall and bus stop. A lot of car park nearby. Totally value for money.

    Reviewed May 07, 2019
    7.2
    Very good
    Yee from Malaysia
    Business traveler
    Standard Room Without Window
    Stayed 6 nights in April 2019

    Can do better”

    I requested Non-smoking room, and the hotel supposed to be with NON smoking policy. After checking in- the moment they open the room door, I can smell ciggy smoke smell & foul odor. The housekeeping had sprayed so much 'air freshener' thinking it could eliminate the smell. I immediately get headache after i pushed the luggage into the room, combination of smoke + air freshener, mind you the room door is still open. Even one of the staff admitted she can even smell the unpleasant odor standing at the corridor. I told the staff I cannot live in that room for 5 nights, I already fall sick not even being in the room more than 3minutes. Due to the terrible condition of the room, even the staff themselves cannot make any excuse or reasoning for me to stay in that room. they managed to arrange another room for me. Im really thankful for that or else I donot know how I am going to survive for the next 5 nights. There's still some flaws in the other room but it's acceptable.

    Reviewed May 15, 2019
    12345
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    Moment Hotel
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    • Very good location
    • Mid Valley Mega Mall
    • TTDI Train Station is within 0.95 km