★★★★★ FOR THIS RESORT”

I just wanted to drop a review to inform everyone that my stay in Montigo Resort is one of the best birthday staycation ever. I wasn't expecting to be treated like a real boss HAHA! First of all, I would like to thank all the staffs who dropped by at our villa just to sing me a happy birthday song. T'was very flattering. Thank you so much also for the complimentary birthday chocolate cake (it was my FAVORITE!). I was amazed how all the staffs treat every guests very special. Upon arrival from the ferry terminal till reception area and sending to our villa, every single thing is awesome. I travelled a lot and this Batam, Montigo Resort experience is one of the best. I definitely rate the villa with 5 awesome stars. The private pool is perfect. The breakfast buffet spread is fantastic. The view is astonishing and the whole experience is breath-taking. I would like to especially give thanks to Ms. Windi, she assisted us from the very beginning of our stay. She's definitely one of the best asset of the Montigo Resort. I totally salute her. Aside to that, the rest of the staffs always serve every guests with a huge smile. They're all very friendly and polite. Very attentive in all our requests. There's nothing I can ask for more. My whole stay in Montigo Resort, Nongsa is PERFECTION. I would definitely recommend the resort to all of my family, relatives and friends who's going to visit Batam in the near future. Thank you once again Montigo Resorts!

Highly recommend to all”

A big compliment to Mr Hendrik and his team who really gave us an excellent experience first time staying in Montigo Resorts, Batam Nongsa and the surprise performance for my parents Anniversary with a cake and a photo frame. All of Montigo resorts staffs were really pleasant, helpful, kind and utmost sincere in their service. I have never felt such a treatment before from other 5 stars hotel before but here at Montigo it is amazing. Highly recommend for a calm and beautiful scenery far away from the city. The two restaurants Tadd’s and Pantai are delicious, love the Nasi Ayam Betutu and also the breakfast buffet. My parents were very happy of their first stay at Batam and we never regretted choosing Montigo for our 3 days 2 nights. Also, a compliment to Ritchie who went an extra mile to help us change our ferry earlier than expected otherwise we would be waiting for next 3 hours after our check out. :D thank you Montigo Resorts!

Truly amazing staffs that made our stay memorable”

We had a very pleasant stay with Montigo Resort Nongsa. The staff liaised with me throughout the booking process had been very helpful. Jefri helped us checked in when we arrived, and his service and attention to details had been nothing short of excellent. We were there to celebrate my friend and his wife wedding anniversary. Jefri arranged a cake for us and a surprise performance at our villa to our friends. He gave us a photo as souvenir when we checked out, and we were so touched by his thoughts and service to make our stay so memorable. All other staffs around the resorts were absolutely amazing and friendly. They always greeted us with smiles and forever helpful to assist us with our needs. I will definitely return to Montigo Resort Nongsa whenever I need a getaway from busy lifestyle.

Good resort experience but service could be better given it’s 5* rating ”

Montigo resort is situated at Nongsa Bay, in a region in Batam which is relatively not developed yet. The big malls like Nagoya Hill and Batam Mega Mall are about 30-40 mins taxi ride which cost about 150k rupiah. Not much activities around the area. It has a rough costal region which does not have a proper beach. But has a board walk which extends into the sea. Stayed in a premier villa for 3D2N. The resort is well maintained considering that it is more than 5 years old. Clean and friendly staff. Also provide turn down service . With a nice pool in the villa which provides a great view of the sunset in every unit. However, the staff was clearly overwhelmed by the school holiday crowd ... especially during the breakfast period. Point to point travel within the resort needs to be serviced by buggy given the vast land area. Food choices are also limited Check out could be more efficient to allow self check out options.

Countdown 2020 Holiday on 30/12/2019 - 01/01/2020”

We stayed on 30/12/2019 to 01/01/2020. We reached at Nongsa Ferry Terminal at 3.05pm. We took Montigo Resort's transportation but the coach bus was so small. Hope the hotel will provide big coach bus in future. Check-in was so fast. Thanks to Ms Windi (the front desk's staff) that make our check in super great and she was so polite and soft spoken. The Premier Villa that we got was so good condition. We need to ride buggy to and fro from Villa to restaurant and to lobby, we felt so great because the buggy's driver (villa's staff) all of them was so polite and nice. They are welcomed us as a Villa's guests. Breakfast at Tadd Restaurant. Foods are nice and so much variety. The restaurant was so nice view that just infront the sea. Only the Villa location so far from shopping mall that is Nagoya Hill (about 45mins to reached there) but we managed to went there by booking transportation thru hotel villa's front desk. The price was reasonable (to and fro was IDR120,000 equvalent to SGD12) pick up time from lobby at 10am and we reached Nagoya Hill at abt 10.45am. We done our shopping and had our lunch there. At about 4pm the transport fetched us and sent us to Villa. Very good experience. This was our 1st time at Montigo and not our last time. We will come back here if we have time for holiday. We like to take this oppotunity to thank the Montigo Villa's Management and all the staffs for the nice hospitality while during our 3D2N there.

Praise the staff of Montigo Resorts Nongsa”

I am so sorry so late to give commend to the Montigo Resorts Nongsa. I am very enjoy this trip with my family members. I went for my honey with my wife also, i am really want to praise the staff from the Montigo Resorts, i and my family so surprised for the this trip, we were enjoy this time the experience from Montigo Resorts, especially the staff Dian who serve me i feel very satisfaction, it's great trip for my family and myself. I will recommend Montigo Resorts to my friend and i will be going again.

Big Room, Excellent Customer Service.”

Most people would visit Montigo Resorts Nongsa for the private pool. Honestly, I would say it is worth it. The private pool is bigger than you think. Montigo Resorts Nongsa has one of the biggest hotel room I have ever stayed. The staff there provides excellent customer service. I dare say almost all, if not all of them could speak English.

Awesome get away place for total relaxation”

We stayed at Montigo Resorts in Nongsa from 13-17 th April. The staff works hard to ensure that our stay was memorable. Nereng, chef Yuli and team made sure that I had gluten free meals everyday for me. I could relax knowing that I was eating safely. I am now addicted to roti jala! Love the small pancakes made out of cassava flour. They were the best! Chef Yuli kindly shared his recipes for both my GF roti Jala and pancakes. Thanks 😀🙌. We were celebrating our 6 th year anniversary and Cindy, Windi and the team surprised us with a GF chocolate cake and sang us a song at our villa. It was a triply lovely moment . We also hosted an in house BBQ at our villa. Chef Imam and Ardi looked after us and our guests were also full of compliments. I did the jet ski with my husband for the first time and loved it! The watersport team was awesome! We were relaxed and well looked after. And I look forward to my next with Montigo Resorts.

BEST BIRTHDAY CELEBRATION FOR FIANCE”

I plan for my Fiance birthday at Montigo Resort @ Batam Nongsa. From pick up at Ferry terminal to end of my vacation. The service was soo soo soo gooooood ! And really up to my expectation. I would definitely come again. I also have private dinner with my Fiance and the food was soo nice ! Especially the lamp goes so good with red wine ! And the spa is a must try ! I love everything and my Fiance surprise celebration was an awesome one ! I really highly recommend to go here.....

King and Queen”

They had a personal staff allocated to you so that you are able to contact them whenever needed which I find it helpful. Paula did an amazing job by introducing the resort to us and assisting us in checking in. She even took the extra step by texting me to ensure that I arrive back in Singapore safely. Juko from montigo activities was helpful in guiding us on how to do standup paddle which both of us did not know how to do it. All the staff from Tadd restaurant and Tiigo bar are helpful and consistently seeking feedback from guest which I find it lacking in most resorts. Not failing to mentioned the proactiveness of the security guards by calling a buggy for us to return to our villa automatically without being asked after seeing us waiting for one. Overall, the staff of Montigo Resort were well trained and they deserve a good praise for their truthful and world class service. Montigo deserve an excellent review from me. Thank you Montigo and Staff, we would definitely come back again!

Wonderful stay at Montigo”

Montigo Resorts was perfect. We took the first ferry from Singapore to Nongsa and arrived at 8am local time. There was a hotel pick up, and we were also able to get early check in. As we were not able to stay overnight, the hotel staff were kind enough to allow us to utilise our complimentary breakfast upon arrival. There were very few people around (either they were still asleep or we were too early!) so it felt very exclusive and peaceful. The villa was wonderful as well, 3 storey high with a private pool. Loved everything about the resort, would love to come back again.

Awesome place. Great service. ”

We stayed at Montigo Resort for one night only but we enjoyed every bit of it. We booked the premier villa, had our own private pool which is the highlight of the room. 😊 We arrived early and we only managed to check in around 1030am+.. Our room was only available at 3pm hence they offered a different villa, only without the bathtub but it's not a big deal to us so we accepted it so we can rest. The room is very spacious and clean.. But I only hope they have a sofa inside the room so it's easier to use their huge flat screen television. Nevertheless, we really enjoyed our stay and will definitely go back. Brandon, who assisted us, is very accomodating ang pleasant. He arranged a surprise for us since it's our anniversary. We were surprised to have the staff sang a love song for us and brought us a delicious cake.. It was indeed a great and memorable moment. Thank you Montigo for being a part of it. Also, the food at Tadd's is pretty good. 👌😊 They also gave us a photo of us as a souvenir prior to check out. Great place. Great food. Great Service!

Awesome Place to Stay in Batam!”

Me, my wife, our daughter and our close friend stayed for a night at the Hilltop Villa with Sea View during the weekend and I must say we really enjoyed staying there and would definitely come back to Montigo. From the moment we arrived, the staff were very friendly and helpful. One great thing that I noticed was the presence of their staff - they were everywhere to ensure things run smoothly! Honestly, one has to be there to experience what it is like at Montigo Resorts Nongsa!

Montigo with Friends”

Free shuttle services to and fro Nongsa Ferry Terminal to Montigo. Upon arrival, we were greeted by friendly staff carrying refreshments and towel. Traveling out Montigo was a breeze as they had standby vehicles, less than 10 mins waiting time after informing the front desk we need a taxi. Buggy ride around the resort are always available, rain or shine, 24 hours. Great place to chill with friends, WiFi throughout the entire resort. Very spacious space and quiet at night. During our stay there, we were locked out from our place twice, once was because the battery of the door sensor was down, they had technician around and helped us unlocked within 10mins, the other time was due to our late check-out (at 3pm) but the room card was schedule to end at 12pm, and technicians were within reach as well. Overall, breakfast was awesome, the dates that we stayed (Mon-Wed), Tue breakfast was a buffet style and Wed breakfast was À la carte.

A resort that strives to provide great experience!”

For a girls' retreat that aimed at peace and relaxation, Montigo Resorts Nongsa had helped us to achieve that. It was additionally great that we arrived on a weekday and a low-peak period too.. As it made us feel that we had the resort all to ourselves! ;) I hope Montigo Resorts Nongsa will continue to provide their great service and up-keeping of the place as I will love to bring my friends/family - and ensure that they have the same good experience as mine.

Breathtaking, modern and relaxing”

Thank you Montigo resort Nongsa for the amazing stay that I have experienced. Staff was very professional and accommodating. Breakfast was superb, a wide spread and I love your aceh nasi goreng! Had dinner at the restaurant below the lobby, was superb too. Ambience and food was great. Staff, Ms Sarah was very pleasant and kind for the smooth check-in too. Will head down again certainly! Perhaps a wedding here! Thank you!

Great Getaway”

Convenient complimentary transfer from Nongsa Ferry Terminal. Reached Montigo at 10am. Rooms not ready so we walked around the resort. Convenient complimentary buggy trip around the resort. Complimentary check-in available after 1pm. I booked a premier villa but on arrival I had to top up SGD170 per night for an upgrade to 2 bedroom for my son. Better to check what is the age limit coz its definitely cheaper to book for a bigger room thru Agoda instead of having to pay for a top up at the hotel. Room view, food, facilities and room service is good. Staff is super friendly. Room is not well maintained but clean enough if you are not OCD. Far from shopping centre so u can enjoy all their in house activities. Recommended if you are looking for something away from busy city.

Excellent”

Had a good time at Montigo Batam. The resort was maintained well and the staff were courteous. Just one feedback, Montigo could put upfront a notice to say when a specific tour is not available for a few days and etc. I tried emailing before my travel date, and even called a few times during my stay at the resort to book the 1/2 day batam tour only to receive conflicting advice from one Montigo staff that the vehicle for the tour was not available and subsequently another staff advised that the tour was not available on that specific date. This could have been avoided if only the notice was put upfront. Just a suggestion.

Montigo Villa Resident Resort”

The 3 bedroom villa was really huge with your own private pool. The queen size bed was on the same level as the living room whereas the master bedroom and the 2 single bedrooms were at the pool level; down a flight of stairs. The master bedroom is HUGE!!! The toilet in the master bedroom is also huge, just like another room with a jacuzzi. The overall experience is relaxing and nice except for the single bedroom which i was sharing, it was not vwry clean. There was a weird smell in the room and i found a baby cockroach on my bed cover which freaked me out from sleeping on my bed and i found a centipede crawling in the bathroom. But despite these, i will still go back to Montigo Resort at Nongsa for another short getaway.

Best Place to stay in Batam”

i thoroughly enjoyed my 3n4d stay at montigo resorts. the view upon arrival was superb and while we were waiting for our villa to be ready (we had arrived on an earlier ferry), we were taken on a buggy ride around the resort. when completed, it will be a fantastic experience for sure. the spa facilities were excellent and the service even more so. my sons were in the pool as soon as they got up and it took a lot to drag them away! for us there were no reasons to leave the villa during our stay. my sons joined the kids program where they made sandwiches and baked cookies. had it not been raining, they would have gone for a bike ride and kite flying. requests for additional water and pillows were attended to promptly. the service staff were always polite and helpful. in particular, i would like to thank ade and harish as well as the nice gentlement at the reception who took the initiative to loan me a cellphone so i can contact them from the villa as a huge lightning hit has disabled the phone lines for a while. i truly appreciate this gesture. i will definitely return to montigo when the resort is fully operational and hope to have an even lovelier time.