Monsoon Boutique Hotel and Spa

Monsoon Boutique Hotel and Spa

51-53 E, Street 130, Sangkat Pharkandal I, River Front Area, Doun Penh, Phnom Penh, Cambodia
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Deluxe Double - Guestroom Monsoon Boutique Hotel and Spa
Deluxe Double - Guestroom
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    Lobby Monsoon Boutique Hotel and Spa
    Interior view Monsoon Boutique Hotel and Spa
    Interior view Monsoon Boutique Hotel and Spa
    Deluxe Double Balcony - Guestroom Monsoon Boutique Hotel and Spa
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     Monsoon Boutique Hotel and Spa

    Guest reviews

    8.0
    Excellent
    /10
    (969 reviews)See what guests said
    7.2
    Very good

    "Staff are friendly and helpful."

    Nelson

    -

    December 1, 2018

    8.5
    Excellent service
    Recommended by 83% of guests

    Property highlights

    • Airport transfer

    • Located in heart of Phnom Penh

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Excellent
    Location
    8.6
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Din Art Gallery150 m
  • Psah Chas - Old Market240 m
  • Norton University280 m
  • Night Market290 m
  • Phnom Penh's Night Market310 m
  • Kandal Market310 m
  • Preah Sisovath Street330 m
  • Star Mountain Gems340 m
  • Kool As U350 m
  • Cambodia Post Office420 m
  • Value for money8.0
    Location rating8.6
    Nearest airportPhnom Penh International Airport (PNH) - Cambodia
    Distance to airport9.3 km
    Select your room
    8.3
    Excellent
    Room comfort & quality
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    • 2 single beds
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    Deluxe Double Balcony
    Deluxe Double Balcony
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
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    Deluxe Double
    Deluxe Double
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
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    Deluxe Single Room
    Deluxe Single Room
    ...
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      Deluxe Single Room
      Deluxe Single Room
      ...
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        Deluxe Single - Special Offer Massage 30min
        Deluxe Single - Special Offer Massage 30min
        ...
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          Shared Room Dorm
          Shared Room Dorm
          ...
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            Deluxe Single Room
            Deluxe Single Room
            ...
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              Deluxe Single - Special Offer Massage 30min
              Deluxe Single - Special Offer Massage 30min
              ...
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                Premium Twin Beds
                Premium Twin Beds
                ...
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                  What people love about the property

                  • 10.0
                    Exceptional

                    "The room is cool, its decoration and cleanliness."

                    Irham H.

                    |

                    October 22, 2018

                  • 9.2
                    Exceptional

                    "The staff at this hotel was great."

                    Patricia

                    |

                    February 17, 2018

                  • 9.2
                    Exceptional

                    "We had a little balcony which was nice."

                    Patricia

                    |

                    February 17, 2018

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                  More about Monsoon Boutique Hotel and Spa

                  More about Monsoon Boutique Hotel and Spa

                  10.0
                  Exceptional

                  "The staff are very nice."

                  Shane

                  |

                  August 25, 2017

                  An overview

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                  What they offer

                  4.8
                  Review score

                  "Staff was polite."

                  John

                  |

                  January 5, 2019

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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Property's guest policies

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                  Some helpful facts

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                  Real reviews from real guests

                  Agoda Reviews (969)Booking.com Reviews (444)
                  8.0
                  /
                  10
                  Cleanliness8.2
                  Facilities7.2
                  Location8.6
                  Room comfort and quality8.3
                  Service8.5
                  Value for money8.0
                  Provided by verified guests of Agoda
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                  All guests (969)
                  All room types

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                  Showing 831 verified guest comments
                  12345
                  9.2
                  Exceptional
                  Matthew from United Kingdom
                  Couple
                  Deluxe Double Balcony
                  Stayed 2 nights in January 2019
                  Nice rooms”
                  The hotel is located on a very vibrant street but step inside and you enter a world of calm. The rooms do look like the photos on the website and housekeeping cleaned our room everyday. Staff were really helpful when we were waiting for our bus.
                  Reviewed January 10, 2019
                  2.0
                  wah from Singapore
                  Business traveler
                  Deluxe Double Balcony
                  Stayed 1 night in January 2019
                  Rudest staff I have ever seen in my entire life. Smells like a scam ”
                  Hotels make a business out of housing guests. Not at Hotel Monsoon. Make sure your towels are speckless and spotless during house cleaning. Prepare your room for stringent spot checks or be prepared to be fined. Rude staff. Be prepared to be questioned like a convict in the hotel by the staff. Unreasonable policies. If you love living in gulags, come to Monsoon.
                  Reviewed January 18, 2019
                  2.0
                  wah from Singapore
                  Business traveler
                  Deluxe Twin
                  Stayed 1 night in January 2019
                  Worst hotel in Phnom Penh. Avoid at all costs. Worse than a haunted hotel. ”
                  Prepare to be scammed here. Dirtied towels and pillow cases will set one back by 15 bucks each. The staff changed automatically the items during housekeeping and charged me 15 bucks per towel dirtied. I asked for them back, but they refused to give back the dirtied items. ( Imagine if I stayed in the hotel for a week and they charge me 15 bucks everyday for every towel?) They only relented when I demanded vigorously I wanted the dirtied items back. My intention was to reuse the old items so that I wouldn't get fined again the next day. After that, i went out. When I came back, the staff interrogated me at the doorstep and said i had not sent them for washing myself. In my mind, I was thinking, "how on earth can you enter my room and check whether I had sent the linen for washing when room cleaning was over on that day? " What were they doing in my room? The staff replied very rudely and drove me out. Moonson did not make a full refund. Welcome to Hotel from Hell.:Monsoon.
                  Reviewed January 18, 2019
                  9.6
                  Exceptional
                  Tim from United Kingdom
                  Solo traveler
                  Deluxe Double Balcony
                  Stayed 3 nights in September 2018
                  Amazingly rustic and superb ”
                  Location right in the heart of it, next to "angry birds" bar, I'm sure that's endorsed... Definitely pay a bit more for a balcony room or you'll be stuck in a dark room. Staff amazing and helpful even phoned up to see if I wanted my room cleaned a bit later cos I was so hungover in the morning! Only down side was no hot water in shower, but I guess if I get up at 3pm that's my fault anyway ;)
                  Reviewed September 14, 2018
                  10.0
                  Exceptional
                  Nancy from United States
                  Solo traveler
                  Deluxe Double
                  Stayed 4 nights in August 2018
                  Terrific!”
                  The staff is absolutely the most helpful and generous I've come across yet. The facilities and amenities are superb for the cost. The rooms and bathrooms were very clean, an the breakfast was delicious. The staff's pride in their business is obvious in everything they do, including arranging transportation an assisting me with tracking down a missing FedEx package. I will definitely stay here on my next visit to Phnom Penh.
                  Reviewed August 22, 2018
                  7.2
                  Very good
                  Nelson from Singapore
                  Business traveler
                  Deluxe Double
                  Stayed 3 nights in November 2018
                  Great place to stay if you like bars and entertainment”
                  Place is ok and close to bars and entertainment. Facilities have degraded and in need for renovation. Perhaps the management can redo the toilet and bath areas without those stones etc...can simply be tiles and easy to maintain. Staff are friendly and helpful. Wifi speed ok. Breakfast - simple which is fine with me. Can be a bit noisy at night though.
                  Reviewed December 01, 2018
                  9.2
                  Exceptional
                  Christopher from United Kingdom
                  Solo traveler
                  Deluxe Double Balcony
                  Stayed 6 nights in April 2018
                  Always Good Value”
                  This was my fourth stay here. It's only small but the rooms are well maintained and clean. Quirky shower but it works well. The street can be pretty noisy into the early hours but this affects many of the hotels/guesthouses in the area. Staff are always friendly and welcoming. Big safety box and plenty of cupboard space too.
                  Reviewed April 26, 2018
                  9.2
                  Exceptional
                  Rich from United Kingdom
                  Solo traveler
                  Deluxe Double
                  Stayed 2 nights in April 2018
                  Excellent ”
                  The staff were great, very kind and helpful at all points during the stay. The rooms themselves (stayed twice in a different room each time) were clean and very nicely decorated. Room facilities in room on 2nd floor were all perfect. My room on 3rd floor didn't have a hot shower (never more than lukewarm) and the fridge was either broken or the electrical wall socket (3 pin) was not operational. As a young guy i can get up the stairs easily but for less mobile people the many flights of steep stairs could be an issue. Like i said for those with good mobility the steep stairs are not such a problem. The hotel location however was fantastic and in the heart of the restaurants and bars.
                  Reviewed April 17, 2018
                  8.4
                  Excellent
                  doug from Canada
                  Solo traveler
                  Deluxe Double
                  Stayed 1 night in April 2018
                  Good for a 1 night stay”
                  The location is excellent for going out and visiting the local bars. The rooms are just the right size for a solo traveller or couple. The airco worked great. I would recommend for under 40 and a couple or solo. There is no elevator. It can get a little loud in the area. As a person over 40, I wouldn't recommend it for a long stay due to all the stairs.
                  Reviewed April 10, 2018
                  8.0
                  Excellent
                  James from United Kingdom
                  Couple
                  Deluxe Double
                  Stayed 1 night in March 2018
                  Good Budget Hotel”
                  Nice hotel with friendly staff, spacious rooms styled ina Japanese fashion. Good location for getting around town and to riverside bars The only downside is that there is no lift, but that aside I’d recommend it to anyone travelling to Phnom Penh on a budget
                  Reviewed March 19, 2018
                  8.8
                  Excellent
                  William from Australia
                  Solo traveler
                  Deluxe Double
                  Stayed 3 nights in January 2018
                  Nice Hotel”
                  Very nice hotel, great location and staff were friendly and helpful. The location was awesome. Bars and restaurants all around, plus a mini-mart just across the road. The staff are very helpful arranging extra accommodation if your travelling party expands. Only drawback is there is no elevator, so if you happen to be a tad inebriated from consumption of Cambodia's finest's ales you may find the stairs a little challenging.
                  Reviewed February 24, 2018
                  4.8
                  Thanh from Vietnam
                  Couple
                  Deluxe Double
                  Stayed 1 night in September 2018
                  Acceptable”
                  Room is too small, no window and no view though it is nearby river. Hotel does not serve breakfast and it is hard to find a good restaurant surrounding.
                  Reviewed January 28, 2019
                  7.2
                  Very good
                  Ian from Australia
                  Solo traveler
                  Deluxe Double Balcony
                  Stayed 2 nights in January 2019
                  Good location and value. ”
                  Don’t get laundry done in house. Twice the price of anywhere else and nothing properly ironed/pressed. Very disappointing
                  Reviewed January 20, 2019
                  2.0
                  Michael from Switzerland
                  Solo traveler
                  Deluxe Double
                  Stayed 2 nights in November 2018
                  bad experience”
                  the staff let me wait for check-in few hours on reception and gave not any information, while nodody was working and just play phone. it means showing zero respect for guest. my worst hotel experience in all over Asian, i changed hotel.
                  Reviewed November 11, 2018
                  4.4
                  Ken from Canada
                  Business traveler
                  Deluxe Double Balcony
                  Stayed 3 nights in November 2018
                  This hotel is filthy and a drug smoking facility ”
                  I have been staying at this hotel for the last 6 years about 3 to 5 times per year but on my last visit I was very disappointed with the facilities. First off the room was so smelly it wasn’t fit to stay in. I requested to be moved to another room and upon entering the check in staff couldn’t even take the smell. I asked them to clean my room again n spray it n light some candles which they did. The smell was masked for about 10 hrs then it was back to the same smelly pit again. The staff explained the smell was emanating from somewhere inside the building n nothing can be done. Then there’s the smell of constant smoking of marijuana n remnants everywhere on the floor. The only good thing about the hotel is the staff n this could be because many of them knows me more than a few years. I don’t recommend this hotel until they have change things n on my next visit in a few months I definitely wouldn’t be staying at this hotel.
                  Reviewed November 05, 2018
                  7.2
                  Very good
                  Cyrus from Malaysia
                  Solo traveler
                  Deluxe Double
                  Stayed 1 night in October 2018
                  Simple n clean for short stay”
                  Pros - location was very good, close to central market n along the nightlife also 5 to 10min away to night market and royal palace also surrounded by food - nice and clean room - friendly staff Cons - as the nightlife just at door step there is a certain of noise pollution, as I'm the last room so my noise pollution level is low. - no lift as is same with most hotel around.
                  Reviewed October 26, 2018
                  10.0
                  Exceptional
                  Irham from Malaysia
                  Group
                  Deluxe Twin
                  Stayed 1 night in October 2018
                  Just too cool”
                  This hotel leaves a very sweet mark for me although I stayed here only for a night. The room is cool, its decoration and cleanliness. The bathroom is nice! Only that we encountered mosquitoes but the problem was solved by mosquito spray. I love the room so much! Its location is walking distance to night market and riverside, as well as the bus station (Giant Ibis). A halal restaurant can be found in the same row with the hotel which is so convenience for me. There was one staff that is very kind towards us unfortunately I did not ask for his name. He let us to stay in the lobby (for almost 6 hours) while waiting for our night bus to Siem Reap. He let us to take shower in the spa as well. We appreciate that so much and would like to come back and stay here again one day.
                  Reviewed October 22, 2018
                  6.8
                  Good
                  Gary from United States
                  Solo traveler
                  Deluxe Double
                  Stayed 1 night in September 2018
                  No Hot Water”
                  I really like this motel. Its location is great with night life and restos. The staff is freindly except the night guy . He just wants to sleep and gets angry if disturbed. BUT, there is No Hot Water. NADA. None. Its cold. I gotta have a hot shower. I wont stay again
                  Reviewed September 30, 2018
                  8.8
                  Excellent
                  Bruce from Thailand
                  Solo traveler
                  Deluxe Double
                  Stayed 5 nights in August 2018
                  The Hotel had a great atmosphere with a very friendly and helpful staff. Near the riverfront.”
                  If you stay there, I recommend getting a room with balcony and window - with more natural light. This will cost a little more, but it is worth it. The other rooms are rather dark, and it is often difficult to know if it's day or night without checking the time. With the many bars on the street below, I do not recommend this hotel to families with children.
                  Reviewed August 28, 2018
                  10.0
                  Exceptional
                  AUSTIN from United Kingdom
                  Solo traveler
                  Deluxe Double Balcony
                  Stayed 3 nights in December 2018
                  Top hotel ”
                  Look no farther best hotel in the middle of all the action
                  Reviewed December 23, 2018
                  12345
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                  Monsoon Boutique Hotel and Spa
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                  • GST Bus Station is within 1.01 km