|Value for money||8.0|
Do not (literally) waste your time here”
After we arrived to the apartment building, we learned that no one was waiting for us, even though I specified my arrival time during booking. OK, made a call, a guy arrived 40 minutes later. Then he started "registration" process that took literally 1 hour. All that time we spent sitting at the reception hall. The room was ready and empty, they had the keys, but would not let us in until the "registration" was over. The apartment itself is spacious, but not very clean. Even worse, it started smell like a dump and eventually the sewage smell became stronger and stronger. My guess is that the apartment was ventilated before our arrival, but when the windows became closed, the smell accumulated very quickly. Overall: the worst check-in ever and the worst sewage smell in a room ever.
Good location ,but noisy”
Location was good as on map & view but, many construction sites srounding the place working day/night . The apartment wasn’t clean and bad smell always there.! Some toileters are open and kept there for next customer !!!
Incredibly bad service, waited 6 hrs to check in!”
A discount was given as a token of appreciation as we had the hassle of having to wait 6 hrs after check in time (12:00) eventually after 5:45 pm. A 2 pm checkout was already agreed to by 1 'manager' earlier that day when we were waiting in the lobby of the building at 11:30 and told the room wouldn't be ready until after 1 pm, as it was still occupied. However when we finally got to the room and wanted to take a shower we have noticed that the hot water boiler had been turned off, which judging by the water temperature seems to indicate this had been switched off days and days earlier. As we had to completely change all the arrangements we made for that day to the next day I asked for a later check out of around 7 pm, initially Feroz was helpful and told me he needed to check but then shortly afterwards he told me we needed to check out at 12:00 noon and not the 2 pm as agreed earlier by his colleague/little helper. A reply to his email was then ignored. This is a residential property and the security and concierge are not happy with this being used as a hotel arrangement, therefor we we not allowed to go up to the room without the owner being present to let us in. Any price for this apartment is still too much for the lack of organisation and service one receives from this organisation. Very very disappointing.
سرير النوم يحتاج الى تغيير والثلاجة تحتاج الى اصلاح
اتمنى تغيير السرير لانه غير مريح ووضع مراية داخل غرفة النوم
كل شىء ممتاز لكن السرير يحتاج تغيير كذلك تحتاج الى وضع تسريحه ومرايه
كل شىء في جميل”
نامل تغيير مرتبة السرير
جيد و لكن لا يوجد تواصل مع أحد
كل شىء جميل
السكن عبارة عن غرفة واحدة وصالة ومطبخ ودورتين مياه وكل شىء جميل
كل شىء في جميل”
مرتبة السرير غير مريحة وتحتاج الى تغيير جديد
نتمنى ان يكون طاقم نظافه يومي
فقط موقع قريب من دبي مول”
مكان غريب لايوجد مكتب استقبال لايمكن التواصل مع الموظفين الا بالهاتف كأنها شقق تمليك تؤجر في المواسم لن أكرر السكن فيها
Mondo Living - 29 Boulevard Apartment
Sheikh Zayed Road